Lexus · IS · 2004
2004 Lexus IS
1
Recall
29
Complaints
N/A
NCAP overall
The 2004 Lexus IS has 1 recall and 29 owner-reported complaints on file with NHTSA. Most frequent stored component label: structure (6 reports).
Stored NHTSA configuration: 2004 Lexus IS300 4-DR. w/SAB NCAP Vehicle ID: 1002
Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year. How this configuration is selected
Source: NHTSA Public Records
NHTSA source checks for this vehicle year
- Complaints
- Separate successful check not recorded.
- Recalls
- Separate successful check not recorded.
- Safety ratings
- Separate successful check not recorded.
- Investigations
- Separate successful check not recorded.
- Manufacturer communications
- Separate successful check not recorded.
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.
Research Context
The 2004 Lexus IS page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most frequent complete stored component label is structure with 6 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2004 Lexus IS currently shows 1 NHTSA recall listed on this page and 29 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows no overall NHTSA safety rating in our current dataset.
- The most frequent complete stored component labels on this page are structure (6), air bags (4), unknown or other (4).
- Vehicle
- 2004 Lexus IS
- Recalls
- 1
- Complaints
- 29
- Stored Configuration Overall Rating
- Not available in this dataset
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Configuration Test Results
Stored NHTSA configuration: 2004 Lexus IS300 4-DR. w/SAB NCAP Vehicle ID: 1002
Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year. How this configuration is selected
No overall score is available in our current dataset. The individual results below are not a combined safety rating; compare vehicles within the same test program and model year.
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
No rollover risk estimate available in this dataset
Safety Features
ESC: OptionalForward Collision Warning: NoLane Departure Warning: No
Recall Notices
NHTSANHTSA ID: 09E012000April 07, 2009
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Remedy Status
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Owner Complaints
29 totalELECTRICAL SYSTEM
Sep 10, 2018
THE GAS PEDAL WILL INTERMITTENTLY STOP WORKING. FORCING ONE TO PULL OVER, RESTART THE CAR, AND/OR HAVE THE VEHICLE TOWED FOR REPAIR.
ENGINE
Jan 25, 2018
ENGINE QUIT ON HIGHWAY AT 65 MPH COASTED OF SHOULDER OF ROAD. WRECKER DROPPED AT DEALER. THEY MIS DIAGNOSED A BAD COIL. APPROXIMATELY 6 HOURS LATER THE CAR QUIT IN SAME WAY AGAIN. ANOTHER REPAIR SHOP PROPERLY DIAGNOSED THE PROBLEM AS AN IGNITOR CONTROL MODULE. THE ORIGINAL REPAIR...
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AIR BAGS,UNKNOWN OR OTHER
Mar 13, 2017
STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WE...
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UNKNOWN OR OTHER,ENGINE
Oct 3, 2016
THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FE...
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AIR BAGS,STRUCTURE
Sep 25, 2015
DASHBOARD IS MELTING AND HAS BECOME STICKY AND RUBS OFF ON CLOTHING. THIS INCLUDES THE PASSENGER SIDE AIRBAG SURFACE. THIS HAPPENS WHEN VEHICLE IS PARKED IN THE SUN.
AIR BAGS
Sep 20, 2015
MELTING DASH BOARD TO INCLUDE PASSENGER SIDE AIRBAG COVER, LEAVES RESIDUE ON YOUR HAND WHEN YOU TOUCH IT REGARDLESS OF WHERE THE VEHICLE IS PARKED IN COOL OR HOT AREAS.
UNKNOWN OR OTHER
1 injuryAug 5, 2015
DASHBOARD HAS BEEN MELTING SINCE I BOUGHT THE CAR BRAND NEW IN 2005. IT HAD 300 MILES ON IT. IT HAS HAD A STUCK VENT SINCE 8 BOUGHT IT ON TO OF THE DASH AND THE REPAINT THAT NOW LOOKS LIKE CRAP. BACK TO THE ORIGINAL ISSUE OF THE MELTING DASHBOARD. I HAVE BEEN BURNT BY THE MELTING...
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STRUCTURE
May 5, 2015
STICKY MELTING DASHBOARD. *TR
UNKNOWN OR OTHER
May 1, 2015
THE DASHBOARD ON MY LEXUS IS300 IS MELTING AND REFLECTS OFF THE WINDSHIELD DURING THE DAYTIME CAUSING A TERRIBLE GLARE THAT AT TIMES AFFECTS DRIVING VISION. THIS IS THE SAME PROBLEM THAT LEXUS HAS IDENTIFIED IN OTHER LEXUS VEHICLES (06 AND UP IS, LS460 ETC)AND WILL REPLACE THOSE ...
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STRUCTURE
Nov 5, 2014
MY DASHBOARD IS MELTING. THE PLASTIC IS STICKY AND LEAVES A BLACK FILM ON ANYTHING THAT TOUCHES IT INCLUDING FINGERS AND CLOTHING. THE BLACK RESIDUE IS VERY DIFFICULT TO GET OFF ONCE IT IS ON SOMETHING. JUST WASHING HANDS MULTIPLE TIMES WITH SOAP AND WATER IS NOT ENOUGH TO REM...
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Showing 10 recent complaints from 29 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2004 Lexus models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Lexus IS Years
2005 Lexus ISCompare this year against 2004 for complaint and recall shifts.1r16c2003 Lexus ISCompare this year against 2004 for complaint and recall shifts.1r33c2006 Lexus ISCompare this year against 2004 for complaint and recall shifts.7r142c2002 Lexus ISCompare this year against 2004 for complaint and recall shifts.1r40c2007 Lexus ISCompare this year against 2004 for complaint and recall shifts.3r120c2001 Lexus ISCompare this year against 2004 for complaint and recall shifts.1r35c
More 2004 Lexus Models
2004 Lexus RXAnother 2004 Lexus option for same-year comparison.2r327c2004 Lexus ESAnother 2004 Lexus option for same-year comparison.2r190c2004 Lexus GXAnother 2004 Lexus option for same-year comparison.1r85c2004 Lexus LSAnother 2004 Lexus option for same-year comparison.2r36c2004 Lexus LXAnother 2004 Lexus option for same-year comparison.3r18c2004 Lexus SCAnother 2004 Lexus option for same-year comparison.3r14c
Frequently Asked Questions
How many recalls does the 2004 Lexus IS have?
The 2004 Lexus IS has 1 recall recorded by NHTSA.
How many complaints have been filed for the 2004 Lexus IS?
NHTSA has received 29 owner-reported complaints for the 2004 Lexus IS.
What is the NHTSA safety rating for the 2004 Lexus IS?
An overall NHTSA safety rating is not available in our current dataset for the 2004 Lexus IS. Individual crash-test results may still be available.
What are the most common problems with the 2004 Lexus IS?
The most frequent complete stored component labels for the 2004 Lexus IS are structure (6 reports), air bags (4 reports), unknown or other (4 reports). These are exact-label counts, not broader component-group totals or confirmed defects.
Does the 2004 Lexus IS have any recalls?
Yes. NHTSA has 1 recall on record for the 2004 Lexus IS. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.