2020 Kia Telluride Complaint Log

WINDSHIELD IS CHIPPING EXTREMELY EASY DURING NORMAL HIGHWAY DRIVING. WITHIN 2 MONTHS, THREE SIGNIFICANT CHIPS WITH ONE OF THEM CRACKING.

10/25/2019-THE FRONT WINDSHIELD WAS HIT BY SOMETHING WHILE TRAVELING ON THE HIGHWAY. I INSPECTED THE WINDSHIELD AND DID NOT FIND ANY EVIDENCE OF DAMAGE. THE NEXT MORNING THERE WAS A LONG CRACK IN MY WINDSHIELD. I CONTACTED KIA AND WAS INFORMED THAT THIS WAS NOT A WARRANTY ISSUE AND WOULD NOT BE COVERED. THE WINDSHIELD WAS REPLACED WITH A KIA REPLACEMENT WINDSHIELD BY SAFELITE. THE COST OF REPAIR WAS $1,540.43. A CLAIM WAS MADE AND PAID BY MY INSURANCE CARRIER AIG. A FEW MONTHS LATER I RECEIVED A LETTER FROM KIA ACKNOWLEDGING THAT THERE WAS AN ISSUE AND THE COST OF THE REPAIR WOULD BE PAID FOR BY KIA. I CONTACTED AIG AND LET THEM KNOW, BUT TO MY KNOWLEDGE, AIG HAS NOT MADE A REQUEST FOR REIMBURSEMENT. 8-10-2020 MY REPLACEMENT WINDSHIELD WAS HIT BY A SMALL OBJECT WHILE TRAVELING AT HIGHWAY SPEED. THE WINDOW IMMEDIATELY DEVELOPED A CRACK THAT CONTINUED TO EXPAND AS I DROVE. THE BREAK HAPPENED YESTERDAY. I TOOK THE VEHICLE INTO A KIA DEALERSHIP AND HAVE FILED A CLAIM. I AM WAITING FOR A DECISION AND A REPLACEMENT WINDSHIELD. IN THE MEANTIME THE CRACK IS CONTINUING TO GROW AND IS NOW 24' LONG AND GROWING. IT IS MY UNDERSTANDING THAT KIA IS GOING TO PAY TO REPLACE THE WINDSHIELD, BUT MY SERVICE ADVISOR TOLD ME THAT KIA WOULD NOT PAY FOR ANY ADDITIONAL REPLACEMENTS. NOTE BOTH INCIDENTS HAPPEN ON THE WAY HOME FROM MY WEEKEND HOUSE ON US-59 NORTH.

WINDSHIELD HAS MANY CHIPS. IT SEEMS THAT MORE THAN OTHER VEHICLES I HAVE OWNED. TELLURIDE ONLY HAS ABOUT 13,000 MILES AND I GET SPARKLES ON THE WINDSHIELD WHEN DRIVING IN THE SUM FROM ALL OF THE SMALL CHIPS. CAR ONLY DRIVEN ON THE HIGHWAY ON SELDOM TRIPS FROM LOS ALAMOS TO ALBUQUERQUE. I NOW SEE WHY THEY DO NOT COVER THE WINDSHIELD ON WARRANTY OR EXTENDED WARRANTY WHICH I PURCHASED

7/29/2020 DRIVING ON HIGHWAY, SEMI DRIVES BY AND A ROCK HIT MY WINDSHIELD, RIGHT IN THE MIDDLE, IT DID SOME PRETTY GOOD DAMAGE, I DROVE STRAIGHT TO MY INSURANCE COMPANY BY THE TIME I HAD ARRIVED THERE IT WAS SPLINTERING EVERYWHERE, MY AGENT CAME OUT TO LOOK AT IT AND HE COULD NOT BELIEVE THE DAMAGE TO THE WINDSHIELD FROM THE ROCK., MY HUSBAND AND I HAVE ONLY HAD THE CARE FOR 3 MONTHS. I HAVE BEEN RESEARCHING FOR A NEW WINDSHIELD AND CAME ACROSS THIS WEBSITE SO I THOUGHT I WOULD REACH OUT TO YOU ALL SINCE I AM STILL TRYING TO FIND A REPLACEMENT WINDSHIELD.

TINY CHIP FROM PEBBLE IN BOTTOM CORNER IS NOW CRACKING TOTALLY ACROSS THE WINDSHIELD IN 1 DAY

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Numbers: 20V436000 (Electrical System, Forward Collision Avoidance, Exterior Lighting) and 22V626000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The check engine warning light was illuminated. The contact stated that the brake pedal was firm while attempting to stop the vehicle. There was no warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000. Parts distribution disconnect.

THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.

WHILE DRIVING ON THE INTERSTATE A SMALL ROCK HIT THE TOP OF MY WINDSHIELD. THE NEXT MORNING I A CRACKED THAT SPREAD ACROSS MY PASSENGER SIDE. THE CRACK CONTINUE TO SPREAD OVER THE NEXT DAYS. NOW IT REACHES ALL THE WAY TO THE SIDE. I HAVE ONLY HAD MY KIA FOR ABOUT A 1 1/2 MONTHS. I HAVE HAD A ROCK HIT MY WINDSHIELD IN OTHER VEHICLES AND NEVER HAD A WINDSHIELD CRACK LIKE THIS. IT SUCKS BECAUSE I REALLY LIKE THE TELLURIDE. HOPE THEY MAKE A BETTER WINDSHIELD SOON OR A RECALL.

MY WINDSHIELD CRACKED WHILE I WAS DRIVING 20 MPH GOING TO THE GROCERY STORE THAT IS LOCATED 2 BLOCKS AWAY FROM MY HOUSE, IT STARTED WITH A SMALL CRACK AND BY THE TIME I WAS DONE WITH THE SHOPPING THE CRACK SPREAD TO 2' ATTACHED PLEASE FIND PICTURES SHOWING HOW THE WINDSHIELD LOOKS

THE HALOGEN PROJECTOR HEADLIGHTS ON MY 2020 TELLURIDE SX ARE UNSAFE AT NIGHT. THEY DON'T HAVE ENOUGH LIGHT OUTPUT TO PROPERLY ILLUMINATE THE ROAD AND IT'S VERY UNCOMFORTABLE FOR ME AND MY FAMILY TO DRIVE AT NIGHT. THE LIGHT SPREAD IS VERY LIMITED AND DOESN'T SEEM TO GO FAR ENOUGH. SEVERAL CUSTOMERS ON KIA FORUMS ARE HAVING THE SAME ISSUE. SOME ARE HAVING THEIR HEADLIGHTS ADJUSTED WITH NO SUCCESS AND OTHERS ARE CHANGING THEIR OEM LAMPS FOR AFTERMARKET ONES TO IMPROVE PERFORMANCE EVEN THOUGH THIS IS A CRITICAL SAFETY FEATURE. HYUNDAI OFFERS A NICER LED HEADLAMP ON HIGHER UP TRIM LEVELS BUT I DIDN'T NOTICED I HAD THE POOR PERFORMANCE ONES UNTIL I HAD PURCHASED THE VEHICLE. REMEMBER THAT COSTUMERS DON'T USUALLY DO TEST DRIVES AT NIGHT. I SHOULDN'T NEED TO GO TO AFTERMARKET TO INSTALL QUESTIONABLE NON-OEM BULBS TO OVERCOME THIS PERFORMANCE SHORTFALL AND POTENTIALLY CREATE AN ELECTRICAL OR FIRE HAZARD HOPEFULLY HYUNDAI QUICKLY REALIZES THAT THESE LAMPS ARE NOT WHAT'S EXPECTED ON A SUCH A NICE VEHICLE AS THE TELLURIDE AND INSTALL A NICER, BRIGHTER, SAFER ONE AS STANDARD. THANK YOU

SMALL PEBBLE HIT WINDSHIELD OVER 6 MONTHS AGO AND IMMEDIATELY CRACKED ALL THE WAY ACROSS THE WINDSHIELD. MAKING IT HARD TO SEE. DIDN'T HAVE ANY TIME TO HAVE CHIP REPLACED, AGAIN CRACK SPREAD IMMEDIATELY. DRIVING DOWN A CITY ROAD AT 30 MILES PER HOUR. GOING ON LINE I NOTICED THAT KIA HAS HAD WINDSHIELD REPLACEMENT COVERED BUT NOT FOR MY VEHICLE???? WHY NOT?? WINDSHIELD IS STILL INFERIOR TO ANY OTHER WINDSHIELD I HAVE HAD IN OTHER CARS. IS THIS A DESIGN FLAW THAT IS PUTTING TOO MUCH STRESS ON THE WINDSHIELD THUS CAUSING A SLIGHT CHIP TO CRACK IMMEDIATELY?

I PURCHASED MY KIA TELLURIDE SX IN JUNE 2019. I HAVE APPROXIMATELY 12K MILES ON THE VEHICLE. A FEW DAYS AGO, WHILE DRIVING ON THE HIGHWAY WITH THE FLOW OF TRAFFIC, I CHANGED LANES WITH A SMALL CAR (HONDA CIVIC OR EQUIVALENT) ABOUT 5 OR MORE CAR LENGTHS AHEAD OF ME. AS I COMPLETED MY LANE CHANGE, A PEBBLE HIT THE WINDSHIELD NEAR THE PASSENGER A-FRAME, ABOUT 3/4 OF THE WAY UP. THE PEBBLE MUST HAVE BEEN SMALL AS WE WERE ON THE MAIN LANES OF THE HIGHWAY, AND THERE WERE NO COMMERCIAL VEHICLES AROUND. THE PEBBLE MADE A SMALL IMPACT POINT, AND A NEAR-IMMEDIATE 6-8 INCH CRACK. THE OUTSIDE TEMPERATURE WAS APPROXIMATELY 95F TO 100F. OVER THE NEXT 2 HOURS, THE CRACK GREW QUICKLY TO AROUND 30 INCHES ACROSS THE MIDDLE OF THE WINDSHIELD, TOWARDS THE DRIVER SIDE. IT HAS CONTINUED TO GROW A FEW INCHES A DAY, DEPENDING ON HOW MUCH THE CAR IS BEING DRIVEN AND I SUSPECT THAT HOT OUTDOOR AIR TEMPERATURES INCREASE GROWTH. I NOTIFIED MY LOCAL KIA DEALER ABOUT THE ISSUE AND ALSO INFORMED THEM OF THE CORPORATE GUIDANCE SENT OUT FROM KIA IN NOVEMBER 2019 ABOUT THIS ISSUE TO PROVIDE GOODWILL REPLACEMENTS TO TELLURIDE OWNERS. THEY WERE AWARE OF THE GUIDANCE AND AGREED TO REPLACE THE WINDSHIELD AT NO CHARGE TO ME.

High Beam issues. It started out with one high beam out, and I figured the bulb needed replaced. When I looked into it, I learned the low beam and high beam share a single filament bulb. Later on, the high beam seemed to work again. And now it is not working again. Apparently it has to do with the mechanical "curtain" inside the housing that everyone is having issues with.

VEHICLES WINDSHIELD HAS MULTIPLE CHIPS AND CRACKS. WINDSHIELD WAS HIT WITH SMALL ROCK LEAVING LARGE BUBBLE AND CRACKS IN THE GLASS. A WEEK LATER A SMALL ROCK HIT MY WINDSHIELD LEAKING A SMALL CHIP. A MONTH AFTER THAT IT HAPPENED AGAIN WITH EVEN A SMALLER ROCK. ALL DAMAGE OCCURRED WHILE DRIVING THE VEHICLE IN TOWN GOING UNDER 50 MPH. *TR

I HAVE HAD MY KIA TELLURIDE EX 2020 FOR THE PAST 4 MONTHS. ON MONTH 3 ITS WINDSHIELD CRACKED WHILE DRIVING ON RIGHT LOWER SIDE AND CRACKS STARTED TO QUICKLY EXPAND NEEDING TO REPLACE THE WINDSHIELD THROUGH INSURANCE AND PAID 500$ DEDUCTIBLE. I NEVER ANYTHING HITTING THE WINDSHIELD AT THAT TIME. AGAIN JUST A FEW DAYS AGO IN MONTH 4 OF OWNERSHIP WINDSHIELD GLASS HAS CHIPPED FROM TWO PLACES. I NEVER SAW OR HEARD ANYTHING HITTING THE GLASS WHILE DRIVING AND I AM THE ONLY DRIVER.

A CAR PULLED OUT IN FRONT OF ME ON THE HIGHWAY WHILE I WAS GOING APPROXIMATELY 60 MPH AND HIT THE SIDE OF MY TELLURIDE. IT SPUN ME AROUND AND I HIT THE SIDE OF A BRIDGE HEAD ON. NOT ONE OF MY AIRBAGS DEPLOYED I. THIS CRASH WHICH IS VERY TROUBLING TO ME. I AM ATTACHING PICTURES. THE TOW DRIVER SAID THE AIRBAG SENSOR WAS NOT CONNECTED. *TR

I WAS DRIVING ON THE HIGHWAY AND HEARD A FAIRLY QUITE NOISE, LOOKED UP AND THERE WAS A QUARTER SIZE, BULLSEYE CRACK IN THE WINDSHIELD WHICH QUICKLY GREW TO A 3 FEET AND GROWING CRACK. *TR

SHORTLY AFTER PURCHASING OUR TELLURIDE A SMALL ROCK WAS THROWN UP BY A VEHICLE IN FRONT OF US ON THE HIGHWAY AND IT CHIPPED OUR WINDSHIELD. I HAVE NEVER HAD A CHIP IN A WINDSHIELD BEFORE.

THE EXHAUST PIPE END BY THE REAR BUMPER IS CAUSING BURNS ON MY HUSBAND AND TWO OUT OF THREE OF MY CHILDREN. IT IS NOT PUSHED BACK ENOUGH SO WHEN THE TRUNK IT OPENED AFTER DRIVING AND WE GO TO REMOVE ITEMS FROM CAR IT LEAVES BURNS. THE DESIGN NEEDS TO BE CHANGED AND A RECALL WOULD BE EXPECTED AS I HAVE FOUND WHILE DOING RESEARCH MANY TELLURIDE OWNERS HAVE THIS ISSUE AND IT IS NOT SAFE.

The headlights on this car are pointed too high. When driving on the road at night vehicles coming the other way often assume you have your bright lights on and flash you with their bright lights which can temporarily blind you - obviously a big safety problem! If this only happened once in a while I'd say no big deal but it happens EVERY SINGLE TIME YOU DRIVE THE CAR! I've spoken with other 2020 Kia Telluride owners and they report the exact same problem. I've spoken to the Kia representative at our local dealer about this and his attitude was basically "not my problem". Please, tell Kia to fix this problem. Otherwise there will be accidents that could have been avoided. Thanks.

ONE MONTH AFTER PURCHASE, MY WINDSHIELD CRACK FOR NO APPARENT REASON. I NOTICED A SMALL LINEAR CRACK ALONG THE CENTER BOTTOM OF THE WINDSHIELD AFTER IT BEING PARKED IN MY DRIVEWAY OVERNIGHT. WITHIN HOURS THE CRACK SPREAD ALONG THE ENTIRE GLASS. KIA REPAIRED IT UNDER THE GOOD FAITH WARRANTY BUT I HAD TO WAIT 3-4 WEEKS FOR A WINDSHIELD TO COME IN, HAVING TO DRIVE IT LIKE THAT IN THE MEANTIME. AFTER THEY REMOVED THE WINDSHIELD AND INSPECTED IT, THEY COULD NOT FIND ANY KIND OF IMPACT MARK. ONE MONTH AFTER REPAIR, A VERY SMALL PIECE OF DEBRIS HIT THE WINDSHIELD WHILE I WAS DRIVING (APRX 40-45 MPH) AND CAUSED A SMALL CIRCULAR CHIP THAT COULD HAVE BEEN CURED WITH RESIN TO PREVENT IT FROM SPREADING. HOWEVER, WITHIN 15 MINUTES THE CHIP CONTINUED AND SPREAD IN 3 LINEAR CRACKS. BY THE NEXT DAY THE CRACK RAN ACROSS THE ENTIRE WINDSHIELD AND NOW THE WINDSHIELD HAS TO BE REPLACED, AGAIN. ASIDE FROM IT BEING ANNOYING AND COSTLY TO FIX, I FEEL UNSAFE DRIVING THE VEHICLE FEELING LIKE THE WINDSHIELD COULD COMPLETELY BREAK ON ME WHILE I'M DRIVING.

High beam lights just stopped working as soon as my warranty was up. Went to Kia they said i would have to replace my entire light housing

THE WINDSHIELD IS VERY FRAGILE AND CHIPS VERY EASILY, A VERY MILD HIT BY GRAVEL OR PEBBLE CAUSES DAMAGE TO THE FRONT WINDSHIELD. *TR

WE PURCHASED THE NEW TELLURIDE IN DECEMBER, 2019. THE WINDSHIELD CRACKED AND THE CRACK RAN ACROSS HALF OF THE WINDSHIELD. KIA DID REPLACE THE WINDSHIELD WITHOUT A CHARGE. THIS WAS ONE IN FEBRUARY 2020. OUR NEW WINDSHIELD NOW AND A BIG CHIP IN IT, ABOUT THE SIZE OF A PENCIL ERASER. THERE IS LESS THAN 7000 MILES ON IT. THERE MUST BE A DEFECT OR QUALITY ISSUE IN THE WINDSHIELD GLASS THEY ARE USING. WE ARE IN OUR LATE 60'S. NO OFF READING OR RISKY DRIVING. WE WERE DRIVING ON THE INTERSTATE WHEN THE NEW CHIP HAPPENED. *TR

THE HEADLIGHTS IN THE KIA TELLURIDE ARE SIGNIFICANTLY DEFICIENT IN ILLUMINATING THE FRONT CORNERS OF THE VEHICLE DURING TURNS IN LOW OR NON-LIT AREAS. DRIVING IN MY NEIGHBORHOOD AND ON THE ROADS THAT GET ME THERE FEELS EXTREMELY DANGEROUS WHILE DRIVING AT NIGHT. VISIBILITY WHEN TURNING CORNERS IS DANGEROUSLY LOW. THIS SCARES ME NOT ONLY AS A TELLURIDE OWNER BUT AS A PEDESTRIAN AND A PARENT WITH TWO SMALL CHILDREN. AS THE TELLURIDE'S POPULARITY CONTINUES TO GROW SO DOES THE SAFETY HAZARD THESE POORLY DESIGNED HEADLIGHTS POSE. CORRECTIVE ACTION TO ADEQUATELY AND SAFELY ILLUMINATE THE ROAD WHILE MAKING TURNS IS ESSENTIAL AND NEEDS TO BE ADDRESSED IMMEDIATELY. PLEASE DO THE RESPONSIBLE THING AND PROTECT FAMILIES AND COMMUNITIES BY RECALLING THE TELLURIDE AND MAKE A SIMPLE DESIGN CHANGE THAT WOULD NOT ONLY IMPROVE OWNER SATISFACTION, BUT ALSO PROTECT A POTENTIALLY UNSEEN PEDESTRIAN, JOGGER, BICYCLIST OR PET. A VEHICLE'S SAFETY SHOULD BE PARAMOUNT BOTH DAY AND NIGHT. IF NOTHING ELSE, PLEASE PROVIDE THE OPTION FOR TELLURIDE OWNERS TO WIDEN THE HEADLIGHT BEAM AT OUR OWN EXPENSE SO WE CAN CHOOSE TO PROTECT OURSELVES AND OUR NEIGHBORS BY PAYING FOR IT OUT-OF-POCKET. *TR

DRIVING DOWN 294 SOUTH (A HIGHWAY), AT APPROXIMATELY 60MPH, WITH NO OTHER VEHICLE AROUND OUR VEHICLE AND NOT GOING UNDER AN OVERPASS, THERE WAS A VERY LOUD BANG. MY 2 KIDS WERE IN THE MIDDLE TWO SEATS AND STARTED SCREAMING AND CRYING BECAUSE OF THE LOUD NOISE AND ALSO BECAUSE GLASS WAS FALLING ON THEM. THE LOUD BANG TURNED OUT TO BE THE PANORAMIC MOONROOF EXPLODING ON ITS OWN. NOTHING HIT THE CAR OR THE ROOF AS THERE WERE NO CARS AROUND US. WE QUICKLY CLOSED THE COVER TO THE MOONROOF SO MORE GLASS WOULDN'T FALL ON THE KIDS. AS YOU CAN SEE IN THE PICTURE THE MOONROOF EXPLODED OUTWARD AND NOT INWARD AS IF SOMETHING HIT IT. THE PANORAMIC MOONROOF DOESN'T OPEN. *TR

MY 2020 KIA TELLURIDE WINDSHIELD IS CRACKED. IT'S ON THE PASSENGER SIDE OF THE WINDSHIELD. IT'S A LONG CRACK THAT START AT THE A-PILLAR AND TRAVELS ACROSS THE WINDSHIELD. WHEN I GOT IN MY CAR TO GO SOMEWHERE I SAW THE CRACK. I NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. ALSO MY WIFE AND MY SUN NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. *TR

THE WINDSHIELD HAS CRACKED BEYOND REOAIR WITHIN A FEW HOURS. IT STARTED WITH A SMALL CHIP ON DRIVERS SIDE ANDNWE WERE PLANNINGNTO GET IT FIXED NEXT DAY. A FEW HIURS LATER WE WENT TO THE GARAGE AND ITNWAS A HUGE CRACK SPREAD ACROSS THE WINDSHIELD. THIS SEEMS LIKE A ONGOING PROBLEM WITH OTHERS AND WE WANT THIS REPORTED AS WELL. WE WERE DRIVING ABOUT 35 MPH ON NORMAL ROAD CONDITIONS. SEEMS LIKE SOMETHING SMALL HIT WINDSHIELD THE CRACK WAS ABOUT A NICKEL SIZE AND THEN BOOOM!

ROCK WAS SLUNG UP AND CRACKED MY WINDSHIELD. I'VE HAD THE CAR 6 MONTHS

We have repaired the windshield several times and replaced it, and even the new windshield is cracked with the smallest of pebbles. We have never had problems like this on our other vehicles. We have gone 15+ years without a windshield claim on insurance, and now we have ½ dozen on one car that is less than 2 years old.

THE WINDSHIELD HAS CRACKED ON BOTH SIDES AND HAS EXTENDED BEYOND REPAIR. THIS APPEARED TO HAPPEN DURING NORMAL DRIVING CONDITIONS. THE DEALER WANTS TO CHARGE US ABOUT $800 TO REPAIR. THIS SEEMS LIKE A ONGOING PROBLEM WITH OTHERS AND WE WANT THIS REPORTED AS WELL.

VEHICLE IN MOTION ON HIGHWAY - SMALL PEBBLE HIT WINDSHIELD WHICH CHIPPED THEN CRACKED VERY QUICKLY IN A SHORT PERIOD OF TIME PREVENTING REPAIR OF THE CHIP AND REQUIRING WINDSHIELD REPLACEMENT.

THE WINDSHIELD HAS APPEARED TO CRACK FOR NO REASON. WE DID RECEIVE A LETTER FROM KIA SAYING THEY WOULD REPLACE IT BUT THEY NEED TO ACTUALLY RECALL THESE WINDSHIELDS IF THEY ARE HAVING SUCH AND ISSUE WITH THEM. I'VE ONLY HAD IT FOR 4 MONTHS. NOT SURE HOW LONG IT HAS BEEN LIKE THIS BUT WE JUST NOTICED IT THIS WEEKEND.

WINDSHIELD CRACKED FROM CHIP THAT I HEARD HAPPEN ON THE HIGHWAY 3/6/2020. THIS WINDOW IS AN OEM REPLACEMENT WINDOW FROM KIA. THE FIRST WINDSHIELD HAD THE EXACT SAME THING HAPPEN IN JULY 2019 WITHIN THE FIRST MONTH OF PURCHASING THE CAR. *TR

WHILE DRIVING DOWN THE EXPRESSWAY IN LATE FEBRUARY, A SMALL ROCK HIT THE DRIVERS SIDE LOWER WINDSHIELD. IMMEDIATELY, I SAW A BULLS-EYE APPEAR FOLLOWED BY A LINE CRACK. AFTER DRIVING A MILE OR SO I SAW THE CRACK QUICKLY EXPAND. OVER THE COURSE OF A FEW DAYS IT GOT WORSE. I FILLED A CLAIM AND GOT IT REPLACED WITH AN OEM WINDSHIELD. ABOUT 2 WEEKS AGO, I TOOK THE CAR TO THE CAR WASH AND NOW THE WINDSHIELD HAS FINE SCRATCHES ALL OVER IT BUT NOT THE REST OF THE CAR. SOMETHING IS DEFINITELY AMISS HERE. *TR

NIGHT DRIVING IS HORRIBLE ON THE EX TRIM WHERE VISIBILITY ON EITHER SIDE IS DANGEROUS. I ALMOST HIT A PEDESTRIAN BECAUSE THE VISIBILITY IS SO POOR. THIS NEEDS TO BE ADDRESSED. PLEASE DON'T WAIT FOR SOMEONE TO BE FATALLY INJURED. THIS IS UNACCEPTABLE!

A ROCK HIT AND CHIPPED MY WINDSHIELD WHILE DRIVING ON THE FREEWAY. WITHIN A COUPLE OF HOURS THE CHIP EXPANDED, THIS IS RIDICULOUS. NOT SAFE!

LIGHTING FAILS TO ILLUMINATE TO THE SIDES OF THE VEHICLE ON THE EX TRIM SO THAT THERE ARE SPOTS OF NO LIGHTING. THIS IS EXTREMELY DANGEROUS WHEN DRIVING AT NIGHT AND PARTICULARLY WHEN TURNING CORNERS. THIS SHOULD BE REMEDIED AND A RECALL ISSUED TO CORRECT THE CONCERN AS IT IS A SERIOUS SAFETY HAZARD.

I'VE HAD MY 2020 KIA TELLURIDE LESS THAN TWO WEEKS, GOT INTO THE CAR WHICH WAS PARKED IN THE GARAGE AND THE WINDSHIELD WAS CRACKED. NEVER HEARD A ROCK HITTING THE WINDSHIELD AT ANY TIME (I'M THE ONLY DRIVER), THE CRACK STARTED IN TOP CORNER ON PASSENGER SIDE AND TRAVELED ACROSS THE TOP HALF OF THE WINDSHIELD IN ABOUT 3 HOURS. HAD A 2014 SORENTO WITH 12 TO 14 ROCK CHIPS THAT NEVER SPREAD LIKE THIS.

AFTER IT HAD RAINED, THE COLLISION WARNING INDICATOR APPEARED. IT CONTINUES TO APPEAR EVERY TIME THE VEHICLE IS IN USE.

WINDSHIELD RANDOMLY CRACKED WHILE PARKED.

ON THE 19TH OF FEBRUARY, 2020 AT APPROX. 11:00AM, I WAS HEADING EAST BOUND ON I-44 NEAR FT LEONARD WOOD, MO WHEN MY SUNROOF SUDDENLY EXPLODED. I HAD MY CRUISE CONTROL SET AT 72MPH. THERE WERE NO OTHER VEHICLES IN MY GENERAL AREA. ALL WINDOWS WERE ROLLED AS WELL AS THE SUNROOF BEING CLOSED, WITH THE INSIDE SUN SHADE BEING IN THE CLOSED POSITION. INSIDE TEMP WAS SET AT 72 DEGREES WITH THE FAN SETTING ON THE THIRD SETTING. I AM UNSURE OF THE OUTSIDE TEMPERATURE BUT IT WAS ABOVE FREEZING. MY LOCAL KIA DEALER, ROPER KIA OF JOPLIN, MO INSPECTED THE VEHICLE THURSDAY MORNING AT 8AM, AFTER THEIR INSPECTION THEY CONTACTED THE DISTRICT SERVICE MANAGER WHO AUTHORIZED THE SUNROOF TO BE REPLACED UNDER GOODWILL WARRANTY AT NO COST TO MYSELF.

THE HEADLIGHTS HAVE BLIND SPOTS ON THE SIDES. WHEN GOING AROUND CURVES YOU LOOSE THE SIDE OF THE ROAD. NO VISIBILITY AT ALL AT NIGHT. THIS IS VERY DANGEROUS. I HAVE TALKED TO COMPANYS THAT INSTALLS HEADLIGHTS AND OTHER MECHANICAL PARTS TO VEHICLES AND WAS TOLD THAT ADDING FOG LIGHTS WILL NOT HELP BECAUSE THE HEADLIGHTS ARE ONLY PROJECTING FORWARD LIGHTS. WAS TOLD THAT ADDING FOG LIGHTS WOULD ONLY PROJECT FORWARD ALSO BECAUSE OF THE WAY THEY WOULD HAVE TO SET. THIS NEEDS TO BE CORRECTED!!!

WINDSHIELD DEVELOPED A RANDOM CRACK ON THE PASSENGER SIDE. THIS SEEMS TO BE A KNOWN SAFETY ISSUE WITH THIS VEHICLE. VEHICLE WAS HIT BY A SMALL ROCK CHIP WHILE DRIVING ON HIGHWAY.

WE HEARD A LOUD NOISE, LIKE GLASS BREAKING AS WE WERE DRIVING. THE NEXT DAY WE WENT TO OUR TELLURIDE AND FOUND THE WINDSHIELD CRACKED ALMOST HALFWAY ACROSS. THE CRACK STARTED IN THE UPPER CORNER, PASSENGER SIDE, AND TRAVELED DOWNWARD TOWARD THE CENTER. WE BOUGHT THE CAR NEW IN DECEMBER. THE CAR WAS STATIONARY WHEN THE CRACK TRAVELED BUT WE HEARD THE NOISE WHILE DRIVING.

LESS THAN TWO WEEKS AFTER I PURCHASED MY NEW KIA TELLURIDE, THE WINDSHIELD SUSTAINED A HIT FROM A SMALL ROCK WHILE I WAS DRIVING AT 70 MPH ON A LOCAL HIGHWAY ON MY WAY TO WORK. THE ROCK HIT SOUND WAS LOUDER THAN WHEN THIS HAPPENED IN OTHER CARS I HAVE DRIVEN. IT WAS VERY LOUD. I COULD SEE THE HIT RIGHT AFTER ON MY WINDSHIELD AND COULDN'T BELIEVE IT. THE DIAMETER AND DEPTH OF THE HIT WERE SERIOUS. I TOOK THE CAR IMMEDIATELY TO A GLASS REPAIR VENDOR PER GEICO. I WAS TOLD BY THE SERVICE MANAGER THAT THE WINDSHIELD DAMAGE WAS A COMPOUND FRACTURE AND THAT I WOULD NEED AN ENTIRE NEW WINDSHIELD. THEN THE TECHNICIAN ASSIGNED TO WORK WITH ME TOLD ME TO GO WITH A PATCH FOR NOW BECAUSE HE COULD REPLACE THE WINDSHIELD AND THEN THIS MIGHT HAPPEN ALL OVER AGAIN IN A FEW MORE DAYS. SO I HAVE BEEN DRIVING AROUND WITH A PATCH SINCE IT WAS FIXED SWEATING EVERY DAY THAT THE WINDSHIELD IS NOT GOING TO HOLD UP. NOT ONLY THIS, I HAVE QUESTIONED WHETHER OR NOT I CAN EVEN RUN THIS CAR THROUGH A CARWASH. I AM AFRAID OF ANY PRESSURE BEING PUT ON THE DAMAGED SPOT WILL MAKE THE HAIRLINE CRACKS GET LARGER BECAUSE THE PATCHED AREA ITSELF IS SHOWING SMALL HAIRLINE CRACKS COMING OUT FROM THE SIDES AND APPEARS TO BE GETTING WORSE. I AM CONCERNED FOR MY PERSONAL SAFETY AND THOSE OF MY PASSENGERS IF THE WINDSHIELD DOES NOT GET FIXED. ALL OF THIS SAID, I AM ENCOURAGED THAT KIA IS GOING TO TAKE CARE OF IT BECAUSE THEY SENT ME A LETTER AND TOLD ME TO TAKE THE CAR TO MY DEALERSHIP AND THAT THE WINDSHIELD WOULD BE REPLACED. I HAVE ONLY STARTED THIS PROCESS AND HOPE IT GOES WELL. I AM SAD TO BUY THE FIRST NEW CAR I HAVE OWNED IN A LONG TIME AND HAVE THIS HAPPEN EVEN BEFORE I HAVE MADE THE FIRST CAR PAYMENT. AGAIN, I AM ENCOURAGED THAT KIA IS STANDING BEHIND ITS BRAND AND PROACTIVELY OFFERING TO HELP TELLURIDE CUSTOMERS WITH THIS ISSUE. IT IS VERY UNFORTUNATE TO HAVE TO DEAL WITH THIS.

BLIND SPOT COLLISION WARNING SYSTEM IS MALFUNCTIONS WHENEVER IT RAINS. VEHICLE HAS 3000 MILES ON IT AND FOR THE 5TH TIME IN 2 MONTHS THE BLIND SPOT SYSTEM ALARM SYSTEM GOES OFF WHILE DRIVING IN THE RAIN. DEALERSHIPS REFUSING TO LOOK AT THE PROBLEM UNLESS THE ENGINE LIGHT IS ON, WHICH IT TURNS OFF ONCE THE SENSORS DRY OFF LOW BEAM LIGHTS ARE TOO BRIGHT... POLICE HAVE STOPPED ME TWICE THINKING THEY ARE HIGH BEAMS.. ALSO ONCOMING TRAFFIC CONTINUES TO BLAST THERE HIGH BEAMS AT OUR VEHICLE THINKING OUR HIGH BEAMS ARE ON CAUSING A DANGEROUS DRIVING SITUATION.. LOCAL DEALERSHIPS REFUSE TO FIX WARRANTY PROBLEMS BECAUSE CAR WAS NOT PURCHSAED FROM THEM

EXTERIOR LIGHTING (HEADLIGHTS) IS TERRIBLE ON MY EX MODEL. STANDARD OE HEADLIGHTS ARE FAR TOO INADEQUATE FOR SAFE DRIVING AT NIGHT. SIDE CUTOFF OF THE HEADLIGHTS MAKES READING STREET SIGNS DIFFICULT WHEN THERE IS NO SUPPLEMENTAL LIGHT OUTSIDE OF THE CAR HEADLIGHTS. THESE HEADLIGHTS SHOULD BE LED (IT?S 2020 FOR [XXX] SAKE) AND NOT SO CONCENTRATED LIKE A SPOT LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN DRIVING AT NIGHT IN THE EX TRIM, THE HALOGEN LIGHTBULBS ARE INEFFECTIVE FOR LIGHTING THE ROADWAY AHEAD. OUTSIDE OF CITY DRIVING WHERE OUTSIDE LIGHTING IS MINIMAL, IT IS NEARLY IMPOSSIBLE TO SEE A SAFE DISTANCE AHEAD OF THE VEHICLE. IN ADDITION, BECAUSE OF THE CUTOFF DESIGN OF THE PROJECTOR HOUSING, STREET SIGNS SUCH AS STOP SIGNS AND SPEED LIMIT SIGNS ARE BARELY ILLUMINATED AT ALL.

CONCERN REGARDING THE FACTORY INSTALLED TRAILER TOW PACKAGE, SPECIFICALLY THE LIGHTS CONTROLLED BY THE 4-PIN FACTORY SUPPLIED CONNECTION. THE TRAILER LIGHTS DO NOT ALWAYS WORK IN CONJUNCTION WITH THE MAIN BRAKE LIGHTS ON THE TELLURIDE - SPECIFICALLY WHEN USING 'AUTO HOLD'. THE DISCUSSION IS NOT IF 'AUTO HOLD' SHOULD NOT BE USED WITH A TRAILER. IT'S POSSIBLE TO USE 'AUTO HOLD' WHEN TOWING, SO IT WILL BE. THE CONCERN IS IF THE TRAILER, OR LOAD, BLOCKS THE VIEW OF THE MAIN BRAKE LIGHTS OF THE VEHICLE - THE TRAILER WILL DISPLAY NO BRAKE LIGHTS IF THE DRIVER REMOVES THEIR FOOT FROM THE BRAKE PEDAL WHILE STOPPED AND HELD WITH 'AUTO HOLD'. THIS CREATES A POTENTIALLY, SERIOUSLY UNSAFE CONDITION. WHILE IN 'AUTO HOLD', THE MAIN BRAKE LIGHTS ON THE VEHICLE DISPLAY THE SAME WHETHER OR NOT THE DRIVER'S FOOT IS ON THE BRAKE PEDAL; HOWEVER, ANY LIGHTS CONNECTED TO THE 4-PIN FACTORY CONNECTOR FOR TRAILER LIGHTS ONLY FUNCTION WHEN THE DRIVER HAS THEIR FOOT ON THE BRAKE PEDAL. ANY LIGHTS CONNECTED TO THE 4-PIN FACTORY CONNECTOR SHOULD ALWAYS FUNCTION THE SAME AS THE MAIN BRAKES LIGHTS ON THE VEHICLE. FIRST NOTICED WHEN AN AUXILIARY HITCH LIGHT WAS CONNECTED TO THE 4-PIN FACTORY CONNECTION, AND VERIFIED LATER DURING THE FIRST TOW WITH A TRAILER CONNECTED TO THE 4-PIN CONNECTOR.*DT CONSUMER STATED AH, SCC, HDA, AND FCA ALL SYSTEMS INCLUDED IN APPLY THE BRAKES UNDER CERTAIN CIRCUMSTANCES.*JB