There are 3 stored owner reports matching the visibility & wipers leading-label group for the 2025 Kia Sorento in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)Was merging onto the San Tan L202 Freeway from the SR24 On Ramp. While accelerating to up to roughly 65mph, what sounded like a gunshot went off and it became very loud in the cabin of my car. I then noticed glass flying around the outside of my car, so I immediately pulled over onto the shoulder to see what happened. When I got out and looked up I noticed that the sunroof had completely exploded out in the center and that the glass was facing upwards. My husband came to help me take the vehicle to Horne Kia Dealership and we left it with them that day. There was no any indication of anything hitting or striking the vehicle, anything falling down onto it, or any external factors that could have contributed to the sunroof exploding.
At highway speeds and in windy conditions, both side view mirrors partially fold inwards obstructing the ability to check blinds spots. The vehicle was purchased new from a dealership a month ago. The dealership has been notified of this issue as well as the check engine light being on since the vehicle was 5 days old and we were told they are unable to take the vehicle in until they have a loaner car available. Attached are two images of the driver's sideview mirror showing the approximate distance the mirror folds inwards with little effort.
The contact owns a 2025 Kia Sorento. The contact stated while his wife was driving approximately 25 MPH in the snow with the windshield wipers activated, the windshield wipers became stuck in the middle of the windshield due to snow accumulation in the area between the windshield and the hood. The contact's wife pulled over to the side of the road and noticed that the accumulated snow had turned into built-up ice, which obstructed the windshield wipers functionality. The contact's wife removed the ice in the area between the windshield and the hood and continued driving. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the windshield wiper gear shaft was damaged and the arm that originated from the windshield wiper motor was bent due to the built-up ice. The dealer determined that the windshield wipers motor assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,600.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.