There are 10 owner-reported engine complaints for the 2004 Lexus ESin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR WAS NEVER PERFORMED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
THE DRIVER WAS PULLING INTO A PARKING SPACE AT THE LOCAL TRAIN STATION. SHE WAS GOING FORWARD AT ABOUT 1 MPH WITH HER FOOT ON THE BRAKE PEDAL IN ORDER TO SLOW THE CAR DOWN AS SHE WAS APPROACHING THE CURB AT THE FRONT END OF THE PARKING SPACE. WITH HER FOOT ON THE BRAKE PEDAL, THE CAR SUDDENLY LUNGED FORWARD AND WENT OVER THE CURB AND INTO A METAL AND WOODEN FENCE. THE CAR PROBABLY WOULD HAVE LANDED ON THE TRAIN TRACKS; BUT, FORTUNATELY, IT WENT INTO THE FENCE WHICH IS USED TO SUPPORT A SHELTER THAT SHIELDS COMMUTERS FROM INCLEMENT WEATHER. THE DAMAGED FENCE IS OWNED BY THE UNION PACIFIC RAILROAD. THE DRIVER SUFFERED A BACK INJURY AND REQUIRED MEDICAL ATTENTION, MEDICATION, AND PHYSICAL THERAPY. THE INCIDENT WAS REPORTED TO LEXUS IN TORRANCE, CA. LEXUS HAS A CONTRACTUAL ARRANGEMENT WITH A VENDOR TO INSPECT THE EVENT DATA RECORDER (EDR) INSTALLED IN THE CAR. AFTER THE EDR WAS INSPECTED, THE DRIVER WAS INFORMED THAT THE EDR IN THE 2004 LEXUS ES 330 IS VERY BASIC AND NOT AT ALL SOPHISTICATED ENOUGH TO DETECT WHAT ACTUALLY OCCURRED IMMEDIATELY BEFORE AND AFTER THE ACCIDENT. LEXUS SAID THE EDR IN THE NEWER ES AUTOMOBILES WOULD HAVE BEEN ABLE TO PROVIDE INFORMATION AS TO EXACTLY WHAT OCCURRED BEFORE, DURING, AND AFTER THE ACCIDENT. THE DRIVER WAS INFORMED THAT THE EDR INSPECTION REPORT FOR THIS INCIDENT ESSENTIALLY ADDRESSED WHAT HAPPENED WITH THE AIR BAGS, NONE OF WHICH HAD DEPLOYED DURING THE ACCIDENT. LEXUS INFORMED THE DRIVER THAT THEY COULD NOT PROVIDE ANY FURTHER ASSISTANCE OR GUIDANCE TO DETERMINE THE EXTENT OF ANY PARTS OR DESIGN DEFECTS.
THE JENCI'S CONTEND THAT MRS. JENCI PUT THE VEHICLE IN REVERSE, IT THEN SURGED, MADE A LOUD SOUND AND LUNGED FORWARD OUT OF CONTROL. *NM
WHEN DRIVING VEHICLE HESITATED AND STALLED AT LOW SPEED. DEALER STATED THAT THERE WAS NOTHING THAT COULD BE DONE. MANUFACTURER INSISTED THERE IWASNOTHING DEFECTIVE ON THE VEHICLE.*AK
WHEN APPLYING THE ACCELERATOR PEDAL VEHICLE HESITATED THEN SURGED FORWARD. CONSUMER IS CONCERNED THAT THIS CONDITION WILL RESULT IN AN ACCIDENT.*AK *NM
WHILE DRIVING AND COMING TO COMPLETE STOP VEHICLE HESITATED UPON ACCELERATION FOR A FEW SECONDS. DEALER INSPECTED VEHICLE, AND INDICATED THE VEHICLE WAS OPERATING AS DESIGNED BY MANUFACTURER. *AK
WHILE DRIVING AT ANY SPEED AND WHEN TRYING TO PASS OTHER VEHICLES IT HESITATED FOR SEVERAL SECONDS. AFTER ACCELERATING THE VEHICLE WILL NOT GO INTO ANY PARTICULAR GEAR. ALSO, ENGINE WOULD WHINE DURING THIS PROCESS. DEALER CLAIMED THAT THE VEHICLE WAS DESIGNED TO ADAPT TO THE DRIVERS HABITS.*AK
EVER SINCE I PURCHASED BY 2004 LS430, I HAVE NOTICED AN UNACCEPTABLE ENGINE VIBRATION. THIS IS NOTICEABLE DURING IDLE/FIRST START-UP. THE ENGINE VIBRATES AND CAN BE FELT IN TO THE CABIN. THIS HAPPENS WHEN THE ENGINE REVS ARE BETWEEN 1200 -1400 RPMS. THIS IS VERY DISAPPOINTING FOR A $62K LEXUS! I HAVE BROUGHT THIS TO THE ATTENTION OF A LEXUS DEALER AND HAVE GOTTEN THE "IT MUST BE BAD GAS" BS. I TOLD THEM I ONLY USE CHEVRON SUPREME (92), WHICH I ALSO USE IN MY BMW WITH NO PROBLEM. A SECOND TIME, THEY INDICATED THAT IT WAS NORMAL AND NOT A PROBLEM. THIS IS SOMETHING I WOULDNT IN A VEHICLE. *AK
STANDARD COMPLAINT FOR THIS CAR. ENGINE OR TRANSMISSION DELAY WHEN GAS PEDAL WAS RELEASED THEN SUDDENLY DEPRESSED. THIS OCCURS WHEN MERGING ONTO FREEWAYS, 4 WAY STOPS, A TRAFFIC LIGHT CHANGES, AND WHEN PULLING OUT TO PASS OR IN CERTAIN EMERGENCY MANEUVERS. THE DELAY IS APPROXIMATELY 1 OR 1.5 SECONDS AND DISRUPTS TIMING WHEN YOU DEPEND ON THROTTLE RESPONSE THE MOST! THIS HAS LED TO SEVERAL CLOSE CALLS. DEALER WAS MADE AWARE OF THE DEFECT WHEN CAR WAS 1 WEEK OLD AND I WAS TOLD THE ADAPTIVE SYSTEM NEEDS 1,000 MILES TO LEARN MY DRIVING HABITS. THE DEALER IS WELL AWARE OF THE PROBLEM AND SAYS ALL THE 2004 ES330S SUFFER FROM THE SAME PROBLEM. LEXUS CUSTOMER CARE CLAIMS THAT THE "CAR IS FUNCTIONING AS DESIGNED". THERE IS AND WILL BE NO ATTEMPT BY LEXUS CO. TO RESOLVE THIS ISSUE. THE DEALER'S HANDS ARE TIED AT THIS POINT SINCE THE COMPANY NEEDS TO ENGINEER A FIX. *LA
FOR THE LAST 3 MONTHS SINCE I PURCHASED MY LEXUS RX330,I HAVE EXPERIENCE EXCESSIVE ENGINE VIBRATIONS IN THE STEERING WHEEL AND THE TRANSMISSION IS SHIFTING IMPROPERLY. THOUGH I HAVE TAKEN MY CAR INTO LEXUS MANY TIMES THEY HAVE NOT FIX THESE PROBLEMS AND I BELIEVE THEY NEED TO BE ADDRESSED.*AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026