2003 Kia Sorento Complaint Log

EACH TIME WE GO TO PUT FUEL INTO THE GAS TANK IT FLIES BACK OUT. SOMETIMES AS MUCH AS A FOOT OR MORE OUT OF THE GAS TANK OPENING. THIS HAS GONE ON FOR MORE THAN A FEW MONTHS NOW. I UNDERSTAND THAT THIS HAS BEEN AN ONGOING PROBLEMS WITH KIA SORENTOS AROUND THIS YEAR MODEL WITH AROUND THE SAME AMOUNT OF MILES AS OURS. *TR

POWER BRAKE SYSTEM FAILED WHEN ATTEMPTING TO BRAKE WHILE GOING 15 MPH. TOOK VEHICLE TO SERVICE CENTER. THEY REPORTED THAT THE BRAKE LINES HAD RUSTED THROUGH CAUSING TOTAL LOSS OF BRAKE FLUID AND BRAKE SYSTEM FUNCTIONALITY. ONCE THE BRAKE LINE WAS PERFORATED IT COMPLETELY RENDERED ALL BUT THE EMERGENCY BRAKE INOPERABLE. LUCKILY I WAS ABLE TO STOP USING THE EMERGENCY BRAKE BECAUSE OF THE LOW RATE OF SPEED. HAD THIS OCCURRED AT A HIGHER RATE OF SPEED (E.G. 65 MPH) IT COULD HAVE BEEN DISASTROUS. ALL BRAKE LINES HAD TO BE REPLACED AT A COST OF $670. I'VE OWNED MANY VEHICLES IN MY LIFETIME WITH SIMILAR AGE AND MILEAGE, BUT HAVE NEVER HAD BRAKE LINES RUST THROUGH. I LIVE IN A NORTHERN CLIMATE (NY STATE), BUT THIS SHOULD NOT HAPPEN. FRIENDS OF OURS BOUGHT THEIR 2003 KIA SORENTO ONE WEEK AFTER WE DID. THEIR VEHICLE SUFFERED THE EXACT SAME BRAKE LINE RUST THROUGH AS WE DID LAS YEAR, WITH ONLY 40,000 MILES ON THE VEHICLE, SO I'M INTERESTED IN KNOWING WHAT PERCENTAGE OF SAME MAKE/MODEL VEHICLE HAS EXPERIENCED THE SAME FAILURE. *TR

DRIVING TO STORE AND HEARD NOISE. SEVERAL WARNING LIGHTS CAME ON AND I HAD NO POWER STEERING. RETURNED HOME AND FOUND CRANK PULLEY AND BROKEN CRANK PULLEY BOLT LAYING IN THE SKID PLATE. *TR

TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM UNDER THE VEHICLE. THE CONTACT CONTINUED DRIVING AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE REAR AXLE HAD COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THE DEFECT WAS NOT INCLUDED IN THE SERVICE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 05/11/12 *BF THE CONSUMER STATED THE AXLE WAS REPAIRED. UPDATED 05/21/12

I HAD JUST PURCHASED MY 2003 KIA SORENTO ON FEBRUARY 23 2013 FROM A LOCAL USED CAR DEALER. THE CAR HAD 85,000 MILES AT TIME OF PURCHASE. IT WAS DRIVING FINE UNTIL MARCH 31, 2013. AS I WAS PULLING OUT OF MY DRIVE WAY THE CAR STARTED MAKING A LOUD NOISE AND THEN I LOST CONTROL OF THE STEERING ALMOST GOING INTO MY NEIGHBORS DITCH. THE CAR WAS TAKEN TO THE MECHANIC(TOWED) WHERE HE FOUND THAT THE BOLT GOING INTO THE CRANK SHAFT HAD BEEN SHEARED OFF CAUSING THE BELT TO COME OFF. THE PROBLEM IS THAT EVEN AFTER HE FIXES IT (1800.00 +) HE SAID IT WOULD HAPPEN AGAIN.THIS IS A VERY DANGEROUS PROBLEM. AFTER READING COUNTLESS ACCOUNTS ONLINE OF OTHER KIA SORENTO OWNERS WITH THE SAME PROBLEM, I FEEL KIA NEEDS TO RECALL THIS PART. *TR

WHEN PUTTING GAS IN THE TANK, THE GAS BLEW BACK OUT WITH A FORCE LIKE SHAKING A SODA CAN AND OPENING IT. TODAY WAS THE 3RD AND WORST TIME. IT STARTED ABOUT 2 WEEKS AGO WITH THE FUEL JUST SPILLING OUT, BUT TONIGHT IT BLEW BACK OUT AT ME WITH SUCH A FORCE AS TO SPRAY GAS ALL OVER THE FRONT OF ME UP TO MY NECK. MY SHIRT WAS SOAKED, THE GAS WAS ALL OVER MY PANTS AND SHOES. BY THE TIME I WAS ABLE TO DRIVE HOME AND SHOWER, BURNS FROM THE GAS ON MY SKIN STARTED APPEARING ON MY CHEST. *TR

DRIVING AT NIGHT WHEN ALL OF A SUDDEN INTERIOR LIGHTS STARTED BLINKING OFF & ON LIKE STROBE LIGHTS AT A DISCO. I TRIED TURNING THEM OFF, NOTHING. IT SEEMED RELATED TO THE DIMMER SWITCH BECAUSE IF I KEPT PRESSURE ON IT TO THE LOWEST DEGREE, THE FLASHING STOPPED. FOR AWHILE I WEDGED A PIN IN THE SWITCH & THAT WORKED. EVENTUALLY, THOUGH THAT STOPPED WORKING & THE LIGHT SHOW WOULD BEGIN. IT HAPPENED DAY & NIGHT, JUST MORE NOTICEABLE AT NIGHT. I FINALLY REMOVED THE FUSE FOR THE CABIN LIGHTS & AS A RESULT, HAVE NO DASH LIGHTS EITHER WHILE DRIVING IN THE DARK. I'VE NOT GONE TO KIA AS I AM SURE IT WILL COST WAY MORE THAN I CAN AFFORD. I'M REDUCED TO USING A FLASHLIGHT WHEN ON LONG ROAD TRIPS TO CHECK GAS GAUGE & SPEEDOMETER. *TR

I WAS FILLING MY GAS TANK UP, AND AFTER ABOUT 2 GALLONS IT SPIT BACK OUT AT ME GOING EVERYWHERE. I HAVE TAKEN IT TO MANY MECHANICS AND THEY SAY THEY CANNOT FIND THE PROBLEM, SO BASICALLY I HAVE HAD TO CONTINUE DEALING WITH THIS ISSUE FOR 7 MONTHS OR SO. I HAVE GROWN TIRED OF IT AND DECIDED TO SEARCH THE INTERNET AND FOUND THAT MANY OTHER PEOPLE HAVE BEEN DEALING WITH THIS ISSUE ALSO. I FIND THAT THE GAS SPILLING OUT EVERYWHERE IS A SAFETY HAZARD IN MANY WAYS, BUT NO ONE CAN SEEM TO HELP ME OUT. WHAT SHOULD I DO? *TR

2003 KIA SORENTO. CONSUMER STATES BOLT LOOSENED WHILE DRIVING *TGW THE CONSUMER STATED WHILE DRIVING, THE BRAKE AND BATTERY LIGHT ILLUMINATED. THE CONSUMERS HUSBAND SOON DISCOVERED IT WAS DIFFICULT TO TURN THE STEERING WHEEL. HER HUSBAND WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS HE EXAMINED THE VEHICLE, HE TOUCHED A BOLT, WHICH WAS EXTREMELY HOT, AND IT WAS THE SAME BOLT THAT WAS RECALLED, WHICH HAD BECOME LOOSE AGAIN. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW ENGINE AT A COST OF $6,000 EVEN THOUGH THERE WAS NO DAMAGE TO THE REST OF THE ENGINE. THE CONSUMER WANTED THE BOLT TO BE RE-THREADED. THE DEALER ADVISED THE CONSUMER, THEY DID NOT HAVE THE EQUIPMENT, TO PERFORM THE RE-THREAD OF THE BOLT, BUT INSTEAD OF NEEDING A NEW ENGINE, THEY COULD REPLACE THE CRANKSHAFT AT A COST OF $3,500. *JB

I BROUGHT THE KIA SORENTO USED IN 2/2011 WITH 108,00 MILES AND REPLACED ALL BELTS,TRANSMISSION CHANGE,FRONT BRAKES,DRIVESHAFT ASSEMBLY, RADIATOR. NOW HAS 127,000 MILES AND EVERY MONTH I HAVE BEEN REPLACING PARTS. *TR

TL* THE CONTACT OWNS A 2003 KIA SORENTO EX. THE CONTACT STATED THAT WHILE REFUELING,THE INJECTOR WOULD LEAK FUEL AT ANY TIME. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,333 AND THE CURRENT MILEAGE WAS 109,433.

TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE SMELL OF FUEL WAS EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THEY CONFIRMED A FUEL LEAK FROM THE FUELTANK. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,500 AND THE CURRENT MILEAGE WAS 102,700.

2003 KIA SORENTO. CONSUMER WRITES IN REGARDS TO GASOLINE TANK DEFECT. CONSUMER REQUESTS REIMBURSEMENT *TGW THE CONSUMER STATED SHE RECEIVED A VOLUNTARY SERVICE CAMPAIGN LETTER FROM KIA MOTORS REGARDING THE REPLACEMENT OF THE FUEL TANK AI FILTER. THE CONSUMER STATED SHE EXPERIENCED THE FAILURE IN SEPTEMBER 2011. HOWEVER, WHEN SHE CONTACTED KIA REGARDING REIMBURSEMENT, SHE WAS INFORMED THERE WAS NO RECALL OF THAT NATURE. KIA INFORMED THE CONSUMER SHE WOULD NOT BE REIMBURSEMENT FOR THE DEFECT. THE CONSUMER STATED HER VEHICLE WAS NOT OPERABLE, DUE TO THE FACT, SHE COULD NOT GET MORE THAN ONE GALLON OF GASOLINE INTO THE TANK WITHOUT IT SPRAYING BACK OUT OF THE TANK. THE MECHANIC FOUND THE CHARCOAL CANISTER FALLING APART AND BLOCKING THE AIR FLOW IN CLOSE VALVE, VENT FILTER AND ROLL OVER VALVE. THE FUEL PUMP ASSEMBLY WAS REMOVED AND THE CHARCOAL CLEANED OUT OF THE FUEL TANK AND ROLL OVER VALVE. *JB

CRANKSHAFT BOLT WAS REPLACED AFTER RECALL IN 2007. CRANKSHAFT SENSOR WAS REPLACED IN APRIL 2011 AFTER MALFUNCTIONING AND CAUSING CAR TO STALL OUT AT ANYTIME, INCLUDING WHILE DOING 65 ON THE FREEWAY. WHILE DRIVING A FEW DAYS BACK, SUDDEN LOSS OF POWER STEERING AND BRAKE AND BATTERY LIGHTS CAME ON. HAD CAR TOWED TO DEALERSHIP WHERE WE WERE TOLD THAT THE BOLT, WHICH HAD BEEN REPLACED PER THE RECALL, HAD BROKEN, BUT THE WARRANTY ON THE REPLACED BOLT IS ONLY 1 YEAR. NOW REPAIR ON THIS WILL COST OVER $300 AND NEW BOLT WILL STILL ONLY BE WARRANTIED FOR ONE YEAR. SO THIS SAME PROBLEM WITH THIS FAULTY PART COULD CONTINUE, BUT THE PART IS ONLY UNDER WARRANTY FOR ONE YEAR. *TR

I HAVE A 2003 KIA SORENTO..CRANKSHAFT PULLEY BOLT BROKE, STEERING WENT OUT, BELTS AND BOLT FELL OFF AND AIR STOPPED WORKING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME IN THE PAST 6 MONTHS. THE RESULT OF THIS PROBLEMS CAUSED ME TO BUY A NEW SENOR THAT WAS $400. AFTER LOOKING ON THE INTERNET, IT SEEMS AS THOUGH HUNDREDS AND MAYBE THOUSANDS OF PEOPLE ARE HAVING A PROBLEM WITH THIS AND IT NEEDS TO BE RECALLED. I WAS ON A MAJOR HIGHWAY WHEN MY STEERING WENT OUT AND I COULD BARELY TURN THE CAR BECAUSE THE STEERING HAD LOCKED. THIS IS EXTREMELY DANGEROUS AND COULD POTENTIALLY INJURE SOMEONE OR OTHERS AROUND THEM..PLEASE INVESTIGATE THIS CASE. *TR

TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING A TURN WHEN THE STEERING WHEEL FAILED AND WOULD NOT RESPOND TO THE DIRECTION IT WAS TURNED. THE STEERING WHEEL WOULD ONLY SPIN IN A CIRCLE DURING THE FAILURE. THE VEHICLE WAS PLACED IN REVERSE AND ALLOWED TO DRIFT INTO THE PREFERRED PARKING SPACE. THE VEHICLE WAS DIAGNOSED BY A PRIVATE MECHANIC WHO ADVISED THAT THE U JOINT WAS LOOSE ON THE STEERING SHAFT. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 93,000.

WHILE DRIVING OUR 2003 KIA SORENTO WE HEARD A LOUD CLUNK AND BANG. PULLED THE VEHICLE OVER AND FOUND THE CRANKSHAFT PULLEY LAYING AT THE BOTTOM OF THE ENGINE COMPARTMENT. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST WAS IN JUNE OF 2010 WITH 78,560 MILES. THE DEALER REPLACED THE BROKEN BOLT. (PART NUMBER 23127 39801QQK) THIS IS WHAT CAUSED THE FAILURE. WHEN THE BOLT FAILED IT CAUSED THE FOLLOWING ADDITIONAL DAMAGE, TIMING BELT, SENSOR CRANK ANGLE, BLADE SENSING CRANK. THE TOTAL BILL CAME TO 1197 FOR A BOLT FAILING. THE BOLT FAILED AGAIN 14 MONTHS LATER ON AUGUST 8TH 2011. SAME EXACT PROBLEM THAT OCCURRED THE FIRST TIME. THE CAR IS CURRENTLY IN THE SHOP AND I'M FIGHTING WITH THE DEALER NOW TO REPAIR IT UNDER WARRANTY. I'VE DONE SOME RESEARCH ON THIS AND THIS IS BECOMING A GROWING ISSUE WITH THE SORENTOS. IF YOU OWN ONE HAVE THE BOLT ON INSPECTED DURING EVERY OIL CHANGE. IF THE BOLT SEEMS LOOSE HAVE IT CHECKED OUT IMMEDIATELY. IT COULD SAVE YOU THOUSANDS. *TR

WITHOUT NOTICE THIS VEHICLE STOPPED ACCEPTING FUEL PROPERLY. WHEN YOU ATTEMPT TO REFUEL, GASOLINE DOESN'T LEAK OUT, IT SPRAYS AS IF UNDER PRESSURE. MY WIFE, DAUGHTER AND I HAVE EACH BEEN SPRAYED ON DIFFERENT OCCASIONS. EVEN FILLING VERY SLOWLY CAUSES FUEL TO SPRAY FROM VEHICLE. I WOULD BE GLAD TO VIDEO IT AS IT OCCURS. IT OCCURS EVERY TIME AND CREATES A VERY SERIOUS FIRE HAZARD FOR MY FAMILY AS WELL AS OTHER CUSTOMERS AT THE FILLING STATION. I RECENTLY HAD AN ASE CERTIFIED TECHNICIAN EVALUATE THE VEHICLE AND NO PROBLEM WAS FOUND. THIS WAS GOING TO BE MY DAUGHTERS FIRST CAR BUT I DON'T FEEL ITS SAFE FOR HER AND WOULDN'T WANT TO TRADE IT TO SOMEONE AND ENDANGER THEM. *TR

WAS DRIVING APPROX 60 MILES PER HOUR AND FUEL PRESSURE DROPPED; ENGINE SHUT OFF. WAS ABLE TO RESTART AND DRIVE BUT FOR ONLY A FEW MILES AT THE TIME. THIS HAPPENED OVER COURSE OF COUPLE OF DAYS. HAD FUEL PUMPED REPLACED. AFTER FUEL PUMP WAS REPLACED I HAD PROBLEMS FUELING VEHICLE. GAS WOULD BUBBLE UP AND SPRAY OUT OF GAS TANK. HAD TO PUMP SLOWLY. GAS WOULD GET ALL OVER ME, VEHICLE AND GROUND. RETURNED VEHICLE BACK TO REPAIR SHOP SIX TIMES OVER THE COURSE OF SIX WEEKS; HAD OTHER PART REPLACED. VEHICLE STILL LOSING FUEL PRESSURE, SHUTTING OFF AND NOT ABLE TO PUMP GAS WITHOUT IT SPURTING OUT OF TANK. VEHICLE PARKED AS I FEEL IT IS NOT SAFE TO DRIVE FOR ME OR DAUGHTER. OUT OF 600 DOLLARS AND NOT VEHICLE TO DRIVE. SOMETHING FROM MANUFACTURER SHOULD BE DONE. THIS IS A DANGEROUS SITUATION. I AM AFRAID OF VEHICLE STARTING A FIRE WITH ME IN IT. *TR

MY FIRST KIA WAS SPORTAGE 2000 WITH 165000 MILES WHEN I SOLD THAT VEHICLE, I HAVE NO COMPLAINTS THIS WAS MY REASON TO BUY KIA AGAIN, I BUY A SORENTO 2003 NO COMPLAINTS ONLY THE 2 RECALLS FROM KIA IS THE ONLY THING I HAVE IN THIS VEHICLE. BUT SINCE THE LAST YEAR AFTER 75000 MILES I HAVE THIS REAL PROBLEM FOR ME WITH THE GAS SPILLS, MY SITUATION TODAY IS NOT THE SAME LIKE ITS WAS FIVE YEARS AGO....AND SPEND ABOVE $500 FIXING THIS PROBLEM WHO ATTRIBUTE AT FAILURE OF DESIGN FROM KIA MOTORS IS BEYOND MY BUDGET. I HAVE NOT IDEA HOW TO FIX THIS FROM KIA WHO I MAKE THEM SOLELY RESPONSIBLE OF THIS DEFECT. SOMEBODY CAN TELL ME HOW I HAVE TO PROCEED TO MAKE ACCOUNTABLE KIA IN THIS MATTER?? *TR

MY CAR BROKE DOWN WHILE DRIVING.....MY MECHANIC ADVISED ME THAT THE PULLEY BROKE OFF & I NEEDED TO TAKE IT TO THE DEALER... THE DEALER ADVISED, IT WILL COST ME ALMOST $5000...I CALLED KIA CORPORATE & WITH MY VIN#, THEY FOUND THAT IT WAS RECALLED IN 2007 & FIXED IT & CAN NOT BE FIXED AGAIN.... MY QUESTION HERE IS, IF IT WAS DEFECTIVE PART & BROKE AGAIN, HOW CAN THIS BE MY FAULT? I HAVE NO CAR NOW TO USE, I CAN NOT AFFORD TO GET IT FIXED, I STILL OWE MORE THAN $5000 ON THE CAR....THE CAR IS NOT WORTH $5000.. I TRIED TO RENT A CAR FOR A WEEK TO SEE WHAT COULD BE DONE, THAT WILL COST OVER $400.... I AM DESPERATE FOR YOUR HELP!! THANK YOU SO MUCH!! *KB

TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE REFUELING, FUEL BEGAN TO SPILL OUT FROM THE FUEL FILLER NECK. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS REFUELED. THE FUEL LIGHT ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL CAP WAS REPLACED; YET, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THE FUEL LIGHT WAS RESET; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 08/11/11*LJ UPDATED 08/12/11*JB

WHENEVER I ATTEMPT TO PUT GAS IN MY TRUCK, THE GAS ALWAYS COMES BACK OUT. I TRIED TO HAVE IT FIXED BUT NO ONE EVER HEARD OF A GAS TANK DOING THIS UNLESS IT'S FULL ALL READY WHICH I KNOW. I MEAN THE GAS WOULD JUST FLOW OUT REALLY BAD. SOME GAS STATIONS WON'T EVEN ALLOW ME TO USE THEIR STATION IN FEAR OF A FIRE. *TT

TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 TO 20 MPH WHEN THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WAS TOWED ON A FEW OCCASIONS AND OTHER TIMES HE WAS ABLE TO RESTART IT ON ITS OWN. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT IT WAS THE FUEL PUMP. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP. ON ANOTHER OCCASION IT WAS TOWED AGAIN AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,400.

VEHICLE MODEL: KIA SORENTO EX; THE TRANSMISSION KEEPS FAILING AND THE AIRBAG MODULE KEEPS BREAKING AND DISPLAYING RED LIGHT EVEN AFTER FIXING AT A DEALER SHOP "BILL DODGE KIA , WESTBROOK, ME. THE SYMPTOMS ARE AS FOLLOWS: YOU PUT THE CAR IN DRIVE AND THE VEHICLE DOES NOT MOVE AND ONLY A GRINDING SOUND OCCURS, THEN YOU MOVE THE TRANSMISSION SHIFT UP AND DOWN AND AFTER A FEW MOMENTS IT GENERALLY GOES INTO GEAR.WE ALMOST HAD SEVERAL ACCIDENTS AND THE CAR IS BACK IN THE SHOP. THIS CAR IS A NIGHTMARE CAR -- PLEASE DO NOTIFY MANUFACTURER. *TR

CRANKSHAFT BOLT RECALLED 2007 THEY BREAK OFF RECALL DONE CRANKSHAFT BOLT BROKE ON 2011CRANKSHAFT BROKE KIA WILL NOT FIX RECALLED PART. *TR

2003 KIA SORENTO. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED ON TWO OCCASIONS, THE PIN THAT HELD THE CRANKSHAFT TOGETHER BROKE LOOSE. THE CRANKSHAFT SENSOR LOCATED BEHIND THE TIMING BELT FAILED. *JB

4 MONTHS AFTER PURCHASING THIS VEHICLE USED OFF DEALERSHIP LOT, I WAS HAVING 4 NEW TIRES INSTALLED FOR WINTER. WHEN I CLIMBED BACK INTO THE CAR AND TURNED OVER THE IGNITION, THE AIR BAG LIGHT HAS BEEN CONSTANTLY LIT EVER SINCE. *KB

I HAVE A 2003 KIA SORENTO AND ABOUT 3 MONTHS AGO WHEN I WENT TO PUT GAS IN MY CAR THE GAS WAS SPEWING OUT ON MY CAR, THE GROUND, AND ON ME. AND IT HAPPENS EVERY TIME I PUT GAS IN IT NOW. I HAVE TO PUMP VERY SLOWLY SO IT DON'T SHOOT OUT AT ME. BUT THAT TAKES TWENTY MIN TO PUMP HALF A TANK OF GAS. THE KIA DEALERSHIP SAYS THEIR NOT SURE WHAT'S WRONG BUT WILL COST AROUND $600.00-%$800.00 TO FIX IT. *TR

I HAVE HAD MY 2003 KIA SORENTO SINCE MARCH 2010. IT WAS PURCHASED WITH 32,000 MILES ON IT, AND AS OF THE END OF OCTOBER 2010, IT HAD 36,000 MILES. SO FAR, I HAVE HAD TO REPLACE THE COOLANT RESERVOIR, BECAUSE IT WAS CRACKED. I WAS DRIVING, AND IT OVERHEATED OUT OF NOWHERE. IT WAS IN THE SHOP FOR FOUR DAYS, BECAUSE THEY COULD NOT FIND THE PROBLEM EVEN AFTER DOING SEVERAL PRESSURIZED SYSTEMS TESTS. AT THE END OF OCTOBER 2010, I HAD TO REPLACE THE OIL PUMP, BECAUSE IT HAD A CRACK IN IT. NO ONE ANYWHERE I CALLED COULD BELIEVE I HAD TO REPLACE AN OIL PUMP. ALL THE MECHANICS STATED THAT'S ONE OF THE FEW THINGS THEY NEVER HAVE TO REPLACE ON ANY VEHICLE, AND CERTAINLY NOT AT 36,000 MILES. ANYWAY, DUE TO OIL LEAKING ONTO THE TIMING BELT, THAT HAD TO BE REPLACED ALSO. THE TIMING BELT WAS IN FINE CONDITION OTHERWISE. CONSEQUENTLY, I NOW HAVE ENGINE PROBLEMS. I'M SURE THE ENGINE WILL HAVE TO BE REPLACED FROM OVERHEATING AND THEN HAVING NO OIL. AT HIGH RPMS, YOU CAN HEAR A SLIGHT TICK, WHICH I'M PRETTY SURE IS A LIFTER ISSUE. HEADLIGHTS BURN OUT QUICKLY. I WAS DRIVING ONE DAY, AND BOTH BURNT OUT AT THE SAME TIME. I HAD TO DRIVE ON HIGH BEAMS IN THE CITY. CONSTANT ELECTRICAL PROBLEMS WITH THE DASH. DASH LIGHTS RARELY WORK, AND THEN ALL OF A SUDDEN ALL THE LIGHTS WILL START FLASHING HERE AND THERE - DASH LIGHTS FLASH ON/OFF, CEILING LIGHT FLASHES ON/OFF, ALL BACK AND FORTH WHILE I'M DRIVING IN THE DARK. VERY DISTRACTING, ESPECIALLY IN TRAFFIC. THE TRUCK ITSELF (SEATS, COMFORT, ETC.) IS AWESOME, BUT IT WAS DEFINITELY MANUFACTURED POORLY. WORST PURCHASE EVER. GLAD I BOUGHT THE 5 STAR WARRANTY OR I'D BE PAYING FOR A TRUCK I CAN'T DRIVE. *TR

TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE FUEL TANK WAS DISPENSING THE GASOLINE BACK OUT TOWARDS HER AS SHE ADDED GASOLINE. WHEN THE CONTACT ENTERED THE VEHICLE THE FUEL GAUGE READS FULL WHEN IT WAS NOT COMPLETELY FULL. THE DEALER WAS CONTACTED AND INFORMED HER THAT THERE WERE NO RECALLS IN REFERENCE TO THE FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,500.

APPROXIMATELY 6 MONTHS AGO, I NOTICED THAT I CANNOT FILL UP MY FUEL TANK IN MY 2003 KIA SORENTO WITHOUT THE FUEL BACKING UP AND KICKING BACK OUT THE TANK. I HAVE TO FILL THE TANK VERY SLOWLY AND IT TAKES A LONG TIME. IT JUST STARTED TO OCCUR ONE DAY AND HAPPENS EVERY TIME I REFILL. *TR

CRANKSHAFT PULLEY BOLT FAILED. BROUGHT TO DEALER FOR REPAIR. BOLT WAS PART OF NHTSA RECALL. DEALER STATED THEY NEEDED TO REPLACE CRANKSHAFT AS WELL. DEALER RETURNED VEHICLE W/O REPLACING CRANKSHAFT. 15 MONTHS LATER THE SAME BOLT FAILED. TOOK TO AN INDEPENDENT REPAIR SHOP, THEY EXPLAINED THE CRANKSHAFT NEEDED TO BE REPLACED. TOOK BACK TO THE DEALER, THEY REPLACED BOLT AND DIDN'T REPLACE CRANKSHAFT. ON 9/13/10 THE BOLT FAILED AGAIN, INDEPENDENT REPAIR SHOP, AND A DIFFERENT DEALER VERIFIED THE NEED FOR CRANKSHAFT TO BE REPLACE. CONTACTED KIA OF AMERICA, AND CASEY KIA WITH NO SIGN OF RESOLUTION. *TR

TL*THE CONTACT OWNS A 2003 KIA SORENTO. UPON ENTERING THE VEHICLE THE DRIVER COULD SMELL AN ODOR OF GASOLINE. UPON EXAMINATION GASOLINE COULD BE SEEN LEAKING FROM UNDERNEATH THE VEHICLE ON THE REAR PASSENGER SIDE. THE MANUFACTURER WAS NOTIFIED AND SHE WAS INFORMED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED FOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V353000, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 104,000.

TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE ENGINE CRANKSHAFT BOLT FAILED IN AUGUST OF 2008. THE DEALER REPLACED THE ENGINE CRANKSHAFT BOLT FOUR TIMES. THE REPAIRS DIDN'T CORRECT THE FAILURE. THE MANUFACTURER STATED THAT THE CONTINUOUS FAILURES WERE DEALER ERROR, AND THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 111,404 AND THE CURRENT MILEAGE WAS 118,000.

WHEN FUELING THE VEHICLE FUEL HAS BEEN SPRAYING BACK OUT OF THE FUEL FILLER NECK IF THE FUEL IS PUMPED AT A NORMAL RATE. THIS HAS OCCURRED SINCE WELL BEFORE THE 1ST INCIDENT DATE. THE ONLY WAY TO KEEP THE FUEL FROM SPRAYING OUT IS TO PUMP THE FUEL VERY SLOWLY AND STOP. FUEL WOULD SPRAY ALL OVER ME, MY WIFE AND THE VEHICLE. WHILE TRAVELING ON THE INTERSTATE AND THE FUEL GAUGE REGISTERS 3/4 FULL AND WHEN THE VEHICLE IS GOING UPHILL THE VEHICLE RPM'S WILL DROP, THE THROTTLE BECOMES UNRESPONSIVE AND THE VEHICLE LOSSES SPEED. THE VEHICLE WILL RECOVER AFTER REACHING LEVEL GROUND. THE VEHICLE WAS TAKEN TO KIA AND NO PROBLEMS WERE FOUND. AGAIN WHILE TRAVELING FOR THE HOLIDAYS ON 11/24/10 AND 11/28/10 THIS INCIDENT OCCURRED AGAIN WHEN THE FUEL GAUGE REGISTERED 3/4 FULL AND IN HEAVY TRAFFIC ON I-65 ALMOST CAUSING VEHICLES TO RUN OVER ME DUE TO MY SPEED DROPPING ABRUPTLY. I REACHED THE NEAREST FUEL STATION AND FILLED THE TANK UP. THIS DOES NOT HAPPEN WHEN THE VEHICLE IS ABOVE 3/4 FULL. THIS DOES NOT HAPPEN WHILE DRIVING AROUND TOWN. THE PROBLEM WITH FUELING THE VEHICLE IS ALL THE TIME.

SINCE THE FUEL PUMP OF MY KIA SORENTO 2003 WAS CHANGED ON JUNE 2010, EVERY TIME I FILLED UP THE TANK WITH GAS, IT COMES BACK, VOMITING ALL THE GAS AT THAT MOMENT. I HAVE TO SLOWLY FILL IT UP AND TAKES ME ABOUT 20 MINUTES TO FILL UP THE TANK. NONE OF THE MECHANICS CONSULTED CAN FIND A SOLUTION. *TR

TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED WHEN ATTEMPTING TO FILL THE FUEL TANK, THERE WAS A RESTRICTION THAT ONLY ALLOWED THE FUEL TO ENTER THE FILLER NECK SLOWLY. THE FUEL WOULD ALSO COME BACK OUT (FUEL EXPULSION). THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED IN 2007. THE PREVIOUS OWNER HAD THE CRANK SHAFT PULLEY BOLT RECALL REPAIR PERFORMED. WHILE DRIVING 35 MPH THE CRANK SHAFT PULLEY BOLT SNAPPED OFF. THE VEHICLE WAS DRIVEN 1 MILE TO HER DESTINATION AND THEN TOWED TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE CRANK SHAFT PULLEY BOLT IN MAY 2010. THE FAILURE HAPPENED AGAIN ON JULY 22, 2010. THE VEHICLE WAS IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE FAILURE MILEAGE WAS 82,779. THE CURRENT MILEAGE WAS 84,000.

MY DAUGHTER WAS DRIVING A 2003 KIA SORRENTO AND FELL A SLEEP AT THE WHEEL AFTER COLLEGE EXAMS. SHE DROVE INTO THE REAR OF A TRACTOR TRAILER TANKER AT APPROXIMATELY 40 MPH. NONE OF THE AIR BAGS DEPLOYED AS A RESULT OF THE ACCIDENT. SHE HAD A CONCUSSION AND A CRACKED STERNUM. STATE FARM INSURANCE DECLARED THE CAR A TOTAL LOSS DUE TO A BENT FRAME, ENGINE MOUNT FAILURE AND A TOTALED FRONT END. AFTER CONTACTING KIA, THEIR RESPONSE TO THE ACCIDENT WAS THAT THE ANGLE THE CAR HIT THE TRAILER, WAS SUCH THAT NONE OF THE SENSORS WAS COMPROMISED , THERE FOR THE AIR BAGS DID NOT DEPLOY. BASICALLY IS WAS NOT THEIR PROBLEM WITH THEIR EQUIPMENT OF THE CAR. *TR

TL*-THE CONTACT OWNS A 2003 KIA SORENTO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH THERE WAS A LOUD NOISE COMING FROM OUTSIDE OF THE VEHICLE. THE DRIVER SIDE UPPER CONTROL ARM BOLT HAD BROKEN AND CAUSED THE TIRE TO WOBBLE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, AND TOWED TO THE DEALER WHERE THE TECHNICIAN REPLACED THE BOLT AT THE OWNER EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 53,000. UPDATED 11/16/10. *LJ

TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE BOLT CRANKSHAFT SENSOR BOLT FAILED AND CAUSED THE BELTS TO FRACTURE AND THE POWER STEERING TO MALFUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS REPAIRED YET THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 106,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

THE WARNING LIGHT FOR THE SRS SUPPLEMENTAL RESTRAINT SYSTEM (AIR BAG) KEEPS GOING OFF WENT OUT OF FACTORY WARRANTY AT 80,000 MILES IT STARTED AROUND 80, 800 DEALER WOULD NOT COVER REPAIRS. LIGHT IS NOW CONSTANT AND WHEN I WAS SEARCHING THE INTERNET FOUND SAME COMPLAINTS WITH THE SRS. *TR

I BOUGHT A 2003 KIA SORENTO ABOUT 6 YEARS AGO AND I'VE HAD A LOT OF PROBLEMS. THE WORST AND MOST RECENT PROBLEM IS THE GAS SPEWS OUT OF THE TANK EVERY TIME I TRY TO FILL IT. IT RUNS DOWN THE SIDE OF THE CAR AND ON MY WHEEL. SOMETIMES IT GETS ON ME. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW. IF YOU PUMP VERY SLOW AND STOP EVERY .80 CENTS IT LESSENS THE AMOUNT OF TIMES IT SPEWS OUT, BUT THIS IS SO VERY TIMELY. THE GAS GAUGE PERIODICALLY GOES OUT. THE HORN HAS NEVER WORKED. THE POWER STEERING PERIODICALLY GOES OUT. WHEN USING CRUISE CONTROL IT WILL PERIODICALLY GO OFF ON IT'S OWN. THE PAINT LOOKS HORRIBLE AND HAS PEELED OFF ON THE SIDE MIRRORS. THE LEATHER SEATS HAVE NOT HELD UP WELL. THE DOME LIGHT WILL NOT WORK WHEN YOU OPEN THE DOOR, BUT IF YOU PRESS THE DOME LIGHT BUTTON IT WILL COME ON. PERIODICALLY THE DASH LIGHTS HAVE FLICKERED AND I'M WONDERING IF THEY ARE ABOUT TO GO OUT. I'VE ALREADY HAD TO REPLACE THE AC COMPRESSOR AND THE DRIVE SHAFT, BOTH OF WHICH HAVE REALLY SET ME BACK FINANCIALLY. I REALLY WANT TO GET THE GAS TANK ISSUE FIXED AS IT IS THE WORST ISSUE AT HAND AND I FEAR IT COULD BE DANGEROUS. *TR

MY AIRBAG LIGHT CAME ON WITHOUT WARNING. NOW I'M TOLD MY AIRBAGS WON'T WORK. THE DEALER STATES I NEED A NEW CONTROL MODULE. IT IS COMING UP AS A SEAT POSITION ERROR. THEY SAID IT IS COMMON. THIS IS A REQUIRED SAFETY ITEM ON NEW CARS, THE AIRBAGS. IF IT IS A COMMON DEFECT WHY NO RECALL. KIA WON'T HELP. *TR

I PURCHASED MY 03 KIA SORENTO IN 2004 AND HAVE HAD MANY ISSUES SINCE THEN. I HAVE HAD TO REPLACE LIGHTS FROM THE FRONT TO THE BACK NUMEROUS TIMES. I'VE BEEN DRIVING DOWN OUR REMOTE COUNTRY ROAD AT NIGHT AND HAD MY HEADLIGHTS GO OUT. MY COOLANT TANK CRACKED AND LEFT ME STRANDED ON ANOTHER COUNTRY ROAD IN THE SNOW LAST YEAR. I LATER FOUND OUT IT WAS RECALLED FOR THAT PARTICULAR DEFECT; AFTER I HAD IT REPLACED. THE LIGHTING ISSUE IS MY BIGGEST CONCERN RIGHT NOW BECAUSE OF WHERE I LIVE (REMOTE COUNTRY ROADS, DEER AT NIGHT, ETC) I HAVE TO HAVE PROPERLY FUNCTIONING HEADLIGHTS AT ALL TIMES. NOW, I AM HAVING PROBLEMS CONCERNING THE BEARINGS ON IT. IT MAKES A HORRIBLE SCREECHING NOISE THAT IS NOW; ALMOST CONTINUOUS. IT DOESN'T MATTER THE TEMPERATURE OUTSIDE, DRIVING CONDITIONS, ETC. IT HAS BECOME HARDER TO STEER AND THE POWER STEERING FLUID IS FINE. I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE, AND I CANNOT AFFORD TO JUST GO OUT AND BUY SOMETHING NEW. I JUST ASK THAT IF FAULT LIES WITH KIA; THEN THEY SHOULD FIX IT AT THEIR EXPENSE....NOT MINE! I HAVE INVESTED WAY TOO MUCH TIME, MONEY AND PATIENCE THUS FAR AND FEEL IT'S KIA'S RESPONSIBILITY TO MAKE SURE THEY CREATE A VEHICLE THAT FUNCTIONS PROPERLY. AND WHEN THEY DON'T...FIX IT!!! AS FOR THE QUESTIONS BELOW; WAS THERE A FIRE?...NOT YET!!! WAS THERE PROPERTY DAMAGE?....THERE PROBABLY WILL BE WHEN MY BEARINGS GO OUT AND THE WHEELS FALL OFF! WHERE THERE ANY DEATHS OR INJURIES?....DEAR LORD, I PRAY EVERY TIME I GET IN MY TRUCK THAT NOTHING LIKE THAT EVER HAPPENS TO ME OR MY SON....BUT; WITH AN UNRELIABLE VEHICLE THAT HAS CONSTANT ELECTRICAL AND MECHANICAL PROBLEM; THEN WHO KNOWS.... *TR

AIRBAG LIGHT HAS COME ON. VEHICLE HAS 74,000 MILES ON IT HAS NEVER BEEN WRECKED OR OFF ROAD. THIS IS SAFETY EQUIPMENT AND SHOULD BE COVERED UNDER WARRANTY FOR LIFE. I HAVE NO ACCESS TO THE AIRBAG SYSTEM AND IT NO LONGER FUNCTIONS IN MY VEHICLE. *TR

2003 KIA SORENTO HAS FUEL TANK THAT DOES NOT READ GAS RIGHT. IT WILL TELL YOU EMPTY WHEN IT IS NOT EMPTY THIS GAGE HAS NEVER WORKED RIGHT AND NEEDS TO BE RECALLED TO FIX THIS THING BEFORE SOME ONE GET HURT BADLY.

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

THIS IS THE THIRD TIME THIS INCIDENT HAPPENED. DURING THIS LAST TIME, THE GAS GAUGE SHOWED THAT THE TANK HAVE LESS THAN 1/8 FULL. WHEN I STARTED TO PUMP GASOLINE TO THE VEHICLE'S TANK, THE GAS PUMP ABRUPTLY STOPPED AS IF THE VEHICLE'S GAS TANK IS ALREADY FULL AND GASOLINE SPLASHED BACK OUT OF THE TANK. GASOLINE SPRAYED ALL OVER INCLUDING MYSELF. I CAUTIOUSLY STARTED TO PUMP GAS TO THE VEHICLE AGAIN AND THE SAME THING HAPPENED. I SMELLED LIKE GASOLINE AND RUINED MY CLOTHES. *TR