2014 Kia Sorento Complaint Log

BROUGHT MY VEHICLE BACK TO DEALERSHIP FOR KIA RECALL SC148. TECH APPLIED SILICONE, A 'SUGGESTION' IN RECALL. IF PROBLEM PERSISTS, WHICH IT DID IN OUR CASE, REAR WHEEL HUBS NEED REPLACING. WHEN BROUGHT IN ORIGINALLY FOR RECALL, VEHICLE HAD 84,972 MILES. STABILITY CONTROL WARNING LIGHTS ON DASH STAY LIT. CAR IS NOW OVER 100K MILES AND DEALERSHIP SAYS IT IS OUT OF WARRANTY. REPAIR WILL COST US $982 NOW. NO ONE FROM KIA CORPORATE EVER RETURNS MY PHONE CALLS, NUMEROUS CALLS. MY CASE #IS 13183158 FROM KIA.

THERE IS AN APPARENT ISSUE WITH THE STEERING COLUMN CAUSING THE AIRBAG TO NOT FUNCTION. IT IS ALSO CAUSING ALL OF THE CONTROL SWITCHES ON THE STEERING WHEEL TO NOT FUNCTION PROPERLY, INCLUDING THE CRUISE CONTROL. IT CAME ON WHEN SET BUT THEN WOULDN'T GO OFF USING THE CANCEL BUTTON. THIS IS A HUGE SAFETY CONCERN. THE ESTIMATED COST FOR REPAIR IS $1700.

WHEN TRAVELLING ON A HIGHWAY AT SPEEDS OF 70-73 MPH, AFTER 45 MINUTES TO ONE HOUR OF DRIVING THE CAR SHUTS ITSELF OFF. THE CAR STOPS COMPLETELY, THE ENGINE SHUTS ITSELF OFF, THERE IS NO POWER STEERING, AND NO AIR CONDITIONING AND NO LIGHTS. THE RADIO CONTINUES TO WORK, WHICH OF COURSE IS THE LEAST OF MY CONCERNS. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND WAITING FOR SEVERAL MINUTES THE CAR WILL START BACK UP AGAIN...UNTIL IT DOESN'T. THE KIA DEALERSHIP HAS BEEN UNABLE TO DETERMINE WHAT THE PROBLEM IS.

MY AIRBAG LIGHTS WILL NOT GO OFF . UPON RESEARCHING I HAVE COME ACROSS MANY PEOPLE WITH THE EXACT SAME COMPLAINT YET NO RECALLS. IT ALSO SEEMS TO BE A COSTLY FIX. FOR A SAFETY PROBLEM.

ENGINE DIES WHEN DRIVING. RPMS ARE AT 0 WHEN MY SPEED WILL BE 60 MPH. I HAVE TO PULL OVER, TURN MY CAR OFF THEN TURN IT BACK ON TO START THE ENGINE AGAIN. THIS HAPPENS 7-14 TIMES A WEEK. IT HAPPENS IN THE CITY, COUNTRY ROADS, GOING FAST OR SLOW. I AM GOING TO GET IN A WRECK IF THIS IS NOT FIXED.

ON SEVERAL OCCASION'S THE ENGINE WOULD JUST CUT OUT ALTOGETHER WHILE DRIVING. A COUPLE OF TIMES I HAVE EVEN SMELLED FUEL.

The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle, a knocking noise was present coming from the engine and the engine experienced excessive oil consumption. The local dealer and manufacturer were notified of the failure and an oil consumption test was performed but no failure was identified. The failure mileage was 45,000.

The body is experiencing rapid delamination and paint pealing. The paint color is pearl white. The problem began in May 2019. At first, the roof began to peal and now the a-post is pealing on the driver's side. It leaves the bare metal exposed.

Severe paint delamination has occurred on the vehicle, causing the clear coat and base coat (Snow White Pearl color) to come off on the hood, pillars, roof, and rear sides of the vehicle. Not only does the peeling paint create an airborne/debris hazard, it also risks exposing the vehicle to premature rust/corrosion. This issue slowly began in 2019 and has only become much worse. From the information I have gathered online, this is a widespread issue affecting this particular model/year/color of Kia.

Delamination of body paint

MY AIRBAG LIGHTS GOING ON AND OFF WHEN IT WANTS TO , SOMETIMES WHEN STARTING IT WILL STAY ON , OR YOU WILL DRIVING IT WILL COME ON , WHEN YOU TURN THE WHEEL IT COMES ON, ALSO MANY TIMES BEEN REPORTED TO DEALER A POPPING NOISE GOING ON, DEALER SAYS THEY CANT FIND ISSUE '..

MY ENGINE STOPPED IN THE MIDDLE OF TRAFFIC AT A STOP LIGHT

TAKATA RECALL MY 2014 KIA SORENTO SUV AWD ENGINE IT RIED TO STALLED IN THE MIDDLE OF THE HIGHWAY ON ME AS I WAS DRIVING ON THE HIGHWAY AT 65 MPH AT THE EXIT IT STOPPED AT THE LIGHT. EVEN THOUGH I TOOK MY KIA IN THE DEALERSHIP TO HAVE A SOFTWARE UPDATED (KSDA) IN THE BEGINING OF THIS YEAR 2019. I WAS ALL MOST IN A CAR CRASH FROM THIS. BECASUE CARS ON THE HIGHWAY WERE COMING MY WAY TO GET OFF I WAS SO SCARED. I CALLED KIA DEALERSHIP. I WAS TOLD THAT MY TRUCK WAS NOT ON THE RECALL LIST. I KNEW IT WAS BECASUE MY TRUCK HAD ALL THE SYMPTOMS. I WAS TOLD TO DRIVE IT TO THE DEALERSHIP EVEN THROUGH I EXPRESS MY CONCERN THAT IT WAS SOMETHING WRONG WITH THE ENGINE I WAS STILL TOLD TO DRIVE THE TRUCK IN. THE PERSON ON THE PHONE DID NOT EVEN CARE I COULD HAVE BEEN IN A REALLY BAD ACCIDENT AS CARS WERE DRVING 65MPH. SO I ASKED MY HUSBAND TO TAKE IT IN. HE DID. KIA SAID THAT THEY WILL LOOK AT IT AND LET ME KNOW BY THE END OF THE DAY. DAY 1 NO ONE CALLED DAY 2 I CALLED KIAA TECH SAID SOMEONE WILL CALL ME MID AFTERNOON. AFTER DAY 2 NO ONE CALLED MID AFTERNOON OF DAY 2 SO ON DAY 3 I HAD TO CALL TO SEE WHAT WAS GOING ON THEN I WAS TOLD KIA WOULD REPLACE MY ENGINE WITH A BRAND NEW ENGINE NOT A REFURBUISED ENGINE. BUT I DONT THINK THAT WILL FIX THE PROBLEM.. I SAW THESE RECALLES MONTHS BEFORE THIS HAPPENED FOR OTHER SUV'S LIKE MINE. I LOOKED EVERYDAY ON THE WEBSITE STARTING IN JAN 2019 WITH MY VIN # NOTHING I AM CONCERN BECASUE AFTER RESERACH I NOTICED THAT EVEN THOUGH KIA FIXES THE PROBLEMS OF THE ENGINE IT STALKED AGAIN ON OTHER CUSTOMERS. I AM SO SCARED TO GET BACK IN THAT TRUCK. I ALSO HAD AN APPIONTMENT SCHEDULE TO FIX THE DOOR LOCKS DUE TO RECALL NOT UNLOCKING OR LOCKING ON THE RECALL WEBISTE BEFORE ALL THIS ENGINE STUFF. I MENTION THIS TO THE KIA TECH WHICH HE SAID DO NOT WORRY WE WILL FIXED THAT TOO..

BACKUP CAMERA STOPPED WORKING AND TRUNK WILL NOT OPEN WITH WHEN YOU HIT THE HANDLE

POWER LOCKS DO NOT WORK PROPERLY. DOORS DO NOT LOCK AND THIS OCCURS VARIABLY. THIS IS A SAFETY CONCERN AS DOORS DO NOT LOCK AND I HAVE SMALL CHILDREN. KIA DEALERSHIP STATES THERE ARE NO RECALLS ALTHOUGH MULTIPLE CONSUMERS REPORT SIMILAR ISSUES.

MY 2014 KIA SORENTO STARTED HAVING AXIL PROBLEMS JUST RECENTLY. I AM WELL AWARE THAT THIS WAS A PROBLEM WITH FRONT WHEEL DRIVE AND THEIR WERE RECALLS OF THAT SAME YEAR MAKE AND MODEL. MINE IS AWD AND THIS SHOULD BE INCLUDED AS THIS ONLY STARTED HAPPENING AT 60K.

PAINT IS PEELING ALL OVER AND RUSTING THE CAR. PEARL WHITE COLOR.

During the spring of 2019 the paint above my passenger side window began chipping and peeling. As of 07/23/21 there are now addition spots above the windshield, frame of windshield, and hood that have began to chip and peel. The first area is now rusting and I am unable to get a carwash without having big chunks from the roof peel. I did get a quote from a Kia dealership for the paint repair since it is beginning to rust. I will upload that quote.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS A DELAY BETWEEN THE ACCELERATOR BEING DEPRESSED AND THE VEHICLE RESPONDING. IN ADDITION, THE VEHICLE WOULD SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LA FONTAINE KIA LOCATED AT (2027 S. TELEGRAPH RD, DEARBORN, MI 48124), WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF CONSUMER STATED MOTOR OVERHEATED WHILE DRIVING AND VEHICLE WOULD SHUT OFF.*JB

ENGINE MALFUNCTION PERTAINING TO THROTTLE BODY. VEHICLE STARTED TO SKIP WHILE SITTING STATIONARY IN PARKING SPACE AS IF NOT RECEIVING ENOUGH FUEL THEN HAS REDUCED POWER. TOOK VEHICLE TO DEALER TO INQUIRE ABOUT POSSIBLE COVERAGE FOR REPLACEMENT SINCE VEHICLE HAD LESS THAN 100,000 MILES. DEALERSHIP TOLD ME THAT THROTTLE BODY WAS NOT COVERED AND THAT IT WOULD CODE IN ASSESS OF 1,000 DOLLARS TO REPAIR.

THE VEHICLE DECELERATED AND WOULD NOT GO EVEN WHEN THE GAS WAS APPLIED. WHEN I CAME TO A STOP OIL WAS LEAKING ALL OVER THE GROUND. WHEN LOOKING UNDER THE HOOD, THE HIGH PRESSURE FUEL PUMP BOLT HAD BEEN SHEERED OFF AND GAS AND OIL WERE SPEWING OUT. HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY BLAMED THE PEOPLE WHO HAD DONE THE LAST OIL CHANGE 3,000 MILES AGO. AT THE SAME TIME THEY SAID THAT IT COULD NOT HAVE BEEN DRIVEN 3,000 MILES IN THAT CONDITION. THEY WOULD NOT COVER THE REPAIR UNDER THE WARRANTY EVEN THOUGH I ONLY HAVE 35,000 MILES ON THE CAR

LAST FALL 2018 I RECEIVED A LETTER AND HAD A KSDS SENSOR INSTALLED 28 DEC TO DETECT AND PREVENT ENGINE FAILURE. 22 MAR 2019 THE KSDS KICKED IN AND THE CAR WAS DIFFICULT TO DRIVE. IT COMPLETELY STALLS THEN LETS YOU ACCELERATE A LITTLE AND DRIVE REALLY SLOW. IF YOU ACCELERATE TOO MUCH IT AGAIN STALLS FOR A FEW SECONDS. LUCKILY MY WIFE WAS ONLY 2 MILES FROM HOME TRAVELING ~40 ON A SIDE ROAD (NOT HIGHWAY). IF THIS WERE TO HAPPEN ON THE HIGHWAY SEEMS LIKE A MAJOR HAZARD. HAVING THE ENGINE SEIZE WITH THE REAL ISSUE IS PROBABLY WORSE. WE TOOK THE VEHICLE IN IMMEDIATELY TO THE DEALER, WHO GAVE US A LOANER, THEN CALLED US BACK THE NEXT DAY TO SAY THE VEHICLE WAS COVERED FOR THE EXTENDED WARRANTY AND THE ENGINE WOULD NEED REPLACED. COUPLE WEEKS LATER WE CHECKED ON AND WE WERE TOLD THEY WERE DONE WITH OUR VEHICLE. THEY DID SOMETHING TO THE WIRE HARNESS AND A TEST ON THE ENGINE TO SAY THE VEHICLE WAS OK. I ASKED THE DEALER AND KIA CA FOR THE FOLLOWING EXPLANATION: 1.WHY DID THE KSDS KICK IN AND WHY IS MY VEHICLE OK NOW? 2.DID THEY DO SOMETHING (DISABLE) TO PREVENT THE KSDS FROM KICKING IN AGAIN? 3.DID THEY ENHANCE IT TO BETTER DETECT A MORE SERIOUS PROBLEM? WHAT EXACTLY DID THEY DO WITH THE WIRE HARNESS/KSDS? 4.HOW QUICKLY CAN THE REAL ISSUE HAPPEN? 5.WILL MY CAR STILL BE COVERED BY THE LIFETIME WARRANTY? 6.IS IT SAFE TO DRIVE ON THE HIGHWAY? GOT A RUN AROUND AND NO ANSWER. AFTER SEVERAL WEEKS I TOOK THE VEHICLE BACK. I WON'T DRIVE ON THE HIGHWAY, ESPECIALLY THE WIFE, KIDS, GRANDKIDS. I FOUND THE TSB 1802W/X AND 1803W/X AND IT INDICATES INTERFERENCE ON THE W/H AND WAS REPLACED. SO DID MY KSDS KICK IN BECAUSE OF INTERFERENCE AND NOT THE REAL PROBLEM? REGARDLESS IS IT SAFE TO DRIVE ON THE HIGHWAY WITH THIS KSDS? WHATEVER HELP YOU CAN PROVIDE WOULD BE APPRECIATED, THANKS.

WHILE DRIVING HOME FROM BALTIMORE, ALL OF THE WARNING LIGHTS ON MY CAR TURNED ON AND THE CAR STARTED DECELERATING. I PULLED OVER TO THE SIDE OF THE HIGHWAY TO PARK THE CAR AND IT WOULD NOT MOVE AT ALL AFTER THAT. I CHARGED MY PHONE AND THE CAR BATTERY DIED AS I WAITED FOR A TOW TRUCK. I GOT IT TOWED TO MY MECHANIC WHO SAID IT WAS THE ENGINE AND WOULD BE COVERED UNDER THE RECALL KIA CURRENTLY HAS. I GOT IT TOWED AGAIN TO KIA ON THE BOULEVARD ON MARCH 20TH. THEY LIED TO ME AND SAID THEY WERE WORKING ON MY CAR ONLY TO FIND OUT MARCH 29TH THEY NEVER LOOKED AT MY CAR AND HAD LOST MY KEY. I HAD TO WAIT FOR THEM TO ORDER A NEW KEY AND THEN SEND PICTURES TO GET THE WARRANTY APPROVED. THEY ADVISED ME THEY WOULD NOT GIVE ME A LOANER OR HELP WITH A RENTAL BUT I COULD BE REIMBURSED AFTER ALL REPAIRS ARE MADE. I RECEIVED A VOICEMAIL APRIL 1ST SAYING MY CAR WAS DONE WHEN THE WARRANTY WAS NOT APPROVED YET. THEY HAVE REPEATEDLY TOLD ME DIFFERENT LIES AND ADVISED THEY RUSHED THE ORDER OF MY ENGINE AND IT WOULD BE THERE BY MAY 10TH. A NEW ENGINE HAS STILL NOT ARRIVED FOR ME, I CALLED THE NUMBER THEY GAVE ME FOR KIA'S "CORPORATE OFFICE" AND WAS ADVISED A RUSH WAS NOT PLACED UNTIL MAY 15TH AND THEY STILL DO NOT KNOW WHEN THE ENGINE WILL BE DELIVERED. I AM IN THE PROCESS OF BUYING A HOUSE AND I FEAR I'LL BE SPENDING THOUSANDS OF DOLLARS IN RENTALS WITHOUT REIMBURSEMENT FOR WHO KNOWS HOW LONG. I'VE ALREADY SPENT OVER $500 AS A RESULT OF THIS. I HAVE TRIED TO BE PATIENT BUT THE BLATANT LIES AND IRRESPONSIBILITY IS BAFFLING.

MY KIA PEARL WHITE PAINT HAS BEEN BUBBLING AND COMING OFF FOR OVER A YEAR AND A HALF. I ONLY HAVE 40K MILES ON MY CAR AND I AM DEVASTATED. I DO NOT DRIVE MUCH SO THIS HAS HAPPENED SITTING IN MY GARAGE. I HAVE GOTTEN QUOTES AND HAVE BEEN TOLD THE ENTIRE THING NEEDS TO BE REPAINTED WHICH WILL COST WELL OVER $5K AND TAKE OVER 3 WEEKS WITHOUT MY CAR. MY CONCERNS OVER THE YEARS TO KIA HAVE BEEN BRUSHED OFF THAT IT IS MY PROBLEM. PLEASE HELP.

ENGINE FIRE!! WHILE TRAVELLING DOWN HIGHWAY PASSENGER NOTICED SPARKS LEFT REAR OF CAR. PULLED OVER TO CHECK CAR, LIFTED HOOD ENGINE WAS ON FIRE. DRIVING NORMAL RATE OF SPEED IN NORMAL CONDITIONS. NO COLLISION OR ACCIDENT INVOLVED. TRAVELLING US-71 SOUTH IN VERNON COUNTY MISSOURI INCIDENT NUMBER 190140035. FIRE DEPARTMENT PUT FIRE OUT. CAR TOWED TO TCB TOWING AND AUTO SERVICE 205 N BARRETT ST NEVADA MO 64772

WHILE DRIVING AT HIGHWAY SPEED ON A 2 LANE HIGHWAY AND GOING UP A MEDIUM INCLINE, A TICKING NOISE PROGRESSIVELY GOT LOUDER OVER THE COURSE OF ABOUT 45 SECONDS TO A MINUTE UNTIL THERE WAS TOTAL LOSS OF POWER, ALMOST CAUSING A COLLISION FROM A VEHICLE BEHIND ME. NO WARNING LIGHTS APPEARED ON THE DASH AS THIS WAS HAPPENING AND ENGINE TEMPERATURE WAS NORMAL. LUCKILY THERE WAS ENOUGH SHOULDER AND HAD ENOUGH MOMENTUM TO PULL OFF TO THE SIDE OF THE ROAD. I WAS UNABLE TO RESTART THE VEHICLE AND HAD TO HAVE IT TOWED. THE VEHICLE FELL UNDER A SAFETY RECALL WHICH WAS REPORTED TO HAVE BEEN COMPLETED OCTOBER 13, 2017. I AM THE ORIGINAL OWNER OF THE VEHICLE.

LACK OF ACCELERATION FROM A STOP. WHEN STARTING FROM A STOP, THE VEHICLE WILL VERY SLOWLY MOVE FORWARD WITH THE RPM STALLING AT APPROXIMATELY 1500 RPM AND FURTHER DEPRESSING OF THE GAS PEDAL FAILS TO ALLOW IT TO ACCELERATE FURTHER. WIFE HAD ISSUE WITH TRYING TO GET ON THE FREEWAY WHEN THIS OCCURRED, IT WAS A SAFETY ISSUE, SHE WAS TRYING ACCELERATE ON THE ON RAMP, ALMOST HIT FROM BEHIND. SHE MANAGED TO GET TO THE SHOULDER AND GET TO THE SIDE ROAD. AFTER GETTING TO DESTINATION AND STOPPING FOR AWHILE, THE CAR STARTED AND OPERATED NORMALLY TO GET HOME. BACK TO KIA, AFTER TEST DRIVE THEY WERE ABLE TO DUPLICATE ONCE. THERE WERE NO WARNING LIGHTS OR FAILURE CODES. THEY KEPT CAR FOR SIX WEEKS TRYING TO SEE ISSUE AGAIN. WE NOW HAVE A FLIGHT RECORDER INSTALLED FOR A WEEK RECORDING ANY ISSUES. IF WE SEE ISSUE, WE HAVE TO ACTIVATE RECORDER BY PUSHING A BUTTON, TAKING ATTENTION OFF OF ROAD. WIFE WILL NOT DRIVE CAR UNLESS JUST AROUND THE BLOCK.

I BROUGHT THE CAR INTO DEALERSHIP SERVICE DEPARTMENT FOR AN ISSUE WITH THE HEAT. THE HEAT WAS NOT WARMING THE CAR CONSISTENTLY DURING THE WINTER MONTHS, AND BY THE END WAS NOT WORKING AT ALL , ALSO HAD EXPERIENCED OVERHEATING APPROXIMATELY THREE TIMES WITHIN THE WEEKS BEFORE I BROUGHT IT IN. I WAS TOLD BY THE SERVICE DEPARTMENT THAT I NEEDED A NEW ENGINE.

EXTERIOR LIGHTING SAFETY ISSUE! LAST NIGHT AS I WAS DRIVING MY LOW BEAM HEAD LAMPS STOPPED WORKING. THE LED LIGHTS ABOVE THE HEAD LAMPS WORK FINE, MY RUNNING LOWER LIGHTS AND MY HIGH BEAMS ALL WORK PROPERLY. JUST MY LOW BEAMS NO LONGER COME ON. HAD TO DRIVE WITH HAZARDS ON. THEY DO NOT COME ON AFTER TRYING MULTIPLE TIMES TO RESTART CAR AND TURNING THEM ON BOTH WHILE DRIVING AND WHILE BEING PARKED. SUCH A DANGEROUS SITUATION. I HAVE READ MANY COMPLAINTS ABOUT THE SAME ISSUES HAPPENING! HOW DO I FIX THIS? I CANNOT BELIEVE KIA HAS NOT MADE THIS A RECALL YET FOR OBVIOUS SAFETY ISSUES - ABSOLUTELY BAFFLING

PEARL PAIN PEELING OFF ALL AROUND THE VEHICLE.

PEARL WHITE PAINT IS FLAKING OFF AND HAS DELAMINATED ON THE FRONT, SIDE AND TOP. RUST IS FORMING ON THE FRONT ROOF WHERE THE PAINT HAS FLAKED OFF. THIS ISSUE WITH THE PAINT FLAKING OFF IS AN ONGOING PROBLEM AND HAS BEEN GOING ON FOR OVER 2 YEARS FROM TODAY.

THE PEARL WHITE PAINT IS PEELING FROM THE CAR BADLY ON BOTH SIDES OF THE WINDOW SHIELD. CAR HAS NEVER BEEN REPAINTED. THE FACTORY PAINT IS PEELING EXCESSIVELY

Pearl white Paint defect, paint peeling off entire vehicle.

IN NOVEMBER OF 2018 MY KEY FOB STOPPED WORKING EFFECTIVELY. THE FOB WILL ONLY OPEN THE FRONT DRIVER SIDE DOOR. I CONTACTED CRAIN KIA IN FORT SMITH AND SPOKE TO TIM IN THE SERVICE DEPARTMENT WHO STATED THE PROBLEM COULD BE SOMETHING AS SIMPLE AS CHANGING THE BATTERY IN THE FOB. AFTER CHANGING THE BATTERY IN THE FOB, THE FOB STILL WOULD NOT OPEN THE PASSENGER DOOR OR THE DOORS IN THE BACK SEAT. I NOTICED SOMETHING WAS WRONG WHEN THE DRIVING AND THE LOCKS WOULD CLICK ON AND OFF AS IF I WERE USING THE FOB. EVEN WHEN STATIONARY THE LOCK WOULD DO THIS. ON FEBRUARY 27,2019 MY HUSBAND TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AT 7:30 AM AND WAS TOLD THIS WOULD TAKE 2 HOURS. AT 3:00 PM THE SERVICE DEPARTMENT HAS NOT CALLED. MY HUSBAND CALLED AND WAS TOLD BY TIM THAT THEY WERE UNABLE TO FIX THIS ISSUE YET WAS CHARGED $131.70 !!!I FEEL THAT THIS HAS BEEN A TERRIBLE INJUSTICE. SURELY THE MECHANICS KNEW THAT THIS WAS NOT AN ISOLATED DEFECT FROM THE VERY BEGINNING

WHILE DRIVING 65 MPH ON THE HWY I HEARD A LOUD BANG AND THE CAR RAPIDLY DECREASED SPEED. I MANAGED TO PULL OVER TO THE SHOULDER AND THE CAR WAS LEAKING FLUID FROM THE DIFFERENTIAL AND WOULD NO LONGER GO. WAS TOWED TO A KIA DEALER WHERE THEY DETERMINED THE REAR AXLES SHEARED OFF AND PUT A HOLE IN THE DIFFERENTIAL. CAR HAS 64,00 MILES AND NO PERVIOUS ISSUES OR WARNING THAT ANYTHING WAS WRONG.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO KIA OF MACON (3931 RIVER PLACE DR, MACON, GA 31210, (478) 757-0077) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) ON FEBRUARY 15, 2019. THE MANUFACTURER WAS NOT CONTACTED. ON A SEPARATE OCCASION, WHILE DRIVING 30 MPH, THE CONTACT WAS ALERTED BY OTHER MOTORISTS THAT HER VEHICLE WAS ON FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW LOT. THE CONTACT CALLED ED VOYLES KIA OF CHAMBLEE (5647 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, 770- 232-6247). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 62,437.

WE WERE DRIVING ON THE HIGHWAY WHEN WE NOTICED THE TEMPERATURE GAUGE GOING UP. WE STOPPED AT A SHOP AND GOT IT LOOKED AT AND THEY REPLACED THE THERMOSTAT AND FLUSHED THE RADIATOR. ON THE HIGHWAY ON THE WAY HOME WE NOTICED THE TEMPERATURE GAUGE GOING BACK UP AND PULLED OVER. WE HAD IT TOWED HOME. WE AGAIN MADE THE REPAIRS AND THEN TOOK IT TO THE KIA DEALERSHIP FOR THEM TO LOOK IT OVER AND HAVE ANY NECESSARY REPAIRS DONE AND PAID BY THE WARRANTY WE HAVE ON THE SORRENTO. THE DEALERSHIP HOOKED UP THE VEHICLE TO CHECK THE FREE STREAM DATA FAULT CODES BUT NON WERE PRESENT. OUR SORRENTO GOT HOT ENOUGH TO WARP THE ENGINE HEADS AND REQUIRE A NEW ENGINE BUT NEVER ONCE DID IT TRIP A CODE/WARNING LIGHT ON THE DASH. IF IT HADN'T BEEN FOR US NOTICING THE TEMPERATURE GAUGE GOING UP WE WOULD HAVE HAD NO WARNING THAT OUR CAR WAS OVERHEATED TO THE POINT THE RADIATOR BOILED OVER AND WARPED THE ENGINE HEADS. WHY WASN'T ANY WARNING LIGHT SUCH AS CHECK ENGINE LIGHT OR ANYTHING SIGNALED TO COME ON?

THIS VEHICLE HAS A PARASITIC DRAIN ISSUE THAT KIA IS AWARE OF ON THIS MODEL. THE ISSUE WAS ADDRESSED FOR ALL LX, EX, LIMITED, AND SX OF THIS VEHICLE EXCEPT FOR THE SXL. I HAVE THE SXL VERSION AND WAS TOLD BY KIA IT DID NOT MEET THE VIN REQUIREMENTS EVEN THOUGH IT MEETS THE BORN ON DATE AND HAS THE SAME ISSUES AS THE OTHERS. I HAVE HAD MY VEHICLE TESTED BY A KIA MASTER TECH AND IT DOES HAVE A PARASITIC DRAIN (BATTERY DEAD AFTER VEHICLE SITS FOR 48 HOURS) FROM THE SAME DRIVERS DOOR SWITCH ADDRESSED IN TSB ELE-069. I BELIEVE THAT KIA HAS OVERLOOKED THE SXL MODELS IN THEIR RECALLS AS MY VEHICLE IS A 2014 AND HAS ONLY HAD THE SA-163A UPDATE PERFORMED (ALSO THE ONLY ONE LISTED FOR MY VIN) AND MY VEHICLE HAS MANY OF THE SAME ISSUES AS THE OTHERS HAVE. KIA ADDRESSED THE ISSUE AT HAND ON ALL THE OTHERS, LX, LIMITED, EX, AND SX, WITH NHTSA ID 10109757 AND KIA TSB ELE-069, ELE-057, AND SA-163. I WOULD LIKE TO HAVE THE SXL VEHICLES LOOKED INTO AS I BELIEVE THEY ARE NOT GETTING THE REQUIRED TSB'S ADDRESSED PROPERLY.

THE ENGINE BECAME SLUGGISH GOING UPHILL, THEN STARTED NAKING NOISES, AND FINALLY STOPPED. IT COULD NOT BE RESTARTED. THE MECHANIC TURNED THE ENGINE OVER WITH A WRENCH, BUT IT WAS VERY DIFFICULT. THE TROUBLE HAPPENED ON A SECONDARY ROAD.

THE ENGINE BLEW AFTER A FEW DAYS WHEN WARRENTY EXPIRED AFTER A DEALER SENT THE CAR HOME SAYING UNLESS WE COULD PROVE OR SHOW A MAINTENANCE HISTORY OF THE CAR THEY WOULD NOT DO WARRENTY WORK. THE CAR WAS BOUGHT USED SO WE COULD NOT PROVIDE A LONG REPAIR OR MAINTENACE RECORD OF THE CAR. HOWEVER WE BOUGHT A EXTENENDED WARRANTY THAT WAS NOT ENTERED CORRECTLY IN THE SYSTEM AND THE CAR WAS STILL SENT CLEARED AS BEING OK TO DRIVE EVEN THOUGH THE ENGINE BLEW WITHIN A FEW DAYS OF DEALER SERVICE IN OFFALLON IL.EVERY SORRENTO OTHER THAN THIS YEAR HAS BEEN RECALLED FOR ENGINE PROBLEMS SO WHY NOT OURS.

ENGINE STARTED KNOCKING WHILE DRIVING IT. I HAD IT TOWED TO THE DEALERSHIP WHERE THEY SAID THE BEARING IN THE ENGINE WERE SHOT. ALL OTHER MAKES AND MODELS ARE UNDER RECALL FOR THIS EXACT SMAE REASON. I'VE NOTED OTHERS FROM THE INTERNET ARE HAVING THE SAME ISSUES AS MENTIONED ABOVE IN THE 3.3 L. ENGINE

I AM A LITTLE PERPLEXED WITH YOUR JUDGEMENT CALL KIA...I OWN A 2014 KIA SORENTO THAT'S AS APART OF YOUR ENGINE RECALL...THE CAR 'PASSED' THE TESTS RAN ON IT TO DETERMINE IF A NEW ENGINE WAS NEEDED, ONLY TO HAVE THE ENGINE COMPLETELY CEASE GOING 50MPH ON A MAJOR HIGHWAY IN VIRGINIA...I RECEIVED A CALL TODAY ABOUT AN OPEN RECALL ON A FUEL PUMP ISSUE POTENTIALLY CAUSING FIRE...WHILE I WAS AWARE OF THIS SITUATION DUE TO THE NATIONAL NEWS THE ISSUE HAS RECEIVED I WAS NOT PREPARED FOR THE SUPPOSED RESOLUTION TO THIS ISSUE...I WAS TOLD THAT I NEEDED TO BRING THE VEHICLE IN FOR INSPECTION TO DETERMINE 'IF THEY' THOUGHT THE FUEL PUMP NEEDED TO BE REPLACED...SO, LET ME GET THIS STRAIGHT YOU WANT ME TO YET AGAIN TRUST PEOPLE THAT TOLD ME MY ENGINE WAS COMPLETELY FINE WHEN IT WASN'T TO NOW TELL ME I DON'T NEED A NEW FUEL PUMP BUT POTENTIALLY CATCH FIRE ??? SOMETHING IS SERIOUSLY WRONG WITH THIS SITUATION ! THE FACT THAT YOU ARE WILLING TO PUT PEOPLES SAFETY AT JEOPARDY IS DISHEARTENING...I HAVE ZERO TRUST THAT IF I AM TOLD THE FUEL PUMP DOESN'T NEED TO BE REPLACED THAT I AM SAFE...YOU NEED A BETTER RESOLUTION AND YOU NEED ONE FAST....

MY SORENTO FEELS LIKE IT'S GOING TO STALL, ESPECIALLY WHEN ACCELERATING. IT'S ALSO BURNING OIL AT AN ALARMING RATE. THE OIL LAMP FLICKERED ONCE WHILE DRIVING ON THE HIGHWAY. THERE IS NO OBVIOUS OIL LEAK. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT NEEDS A NEW ENGINE IT THAT IT ISN'T COVERED UNDER THE 17V224 RECALL. I'M AFRAID THAT THE ENGINE IS FAILING AND THAT IT IS KIA'S RESPONSIBILITY, BUT THEY ARE IGNORING THE PROBLEM

I'M WORRIED ABOUT THIS MODEL OF CAR BECAUSE ARE BURNING, IN MY CAR I HAD BEING EXPERIENCING SOME SMELL LIKE SOMETHING IS HEATING OR BURNING WHEN I ACCELERATE IN PASSING GEAR MODE THEN I FEEL LIKE A BAD SMELL INSIDE THE CAR THEN IT DISAPPEAR, THE THING IS THAT I'VE BEING SEEING SOME ISSUES ABOUT THIS MODEL THAT THEY START WITH SPONTANEOUS COMBUSTION ON THE ROAD. CAN YOU PLEASE VERIFY IF MY CAR DOESN'T HAD AN ELECTRICAL PART REPORT.

WHILE DRIVING DOWN I75 ACROSSING THE ZILWAUKEE BRIDGE TWO GUYS IN A PICKUP, LATER I CALL MY ANGELS, TRIED TO GET ME TO PULL OVER. NATURALLY MY INSTINCT WAS NO. WHEN I WOULDN'T, THE DRIVER STARTED INCHING OVER TOWARDS MY CAR TO MAKE ME STOP. I PUSHED ON THE BRAKES AND THERE WAS NOTHING TO PUSH. WHEN I FINALLY STOPPED ONE GUY JUMPED OUT .. PULLED OPEN MY DOOR AND TOLD ME MY CAR WAS ON FIRE, PULLING ME OUT. BY THE TIME WE RAN TOWARDS THEIR PICKUP, THE CAR WAS COMPLETELY ENGULFED IN FLAMES. I WAS LUCKY THEY WERE THERE OR I WOULDN'T BE HERE TO WRITE THIS.

TENSIONER BELT FOR AIR BAG RANDOMLY WENT OUT. ALSO BREAK LIGHTS CONSTANTLY STAYING ON. T GT EY COULDN'T FIGURE OUT WHY AT DEALERSHIP. VEHICLE WAS PARKED

ON JANUARY 6 2019 OUR PANORAMIC SUN ROOF SUDDENLY SHATTERED ON OUR 2014 KIA SORENTO. THIS HAPPENED WHILE TRAVELING AT HIGHWAY SPEED ON INTERSTATE 20 IN ALABAMA.

There is a latent defect in the paint from the manufacturer. It is available for inspection upon request. I first started noticing the paint falling off from the vehicle somewhere between 01/2019 and 04/2019. It has spread across considerable parts of the hood and is also starting to fall off in multiple other areas including the roof.

EVER SINCE WE TOOK OUR KIA FOR THE RECALL SERVICE AND THEY "FIXED IT" TURNS OUT THE MADE IT WORSE AND NOW THE ENGINE MAKES A LOUD RATTLING SOUND, THE BREAKS WHICH ARE NEW HAVE HORRIBLE PERFORMANCE AND THE ELECTRICAL ISSUES WE ARE HAVING WITH THE ODOMETER AND THE TRANSMISSION SENSORS DUE TO THE RECALL AS WELL BUT THE LOCAL KIA DEALERSHIP THAT "FIXED IT" WILL NOT TAKE A LOOK AT WHAT THEY BROK WITHOUT US HAVING TO PAY THEM FOR IT WE HAVE HAD NO ACCIDENTS AND IT GETS MAINTENANCE DONE ON TIME.

THERE IS A CONSTANT BURNING WIRE/ELECTRICAL SMELL THAT GETS WORSE AFTER IT'S SHUT OFF.