NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Kia Telluride. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE DRIVING ON THE HIGHWAY I HEARD THE SOUND OF SMALL PEBBLE HITTING THE WINDSHIELD. (I DID NOT SEE ANYTHING) THE CLOSEST CAR WAS TWO LANES AWAY AND MORE TO THE SIDE THAN IN FRONT. I DISCOVERED A DIME SIZE, STAR SHAPED, CHIP IN THE WINDSHIELD. WITHIN A FEW MINUTES TWO CRACKS WERE BRANCHING OUT FROM THE CHIP ABOUT 1/2" IN LENGTH. I TOOK THE CAR IN THE NEXT DAY TO HAVE THE CHIP REPAIRED SO IT DID NOT SPREAD OUT FURTHER. I HAVE DRIVEN MANY MAKES AND MODELS OF VEHICLES IN 35 YEARS AND I HAVE NEVER EXPERIENCED THIS TYPE OF DAMAGE EVEN WHEN HIT BY SOMETHING THAT WAS VISIBLY LARGER. THIS IS WHY I FELT I NEEDED TO VOICE MY COMPLAINT. I JUST PURCHASED THIS VEHICLE LESS THAN TWO MONTHS AGO AND THIS IS MAKING ME CONCERNED WHETHER IT IS SAFE TO DRIVE WITH A WINDSHIELD THIS FRAGILE. I FEEL THIS WILL HAPPEN AGAIN. BEFORE THIS INCIDENT, I LOVED MY VEHICLE BUT NOW I WONDER IF I SHOULD KEEP IT. WHAT OTHER MATERIALS ARE INFERIOR? IS IT SAFE? WHAT WILL HAPPEN IF I GET STUCK IN A MINOR HAIL STORM? IN MY OPINION, THERE IS NO WAY THIS WINDSHIELD COULD PASS ANY SAFETY TEST FOR STRENGTH OR IMPACT RESISTANCE. I JUST HOPE THAT MY COMPLAINT ALONG WITH THE OTHERS WILL SOON BE ENOUGH TO TRIGGER AN INVESTIGATION AND WE CAN GET A PROPER WINDSHIELD.
MY WINDSHIELD HAS TWO CRACKS IN THAT IMPAIRS VISIBILITY. IT WAS NOT HIT BY DEBRIS FROM THE ROAD. THE BOTH START FROM THE EDGE OF THE GLASS AND SPREAD ACROSS THE WINDSHIELD. I CONTACTED THE LOCAL DEALERSHIP AND CAN HAVE IT REPLACED FOR 800.00!!!!!! I THINK THIS SHOULD BE A RECALL DUE TO IT BEING A WIDESPREAD ISSUE.
THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT ON STREETS WITH NO LIGHTING AND ESPECIALLY DANGEROUS WHEN ITS RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC. THEY DO NOT ILLUMINATE OVERHEAD INTERSTATE SIGNS. I HAVE TAKEN THE CAR TO THE DEALER AND THEY SAID THE LIGHTS ARE WORKING AS DESIGNED. THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY ALSO GIVES A POOR RATING TO THESE LIGHTS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED.
HEADLIGHTS ON LX TRIM ARE EXTREMELY DIM. INSUFFICIENT FOR NIGHT DRIVING, CURVY/HILLY ROADS, RAINY CONDITIONS. LANE MARKERS ARE NEARLY IMPOSSIBLE TO SEE.
WHILE ON A 1300 MILE TRIP TO BRANSON MO, I WAS ENTERING AN INTERSTATE ON RAMP WITH MY VEHICLE WHEN THE TRANSMISSION SLIPPED. MY RPMS REVVED UP AND NO POWER ON DRIVETRAIN. I COASTED TO SHOULD OF INTERSTATE AND PUT IT IN PARK, THEN SHIFTED BACK TO DRIVE AND STILL NO GO. I SHUT THE VEHICLE OFF AND TURNED IT BACK ON AND IT THEN WORKED. ALMOST LIKE THE COMPUTER-CONTROLLED AWD FAILED AND NEEDED A REBOOT. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT AND I AM VERY CONCERNED AS THIS IS A NEW VEHICLE THAT HAD 2200 MILES ON IT WHEN IT HAPPENED.
HALOGEN BULBS IN HEADLIGHTS ON S TRIM ARE SUBOPTIMAL FOR ROADWAY ILLUMINATION DURING NIGHTTIME DRIVING REGARDLESS OF TERRAIN, ENVIRONMENT, OR DIRECRION. UPGRADE TO LED BULBS SHOULD RESULT IN IMPROVED VISIBILITY.
WINDSHIELD CRACKED IN THE BOTTOM PASSENGER SIDE CORNER AFTER OWNING THE CAR FOR ABOUT 4 MONTHS AND SPREAD OVER 12 INCHES BY THE NEXT DAY WITHOUT HAVING ANY REALLOCATION THAT SOMETHING EVEN HIT IT. THE CRACK DOESN'T LOOK TO HAVE A "ROCK CHIP" TYPE OF MARKING.
WHEN WE PURCHASED THE VEHICLE A SMALL PEBBLE HIT WINDSHIELD AND HAD IT REPAIRED IN 2 DAYS. THE NEXT ONE HAPPENED IN JANUARY, WENT TO GET IN VEHICLE AND HAD A CRACK RUNNING ACROSS WINDSHIELD FROM TOP OF GLASS BY REAR VIEW MIRROR TO UNDERNEATH REAR VIEW ON DRIVERS SIDE. IT IS STILL GOING ACROSS WINDSHIELD. COST TO REPAIR IS AROUND $900.00 PLUS HAVE TO TAKE BACK TO KIA DEALER AND GET VEHICLE CALIBRATED
CARGO DOOR CANNOT BE OPEN FROM INSIDE VEHICLE IS MISSING SOMETHING. DEALER CANNOT FIND THE PART AND ALL TELLURIDE ARE THE SAME. THIS IS A SAFETY AND HAZARD ISSUE
WINDSHIELD CRACKED WITHOUT ANY SIGN OF ANYTHING HITTING IT. MY WIFE WENT INTO THE STORE AND WHEN SHE RETURNED THERE WAS A CRACK IN THE WINDSHIELD STARTING ON THE DRIVER SIDE LOWER LEFT. NO RECOLLECTION OF ANYTHING HITTING THE WINDSHIELD.
A SMALL ROCK HIT MY WINDSHIELD WHILE DRIVING AT 50 MPH ON THE FREEWAY. THE WINDSHIELD EASILY CRACKED AND CHIPPED. IT HAD TO BE COMPLETELY REPLACED FOR $1200. I HAVE OWNED OTHER CARS BEFORE AND NEVER ENCOUNTERED SUCH A FRAGILE WINDSHIELD.
TELLURIDE RECENTLY PURCHASED NOVEMBER 2019. LAST WEEK MY WINDSHIELD HAD A TINY CHIP AND WITHIN 1 1/2 HOURS OF ME COMING OUT OF A MEETING THE TINY CHIP HAD EXPANDED ACROSS MY WINDSHIELD. TWO DAYS AGO I WAS DRIVING AND A SMALL PEBBLE (?) HIT MY WINDSHIELD AND AGAIN CHIPPED THE OPPOSITE SIDE OF MY WINDSHIELD. THAT CHIP HAS NOT SPREAD AS BADLY AS THE FIRS. I WAS GLAD TO SEE THE LETTER FROM KIA IN MY MAILBOX THIS WEEK. CONTACTED DEALERSHIP THIS MORNING TO SCHEDULE APPOINTMENT FOR REPAIR. HOPEFULLY REPLACING WINDSHIELD WILL AVOID FUTURE ISSUES.
I WAS DRIVING MY 2020 TELLURIDE ON A TWO LANE ROAD UNDER 45 MPH WITH NO ONCOMING TRAFFIC AND ONE CAR MUCH FURTHER UP THE ROAD. I DID NOT SEE ANYTHING HIT MY WINDSHIELD OR COMING TOWARD ME. I HEARD A VERY LOUD CRACKING NOISE AND MY WINDSHIELD HAD A STARBURST CRACK ON THE DRIVER'S SIDE NEAR THE EDGE OF THE WINDSHIELD. WITHIN 20 MINUTES THE CRACK HAD STARTED TO SPREAD OUT SEVERAL INCHES ON EACH SIDE WITH ONE SIDE CRACKING ALL THE WAY TO THE EDGE. THERE WAS NOT A CHIP ON THE OUTSIDE OF THE GLASS THAT WOULD HAVE BEEN LEFT IF SOMETHING VERY HARD LIKE A ROCK HAD HIT THE WINDSHIELD. THE ONLY THING I CAN THINK OF THAT COULD HAVE HIT THE GLASS WAS AN ACORN FALLING FROM A TREE ABOVE THE ROAD. AN ACORN SHOULD NOT CRACK A WINDSHIELD! THE OUTSIDE TEMPERATURE WAS 38 DEGREES AND I THE WINDSHIELD DEFROSTER HAD BEEN RUNNING FOR ABOUT 10 MINUTES PRIOR TO THE CRACKING.
WHILE DRIVING ON THE INTERSTATE AT 60MPH A VERY SMALL PEBBLE HIT MY WINDSHIELD ON THE TOP RHS AND PUT A DIME SIZED HOLE IN THE WINDSHIELD COMING TO A POINT ON THE INSIDE MAKING A COMPLETE OPENING. IT IS NOW STARTING TO CRACK LIKE A SPIDERWEB. SAFELITE HAS REFUSED TO TOUCH IT AND THE DEALERSHIP HAS STATED IT WILL TAKE SEVERAL WEEKS TO GET A REPLACEMENT AND THE COST IS UPWARDS OF $750.00+. THIS IS ABSOLUTELY RIDICULOUS, WHEN YOU PAY THIS MUCH FOR A VEHICLE AND YOU HAVE TO RETURN TO THE DEALERSHIP TO OBTAIN A CHEAPLY MADE PRODUCT AND PAY A NOT SO CHEAP PRICE FOR IT. THIS IS ABSOLUTELY HIGHWAY ROBBERY. THE SERVICE DEPARTMENT RECOMMENDED I TURN THIS OVER TO MY CAR INSURANCE. AFTER SPEAKING WITH MY INSURANCE PROVIDER, I LEARNED MY PREMIUM WILL INCREASE DUE TO HAVING TO FILE A CLAIM. SO, BASICALLY I'M GOING TO HAVE TO PAY AN ENORMOUS AMOUNT OF MONEY FOR A CHEAPLY MADE PRODUCT OR PAY AN ENORMOUS AMOUNT OF MONEY OVER WHO KNOWS HOW LONG FOR A CHEAPLY MADE PRODUCT. FROM LOOKING AT THE GROWING AMOUNT OF COMPLAINTS, THERE APPEARS TO BE A LEGITIMATE CAUSE FOR INVESTIGATION INTO THE PRODUCT KIA IS PUTTING INTO THEIR VEHICLES AND SELLING TO CONSUMERS. ADDITIONALLY, SHOULD SOMETHING SMALL COME THROUGH ONE OF THESE WINDSHIELDS AND INJURE A PERSON INSIDE OF THE VEHICLE OR CAUSE AN ACCIDENT, I WOULD PRESUME THE AFFECTED INDIVIDUAL(S) WOULD HAVE A LEGITIMATE GROUND FOR A POTENTIAL LAWSUIT. THERE ARE FAR TOO MANY COMPLAINTS BEING FILED AGAINST KIA FOR THIS SAME ISSUE AND FAILURE TO INVESTIGATE THIS MANY COMPLAINTS BY CONSUMERS IS RECKLESS.
DRIVING ON A PUBLIC ROAD, ROCK HIT WINDSHIELD AT 15 MPH CRACKED WINDSHIELD, CRACK GROWS 1-2 INCHES EVERY HOUR REGARDLESS OF USE
VIBRATION BEING FELT IN THE STEERING WHEEL, GAS PEDAL AND IN SEAT FROM THE POWER TRAIN FROM HIGHWAY SPEEDS RAGING FROM 60MPH TO 80MPH WITH A WITH A HUMMING NOISE BEING HEARD FROM THE INTERIOR AT THE SAME SPEEDS. IT HAS BEEN GETTING PROGRESSIVELY WORSE. WE BOUGHT THE VEHICLE IN JUNE OF 2019 AND IT NOW HAS ABOUT 13000 MILES ON.
THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT OF THE VEHICLE. VISIBILITY DURING TURNS IS NON-EXISTENT. THIS NEEDS TO BE ADDRESSED ASAP.
THIS IS AN ONGOING ISSUE. THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME, INCLUDING BEING, NOW, ABLE TO SEE THE SIDES OF THE ROAD, HOWEVER, VISIBILITY DURING TURNS IS NON-EXISTENT. AFTER 30 + YEARS OF DRIVING I HAVE NEVER BEEN SO UNCOMFORTABLE DRIVING AT NIGHT.
WITHIN 6 DAYS OF PURCHASING MY KIA TELLURIDE, IT SUFFERED A SIGNIFICANT CHIP AND SMALL CRACKING ON THE WINDSHIELD WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 65 MPH. I DID NOT SEE ANY PEBBLES, ROCKS OR DEBRIS IN THE AREA, NOR DID I OBSERVE ANY PEBBLE ACTUALLY HIT THE CAR. I DID NOT OBSERVE ANY CARS OR TRUCKS AHEAD OF ME ON THE FREEWAY WITH ANY OPEN/UNCOVERED LOADS. IN FACT, I ONLY OBSERVED PASSENGER VEHICLES. THE TIMING OF THE CHIP/CRACK SEEMED TO COINCIDE GOING OVER A SMALL DIP ON THE HIGHWAY.
HALOGEN HEADLAMPS ON THE EX MODEL DO A POOR JOB OF ILLUMINATING THE ROAD AHEAD WHEN IN LOW BEAM MODE. I CAN HARDLY SEE A FEW FEET. I ALSO DRIVE A LEXUS WHOSE HEADLAMPS DO A FANTASTIC JOB OF ILLUMINATION IN LOW BEAM. I AM HAVING TO PERIODICALLY ALTERNATE BETWEEN HIGH BEAM AND LOW BEAM MODES (TO AVOID BLINDING OPPOSITE TRAFFIC) WHEN DRIVING THE TELLURIDE ON UNLIT ROADS OR POORLY LIT ROADS. WHY DIDN'T KIA PROVIDE LED HEADLIGHTS FOR ALL TRIM LEVELS? THIS IS A SERIOUS SAFETY ISSUE.
WINDSHIELD CRACK DRIVING ON HIGHWAY
A VERY SMALL ROCK HIT THE EDGE OF MY WINDSHIELD, AND IT CRACKED TO BE OVER A FOOT LONG ACROSS THE NEXT 5 MINUTES. THE MARK FROM THE ROCK IS TINY, AND SHOULD NOT HAVE LEAD TO THIS LARGE OF A CRACK SO QUICKLY. I HAVE HEARD REPEATEDLY THAT THIS IS COMMON ON TELLURIDE WINDSHIELDS. IT IS UNACCEPTABLE AND VERY UNSAFE. THE DAY THIS HAPPENED, I HAD ONLY HAD THE VEHICLE 5 DAYS.
THE TELLURIDE EX HAS AN ISSUE WITH IT'S HEADLIGHTS, ESPECIALLY IN A DIMLY LIT AREA. WHEN THE HEADLIGHTS ARE IN NORMAL MODE (NOT HIGH BEAM) ON A STREET THAT DOES NOT HAVE STREETLIGHTS (NO AMBIENT LIGHTS) OR YOU ARE GOING AROUND A TURN, OR YOU ARE GOING SLIGHTLY UPHILL, THERE IS VERY LITTLE VISIBILITY ON THE ROAD. YOU CAN SEE A DISTINCT CUT OFF OF THE HEAD LIGHT AND YOU CANNOT SEE BEYOND IT. THIS MAKES IT VERY VERY DIFFICULT TO DRIVE IN A LOW LIGHT ENVIRONMENT. IF I AM ON A HIGHWAY OR A WELL LIT ROAD, THERE IS NO ISSUE. MY OTHER CAR 2010 AUDI A4 DOES NOT HAVE THIS ISSUE AND THE HEADLIGHTS ILLUMINATE THE ROAD ADEQUATELY IN ANY CONDITION
THE DASH SHOWED THAT MY ENGINE WAS OVER HEATING. THE TEMPERATURE GAUGHE WENT ALL THE WAY TO HOT
NUMEROUS TINY CHIPS ALL OVER WINDSHIELD. MY WINDSHIELD HAS THE STAMP FROM KOREA AS WELL. HAVE ALSO READ IN FORMS/ONLINE THIS IS A HUGE PROBLEM WITH THIS VEHICLE. I'VE ONLY HAD VEHICLE FOR LITTLE OVER A MONTH.
I GOT INTO MY CAR AFTER WORK YESTERDAY AND I HAD A CRACK IN MY WINDSHIELD. THE CRACK WAS NOT THEIR THAT MORNING WHEN I PARKED IT. WHAT IS THE DEAL WITH ALL THESE WINDSHIELDS CRACKING?
I HAD JUST PURCHASED MY 2020 KIA TELLURIDE FROM THE DEALERSHIP. WHILE DRIVING HOME I HEARD A LOUD SOUND THAT STARTLED ME AND MADE ME JUMP. I THEN NOTICED THAT MY WINDSHIELD HAD CRACKED LESS THAN AN HOUR INTO OWNING THE CAR. I WAS DRIVING 30 MPH WHICH ON A CITY STREET.
TINY PEBBLE HIT WINDSHIELD WHEN I WAS DRIVING 35 MPH ON ON RAMP. CRACKED THE WINDSHIELD.
DRIVING DOWN THE 35 MPH PART OF HWY 130 YESTERDAY, A LONE CAR PASSED GOING THE OTHER DIRECTION. I HEARD A SMALL "SMACK" OF A SMALL ROCK HITTING MY WINDSHIED. I LOOKED AT IT 3 MINUTES LATER, AND IT WAS ABOUT THE SIZE OF A DIME. I RESUMED DRIVING AND ARRIVED AT MY DESTINATION. CAME OUT 1 HOUR LATER, AND THE CRACK HAD SPREAD BY 4-5 INCHES. TEMPERATURE WAS 65 DEGREES. THIS WINDSHIELD SEEMS EXTREMELY FRAGILE. NOW I'VE CALLED TO GET A REPLACEMENT - THEY ARE ONLY AVAILABLE THROUGH DEALERS AND COST $750. WILL THE NEW ONES BE MORE DURABLE?
WHILE DRIVING ON A FREEWAY AT APPROXIMATELY 45 MPH THE TOP RIGHT SIDE OF THE FRONT WINDSHIELD WAS STRUCK BY A SMALL PEBBLE. THE WINDSHIELD SHOWED A DIME SIZE CRACK WITH SEVERAL SPIDER CRACKS NO LONGER THAN QUARTER OF AN INCH. AFTER PARKING THE VEHICLE ALL NIGHT THE FOLLOWING DAY ONE OF THE SPIDER CRACKS HAD GROWN TO ABOUT 3 INCHES.
AFTER JUST 6 WEEKS WEEKS OF OWNING THE CAR WE NOTICED AN 18 INCH CRACK IN WINDSCREEN, STARTING FROM THE TOP AND TRACKING DOWN. NO HISTORY OF ROCK STRIKES OR TRAUMA TO WINDSCREEN.
I WAS BACKING OUT OF MY DRIVEWAY ON A LOW VOLUME COUNTY ROAD. I WAS MOVING BACKWARDS AND ENTERED THE ROADWAY. I WAS FULLY ACROSS ONE LANE WHEN A VEHICLE IN THE OPPOSITE LANE APPROACHED. AS I WAS CONTINUING BACKWARDS CUTTING THE WHEEL TO MANEUVER INTO THE NEARSIDE LANE, THE AUTO BRAKING ENGAGED AND MY VEHICLE WAS DISABLED IN THE ROADWAY FOR TWO OR THREE SECONDS UNTIL THE APPROACHING VEHICLE IN THE OPPOSITE FARSIDE LANE PASSED MY NOW DISABLED VEHICLE IN THE ROADWAY. I BELIEVE THIS TO BE A SAFETY CONCERN BECAUSE THERE WAS A VEHICLE APPROACHING IN THE NEARSIDE LANE THAT I WAS ATTEMPTING TO ENTER AND NOW I WAS DISABLED IN THE ROADWAY AS THAT CAR APPROACHED. MY ISSUE IS THAT THE APPROACHING VEHICLE IN THE FARSIDE LANE HAD ROOM TO MANEUVER AROUND ME, BUT I WAS NOW DIRECTLY IN THE LINE OF DANGER FROM THE VEHICLE APPROACHING IN THE NEARSIDE LANE I WAS NOW DISABLED IN. IT SCARED ME TO BE DISABLED IN THE ROAD WITH A VEHICLE APPROACHING. THE BRAKES REMAINED ENGAGED AND I COULDN'T DO ANYTHING UNTIL MY VEHICLE RELEASED THE BRAKES. I WAS IN GREATER DANGER FROM BEING HIT BY THE CAR APPROACHING IN THE NEARSIDE LANE THAN I WAS ENTERING THAN THE VEHICLE IN THE OPPOSITE FARSIDE LANE. THE COMPUTER IN MY VEHICLE WAS WRONG IN APPLYING THE BRAKES AND FORCED ME INTO A DANGEROUS POSITION. THE PROGRAMMING FOR REAR ASSIST BRAKING NEEDS TO BE EVALUATED FOR SITUATIONS LIKE THE ONE THAT I WAS IN. THIS IS THE THIRD TIME I HAVE BEEN PUT IN THAT SITUATION BY MY VEHICLE AND I THINK THERE IS A SAFETY PROBLEM WITH THE PROGRAMMING FOR LOW SPEED BACKING CONDITIONS.
HAD A PLASTIC WRAP BARELY HIT MY WINDSHIELD ON HIGHWAY AND IT CRACKED WINDSHIELD.
PURCHASED THIS VEHICLE AND HAVE UNDER 2000 MILES, THE VEHICLES WINDSHIELD HAS RECEIVED THREE CHIPS AND SEEMS TO BE WEAK (THIN) GLASS. I'M AFRAID IF STRUCK WHILE DRIVING WITH AN OBJECT OTHER THAN A SMALL PEBBLE IT'LL FAIL AND PLACE MY FAMILIES LIFE IN DANGER. THE WIPER SPRAYER ON THE DRIVERS SIDE WINDOW WHEN DRIVING FAILS TO SPRAY OVER THE DRIVERS VIEW. IT POOLS AT THE LOWER PART OF THE WIPER BLADE AND LOWER LEFT CORNER OF THE WINDOW AT ROAD AND HWY SPEEDS. THIS CAUSES EXCESS AMOUNTS OF FLUID TO BE SPRAYED IN ORDER TO CLEAN THE WINDOW. THE CHIPS ON THE WINDOW ARE SMALL AND TWO ARE IN THE DRIVERS VIEW. I'VE HAD THE SPRAY TIP REPLACED AT THE DEALER BUT IT CONTINUES THE SAME PATTERN.
I HAVE A 2020 TELLURIDE AND THE HEADLIGHTS PROVIDE SO LITTLE LIGHT THAT IT'S DANGEROUS TO DRIVE AT NIGHT. THE NORMAL BEAMS ARE SO DIFFUSE THEY PROVIDE INSUFFICIENT LIGHT FORWARD TO SEE THE ROAD CLEARLY AND PROVIDE NO LIGHT TO THE SIDES, SO YOU CAN'T SEE WHAT YOU ARE TURNING INTO WHEN YOU TURN. I CALLED KIA AND TWO LOCAL KIA DEALERS; THEY ARE AWARE OF THE PROBLEM BUT SAY THEY HAVE NO WAY TO FIX IT. GOOD HEADLIGHTS ARE FUNDAMENTAL AND, REALLY, AFTER 100 YEARS OF CARS WITH HEADLIGHTS, YOU'D THINK THEY COULD GET THIS RIGHT. PLEASE FORCE KIA TO RECALL THE CARS AND FIX THE HEADLIGHTS AS SOON AS POSSIBLE. THANK YOU. SANDRA THANK YOU. SANDRA
WHILE DRIVING MY 2020 TELLURIDE I HEARD AN ODD SOUND ON THE PASSENGER SIDE OF THE VEHICLE AND NOTICED A SMALL CRACK DEVELOPING ON THE PASSENGER SIDE OF WINDSHIELD. IT STARTED FROM ABOUT MIDWAY HEADING HORIZONTALLY AND THEN MADE A CURVE UPWARD AS I DROVE. THE CRACK IS AT LEAST 18 INCHES LONG. THERE IS NO VISIBLE DAMAGE OR MARKINGS OF ANYTHING HITTING THE WINDSHIELD NOR DID I NOTICE ANYTHING STRIKE THE WINDSHIELD. THE CRACK ORIGINATES UNDERNEATH THE MOLDING AND APPEARS TO BE A DEFECT. WHEN THE CRACK STARTED I WAS TRAVELING ON A CITY STREET AT AROUND 30 MILES AN HOUR WITH NO TRAFFIC AROUND.
IN THE 6 MONTHS I HAVE HAD MY TELLURIDE, I HAVE HAD THE WINDSHIELD CRACKED AND WAS ABLE TO GET IT REPAIRED AND RECENTLY HAD A ROCK OR DEBRIS FROM THE ROAD HIT IT AND IT INSTANTLY CRACKED ALL THE WAY ACROSS THE BOTTOM AND UP IN TO MY LINE OF VISIBILITY. I HAVE NEVER HAD SUCH AN ISSUE WITH WINDSHIELDS BEFORE SO IT'S A LITTLE ODD THAT WITHIN 6 MONTHS I HAVE HAD TWO ISSUES.
MY NEW KIA HAS A COMPLETELY DEMOLISHED/CRACKED WINDSHIELD WITH NO ROCK CHIP, JUST A SPONTANEOUS FAILURE WHILE DRIVING WITH NO TRAFFIC NEARBY
MY 2020 KIA TELLURIDE HAS HAD ELECTRICAL PROBLEMS SINCE 3 MONTHS AFTER PURCHASING IT IN JUNE OF 2019. IT STARTED OUT SMALL WITH MY BACKUP CAMERA GLITCHING/NOT BEING VISIBLE, THE INTERIOR LIGHTS FLICKERING, AND MY HEAT NOT WORKING PROPERLY. THEN, IT QUICKLY ESCALATED TO MULTIPLE EMERGENCY LIGHTS ENGAGING IN MY DASHBOARD WHILE DRIVING OR STOPPED. I CALLED THE DEALERSHIP AND WAS TOLD IF THE CODES AREN'T ACTIVE THEY CAN'T SERVICE THE VEHICLE, SO WHEN IT HAPPENED AGAIN I BROUGHT IT TO THEM DIRECTLY. AT THIS TIME MY VEHICLE WOULDN'T GO IN REVERSE AND THE STEERING WHEEL LOCKED. THE DIAGNOSTIC REPORT STATED THE CAR LOST COMMUNICATION WITH FUEL PUMP CONTROL MODULE, INSTRUMENT PANEL CLUSTER (LPC), CONTROL MODULE (CCAN),AND HVAC CONTROL MODULE. THIS HAPPENED ON TWO OCCASIONS COMPROMISING MY FAMILY'S SAFETY. ON THE 3RD OCCASION, THE FOLLOWING HAPPENED: THE STEERING WHEEL LOCKED, SHIFTER WOULDN'T WORK, NO LIGHTS NEXT TO SHIFT, WOULDN'T GO IN REVERSE, NO BACKUP CAMERA. ON THE 4TH OCCASION, THE FOLLOWING OCCURRED: WARNING LIGHTS/EMERGENCY LIGHTS ON DASH, STEERING LOCKED, NO LIGHTS NEAR SHIFTER, STEERING TIGHT, RPM INDICATOR WENT TO ZERO, SPEED WENT TO ZERO, WARNING LIGHTS SWITCHED ON AN OFF TO DIFFERENT ONES. THE DEALER REPLACED THE FLOOR HARNESS, DASH HARNESS, AND ENGINE HARNESS. EVEN AFTER THESE "FIXES" IT CONTINUED. ON THE 5TH OCCASION, THE EMERGENCY LIGHTS CAME ON AND MY VEHICLE SHUT OFF WHILE DRIVING AND I LOST MY BRAKES! THE FOLLOWING OCCURRED BEFORE THE SHUT DOWN: FORWARD COLLISION WARNING LIGHT, EMERGENCY LIGHT, RPM INDICATOR UP AND DOWN, ABS WARNING LIGHT, DEGREE/TEMP LIGHT FLICKERING ON AND OFF, PLUS A FEW MORE WARNING LIGHTS. THIS TIME MY CAR HAD TO BE TOWED. KIA WILL NOT TAKE THE CAR BACK AND DENIED MY CLAIM AFTER SUPPLYING OVER 70 PAGES OF DOCUMENTATION. MY CAR HAS BEEN IN THE SHOP FOR A TOTAL OF 84 DAYS SINCE OCTOBER 19, 2020.
I HAD A SMALL ROCK HIT MY WINDSHIELD FROM ROAD GRADING. IT WAS A NORMAL CHIP, NOT UNLIKE ANY THAT I HAVE HAD ON OTHER VEHICLES. I CALLED TO MAKE AN APPOINTMENT THE NEXT DAY TO HAVE IT FILLED TO PREVENT SPREADING. LEAVING WORK THE NEXT DAY, THE WINDSHIELD HAD ACTUALLY CRACKED FROM TOP TO BOTTOM AND TO THE LEFT, IN AN L SHAPE. SO, MY CHIP REPAIR BECAME A FULL WINDSHIELD REPLACEMENT. I HAVE NOW BEEN WAITING 3+ WEEKS FOR A REPLACEMENT AS THEY ARE NOT AVAILABLE. MY AUTO GLASS PLACE HAS HAD ONE ON ORDER FROM OVERSEAS SINCE THAT NEXT DAY. SO, 4-6 WEEKS TO REPLACE A WINDSHIELD THAT TRULY SHOULD NOT HAVE BROKEN AS THE CHIP WAS NO DIFFERENT THAN ANY OTHER CHIP WE GET IN VEHICLES. I ACTUALLY TRIED TO HAVE THE REPLACEMENT DONE BY MY KIA DEALERSHIP. THE SERVICE DEPARTMENT SAID THERE WERE NONE AVAILABLE IN THE US AND GOOD LUCK FINDING ONE, THEY WERE UNABLE TO HELP. WHEN I CALLED TODAY TO INQUIRE ABOUT HAVING THE CAMERAS RE CALIBRATED POST THE REPLACEMENT, I WAS TOLD THAT IF A NON-KIA APPROVED WINDSHIELD IS PUT IN, I WOULD VOID MY WARRANTY. SO, BEYOND WAITING WEEKS ON END TO HAVE A BROKEN WINDSHIELD REPLACED, BEING TOLD 'GOOD LUCK' FINDING ONE AND TOO BAD, THEY CAN'T HELP ME, I AM NOW BEING TOLD I "MAY" HAVE MY WARRANTY VOIDED HAVING IT REPLACED ELSEWHERE, EVEN THOUGH THEY REFUSED TO ASSIST.
THE HEADLIGHTS AT NIGHT ARE POOR. THEY DO NOT ILLUMINATE TRAFFIC SIGNS SUCH AS: SPEED LIMIT, STOP, STREET/HIGHWAY INFO, YIELD, WARNING, ETC. WHEN YOU APPROACH A THE UPSIDE OF A HILL, VISIBILITY IS LIMITED TO 30-50 FEET. SIDE VISION WHEN TURNING IS NON-EXISTENT. THIS OCCURS AT NIGHT WHEN IN MOTION AND STOPPED.
THIS IS MY SECOND REPORT. MY WINDSHIELD ON MY 2020 KIA TELLURIDE IS CRACKED AGAIN. THIS TIME IT'S ON THE PASSENGER SIDE OF THE WINDSHIELD. IT'S A LONG CRACK THAT STARTS AT THE A PILLAR AND TRAVELS ACROSS THE WINDSHIELD. WHEN I GOT IN MY CAR TO GO SOMEWHERE I SAW THE CRACK. I AM THE ONLY DRIVER. I NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. IT COST 1500 DOLLARS TO REPAIR IT LAST TIME, WHICH WAS FOUR MONTHS AGO.ITS GOING TO GET EXPENSIVE IF THIS KEEPS UP. I HAVE NO IDEA HOW THIS OCCURRED.
THE KIA HAS A SYSTEM THAT CONTROLS CRUISE CONTROL IN A SPECIAL WAY. THIS SYSTEM ALLOWS YOU TO PLACE THE CAR IT THIS MODE AND WHAT IT DOES BEYOND CRUISE CONTROL LANE CHANGE CONTROL. IT DETECTS THE HIGHWAY SPEED LIMIT SIGNS EXAMPLE: I DRIVE FROM PRESCOTT AZ TO PHOENIX PERIODICALLY. THE SPEED LIMIT ON I -17 IS 75 MPH FOR MOST THE TRIP HEADING SOUTH ON I17 IT IS 75 MPH AT SUNSET POINT THE SPEED CHANGES FROM 75 MPH TO 65 MPH. THE CAR CHANGES SPEED TO 65 MPH. IT CHANGES BACK TO 75 MPH LATER EXCITING TIMES PASSING THROUGH ROCK SPRINGS. I AM DOING AT 75 MPH ( NO ONE IS IN FRONT OF ME THEY ARE IN BACK AND ONE TO THE LEFT SIDE. ). THE CAR SPEED DROPS TO 45 MPH. THE FREEWAY SPEED IS 75 MPH. HOWEVER, THE SIDE ROAD IN ROCK SPRINGS IS 45 MPH. SO NOW I HAVE 4 CARS TRYING TO AVOID ME BECAUSE I SUDDENLY GOING 45 MPH IN A 75 MPH ZONE. APPROACHING ANTHEM - THE CAR SUDDENLY DROPS TO 35 MPH IN A 75 MPH ZONE. NO ONE WAS IN FRONT OF ME. BUT THE SPEED LIMIT ON THE SIDE ROAD NEXT TO THE FREEWAY IS 35 MPH. NO ONE IN FRONT OF ME. I HAVE CARS AROUND ME HONKING AND AVOIDING ME - BECAUSE I AM DRIVING 35 MPH IN A 75 MPH FREEWAY SPEED ZONE. THIS IS DANGEROUS. THE DEALER JUST SAYS IT IS AN OPTION.
WINDSHIELD STRUCK (MINOR WITH MINIMAL DEPTH PENETRATION) BY MATERIAL RUNNING ON INTERSTATE. WITHIN 15 MINUTES, CRACK BEGAN AND WAS OVER 16". VEHICLE PARKED FOR 8 DAYS. WINDSHIELD HAS CRACK OVER 3' LONG NOW. WINDSHIELD STAR SHOULD'VE BEEN QUICK EASY FIX INSTEAD THE WINDSHIELD IS EITHER FAULTY OR INSTALLED IN BIND.
THIS IS A NEW VEHICLE, PURCHASED 8/2019. IT IS MY BELIEF THAT THE HEADLIGHTS (BOTH HIGH AND LOW BEAM), AS EQUIPPED, ARE DANGEROUSLY DEFICIENT AND DO NOT PROVIDE NEARLY ADEQUATE ILLUMINATION. I AM HESITANT TO DRIVE THE VEHICLE AT NIGHT. I CONSIDER THIS HAZARDOUS AND WORTHY OF CORRECTION BY THE MANUFACTURER. KIA TELLURIDE EX AWD.
CONSTANT WIND NOISE ON DRIVER'S SIDE, NOT NORMAL WIND SOUND CAUSED BY CAR. BROUGHT IN TO DEALER 3 TIMES, STILL UNRESOLVED. DEALER MECHANIC TEST DROVE VEHICLE WITH ME INSIDE. MECHANIC ACKNOWLEDGED ISSUE EXISTS. THIS IS BRAND NEW CAR.
SHORTLY AFTER PURCHASING THIS AWD VEHICLE, THERE IS A DISTINCT VIBRATION AT HIGHWAY SPEEDS. THE VIBRATION STARTS AT 67 MPH AND IS THERE UNTIL SPEEDS EXCEED 75 MPH, WHERE THINGS START TO SMOOTH OUT ONCE AGAIN. THERE IS ALSO AN ODD NOISE INSIDE THE VEHICLE WHILE THE VEHICLE IS TRAVELING IN THIS SPEED RANGE. VIBRATION IS FELT IN THE STEERING WHEEL, GAS PEDAL, AND BOTTOM OF SEATS. REAR SEAT OCCUPANTS ALSO FEEL THIS VIBRATION. LOCAL DEALER HAS ROAD FORCE BALANCED THE TIRES, BUT HAS MADE NO IMPROVEMENT. THERE DEFINITELY IS A SERIOUS DRIVETRAIN ISSUE CAUSING THIS VIBRATION. VERY DISAPPOINTED WITH THE TELLURIDE AS A RESULT OF THIS, BUT HONESTLY, DISAPPOINTED IN THE TELLURIDE ALTOGETHER.
WINDSHIELD WAS DAMAGED BEYOND REPAIR AT ONLY 250 MILES. REPLACEMENT WINDSHIELD TOOK 6 WEEKS. GLASS SEEMS TO BE THIN OR MORE PRONE TO DAMAGE. VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MPH ON A TWO-LANE ROAD AND WAS HIT BY SOME SORT OF DEBRIS FROM A VEHICLE GOING IN THE OPPOSITE DIRECTION. DID NOT SEE THE DEBRIS BEFORE IT STRUCK THE WINDOW.
WINDSHIELD CRACKS EASILY. 2 WEEKS AFTER PURCHASE IN AUG, WHEN ON A CLEAN NO CONSTRUCTION AREA ON I 85, HEARD A POP AND CRACKED WINDSHIELD. NOT HAPPENED IN MORE THAN 25 YEARS ACROSS MORE THAN 3 CARS WE WON AT ONE TIME.
WINDSHIELD EASILY CRACKED AND SPREAD FAST.