NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Kia Sorento. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TAKATA RECALL I HAVE HAD MY 07' SORENTO TO SEVERAL PLACES. I ORIGINALLY TOOK IT TO THE PLACE I BIOUGHT IT FROM. I WAS REFERRED TO A KIA DEALERSHIP, WHICH TOOK MY CAR APART TWICE AND RAN A CAMERA THROUGH IT AND REPLACED THE REAR CRANK SHAFT. THEN I REPLACED EVERY SENSOR AND SPARK PLUG ION THE THING AND ALSO HAD POWER STEERING PROBLEMS. IT SOUNDED LOUD AND WAS ALWAYS NEEDING PARTS BUT IN THE SPRING, I PULLED IN MY DRIVEWAY AND LEFT MY CAR RUNNING A FEW MINUTES WHILE I GOT THINGS OUTSIDE TAKEN CARE OF BECAUSE IT WAS DARK,( THE CAR HAS APPROX.124,000 MILES ON IT) WHILE IT SAT IN MY DRIVEWAY FOR MAYBE 5 MINUTES IT SPIT AND SPUTTERED AND DIED IN MY DRIVEWAY. I TRIED TO RESTART IT AND IT WOULD BARELY START RUNNING. I TOOK IT TO HAVE IT LOOKED AT ONCE AGAIN AND WAS TOLD TIMING CHAIN, ELECTRICAL AND CRANK SHAFT AGAIN. NEEDS NEW ENGINE MOST LIKELY AND NO ONE WANTS TO WORK ON IT BECAUSE IT HAS SOME MANY ISSUES! SO , I AM PAYING A LOAN FOR THIS CAR THAT HAS BEEN SITTING IN MY DRIVEWAY FOR MONTHS BECAUSE I WILL NOT AND CANNOT PAY FOR THIS VEHICLE TO HAVE ANYMORE WORK DONE!
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER AND THE PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING 10 MPH, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES AND WAS SIMILAR TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 11V473000 (AIR BAGS). THE DEALER STATED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
MY DAUGHTER WAS ON HER WAY TO WORK,SHE WAS COMING TO A STOP AT THE END OF THE ROAD AND HAD NO BRAKES AND SHE CONTINUED ON ACROSS THE ROAD WENT UP THE BANK ACROSS THE ROAD AND WHEN SHE REACHED THE TOP IT BEGAN SLIDING DOWN AND ENDED UP LAYING ON THE PASSENGER SIDE. THANKFULLY SHE WAS NOT HURT TO BAD. I HAVE HAD THE CAR CHECKED OUT,REPLACED THE WINDSHIELD AND PASSENGER DOOR WINDOW AND MIRROR. THE MECHANIC REPLACED THE MASTER CYLINDER,AND STILL HAD NO BREAKS,COME TO FIND OUT AFTER CALLING KIA THEY SAID IT WAS THE (HECU) UNIT.THEY ARE SAYING IT WILL COST AROUND 1500.00 TO REPLACE THIS.I HAVE NEVER HEARD OF NOTHING MORE RIDICULOUS. THE CAR IS STILL DRIVABLE. THE PASSENGER SIDE DOORS ARE BENT-UP SOME,BUT THEY OPEN AND CLOSE JUST FINE DON'T LOOK GOOD BUT ITS STILL DRIVABLE. I THINK KIA SHOULD REPLACE THIS (HECU) BECAUSE ITS A FACTORY DEFECT. *TR
BEGINNING IN EARLY AUGUST 2014, THE ESC AND CHECK ENGINE LIGHT WOULD ILLUMINATE WHILE DRIVING DOWN THE ROAD. THE VEHICLE ACCELERATOR STOPS WORKING AND THE VEHICLE GOES INTO LIMP MODE. WE ARE UNABLE TO GET MORE THAN 40 MPH OUT OF IT AND ON SEVERAL OCCASIONS, NEARLY CAUSED AN ACCIDENT WHEN OTHER VEHICLES WOULD COME UP FROM BEHIND VERY SUDDENLY. WE WERE FORTUNATE THAT WE WERE IN AN AREA WHERE WE COULD GET OFF THE ROAD QUICKLY. ONCE WE HAVE COME TO A STOP, IF WE TURN THE ENGINE OFF AND RESTART, THE LIGHTS RESET THEMSELVES AND THE VEHICLE FUNCTIONS NORMALLY UNTIL THE NEXT TIME IT HAPPENS. THE FIRST TIME IT HAPPENED WAS SHORTLY AFTER WE BOUGHT THE CAR NEW AND THE KIA DEALERSHIP REPLACED A BRAKE LIGHT SWITCH UNDER RECALL #09V130000. THIS HELPED UNTIL RECENTLY. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REPLACED A THROTTLE POSITION SENSOR AT THE COST OF $395.00. IT HELPED FOR TWO WEEKS AND THE PROBLEM RETURNED EXACTLY THE SAME. THIS TIME THE DEALER INFORMED US THAT IT WAS THE ACCELERATOR PEDAL ASSY - ENGINE CONTROL SYSTEM AT THE TUNE OF $250.00 ALL THESE ITEMS ARE PART OF THE ESC SYSTEM AND CAUSE THE VEHICLE TO GO TO LIMP MODE. I'M CONCERNED THAT THERE MAY BE OTHER SUB-ASSEMBLIES ASSOCIATED WITH IT AND EVERY TIME ONE GOES BAD, WE'LL END UP IN LIMP MODE AND/OR A HOOD ORNAMENT ON A KENWORTH. THIS IS RIDICULOUS AND NEEDS TO BE ADDRESSED BY KIA AT NO COST TO CONSUMERS. *TR
ESC AND CHECK ENGINE LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER FOR REPAIRS. DEALER SERVICE DEPT STATED THAT BRAKE LIGHT SWITCH WAS AT FAULT, BUT THAT IT HAD BEEN PREVIOUSLY REPLACED IN MAR 2010 UNDER A RECALL CAMPAIGN. AFTER REPLACING SWITCH THIS TIME, DEALER SERVICE ADVISER STATED THAT SWITCH APPEARED TO BE ORIGINAL, BUT THAT I WOULD STILL HAVE TO PAY FOR PARTS AND LABOR ($129.86). I PAID BUT PROTESTED. I HAVE SERIOUS DOUBTS THAT BRAKE LIGHT SWITCH WAS REPLACED IN MAR 2010 AS DEALER STATED, SINCE THE RECENTLY REPLACED SWITCH APPEARED TO BE ORIGINAL EQUIPMENT. SUBSEQUENTLY, I FEEL AS THOUGH I SHOULD NOT HAVE TO PAY FOR THE MOST RECENT (AUG 2014) REPAIR, ESPECIALLY IF SWITCH HAD NOT BEEN REPLACED UNDER RECALL CAMPAIGN PREVIOUSLY. I SUSPECT THAT DEALER EITHER FALSIFIED THE MAR 2010 REPAIR, AND/OR REPLACED RECALLED SWITCH WITH IDENTICAL REPLACEMENT (WHICH IS PRONE TO FAILURE). WHAT GOOD IS A RECALL IF ORIGINAL DEFECT WAS SIMPLY REINSTALLED? I DO HAVE POSSESSION OF DEFECTIVE SWITCH REPLACED IN AUG 2014. NOT ONLY DO I WANT MY MONEY RETURNED TO ME, BUT I WOULD LIKE SOME ASSURANCE THAT THE PROBLEM IS NOW REMEDIED WITH A RELIABLE SWITCH. PLEASE RESPOND. *TR
THE AIR BAG LIGHT ON MY 2007 KIA SORENTO REMAINS ILLUMINATED WHILE DRIVING THE CAR. UPON FURTHER INVESTIGATION I FOUND THERE WAS A RECALL FROM KIA MOTORS SC076A AND ALSO FROM NHTSA #11V473000 TO REPLACE THE SENSOR. I TOOK THE VEHICLE TO HART KIA IN SALEM VIRGINIA TO HAVE THIS RECALL AND ANOTHER RECALL FOR BRAKE LIGHTS REPAIRED. THE DEALERSHIP REPAIRED THE BRAKE ISSUE BUT TOLD ME THAT MY CAR WAS NOT RECALLED FOR THE PASSENGER AIR BAG SENSOR AND A NEW SEAT WOULD COST $1,300.00. I CALLED KIA MOTORS AND FILED A CLAIM BECAUSE MY VEHICLE WAS MANUFACTURED BETWEEN JUNE 15, 2006 AND NOVEMBER 27, 2007. KIA MOTORS AND THE DEALERSHIP SAID THEY WOULD PAY FOR THE SEAT ITSELF BUT I WOULD HAVE TO PAY FOR THE LABOR. WHEN I ASKED WHY I SHOULD HAVE TO PAY FOR A RECALL ITEM I WAS TOLD BY BOTH PARTIES THAT IT WAS NOT THEIR FAULT.I DID NOT MANUFACTURE THE CAR, I PURCHASED THEIR PRODUCT. KIA MOTORS SHOULD BE RESPONSIBLE FOR THE PART AND THE LABOR, SINCE THEY INSTALLED FAULTY PARTS WHEN THE CAR WAS MANUFACTURED. THEY PAID FOR THE PART AND LABOR ON THE BRAKE RECALL, THEY CAN NOT BE SELECTIVE WHEN REPAIRING RECALLS. THEY MANUFACTURED THE CAR SO THEY SHOULD PAY 100% OF THE REPAIR BILL IT MAKES ME WONDER HOW MANY PEOPLE ACTUALLY HAD TO PAY $1,300.00 FOR A RECALL.. *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE OCCUPANT POSITION DETECTION SYSTEM SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
PART WAS ALREADY REPLACED ON A MANDATORY RECALL. NOW THE REPLACEMENTS FOR THE RECALL ARE FAILING. KIA WILL NOT STAND BEHIND THE REPAIR COSTS, THIS MEANS MANY PEOPLE WILL BE DRIVING WITH OUT BRAKE LIGHTS. I AM ON MY THIRD SWITCH- THE PART SHOULD EASILY OUT LIVE THE CAR! I AM SURE THEY REPLACED IT WITH THE SAME EXACT PART THINKING MOST PEOPLE WOULD BE OUT OF THE VEHICLE BY THE TIME IT FAILED AGAIN. I AM SURE THIS IS NOT WHAT YOU HAD IN MIND WHEN YOU ISSUED THE OTHER RECALLS ON THIS PART. *TR
THE CAR MAKES A BAD TICKING NOISE MOSTLY WHEN START UP AND IT GETS SO BAD THAT SOUNDS LIKE MY ENGINE HEAD WANTS TO BLOW. AND EVERYTIME I START THE CAR THE BIGGEST CLOUD OF SMOKE COMES OUT THE EXHAUST CAN COVER AN ENTIRE PARKING LOT WITH SMOKE ITS VERY EMBARRASSING. THERE'S AN ELECTRICAL PROBLEM WITH THE WINDOWS AND THE SWITCHES. SOMETIMES IT WORKS SOMETIMES IT DOESN'T. I THINK MY CAR ALSO MISSING REAR SUSPENSION SHOCK ABSORBERS. MY OIL LEVELS GET SO LOW THAT THE CHECK ENGINE LIGHT AND OIL SENSOR LIGHT DON'T EVEN COME ON TO WARM ME. I MEAN MY CAR LOOKS NEW BUT HAS INTERNAL DEFECTIVE PROBLEMS. I READ ONLINE AN ENTIRE ARTICLE ABOUT THE KIA SORENTOS THAT KIA SOLD WERE DEFECTIVE. I DO NOT WANT TO BE NEXT IN A SERIOUS ACCIDENT. WOULD LIKE MY MONEY BACK! HTTP://WWW.TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/3292-KIA-SORENTO-ENGINE-DEFECT-CLASS-ACTION-LAWSUIT/ THE KIA SORENTO IS PRONE TO CATASTROPHIC ENGINE FAILURE, ACCORDING TO A CLASS ACTION LAWSUIT FILED IN NEW JERSEY. PLAINTIFFS ALLEGE IN THE KIA SORENTO CLASS ACTION LAWSUIT THAT KIA MOTORS KNOWINGLY CONCEALED THAT ITS 2002-2009 SORENTO CROSSOVERS WERE MANUFACTURED WITH A DEFECTIVE ENGINE PART CALLED THE CRANK SPROCKET. THIS ALLEGED ENGINE DEFECT LEADS TO A CATASTROPHIC CHAIN OF EVENTS THAT STARTS WITH SEVERE HEAT BUILDUP, THE RELEASE OF DEBRIS, AND THEN LEADS TO LOSS OF STEERING CONTROL, ENGINE FAILURE AND THE POTENTIAL FOR A HAZARDOUS ACCIDENT, ACCORDING TO THE CLASS ACTION LAWSUIT. *TR
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
I OWN A 2007 KIA SORENTO LX WITH 47,760 MILES ON IT CURRENTLY (TODAY'S DATE 09/10/2014). THE FIRST SYMPTOMS HAPPENED A FEW MONTHS AGO WHERE MY CAR WOULD HESITATE UPON ACCELERATION AND/OR I WOULD BE TRAVELING BETWEEN 30-45 MPH AND THE CAR WOULD BEGIN BUCKING/JERKING FOR A FEW SECONDS. THIS WAS VERY INTERMITTENT AND RANDOM. IF I TOOK MY FOOT OFF THE GAS PEDAL, THEN REAPPLIED THE GAS THE CAR WOULD BE FINE. THEN THAT SYMPTOM WENT AWAY AND I GAINED A NEW SYMPTOM. I WAS DRIVING APPROXIMATELY 30 MPH, WHEN ALL OF THE SUDDEN MY ECS OFF LIGHT AND CHECK ENGINE LIGHT CAME ON SIMULTANEOUSLY, AND I INSTANTLY LOST POWER/ACCELERATION. IT APPEARS THAT WHEN THIS HAPPENS THE CAR GOES INTO "LIMP HOME" MODE? IT HAS HAPPENED TWICE TO ME IN THE PAST 3 DAYS. THIS IS VERY DANGEROUS BECAUSE THE LOSS OF POWER/ACCELERATION IS INSTANT, IT HAPPENS WITHOUT WARNING, AND IT DOES NOT MATTER HOW FAST YOU ARE GOING. THIS COULD CAUSE LOSS OF LIFE IF IT HAPPENS ON A HIGHWAY AT A HIGH RATE OF SPEED. ALL OF THESE SYMPTOMS BEGAN TO APPEAR RIGHT AFTER I HAD THE RECALLS DONE ON MY VEHICLE (I.E. BRAKE SWITCH AND ECM UPGRADE). MY CAR WAS FINE BEFORE I HAD THE RECALLS DONE. *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V473000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 119,000.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKES WERE DEPRESSED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE DUE TO NOT KNOWING THAT THE CONTACT WAS APPLYING THE BRAKES. THE CONTACT SUSTAINED INJURIES TO THE BACK AND A POLICE REPORT WAS NOT FILED. AFTER THE CRASH, THE CONTACT RECEIVED NOTIFICATION THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 170,000.
WHEN OPENING DOORS, THE DOME LIGHT NO LONGER WOULD TURN ON. THIS EVENTUALLY CONTINUED UNTIL THE FRONT LIGHTS NO LONGER TURN ON, AND NOW THE REAR HATCH LIGHTS DO NOT TURN ON EITHER. THE LIGHTS WORK WHEN THEY ARE MANUALLY TURNED ON, JUST NOT WHEN THE DOORS OPEN. IT WAS CHECKED BY A REPAIR SHOP AND THEY SAY IT IS NOT A SWITCH ISSUE (AS THE LIGHTS ON THREE OF THE DOORS STILL LIGHT WHEN OPEN). THEY FEEL IT IS AN ELECTRICAL ISSUE AND FOUND HUNDREDS OF POSTS FROM AS FAR BACK AS 2003 SORENTOS WITH THE SAME ISSUES. THE LIGHTS NOT TURNING ON IS A HUGE SAFETY ISSUE FOR MYSELF AND MY FAMILY TRYING TO ENTER A PITCH BLACK VEHICLE AT NIGHT TIME. *TR
WE WERE TRAVELING DOWN I-64 AT 6:45 PM AT 70 MPH WHEN A DOWNPOUR BEGAN SUDDENLY MY HUSBAND EASED OFF OF THE ACCELERATOR AND AS WE ENTERED THE RAIN. WE BEGAN TO HYDROPLANE WE SPUN 180 DEGREES. HE REGAINED CONTROL ONLY TO HYDROPLANE AGAIN. THIS TIME HE DID A 360 AND WENT INTO A DITCH HITTING A EARTHEN EMBANKMENT WITH THE FRONT FENDER SPINNING US AROUND AND PUSHING THE REAR OF THE CAR UP THE EMBANKMENT THIS THEN CAUSED THE CAR TO BEGIN ROLLING WE ROLLED AT LEAST 4 TIMES BEFORE SLIDING AT LEAST 100 YARDS DOWN THE INTERSTATE. NO AIRBAGS DEPLOYED. MY HUSBANDS SEAT BELT HELD. HOWEVER, I WAS IN THE BACK SEAT WITH OUR SON AND MY SEAT BELT AS WELL AS HIS RELEASED THROWING US INTO THE CARGO AREA. WE ALL WERE INJURED AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. WHEN WE NOTIFIED KIA THEY ACTED AS IF THIS WAS NO BIG DEAL. *TR
TLA* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, IT BEGAN TO RAIN HEAVILY AND THE VEHICLE SUDDENLY HYDRO-PLANED. THE CONSUMER REGAINED CONTROL OF THE VEHICLE, BUT IT HYDRO -PLANED AGAIN AND THE VEHICLE HIT AN EMBANKMENT WITH THE FRONT BUMPER SPINNING THE VEHICLE AROUND. THE VEHICLE THEN ROLLED OVER FOUR-SIX TIMES, BEFORE LANDING IN A DITCH. BOTH REAR SEAT BELTS BECAME UNLATCHED INDEPENDENTLY AND THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. THE CONTACT SUSTAINED BRUISES, SCRAPES AND LACERATIONS TO THE SHOULDER AREA. TWO REAR PASSENGERS ALSO SUSTAINED LACERATIONS. ANOTHER PASSENGER SUFFERED FROM A CONCUSSION AND A BRUISED KIDNEY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE CENTER. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 08/27/13*LJ THE CONSUMER STATED THE AIR BAG DID NOT DEPLOY AND THE SEAT BELTS RELEASE
I HAVE REPLACED APPRO. 15 LOW BEAM BULBS AND FUSES IN THE PAST 3 MONTHS. THEY DON'T LAST VERY LONG AND WHEN I CALLED THE DEALER THEY TOLD ME TOBRING IT IN BUT I WOULD HAVE TO PAY ALL COSTS. I HAVE READ MANY COMPLAINTS ON THIS VEHICLE AFTER GOOGLING IT.I WAS DRIVING DOWN A DARK ROAD AT 10:30 P.M. ONE TIME WHEN THIS HAPPENED. THAT COULD HAVE CAUSED A WRECK. *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE AT A STOP, THE DEFROSTER WAS ACTIVATED BUT FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO BOTH A DEALER AND AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATER COIL NEEDED TO BE REPLACED. THE MECHANIC REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL- THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THAT THE BRAKE LIGHTS WOULD REMAIN ILLUMINATED WHEN THE BRAKE PEDAL WAS RELEASED AND THE CRUISE CONTROL WAS SLOW TO DISENGAGE. THE CONTACT WAS TOLD THAT THE VEHICLE WAS REPAIRED AUGUST 19, 2009 UNDER NHTSA CAMPAIGN ID NUMBER: 09V130000 (EXTERIOR LIGHTING) FOR THE STOP LAMP SWITCH. THE DEALER INFORMED THE CONTACT THAT THAT COMPONENT HAD FAILED A SECOND TIME. THE MANUFACTURER WAS CONTACTED AND REFUSED TO PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 62,000. KMJ *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT BOTH REAR EXTERIOR DOOR HANDLES FRACTURED. IN ADDITION, THE FRONT EXTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. WHEN THE FAILURE OCCURRED, THE CONTACT ENTERED THE VEHICLE FROM THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THREE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,469.
THE ESC LIGHT TURNS ON CAR STALLS, STOPS. MECHANIC DIAGNOSIS SHOWS NOTHING WRONG WITH CAR. CAR CONSTANTLY STALLS, OR STARTS TO BEGIN STALLING AND LIGHTS ON AFTER 10 OR MINUTES OF DRIVING. MECHANIC CANT FIND PROBLEM. THIS HAS HAPPEN SINCE I PURCHASE CAR AT DRIVE TIME 10-31-12. MANY PEOPLE HAVE SAME PROBLEM NOT FIXED CLASS ACTION SUIT IS CONSIDERED BUY ALL. PLEASE HELP ASAP. THIS PROBLEM SHOULD BE A RECALL SITUATION. THIS PROBLEM CAN CAUSE A DEATH WHILE DRIVING THE VEHICLE!!!. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHEN TRYING TO OPEN THE DRIVER'S SIDE REAR PASSENGER DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY THREE MONTHS LATER, THE OTHER THREE DOOR HANDLES FAILED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ELECTRONIC STABILITY CONTROL AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED AS THE VEHICLE DECELERATED TREMENDOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V130000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT WAS UNABLE TO SET THE CRUISE CONTROL AND UNABLE TO ACTIVATE THE STABILITY CONTROL. THE REAR BRAKE LIGHTS ALSO WOULD NOT ILLUMINATE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
SUNDAY MORNING, I WAS DRIVING MY VEHICLE AT A SPEED OF LESS THAN 45 MPH. THE "CHECK ENGINE" LIGHT AND "ESC OFF" LIGHT CAME ON SIMULTANEOUSLY. AT THE SAME TIME, MY VEHICLE LOST POWER AND WOULD NOT CHANGE OUT OF 2ND GEAR. I PULLED INTO A NEARBY PARKING LOT, TURNED OFF THE VEHICLE, AND WAITED FOR ONE MINUTE. I RESTARTED THE VEHICLE AND IT CRANKED JUST FINE. I PULLED OUT OF THE PARKING LOT AND WENT NO MORE THAN 30 YARDS WHEN THE LIGHTS CAME BACK ON AND MY VEHICLE LOST POWER COMPLETELY - NO RESPONSE WHEN PRESSING THE GAS PEDAL. I COASTED INTO A LOADING AREA WHERE I WAS FORCED TO CALL AAA TO HAVE MY VEHICLE TOWED TO THE NEAREST CAR REPAIR CENTER. I COMMUNICATED WITH THEM THROUGHOUT THE DAY MONDAY, AND THE END RESULT WAS THIS: MY VEHICLE WAS TAKEN TO THE CHARLOTTE KIA DEALERSHIP AND A TEST WAS DONE TO READ AND DETERMINE THE ERROR. THE DIAGNOSIS WAS A FAULTY "TRANSFER CASE DECODER MOTOR", SOMETHING I HAD NEVER EVEN HEARD OF. THE REPAIR IS GOING TO COST APPROXIMATELY $1,000 BECAUSE OF ASSOCIATED DIAGNOSTIC TESTS AND THE PART ITSELF COSTING $570. ACCORDING TO WHAT I READ ON THE INTERNET, THERE IS A "SERVICE" FOR THIS COMPONENT THAT IS TO BE DONE AROUND 45,000 MILES. MY VEHICLE HAS BEEN TO THE SAME KIA DEALER NUMEROUS TIMES AND THIS COMPONENT HAS NEVER BEEN ADDRESSED. NOT ONCE WAS THE "SERVICE" MENTIONED TO ME BY THE SERVICE TEAM. THIS IS A SERIOUS ISSUE THAT COULD RESULT IN INJURY OR DEATH IF IT OCCURRED ON AN INTERSTATE OR IN AN INTERSECTION. THANKFULLY, I WAS IN A SAFE AREA AND NO ONE WAS AT RISK OF ACCIDENT OR INJURY. THIS PROBLEM IS WIDESPREAD AMONG KIA VEHICLES - THE SERVICE MANAGER AT AAA STATED HE HAS A 2007 KIA SEDAN IN THERE RIGHT NOW WITH THE SAME PROBLEM. I FEEL KIA IS AT FAULT AND NEGLIGENT FOR THIS MALFUNCTION. *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HER VISION BECAME BLURRED AND SHE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS THEN DRIVEN OFF INTO A DITCH AND THE CONTACT CRASHED INTO A CONCRETE BLOCK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUFFERED MAJOR INJURIES TO HER BACK AND SUSTAINED A FRACTURED RIB. THE VEHICLE HAD MAJOR DAMAGES TO THE FRONT END. THE FAILURE AND THE CURRENT MILEAGES WERE 120,000. ..UPDATED 05/23/12 *BF
IN FEBRUARY OF 2012 I TOOK MY 2007 KIA SORENTO INTO THE LOCAL KIA DEALERSHIP BECAUSE MY "ESC OFF" LIGHT KEPT COMING ON WHEN I WOULD MAKE A RIGHT HAND TURN. THE STEERING SOUNDED LIKE IT WAS GROANING AS I WAS IN THESE TURNS. WHEN THEY READ THE CODE IT CAME UP AS "P1739 ENCODE FAULT", WHICH ON MY PAPERWORK STATES CAN SIGNAL A COMMUNICATION ERROR. FURTHER INSPECTION SHOWED THAT THE TRANSFER CASE MOTOR WAS SEIZING UP AND CAUSING THE ISSUE. THE MOTOR WAS REPLACED AT THAT TIME. ON MARCH 11TH AS I WAS DRIVING ON THE HIGHWAY AT 75 MPH, THE LIGHT CAME ON AGAIN AND THE ENGINE SORT OF LOST POWER. I DROVE ON, TRIED TO TURN THE LIGHT OFF TO NO AVAIL. WHEN I WAS ABLE TO EXIT THE INTERSTATE, I SHUT OFF THE ENGINE AND WAITED A FEW MINUTES. I TURNED THE ENGINE BACK ON AND THE LIGHT WENT OFF. THIS HAPPENED AGAIN SIX DAYS LATER, ONCE AGAIN AT HIGHWAY SPEED. BOTH TIMES I HAD CRUISE CONTROL ON. BOTH TIMES THE ENGINE REACTED STRANGELY WHEN THE LIGHT CAME ON. AS BEFORE, WHEN THE CAR WAS TURNED OFF AND THEN BACK ON, THE LIGHT WENT OFF. I TOOK THE VEHICLE INTO THE DEALERSHIP AGAIN ON 3/21/13 AND ONCE AGAIN THE TRANSFER CASE MOTOR WAS THE ISSUE. THIS TIME IT HAD AN INTERNAL OPEN CIRCUIT. TRANSFER CASE MOTOR HAS BEEN REPLACED ONCE AGAIN. PART HAS A 12 MOS OR 12,000 MILE WARRANTY. FIRST INCIDENT HAPPENED AT 52,870 MILES AND SECOND INCIDENT AT 62,173 MILES. THIS PART FAILED AT LESS THAN 10,000 MILES, BUT OVER 12 MONTHS. FROM WHAT I HAVE READ, I AM ONE OF THE LUCKY ONES THAT HAS NOT ENDED UP IN A CRASH. DEFINITELY SCARY WHEN THIS HAPPENS AT 75-80 MPH. *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE PARKED, THE CONTACT OPENED THE REAR DRIVER'S SIDE DOOR AND NOTICED A LOAD CLICKING SOUND UPON CLOSING THE DOOR. THE CONTACT ALSO NOTICED THAT THE DOOR HANDLE HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC REPLACED THE DOOR HANDLE. AFTER THE REPAIR, THE CONTACT NOTICED THE SAME CLICKING SOUND UPON CLOSING THE FRONT DRIVER'S DOOR. THE DOOR HANDLE ALSO FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
TL - THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER AIR BAG OCCUPANCY CLASSIFICATION SYSTEM COULD NOT DETERMINE WHEN THE PASSENGER SEAT WAS OCCUPIED AND WOULD ERRONEOUSLY DEACTIVATE THE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V473000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 65,000. DR
THIS CAR WAS PURCHASE NEW FROM THE DEALERSHIP. IT HAS ALWAYS BEEN SERVICED BY THE DEALERSHIP. AFTER A RECENT OIL CHANGE I HEARD A "WHINE" NOISE IN THE REAREND SO I TOOK IT INTO THE DEALERSHIP. AFTER INSPECTION THEY SAY I NEED A NEW REAR END FOR $2000 AND THAT IT IS NOT COVERED UNDER WARRANTY BECAUSE ON PREVIOUS WORK THEY MENTIONED THAT A CHANGE IN FLUID WAS REQUESTED. IF THIS CHANGE IN FLUID WAS SO IMPORTANT WHY WAS I NOT INFORMED. THIS IS LIKE A DOCTOR SAYING IF YOU DO NOT DO THIS YOU WILL DIE. I ALSO HAVE PURCHASED A SECOND KIA FROM THIS DEALERSHIP AND AM VERY LOYAL. NOW I FEEL THAT BOTH KIA AND THE DEALERSHIP HAVE THROWN ME UNDER THE BUS. WHO CAN ONE TRUST IN TODAY'S WORLD. *TR
AT HIGHWAY SPEEDS, VEHICLE CHECK ENGINE LIGHT COMES ON AND THE POWER FROM ACCELERATOR GREATLY REDUCES. APPEARS TO GO INTO 1ST GEAR, AND VEHICLE ONLY ABLE TO DRIVE AT 5MPH. STOPPED CAR ON SHOULDER, TURNED ENGINE OFF AND PARKED. RESTARTED VEHICLE WITH NO POWER OR TRANSMISSION PROBLEMS; CHECK ENGINE LIGHT REMAINED ON. AFTER 5 MINUTES OF DRIVING, REPEAT IN ACTIVITIES. OCCURRED 5 TIMES WITHIN 20 MILE DRIVE. VERY UNSAFE TO HAVE OCCUR ON HIGHWAY. *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY WITH THE ILLUMINATION OF THE ESC AND THE CHECK ENGINE WARNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND INFORMED HER THAT THE BRAKE SWITCH AND THROTTLE POSITION SENSOR WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 70,436.
DURING ACCELERATION, THE "ESC OFF" LIGHT COMES ON, THE "CHECK ENGINE" LIGHT COMES ON, AND I LOSE POWER SIMULTANEOUSLY. WHEN I TURN THE CAR OFF AND RESTART IT, THE ESC OFF LIGHT DOES NOT COME BACK BUT THE CHECK ENGINE LIGHT STAYS ON. THIS HAPPENED 3 TIMES ON DURING MY HOUR COMMUTE TO WORK. IF I WAS IN A PASSING SITUATION OR WERE IN THE MIDDLE OF CROSSING TRAFFIC, THIS WOULD HAVE BEEN A SERIOUS SAFETY CONCERN. *TR
I JUST PURCHACED A 2007 KIA SORENTO 2 DAYS AGO . I GOT INTO THE CAR EARLY THIS MORNING TO GO TO WORK , IT WAS DARK OUTSIDE WHEN MY HEADLIGHTS CAME ON SO DID ALL OF MY INTERIOR DOME LIGHTS THEY WOULD NOT TURN OFF UNLESS I HAD MY HEADLIGHTS OFF. THIS WAS AN EXTREMELY DANGEROUS DRIVE TO WORK. I ARRIVED VERY UPSET AND WENT ON LINE AND FOUND OUT THAT THIS IS A SERIOUS LIGHT PROBLE THAT MANY OTHER PEOPLE HAVE AND THEY HAVE BEEN TOLD THIS CAN BE FIXED AT THIER EXPENCE. I WANT TO KNOW WHY THERE HASNT BEEN A RECALL FOR THIS. *TT
ESC AND CHECK ENGINE LIGHT COMES ON MY 07 KIA SORENTO AND LOSES POWER. THIS IS A SAFETY CONCERN WHEN DRIVING ON FREEWAY SPEEDS. I EXPERIENCED THIS FOR THE THIRD TIME SINCE OWNING THE VEHICLE. DEALER REPAIRED THE THROTTLE POSITIONER TWO TIMES AND NOW FOR THE THIRD TIME, DEALER WILL CHARGE YOU IF MILEAGE IS +60K. I BELIEVE THIS IS A DEFECT THAT KIA IS TRYING TO BE MUM ABOUT IT. THERE ARE PLENTY OF CONSUMERS ON THE KIA FORUM EXPRESSING DISGUST ABOUT THE PROBLEM AND THE SAFETY IMPLICATIONS THAT CAN HAPPEN. I DEMAND AN INVESTIGATION ON THIS MATTER. *TR
TIRE BLOW OUT NO INJURY. *TR
2007 KIA SORENTO...ESC LIGHT COMES ON, THEREBY DISABLING THE CRUISE CONTROL FUNCTION. CONSEQUENTLY, THE VEHICLE GOES INTO "LIMP" MODE, MEANING YOU DEPRESS THE ACCELERATOR AND YOU HAVE NO POWER. THIS HAS BEEN HAPPENING REPEATEDLY OVER THE LAST YEAR. IT HAS OCCUR AT LOW SPEEDS AND HIGHWAY SPEEDS. RECENTLY, IT OCCURRED WHILE MAKING A LEFT TURN, EXPOSING THE VEHICLE INTO ONCOMING TRAFFIC. LUCKILY, THE OTHER VEHICLES WERE ABLE TO SLOW DOWN AND STOP. EVERY TIME IT HAPPENS, WE HAVE TO STOP THE VEHICLE, PUT IN PARK AND TURN IT OFF. EVEN THEN, IT WILL HAPPEN MULTIPLE TIMES DURING THE SAME TRIP. *TR
TL*THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE WITH HER FOOT ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE IN THE DRIVEWAY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO WOULD INSPECT THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT A REPRESENTATIVE WOULD RETURN HIS CALL. THE FAILURE MILEAGE WAS 60,456.
2007 KIA SORENTO ENGINE BLOWN UP. NO WARNING SIGNS HAD OCCURRED. NO CHECK ENGINE LIGHT CAME ON. WHILE DRIVING THE CAR LOST ALL POWER. UPON AN INSPECTION THE OIL HAD TURNED TO SLUDGE. OIL ONLY HAD APPROX. 900 MILES. NEEDED TO HAVE NEW ENGINE INSTALLED. *TR
TL* THE CONTACT OWNS A 2007 KIA SORRENTO. WHILE DRIVING AT SPEEDS OF 35 MPH, THE VEHICLE ABNORMALLY BEGAN JERKING VIOLENTLY AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT IN THE DEALER'S POSSESSION WHERE THE CONTACT WAS AWAITING FURTHER DIAGNOSTIC TESTING. THE CURRENT AND FAILURE MILEAGES WERE 58,000.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER AIR BAG OCCUPANCY CLASSIFICATION SYSTEM COULD NOT DETERMINE WHEN THE PASSENGER SEAT WAS OCCUPIED AND WOULD ERRONEOUSLY DEACTIVATE THE AIR BAG. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V473000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) BUT WAS ADVISED BY AN AUTHORIZED DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED TO THE CONTACT THAT THE VEHICLE WAS NOT RECALLED. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 55,736 AND THE FAILURE MILEAGE WAS 39,325.
I AM AN OWNER OF A 07 KIA SORENTO EX. A FEW MONTHS AGO I NOTICED THE "ESC OFF" LIGHT WOULD ILLUMINATE AT RANDOM INSTANCES AND WOULD NOT TURN OFF UNTIL THE VEHICLE'S ENGINE WAS TURNED OFF AND THEN RESTARTED AGAIN. THIS ISSUE IS OF CONCERN TO MYSELF AS WELL AS OTHER KIA OWNERS I HAVE COME ACROSS. REASON BEING, WHEN THE "ESC OFF" LIGHT ENGAGES AND STAYS ON, THE VEHICLE LOSES POWER WHILE DRIVING. I HAVE HAD TWO SEPARATE OCCASIONS WHERE THIS HAS HAPPENED ON THE FREEWAY. WHILE CHANGING LANES AND TRYING TO ACCELERATE, I WAS STUCK AT A SPEED OF 50MPH WITH TRAFFIC BEHIND ME AT 65MPH OR FASTER. ASSUMING THAT I WAS GOING TO ACCELERATE THE VEHICLES BEHIND ME HAD TO SLAM ON THEIR BRAKES INSTEAD. WHEN I TOOK MY KIA TO THE DEALER TO DIAGNOSE THE PROBLEM I WAS INFORMED THAT I AM NOT THE FIRST CUSTOMER EXPERIENCING THIS PROBLEM AND THAT THERE IS A SERVICE BULLETIN POSTED REGARDING THE "ESC OFF" LIGHT ILLUMINATING AND VEHICLE THROTTLE LOSS. THE DIAGNOSTIC CHECK READ, THAT THERE IS A TRANSFER CASE DECODER MOTOR FAULT. I WAS TOLD KIA WAS OFFERING TO COVER THE REPAIRS UNDER 60000MI WARRANTY BUT THAT I CAME IN AT 62000 AND DID NOT COMPLY WITH RECOMMENDED TRANSFER CASE SERVICES LISTED IN THE MANUAL, THEY WOULD NOT COVER UNDER ANY WARRANTY. KIA BELIEVES THAT MY LACK OF TRANSFER CASE SERVICE TO MY VEHICLE IS THE REASON FOR THIS PROBLEM. I CAN'T HELP BUT TO THINK, THAT BASED ON HOW MANY KIA SORENTO CONSUMERS ARE HAVING THIS SAME PROBLEM THERE MAY BE A DEFECT IN KIA'S "ESC" SYSTEM. IN MY EXPERIENCE WITH THIS ISSUE I CAN SAY THAT I BELIEVE THIS TO BE A SERIOUS SAFETY HAZARD WHILE DRIVING. *TR
WHEN I PRESS ON THE ACCELERATOR TO INCREASE MY SPEED (LIKE WHEN MERGING, FOR INSTANCE), THE CAR REACTS AS IF I PUT IT IN NEUTRAL. IT STOPS ALL FORWARD MOTION FOR AT LEAST A SECOND. SOMETIMES AS LONG AS FIVE SECONDS. THIS HAS ALMOST RESULTED IN BEING HIT FROM BEHIND OR THE SIDE SEVERAL TIMES. I HAVE HAD IT INTO THE DEALERSHIP SEVERAL TIMES, AND HAVE TAKEN THEIR MECHANICS FOR DEMONSTRATION RIDES SEVERAL TIMES. I'VE EVEN CONTACTED THEIR HOME OFFICE. EACH TIME THE ANSWER IS THE SAME, "WE CAN'T FIND ANYTHING WRONG. IT MUST BE YOU." I FULLY EXPECT TO BE INVOLVED IN A COLLISION IN THE FUTURE CAUSED BY THIS DANGEROUS DEFECT. I CAN'T AFFORD TO BUY A NEW CAR, SO I'M STUCK WITH IT. I HOPE YOU CAN HELP. *TR
MY 2007 KIA SORENTO WAS INVOLVED IN TWO ACCIDENTS IN 2009-10. BOTH WERE AS A RESULT OF A FAULTY 4-WHEEL DRIVE MECHANISM. WHEN WE PURCHASED THE CAR IN 2007, WE REPORTED TO THE DEALERSHIP THAT WHEN THE CAR WAS IN 4-WHEEL DRIVE AND STOPPED TO TURN, IT MADE A JERKING MOVEMENT THAT WAS DANGEROUS. WE WERE TOLD IT OPERATED AS DESIGNED. ON FEBRUARY 21, 2010, I WAS TURNING INTO MY GARAGE IN CENTRAL OREGON ON ICE, THE CAR WAS IN 4-WHEEL DRIVE AND IT MADE A SERIES OF LURCHING MOVEMENTS WHICH CAUSED THE CAR TO SLIDE INTO THE GARAGE WALL. I STILL HAVE THE DENT IN THE PASSENGER DOOR FROM THAT INCIDENT. ON OCTOBER 27, 2009 ON MY WAY TO WORK, I NOTICED THE TEMPERATURE WAS 31 DEGREES, AND PUT MY ("ON THE FLY" 4-WHEEL DRIVE) CAR INTO 4-WHEEL DRIVE. I IMMEDIATELY WENT INTO A 360 SPIN ON A HIGHWAY. I WAS DRIVING APPROXIMATELY 40 MILES AN HOUR. ALL FOUR TIRES WERE FLAT WHEN I LANDED IN THE DIRT ON THE SIDE OF THE ROAD. THE DEALERSHIP TOLD ME THIS CAR ISN'T AN "ON THE FLY" 4-WHEEL DRIVE EVEN THOUGH THE MANUAL SAYS IT IS. I REPORTED BOTH OF THESE ACCIDENTS TO KIA SAFETY HEADQUARTERS. THEY TELL ME THE CAR OPERATES AS DESIGNED, AND THEREFORE ARE NOT CONCERNED. I AM VERY CONCERNED THAT SOMEONE WILL DIE IN ONE OF THESE 2007 KIA'S WHEN USING 4-WHEEL DRIVE. I KNOW THAT KIA REDESIGNED THE SORENTO IN 2008 TO BE ALL WHEEL, AND IT DOESN'T HAVE THIS DESIGN DEFECT . HOWEVER, WHAT ABOUT ALL OF US WHO DRIVE IN COLD, ICY WEATHER MANY DAYS OF THE YEAR AND NEED OUR 4-WHEEL DRIVE? DO WE JUST HOPE THE JERKING MOTION WHEN WE ARE STOPPED AND TURNING WILL NOT CAUSE US TO SLIDE INTO SOMETHING? DO WE STOP EVERY TIME WE NEED TO PUT OUR "ON THE FLY" FOUR WHEEL DRIVE IN PLAY? KIA NEEDS TO FIX OUR CARS SO THEY ARE SAFE FOR THE ENTIRE 100,000 MILE WARRANTY PERIOD! *KB
HAD A RECALL ON KIA SORENTO- 2007. A YEAR LATER THEY CALL ME ON IT. I TOLD THEM ABOUT RECALLS WHEN I FIRST RECEIVED THE VEHICLE. THEY WANT ME TO PAY FOR IT FIRST. THEN THEY FIXED IT A YEAR LATER AND NOW ONE OF THE RECALLS IS ACTING UP AGAIN. NOW IT IS SOMETHING WITH THE ITU CONTROL ???? SO AFTER THEY DEFAULT ON OUR CONTRACT ABOUT MY PERSONAL INFO THEY HAD EXTRA FINANCE CHARGE BECAUSE I WAS SICK AND HAD A WARRANTY. THEY REFUSED ON THAT TOO! SO THEY REPO MY CAR AFTER I TOLD THEM TO COME AND GET IT. TOTAL OF 4 RECALLS ON A CAR I BOUGHT TWO YEARS AGO. *TR
THE PASSENGER SIDE AIRBAG SENSOR IN MY 2007 KIA SORENTO HAS FAILED INTERMITTENTLY EVER SINCE I PURCHASED THE VEHICLE IN 2009. IT FAILS AT LEAST 50% OF THE TIME WHEN A PASSENGER IS IN THE SEAT (SOMETIMES >200 LBS.) UPON COMPLAINING TO THE DEALER, THEY CONTINUED TO INSIST THAT THE PASSENGER WAS NOT SITTING PROPERLY IN THE SEAT. THIS IS RIDICULOUS. I KNOW OF NO OTHER CARS WHERE THAT IS AN ISSUE. THE DEALER SAYS TO GET OUT AND BACK IN AGAIN, BUT THAT IS NOT GOING TO HAPPEN WHEN YOU ARE ON A BUSY HIGHWAY GOING 65 MPH AND REALIZE THE AIRBAG IS NOT ON. SO, THEN THEY SAY TO LIFT YOUR BUTT UP FOR 10 SECONDS AND THEN SIT BACK DOWN. IT SOMETIMES WORKS, BUT TAKES A FEW TRIES. AND, DO YOU KNOW HOW EMBARRASSING THAT IS TO ASK A GUEST (PARTICULARLY IF A BUSINESS GUEST) TO DO THAT? AGAIN, IT IS JUST SO RIDICULOUS THAT I FEAR OWNERS WILL IGNORE IT THUS PUTTING THEIR PASSENGERS AT RISK. SO, I WAS THRILLED TO SEE THAT THERE WAS FINALLY A RECALL OF THE 2007 SORENTO PASSENGER AIRBAG SENSOR IN THE FALL OF 2011. FINALLY, THEY ADMIT THERE IS A PROBLEM. HOWEVER, THEN THE DEALER SAYS THAT MY VIN IS NOT COVERED BY THE RECALL. REALLY??? THIS RECALL NEEDS TO BE EXPANDED. I AM TAKING MY CAR BACK AGAIN NEXT WEEK AND IF IT IS NOT REPLACED BY KIA, I WILL BE CALLING THE KIA HEADQUARTERS LEGAL DEPARTMENT TO COMPLAIN. IF YOU CAN HELP GET THIS RECALL EXPANDED SO THAT I AND OTHERS DO NOT HAVE TO GO THROUGH THIS, I WOULD GREATLY APPRECIATE IT. *TR
VEHICLE IGNITED FROM REAR LEFT TAIL LIGHT. IT WAS NOT RUNNING NOR WERE THE KEYS IN THE IGNITION. UPON CONTACTING KIA, THEY ASKED FOR PHOTOS OF THE DAMAGED VEHICLE TO SUBMIT TO ENGINEERS. THE ENGINEERS SAID THAT THE FIRE DIDN'T HAVE ANYTHING TO DO WITH A BRAKE LIGHT SWITCH RECALL AND OFFERED NO OTHER EXPLANATION TO WHAT STARTED THE FIRE. THE VEHICLE WAS JUST SITTING IN THE DRIVEWAY. *TR
THIS IS THE SECOND TIME IN ABOUT TWO YEARS I HAVE HAD WARPED ROTORS ON THE FRONT BRAKES ON MY KIA. THIS PROBLEM HAVE COULD BE DANGEROUS FOR THE INEXPERIENCED DRIVER AND OR DEADLY FOR THE INATTENTIVE DRIVER. WHEN APPLYING BRAKES THE FRONT WHEELS WOBBLE AT SPEEDS ABOVE 45 WHEN APPLY BRAKES.
Data synced from NHTSA on May 4, 2026