2013 Kia Sorento

The contact owns a 2013 Kia Sorento. While the contact's granddaughter was attempting to start the vehicle, the vehicle failed to start. The contact stated that a special device was previously installed in the vehicle because of a legal matter. The vehicle was towed to an independent mechanic who installed the device, and the vehicle was inspected. The contact was informed that the device did not cause the failure. In addition, the cause of the failure could not be determined. The contact was advised to contact the dealer for assistance. The contact had received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 215,000.

Car stalled several times including as I was turning through an intersection. I took my car to KIA Ganley if Boardman 7870 Market Street Bdmn Two, Youngstown, Ohio 44512. I met w/Gerry who I explained the concerns with car stalling reminding him it had been almost 2 years since the jnick sensor issue was detected. So why am I expected to keep driving a dangerous vehicle without the repair needed??!!!! Also asked about light assembly replacement delay (per recall) since I'm replacing the turn signal & brake bulbs 5-6 times a year while awaiting a replacement. assembly.

Tires are Douglas Touring, and Sceptor. Those options were not available. I bought a set of tires that belongs to two different brands. Three from Douglas/Goodyear tires and one is Sceptor all from Walmart. They are supposed to have 50000 miles and 45000 miles respectively. When I took for car service, two different service mechanics mentioned that two of the tires have already reached 2/32. Originally, two tires were bought in June 2023, third tire is July 2024, and fourth tire in Jan 2025. There was already an issue with a tire that led to replacement earlier this year. I even filed a set of NHTSA reports in this regard earlier this year in February 2025. Now, two tires have gone down to less than 7/32, and as stated above has reached 2/32. I even shared a picture of peeling tread that I noticed at the time of purchase. This repeating issue suggests high likelihood with quality concern with these tires. For that matter, suddenly, I was asked to change brake rotor and pads, while previous inspections did not suggest any such change. As you might know, poor tires can also impact the brake rotor and pads. Your support to address this issue quickly would be greatly appreciated.

On December 21, 2025, my vehicle experienced abnormal knocking/ticking sounds coming from the engine while driving on the interstate (60 mph), and it was difficult going up hills. The check engine light was intermittingly blinking, and there was a strong burning smell. The vehicle was taken to AutoZone and the code displayed P0304 indicating a cylinder 4 misfire. The spark plugs were replaced. However, the knocking sounds, blinking check engine light, and smell of burning happened again, and I took it PepBoys on December 26, 2025. After testing, they indicated that the fuel injector was cracked and fuel was found in the engine oil. I had AAA tow the vehicle to Cochran Kia [XXX] ). The dealership indicated that they would not be able to look at the vehicle until December 29, 2025. The dealership verified that the check engine light was still on and the motor was misfiring badly. They then checked cylinder #4 with a borescope and found that the valve had a crack in it and that the engine would need to be replaced. There was also damage/scoring to the piston and cylinder wall. The dealership corresponded with Kia (Case #25769914), Kia however indicated that there was no powertrain warranty and that this would not be covered under PI1803 and indicated that only applies to bearing failure, and that dealership should provide me with cost estimate to replace the engine. My vehicle has been properly maintained, and I provided the dealership with the additional requested maintenance records on February 14, 2026. I reached out to Kia Customer Care and they indicated to get the engine replaced under the warranty from the settlement, I had to work with the dealership. I contacted the dealership again on 3/12/26 and they said they can't do a warranty replacement because the warranty only covered if it was the rod bearing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am seeing an axle shaft issue for this vehicle and noticed that several vehicles for similar timeline had a safety recall. However, mine is not showing up. Could you look into it and let me know whether my vehicle should also be part of this recall?

While driving, my vehicle developed engine knocking, lost power, overheated, and produced smoke from the engine compartment. Shortly after, the engine seized and the vehicle will not start. An authorized dealership diagnosed the failure and recommended a complete engine (long-block) replacement, indicating catastrophic internal engine damage. This failure appears consistent with known Theta II engine bearing defects. The manufacturer is refusing coverage by stating the owner did not bring in the car for the recalls. The recall was preventive monitoring software (KSDS) and did not repair or prevent the underlying mechanical defect that caused the failure. This is a safety concern, as the failure caused loss of power and overheating, creating risk of fire or accident.

I am submitting a formal written complaint to supplement my existing NHTSA Safety Report ID 11702339 regarding a serious fuel system defect on my 2013 Kia Sorento. My car began experiencing sluggish starting, sputtering during acceleration, stalling at stop signs and traffic lights, and a strong fuel odor. A check engine light subsequently illuminated, and due to safety concerns, the vehicle was towed to a Kia dealership for diagnosis. The dealership confirmed and documented fuel leakage from the high-pressure fuel pressure regulator and fuel contamination in the engine oil. This defect presents a serious safety risks: increased risk of engine fire due to fuel leakage, unexpected loss of power while stopped or in traffic, and increased likelihood of a collision due to engine stalling. This vehicle previously had its engine replaced under a Kia recall in 2020, making this failure particularly concerning. Fuel system failures and post-recall engine-related defects have been the subject of multiple Kia recalls, service campaigns, and NHTSA investigations involving engine fires and fuel leaks. Despite the dealership's documented diagnosis and clear safety implications, Kia Consumer Affairs denied recall coverage and refused to assist with repair costs, stating this is not a recall-related issue. The estimated repair cost exceeds $1,700, and the vehicle remains unsafe and undrivable. Given the confirmed fuel leakage, fuel contamination of engine oil, prior recall engine replacement, repeated stalling events, and Kia's refusal to acknowledge responsibility, I respectfully request that NHTSA review this case as part of a potential defect trend, particularly involving high-pressure fuel system components on Kia Sorento vehicles with prior recall engine replacements. I am submitting this complaint to ensure this safety issue is formally documented, investigated, and considered for further action to protect consumers. Thank you for your attention to this serious safety matter

I am reporting a safety defect on my 2013 Kia Sorento (VIN: [XXX] ). Before the failure, the vehicle began experiencing sluggish starting, sputtering during acceleration, stalling when stopped at traffic lights or stop signs, a noticeable fuel odor, and eventually a check engine light. These symptoms increased over several days, and once the check engine light illuminated, we had the vehicle towed to a Kia dealership for diagnosis. At the dealership, the problem was confirmed and reproduced by their technicians. They diagnosed: •Fuel leakage from the high-pressure fuel pressure regulator •Fuel contamination in the engine oil These components and diagnostic findings are available for inspection upon request. This issue poses a significant safety risk. Fuel leakage and fuel-in-oil contamination increase the potential for an engine fire, and the hesitation, sputtering, and stalling at intersections present a risk of unexpected loss of power in traffic, which could result in a collision. The vehicle previously had its engine replaced under a Kia recall in 2020, and the current symptoms are consistent with known Kia engine and fuel system defects addressed in past recalls and technical service bulletins. The vehicle has been inspected only by the dealership so far; it has not yet been inspected by the manufacturer, police, or insurance representatives. Kia Consumer Affairs has been contacted and is reviewing the case. I am requesting that NHTSA review this issue as a potential defect trend involving the high-pressure fuel system on this model, especially in vehicles with prior recall-related engine replacements. Documentation from the dealership, including the diagnostic report and repair estimate, is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Sorento. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the dealer, who determined that the ABS had failed, and the brakes needed to be repaired. The vehicle was included in NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); and the recall repair was completed; however, the failure persisted. The dealer was informed of the persistent failure; however, the vehicle had not been taken to the dealer for another diagnostic test or repair. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the dealer for additional assistance. The failure mileage was approximately 101,000.

The contact owns a 2013 Kia Sorento. The contact received notifications of NHTSA Campaign Numbers: 17V224000 (ENGINE AND ENGINE COOLING) and 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while his daughter was driving 45 MPH, there was an abnormal knocking sound coming from the engine. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact's daughter stated that the engine had seized, and the vehicle had stalled. The contact's daughter was unable to coast to the side of the road. No warning lights were illuminated. The vehicle was towed to the residence. The following day, the vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that since the first recall repair had not been completed, the manufacturer denied the recall repairs. The vehicle remained at the dealer unrepaired. The contact received a bill from the dealer. The manufacturer was not notified of the failure. The contact's daughter stated that before the engine failed, every time the vehicle was started, there was an abnormal knocking sound coming from the engine. However, after several minutes, the abnormal sound disappeared. The failure mileage was approximately 125,000.

My driver seat welds broke and is currently held to the base by zipties

My motor is knocking and losing compression

The contact owns a 2013 Kia Sorento. The contact stated that while stopped at a stop light, while depressing the accelerator pedal, the vehicle lost motive power in the intersection. No warning light was illuminated. An independent mechanic was contacted. The vehicle was towed by the warranty company to AAMCO, where it was diagnosed, and determined that the engine needed to be replaced. The contact was informed of an engine recall, and the vehicle was then towed to a local Kia dealer. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the original owner would have received the recall and that the repair would not be covered. The contact was informed that the former owner should have notified her of the recall. The approximate failure mileage was 114,000.

As per a consumer affairs article, hub assembly and wheel speed sensors should be covered by power train and/or relevant warranty that comes with Kia. In 2021, after an oil change, certain sensors on the dashboard started showing up, and the dealership informed me that the wheel speed sensor and hub assembly needs to be changed. Though the warranty should have automatically covered it, I had to repeatedly communicate with the Kia customer service center before it was authorized. Though this part is supposed to last for 80000-100000 miles, something similar happened after an oil change, and the diagnosis from local car service center again pointed to the same hub assembly for the same wheel. I ended up redoing this service. Should this be covered considering that it came with a certain lifetime warranty and was a replacement by the OEM? Is there a concern about quality as it happened twice well before the normal time frame, and should I be reimbursed and compensated for the inconvenience caused. Please clarify. Dates: 9/27/21(Confirmed); 10/04/21 (Supposedly Installed); 08/08/25 (Reinstalled)

In 2017, our 2013 Kia Sorento was brought in for recall work associated with SC147. The work was completed, and the Kia service department stated that even though we have a branded/salvage title, we would receive the extended warranty associated with SC147. Recently, while driving down a busy highway, the engine started knocking, at which point the check engine light came on, and the vehicle would no longer accelerate. The car had to be pulled off to the side of the road, and towed to a repair shop. Upon inspection, the repair shop indicated the issue was related to SC147, and would need to be taken to Kia for further inspection and repair. Kia has indicated, now, that SC147 was closed due to the inspection and KSDS update done in 2017, and that we are not covered by the extended warranty associated with SC147 due to the branded title, which contradicts what was previously stated by Kia's service department. Kia has stated that they will NOT replace the engine. Even though this is a safety issue associated with SC147, Kia is unwilling to take accountability and seems to be sidestepping replacement due to having a branded/salvage title.

I was on my way back from California to Mississippi when motor derated and started knocking in Williams , Az. My Kia only has 137,000 miles and Kia denying my claim for the extended warranty claim. I change my oil myself and keep my vehicle in great shape. To deny claim they also have to prove lack of servicing caused the defect. That is part of the Magnuson-Moss warranty act. I rented a vehicle to get back home and hired a trucking company to bring Kia back. They never did and after my job let me take two days to get my car back home I rented a truck and trailer to bring it home. So yes I’m very ill about Kia’s work practices.I took Kia to the dealership in Tupelo,Ms. and Kia had them remove valve cover and deny my claim. The vehicle messed up in July, but I wasn’t able to get it till September 1,2025 and then get it to dealership. It has been there till today cause I went and got it. I’m still waiting to get my denial letter.A woman by the name Vanessa is the one who called me to tell me it was denied. Mileage is a little over the 137,000. But battery is completely dead so I can’t get the exact mileage.

The contact owns a 2013 Kia Sorento. The contact stated that when starting the vehicle, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

my vehicle falls under the 2013 Kia Sorrento engine replacement and fuel pump. Recall these have not been done to my vehicle. I even double checked with the previous owner and Kia did not service the engine or replace it although it has a recall under mine, and all the symptoms stated in the recall with the engine and fuel pump are happening with my vehicle now how do I get this service covered under the recall also a very strong fuel odor

While driving down the road the car just went dead. No warning. It was the oil pump that had gone out and froze the engine causing complete loss of control of the vehicle.

Code p0014 indicates that the Bank 1 exhaust camshaft position timing was advanced beyond limits for a pre determined period of time.