Kia · Sorento · 2023
2023 Kia Sorento
3
Recalls
91
Complaints
4/5
NCAP overall
The 2023 Kia Sorento has 3 recalls and 91 owner-reported complaints on file with NHTSA. One stored NHTSA configuration has an overall rating of 4 out of 5 stars, not a rating for all versions. Most frequent stored component label: unknown or other (14 reports).
Stored NHTSA configuration: 2023 Kia Sorento SUV FWD NCAP Vehicle ID: 18805
Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year. How this configuration is selected
Source: NHTSA Public Records
NHTSA source checks for this vehicle year
- Complaints
- Separate successful check not recorded.
- Recalls
- Separate successful check not recorded.
- Safety ratings
- Separate successful check not recorded.
- Investigations
- Separate successful check not recorded.
- Manufacturer communications
- Separate successful check not recorded.
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.
Research Context
The 2023 Kia Sorento page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most frequent complete stored component label is unknown or other with 14 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2023 Kia Sorento currently shows 3 NHTSA recalls listed on this page and 91 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 4/5 overall NHTSA rating for one stored configuration, not all versions.
- The most frequent complete stored component labels on this page are unknown or other (14), power train (8), electrical system,engine (5).
- Vehicle
- 2023 Kia Sorento
- Recalls
- 3
- Complaints
- 91
- Stored Configuration Overall Rating
- 4/5. Stored NHTSA configuration: 2023 Kia Sorento SUV FWD. NCAP Vehicle ID: 18805.
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Configuration Test Results
Stored NHTSA configuration: 2023 Kia Sorento SUV FWD NCAP Vehicle ID: 18805
Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year. How this configuration is selected
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
No rollover risk estimate available in this dataset
Safety Features
ESC: StandardForward Collision Warning: Standard & OptionalLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 25V649000September 25, 2025
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Remedy Status
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
NHTSA ID: 23V610000August 31, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Status
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
NHTSA ID: 23V579000August 15, 2023
EQUIPMENT:OTHER:LABELS
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy Status
Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
Owner Complaints
91 totalPOWER TRAIN
Mar 24, 2026
Transmission went out while driving on highway. Dealership said they need to replace the entire transmission.
UNKNOWN OR OTHER
Mar 17, 2026
February 23 2026: Discoverd the rear window had imploded on its own overnight. investigated with the neighbor's Ring camera to see if there was suspicious activity overnight and found there was none. I had the glass replaced. I thought this was bizarre to have a window implode bu...
Preview excerpt
UNKNOWN OR OTHER,VISIBILITY/WIPER
Feb 26, 2026
While driving on the interstate at 70 mph the front part of the panoramic sunroof exploded. There was no debris or road hazards that caused it.
UNKNOWN OR OTHER
Feb 21, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? —-The radiator How was your safety or the safety of others put at risk? ——possible fire and engine damage Has the problem been reproduced or confirmed by a dealer or independent...
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ENGINE AND ENGINE COOLING
Feb 10, 2026
The contact owns a 2023 Kia Sorento. The contact stated that while driving at 40 MPH, the "Low Oil" message was displayed on the instrument panel. The contact immediately pulled over and called for assistance. A service technician arrived at the scene and added engine oil, and th...
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VISIBILITY
Feb 7, 2026
The contact owns a 2023 Kia Sorento. The contact stated that while his wife was driving 10 MPH, after making a left turn, the sunroof shattered with the sunroof cover closed. The vehicle was steered to the side of the road and inspected, but the contact was unaware that the sunro...
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SERVICE BRAKES
Feb 6, 2026
I purchased this car with approximately 22,000 miles on it. I have had to have OEM rotor resurface / replacement at the dealership approximately almost every oil change or about every 6,000 miles for about 30k miles (2 replacements, 3 resurface in an 18 month period). They sent o...
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ELECTRICAL SYSTEM
Jan 28, 2026
Screen not responding properly
ELECTRICAL SYSTEM
Jan 19, 2026
I am writing to report a mechanical failure with my Kia vehicle that occurred on January 19, 2026. While stopped at a red light, my vehicle suddenly shut off and would not restart. Although the electrical lights came on, the engine would not turn over. Because my car was stuck in...
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ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Jan 2, 2026
Upon starting the vehicle, it flashed several warning lights that were not on the day before. Including popping codes up on the infotainment system and urging me to schedule a service with KIA. Upon looking up the codes it states HVAC issue, when calling to dealership to schedule...
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Showing 10 recent complaints from 91 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2023 Kia models. That sequence helps separate one-off year spikes from broader make-wide patterns.
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Frequently Asked Questions
How many recalls does the 2023 Kia Sorento have?
The 2023 Kia Sorento has 3 recalls recorded by NHTSA.
How many complaints have been filed for the 2023 Kia Sorento?
NHTSA has received 91 owner-reported complaints for the 2023 Kia Sorento.
What is the NHTSA safety rating for the 2023 Kia Sorento?
Our stored NHTSA record for the 2023 Kia Sorento has an overall rating of 4 out of 5 stars. Stored NHTSA configuration: 2023 Kia Sorento SUV FWD. NCAP Vehicle ID: 18805. Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year.
What are the most common problems with the 2023 Kia Sorento?
The most frequent complete stored component labels for the 2023 Kia Sorento are unknown or other (14 reports), power train (8 reports), electrical system,engine (5 reports). These are exact-label counts, not broader component-group totals or confirmed defects.
Does the 2023 Kia Sorento have any recalls?
Yes. NHTSA has 3 recalls on record for the 2023 Kia Sorento. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.