NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2003 Kia Sorento. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE THE CAR WAS IN FOR AN OIL CHANGE THE TECH NOTICED A COUPLE OF BRAKE LINES LOOKED WET, WHEN THEY WHERE CHECKING THE LINES THEY NOTICED THE REAR SUB-FRAME WHICH THE LINES WERE CONNECTED TOO WAS TOTALLY RUSTED OUT. THE CAR IS NO LONGER DRIVABLE DUE TO THE FACT THAT THIS SUB-FRAME HOLDS THE REAR DIFFERENTIAL IN PLACE. *TR
WE WERE ATTEMPTING TO FILL THE SORENTO UP WITH GAS WHEN IT SUDDENLY SPIT GAS OUT OF THE TANK WHEN WE HAD ONLY PUT $11 INTO TO. IT WAS CLOSE TO EMPTY WHEN WE GOT TO THE GAS STATION. WE TRIED A COUPLE TIMES WITH THE SAME RESULT. THE CAR WOULD NOT TAKE ANYMORE GAS. *TR
I WAS TOLD BY THE MECHANIC THAT "SOMETHING HAPPENED INSIDE THE ENGINE THAT CANNOT BE REPAIRED". PRIOR TO THE ENGINE FAILURE (MAY, 2014) THE REAR THROTTLE PLATE CAME APART AND LODGED IN THE LOWER INTAKE MANIFOLD. THE MECHANIC WAS UNABLE TO RETRIEVE THE SCREWS AND ONE WAS EVEN LODGED IN A CYLINDER HEAD. A THROTTLE PLATE ASSEMBLY WAS INSTALLED AND THE CAR WAS DRIVABLE BUT WITH AN AUDIBLE NOISE. AT THIS TIME I WAS TOLD THE SAME PROBLEM EXISTS WITH MANY KIA'S AND YET A RECALL HAS NOT BEEN ISSUED. MY CAR IS NOT DRIVABLE, IT'S A V6 AND THE LEFT SIDE OF THE ENGINE IS COMPLETELY SHUT DOWN AND I FEEL KIA COULD HAVE AVOIDED THIS WITH A RECALL WHEN THEY HAVE KNOWN FOR YEARS THAT THE PROBLEM EXISTS. *TR
THE WIPER MOTOR STRIPS OUT EASILY. TOOK IT IN TO HAVE IT FIXED AND IT STILL SLAMS DOWN INTO THE CAR. I WENT BACK IN AND IT STILL DOESN'T WORK. NOW IT COMPLETELY QUIT. *TR
THE OVERFLOW BOTTLE FOR THE RADIATOR HAS BEEN LEAKING AGAIN. THE FIRST ONE THAT CAME WITH THE CAR WAS REPLACED IN 2011 AND NOW WE ARE HAVING TO REPLACE THE RADIATOR RESERVOIR AGAIN. *TR
FUEL LINE LEAKING. FIXED AND NOW LEAKING AGAIN SOMEPLACE ELSE. *TR
WHILE PUMPING, THE FUEL SPITS BACK OUT FROM THE TANK. IT IS RATHER ANNOYING AS I LOSE MONEY FUELING AND IT TAKES FOREVER TO FUEL. NORMALLY WHEN I REACH ABOUT $15.00 IN GAS IT BEGINS REGURGITATING. THIS HAPPENS EVERY TIME I ATTEMPT TO FUEL. *TR
MY CHECK ENGINE LIGHT CAME ON 2 MONTHS AGO AND I BROUGHT IT TO A KIA DEALERSHIP WHO TOLD ME IT WAS THE CYLINDERS THAT WERE MISS FIRING AND THE BELTS NEEDED TO BE REPLACES AND THEY FIXED THAT. I ASKED ABOUT THE CRANKSHAFT AND THEY TOLD ME IT WAS FINE. WHEN I LEFT THE LIGHT CAME BACK ON AND THEY TOLD ME I NEED NEW SPARK PLUGS, FIXED THAT AND THE LIGHT CAME BACK ON AGAIN. WHILE DRIVING ON THE HIGHWAY THE BREAK LIGHT AND BATTERY LIGHT CAME ON AND THE CAR BEGAN TO LOOSE POWER. NOW THE CAR IS AT ANOTHER DEALERSHIP AND THEY ARE TELLING ME IT'S THE CRANKSHAFT. AFTER READING WHAT HAS HAPPENED WITH MANY OTHER PEOPLE I CAN SEE THE ORIGINAL PROBLEM WAS THE CRANKSHAFT.I HAVE SPENT OVER $4K ON FIXING THE CAR AND THE CAR IS NOT WORTH IT. *TR
AS MY FAMILY AND I DROVE DOWN 146 TOWARDS BAYTOWN, TX FROM DAYTON, TX I HEARD A LOUD "THUD". IMMEDIATELY FOLLOWED BY A LOSS OF A/C, POWER, AND STEERING. I PULLED ONTO THE SHOULDER IMMEDIATELY AND POPPED THE HOOD. I SAW THE HARMONIC BALANCE LYING ON THE SPLASH GUARD AND A BELT LYING BESIDE IT, AS WELL AS ANOTHER BELT LOSS BUT STILL HANGING ON THE OTHER PULLEYS. I GOT A FRIEND TO TOW ME BACK TO MY STUDIO. I BEGAN SEARCHING ONLINE FOR WHY THE BOLT THAT HOLDS THE BALANCE COULD JUST BREAK. I FOUND NUMEROUS REPORTS OF THIS PROBLEM, AS WELL AS LAW SUITS FILLED IN OTHER STATES FOR THIS VERY ISSUE. *JS
WHEN FUELING THE VEHICLE THE GAS PUMP AUTOMATICALLY SHUTS OFF CONSTANTLY. THE TANK CAN BE EMPTY AND THE PUMP WILL SHUT OFF AS SOON AS YOU START FILLING IT AND CONTINUE TO DO SO AS YOU FILL IT. IT WILL ALSO SPIT GAS OUT OF THE TANK WHILE YOU ARE FILLING IT. THERE SHOULD BE PLENTY OF ROOM FOR GAS AS THE GAS INDICATOR SHOWS EMPTY BUT EVEN AFTER PUTTING ONE GALLON IN THE TANK, THE PUMP WILL SHUT OFF AND/OR GAS WILL SPILL/SPLASH OUT. I HAVE TO STAND BACK WHEN FILLING THE TANK SO THAT I DON'T GET IT ALL OVER ME. THE DATE LISTED FOR INCIDENT IS WHEN IT FIRST STARTED HAPPENING BUT IT CONTINUES TO DO SO EVERY TIME I PUT GAS IN THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE EXITING THE DRIVEWAY WITH THE BRAKES ENGAGED, THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS EXCESSIVE CORROSION THAT FRACTURED THE SUBFRAME AND DAMAGED THE BRAKE LINES. AS A RESULT, THE BRAKE LINES NEEDED TO BE REPLACED AND THE CENTER SECTION OF THE FRAME NEEDED TO BE CUT AND REPLACED. THE SUBFRAME WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
THE BOLT ON THE CRANKSHAFT PULLEY AS WELL AS THE PIN BROKE OFF CAUSING THE MOTOR TO STOP AND OVERHEAT DUMPING ALL THE ANTIFREEZE AND STOPPING ALL BELTS. MY MOTHER COULD HAVE BEEN INJURED WHILE DRIVING BUT IT ENDED UP BEING SHE WAS JUST BLOCKING TRAFFIC THANKFULLY AND NOT ON THE HIGHWAY. THIS SEEMS TO BE A VERY COMMON ISSUE WITH HUNDREDS IF NOT THOUSANDS COMPLAINING ABOUT THE CRANKSHAFT PULLEY BOLT AND PIN. KIA SAYS THEY WON'T DO ANYTHING AS IT IS OUT OF WARRANTY AND I AM NOT THE ORIGINAL OWNER. THIS MAY HAVE BEEN FIXED ONCE BEFORE ON THE VEHICLE DUE TO FAILURE AND I AM VERY WORRIED THIS MAY HAPPEN AGAIN WITH WORSE CONSEQUENCES. MY MECHANIC WAS ABLE TO PROVIDE A TEMPORARY/PERMANENT FIX BUT WE REALLY DODGED A BULLET AND IT COULD HAVE CAUSED IMMEDIATE CATASTROPHIC DAMAGE. I'M DISAPPOINTED WITH ALL OF THE SERIOUS COMPLAINTS THAT KIA STILL HAS NOT RECALLED IT FOR 2002-2009 SORENTO MODELS. *TR
VEHICLE BROKE DOWN IN TRAFFIC. FROZE UP,STALLED. LOSS OF STEERING. HAD IT TOWED TO SHOP & WAS TOLD THE CRANK SHAFT SENSOR & RELATED PARTS TO THE CRANK SHAFT HAD TO BE REPLACED. COST FOR TOWING & REPAIRS WERE OVER $700.
WHILE DRIVING ON ROUTE 495 NORTH IN MASSACHUSETTS BETWEEN EXITS 7 AND 8, MY KIA SORENTO LOST POWER TO THE ENGINE TO THE POINT I HAD TO STOP IN THE BREAKDOWN LANE. NO WARNING OF PRIOR SMELL OR POWER LOSS HAD OCCURRED PRIOR TO THE INCIDENT. TOWED TO TWO DIFFERENT SERVICE STATIONS AND BOTH INFORMED ME THAT THE ENGINE FAILED AND LOST COMPRESSION ON MORE THAN ONE CYLINDERS. VERY DANGEROUS SITUATION TO BE ON THE HIGHWAY AND LOSING POWER.
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TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED BEFORE THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WHILE REFUELING, FUEL SPILLED FROM THE FILLER NECK. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000.
DRIVING VEHICLE AT ABOUT 45MPH, ENGINE STARTED MAKING A SCREECHING NOISE AND GOT LOUDER WHEN ACCELERATING. THERE WAS A LOUD BANG FROM ENGINE AREA AND IMMEDIATELY LOST ALL POWER AND ABILITY TO STEER AND BRAKE. WE WERE APPROACHING A BUSY INTERSECTION AND HAD TO PULL THE EMERGENCY BRAKE TO AVOID RUNNING A RED LIGHT INTO ONCOMING TRAFFIC. HAD VEHICLE TOWED TO OUR DEALERSHIP. THE CRANKSHAFT PULLEY BOLT SNAPPED OFF AND THE BELT AND PULLEY FELL OFF. THE BOLT DID NOT BREAK FAR ENOUGH INTO THE ENGINE BLOCK SO REPAIR WAS ABLE TO REPLACE IT. AFTER THIS HAPPENED WE LEARNED OF THE SAFETY CONCERN WITH SAID VEHICLE AND KIA DENIES ANYTHING WRONG WITH THEIR SORENTOS. THERE IS A PENDING LAWSUIT AGAINST KIA FOR THIS KNOWN PROBLEM. THIS IS A VERY DANGEROUS SITUATION AND WE ADVISED THE DEALER THAT WE WANT TO TRADE THE VEHICLE AS IT POSES A VERY SERIOUS SAFETY PROBLEM. KIA SHOULD PROVIDE A MAJOR RECALL. NOW GETTING A HARD TIME FROM DEALER. WE ARE STUCK IN THE MIDDLE AND STILL OWE A LOT ON THIS HAZARDOUS VEHICLE. *TR
IN FEBRUARY THIS BEAUTIFUL VEHICLE BECAME A NIGHTMARE QUICK. A HORRID SOUND CAME FROM BELOW AND I LOST STEERING, SEVERAL LIGHTS ON THE DASHBOARD LIT UP AND OUR WAS VERY DIFFICULT CONTROLLING THE SUV. ME AND MY CHILDREN WERE VERY AFRAID. I ALLOWED THE SUV TO SLOW N IT VEERED OFF AND JUMPED THE CURB. AFTER A TOW, $2000 BUCKS PLUS, AND SEVERAL SHOPS INCLUDING KIA IS JUST SITTING LIKE HUNKS UNLESS I CAN STUFF ANOTHER $2000 OR SO IN. KIA NEEDS TO FIX THIS!! *TR
I BOUGHT MY KIA SORENTO 2003 IN NOVEMBER 2013. IN JANUARY OF THE FOLLOWING YEAR I NOTICED A GAS SMELL. I LOOKED UNDER THE VEHICLE AND FOUND A FEW DRIPS ON THE GROUND UNDERNEATH, WHICH WAS GAS. I HAD THE LINE UNDER THE CAB ALONG SIDE DOOR REPLACED. I AM NOTICING A STRONG GAS SMELL COMING FROM THE SIDE TOWARD FRONT AND CAN'T SEE ANYTHING LEAKING. I SAW THAT THERE WAS A RECALL FOR THIS YEAR AND MAKE SO I CALLED KIA AND ASKED THEM IS MY VEHICLE COVERED UNDER THE RECALL AND THEY SAID NO AFTER GIVING THEM MY VIN NUMBER. I SEE THAT ITS NOT JUST THE 2003 VEHICLES WITH THIS ISSUE. JUST BECAUSE I DON'T HAVE THE RIGHT VIN NUMBER THEY SHOULD STILL HONOR MY COMPLAINT. REGARDLESS I'M STILL HAVING THE SAME FUEL ISSUES AS THE ONES ON RECALL. *TR
I AM SINGLE OLD LADY, LATE JAN.2014 , DRIVING BACK FROM ORLANDO,FL. TO MY HOME<2 HRS AWAY> ON I-95 CAR SLOWS DOWN, ALL LIGHTS GO ON DASHBOARD. GET HOME AT 40 MILES AN HOUR.NEXT DAY GO TO TIRE PLUS, CAN NOT FIX CAR, ENGINE TROUBLE..GO TO DEALER BEV SMITH KIA, FT.PIERCE, FL, I AM A REGULAR THERE,WITH CAR PROBLEMSELL ME CAN NEEDS NEW LOWER ENGINE, $7000 I ALMOST FAINT, , CAR NOT SAFE, I LEFT ANYWAY, THEY WOULD NOT EXACTLY TELL ME WHAT WRONG WITH CAR...COWORKER AT WALMART, TELLS ME OF MECHANIC,CAN FIX IT...TAKE IT THERE, HE TELLS ME WHAT REALLY IS WRONG WITH CAR..SCREW THAT HOLD HARMONY PART, HAD BROKEN OFF, HALF OF IT WAS STILL STUCK INTO LOWERE ENGINE< BY THE WAY, THIS WAS A RECALL BACK 3 YEARS AGO, IN WHICH I HAD COMPLYED WITH KIA AND THEY HAD REPLACED NEW HARMONY SCREW>...THIS HONEST MECHANIC, TOLD ME LEAVE KIA OVER THE WEEKEND, WILLPUT PUT SCREW SOFTENER ON SCREW STILL IN ENGINE, SEE IF IT COMES OUT...IT DID, THEY PUT NEW SCREW, GIVE ME ALL NEW BELTS, I PAID $1,800 OF MY OWN MONEY, ..I GO AHEAD AND DRIVE TO MIAMI, FLL< 2 HRS AWAY> DAY LATTER I DRIVE TO ORLANDO ,FL.< 3 HRS AWAY>...IN I 95....NEXT DAY,TRY TO GET OUT OF MY DRIVEWAY, SAME THING HAPPENED...GOOD MECHANIC COMES OVER TO MY HOUSE, SAID SAME SCREW CAME OFF...HE FIXES IT AGAIN, $1,500, ...HE TELLS ME, GET NEW CAR, DO NOT KEEP THIS KIA SORENTO 2003, CAR HAS FLAW, CAN NOT BE FIXED....IF KEEP IT, JUST FOR AROUND TOWN DRIVE, UNDER 50 MILES AN HOUR, DO NOT TAKE TURNPIKE OR INTERSTATE HIGHWAYS...I CONTACTED KIA MOTORS, BEV SMITH KIA, TOLD THEM ABOUT RECALL SCREW REPLACEMENT , TELL ME OUT OF WARRANTY, NEITHER WILL REALLY ANSWER BACK...NO MONEY, NO NEW CAR....KIA MOTORS IS A CROOK,...TELL ME CAR OUT OF WARRANTY, THAT WHAT DO I WANT WITH OLD CAR...CAN NOT FIND ANY OTHER PRIOR COMPLAINTS I MADE WITH CAR, SINCE FIRST YEAR I BOUGHT IT... *TR
I BOUGHT A 2003 KIA SORENTO FROM MY NIECE BACK IN NOVEMBER 2013 FOR $2000 AND NOT EVEN TWO WEEKS INTO OWNING THIS VEHICLE, THE CRANK SHAFT BROKE IN HALF! THE BOLT BROKE OFF IN HALF INSIDE THE CRANK SHAFT PULLEY AND THE OTHER HALF OF THE BOLT WAS INSIDE THE CRANK SHAFT CASE. TO MY UNDERSTANDING, THIS IS THE SECOND TIME THAT THE CRANK SHAFT NEEDED REPAIRING (MY NIECE, HUSBAND WHO WERE THE FIRST AND ORIGINAL OWNERS TO THIS KIA SORENTO HAD IT BREAK DOWN ON HIM ON THE FREEWAY AS WELL, HAD TO GET IT TOWED TO KIA THEN PAID THEM TO FIX IT WHEN THEY OWNED THE VEHICLE) BUT THIS TIME, WHEN THIS ISSUE HAPPENED AGAIN WHILE I OWNED THE VEHICLE, THE CRANK SHAFT FAILED IN A GREATER AND MORE COSTLY CONDITION THEN THE FIRST TIME THE CRANK SHAFT FAILED ON THEM. WHICH THEN CAUSED ENGINE FAILURE, LOSS OF POWER STEERING, LOSS OF THE CHARGING SYSTEM, LOSS OF THE COOLING SYSTEM AND LOSS OF CONTROL OF THE VEHICLE, EVERYTHING SHUT DOWN, VEHICLE WOULDN'T START UP AFTER THAT AND IT COULD HAVE BEEN A VERY DANGEROUS SITUATION AS IT HAPPENED WHILE ON THE FREEWAY AND WHILE MY HUSBAND, MY DAUGHTER AND MY GRANDDAUGHTER WAS IN THE VEHICLE TRAVELING. IT COULD HAVE JEOPARDIZE THEIR LIFE'S AS WELL AS OTHER! *TR
I WAS DRIVING ALONG AND MY BATTERY, BRAKE LIGHTS CAME ON. I LOST POWER STEERING AND BRAKES. I POPPED THE HOOD AND REALIZED THAT I HAD LOST 2-3 BELTS. I HAD IT TOWED TO A MECHANIC SHOP, NATIONAL CHAIN WHO SAID THE HARMONIC BALANCER HAD FALLEN OFF. UPON INSPECTION, THE CRANKSHAFT BOLT HAD BROKEN. MANY, MANY COMPLAINTS ABOUT THIS PROBLEM ONLINE. *TR
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT BOTH REAR AXLES WERE FRACTURED DUE RUST CORROSION. THE VEHICLE WAS THEN TOWED TO THE DEALER FOR FURTHER INVESTIGATION. THE CONTACT WAS AWAITING A RESPONSE FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
MY FUEL PUMP WAS REPLACED IN AUGUST 2013; NOT LONG AFTER I BEGAN HAVING FUELING PROBLEMS THAT HAVE INCREASED IN SEVERITY. ANY TIME I TRY TO PUT GAS IN MY TANK, IT EXPLODES BACK OUT AT ME LIKE A VOLCANO ERUPTING. I CAN'T PUT GAS IN MY CAR UNLESS I LET IT TRICKLE IN AND STOP FUELING IN INTERVALS...IT TAKES ABOUT 30 MINUTES AT LEAST TO FILL MY CAR. I'M TIRED OF SMELLING LIKE GAS. THIS IS DANGEROUS AND RIDICULOUS AND APPARENTLY A LOT OF OTHER PEOPLE HAVE HAD THIS PROBLEM, YET KIA HAS DONE NOTHING. SOMETHING NEEDS TO BE DONE BY KIA TO CORRECT THIS ISSUE. I TOOK MY VEHICLE TO A KIA DEALERSHIP AND THEY WEREN'T REALLY SURE WHAT TO DO (LOTS OF HELP THERE) AND WANTED TO CHARGE ME ABOUT $2000 TO TRY AND FIGURE IT OUT (THE SAME AMOUNT THEY CHARGED ME TO REPLACE MY FUEL PUMP). I'M TIRED OF BEING RIPPED OFF....CAN'T ANYONE DO ANYTHING TO HELP ALL OF US CONSUMERS HAVING THIS ISSUE?? *TR
WHILE DRIVING AT A SAFE SPEED (35MPH) WITH MY CHILDREN IN THE CAR MY POWER STEERING FAILED AND ALL MY DASH LIGHTS CAME ON. I WAS ABLE TO PULL OVER THIS TIME OUT OF HARMS WAY. ONCE I GOT THE CAR TO THE SIDE OF THE I HAD NOTICED THAT ONE OF MY BELTS CAME OFF. I GOT IT TOWED TO THE MECHANIC FIRST THING THE NEXT MORNING AND TOLD ME A BOLT CAME OFF THE PULLEY AND THE PULLEY WAS OFF. THEY FIXED THE CAR AND I WAS GOOD UP UNTIL IT HAPPENED 4 MORE TIMES. LUCKILY I WAS THE ONLY IN THE CAR AT THE TIME IT HAPPENED THE LAST TIME DUE TO THE FACT I WAS ON A HIGHWAY AND GOING 70MPH. ONCE AGAIN I MANAGED TO GET TO THE SIDE OF THE ROAD TO SAFETY. WITH THIS HAPPENING NUMEROUS TIMES NO ONE WANTS TO FIX THE CAR ANYMORE AND I DON'T UNDERSTAND WHY A RECALL HAS YET TO BE MADE ON SOMETHING SO SIMPLE. ALSO IN MY STATE MY CAR IS NOT PROTECTED UNDER THE LEMON LAW. *JS
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT EXPERIENCED DIFFICULTY PLACING FUEL IN THE VEHICLE. THE FUEL WOULD NOT ENTER THE TANK AND LEAKED OUT WHILE THE CONTACT ATTEMPTED TO INSERT FUEL. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE NEEDED A NEW CANISTER FILTER, FUEL CAP, AND FILLER PIPE. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 10/8/14*CN THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER WAS NOT NOTIFIED OF ANY RECALLS DUE TO BEING THE SECOND OWNER. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 3/24/2015 *JS
THE CRANK BOLT BROKE JULY 23, 2013. THE SECOND TIME WAS, THE CRANK BOLT AGAIN AND IT BROKE DECEMBER 19, 2014. THE ODOMETER WAS AT 133181 FOR THE SECOND BOLT BREAK. *TR
AS I WAS LEAVING WORK, THE CRANKSHAFT BOLT BROKE,AND THE BOTTOM/PULLEY CAME OUT AND HIT THE ROAD.THANK GOD I WAS STILL IN THE PARKING LOT. I HAD IT TOWED TO A AUTOMOTIVE SHOP TO HAVE IT FIXED IT ,HAS $ 768.45 PLUS 75.00DOLLARS TO TOW IT. I GOT MY 2003-SORENTO BACK ON 06/20/2013 ON 07/06/2013 I WAS GOING DOWN THE HWY ABOUT 55MPH. AND THE CRANKSHAFT/BOLT BROKE AGAIN AFTER ONLY HAVING DRIVEN 1,674MILES. I AM A SINGLE MOM OF TWO ,LIVING WEEK TO WEEK AND I CAN,T AFFORD TO FIX IT AGAIN AND IT IS OUR ONLY CAR. IF KIA IS NOT GOING TO FIX THE CRANK/SHAFT BOLT ( IT IS A DEALER ITEM ONLY) AND THEY KEEP BREAKING ,JUST LOOK AT ALL THE REPUTE INCIDENTS,OVER AND OVER, THEN THEY NEED TO BE MADE TO DO A RECALL , I WOULD LIKE TO KNOW IF THEIR IS A CLASS ACTION LAW SUIT ON THIS MATTER. *TR
WHEN I TRY TO START THE VEHICLE IT WILL NOT DO ANYTHING UNTIL I OPEN THE DRIVER DOOR THEN IT WILL START. *TR
I WAS DRIVING AT 60 MPH AND MY POWER STEERING WAS GETTING HARD ALMOST CAUSE AN ACCIDENT IN THE EXPRESSWAY, I CHECK POWER STEERING FUEL AND IS FINE, BELT TO POWER STEERING FINE TOO, I JUST WONDER IF THERE IS A RECALL PARTS IN THIS PROBLEM, IM VERY AFRAID TO DRIVE MY KIA AGAIN, PLEASE INVESTIGATE. *TR
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE SWERVED OUT OF LANE INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE ENTIRE REAR SUB FRAME HAD FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THEY INFORMED THE CONTACT THAT THE REAR FRAME WAS SEVERELY DAMAGED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE. UPDATED 7/1/13 *CN UPDATED 07/17/2013*JS
I WAS COMING HOME FROM WORK ONE DAY ,WHEN THE CRANKSHAFT BOLT CAME OUT OF MY CAR .I BARELY MADE IT HOME .BUT THE FRONT END WAS JARRING MY AIRBAG LIGHT CAME ON MY BREAKS LIKE SAME ONE AND I DID NOT HAVE NO CONTROL OF MY STEERING .THEN IT COST ME 1700 .THEN ONE DAY I WAS IN TOWN AND THE CRANKSHAFT BOLT CAME OUT OF MY CAR AGAIN WHICH THIS TIME I DID NOT HAVE NO CONTROL OF THE STEERING IT TOOK EVERY MUSCLE THAT I HAD TO KEEP IT IN THE ROAD THE FRONT AND SHOOK SO BAD IT JARRED EVERYTHING I LOSE MY AIRBAG LIGHT CAME ON MY BRAKE LIGHTS CAME ON SEAT BELT LIGHT CAME ON IT WAS A HAZARDOUS ON THE HIGHWAY SERIOUSLY KILLED ME OR SOMEONE ELSE OR REALLY BADLY HURT THEM.THEN I TOOK IT BACK TO THE MECHANIC AGAIN AND HE SAID WELCOME IT'S GOING TO COST YOU 1700 MORE WHICH I DID NOT HAVE SO I LET THE BANK HAVE IT BACK WHICH NOW IT HAS RUN MY CREDIT BECAUSE I DIDN'T HAVE THE MONEY TO GET IT FIXED AND I LOST MY CREDIT BECAUSE OF THISSO YES THEY NEED TO DO A RECALL ON THE CRANKSHAFT BOLT BEFORE IT DOES KILL SOMEONE IS THAT WHAT THEY'RE WAITING FOR FOR SOMEONE TO DIE BEFORE THEY DO SOMETHING ABOUT.AND I KEEP ON REPLACING BUGS BRAKE LIGHTS HEADLIGHTS AND EVERYTHING THEY KEEP ON BLOWING IN THIS IN THE KIA AND I KEEP ON PUTTING MONEY IN IT FOR ME TO GET IT INSPECTED IT COST ME A HUNDRED SIXTY TWO DOLLARS AND 22 DISH TO REPLACE BULBS THAT I JUST REPLACE NOT EVEN A MONTH BEFORE THAT I HAVE RECEIPTS I AM SO TIRED OF PUTTING MONEY INTO THIS KIA I DIDN'T HAVE NO OTHER CHOICE BUT TO LET THEM TAKE IT BECAUSE IT C AND THE TIRES AT 8 MY TIRES UP AND I PUT NEW TIRES ON WHICH COST ME 800 800 AGAIN TO PUT IN800 AGAIN TO PUT INAND WHEN THIS BIT WHEN THIS HAPPENED I CALLED KIA IN CHARLOTTESVILLE VIRGINIA AND THEY SAID THEY PUT A NEW CRANK BOLT IN AT THE KIDS EMBRACE CHEVROLET BEFORE I BOARDED SO THIS WOULD MAKE THREE TIMES THE CRANKSHAFT BOLT HAD BEEN REPLACED I WANT THIS KIA..................
WAS HAVING MY TIRES CHANGED WHEN MECHANIC NOTICED A SIGNIFICANT AMOUNT OF ROT ON THE FRAME ON THE RIGHT SIDE REAR WHERE THE ARM CONNECTS TO THE FRAME. HIGH POTENTIAL FOR THE ARM TO PULL OUT OF FRAME WHICH COULD CAUSE A LOSS OF CONTROL OF THE VEHICLE. CAR STARTED RUSTING AROUND FENDERS AND ROCKERS 4 YEARS AGO. THIS FRAME ROT IS A STRUCTURAL INTEGRITY ISSUE. CONTACTED KIA AND SAID THAT DUE TO MILEAGE AND YEAR THAT IT WAS NOT THEIR ISSUE REGARDLESS OF THE 3 PREVIOUS CLAIMS I FOUND ON THE NHTSA SITE AND THE FACT THAT IT IS A MANUFACTURES DEFECT. *TR
I WAS DRIVING AND HEARD A SCREECHING SOUND AND LOST MY POWER STEERING. I HAD VEHICLE TOWED TO MY LOCAL GARAGE AND WAS INFORMED THAT THE CRANKSHAFT BOLT, ROLL PIN AND CRANKSHAFT SPROCKET WERE ALL DAMAGED BECAUSE THE BOLT HAD BROKEN. THE GARAGE REPAIRED THE CAR AND I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH KIA SORENTO MODELS. THE CRANKSHAFT BOLT PART NUMBER HAD CHANGED AND BEEN REDESIGNED WHICH SHOWS THAT KIA KNOWS OF AN ISSUE. THE SHOP HAD TO REPLACE THE CRANKSHAFT SPROCKET, ROLL PIN AND CRANKSHAFT BOLT. *TR
MY 2003 KIA SORENTO START VIBRATING AS I WAS PULLING INTO MY DRIVEWAY AND BEFORE I CAN PARK IT I HEARD A LOAD NOISE AND MY STEERING WHEEL BECAME VERY HEAVY TO STEER AND ALMOST LOOSE CONTROL. I HAD A MECHANIC LOOK INTO THE ISSUE AND FOUND THE PULLEY BOLT (HARMONIC BALANCER) BROKE IN HALF. I HAD ALSO CHECK IF THIS IS AN UNUSUAL PROBLEM - CAME TO FIND OUT THAT THIS COULD POTENTIAL DESIGN DEFECT FROM KIA. AS THERE ARE THOUSAND OF THEM THAT HAS SIMILAR PROBLEM COMPLAINED ON THE INTERNET. I HAD CALLED KIA DEALER SHIP AND THEY ARE NOT HELPING ON THIS DESIGN FLAW ISSUE. *TR
WE HAVE A 2003 KIA SORENTO, AND SINCE NOVEMBER WHILE PUMPING GAS, FUEL SUDDENLY SPEWS OUT -- LIKE A SODA CAN THAT HAD BEEN SHAKEN. ONLINE WE CAN FIND OTHER 2003 KIA SORENTOS ALSO COMPLAINING ABOUT WHAT'S KNOWN AS FUEL SPIT-BACK. . THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION INVESTIGATED OVER 100 COMPLAINTS OF SPIT-BACK ON 2003 KIA SORENTOS. COMPLAINTS ALLEGE THAT WHILE REFUELING THE VEHICLE, FUEL CAN SPILL OUT OR SPIT BACK FROM THE FUEL FILLER PORT ON MODEL YEAR (MY) 2003 KIA SORENTO VEHICLES. CONSUMERS REPORT THAT THE SPILLED FUEL CAN SPLASH ON THE PERSON FUELING THE VEHICLE, OR ON THE SIDE OF THE VEHICLE AND THE GROUND. JUST LIKE OURS. THEN IN JANUARY 2012, KIA'S TESTING FOUND THAT IF THE CANISTER FILTER BECOMES SIGNIFICANTLY CLOGGED, EXCESS PRESSURE CAN BUILD UP IN THE FUEL TANK AND CAUSE FUEL TO SPIT BACK FROM THE FILLER PORT DURING REFUELING. TO ADDRESS THE ISSUE OF FUEL SPIT BACK DURING REFUELING, KIA CONDUCTED A SERVICE CAMPAIGN OF APPROXIMATELY 86,000 MY 2003 AND 2004 KIA SORENTO VEHICLES. THE CAMPAIGN WILL PROVIDE A ONE-TIME REPLACEMENT OF THE CANISTER FILTER, AT NO COST TO THE OWNER -- THIS WAS DONE ON OUR CAR ON MARCH 6, 2012. BEFORE THIS SERVICE, THERE WAS NO PROBLEM WITH FUEL SPIT-BACK, NOW IT HAPPENS EVERY TIME WE FUEL UP. THE DEALER WANTS TO CHARGE US TO FIX IT, THE COMPANY IS OF NO HELP YOUR AGENCY CLOSED ITS INVESTIGATION, BUT IT SEEMS YOU MUST REOPEN IT. AGAIN, WE DID NOT HAVE THE FUEL SPIT-BACK PROBLEM UNTIL AFTER THE SERVICE!!!!!!!!!!! *TR
TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING 70 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND THE ENGINE RPMS INCREASED AS THE VEHICLE BEGAN TO PERFORM NORMALLY. THE CONTACT ALSO STATED THAT ONCE THE FUEL TANK WAS BELOW 3/4 FULL, THE ENGINE WOULD LOSE POWER AND BEGAN TO IDLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INSPECTED BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
WHEN I TRY TO FILL GASOLINE IN MY CAR, THE PUMP WILL CLICK OFF AFTER FILLING ABOUT 1/2 GALLON AND WILL THEN SPRAY GASOLINE BACK AT ME FOR THE FIRST 3-4 TIMES IT CLICKS OFF. I NOTICED A RECALL WAS DONE ON THIS MODEL FOR THE FUEL TANK EVAPORATOR FILTER WHICH IS THE ISSUE. I HAD THE RECALL PERFORMED BUT STILL HAVE THE ISSUE. *TR
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN THE BATTERY AND ANOTHER UNKNOWN WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD STOP AND THE POWER STEERING STOP WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CRANK SHAFT PULLEY BOLT WAS HOLDING TOO MUCH WEIGHT CAUSING IT TO FRACTURE. THE VEHICLE HAD BEEN REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
I HAD OWNED THE VEHICLE FOR A YEAR WHEN ALL OF A SUDDEN ONE DAY I WAS FILLING UP WITH GAS, HAD PUMPED LESS THAN A GALLON WHEN ALL OF A SUDDEN, THE GAS CAME SHOOTING BACK OUT OF THE TANK ALL OVER ME, THE CAR, THE GROUND, EVERYWHERE. I TRIED MORE GAS AS I WAS ALMOST ON EMPTY, & IT HAPPENED OVER & OVER. FINALLY, I HAD TO PULL THE NOZZLE MOST OF THE WAY OUT OF THE TANK, & PUMP AS SLOWLY AS POSSIBLE. I LEARNED THAT IF I LISTENED CAREFULLY, I COULD HEAR THE GAS APPROACHING THE TOP OF THE NECK & IF I WAS QUICK ENOUGH, COULD KEEP THE "BLOW BACK" DOWN TO A TRICKLE & ONLY HAVE IT ON THE VEHICLE & THE GROUND & NOT ON ME. MY SON REFUSES TO DRIVE IT IF IT NEEDS TO BE GASSED UP. IT MAKES ME VERY NERVOUS TO PUMP GAS LIKE THIS. WHAT IF THERE IS A RANDOM SPARK? I NOTICED IN 2005 (LONG BEFORE I PURCHASED) THERE WAS SOME SORT OF FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS RECALL FROM HTTP://WWW.MOTORTREND.COM/CARS/2003/KIA/SORENTO/RECALLS/ DOES THAT RECALL COVER THIS ISSUE? I READ A LOT OF COMPLAINTS FROM MANY PEOPLE HAVING THIS VERY SAME ISSUE. *TR
WHEN PUMPING AS INTO THE TANK, GAS SHOOTS OUT OF THE TANK LIKE OPENING A SODA AFTER SHAKING IT UP. FUEL PROJECTION IS VERY FORCEFUL. NO MATTER IF I TRICKLE GAS IN. I HAVE BEEN REJECTED FROM GAS STATIONS BECAUSE TRUCK SPITS OUT SO MUCH GAS & I WAS TOLD MY VEHICLE IS A FIRE HAZARD. KIA PERFORMED TWO RECALLS SC092 & SC073. THE PROBLEM STILL PERSISTS. KIA CUSTOMER CARE NOR THE MECHANICS AT BAY KIA IN NORFOLK, VA HAVE BEEN VERY UNHELPFUL AND INSTEAD OF INVESTIGATING THE PROBLEM, SAY THAT IT IS USER ERROR! *TR
DRIVING MY 2003 KIA SORENTO IN TOWN WHEN THE BRAKE, OIL AND CHECK ENGINE LIGHTS COME ON AND LOST MY POWER STEERING. AFTER ALMOST HITTING A COUPLE CARS GOT IT TO MY IN LAWS HOUSE TO FIND THAT THE CRANKSHAFT BOLT HAD BACKED OUT OF THE HARMONIC BALANCER AND CAUSED ALL THE BELTS TO STOP. CALLED MY MECHANIC AND HE SAID IT IS A COMMON THING FOR KIA'S. TOLD ME TO TAKE THE BOLT OUT AND INSPECT IT TO SEE IF THE THREADS ARE STRETCHED IF SO TO GET A NEW BOLT. AFTER TRYING TO GET THE BOLT LOOSE IT WILL NOT BUDGE. NOW ITS ON A TRAILER ON ITS WAY TO THE MECHANICS HOUSE. JUST PAID MY FIRST PAYMENT ON IT LAST MONTH. BOUGHT IT USED BECAUSE MY WIFE LIKED THE VEHICLE AND HAD A THIRTY DAY WARRANTY AND WOULDN'T YOU KNOW IT 36 DAYS AFTER I PURCHASED IT SOMETHING LIKE THIS HAPPENS. *TR
WHILE DRIVING ON HWY 275 AT 60 MPH. ENGINE LIGHTS CAME ON AND STEERING WHEEL LOCKED..TOTAL SYSTEM POWER FAILURE..2 DAUGHTERS ALMOST LOST THEIR LIVES TRYING TO MANEUVER THIS DEATH MISSILE TO EMERGENCY LANE..JUST IN TIME TO MISS MULTIPLE TRACTOR TRAILERS VEHICLES FROM CRUSHING THEM..NOT TO MENTION MULTIPLE PASSENGER CARS IN HARMS WAY FROM DEFECTIVE PART REPLACED MALFUNCTIONING AGAIN... KIA CLAIMS NO RESPONSIBILITY EVEN THOUGH DEFECTIVE PART IS CLEARLY AT FAULT..HAVE FIRESTONE MECHANIC WILLING TO SUBSTANTIATE CLAIM AND IS WILLING TO HELP IN CLASS ACTION LAWSUIT.. I URGE EVERYONE THAT HAS ANY HISTORY WITH THIS DEATHTRAP TO PLEASE GET THE MESSAGE OUT THAT THIS VEHICLE WILL KILL YOU..MOST LIKELY THEIR OTHER VEHICLES WILL AS WELL...DO NOT EVER DRIVE OR PUT ANYONE YOU LOVE IN ANY VEHICLE THAT THEY MAKE!!!!! MY DAUGHTERS ARE SCARRED FOR LIFE AND NEVER WANT TO DRIVE THIS VEHICLE OR ANYTHING AT THIS POINT..I AM GOING TO MAKE SURE THAT EVERYONE THAT I CAN REACH VIA SOCIAL MEDIA REALLY REALLY UNDERSTANDS THE TRUTH OF THIS VEHICLES DEATH WARRANT. *TR
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, FUEL WOULD SPEW FROM THE FILLER NECK WHEN REFUELING AND THE INTERIOR LIGHTS WOULD FLICKER ON AND OFF SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHO WAS UNABLE TO GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 180,000.
FUEL SPEWED BACK WHEN FILLING AT STATION. *TR
CRANKSHAFT PULLEY BOLT SHEERED OFF AND THEN THE PULLEY FELL OFF BUSTING THE POWER STEERING PULL COMPLETELY OFF. MAKING ME ALMOST LOOSE CONTROL AND FLYING OFF THE FREEWAY AT 60MPH WITH MY CHILD WITH ME, VERY SCARY. CAR WAS STILL UNDER WARRANTY BUT BECAUSE IT WAS THE BOLT THAT BROKE THE BOLT WAS NOT COVERED BY WARRANTY WORK. REPLACED ALL BY MANUFACTURE ON JULY 16TH 2012. COSTING $1,300. THIS LAST WEEK ON FATHERS DAY MY HUSBAND WAS DRIVING THE CAR TO GET HIS DAUGHTER AND THE BOLT SHEERED OFF AGAIN AND IT IS LESS THEN 12 MONTHS SINCE THIS HAPPENED BUT BECAUSE THE WARRANTY IS 12 MONTHS OR 12,000 MILES, WE WERE 1,000 MILES OVER AND NOW THE DEALERSHIP SAYS ITS OUR PROBLEM AND NOW WE HAVE TO BUY A WHOLE NEW ENGINE THIS TIME. OUR CAR WAS FIXED BY PORTLAND KIA AND NOW ITS AT WASHINGTON KIA, WASHINGTON KIA IS SAYING THAT PORTLAND DID IT INCORRECTLY AND THEY SHOULD MAKE THIS RIGHT BUT PORTLAND KIA IS NOT TAKING ANY FAULT FOR OVER TORQUING THE BOLD WITH 130 POUNDS OF A TORQUE. *TR
DRIVING CAR DOWN ROAD WHEN BRAKES WENT SOFT PULLING INTO MY DRIVEWAY WAS ABLE TO STOP BEFORE BRAKES WENT OUT FULLY. MY SON WAS PRACTICING FOR HIS ROAD TEST. CAR ALSO HAS CONTROL ISSUE DOES NOT FEEL VERY STABLE. FEELS LIKE IT WANT TO TIP OVER. NOISE IN FRONT END DEALER SAID YOU WILL GET USED TO IT. WHEN IT GETS BAD ENOUGH THEY MAY BE ABLE TO FIND IT. BIGGEST PIECE OF JUNK I HAVE EVER OWNED. WOULD NEVER BUY ANOTHER KIA. *TR
TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE CONTACT STOPPED THE VEHICLE AND REPLACED THE FUEL INJECTOR FLUID BUT THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THAT THE FUEL INJECTORS NEEDED CLEANING. AFTER THE FUEL INJECTORS WERE CLEANED, THE FAILURE CONTINUED. THE VEHICLE WAS PREVIOUSLY INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V353000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). AFTER THE RECALL REPAIR, THE CONTACT EXPERIENCED A FUEL SPILL WHEN REFUELING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED THE APPROXIMATE FAILURE MILEAGE WAS 33,387.
WHILE DRIVING MY DAUGHTER TO SCHOOL, VEHICLE LOST STEERING IN A TURN CAUSING US TO NARROWLY MISS HITTING A UTILITY POLE. VEHICLE HAD TO BE TOWED TO SERVICE GARAGE WHERE THEY CONFIRMED THAT THE CRANKSHAFT PULLEY BOLT HAD BECOME LOOSE CAUSING THE HARMONIC BALANCER PULLEY TO WOBBLE, BREAK AND CAUSE DAMAGE TO ALL SURROUNDING ENGINE COMPONENTS. $1700.00 REPAIR DID NOT WORK AND ISSUE RECURRED. AFTER A SECOND REPAIR ATTEMPT, SAME ISSUE OCCURRED AGAIN THIS TIME WITH THE CRANKSHAFT BOLT HAVING SHEERED OFF. VEHICLE IS A SERIOUS SAFETY HAZARD, IS NOT DRIVABLE AT THIS TIME, AND WILL THIS TIME COST MINIMALLY $3500.00 FOR A REPLACEMENT MOTOR....AND POTENTIALLY A LIFE. IT IS IMPERATIVE THAT THE NHTSA MANDATE A RECALL ON THESE VEHICLES AS IT IS LUDICROUS TO WAIT FOR A DEATH OR MULTIPLE DEATHS BEFORE ACTING ON WHAT I AM WELL AWARE IS A COMMONLY REPORTED AND POTENTIALLY DEADLY PROBLEM. A GOOD PART OF "SAFETY" OCCURS IN BEING PROACTIVE. THE ABSENCE OF A RECALL ON THIS IS MIND BOGGLING. NHTSA MUST ACT. *TR
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT AT 10 MPH, THE BRAKES WERE DEPRESSED AND FELT SPONGY. THE VEHICLE FAILED TO RESPOND AND THE CONTACT HAD TO UTILIZE THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THE CONTACT THAT THE BRAKE LINES WERE RUSTED AND FRACTURED, CAUSING THE LOSS OF BRAKE PRESSURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.