2013 Kia Sorento Complaint Log

MY DAUGHTER WAS DRIVING ON THE INTERSTATE GOING 65 MPH WHEN SHE HEARD A HELICOPTER LIKE NOISE AND THE MOTOR SHUT OFF. SHE WAS IN HEAVY TRAFFIC AND JUST MANAGED TO CROSS 2 LANES OF TRAFFIC AND GET OFF THE ROAD. CAR DOES NOT EVEN CRANK OVER. MECHANIC SAYS MOTOR IS SEIZED UP.

I WAS DRIVING ON THE INTERSTATE AND AT 70 MPH I HAD SUDDEN POWER FAILURE AND THE THE ENGINE COMPLETELY DIED. AFTER ABOUT 30 MINUTES IT STARTED UP JUST LONG ENOUGH TO GO A HALF A MILE AND IT DID THE SAME THING. 10 HRS LATER IT STARTED UP AGAIN AND WE WERE ABLE TO HAVE A DIAGNOSTIC READING DONE WHICH SHOWED NOTHING. THE BATTERY AND ALTERNATOR WERE TESTED AND ARE BOTH WORKING COMPLETELY FINE. LATER ON IT RAN FINE FOR ABOUT AN HOUR AND THEN SUDDENLY DID THE SAME THING AGAIN.

MY KIA SORENTO 2013 HEADLIGHTS KEEP SIMULTANEOUSLY GOING OUT. I KEEP HAVING TO REPLACE THE BULBS AND THE PLASTIC IS ALWAYS MELTED. PER MY RESEARCH, THERE IS NO RECALL OR NO REAL WAY TO FIX IT. I WAS TOLD I NEED TO REPLACE THE ASSEMBLY, WHICH ISN'T THE PROBLEM BECAUSE IT IS THE WIRING AND I'VE EVEN READ THAT PEOPLE KEEP HAVING TO REPLACE THE ASSEMBLY. I CANNOT AFFORD THAT AND I'M UNHAPPY ABOUT IT.

HEAD LIGHT KEEP BURNING.. THE PASSENGER ONE.. LADY 3 MONTHS I HAVE CHANGED THREE TIMES THE HEAD LIGHT

AIRBAG WARNING LIGHT IS ON & THEY MAY NOT DEPLOY ACCORDING TO THE MANUFACTURER. I FIND MANY KIA MODELS/OWNERS REPORT THIS SAME PROBLEM. SHOULD BE COVERED W/A RECALL!, REFUND, ETC. OWNERS ARE NOT AT FAULT & AGE OR "NORMAL WEAR & TEAR" OF THE VEHICLE IS NOT TO BLAME! NHTSA SHOULD HAVE REQUIRED THE KIA/HYUNDAI CORP. TO ORDER A RECALL OR NOTIFY OWNERS THEY'D FIX THIS IF IT HAPPENED. REPAIR IS BETWEEN $800-$2100+!

MY CHILD WHO IS CURRENTLY 13, HAS MANAGED TO PULL THE REAR PASSENGER HANDLE OFF THE VEHICLE TWICE IN THE 6 YEARS WE HAVE OWNED IT REQUIRING REPLACEMENT BOTH TIMES AS THE PIECE HOLDING THE HANDLE IN IS PLASTIC AND HAS SHATTERED. THE FIRST TIME HE WAS ONLY 7. IT IS UNACCEPTABLE FOR A DOOR HANDLE TO BE ABLE TO BE DESTROYED BY A CHILD MULTIPLE TIMES. ALSO, THE HANDLE WHICH ALLOWS THE SECOND ROW SEAT TO FOLD FORWARD FOR PASSENGERS TO GAIN ACCESS TO THE THIRD ROW DOES NOT WORK. WE HAVE ASKED FOR THIS TO BE FIXED AT THE DEALERSHIP MULTIPLE TIMES BUT THEY HAVE BEEN UNABLE TO GET IT TO WORK PROPERLY EITHER. OBVIOUSLY BOTH OF THESE PROBLEMS OCCUR WHEN THE VEHICLE IS STATIONARY.

INVOLVED IN A CAR ACCIDENT WHILE TRAVELING ON HIGHWAY.SOMEONE HIT ME VERY HARD LOST CONTROL OF THEIR VEHICLE. AIRBAGS DID NOT DEPLOY AT ALL.

Rapid Delamination and paint peeling.

WHILE DRIVING ON THE INTERSTATE WITH MY FAMILY OF FOUR, THE ENGINE SEIZED WITHOUT WARNING. WE WERE TAKING THE OFF RAMP FROM ONE INTERSTATE TO MERGE ONTO ANOTHER WITH NO POWER. LUCKILY WE WERE IN THE LANE CLOSEST TO THE SHOULDER AND NOT ALREADY IN THE FAR LEFT FAST LANE WITH LITTLE TO NO ROOM TO SAFELY GET OUT OF TRAFFIC. MECHANIC NOTED THAT THERE WAS ADEQUATE CLEAN OIL. WILL COST $7,000 TO REPLACE ENGINE. THOUGH KIA HAS A RECALL FOR OTHER ENGINES, THIS ONE IS NOT (YET) PART OF THEIR RECALL.

THE ENGINE SEIZED WHILE I WAS DRIVING ON THE INTERSTATE. THE ENGINE DID HAVE A MINOR OIL LEAK SINCE THE TIME OF PURCHASE FROM THE DEALERSHIP, IT WAS MONITORED AND REPLINISHED REQULARLY AND HAD BEEN DONE THE SAME DAY THE ENGINE SEIZED.

I HAVE TAKEN MY 2013 KIA SORENTO TO MY LOCAL DEALERSHIP AFTER THE LATEST ENGINE RECALL. THEY UPGRADED SOFTWARE BUT GAVE NO FURTHER EXPLANATION. EVERYTIME I GET MY OIL CHANGE ITS ALMOST EMPTY. THE PAST 2 OIL CHANGES THERE HAS BEEN ALMOST NO OIL. YESTERDAY, I WAS DRIVING, ON THE HIGHWAY AND CHECK ENGINE, OIL, BATTERY, LIGHT CAME ON FLASHING AND THE CAR STALLED IN THE MIDDLE LANE OF THE HIGHWAY. I WAS ABLE TO PULL OVER AND CALL A TOW TRUCK. I TURNED THE VEHICLE OFF AND 15 MIN LATER WHILE WAITING FOR TOW TRUCK I TRIED TO TURN IT ON AND IT CAME ONE. I CANCELED THE TOW AND I AM AT THE DEALERSHIP TODAY . MY CAR IS NOT LEAKING OIL ANYWHERE AND I KNOW THERE HAS BEEN A ENGINE RECALL ON MY MAKE, MODEL AND YEAR. I AM AFRAID OF THE COST OF THE REPAIR AND THE SAFETY OF A VEHICLE THAT STOPS IN THE MIDDLE OF THE HIGHWAY.

THE REAR TAILLIGHTS KEEP GOING OUT AND MAKING THE LICENSE PLATE LIGHT GO OUT TOO SO IT MAKING THE REAR OF THE CAR UNVIABLE WHEN DRIVING AT NIGHT IT'S A BIG SAFETY ISSUE CAN REPLACE THE BULBS AND THEN THEY GO OUT AGAIN

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMALLY LOUD POPPING SOUND AND NOTICED THAT THE SUN ROOF HAD EXPLODED. THE CONTACT STATED THAT THE SUN ROOF WAS NOT IMPACTED BY A FOREIGN OBJECT OR DEBRIS. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO SAFELITE AUTO GLASS WHERE THE FRACTURED SUN ROOF WAS REMOVED AND PLASTIC WAS TAPED TO THE ROOF OF THE VEHICLE. SANDS KIA (13474 N AUTOSHOW AVE, SURPRISE, AZ 85388, (623) 474-3344) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TO KEARNY MESA KIA (7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 365-8763) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *LN

THE BACK DOOR ON PASSENGER SIDE HANDLE FELL OFF, TAKING TO KIA TOMORROW BUT GETTING SENSE THERE CLAIMING NO ISSUE

LIGHTING HAS WENT OUT MULTIPLE TIMES, BOTH HEADLIGHTS AND NOW TURN SIGNALS. WHEN HEADLIGHT GO OUT, IT OFTEN MELTS THE LIGHT BULB SOCKET AND BURNS WIRES. WHEN THE TURN SIGNAL WENT OUT, THE BULB BURNING OUT CAUSED THE COMPUTER TO SHORT OUT, BY DESIGN ACCORDING TO THE SERVICE TECHNICIAN. LIGHTS RANDOMLY GO OUT WITHOUT WARNING, OFTEN FLICKERING, ESPECIALLY WHEN HITTING BUMPS.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE CONTACT RECEIVED ASSISTANCE WITH PUSHING THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE SEIZED AND NEEDED TO BE COMPLETELY REPLACED. THE CONTACT CALLED THE MANUFACTURER AND RECEIVED A CASE NUMBER. THE CONTACT SCHEDULED TO HAVE THE VEHICLE TOWED TO CAROLINA KIA OF HIGH POINT (2445 N MAIN ST, HIGH POINT, NC 27262, (866) 824-7081). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

AFTER DRIVING TO AN APPOINTMENT AND PARKING, I ATTEMPTED TO OPEN MY DRIVER'S SIDE PASSENGER DOOR TO GET MY SERVICE DOG OUT WHEN THE DOOR HANDLE COVER POPPED OFF AND HANDLE CAME OFF IN MY HAND. UPON INSPECTION, I NOTICED THERE WAS NO DAMAGE TO THE HANDLE ITSELF, BUT THE DOOR HANDLE COVER HAD SNAPPED WHERE THE SCREW FROM THE DOOR IS MEANT TO SECURE THE PIECE TO THE DOOR. WHEN I WENT TO KIA, THEY EXPLAINED KIA HAD ACKNOWLEDGED A PROBLEM WITH THESE PARTICULAR HANDLES BREAKING, AND THE FIX WAS A NEW DOOR HANDLE ASSEMBLY; HOWEVER, EVEN THOUGH MANY PEOPLE HAVE HAD THIS PROBLEM, KIA HAS NOT ISSUED A RECALL OR OFFERED AN EXTENDED WARRANTY TO THOSE INDIVIDUALS AND REQUIRE THOSE AFFECTED TO REPLACE THEM AT THE OWNERS EXPENSE, WHICH IS OVER $150 WITHOUT LABOR COST INCLUDED. THIS ISSUE IS A SAFETY HAZARD (WITHOUT THE HANDLE, YOU CAN'T OPEN THE DOOR FROM THE OUTSIDE) AND MANY KIA OWNERS HAVE COMPLAINED ABOUT THIS VERY ISSUE VIA ONLINE FORUMS, AND YET KIA STILL REFUSES TO OFFER A RECALL OR WARRANTY EXTENSION! THE FACT THEY DON'T OFFER A REPLACEMENT HANDLE COVER, BECAUSE IT WOULD CONTINUE TO POSE THIS PROBLEM, AND STATE THE FIX BEING A NEW COMPLETE DOOR ASSEMBLY SHOULD MERIT THEIR EXTENDING A WARRANTY FIX OR RECALL.

I HAVE TAKEN MY 2013 KIA SORENTO TO MY LOCAL DEALERSHIP AFTER THE LATEST ENGINE RECALL. THEY REPLACED THE DIPSTICK,.NO EXPLANATION WHY BUT THE LEVEL LINES ARE DIFFERENT. RECENTLY TOOK IT BACK TO THE DEALERSHIP FOR A GRINDING, VIBRATION NOISE IN THE FRONT END, NO ISSUE REPORTED. THE PAST 2 OIL CHANGES WHICH I DO EVERY 3K.MILES THERE HAS BEEN NO OIL. YESTERDAY, I WAS DRIVING, STILL HAD ABOUT 1K MILES LEFT BEFORE THE 3K MILE OIL CHANGE AND MY OIL LIGHT STARTED FLASHING. IMMEDIATELY TOOK IT TO MY MECHANIC WHO AGAIN SAID THERE WAS NO OIL. MY CAR IS NOT LEAKING OIL ANYWHERE.

I ALREADY FILED A CLAIM THE OTHER DAY, BUT NOW MY 2013 SORENTO HAS GOTTEN EVEN WORSE! MY CAR STALLED ON THE HIGHWAY GOING AROUND 65-70 MPH, AND POWER STEERING AND ACCELERATION COMPLETELY CEASED. AFTER GETTING HOME AND CALLING TO REPORT THIS, I TOOK IT FOR A TEST DRIVE, AND MY ENGINE HAS A VERY LOUD KNOCKING SOUND COMING FROM IT, AND IT DRIVES EXTREMELY ROUGH. I NEVER HAD ANY WARNING SIGNS PRIOR TO THIS, AND NOW MY CHECK ENGINE LIGHT HAS BEEN BLINKING. I HAVE ALWAYS KEPT UP WITH THE MAINTENANCE AND OIL CHANGES ON MY VEHICLE, AND NOW IT IS THROWING A "P1326" CODE. IT STALLED TWICE PRIOR TO THIS WHILE DRIVING. I DON'T UNDERSTAND HOW MY ENGINE WASN'T RECALLED PRIOR TO THIS WHEN THERE WAS AN ENGINE RECALL ON MY EXACT YEAR AND MODEL FOR ROD BEARING WEAR! THIS IS MY ONLY FORM OF TRANSPORTATION, AND KIA IS AWARE OF THESE PROBLEMS BUT JUST KEEPS THROWING BANDAIDS ON THE ACTUAL PROBLEM! WHEN IS THIS GOING TO END? ENGINES ARE CATCHING ON FIRE, PEOPLE (INCLUDING MYSELF) ARE STALLING AT HIGH SPEEDS ON THE ROAD DUE TO THEIR FAULTY CRAFTSMANSHIP! I WANT ANSWERS!! HOW MANY PEOPLE WILL HAVE TO DIE BEFORE THEY DO SOMETHING ABOUT THIS? I EITHER WANT A RECALL ON MY ENGINE, OR I WANT A WARRANTY TO COVER THE PROBLEM THEY ARE ALREADY AWARE OF! I REFUSE TO PUT MINE OR MY DAUGHTER'S LIFE IN JEOPARDY BECAUSE KIA DOES NOT WANT TO OWN UP TO THEIR PROBLEM! THERE ARE THOUSANDS OF COMPLAINTS, WHEN WILL THIS END?! I'M STILL PAYING ON A CAR I CAN'T EVEN DRIVE DUE TO MANUFACTURER ERROR!! THIS IS RIDICULOUS! I WILL NEVER OWN ANOTHER KIA DUE TO THEIR SAFETY VIOLATIONS, AND I CAN'T WAIT UNTIL I CAN GET RID OF THIS CAR AND NOT HAVE TO WORRY ABOUT OUR SAFETY ANY LONGER. I WANT SOMETHING DONE NOW! I WILL NOT STOP UNTIL SOMETHING IS DONE ABOUT THIS.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST POWER, INCLUDING POWER STEERING, BRAKING, AND ACCELERATION. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD TO A STOP. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

I NOTICED MY REAR SEATBELT HAD A SEVERE TEAR. I TOOK THE VEHICLE TO A CERTIFIED LIA DEALERSHIP TO HAVE THE DAMAGE ASSESSED. THE TECHNICIAN EXPLAINED THAT DUE TO SEATBELTS BEING EXTREMELY DURABLE, THIS WAS THE CAUSE OF A DEFECTIVE SEATBELT RETRACTOR. ONCE THE SEATBELT TORE, THE AIRBAG LIGHT CAME ON AND LOCKED THE SEATBELT IN PLACE. THE SEATBELT IS UNABLE TO BE USED. ANY PASSENGER WOULD BE INJURED OR POTENTIALLY FACE DEATH. *TR

DRIVING TO WORK THIS MORNING AND MY 2013 KIA SORENTO STALLED. PULLED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. ENGINE BEGAN A CLANKING NOISE. HAD VEHICLE TOWED TO MY MECHANIC AND THEY HAVEN'T REPORTED BACK YET. RECALL NOTICE WAS NEVER SENT TO ME. NHTSA RECALL NUMBER: 7V224 RECALL DATE: MARCH 31, 2017 MANUFACTURER RECALL NUMBER: SC147

I WAS DRIVING MY 2013 KIA SORENTO YESTERDAY ON THE HIGHWAY GOING ABOUT 50-55 MPH WHEN ALL OF A SUDDEN IT STALLED AND THE ENGINE STOPPED. I PULLED OVER IMMEDIATELY AND NOTICED IT WAS EXTREMELY HOT AND OUT OF OIL. I STILL HAD 1,000 MILES TO GO ACCORDING TO THE OIL CHANGE STICKER FROM THE MECHANIC. NO OIL WARNING LIGHT EVER CAME ON TO INDICATE LOW FUEL. THERE ARE ALSO NO SIGNS OF OIL LEAKING IN OR AROUND THE VEHICLE. IT WAS ACTUALLY DRIVING GREAT THE DAY BEFORE WHEN I DROVE 50+ MILES ON MOSTLY HIGHWAY. I HAD MY 2013 KIA SORENTO TOWED TO A LOCAL MECHANIC AND JUST INFORMED ME THE ENGINE WILL NEED TO BE REPLACED. I DID SOME RESEARCH BECAUSE I'M CONFUSED TO WHAT HAPPENED HERE AND FOUND THAT I'M NOT ALONE. MANY OTHER KIA & HYUNDAI OWNERS HAVE EXPERIENCED THIS SAME ISSUE. "THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) REPORTEDLY STATES THAT MORE THAN 6 MILLION HYUNDAI AND KIA VEHICLES HAVE BEEN AFFECTED BY THE ENGINE DEFECT SINCE 2015". WHAT ARE MY OPTIONS? I AM CURRENTLY LOOKING AT AN ESTIMATE OF $6220.00 TO INSTALL A NEW ENGINE. I NEED HELP. WHAT ARE MY OPTIONS?

DRIVING ON THE HIGHWAY AND THEN LOST POWER AND THE ENGINE LIGHT CAME ON, EXITED THE HIGHWAY, WENT INTO A PARKING LOT AND THEN TURNED CAR OFF. STARTED CAR AGAIN AND DROVE SEVERAL BLOCKS AND CAR STARTING KNOCKING AND THEN SHUT OFF. CAR WOULD NOT START AGAIN.

MIDDLE ROW PASSENGER SIDE SEAT BELT WILL LOCKED INSIDE THE SEAT BELT RETRACTOR CAUSING THE SEAT BELT TO BECOME EXTREMELY FRAYED AND UNSAFE FOR USE.

HAVE NOT HAD ANY PROBLEMS OTHER THEN HAVING TO PUT 2 QUARTS OF OIL IN THE MOTOR EVERY OTHER DAY AND IT STALLING TO THE POINT OF ALMOST CUTTING OFF WHEN I START TO TAKE OFF. I GOT UP PUT OIL IN THE CAR STARTED MY DAY AS USUAL, RAN ERRANDS AND THE PARKED THE CAR AS USUAL. WENT TO GET IN IT THE NEXT DAY AND THE ENGINE LIGHT WAS ON. STARTED TO DRIVE IT AND IT MADE THE SOUND AS IF IT WAS MISFIRING. LATER THAT DAY HAD MY MECHANIC LOOK AT IT AND HE SAID WHAT I THOUGHT IT WAS PLUGS. SO I CHANGED THE PLUGS AND COIL PACKS AND IT DID NOT CHANGE A THING. STILL HAD THAT NOISE AND WHEN YOU ARE GOING DOWN THE ROAD IT WILL START SHAKING AND HAVE TO GEAR DOWN. CALLED KIA CUSTOMER SERVICE THEY SAID IT WAS PART OF THE 147 RECALL EVEN THOUGH IT SHOWED THAT IT HAD BEEN FIXED IN 2018. I EXPLAINED THAT IT SHOOK WHEN DRIVEN THAT PLUGS AND COIL PACKS HAVE BEEN CHANGED, HAD TO FILL UP ON OIL INSTEAD OF GAS AND THAT THE OIL HAD GAS IN IT. TOLD ME IT WOULD COST ME 230 OUT OF POCKET TO HAVE IT TOWED. NEXT DAY TOOK IT TOO KIA DEALERSHIP WHO SAID I WOULD HAVE TO WAIT UNTIL THE MOTOR LOCKED UP BEFORE THEY COULD DO ANYTHING. FINALLY GOT THEM TO LOOK AT IT AND THEY SAID THE MOTOR WAS BAD. IT WAS NOT SAFE TO DRIVE IT ANYMORE BECAUSE IT COULD CAUGHT FIRE OR CAUSE AN ACCIDENT. BUT YET NOT PART OF THE RECALL SAID I WOULD HAVE TO PAY FOR ALL THE REPAIRS OUT OF POCKET. NOT ONLY DID KIA CUSTOMER SERVICE AND NHTSA BOTH SAID IT WAS PART OF THE 147 RECALL. I AM WITH OUT A VEHICLE AND STILL HAVE TO PAY FOR ONE THAT I CAN'T EVEN DRIVE OR GET FIXED.

THE VEHICLE WAS COASTING DOWN AN EXIT RAMP OF A BRIDGE WHEN THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART. IT ACTED AS IF THE BATTERY DIDN'T HAVE ENOUGH POWER TO TURN THE ENGINE OVER. THE VEHICLE WAS TOWED HOME. BATTERY TESTED GOOD. COOLANT AND OIL WERE FULL. BELT WAS REMOVED. ALL PULLEYS TURNED FREELY. SPARK PLUGS REMOVED TO ALLEVIATE COMPRESSION. ATTEMPTED TO TURN ENGINE OVER BY CRANK BOLT. TOOK OVER 150 LB. FT. TO TURN ENGINE. REMOVED OIL PAN AND FOUND BEARING MATERIAL IN BOTTOM OF OIL PAN.

IT STARTED MAKING A KNOCKING AND LOUD TAPPING NOISE WHEN I WAS DRIVING DOWN A CITY STREED. IT KEPT GETTING LOUDER AND WORSE WHEN I TRIED TO ACCELERATE.

THE RIGHT SIDE PASSENGER HEADLAMP CONTINUES TO BURN OUT FREQUENTLY AND THE COMPONENTS LOOK MELTED. IN SEARCHING THIS SITUATION ONLINE, THERE ARE A LOT OF REPORTS OF THE SAME THING HAPPENING ALTHOUGH KIA DOESN'T ACCEPT RESPONSIBILITY. I AM CURRENTLY DRIVING WITH ONLY 1 HEADLIGHT, WHICH ISN'T SAFE.

MY VEHICLE STARTS HESITATING THAN SHAKES AND STALLS . I WAIT AND START IT UP . IT HAS DONE THIS AND I SEE RECALLS FOR KIA AND STALLING ISSUES. I AM AFRAID I'M GONNA GET INTO AN ACCIDENT

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE RPMS DROPPED TO ZERO. IN ADDITION ON ANOTHER OCCASION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (NEMET KIA LOCATED AT 153-03 HILLSIDE AVENUE, JAMAICA, NY 11432) FOR A DIAGNOSIS WHICH WAS INCONCLUSIVE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

THE MOTOR FAILED WHILE ON THE ROAD TRAVELING AT ABOUT 45 MILES PER HOUR UNDER NORMAL LOAD, CAUSING THE DRIVER TO HAVE TO IMMEDIATE PULL TO THE SIDE OF THE ROAD. KIA DIAGNOSED THE ISSUE AS AN INTERNAL FAILURE, HOWEVER THEY DENY THAT THIS IS A SYSTEMIC PROBLEM WITH THIS PARTICULAR MOTOR AND WERE UNWILLING TO FIX IT AS IT IS NOT UNDER RECALL. I AM WRITING THE NHTSA TO MAKE YOU AWARE OF THIS ISSUE FOR YOUR RECORDS AS I HAVE SEEN THERE TO BE A NUMBER OF SIMILAR ISSUES RELATED TO KIA SORENTO MOTORS.

TWO LEAKING RADIATORS REPLACED IN TWO YEARS, ANTIFREEZE LEAKING IN THE DRIVEWAY; TWO BATTERIES REPLACED IN TWO YEARS.VEHICLE WAS PARKED IN DRIVEWAY IN ALL INSTANCES. WORKING ON GETTING PROOF FOR LAST YEAR.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO NISSAN KIA OF MIDDLETOWN (4961 NY-17M, NEW HAMPTON, NY 10958) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE MECHANIC NOTICED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

ELECTRICAL FAILURE OF PASSANGER SIDE DASH AIRBAG. FROM DEALERSHIP INSPECTION: 'AIRBAG LIGHT ILLUMINATED. SCANNED CODES RETURNED CODE B1764 OCS MAT DEFECT, PERFORMED TEST ON BODY SENSOR AND FOUND NO VOLTAGE GOING TO OCS MAT AND SRSCM MODULE, WILL NEED TO REPLACE MODULE AND MAT. TOTAL $3,058.' FURTHER CONVERSATION WITH TECHANICAN: NO PHYSICAL DAMAGE, LIKELY FAULTY WIRES OR FAILED ELECTRICAL COMPONENT. UNFORTUNATELY, ONLY OPTION TO REPLACE THE PASSANGER MODULE. UNCLEAR IF AIRBAG WILL STILL OPERATION IS COLISSION. OWNER OPINION: IF AIRBAG ASSEMBLY IS FAILING IN THIS MANNER, IT SHOULD BE RECALLED. OTHERWISE, PASSANGERS ARE AT RISK. YEAR: 2013 MODEL: KIA SORENTO MILEAGE: 120548

THE VEHICLE WAS TRAVELING AT ABOUT 45-50 MPH ON A MAJOR ROADWAY WHEN SUDDENLY IT MADE A NOISE AND LOST POWER. COULDN'T IMMEDIATELY PULL OFF THE ROAD AND WAS ONLY ABLE TO TRAVEL AT 15-20 MPH, WITH EMERGENCY FLASHERS ON, UNTIL A SAFE PULL OFF COULD BE IDENTIFIED.

SUNROOF SHATTERED FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY.

VEHICLE HAS BEEN WELL TAKEN CARE OF AND IS IN EXCELLENT SHAPE. ONLY 52,000 MILES WHEN THE ABS LIGHT, TRACTION CONTROL, AND DOWNHILL ASSIST LIGHT CAME ON AT THE SAME TIME. WON'T GO OFF AS MANY OTHER OWNERS HAVE ATTESTED TO IN FORUMS ALL OVER THE INTERNET. CAME ON WHEN THE VEHICLE WAS MOVING ON THE HIGHWAY AND THEN WENT OFF. CAME BACK ON THE NEXT DAY SEVERAL TIMES AND NOW IS STUCK ON.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE RPMS DROPPED ALL THE WAY DOWN AND THE TRACTION INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE SHOOK WHILE TRAVELING AND ALSO QUICKLY SURGED FORWARD AND THEN SLOWED DOWN. THE VEHICLE ALSO SHUT OFF WHILE DRIVING AROUND A CORNER. SPRADLEY KIA (2145 HWY 50 WEST, PUEBLO, CO 81008, (719) 543-6710) PERFORMED A DIAGNOSTIC TEST, BUT NO CODES WERE FOUND. AN APPOINTMENT WAS SCHEDULED FOR A MORE EXTENSIVE DIAGNOSTIC TEST FOR NEXT WEEK. THE CONTACT CALLED THE MANUFACTURER AND WAS GIVEN A CASE NUMBER. THE CONTACT RESEARCHED THE FAILURE ONLINE AND DISCOVERED MANY SIMILAR FAILURES. THE FAILURE MILEAGE WAS 103,000.

ENGINE HAS KNOCKING SOUND. GETS WORSE WITH A/C ON SEEMS AND WHEN PUT IN REVERSE. MORNINGS THE LOUDEST. GETS LOUDER ON AND OFF. I RECENTLY BOUGHT THE VEHICLE.

TL* THE CONSUMER OWNS A 2013 KIA SORENTO. WHILE THE CONSUMER STATED THAT THEIR SPOUSE WAS DRIVING 45 MPH, THE CONSUMER HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. WHEN APPROACHING A STOP, THE VEHICLE STALLED AND THE IGNITION TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO RICK CASE KIA (LOCATED AT 3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONSUMER ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,994. *LN *AS *JS

THE VEHICLE HAS HIGH OIL CONSUMPTION, ROUGHLY ONE QUART OF OIL PER ONE THOUSAND MILES DRIVEN. QUICK SEARCHES ONLINE HAVE REVEALED THIS IS A COMMON PROBLEM.

BEARING WORE OUT AND CAUSED MY BLOCK TO BREAK

THE ENGINE OF MY 2013 KIA SORENTO, WITH LESS THAN 58K MILES, SEIZED AND SHUT OFF COMPLETELY, CAUSING THE STEERING WHEEL TO LOCK WHEN I WAS DRIVING ON A BUSY SUBURBAN STREET. THANKFULLY, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, WHERE I WAS ABLE TO RESTART THE ENGINE AND DRIVE HOME, NOTING A KNOCKING NOISE IN THE ENGINE THE WHOLE WAY. THE CAR REMAINED IN OUR GARAGE FOR THE NEXT COUPLE WEEKS WHILE WE WERE ON VACATION. ONCE HOME, I DROVE THE CAR (KNOCKING ALL THE WAY) TO FIRESTONE WHERE THEY DIAGNOSED THE ISSUE AS A PROBABLE BOTTOM END ENGINE CONNECTING ROD FAILURE, NOTING THEY HAD SEEN AT LEAST FIVE OR MORE KIA SORENTOS WITH THE SAME PROBLEM, THEN PROCEEDED TO PULL UP THE NHTSA RECALL FOR 2011-2013 SORENTOS WITH ENGINE FAILURE RELATING TO BOTTOM END CONNECTING RODS. THE CAR HAD BARELY MADE IT TO FIRESTONE (WHERE THE ENGINE DIED COMPLETELY) AND HAD TO BE TOWED TO THE JIM SIPALA KIA DEALERSHIP IN WEST CHESTER, PA, WHERE THE CAR HAD BEEN PURCHASED, USED, IN 2014, WITH ABOUT 16,000 MILES. SIPALA KIA DIAGNOSED WHAT FIRESTONE HAD SUSPECTED BUT REFUSED TO DO ANYTHING B/C THE VIN # OF MY CAR DID NOT MATCH THOSE IN THE RECALL, EVEN THOUGH IT WAS THE EXACT SAME ISSUE, WHICH THEY DID NOT DENY. THE ISSUE MY CAR HAS FALLS UNDER THE NHTSA SAFETY RECALL #17V224000, RECALL DATE 3/31/17, WHEREIN THE CONSEQUENCE OF THIS ISSUE IS NOTED AS 'BEARING WEAR MAY RESULT IN THE ENGINE SEIZING, INCREASING THE RISK OF A CRASH.', WHICH IS EXACTLY WHAT HAPPENED TO ME.

RECEIVED EXTENDED WARRANTY INFORMATION REGARDING MY AIRBAG LIGHT BROUGHT THIS IN TO HAVE THE CLOCK ASSEMBLY SPRING REVIEWED AND IT WAS REPLACED BUT THEN WAS TOLD I HAD TO PAY $2000 TO HAVE THE PASSENGER SEAT CHANGE TO HAVE THE SENSOR GO OFF.

THE LEVERS ON BOTH MY MIDDLE SEATS DO WORK, SO I CAN'T LAY MY SEATS DOWN OR GET IN THE THIRD ROW.

I HAVE A 2013 KIA SORENTO THAT COMPLETELY STOPPED WORKING AS I WAS DRIVING DOWN A BUSY HIGHWAY. IT WAS TOWED TO A DEALERSHIP WHO AFTER TWO DAYS OF WAITING STATED MY ENGINE WAS LOCKED UP AND IT WAS COST $8500. I KNEW ABOUT THIS ENGINE RECALL FOR KIA AND I THEN CONTACTED KIA CUSTOMER SERVICE TO SEE IF THERE WAS ANYTHING THEY COULD DO TO HELP ME. I GOT A CASE NUMBER AND AFTER TWO AND A HALF WEEKS OF WAITING AND BEING TOLD SOMEONE WOULD CALL ME BACK IN 2-3 DAYS EVERY TIME I CALLED THEY RELAYED THE NEWS THAT THERE WAS NO WAY THEY COULD ASSIST ME. THE REASONS BEING THAT MY VIN NUMBER WAS NOT ASSOCIATED WITH THE RECALL AND MY WARRANTY HAD JUST ENDED IN JANUARY, THIS HAPPENED IN AUGUST. AFTER POLITELY TELLING THIS KIA EMPLOYEE THAT EVEN THOUGH IT SOUNDS LIKE THE SAME ISSUE FROM THE RECALL THERE IS NO WAY YOU CAN ASSIST? SHE FIRMLY SAID NO, IT IS VERY VIN SPECIFIC. I HAVE $71,000 MILES ON MY CAR AND GET OIL CHANGES REGULARLY. THERE IS NO REASON MY ENGINE SHOULD HAVE LOCKED UP. I ALMOST HAD THIS CAR PAID OFF AND NOW I AM STUCK WITH NO ANSWERS AND NO ASSISTANCE. I AM VERY UNHAPPY.

AROUND 60,000 MILES, MY KIA SORENTO IS LOSING OIL WITHOUT ANY SIGNS OF LEAK OR BURNING. JUST DISAPPEARING. HAVE COMPLETED 3 TOTAL 1,000 MILE OIL CONSUMPTION TESTS AT KIA OF WEST CHESTER, PA AND I HAVE ASKED THEM TO START A CLAIM. IT IS LOSING AT LEAST A FULL QUART AFTER 1,000 MILES. I CONTINUE TO CHECK OIL, PURCHASE QUARTS AND AM ANXIOUS WITH CONCERN OVER THE LEGAL ISSUES DRIVING A VEHICLE WITH ENGINE RECALLS AND THE CHANCE OF LOSING A LIFE DUE TO ENGINE AND CONNECTING ROD MALFUNCTION. 2ND OWNER AND PURCHASED FEB. 2017 FROM ARDMORE NISSAN (ARDMORE, PA).

WE EXPERIENCED LITERALLY EVERYTHING DESCRIBED ON THE LAST LETTER FOR THE RECALL ON OUR 2013 KIA SORENTO'S ECU, INCLUDING THE VEHICLE SHUTTING OFF IN THE MIDDLE OF ACTIVE INTERSECTIONS, HIGHWAY, AND NORMAL DRIVING OPERATION(S). MY WIFE AND I OWN A VEHICLE (2013 KIA SORENTO), THAT IS THE SUBJECT OF YOUR "VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU)". AFTER THE ECU UNIT WAS REPLACED WE RECEIVED THE ATTACHED LETTER FROM KIA THAT STATES HE HAS A WARRANTY ON THE ENGINE FOR AS LONG AS WE OWN THE VEHICLE. DESPITE THIS LETTER, WE'VE BEEN TOLD BY KIA USA CORPORATE AND LITHIA KIA OF ANCHORAGE THAT OUR VEHICLE IS NO LONGER COVERED BY A WARRANTY DUE TO MILEAGE. I EXPECT SOMEONE IN A HIGHER LEVEL MANAGEMENT TO EXPLAIN, ASFORMERLY REQUESTED. AS OF DECEMBER 23, 2019, WE HAD OUR VEHICLE TOWED TO LITHIA KIA OF ANCHORAGE TO ATTEMPT TO HAVE THE VEHICLE DIAGNOSED, AND COMMUNICATE WITH KIA USA. KIA HAS DECIDED TO STOP COMMUNICATING WITH US AND WILL NOT SHARE ANY INFORMATION WITH OUR LAW FIRM, PER THEIR OWN GUIDANCE. WE ARE HOPING THIS WILL COMPLETE THIS TEDIOUS METHOD OF VEHICLE REPAIR(S). KIA NEEDS TO EXPLAIN TO US WHY IT WILL NOT HONOR THE WARRANTY AS STATED IN THE LETTER. I AM A RETIRED DISABLED VETERAN AND CAN BE REACHED AT ANY HOUR. PER MY LAW FIRM'S INSTRUCTION(S), WE HAVE CONTACTED AND FILED A CLAIM THROUGH THE STATE OF ALASKA ATTORNEY GENERAL'S OFFICE AS WELL.