NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Kia Sorento. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Vehicle's transmission would not engage in "drive" or "reverse". After sitting for almost an hour, tried again and it engaged in "drive". Took to dealership, could not duplicate the problem. 4 days later, while driving, the vehicles transmission automatically disengaged from "drive". The car was left inoperable, in traffic. This is very dangerous.
1. Transmission; vehicle is currently at dealership 2. Yes, I was driving with my daughter in the vehicle at the time 3. Yes, they were able to verify that the vehicle needs a new transmisson 4. Yes, the vehicle is currently at the dealership and has been inspected by the mechanic 5. Since I started the lease, in April 2021, I have noticed "rough shifting" of gears. I have notified Kia dealership of such, and they told me it was normal for the engine, so I continued to drive the vehicle. While driving on the interstate, on April 1 2022, the transmission light illuminated on my dash and an error message also across the LED screen.
The contact owns a 2021 Kia Sorento. The contact stated while reversing, she noticed a trail of oil on the ground. The contact parked the vehicle. There were no warning lights illuminated. The vehicle was taken to a local Pep Boys who informed the contact that oil had leaked onto the skid plate. The engine oil was refilled and the contact drove back to her residence. The manufacturer was notified of the failure and assisted the contact with towing the vehicle to the dealer. The dealer diagnosed that the oil drain plug had fallen out causing the oil leak. Additionally, the dealer diagnosed that the lack of engine oil had caused the engine to fail, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that the vehicle would be repaired at her own expense. The failure mileage was approximately 10,394.
Hello Sir / Madam, I bought this used 2021 Kia Sorento with Vin Number [XXX]. Greenway Kia Orlando, Has Verified with me and given me a print out saying This Recall has been repaired successfully by them in March of 2022 before they sold it to me. They even said that Documents have been submitted to NHTSA and NHTSA is not updating in to their system Since 3 months. Can you please help me on this subject. Recall has been repaired and I have the repaired invoices and proofs that they provided to me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
In 2 instances the car shut off without warning. Once After the car had been shut off, ( would not restart.) Then again while the car was in drive sitting at a red light. (Engine shut off without warning). Dealership could not figure out cause. When trying to restart the dash lights would come on with all codes being thrown as failure for multiple systems but engine would not start or try to start. The car did think it was running though as the dash would say car will shut off in alloted time frame that was set in car settings. Both times after the car being towed to the dealership and sitting for the night it started back up next morning like nothing ever happened. I ended up getting traded out of the vehicle at 18,500 miles after owning the car for 30 days. I’m assuming that’s why previous owner traded it. It’s a lemon.
Suddenly one morning the transmission didn't work at all. I had to get a towing service to bring the car to the service. After a couple of days, they told me that the car needs a new transmission. BTW, the car ONLY has 12,000 miles!
2021 Kia Sorento EX had 3,196 miles on it when the transmission failed. The car was driving down a street when it lost speed and alerted driver to pull over. Driver had seconds to pull over before car completely stopped among traffic. Had the car been in heavy traffic, it almost certainly would've resulted in a collision from behind, especially at high speeds. The vehicle is currently at the dealership awaiting shipment of a new transmission. The vehicle has been expected by Kia dealership. There were no warnings of transmission failure before it failed, only once the problem was occurring in real time did driver receive an alert to pull over and a code regarding powertrain issues. Kia dealership mentioned that they had "a whole wall of cars with transmission issues" which conveys that this is a wide spread issue among their brand. If that is the case, it needs to be investigated and a recall needs to be issued.
There was a recall for my type of vehicle regarding the transmission. We have tried calling and dealing with Kia about it but they keep saying that our vehicle is not on the list for the recall, we have had the car since the release and are the only owners. The transmission has been showing the same symptoms that the other vehicles were and have had either the pump replaced or the transmission itself replaced. Kia keeps insisting that we repair it on our own and if it does make the list for recalling then we could submit for a possible refund. We have been complaining about this for over 4 years and still no resolution. We are hopeful that your department can help with this.
I've had a concern for last several months with my transmission not shifting from 1st to 2nd gear. A new car with 100,000 mile warranty shouldn't be having transmission issues, so just started paying closer attention to ensure it wasn't my imagination. Gears not shifting became worse & more noticeable. On 2-21-2022 (on way to work), the transmission wouldn't shift from 1st to 2nd and then 2nd to 3rd gears. The RPMs went to 4,000 and 5,000 respectively. No lights are showing. I noticed a beep (like a seatbelt not engaged) that sounds 3 times prior to the transmission issues. Nothing in seats to activate a "seatbelt not buckled" sound. I pulled over, shut car off, sat for a few minutes & restarted the car. Same issue. The car was not moved again until 5:15 p.m. to head home from work (35 miles one-way commute). I pulled out onto the highway and transmission again rev'd to 5,000 RPMs. Pulled over and shut car off again. Car in park, restarted the car, and the car lunged as if going into gear, but I was in park. On 2-22-2022, same issue as the day before. Still no lights coming on. Called dealership & had Kia roadside assistance tow the car. Dealership kept for 3 days and could not duplicate the error. On 2/27/22, drove to church & had same issues. Returned home, put car in park in driveway (still running), the car shuts off and restarts on it's own. Monday, 2/28/22, does not appear to have any gear shift changes on the way to work until 5 miles from work when traveling 45mph and the car stalls almost to a dead stop in traffic; engine light comes on. Sent pic of engine light & text service advisor. Car towed by Kia roadside assistance to dealership. Now I'm without a vehicle because Kia won't provide a loaner car. I can rent a car and take it up with Kia Customer Cares in hopes of getting reimbursed - which is not likely to happen. 25,000 miles on car. Very Unsafe - does someone have to die to get issue resolved/recalled?
Driving @70 miles per hour complete loss of transmission ...this is not a safe car to drive ..
The contact owns a 2021 Kia Sorento. The contact stated while accelerating from a complete stop and while driving at various speeds, the accelerator pedal was depressed, and the vehicle shuddered and hesitated to respond while the engine revved. The check engine warning light was illuminated, and the vehicle made a dinging sound. The contact stated that the RPMs fluctuated while idling. Additionally, the contact stated that upon manually shifting to Sport Mode, the vehicle failed to respond as needed. The vehicle was taken to O'Reilly Auto Parts, where DTC: P193B and P193B79 were retrieved. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
The contact owns a 2021 Kia Sorento. The contact stated that intermittently, the transmission was slipping. Additionally, the vehicle failed to go into Standard Mode. While driving, the vehicle lost motive power while driving at 15 MPH. The check engine warning light was illuminated. There was an “S” symbol displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the system needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the sensor or wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 30,000.
On January 17th at approximately 1 pm I was driving on Rt. 12 in Cordelia, California when I heard a loud explosion coming from the car's rooftop. I pulled over and discovered that my closed sunroof had shattered. There was no indication whatsoever that anything hit the glass. There were no vehicles in either direction less than 1200-1500 feet from my car when the sunroof class exploded. I assumed this would have been a warrantee claim as the car just approached one year old. Unfortunately, the manufacturer, Kia, denied the claim. I am now appealing the denial. Needless to say, I will never be comfortable driving this car with the sunshade open since that is what saved us from the shattered glass.
Exploding Panoramic Sunroof: Was driving about 50 miles per hour on a highway in Northern California. No other vehicles within 1200-1500 feet in either direction. Was not driving under an overpass when we suddenly heard a large explosion and a rush of air. We pulled over to the side of the road and noticed that the sunroof glass had exploded and was completely shattered. We strongly believe it was NOT a result of an impact from a foreign object unless it literally fell out of the sky which seems extremely remote. We heard nothing until the explosion. No other damage to the car's hood or roof. No indication whatsoever that anything hit the car. The car manufacture, KIA, denied the claim. Fortunately no one was hurt since we had the sunshade closed and no other cars were nearby to get hit by the shattered glass. This could have been a dangerous situation.
Spark plug housing- causes vehicle to misfire. Which caused me to be stranded on side of the interstate. A valve burning the oil out of the engine that has caused issues numerous times. The dealership has tried repairing the vehicle numerous times but the issue persists.
When making a turn and accelerating from a stop (pulling out into traffic from a parking lot), if there is any loose gravel or potholes, the traction control system engages and renders the vehicle unable to accelerate. This has almost caused accidents on multiple occasions and has been described by other drivers on this forum: https://www.kia-forums.com/threads/sporadic-issue-no-acceleration-from-stop.350565/page-7#post-2083617
Tonight was the first time I drive this car in the snow. I was going downhill doing 5 miles per hour, I even downshifted to hold vehicle back, and the brakes totally locked up on me. I couldn't turn the car, it slid straight across the road, at a "T" intersection, and I crashed into a sign, and continued to slide down a hill on someone's property. In all my years driving this has NEVER happened to me. We have been complaining to Kia about the brake system on this car for months. Something is wrong with this car.
1/2/22 HORN-when I attempted to lay on it due to being cut-off, it was at this time, and continues to be inoperable. 1/4/22 Reported to Destination Kia, Service Department, Albany, NY. ACCELERATION-When pulling onto a major highway where the speed limit is 55mph, from an entrance ramp, my vehicle would not accel above 32mph. I do not recall any warning lamps. I was forced to pull off to the shoulder of the highway where I shut my car off and restarted it. The problem corrected itself. On the second occasion, I was driving in an area where the speed limit is 30mph, my vehicle would not accel (I cannot remember my speed); I do not recall any warning lamps. I was again forced to pull over to the side of the roadway where I shut my car off and restarted it. The problem again corrected itself. 1/4/22 Reported to Destination Kia, Service Department, Albany, NY Kia cannot get me in for service until February 2022 due to a staff shortage! Unacceptable due to the two (2) severe safety concerns.
Vehicle loses all power at random. First incident was dangerous merging into traffic. The vehicle remains in this condition until restarted. Dealer found no code problems. There are lots of issues with this vehicle and failing transmissions.
I was on a straight road no cars around the collision sensor went off and slowed me down. Another time it kept slowing the passenger side wheel down as the traction control was going off it did this 2 separate times. Got down the road some and it did it 2 more times but with the driver side. Last week I pulled into my drive way and was in park when it started telling me traffic was coming from the left, like I was about to back into something, I can't remember if I had shut it off at this time due to someone had fell out of the 3rd row when her foot was caught in the seat belt trying to exit the car. I called my nearest kia dealer and was told they were so far behind and since I did not buy my vehicle from them it would be last. I asked if an accident was to happen who would be responsible and he couldn't answer me.
ISSUE: Vehicle appears to encounter a severe reduction of power output when attempting to accelerate [i.e., either will not exceed 5mph or accelerates extremely slow) while also experiencing random erratic shifting, shifting failure, and abrupt jerking. Issue occurs regardless of circumstances (i.e., speed, weather, road conditions, turning, accelerating from stop, accelerating while in motion). Issue first appeared 12 DEC 2021. Restarting vehicle will not resolve issue. Check Engine light illuminated briefly and then extinguished. Vehicle is available for inspection. Vehicle has not been diagnosed by dealership; Service department visit has been scheduled [30 DEC 2021].
Transmission failure at 9108 miles. Car was turned on and error code stating of some form of a transmission failure. Odd electrical sounding issue in engine bay as well. If the transmission had failed while I was driving I could have gotten into a serious accident. Kia is already notorious for failing transmissions in their other vehicles. This car maybe no different.
The contact owns a 2021 Kia Sorento. The contact stated that while driving approximately 10 MPH over a speed bump, the vehicle shut off. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a bad connection at the fuel pump fuse box. The dealer performed a minor wiring repair. The contact stated that while driving 60-80 MPH, the vehicle failed to accelerate as intended, and the vehicle shuddered and then jolted. The vehicle was taken to Calavan Kia [XXX] ), but the failure could not be duplicated; however, the coils were replaced. The contact stated that upon starting the vehicle, several unknown warning lights were illuminated, and the vehicle was inoperable. The contact stated that upon restarting the vehicle, the warning lights were turned off, and the vehicle operated as needed. The contact also stated that the vehicle was making an abnormal rattling and ticking sound while driving. The vehicle was taken back to the second dealer, where the failure could not be duplicated; however, the failure persisted. The vehicle was taken to a third dealer, Ed Voyles Kia [XXX] ), where the failure could not be replicated. Additionally, the contact stated that A/C system was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 6,099. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2021 Kia Sorento SX Prestige (XLine) did not want to shift on its own. When it was taken to the dealership, SME's reset the check engine light, drove 1 mile (total) and informed us there was nothing wrong with the vehicle. They were able to see a power train code (transmission fluid level pressure) within code history however they did not drive it long enough to replicate the code. Transmission fluid levels were checked ( 89% full) and was topped off prior to releasing the vehicle back to us. After driving about 40 miles, the vehicle was taken to the store however, went limp in the middle of the road. The vehicle would not move (no matter the gear) and after turning off the vehicle and turning it back on the vehicle would not budge. The vehicle was forced to move after revving up the vehicle to 5K RPMs the vehicle started to drift. During this time, the D symbol and R symbol would blink repeatedly. I put it in manual mode and instead of showing the gear it shows an " S ". Thankfully this occurred on a military base however, if this occurred off the base I believe I would have gotten into an accident causing serious bodily injury or worse. Currently, the check engine light is on and I do not feel comfortable or safe in the vehicle.
The vehicle stutters before it comes to a complete stop and creates a panic feeling thinking it is not going to stop completely. Have had the car into KIA for two separate inspections and they just tell me it's due to a dual manual clutch working in and automatic car. I know I am not the only one experiencing this terrifying sensation on a brand new vehicle. KIA won't do nothing until the transmission completely fails. Even their master tech indicated there are issues with these transmissions causing shifting and breaking issues.
I noticed a clicking sound coming from the front driver's side wheel well. I also noticed a burning smell coming from the engine after driving the car for 10-15 minutes. Shortly thereafter, while driving the vehicle the RPMs seemed too high for the power being put out in the vehicle. It was also acting sluggish and felt like it was going to stall when at a stop sometimes. At one point, the check engine light came on but then went off after driving it for a few miles. I took it to the dealer's service department and they discovered that there was a fault in the transmission and it needed to be replaced. This is a 2021 Kia Sorento with only 6,500 miles on it.
At first from 1st to 2nd took RPM to 5,000 before shifting to 3rd. Almost like it was stuck in neutral over that time but clearly in Automatic. Once in third girl no power until RPM drops and then shifted.At high speed all seemed fine. Happened ever time I start/stopped until When turned off car and it on went away. Now this morning on the way to dealship no Forward or Revese so having it towed to dealership.
The contact owns a 2021 Kia Sorento. The contact stated while driving approximately 5 MPH and attempting to merge onto the highway, the vehicle failed to accelerate as needed. The contact stated that she pulled off the highway ramp, turned off and restarted the vehicle several times before the vehicle started operating normally. The contact stated no warning light was illuminated. Additionally, the contact stated that the Start/Stop function had started to fail to operate as designed. The vehicle would shut down at a stop sign or traffic light; however, as the brake pedal was released and the accelerator pedal was depressed, the vehicle would cycle between shutting the engine off and on. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V760000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Transmission failure with no warning while driving on the highway. No warning lights before or while this occurred. Car would not accelerate. After being diagnosed at the dealership, we were told there have been other reports of the same issue therefore replacing the transmission would not be an option and Kia may have to buy the vehicle back. This is NOT a safe vehicle!!
I was driving to work on I-95 when a message appeared on the dash to “Stop Safely Immediately”. Less than a minute later, I lost the ability to accelerate and the vehicle was losing speed. I pulled over to the shoulder. Vehicle was towed to the dealer. They were unable to pinpoint the issue and stated the entire transmission needs to be replaced.
When coming to a parking lot stop the vehicle skips or jumps and it can be felt on the floor board. I took it to get inspected at a Kia dealer who was able to identify the problem being my transmission and not the brakes. He informed me that Kia considers this a “normal condition” and that there was nothing they could do about it. This is extremely alarming and concerning that Kia is not concerned about transmission issues in their brands. There are no warning lights that come on. I feel unsafe driving this vehicle in fear of the transmission tearing up completely or running into the back of another vehicle or object. I drive on a busy interstate everyday for work and driving this vehicle in this condition is not safe in my opinion.
My 9 month old (9000+ miles) car went completely into neutral while driving without any warning. The speed dropped quickly, and I was very closed to get hit by the car behind. I carefully stopped and turned off the car at a curbside, and it went back to normal when restarted. However, the next day I started the car like normal and found it wouldn't move either forward or reverse with the Check Engine Light on. The car was then towed to the dealership for inspection, and they were able to reproduce the problem. I was told the entire transmission needs to be replaced. The same terrifying experience is seen from multiple internet forums for the same new Kia Sorrento 2021.
THE TRANSMISSION PERIODICALLY DOES NOT ENGAGE WHEN IN DRIVE THE TRANSMISSION ALSO OVER REVS THE ENGINE WHILE GOING A SLOW SPEED I POINTED THIS OUT TO THE DEALER WHEN IN FOR SERVICE THEY STATED THEY WERE AWARE OF OTHER TRANSMISSION COMPLAINTS, AND I SHOULD KEEP AN EYE ON IT. NOTHING WAS DONE TO FIX THE PROBLEM THERE WERE NO WARNING LAMPS OR INDICATORS WHEN THIS HAPPENED
The transmission is failing after only 6000 miles. The vehicle suddenly and without warning will stop functioning, this happens while driving. The vehicle comes out of drive gear while still running and leaves driver with no ability to move out of traffic. This has happened numerous times over the last few weeks. After researching online it became evident that this is a common problem with the 2021 Kia Sorento. Many consumers complaining of the same thing. My wife was almost rear ended Saturday when the vehicle jumped out of gear and she was unable to get it out of traffic. These vehicles pose a very high risk and probability of causing accidents.
The car drifts from right to left all the time on any road surface. This was addressed at about 2,000 miles months ago and they could not get it to steer straight. I brought this up on the oil change visit and the tech never addressed this at all ! The dual clutch transmission does not shift properly. The vehicle larches hard into reverse, feels like it will sometimes stall when starting out from a stop sign or traffic light. (This is dangerous) The idle goes up and down from 750 RPM to 1,100 RPM when the car comes to a stop. (This is dangerous) The brakes feel like they are weak. (This is uncomfortable at best) There is a lot of wind noise at 45 MPH and up. Had you do a $65.00 oil change. When I got home, I checked the oil and it's at least 1/8 quart short. I have not had time to come back for your techs to add more oil yet. So, your tech did not address issues (1) (2) (3) (4) at all. Instead, he wrote up the issue (2) as being normal for that type of transmission. After your service advisor Joshua Mills saw I was very dissatisfied with the lazy diagnosis, he took me to J.D. McClure with the list of problems I had outlined to your company. JD explained he was brand new at KIA and did not have KIA experience which was disheartening at best. I asked that he contact KIA corporate to have a certified KIA rep come look at this vehicle. He assured me he would do so and call me back to see if and when a rep can come look at my vehicle. As of today, he has not called me. Yesterday my wife Ann called right after she used the vehicle and experienced a lot of potential stalling issues and spoke with Christina. She explained that all principles were in a morning meeting but she would tell JD about your issue and have him call you. He did not call !!! What are you going to do about these issues ??? These issues are all over the KIA forums and registered complaints are listed on the N.T.S.B. (National transportation safety board) on all of the above.
Power train operation is erratic and unpredictable. I have have experienced the same problems of other reports (loss of power when turning, jerking/rough shifts, cruise control issues) with the addition of this: when stopping the vehicle in a smooth controlled fashion, it suddenly has a boost of acceleration at 1-2 mph which requires extra brake pedal pressure to keep from impacting the car ahead.
The SUV had a whistling noise then started leaking transmission fluid. I brought it in and the master tech said the whole transmission needed to be replaced. This is a NEW vehicle which only 5000 miles on it .
Car has 2500 miles and engine is revving funny, Cruise control was working fine but all of a sudden started noises like downshift problems and lost power for cruise control; mph light flashed it has the 8 speed transmission it says. Please look into this as I paid a lot of money for this car to have it acting up already. I do not trust Dealership to tell me the truth. Thank you.
The contact owns a 2021 Kia Sorento. The contact stated while driving at various speeds, the engine was vibrating abnormally. The contact took the vehicle to the dealer. The dealer set an appointment however, the vehicle had not yet been diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 500. Consumer would like to withdrawal the complaint.
Hello, My 2021 Kia Sorento SX was purchased new and it currently has 1917 mileages on the odometer. After purchasing the vehicle I have noticed a very noticeable noise which seems like coming from the transmission. When I slow to a stop a big clicking noise comes from the transmission. This noise is concerning regarding a safety stand-point and to be honest it is really annoying. I have read some other comments online and it seems to be an issue around this certain make and model. I have been to a Kia service center on two separate occasions on this issue. At this time the service department stated they can not assist me moving forward unless I escalate this to Kia Support which I plan on doing. Thank you for your time.
Within a 2 month period after purchasing this vehicle, the windshield has cracked twice. First time was more understandable as a larger sized rock hit the windshield right next to the pillar on the passenger side creating a roughly 4” starburst crack. That one was replaced and 2 weeks later a tiny pebble kicked up and created a small chip on the upper corner driver side. Within about 30 seconds the chip spread halfway across the windshield. These new windshield seems to be extremely weak and falling in line with the issues the Telluride had as well with the Kia acoustic glass.
Transmission has to be replaced. Car shut off, redlined when gears switched, struggled between gear shifts, would not start.
In traffic at a stop either needing to make a turn or just accelerate forward, when passing over an uneven surface (pothole, sidewalk curb from exiting a business), the accelerator does not respond to the pressure being applied and the vehicle barely moves even with pedal nearly to the floor (like crawls 1-2MPH), the traction control light blinks, to get across the intersection or junction and then it suddenly performs as if nothing happened. This is very dangerous as the vehicle is almost practically stalled and all you can see is oncoming traffic approaching. It is very hard to replicate but occurs at the most unfortunate times. The vehicle was just at its' first service appointment where I escalated the issue to the service department. They claimed they could not replicate, but they knew what I was describing and said there was nothing they could do. I also asked if they could ride with me so I can try to replicate it, but they declined. However; this is a safety concern.
Transmission failed at 3200 miles leaving my family stranded. Car was completely disabled abruptly. Luckily I was able to find people to push my car to a safe location until my tow arrived. This was very scary given the fact I had my three children inside.
Engine stall while sitting in red light twice in one month. I had to put vehicle in park and restart the vehicle to get the vehicle moving.
I am having trouble with traction control on my 2021 SX Xline... when turning it comes on suddenly resulting in power loss and no ability to accelerate. This has happened four times since purchasing the vehicle. I nearly got hit when it happened twice last night trying to get home. It is dry here - no water or rain. The vehicle was in smart mode, has awd and the traction control lights flickered on and off on and off right before the problem happens.
On Monday 7/26/2021 I heard a popping sound and discovered that the windshield of my 2021 Kia Sorento SX sustained an approximate 2–3 inch starburst sized crack that proceeded to spread overnight while parked in the garage. The crack increased to about 6 inches long. The crack is topmost more on the driver’s side, initiating a pinpoint exactly on the edge of the middle black patterned grid directly to the left of the rear view mirror mounting. While inspecting the crack this morning , running my fingers along the damage glass both inside and out, I could not feel any divots. The glass to the touch was as smooth as silk. I am concerned about the possibility of a factory defect due to the recall of 2019 Kia Telluride windshields. This car is only 6 months old.
The contact owns a 2021 Kia Sorento. The contact stated that after parking the vehicle, the contact noticed that the exhaust started to leak. The contact also stated that the engine was overheating. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic but was not yet diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 21V519000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was approximately 7,911.
Vehicle slams into gears, jerks forward when accelerating, hesitates a long time when reversing then changing to drive(extremely dangerous), and when in park and not turned off yet it surges or revs slightly and you can feel it trying to go forward. At first these things were rare but then became occasional and now after a year they have become constant. Dealership says I need a new transmission and they may have my car for two months or more! Have also had a dead battery twice already with nothing left on or plugged in.
I brought this truck 1/1/21. 6/13/21, the transmission went out on me. The Kia Dealership had to replace 3 transmissions, in which the truck stayed in the shop for over 4 months with no loaner. When I got it back, I drove it for 2 weeks and in the middle of traffic, the dashboards lit up like a Christmas tree, then the truck cut off on me. This is a safety concern and this truck is a lemon. Currently going through the buy back process since September. It's now going on December.