There are 2 owner-reported body & structure complaints for the 2004 Lexus ESin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
I WAS PARKING MY CAR IN THE PARKING LOT OF A GARAGE WHEN MY CAR LEXUS 330 SUDDENLY PICKED UP HIGH SPEED (FULL THROTTLE) UNINTENTIONALLY. THE VEHICLE WENT FORWARD AND FELL APPROXIMATELY ABOUT 5 FEET TO THE OTHER PARKING LEVEL AND VIOLENTLY HIT THE BACK OF A PICKUP TRUCK WHICH WAS PARKED. I HAD MY SEAT BELT ON. MY BODY WENT FORWARD AND BACKWARD VIOLENTLY. FOR THE NEXT FEW DAYS I HAD EXPERIENCED MUSCLE PAIN, STIFFNESS AND POOR NIGHT SLEEP. THE ACCIDENT WAS REPORTED TO THE POLICE. *TR
TL*THE CONTACT OWNS 2004 LEXUS ES330. WHEN THE CONTACT WAS INSPECTING THE VEHICLE UNDER THE HOOD, HE NOTICED THE DASHBOARD WAS CRACKED ON PASSENGER SIDE WHICH DISPLAYED THE AIR BAG FOAM. THE CONTACT STATED THAT THE VEHICLE HAS BEEN IN THE GARAGE FOR YEARS AND HE ALSO HAD A SHADE IN THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR DIAGNOSTIC TESTING. THE DEALER ALSO STATED THERE WAS NOTHING COULD BE DONE REGARDING THE DASHBOARD. THE MANAGER AT THE LEXUS DEALERSHIP STATED THAT THEY WOULD PROVIDE REIMBURSEMENT FOR HALF OF THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE CURRENT MILEAGE WAS APPROXIMATELY 100,095.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026