Kia · Sorento · 2021
2021 Kia Sorento
4
Recalls
214
Complaints
4/5
Safety Rating
The 2021 Kia Sorento has 4 recalls and 214 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: power train (85 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2021 Kia Sorento page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is power train with 85 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2021 Kia Sorento currently shows 4 NHTSA recalls listed on this page and 214 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 4/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are power train (85), engine (30), unknown or other (29).
- Vehicle
- 2021 Kia Sorento
- Recalls
- 4
- Complaints
- 214
- Safety Rating
- 4/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
15.9% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 25V649000September 25, 2025
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Remedy Status
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
NHTSA ID: 22V760000October 11, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Remedy Status
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
NHTSA ID: 22V703000September 19, 2022
TRAILER HITCHES
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Remedy Status
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
NHTSA ID: 21V519000July 08, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Remedy Status
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
Owner Complaints
214 totalELECTRICAL SYSTEM
Apr 13, 2026
I am writing to formally file a complaint regarding my 2021 Kia Sorento and the repeated lack of resolution from the dealership where the vehicle was purchased and serviced. I have taken my vehicle to the dealership multiple times to address ongoing and serious safety concerns. D...
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POWER TRAIN
Apr 12, 2026
The system that failed is the high-pressure fuel pump and the intake fuel pump. The fuel system pressure is too low, and the cold start fuel pressure is too high. This is defective because I purchased the car used in November 2023. The car is a safety risk as it stalled immediate...
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VEHICLE SPEED CONTROL
Apr 3, 2026
Our 2021 Kia SORENTO has been to Elmhurst kia service numerous times . The chief complaint is the Kia Sorrento keeps losing power while in drive reverse middle traffic even on the highway but yeah every time we take it in, they say either it’s the battery .you can’t use it in the...
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POWER TRAIN
Mar 30, 2026
The vehicle experienced a sudden loss of drive power and entered a 'fail-safe' mode with check engine light, warning chimes and service vehicle warning message. A diagnostic scan revealed fault codes P1C2D03 (High Pressure Electric Oil Pump Motor Position Sensor), P193B79 (High P...
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POWER TRAIN
Mar 30, 2026
Car began going into limp mode not accelerating. Brought it in to be told it was the transmission which in my car some of them had recalls for the exact same things but mine was not included in this recall
ELECTRICAL SYSTEM
Mar 26, 2026
On 3/26/2026, I was driving at 45mph when the vehicle started slowing down and the auto stop light on the dash was blinking yellow. Every time it blinked, the car slowed even more. I tried to speed up, but it slowed down more. This could have caused an accident. I pulled off on t...
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UNKNOWN OR OTHER
Mar 20, 2026
During my recent oil change, I was informed that the oil pan gasket appears to be leaking. I understand that this issue has been subject to prior investigations, and I am reporting it..
ELECTRICAL SYSTEM
Mar 16, 2026
My check engine light came on and went to dealer ship jn Oct of 2025 they stated the Egr needed to be replaced and would cost 1300 to repair but inform me they didn't have the piece to replace at that time to reschedule app. Also reservoir coolant light keeps coming on . I called...
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FUEL/PROPULSION SYSTEM
Mar 13, 2026
Referencing report [XXX] We are having issues getting the fuel filling door to open. We have unlocked the car, several times, but it will not open. We had to pry it open so we could fill the tank and have left it open since as to not have the issue again. Part number in que...
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ELECTRICAL SYSTEM
Mar 12, 2026
The issue appears to involve the electric oil pump and related components. My 2021 Kia Sorento had a recall for the electric oil pump that was marked “completed” in January 2023; however, the dealership only performed a software update and did not replace any mechanical component...
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Showing 10 recent complaints from 214 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2021 Kia models. That sequence helps separate one-off year spikes from broader make-wide patterns.
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Frequently Asked Questions
How many recalls does the 2021 Kia Sorento have?
The 2021 Kia Sorento has 4 recalls recorded by NHTSA.
How many complaints have been filed for the 2021 Kia Sorento?
NHTSA has received 214 owner-reported complaints for the 2021 Kia Sorento.
What is the NHTSA safety rating for the 2021 Kia Sorento?
The 2021 Kia Sorento received an overall safety rating of 4 out of 5 stars from NHTSA.
What are the most common problems with the 2021 Kia Sorento?
The most commonly reported complaint categories for the 2021 Kia Sorento are power train (85 reports), engine (30 reports), unknown or other (29 reports).
Does the 2021 Kia Sorento have any recalls?
Yes. NHTSA has 4 recalls on record for the 2021 Kia Sorento. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.