2022 Kia Soul Complaint Log

The contact owns a 2022 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power and stalled, with several unknown warning lights illuminated. The vehicle was unable to restart and needed to be towed. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The vehicle was towed to the dealer, where it was diagnosed and it was determined that the engine had failed and needed to be replaced. The vehicle was repaired. The contact was informed by the dealer that a used engine was installed as a replacement in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.

Update – April 1, 2026 (NHTSA Complaint #XXX) Today, April 1, 2026, at XXX I was informed that the engine replacement will not proceed because “the 3 years or 36,000 miles have passed.” This is incorrect. My Kia Soul 2022, VIN [XXX] , currently has 44,649 miles and was purchased in 2021. Kia’s Powertrain warranty is 10 years / 100,000 miles for the original owner and covers the engine. The basic 5-year/60,000-mile warranty does not apply in this case. On February 2, 2026, the technician documented stuck oil control rings allowing oil to enter the compression area, causing excessive oil consumption. A PWA was requested for full engine replacement. I have three failed oil consumption tests (more than 1 quart per 1,000 miles) and low compression on piston 3 (145 PSI). This would be the second major engine intervention in less than one year. The dealer is proposing only a partial repair of pieces, which does not solve the root cause and represents a safety risk (engine damage, possible fire, or loss of power), as warned in the official Kia letter I received. I request that NHTSA review this unjustified denial of warranty repair and require Kia to honor the Powertrain coverage. Attached: Technician notes from February 2, 2026, the three oil consumption tests, official Kia Puerto Rico letter, full repair history, and denial communication from April 1, 2026. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When I drive in alloys mode the system jerky and engine makes noise or hangs and I have to turn it off and on to start it back up to drive. When I drive without alloys on it thugs sporadically as if it is going to drive backward. Per the dealer the engine oil is slugs even thought it had oil change. But this vehicle is scary, I need it but scare of driving it.

I am filing a safety complaint regarding my 2022 Kia Soul LX with approximately 97,500 miles. The vehicle has experienced sudden and excessive oil consumption despite regular maintenance and a recent oil change about 1,500 miles prior to failure. While driving in normal traffic conditions, the vehicle suddenly began running rough, lost power, and entered limp mode. Shortly after, the engine stalled while I was actively driving, creating a dangerous situation and safety concern for myself and other drivers. A mechanic inspection found diagnostic trouble codes related to camshaft timing issues and determined that the timing chain tensioner likely failed due to oil starvation. The mechanic also found internal engine damage including piston ring failure caused by abnormal oil consumption. I was advised the engine is not repairable and requires replacement. I understand there have been widespread reports, recalls, and class action litigation involving Kia engines experiencing similar oil consumption and catastrophic failure issues. However, I was informed my specific VIN is not currently included. Because this failure caused a sudden stall while driving and poses a significant safety risk, I am requesting that this complaint be investigated. I believe this defect could affect additional vehicles beyond those currently included in recalls or service campaigns. This vehicle was properly maintained and the failure occurred unexpectedly and prematurely for a modern engine. Before the stall that happened going at least 35 mph with my [XXX] daughter In the rear seat, there was no prior warning oil lights or engine lights. Causing severe safety concerns for myself and child. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Kia Soul. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). After retrieving the vehicle, there was an audible tinging sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken back to the dealer, and the contact was informed that the tires needed to be replaced. The vehicle was taken back to the local dealer for an extensive overhaul, and it was determined that the engine needed to be replaced. The oil level was approximately ¾ of a quart low. The manufacturer was contacted, but no assistance was provided. The manufacturer suggested driving the vehicle for 1,000 miles and having an oil consumption test performed. The failure mileage was approximately 69,000.

Urgent Escalation – Case CAS-XXX – Kia Soul 2022 VIN [XXX] – Excessive Oil Consumption Confirmed in 3 Tests – Partial Repair Unacceptable After Multiple Failures and Second Engine Intervention in Less Than six months INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's daughter owns a 2022 Kia Soul. The contact stated that while her daughter was driving 40 MPH, the engine froze for two minutes. The oil light was illuminated. The contact stated that the vehicle was undriveable. The vehicle was towed to the local dealer, and the failure was associated with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); but the recall repair was declined because maintenance receipts were not available. The vehicle was towed to another local dealer, Friendship Kia, where the vehicle was diagnosed with a bent camshaft and spark plugs failure. The spark plugs were replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.

Vehicle is only 4 years old. Engine light came on. I used my Fixd code reader to diagnose. It mentioned several sensors which I replace cam shaft sensor. Intake sensor. Crank shay sensor. All were replaced, engine light came back on after each replacement. I took it to dealership for service and diagnosis. They indicated engine replacement due to timing being out of line; sheared king pin. Vehicle has been serviced regularly. Never anticipated having to replace an engine on a four year old vehicle. Still making payments and now $9,000 repair is Absurd! Additionally, these symptoms are consistent with similar symptoms listed in other kia soul recalls. This is my second Kia but probably will be my last if the manufacturer does not rectify this problem. Codes: P0017, P000B, P0068, P0014

My 2022 Kia Soul experienced a sudden loss of motive power and stalling while driving, creating a high risk for a rear-end collision in traffic. An authorized Kia dealership (Mike Miller Kia) performed a major timing repair in March 2025 [XXX] ) to address these safety issues. However, the exact same failure occurred again in January 2026. The dealership now documents that the engine was 4 quarts low on oil, nearly empty, despite proper maintenance. This indicates a severe oil consumption defect that leads to timing failure and unpredictable engine stalls. I believe this vehicle poses an unreasonable safety risk due to this recurring stalling condition, which matches the defect described in NHTSA Recall 25V099 (SC336), though my VIN is currently excluded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the DTC: P1C28 was retrieved, which the contact related to NHTSA Campaign Number: 23V531000 (Power Train); however, the model year was not included in the recall. The contact later became aware that the VIN was included in NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair. The dealer diagnosed that the engine oil pump needed to be replaced, and the contact was informed that the repair was not covered under the recall. The contact stated that the oil pump failure might also be related to the oil piston rings failure described in the recall. The manufacturer was notified of the failure but declined to cover the cost of the repair. The vehicle was not yet repaired. The failure mileage was approximately 62,000.

I have a Kia Soul 2022 and I have been having a lot of different problems with my vehicle that are a serious safety hazard for my family and myself. I was trying to pass 18 wheeler truck one night and I saw white and black smoke coming out from the back of my Kia Soul. I was trying to pass a 18 wheeler on the Interstate and my car shut its self all the way off. I freaked out and lucky there was no one on the right side when this happened I veered off to the right of the interstate and checked everything but I could smell something was burning. I sat on side of interstate I waited about 45 minutes and tried to crank it and it cranked so I was able to get to our location and I had a mechanic look at it he said it was the pistons and burning my oil. I took it back to get the guy look at it where I got the oil changed and he had to put more oil and an oil filter in it again.. I then went back home several days later I took the car back out and it started smoking and jerking on the road. The smoking is getting worse now. I know Kia had a recall on the cars, but for some reason my VIN wasn’t included my car is doing the same as what the other ones are doing and to be honest I feel like all KIa Spul 2022 should be in recall this is very dangerous and I am still having to pay on ours and I am scared to drive it. There is a lot more to my story, but I don’t want to get banned. I just want my car to be included in the recall and all the others that are still having this problem. This is a dangerous defect and it should be fixed my car is my source of income and now have no clue what I will do when it catches on fire. Just today it smoked four times after going back to get more oil last night, because it was completely out of oil and I bought 2 quarts of oil just to get to the oil change place. Be careful and call corporate they should be under recall and corporate should be nicer to their customers and we shouldn’t have to pay for everything this recall is causing

Safety recall letter dated 4/4/25 states the piston rings may have been manufactured incorrectly causing oil consumption resulting in loss of drive power and/or fire. Kia performed two 1000 mile oil level checks which indicated it was 2 quarts low both times!!! I have asked for a written document stating they are not going to fix the problem and why (because he did not have all his oil change records ) but they will not send one not will they answer my emails or phone calls!

My car stalled with no precursors. The engine and oil was maintain but the engined stall with out smoke or mixed oil. This error falls directly under the recall for pistion rings that cause engine failure. I brought my vehicle to Archer Kia and after two-three months of waited for the recall repair they stated that they could not repair the failed engine under the recall that causes failed engines.

The contact owns a 2022 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and jolted before returning to normal functionality. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was not available.

I was driving back from Cleveland Oh to Columbus oh, the car started to slow down on its own , the engine light came on,and the car started to shake, and back firing. I made back home took care of to a certified mechanic shop for diagnostics. I just got an oil changed two days before this happened the mechanic noticed there was no oil in my car, it Was in my piston rings. They told me there was a recall on my year Kia for the piston . I called Kia, they said they couldn’t find a recall for my car. If there was a recall sc336 for Kia souls and seltos. I asked if the dealer could honor the recall on my vehicle they said no because the recall didn’t include my vin number

Originally, my CE light came on the first week of July 2025 and threw a Historical P0011 code for my intake Camshaft Variable Timing Solenoid. Light went off, and I took it to my local KIA dealership within a couple of days for a diag. They didn't catch a code, but said that sometimes the P0011 code will throw if there is any oil build-up, so they just recommended a 60k mile maintenance about 9k miles early and that it "should clear the code" with a flush. I couldn't afford a $1400 total service so I took it to a service shop nearby for an engine flush and an oil change on 08/08/25. The service shop also got a code for my variable Timing Solenoid and they cleared it after service. After one drive cycle, the CE light came back on, and this time threw a pending code for a Cylinder 2 misfire. The employee at the Auto Parts store said that Cylinder 2 could have a faulty coil and suggested a replacement, which we did. After another drive cycle, the CE light came on once again and threw a code(of unknown status) for a Cylinder 2 and 4 misfire. They advised us that due to the misfires after an oil change, that the Solenoid sounded like the problem afterall. I replaced my Solenoid, and not only did my CE light come on again, but I also experienced misfire, along with white smoke from my exhaust and rough idle. I got one last diag on 08/09/25 and they were able to do a scan, where they found oil had reached my spark plugs, and had noted the walls of my pistons were worn from the pistons knocking the walls. We also noticed that we burned through the entirety of the oil added to my vehicle during my oil change. With all of that information, the mechanic advised me that his best opinion without looking at my internal motor that my Piston Rings are likely worn, causing my misfires, oil consumption, burnt oil, and oil rising past the Piston Rings. We discussed the current recall on 2022 Kia Souls due to faulty Piston Rings and that it could coincide

My [XXX] daughter was a passenger in a vehicle involved in a crash in which the vehicle struck a tree and a fire was present. She was unable to exit the vehicle and did not receive medical attention in time. Public records indicate the vehicle had an open federal safety recall at the time, listed as incomplete. I am submitting this information for awareness and review. I am not making any conclusions regarding causation. However, I believe it is important that incidents involving vehicle fires and open recalls are documented and evaluated to help protect other families. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My kia soul had no warning lights until last week when it shut down completely while pulling into an intersection, I have just purchased it 6 months ago. The engine light came on along with the oil lamp, battery light and master warning light. The car shut down and after a few minutes came back on. It has been doing this randomly for a week now so its barely been driven. It had a p000a code so I took it to a kia dealership for repairs after having it checked elsewhere and being told it needs a new engine. The repairs they quoted me at are over 4k and included the intake cam and intake and exhaust cam phasers. There is not much of a guarantee that this could not happen again if I spend it. I was told its unsafe to drive so its parked and may have to be defaulted on. I've seen others with similar issues while researching.

Check engine light came on so I took the car to a mechanic who scanned the vehicle and found diagnostic trouble code P0017 (Crankshaft Position – Camshaft Position Correlation). This code indicates a timing issue that could be related to a timing chain or camshaft sensor malfunction. The car only has 92,000 miles and is less than 10 years old, I bought it pre-owned. I contacted KIA corporate and was told to take the car to a dealership for evaluation, but the dealership refused to inspect the car without a $250 diagnostic fee, stating it was not covered because the vehicle was purchased used. My understanding is that powertrain issues like this should be covered under warranty, and this may relate to existing recalls such as Recall SC336, which concerns engine performance and safety. This could pose a serious safety risk if the engine fails while driving.

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact stated that there was an abnormally loud sound coming from the engine while driving at various speeds and while the engine was idling. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be repaired under the recall. The dealer informed the contact that the failure appeared to be related to the oil pressure throughout the engine. Additionally, the dealer informed the contact that the recall test could not be performed because the vehicle had failed to start; however, the contact stated that the vehicle was operable at the time it was taken to the dealer. The dealer informed the contact that the engine needed to be replaced out the out-of-pocket. The contact related the engine replacement to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 77,800.

Took my 2022 soul in for the ring recall. The kia dealership in myrtle beach denied warranty due to sludge. That my complaint. I thought if ring leaks it creates sludge.

The contact owns a 2022 Kia Soul. The contact stated while driving 30 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway and observed smoke coming from the engine compartment. The contact stated that the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the engine had seized but was unable to diagnose the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

Car is burning oil and check engine light came on. It shakes and stalls when coming to a stop.

When vehicle stopped at red light, foot on break. The whole car shut down and locked up and I was unable to move. I had to turn the car off and back on and jerk the wheel to get it to respond again. This happened twice in one drive. This is right after getting my car back from dealership for parts that had to be replaced due to a re-call.

The contact owned a 2022 Kia Soul. The contact stated that while driving at approximately 35 MPH, another vehicle attempted to merge in front of the contact, causing the front driver side of the vehicle to collide with the rear passenger end of another vehicle, but the air bag did not deploy. The contact sustained neck and shoulder injuries. Medical attention was not sought as of yet; however has a doctor appointment scheduled. The vehicle was then towed to a tow lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was 49,000.

-Piston oil rings,oil burn -potential fire or wreck risk -oil usage confirmed -no -engine noise Manufacturers are accepting 1 qt burn per 1,000 miles. This is beyond excessive and should be repaired or replaced.

I am writing to formally report a concern regarding my 2022 Kia Soul, which is exhibiting symptoms identical to those described in NHTSA Recall 25V099000 (engine recall for excessive oil consumption and potential fire risk in 2.0L Nu MPI engines). Vehicle Information: VIN: [XXX] Year/Model: 2022 Kia Soul -Engine: 2.0L Nu MPI -Manufacture Date: October 2021 -Current Mileage: 61,091 My vehicle is consuming oil at an abnormal rate. I have documented that oil levels drop dangerously low by approximately 2,000- 3,000 miles after each oil change. Multiple inspections by Kia service technicians at Ricart Kia in Groveport Ohio (where the vehicle was purchased) and 1 time at Coughlin Kia in Lancaster Ohio and they have found no external leaks and no visible signs of burning, yet the issue persists. I have also undergone Kia’s standard oil consumption test at 1,000 miles post-change, but the issue does not manifest at that point — only after continued mileage, as oil loss becomes more pronounced past the early driving phase. Which fits with the description of the piston rings causing excessive oil consumption… a common pattern with defective oil rings: the oil consumption ramps up after initial miles, especially once the engine is fully warmed and carbon buildup begins interfering with the rings after an oil change. Per Ricart Kia in groveport, I am now getting an oil change every 3,000 miles to prevent issues or damage and also having to check my oil every day. Upon the most recent oil change at 3,000 miles..I was nearly empty. My vehicle’s manufacture date and engine match the criteria in Recall 25V099000. Despite this, my VIN is not currently included, even though I’m experiencing the exact issue the recall describes. I’m concerned this is an oversight or that my engine batch was mistakenly excluded from the initial VIN list. I am requesting: A formal review of my VIN for inclusion in Recall 25V099000. Guidance on how to proceed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the contact stated that the low oil pressure warning light failed to illuminate while the engine oil level was significantly low. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact stated that on the first test, the vehicle had consumed 1.1 quart of oil after 1,946 miles. The contact stated that on the second test, the vehicle had consumed 1/2 quart of oil after 1,047 miles. The dealer informed the contact the oil consumption test met the manufacturer's guidelines, and the contact was referred to the manufacturer for assistance. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 51,000.

As of today 05/08/25 car will not start, it was also chugging while i was on the freeway and would not go over 50mph

Rodents chewed through the main wire harness on my vehicle on 2 separate occasions, both times in the same exact location. This recurring damage poses a serious safety risk and may be linked to soy-based wire coatings that attract rodents. The first incident required a $4,979.27 repair, covered by insurance; I paid a $500 deductible. The vehicle was diagnosed by Boonton Auto Body Shop. I recently discovered a second instance of rodent damage in the exact same location, which has not yet been repaired. This led me to investigate further and learn that this may be a common issue in certain vehicles, possibly due to soy-based insulation. I filed a complaint with Kia, but they denied responsibility. The main wire harness is critical to safety systems including braking, steering, engine performance, lighting, and airbags. Although I caught the issue before any accident occurred, undetected damage could lead to serious safety failures while driving. Some may argue the issue is environmental, but I also own a 2012 Toyota Prius, which I own and park in the same location since 2012. That vehicle has never had any rodent damage. This suggests that the problem is not just environmental, but may be due to the design, material based, or placement of the wiring in the Kia. Many consumers are unaware they can report safety-related issues to NHTSA. After being denied by the manufacturer, most are left with high repair costs and no resolution. I am concerned that if consumers remain silent or unaware of this process, Kia will not be held accountable. This is not an isolated case. The repeated, location-specific failure and the manufacturer's refusal to act show a clear pattern of potential design defect. I urge NHTSA to investigate this issue seriously, issue a recall to ensure Kia addresses the problem and protects consumer safety, and require the manufacturer to reimburse affected consumers for repair costs. This issue must be addressed before a serious accident occurs.

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the recall repair was on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the manufacturer had placed the recall on hold. The manufacturer was testing the remedy. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer informed the contact that parts for the recall repair were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My car is still under factory warranty and there's a recall, yet Kia will not provide any help

I am submitting this complaint about a serious and unresolved safety issue with my Kia vehicle. Kia is currently attempting to reverse an active recall on my vehicle, despite the fact that the issue still exists and has not been fixed. This is an extremely dangerous situation, and I believe they are doing this simply to save money, not to protect drivers. My vehicle was at a Kia dealership for over three weeks, during which time no meaningful repairs were made. The only service performed was a cabin air filter replacement, which I was charged for. The original issue—covered under an active recall that warned of a potential engine fire—was never addressed. Now I’ve been told I need to pick up my car and drive it, even though Kia acknowledges the vehicle is still under an active recall. The dealer told me that if it “acts up,” I can bring it back. This is completely unacceptable. I should not be expected to risk my safety or the safety of others by driving a vehicle that Kia itself has said could catch fire. It is extremely troubling that Kia is trying to walk back the recall status, leaving drivers like me to deal with unsafe vehicles. They had my car for weeks, made no safety repairs, and now expect me to drive it with the same risk that triggered the recall in the first place. This is not how recalls should work, and I am asking NHTSA to investigate Kia’s handling of this issue and ensure they are held accountable for knowingly putting unsafe vehicles back on the road. Thank you for your attention to this serious safety matter.

I dropped my car off yesterday and they stated that it did in fact need a new engine. My problem is how come the dealership won’t provide a loaner!? They are telling me that they are unsure when they can get it fixed! People need to go to work!! How can you expect a customer to be ok with this! I’m going to be forced to drive this car! This is completely ridiculous and unsatisfactory!

The contact owns a 2022 Kia Soul. The contact was notified that the VIN was included in NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). No warning lights were illuminated. The contact had not experienced a failure; however, the dealer inspected the vehicle and informed the contact that the engine needed to be replaced as per the recall summary. The vehicle was not yet repaired. The manufacturer was notified of the issue. Parts distribution disconnect.

Car was having acceleration issues, loss of power, and stalled while driving. Took the car to the dealership to be assessed for active recall SC336 and they passed the car deeming it was safe to drive. I expressed concern with the safety of driving this car with the symptoms it was showing. They offered no other services. Approximately one month later, the car could not accelerate, lost power, stalled on the freeway, and would not restart. The car was towed to the nearest dealership and diagnosed to determine the engine needs to be replaced. Kia customer service said since the car was “cleared” previously of the recall that it would not be eligible for replacement under the recall. Thankfully I have warranty but I think this is extremely inappropriate and I also think it was inappropriate diagnosed when I took it the first time to the dealership and driving the car was a risk!

My 2022 Kia Soul was recalled due to an engine defect involving piston oil rings. The recall repair was supposed to include a specific engine vibration test and possibly an engine replacement if the test failed. Initially, the dealership performed the test incorrectly and said it failed. They redid the test and said it passed, but instead of replacing or fully inspecting the engine, they only installed an oil ring sensor. I am worried the sensor-only fix does not address the root issue, especially since the sensor’s effectiveness is currently being audited. This could pose a safety risk because the engine defect can cause failure, loss of power, or fire. In addition, I have experienced the warning light—a triangle with an exclamation point—that comes on intermittently. When it does, the message says to “check upper rear brake light.” This warning light has appeared multiple times, which adds to my concern about the vehicle’s condition. No other warning lights related to the engine have appeared yet, but I’m concerned about the incomplete recall fix and the possibility of future engine problems. The problem has not been fully confirmed or resolved by the manufacturer or an independent service center.

I've had issues with my air conditioner not working properly and now making a loud humming sound. Also my car is very sluggish and my motor is very loud when the car is running. Sometimes it doesn't want to shift exactly when it should it takes longer and I have to take my foot off the gas to let it shift. My car keeps running out of oil every time before the designated oil change time and mileage. This really worries me and no lights show on my dash when my oil pressure gets low which is alarming because it got low one time and I could hear the pistols rubbing together, I knew immediately I needed oil. Sure enough I put oil in the car the noise stopped and I went and got an oil change the next day because I was worried about my car. The oil issue has happened multiple times..

The car stopped several times and had to be towed! One day the car just wouldn't start! My brother took it to the dealership and they said it needed a new engine!

The contact owns a 2022 Kia Soul. The contact stated that while making a left turn, the vehicle lost motive power. The vehicle drifted to safety. The vehicle was restarted. Additionally, while driving on several occasions at speeds over 40 MPH, there was a rattling sound coming from the engine compartment. The contact then received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); while researching the cause of the failure. The manufacturer was notified of the failure and stated that parts for the repair were not yet available. The failure mileage was approximately 71,000.

Engine stalls with white smoke with auto start stop on

I bought my 2022 KIA Soul September 2021. in 2022, I brought my car to KIA in Clifton NJ because it shut down suddenly without warning while in drive, the battery, oil and engine lights came on. I would put my car in park, turn it off and on again for the car to start. by doing so, all the lights disappear and my car would drive like normal. KIA said the couldn't find the issue. I brought it back to KIA again in October of 2024 because my car did the very same thing as it did in 2022. Once again, KIA stated they couldn't find the issue. March 4th, 5th, 6th and 7th, 2025, my car started shutting down on me every 10 minutes while in drive, my car would then start reversing while in drive and the breaks would become very stiff. In order for my car to stop, I had to put my car in park, turn it completely off and then on again for it to drive. My car is now at KIA dealership in Clifton NJ, once again, they keep telling me they don't know what's wrong with my car. I am afraid I may get on the highway with my car and get into a terrible accident and thats when they will find the issue. I am afraid for my daughter and my life at this point. I am now driving a rental that KIA refuse to pay for until they figure out the issue. I was told, they would only pay for a rental if the issue is covered under my warranty. I have been complaining about this issue to KIA since year 2022 and nothing has been resolved. I need help resoling this issue with KIA, I called corporate and they were no help.

The contact owns a 2022 Kia Soul. The contact stated while stopped at a traffic signal, the brake pedal was depressed, and the vehicle shuddered and then stalled. The contact stated that while attempting to restart the vehicle, the check engine and battery warning lights were illuminated. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The dealer advised the contact that the failure might be related to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the dealer would not replace the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

I am writing to formally report an engine failure in my 2022 Kia Soul, which I believe is directly related to the known engine defects that have prompted Kia to issue multiple recalls for this model and others with the same powertrain. Although my vehicle is not currently included in any active recall campaigns, it is exhibiting the exact symptoms and failure conditions outlined in Recall SC147 / SC200 (or similar recall numbers involving engine defects in Kia Souls and related models). Specifically, the vehicle has experienced: engine knocking, excessive oil consumption, and stalled while driving, which led to the diagnosis that the engine requires full replacement. The vehicle has been maintained according to the manufacturer’s recommended service schedule and has not been subject to any misuse or neglect. The failure appears to be consistent with the design or manufacturing defect that has affected a significant number of Kia engines, particularly those with the Theta II or Nu engines. This situation presents a serious safety concern, especially given the potential for the engine to seize while driving. It is also a substantial financial burden to bear for an issue that Kia has already acknowledged as systemic in other vehicles. I am respectfully requesting the following: 1.That my vehicle’s case be formally investigated for inclusion in any current or future recall campaigns. 2.That Kia offer coverage for the full cost of engine replacement under warranty or a goodwill repair program. 3.That the National Highway Traffic Safety Administration take this complaint under advisement as part of a broader pattern of engine-related failures. I have attached a service estimate that supports my claim. I would appreciate a prompt response and resolution to this matter, as the vehicle is currently inoperable and presents an ongoing hardship.

In March 2025, my 2022 Kia Soul developed a check engine light and drivability problems that progressed to rough idle, loss of power, reduced power with limited speed and an unresponsive throttle, and stalling after continued driving. The vehicle was taken to the dealership, and the dealer performed a major timing related repair (camshaft and related timing/CVVT components) under on 03/07/2025. In January 2026, the check engine light returned and the dealer’s printout shows timing correlation related codes again (P0014 shown as pending and P0017 stored as history). Because the prior event involved loss of power and stalling, I stopped driving the vehicle immediately and brought it in as soon as the dealer had an opening to avoid a repeat safety incident. The dealership has stated the condition is due to low oil or excessive oil consumption and has recommended either engine replacement or additional major timing/engine repairs to make the vehicle drivable. I am concerned this is a recurring engine timing or engine control condition that can lead to reduced power and stalling while driving. I am also aware of recalls or manufacturer campaigns reported for similar Kia Soul vehicles involving engine oil consumption or related engine damage concerns, but my VIN does not show as included. Given the repeat timing related codes and prior reduced power and stalling, I am requesting review of whether this condition warrants broader investigation beyond the current VIN scope.

I am submitting this complaint regarding the well-documented engine defect involving faulty piston rings in Kia vehicles, which has led to an official recall 25V099. While Kia has agreed to repair the engine IF it fails when it fails, they have refused to offer a repurchase or fair compensation for the diminished value of the vehicle — despite the fact that this defect is a manufacturer-responsible issue and has significantly compromised the value, safety reputation, and resale potential of our vehicle. We purchased this vehicle in good faith, unaware of any such defect at the time of purchase. The recall, once publicized, instantly reduced the car’s market value and undermined confidence in its reliability — even if a repair is offered. We do not believe a mere repair fully resolves the financial impact or the breach of trust involved. A permanently compromised engine, even when repaired, may still pose long-term risks that affect performance, safety, and value. This is a material defect that devalues the asset we financed. Kia’s current position is to offer only repair, refusing buyback or compensation for depreciation resulting from their manufacturing defect. This is not acceptable, as it disregards the economic harm to consumers and the loss in vehicle equity stemming directly from Kia's own negligence. We are requesting that NHTSA investigate Kia’s broader policy in addressing this defect, including whether its refusal to compensate consumers for lost value constitutes a failure of consumer protection standards under federal safety and recall law. We respectfully ask that NHTSA: Continue oversight of Kia's recall process and consumer remedies. Encourage Kia to offer buyback or financial restitution to impacted owners. Recognize that for many consumers, a repair does not restore what was lost. Thank you for your attention to this matter. I am happy to provide documentation of our purchase, communication with Kia, and further details as needed

I had this car go to the garage back in February under the 2021-2023 Seltos and Soul engine recall. The engine was fine but the check engine light is has been on since MARCH. I personally believe this was software related as I had MULTIPLE technicians verify the sensor and wiring is still in top shape. My OBD2 Reader shows the engine is pulling a large amount of retarded timing and it only happens under acceleration.

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The local dealer was contacted; however, the dealer informed that contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine compartment while driving at various speeds. The contact stated that the vehicle occasionally stalled while driving at various speeds. The failure had occurred four times. The contact stated that during the last failure while driving approximately 30 MPH, the vehicle stalled. The contact coasted over to the side of the road and had the vehicle towed to the dealer. The contact was asked to provide proof of maintenance while the vehicle was being inspected, to determine if the engine would be replaced under the recall. The vehicle was not repaired. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 44,896. Parts distribution disconnect.