There are 12 stored owner reports matching the body & structure leading-label group for the 2008 Lexus ES in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 12 of 12 matching reports.
Open the full vehicle complaint log (all categories)THE TRUNK WILL NOT CLOSE AFTER OPENING. I HAVE TO SLAM IT SEVERAL TIMES UNTIL IT FINALLY CLOSE.
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND THERE WAS A GLARE ON THE FRONT WINDSHIELD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED HENNESSY LEXUS OF GWINNETT (3383 SATELLITE BLVD, DULUTH, GA 30096 (770) 680-1000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THE WARRANTY POLICY EXPIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*TP
THE DASHBOARD GETS EXTREMELY STICKY AND I HAVE NOTICE A SMALL HOLE WHICH HAS NOW TURNED INTO A CRACK ON THE PASSENGER SIDE OF THE CAR. I THINK THIS HAPPEN AS A RESULT OF THE HEAT. I DON'T ALWAYS KEEP MY CAR PARKED UNDER A GARAGE.
TL* THE CONTACT OWNS A 2008 LEXUS ES350. DUE TO THE GLARE OF THE SUN, THE DASHBOARD MELTED AND BECOME VERY STICKY. THE VEHICLE WAS TAKEN TO CHATHAM PARKWAY LEXUS (LOCATED AT 1120 CHATHAM PKWY, SAVANNAH, GA 31405, (912) 213-0005) FOR A ROUTINE OIL SERVICE AND THE CONTACT INFORMED THEM OF THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED AND MELTED. THE FRACTURE BEGAN FROM THE PASSENGER SIDE TO THE IGNITION AREA. THE DASHBOARD WAS BROKEN INTO PIECES AND EXPOSED THE IGNITION, WHICH CAUSED THE KEY TO BE LOOSE. THE CONTACT SPOKE WITH STERLING MCCALL LEXUS (10025 SOUTHWEST FREEWAY, HOUSTON, TX 77074, (713) 995-2600) AND WAS INFORMED THAT THE VEHICLE'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE DASHBOARD REPLACEMENT PROGRAM HAD EXPIRED FOR THE 2008 LEXUS ES350. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 118,000. *JS
TOP OF DASHBOARD HAS BECOME VERY SOFT AND STICKY. THE MATERIAL COVERING THE DASHBOARD HAS DETERIORATED. IT IS CAUSING A HIGH SHINE AND GLARE ON THE WINDSHIELD AND MAKING IT DANGEROUS TO DRIVE.
THE DASHBOARD OF THE VEHICLE HAS BECOME VERY STICKY, MELTING, IN THE HEAT WITH SMALL PIECES OF THE DASHBOARD FALLING OFF. DRIVING IN THE DAYLIGHT COMPROMISES DRIVER SAFETY DUE TO THE GLARE IN THE WINDSHIELD FROM THE WET SHINY LOOK OF THE DASHBOARD IN FRONT OF THE DRIVER REFLECTING INTO THE DRIVERS FIELD OF VISION. THERE APPEARS TO BE A DEFECT IN THE MATERIAL USED BY THE MANUFACTURER IN THE PRODUCTION OF THIS DASHBOARD. NOT ONLY IS IT A DRIVING SAFETY ISSUE BUT IT ALSO DEVALUES THE VEHICLE FOR TRADE OR RESALE. *TR
THE DASHBOARD IS MELTING. *TR
I NOTICED THE DASH BOARD IS STARTING TO MELT. IN THE SUN IT IS REAL STICKY. I LIVE IN FLORIDA AND THE SUN SEEMS TO BE MELTING THE DASH CLOSE TO THE WINDSHIELD. *TR
MY 2008 LEXUS DASH IS MELTING, ITS VERY VERY STICKY. NOT FAIR I TAKE CARE OF MY CAR. *TR
BOUGHT MY CAR IN 2008, SINCE 2012 MY DASHBOARDS IS VERY STICKING BECAUSE IT IS MELTING, BY THAT TIME MY GUARANTEE WAS ACTIVE BECAUSE I PAID EXTRA TO EXTEND IT. FOR THE FIRST TIME IN 2012 I CALL THE OFFICE OF LEXUS TO INFORM THE PROBLEM, MY CUSTOMER SERVICE REPRESENTATIVE TOLD ME TO BRING THE CAR IN TO CHECK THE PROBLEM AND TO MAKE THE APPOINTMENT TO LEAVE THE CAR, I THOUGHT THAT IT WAS INCLUDED ON THE GUARANTEE, AND HE TOLD ME NO, HE TOLD ME THAT MAYBE THE LEXUS WOULD HELP ME TO LOWER THE PRICE, BUT THAT I HAD TO PAY, AND I SAID NO THANK YOU I DON'T HAVE THE MONEY. AFTER THAT THE DASHBOARD GOT WORSE, AND I CALL BACK ON APRIL 2013 TO TALK TO MY CUSTOMER SERVICE REPRESENTATIVE, AND HE WAS TRANSFERRED TO ANOTHER DEPARTMENT, AT THAT POINT I TOLD THE REPRESENTATIVE THE PROBLEM, AND IT GOT WORSE TO THE POINT THAT IS VERY DIFFICULT TO DRIVE WHEN IS SUNNY, HE TOLD ME THAT MY GUARANTEE IT WAS EXPIRED AND THAT I HAD TO PAY TO FIX IT. BUT I DON'T THINK IS FAIR THAT AFTER I PAID $40,000.00 FOR MY CAR I HAVE TO PAID TO FIX IT, WHEN IT SHOULD BE A RECALL FOR THE LEXUS WITH THIS PROBLEM. *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD HAD A STICKY SUBSTANCE. THE CONTACT MADE SEVERAL ATTEMPTS TO CLEAN THE SUBSTANCE, BUT THE STICKY RESIDUE REMAINED. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT TO COVER IT WITH CARPET. THE CONTACT'S VISIBILITY WAS CONSTANTLY BEING AFFECTED BY THE GLARE. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER WAS UNABLE TO INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ *CN
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.