There are 3 owner-reported air bags & restraints complaints for the 2004 Lexus ISin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
MELTING DASH BOARD TO INCLUDE PASSENGER SIDE AIRBAG COVER, LEAVES RESIDUE ON YOUR HAND WHEN YOU TOUCH IT REGARDLESS OF WHERE THE VEHICLE IS PARKED IN COOL OR HOT AREAS.
MY 2004 IS300 WAS INVOLVED IN AN ACCIDENT AT APPROXIMATELY 30 MPH AND NO AIR BAGS DEPLOYED. THE OTHER VEHICLE (SATURN) HIT MY CAR ON THE FRONT DRIVER SIDE, DAMAGING THE SUSPENSION, FENDER, BUMPER, AND SURROUNDING PARTS. AFTER IMPACT MY CAR WENT UP THE CURB, OVER SOME LARGE ROCKS AND RESTED ON AN INCLINE. I SUFFERED NECK, SHOULDER, AND BACK PAIN AND WAS TREATED BY A CHIROPRACTOR. NO AIR BAGS DEPLOYED AT ANY TIME. MY CAR WAS REPAIRED AND I AM CURRENTLY DRIVING IT. *TR
2004 LEXUS IS300 PURCHASED FROM THE ORIGINAL OWNER IN 2008. AS EVIDENCED BY MANY CLAIMS ON DIFFERENT LEXUS/TOYOTA VEHICLES THE DASHBOARD AND CENTER CONSOLE IS "MELTING." 2006 AND UP LEXUS IS MODELS HAVE AN EXISTING RECALL. 2002-2005 LEXUS IS MODELS DO NOT HAVE THIS RECALL ALTHOUGH THE ISSUE IS EXACTLY THE SAME. BEING A FATHER OF A 5-YEAR OLD DAUGHTER WHO RIDES IN THIS VEHICLE MY SAFETY CONCERNS ARE THREEFOLD... 1. FUMES AND/OR VAPORS BEING RELEASED INTO THE AIR AND BEING INHALED BY MYSELF AND/OR DAUGHTER. 2. AIRBAG PANEL IS AFFECTED AND WORRIES ME THAT DEPLOYMENT MIGHT BE AFFECTED. 3. GLARE ON THE INSIDE OF MY WINDSHIELD FROM MELTING PLASTIC.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026