2000 Lexus RX Complaint Log

Vehicle stalls when giving it gas then lunges forward all at once ….brake light is on

ON 7/26/2022 APPROX 8:00 AM I WAS DRIVING ON BRIGHTON CLOPTON RD WHEN THIS FLAT BED WRECKER WAS BACKING OUT ON HIGHWAY AND I WAS LOOKING DOWN TO MAKE SURE MY SPEEDOMETER WAS AT 30 MPH ALL OF A SUDDEN I CRASHED INTO THIS BED OF THE WRECKER, (NOT ONE) AIRBAG DEPLOYED MY KNEES, SHINS, CHEST BONES , HURT LIKE CRAZY , HEAD, I WAS TAKEN TO HOSPITAL FOR EVALUATION, I ATTACH SOME PICTURES FROM MY CRASH , THE OFFICER HAD ME TO MOVE OUT OF DRIVERS SEAT JUST IN CASE THE AIRBAGS DID FINALLY GO OFF. WHY NOT THEY DIDN'T IMPLOYED ? AIR BAGS DID NOT GO OFF .... WHY ????????????

TRANSMISSION FAILED DUE TO BAD DESIGN. MANY OTHERS HAVE SAME FAILURES. NEED RECALL.

2000 RX300 DO NOT SHIFT INTO THE 3 GEAR WHILE DRIVING, THE TRANSMISSION SHIFTS FROM 1 &2 BUT NOT 3. THE ENGINE SPEED IS HIGH AND DOESN'T SHIFT. WE HAVEN'T DRIVEN IT SINCE, TRYING TO FIND OUT WHAT TO DO NEXT WITH THIS VEHICLE. I HAVE A FRIEND THAT HAVE THE SAME MAKE & MODEL AND HE'S HAD THE SAME PROBLEMS ALSO! *TR

TRANSMISSION BEGAN NOT SHIFTING SMOOTHLY AND MECHANIC PUT IN TRANSMISSION FLUID BUT COULD NOT LOCATE ANY ISSUES WITH IT. TRANMISSION SOON WENT COMPLETELY OUT AT 88,000 MILES WHILE DRIVING ON HIGHWAY. ONLY OWNED SUV FOR A YEAR AND A HALF. HAD INSPECTED BEFORE PURCHASE AND NO PROBLEMS NOTED. VERY DISAPPOINTED AND WILL NOT PAY SEVERAL GRAND TO BUY ANOTHER TRANSMISSION WHICH IS MORE THAN THE VALUE OF THE CAR. LEXUS SHOULD BE ASHAMED. JUST FOUND OUT HOW TO REPORT THIS HERE.

AT APPROXIMATELY 150,000 MY LEXUS RX 300 SEIZED AFTER PULLING INTO A PARKING LOT. I TRIED TO RESTART THE CAR AND IT WOULD NOT MOVE/TURNOVER. OBVIOUSLY, HAD TO HAVE IT TOWED AND THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. I PURCHASED A REBUILT TRANSMISSION TO THE TUNE OF ABOUT $4,000. THERE ARE NUMEROUS REPORTS OF THIS MODEL OF LEXUS REPEATEDLY HAVING THE TRANSMISSION FAIL. I'M WONDERING WHY THE NHTSA DOES NOT ISSUE A RECALL AT THIS POINT - AT LEAST INVESTIGATE THIS ISSUE., SO THOSE WHO OWN THESE VEHICLES CAN RECOUP SOME OF THE COST FOR THE FAILURES OF THIS TRANSMISSION.

BAD TRANSMISSION

THE TRANSMISSION ON MY RX300 JUST GAVE OUT. IT WAS REGULARLY MAINTAINED - THE FLUID LEVELS WERE CHECKED AND HAD A MAJOR OVERHAUL ON IT BEFORE I GAVE IT TO MY DAUGHTER WHO GOES TO SCHOOL IN HOUSTON, WHERE THE INCIDENT HAPPENED. SHE ONLY USES IT FOR LOCAL COMMUTE - NOT LONG DISTANCE DRIVING. THE INTENT WAS TO GIVE HER A DEPENDABLE VEHICLE! IT I HAVE ABOUT 149000 MILES ON IT. THE REPLACEMENT COST IS ENORMOUS - MORE THAN THE VEHICLE IS WORTH. I DEMAND BETTER QUALITY FOR A LUXURY VEHICLE. OBVIOUSLY IT IS A DEFECTIVE PRODUCT THAT SHOULD HAVE BEEN RECALLED. I NOW SEE NUMEROUS TRANSMISSION PROBLEMS REPORTED ON THIS VEHICLE. WHY ARE WE ALLOWING SUCH LEMONS ON OUR STREETS!

TOLD BEFORE PURCHASING THAT TRANSMISSION WAS REBUILT. NOT SHIFTING PROPERLY. I WAS TOLD IT WAS AN ELECTRICAL ISSUE POWER TRAIN. I ALSO AM NOT VISIBLE TO MOST DRIVERS IN THE WE MORNING DUSK DARK HOURS OF THE DAYS DUE TO LIGHTING. PULLED OVER BY LAW ENFORCEMENT A FEW TIMES IN REGARDS TO THE LIGHTS. ONE OWNER BEFORE ME AND DID NOT GET ANY RECALLS DONE. I CALLED LEXUS @ GRAPEVINE TX AND THEY TOLD ME THERE WERE NO RECALLS ON MY TRUCK. THERE H E BEEN AND THEY NEED TO BE DONE ASAP. I HAVE A DISABLED CHILD AND CAN NOT JEOPARDIZE THE SAFETY OF MY CHILD. I NEED HELP GETTING THIS MATTER TAKEN CARE OF ASAP. THANK YOU!

TL* THE CONTACT OWNS A 2000 LEXUS RX300. WHILE PARKING THE VEHICLE, THE GEAR SHIFT FAILED TO REVERSE THE VEHICLE WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. THE VIN WAS NOT AVAILABLE.

MY TRANSMISSION FAILED 5 YRS AGO WAS NOT TOLD WHY. THEY REPLACED IT BUT I HAD TO PAY FOR LABOR. THEY PUT IN NEW PARTS EXCEPT FOR REMANUFACTURED CASING. NOW DECEMBER 2015 WITH ONLY 24,000 MILES ON IT SINCE I AM RETIRED, FAILED TO GO IN REVERSE OR GO INTO SECOND GEAR. HAVE NOTICED ONLINE ALOT OF PEOPLE ARE HAVING PROBLEMS WITH TRANSMISSIONS OF LEXUS VEHICLES. NOW I AM TOLD BY LEXUS SPEACIALIST (800-255-3987) THEY ONLY WANT TO PAY FOR HALF OF PARTS AND WAS TOLD IT JUST FAILED WE DON'T KNOW WHY AND THEY REFUSE TO INVESTIGATE AGAIN UNLESS I WANT TO PAY FOR LABOR. IT SEEMS FROM ONLINE COMPLAINTS THAT THEY ARE MAKING OWNERS PAY FOR DIAGNOSTICS AND OR REPLACEMENTS & LABOR. I HAVE NEVER FELT MORE UNSAFE IN A CAR WHEN MY VEHICLE WOULDN'T SHIFT INTO GEAR WHILE DRIVING ON A ROAD WITH 55MPH SPEED LIMIT WHILE I COULD ONLY DRIVE 10 MILES AN HOUR. I HAD TO PAY $128 TO HAVE IT TOWED TO DEALERSHIP ON 01/04/2016 BECAUSE THEY WOULD NOT ACCEPT ANY DIAGNOSTICS FROM ANY ONE ELSE NOR PAY FOR TOW. I WAS DELAYED IN EFFORTS BECAUSE OF HOLIDAY. PLEASE MAKE THEM ACCOUNTABLE.

SHIFTER LEVER MOVES FREELY (AND LOOSELY) BUT DOESN'T SHIFT THE TRANSMISSION INTO ANY GEAR. THIS HAPPENED IN A PUBLIX PARKING LOT AFTER BACKING OUT OF A PARKING SPACE AND ATTEMPTING TO PUT THE VEHICLE INTO DRIVE. AAA WAS CALLED AND THE RX300 HAD TO BE LOADED ONTO A FLAT BED AND BROUGHT TO A SERVICE CENTER.

TL* THE CONTACT OWNS A 2000 LEXUS RX300. WHILE THE VEHICLE WAS UNDERGOING REGULAR MAINTENANCE, THE MECHANIC NOTICED METAL SHAVING IN THE TRANSMISSION PAN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT PROVIDED.

WAS DRIVING HOME FROM WORK ON THE HIGHWAY IT STARTED SLIPPING IT WAS GETTING OUT GEAR NOW IT MOVES ON LOW GEAR NO DRIVE REVERSE OR 2ND ONLY LOW GEAR

TRANSMISSION STOP WORKING WHEN I WAS DRIVING AT 40 MILES FOR HOUR NO DRIVE OR REVERSE, I TURN OFF THE ENGINE AND ON AGAIN , WORK FOR FEW MILES AND HAD SAME PROBLEM . I CALL A TOW TRUCK. I TRY AGAIN AT HOME AND NOW TRANSMISSION DOESN'T WORK AND I SEE SMOKE FROM THE TRANSMISSION DIPSTICK COMING OUT. I CHECK ONLINE AND MANY PEOPLE HAD THE SAME PROBLEMS WITH THE LEXUS RX 300. *TR

INCIDENT BECAUSE OF SUDDEN UNINTENDED ACCELERATION WHEN MY FOOT ON THE BRAKE. *TR

STEERING LOCKED WHILE VEHICLE WAS IN MOTION. TURNING RIGHT, MY VEHICLE STEERING WHEEL LOCKED WHILE IN MOTION AND WOULD NOT ALLOW ME TO STRAIGHTEN OUT. THIS ALMOST CAUSED ME TO DRIVE OFF THE ROAD, BUT THANKFULLY SLAMMING ON THE BRAKES, I STOPPED BEFORE DOING SO. UPON READING REVIEWS, OTHER LEXUS RX-300 DRIVERS HAVE HAD THIS SAME OCCURRENCE. THIS MALFUNCTION COULD CAUSE MAJOR INJURY OR DEATH. I AM REQUESTING THE NHTSA IMMEDIATELY CONDUCT A REVIEW OF THESE VEHICLES AND FORCE LEXUS TO PERFORM A MANDATORY RECALL BEFORE MORE PEOPLE ARE INJURED OR KILLED. *TR

WHILE DRIVING, THE CAR JERKS AND THEN CUTS OFF. THIS HAS HAPPENED AT LEAST HALF A DOZEN TIMES WITHIN THE LAST 2 MONTHS. ENGINE LIGHT IS CONSTANTLY ON, EVEN AFTER SERVICING THE CAR AT LOCAL LEXUS DEALER. WHEN CAR IS PARKED, I NOTICED EXHAUST FUME SMELLS HEAVILY WITH GAS. *TR

TL* THE CONTACT OWNS A 2000 LEXUS RX300. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,369. UPDATED 10/22/2014*LJ UPDATED 05/19/2015 *JS

WITH LITTLE/NO WARNING, AUTOMATIC TRANSMISSION (2WD) FAILED. ALL GEARS (P,R,N,D,2,1) WORKED LIKE NEUTRAL GEAR. IF THIS WOULD'VE OCCURRED A FEW MINUTES EARLIER, MY CHILDREN AND I (LOCATED AT A SHARP TURN OVER A STEEP HILL) COULD'VE BEEN SERIOUSLY INJURED OR KILLED. APPARENTLY, THIS IS A COMMON PROBLEM IN LEXUS RX300'S FROM YEAR 1999-2002. HOW MANY EARLY TRANSMISSION FAILURES DOES IT TAKE TO HAVE A RECALL? *TR

TL* THE CONTACT OWNS A 2000 LEXUS RX300. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE AND THE REAR PASSENGER SIDE SEAT BELT FAILED TO SECURE THE PASSENGER. AS A RESULT, THE PASSENGER SUSTAINED A BROKEN LEG, BROKEN WRIST AND NEEDED TO UNDERGO SURGERY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2000 LEXUS RX300. THE CONTACT STATED THAT THE HEADLIGHTS HAD A LOT OF CONDENSATION. THE CONTACT STATED THAT THE FAILURE PROVIDED MINIMUM VISIBILITY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT COVERS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

TRANSMISSION FAILED AT 98,000 MILES. SEEMS TO HAPPEN TO EVERYONE WITH THIS CAR. *TT

AFTER FIRST HAVING TO REPLACE MY TRANSMISSION AT 75,000 MILES. IT SEEMS I WILL HAVE TO PAY TO DO IT AGAIN AT 186,000. THE PROBLEM STARTED OUT WITH THE VEHICLE HAVING TROUBLE CLIMBING A HILL. I CHANGED THE TRANSMISSION OIL AND TWO WEEKS LATER THE VEHICLE MOVE ABOUT THREE FEET FROM A PARKING STALL MADE A LOUD NOISE JERKED TO A STOP AND WOULD NOT MOVE. I WAS ABLE TO PUT IT INTO DRIVE AND REPARK THE CAR. IT WILL NOT REVERSE AND HAD TO BE TOWED TO A MECHANIC. *TR

2000 LEXUS RX 300. CONSUMER WRITES IN REGARDS TO EXTERIOR LIGHTING RECALL NOTICE WHICH SEEMED TO BE VERY DECEPTIVE. *SMD

PURCHASED CAR FROM GUY AND FOUND OUT TWO DAYS LATER PAPER WORK IN THE GLOVE BOX THAT CONTAINED A CARFAX SHOWING AN ODOMETER ROLLBACK. 2009 IT HAD 155,000 AND IN 2012 IT HAS 110,000. DUE TO MILEAGE DISCREPANCY WE TRIED TO SELL ON LOCAL SITE BUT WHEN EXPLAINED THE MILEAGE SITUATION NEVER HEARD BACK FROM POTENTIAL BUYER. ENDED UP TRADING IT IN AND TAKING A LOSS- WE PAID 4500.00 AND BECAUSE THE MILEAGE IS "UNKNOWN" WE COULD ONLY GET 2,250 FOR THE TRADE IN, PLUS PAYING THE TAXES ON THIS. I TRULY DO NOT UNDERSTAND WHY IT IS NOT REQUIRED ON ALL VEHICLES REGARDLESS OF AGE TO DISCLOSE THE MILEAGE. IF THIS WOULD HAPPEN, MAYBE THIS ODOMETER ROLLBACK WOULDN'T HAPPEN AS OFTEN AND IF IT DID, YOU COULD ACTUALLY PROVE WHO DID IT. I CAN'T PROVE HE DID IT, BUT I'M SURE HE KNEW ABOUT IT BEFORE SELLING CONSIDERING HE HAD A CARFAX IN A LEXUS FOLDER WITH A LETTER FROM DEALER IN CA LOOKING TO REPLENISH THEIR USED INVENTORY & THE CARFAX IN THE GLOVE BOX WAS PRINTED ON THE SAME DAY IT SHOWS ON THE CARFAX THE CAR WAS AT THAT DEALER. HE INSIST HE KNEW NOTHING ABOUT THIS, BUT WHY WOULD YOU HAVE A FOLDER IN THE GLOVE BOX THAT HAS THIS LETTER, AND WHY WOULD THE DEALER NEED TO RUN A CARFAX TO FIX HIS "KEY" AS THEY STATE HE DID. I DIDN'T REALIZE THIS WAS AN ISSUE UNTIL IT HAPPENED AND I WAS "GOOGLING" HOW TO REPORT IT. I WAS CONCERNED ABOUT PREVIOUS ACCIDENTS, FLUID LEVELS, DRIVING IT TO MAKE SURE IT DIDN'T OVERHEAT AND ALL OF THAT- I NEVER THOUGHT OF THE ODOMETER BEING TAMPERED WITH. ALSO, IF YOU DO A SEARCH WITH THE VIN USING ONLY THE STATE REGISTRATION SITE- EVERYTHING CHECKS OUT FINE BECAUSE THE MILEAGE IS NOT REPORTED OVER 100,000, IT'S "EXEMPT"- THIS IS CRAZY- WHY WOULD THEY EVEN HAVE SITES THAT USE THIS METHOD FOR CONSUMERS IF THE INFORMATION IS NOT AVAILABLE FOR THE VEHICLE WHEN IT'S REGISTERED? *TR

TL* THE CONTACT OWNS A 2000 LEXUS RX300. THE CONTACT STATED THAT THE ONLY GEAR THAT WOULD ENGAGE WAS DRIVE. ALTHOUGH THE CONTACT COULD SHIFT INTO ANY GEAR, THE GEARS WOULD NOT ENGAGE. THE CONTACT ALSO MENTIONED THAT APPROXIMATELY FOUR PISTONS MISFIRED AND THE 02 SENSOR WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REBUILD AND THE O2 SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 128,700. *TR

TRANSMISSION FAILURE. *TR

ON 11/03/12 I PUT THE TRANSMISSION SHIFTER INTO REVERSE AND BACKED OUT OF A DRIVEWAY INTO THE STREET. I THEN MOVED THE SHIFTER FROM "R", PAST "N" INTO "D" TO MOVE FORWARD, BUT THERE WAS NO ENGAGEMENT INTO ANY GEAR. THE SHIFTER JUST MOVED FORWARDS AND BACKWARDS WITH NO RESISTANCE. THERE WAS PREVIOUS NO INDICATION OF ANY PROBLEM. THE ENGINE WAS STILL RUNNING. I DIDN'T WANT TO BE HIT BY ANOTHER VEHICLE, SO I GOT OUT OF THE LEXUS AND PUSHED IT BACK INTO THE DRIVEWAY AND TURNED OFF THE ENGINE. ON 11/5/13 I DISASSEMBLED THE DASH AND SHIFTING CONSOLE AND FOUND THAT THE SHIFT CABLE WAS NO LONGER ATTACHED TO THE SHIFTING LEVER. THERE WERE PIECES OF SOME KIND OF PLASTIC RETAINER BROKEN AROUND THE CABLE TERMINATION "LOOP" AND LYING ON THE FLOOR. I STILL HAVE THE BROKEN PARTS. ON 11/5/12 I CALLED LEXUS CORPORATE OFFICE AT 800-255-3987. I EXPLAINED THAT I COULD HAVE BEEN SERIOUSLY INJURED (OR WORSE). I WANTED THIS FIXED, OR AT LEAST THE PART THAT HOLDS THE CABLE ONTO THE SHIFTER. THEY SAID I NEEDED TO HAVE A "REPAIR ORDER #" TO PROCEED. I WAS ABLE TO DRIVE TO LEXUS OF PALM BEACH BY HOLDING THE CABLE ON THE SHIFTER WHEN I NEEDED TO SHIFT. THEIR SERVICE MANAGER INSPECTED, TOOK PICTURES, AND PROVIDED #7200550. I THEN CALLED CORPORATE BACK WITH THAT #. I RECEIVED A 11/20/2012 LETTER FROM LEXUS CORPORATE. THEY WOULD NOT PROVIDE ANY PARTS/REPAIRS BASED ON WARRANTY EXPIRATION. ON 1/13 I FINALLY HAD TIME TO EFFECT A D.I.Y REPAIR. I MADE A NYLON SLEEVE FOR INSIDE THE CABLE "LOOP" AND USED A COMMON E-CLIP TO RETAIN THE LOOP ONTO THE SHIFTER LEVER ROD. PLEASE SEE PICTURES AT HTTP://SDRV.MS/10O9RFN FOR DAMAGE AND CORRECTIVE ACTION . HAVE ACCIDENTS/DEATHS ALREADY OCCURRED DUE TO THIS? HOW MANY NEEDLESS $6000 TRANSMISSION REBUILDS HAS LEXUS GOT OUT OF THIS? THIS REPAIR CAN BE DONE IN UNDER 30 MINUTES FOR ABOUT $2 IN PARTS. PLEASE KEEP OTHERS FROM AVOIDABLE HARM. *TR

WHILE DRIVING CAR LOST POWER WOULD NOT GO FORWARD. NEVER GAVE ME ANY WARNING NO CHECK ENGINE LIGHT NOTHING! MADE IT HOME AT 5 MPH. TRANSMISSION WENT OUT WITH NO WARNING! $3600 TO FIX AT AAMCO, SEEMS LIKE THEY SEE THIS PROBLEM OFTEN IN THE RX300 MODELS 1999-2003 MINE IS A 2000. CALLED LEXUS BUT OFFERED NO HELP! VERY UNHAPPY LEXUS OWNER. *TR

TL* THE CONTACT OWNS A 2000 LEXUS RX300. THE CONTACT STATED THAT HE WAS TRYING TO PARK THE VEHICLE BUT THE VEHICLE WAS SLOW TO DECELERATE. THE CONTACT DEPRESSED THE BRAKES BUT STOPPING DISTANCE WAS INCREASED BY THREE FEET. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT HE SHOULD TAKE THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE CONTACT DECLINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,000. THE VIN WAS UNAVAILABLE.

TRANSMISSION WILL NOT SHIFT INTO THE LAST GEAR. *JS

MY 2000 LEXUS RX300 HAD AN UNEXPLAINED SUDDEN UNINTENDED ACCELERATION WHERE THE VEHICLE ALMOST KILLED ME AND MY SON. I WAS DRIVING RESIDENTIAL BACKROADS BY MY HOUSE, ACCELERATED SLIGHTLY TO GET UP A HILL AND THAT'S WHEN IT TOOK OFF. THE BRAKE PEDAL WAS UNRESPONSIVE, THE EMERGENCY BREAK WAS UNRESPONSIVE, I PULLED THE FLOOR MAT OUT FOR GOOD MEASURE, NOTHING WORKED, IT KEPT ACCELERATING AT A HIGH RATE UNTIL I FINALLY SLAMMED IT THROUGH GEARS TO "PARK" TO GET IT TO A STOP. I HAD IT TOWED TO THE LEXUS DEALERSHIP, WHERE THE TOW TRUCK DRIVER EVEN TOLD ME WHEN IT STARTED THE CAR TO GET IT UP ON THE TRUCK, AFTER BEING TURNED OFF FOR OVER 12 HOURS, IT WAS STILL RED LINING THE ENGINE, AND EVEN LURCHED FORWARD BUT BECAUSE THE CAR WAS IN PARK, IT DIDN'T CRASH INTO THE BACK OF THE TOW TRUCK. LEXUS INVESTIGATED THE CAR AND DID ABSOLUTELY NOTHING. THEY WOULDN'T TELL ME WHY IT HAPPENED. I DEMAND AN EXPLANATION AND A REPLACEMENT VEHICLE - ONE THAT DOESN'T HAVE A HISTORY OF HAVING SUA PROBLEMS. I FEAR FOR MY LIFE EVERYTIME I HAVE TO DRIVE THIS VEHICLE. *TR

TRANSMISSION IS BAD. *TR

THE PAST TWO WEEKS PRIOR TO TAKING THE CAR TO MY LOCAL TOYOTA DEALERSHIP BECAUSE THERE IS NO LEXUS DEALERSHIP IN OCALA , FL ..... I WOULD SMELL SOMETHING BURNING LIKE RUBBER AGAINST A HOT EXHAUST OR ENGINE. EVERY NOW AND THEN I WOULD STOP THE CAR AND CHECK AND I MIGHT SEE A WHIFF OF LIGHT SMOKE BUT THEN NOTHING. NO ENGINE LIGHTS , NO SPOTTING ON THE GARAGE FLOOR. SO I TOOK THE CAR IN FOR AN OIL CHANGE EARLY AND ASKED THAT THEY CHECK THE CAR OVER. 3 HOURS LATER I WAS TAKEN INTO THE GARAGE BAY AND SHOWN OIL DRIPPING FROM THE UNDERSIDE OF THE ENGINE AND TOLD MY SEALS WERE BLOWN AND THE WHOLE ENGINE WOULD NEED TO BE TORN DOWN TO GET TO THEM. WHILE REPAIRING IT TURNED OUT THE WATER PUMP WAS LEAKING BUT THE TIMING BELT CHANGED AT 60,000 MILES WAS OKAY. THE FOLLOWING EVENING I WAS PRESENTED WITH A $1500 BILL MOST FOR LABOR. I GUESS I CONSIDER MYSELF LUCKY THEY FOUND ALL THIS BEFORE I TOOK THIS 12 YEAR OLD CAR ON A LONG TRIP . *TR

I SERVICED MY LEXUS THROUGHOUT IT'S LIFE. NOW THE TRANSMISSION SUDDENLY LOCKED UP. AFTER CHECKING TO SEE IF THIS WAS A DESIGN FLAW AND IF ANYONE ELSE HAD THE SAME PROBLEM, I FOUND OUT IT IS A COMMON PROBLEM WITH THIS YEAR AND MODEL. WHEN I TOOK IT TO THE TRANSMISSION REPAIR FACILITY THEY TOO TOLD ME THAT THE TRANSMISSION WAS FLAWED IN ITS ENGINEERING DESIGN AND THAT NO OIL WAS ABLE TO REACH THE VITAL COMPONENTS AND THAT OVER TIME THEY DRIED OUT AND BECAME BRITTLE. I THINK THE NHTSA SHOULD LOOK INTO THIS AND MAKE LEXUS CORP. COMPENSATE PEOPLE WHO "GOT HAD" BY LEXUS....THIS $45K CAR SHOULDN'T HAVE THIS HAPPEN WITH THIS LOW MILEAGE. *TR

AT 90,000 MILES MY DAY TIME RUNNING LIGHTS HAVE STOPPED WORKING . THIS CAR WAS PURCHASED NEW IN DEC 2000 . *TR

PREMATURE TRANSMISSION FAILURE. PURCHASED USED WITH 85,000 MILES. TRANSMISSION FLUID CHANGED AT SUGGESTED INTERVALS. CAR WILL NOT MOVE IN ANY TRANSMISSION SELECTOR POSITION. AFTER RESEARCH, FOUND THAT THIS IS A COMMON PROBLEM WITH THIS YEAR AND MODEL LEXUS. *KB

TRANSMISSION STARTED MAKING A WHINING SOUND AT CERTAIN SPEEDS ABOUT A YEAR AND A HALF EARLIER. TOYOTA DEALER CONFIRMED ODD NOISE FROM TRANSMISSION, BUT SAID THERE WAS NOTHING THEY COULD DO APART FROM REMOVING TRANSMISSION. I WAS IN A NEARBY STATE WHEN THE TRANNY FINALLY WENT OUT - 1ST GEAR STILL WORKS AND SOMETIMES 2ND GEAR, BUT 3RD, 4TH AND REVERSE ALL WENT OUT WHEN I WAS ACCELERATING ONTO THE HIGHWAY - A LOUD BANG AND THEN IT REVVED UP LIKE IT WAS IN NEUTRAL EVEN THOUGH IT WAS IN DRIVE. I'M CONCERNED THIS WAS A DESIGN FLAW, BUT LEXUS DOES NOT AGREE AND HAS OFFERED NO COMPENSATION UP TO THIS POINT. THEY SAID IF I WANT TO TAKE IT FURTHER I NEED THE TOYOTA DEALER TO CONFIRM THE TRANNY IS OUT. I SAID THAT WOULD NOT BE DIFFICULT AND AM IN THE PROCESS OF DOING THAT NOW. I AM CURIOUS HOW SOME PEOPLE HAVE GOTTEN LEXUS TO PAY A PORTION OF THEIR BILL. I ENDED UP RENTING A UHAUL AND TRAILER TO GET IT HOME. *TR

WE BOUGHT THIS VEHICLE (LEXUS RX300 4WD) ON 11/29/2002 WITH 27,080 MILES ON IT FROM LOCAL LEXUS DEALER. IT IS MY WIFE'S PRIMARY VEHICLE AND SHE DRIVES IT TO WORK DAILY (ABOUT 20 MILES PER DAY). AT 111,000 MILES THE CHECK ENGINE LIGHT CAME ON AND THE TRANSMISSION WAS SHIFTING ERRATICALLY IE. DOWN SHIFTING SUDDENLY WHEN IT SHOULDN'T AND SLIPPING GEARS. IT ALSO MAKES A STRANGE CONSTANT NOISE. IT HAD BEEN MORE AND MORE SHIFTING THIS WAY OFF AND ON FOR 2 OR 3 MONTHS. I TOOK IT TO LEXUS DEALER ON 8/24/2011 BECAUSE OF CHECK ENGINE LIGHT AND THE SERVICE CONSULTANT STATED IT NEEDS NEW TRANSMISSION (THIS WAS SAID IN THE SAME TONE OF "YOU NEED A NEW AIR FILTER") AND THEY WOULD REPLACE IT FOR $5,208.80. WHEN I ASKED SERVICE CONSULTANT IF THIS WAS A VERY COMMON PROBLEM HE STATED THAT IT WAS NOT. HE SAID MY TRANSMISSION COULD TOTALLY FAIL ANT ANY TIME EVEN WHILE DRIVING. THIS IS A DEFINITE SAFETY ISSUE. THE OPERATORS MANUAL STATES "IT IS NECESSARY TO CHANGE TRANSMISSION FLUID ONLY IF YOUR VEHICLE IS DRIVEN UNDER SPECIAL OPERATING CONDITIONS" WHICH WE DON'T. I CHECKED EDMUNDS AND BLOGS ON LINE AND THERE ARE HUNDREDS OF COMPLAINTS OVER THIS ISSUE AND I THINK IT NEEDS TO BE INVESTIGATED BECAUSE I DON'T WANT MY WIFE TO GET IN AN ACCIDENT ON THE INTERSTATE AND SO IT JUST SETS IN MY GARAGE.

WE BOUGHT THIS VEHICLE (LEXUS RX300 4WD) ON 11/29/2002 WITH 27,080 MILES ON IT FROM LOCAL LEXUS DEALER. IT IS MY WIFE'S PRIMARY VEHICLE AND SHE DRIVES IT TO WORK DAILY (ABOUT 20 MILES PER DAY). AT 111,000 MILES THE CHECK ENGINE LIGHT CAME ON AND THE TRANSMISSION WAS SHIFTING ERRATICALLY IE. DOWN SHIFTING SUDDENLY WHEN IT SHOULDN'T AND SLIPPING GEARS. IT ALSO MAKES A STRANGE CONSTANT NOISE. IT HAD BEEN MORE AND MORE SHIFTING THIS WAY OFF AND ON FOR 2 OR 3 MONTHS. I TOOK IT TO LEXUS DEALER ON 8/24/2011 BECAUSE OF CHECK ENGINE LIGHT AND THE SERVICE CONSULTANT STATED IT NEEDS NEW TRANSMISSION (THIS WAS SAID IN THE SAME TONE OF "YOU NEED A NEW AIR FILTER") AND THEY WOULD REPLACE IT FOR $5,208.80. WHEN I ASKED SERVICE CONSULTANT IF THIS WAS A VERY COMMON PROBLEM HE STATED THAT IT WAS NOT. HE SAID MY TRANSMISSION COULD TOTALLY FAIL AT ANY TIME EVEN WHILE DRIVING. THIS IS A DEFINITE SAFETY ISSUE. THE OPERATORS MANUAL STATES "IT IS NECESSARY TO CHANGE TRANSMISSION FLUID ONLY IF YOUR VEHICLE IS DRIVEN UNDER SPECIAL OPERATING CONDITIONS" WHICH WE DON'T. I CHECKED EDMUNDS AND BLOGS ON LINE AND THERE ARE HUNDREDS OF COMPLAINTS OVER THIS ISSUE AND I THINK IT NEEDS TO BE INVESTIGATED BECAUSE I DON'T WANT MY WIFE TO GET IN AN ACCIDENT ON THE INTERSTATE AND SO IT JUST SETS IN MY GARAGE. *KB

FULL TRANSMISSION FAILURE WITHOUT ANY ADVANCE SYMPTOMS AT 103,500 MILES. VEHICLE REGULARLY SERVICED, INCLUDING 90K COMPLETE SERVICE AT DEALER. *TR

VEHICLE STARTED LOSING POWER WHILE GOING 35-45 MPH AND EVENTUALLY STALLED. WAS ABLE TO START VEHICLE BUT WON'T GO PASS 25 MPH. WHEN STOPPED, AND SHIFTED ON DRIVE, VEHICLE WON'T MOVE FORWARD. WON'T GO INTO REVERSE EITHER WHEN ENGAGED IN REVERSE. I BELIEVE THIS WAS A TRANSMISSION FAILURE.

TL*THE CONTACT OWNS A 2000 LEXUS RX300. THE TIMING BELT AND ENGINE WERE REPLACED DECEMBER OF 2010 BUT THE REPAIR DID NOT CORRECT THE FAILURE. WHILE DRIVING APPROXIMATELY 30 MPH, THE TIMING BELT FAILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE. THE LOCAL MECHANIC STATED THAT THE TIMING CHAIN AND THE ENGINE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILES WERE 175,000.

WITH NO WARNING SIGNS AT ALL THE TRANSMISSION ON MY LEXUS RX300 HAS FAILED. THE CAR NEVER PREVIOUSLY FAILED TO ENGAGE IN ANY GEAR, HOWEVER, WHILE DRIVING THE CAR DECREASED IN SPEED AND WOULD NOT SWITCH GEARS TO ACCELERATE. WE STOPPED AT A RED LIGHT, AND THE CAR WOULD NO LONGER MOVE. LUCKILY WE HAD MADE THE RARE CHOICE OF NOT DRIVING ON THE FREEWAY THAT PARTICULAR NIGHT. THE TRANSMISSION FLUID HAD BEEN CHECKED 3 WEEKS EARLIER, AND THE CAR HAS HAD REGULAR MAINTENANCE AND OIL CHANGES. AFTER FURTHER RESEARCH I AM FINDING HUNDREDS OF COMPLAINTS OF THE SAME PROBLEM WITH THIS MODEL OF LEXUS, AND EVIDENCE THAT THERE IS A DESIGN FLAW IN THIS TRANSMISSION SET UP. FOR THE PRICE OF THESE CARS I CANNOT UNDERSTAND WHY THERE HAS BEEN NO RECALL. THERE IS NO REASON WHY A TRANSMISSON SHOULD FAIL AT 126,000 MILES ON THIS CAR. WE HAVE BEEN TOLD THAT THE REPAIR COST COULD BE BETWEEN $3500-$5000. THIS IS NOT THE QUALITY THAT I EXPECTED WITH THE PURCHASE OF THIS CAR. WE HAVE HAD TO REPLACE THE OXYGEN SENSORS, THE MASS AIR FLOW SENSORS THE VVT VALVES AND OIL PAN, AND NOW WE ARE FACED WITH THE GREAT EXPENSE OF REPLACING A VERY EXPENSIVE TRANSMISSION THAT SHOULD STILL WORK. I AM VERY DISAPPOINTED, AND WHILE I HAVE PROMOTED THE PURCHASE OF LEXUS CARS TO MY FRIENDS AND FAMILY MEMBERS, AND VOWED TO PURCHASE AGAIN, I AM NOT CERTAIN THAT I WANT TO SPEND VERY HARD EARNED MONEY ON THE DREAM OF QUALITY THAT DOESN'T EXIST.

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

2000 RX300 LEXUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE REPAIR SHOP FOUND METAL IN THE TRANSMISSION FLUID. THE CONSUMER WAS ADVISED THE TRANSMISSION WAS BEYOND REPAIR AND A REBUILT TRANSMISSION WAS INSTALLED. *JB

I WENT INTO MY GARAGE AND GOT IN MY CAR (LEXUS RX300,2000). IT STARTED NORMALLY, BUT IT WOULD NOT SHIFT UNTIL I PRESSED THE OVERRIDE BUTTON AND PUT IT INTO REVERSE. AS SOON AS THE SHIFTER HIT (R) THE THROTTLE SEEMED TO GO WIDE OPEN AND THE CAR BOLTED OUT OF THE GARAGE. LUCKILY, SINCE MY FOOT WAS ON THE BRAKE ALMOST INSTANTLY I WAS ABLE TO STOP THE CAR BEFORE IT GOT OUT OF CONTROL. THE CAR TRAVELED ABOUT 30 FT BEFORE I COULD STOP IT. I THINK I PUT IT INTO PARK AND JUST SAT THERE AND TRIED TO CALM DOWN. I WAS TERRIFIED BECAUSE OF THE HORRIBLE CONSEQUENCES OF BLASTING OUT INTO THE STREET ETC. AFTER, CALMING DOWN I WAS ABLE TO CONTINUE ON WITH A GREAT DEAL OF TREPIDATION. AS I DROVE I WAS CONSTANTLY TRYING TO PLAN WHAT TO DO IF IT HAPPENED AGAIN. THIS WAS EXTREMELY DANGEROUS, IF THE CAR HAD GONE INTO DRIVE IT WOULD HAVE BLASTED INTO THE GARAGE WALL, OR WORSE. ADDENDUM: [XXX], I INSPECTED THE CAR AFTER THE INCIDENT AND COULD NOTHING WRONG. HOWEVER, I AM A CONTROLS SYSTEM ENGINEER AND IT CERTAINLY SOUNDED LIKE A CLASSIC BOUNDING/ BOUNDARY PROBLEM IN THE CONTROL SOFTWARE. BY THIS I MEAN THAT THE INPUTS TO THE CONTROL LOOP EXCEED THE ALLOWED VALUES. OR DUE TO SOME UNUSUAL SET OF INPUTS THERE IS AN OVERFLOW PROBLEM , WHERE THE LOOP DOES A CALCULATION THAT CAUSES THE VALUE TO CROSSOVER FROM ALL ONES TO ALL ZEROS, THIS OVERFLOW ISSUE CAN HAVE VERY UNEXPECTED RESULTS, LIKE RAILING THE CONTROLLED PARAMETER. IT TURNS OUT THAT THIS MODEL LEXUS ENGINE SEEMS TO HAVE A MECHANICAL THROTTLE LINKAGE, SO THE ONLY SOFTWARE CONTROLLED THROTTLE COMMANDS HAVE TO COME FROM THE CRUISE CONTROL BOX, SINCE IT ALSO HAS AN INDEPENDENT CABLE LINKAGE TO THE THROTTLE PLATE. I DISCONNECTED THE CRUISE CONTROL CABLE TO BE CERTAIN THIS COULD NOT RECUR. THIS IMPLIES THAT ANY TOYOTA WITH CRUISE CONTROL IS AT RISK, BUT IT SHOULD ALLOW A QUICK SAFETY FIX, JUST DISCONNECT THE CRUISE CABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PURCHASED A VEHICLE AT BOND AUTO SALES ON 12/24/2010. AFTER A FEW DAYS, I CALLED THE DEALERSHIP TO LET THEM KNOW THAT TRUCK WAS NOT RUNNING CORRECTLY. IT WAS RUNNING IN 3RD GEAR IDLING HIGH. I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO, I CALLED BACK A FEW DAYS LATER, THE CAR WOULD TURN OFF , IT WAS ALSO EATING UP OIL, I WAS TOLD TO BRING IN THE TRUCK SO THAT THEIR MECHANIC COULD LOOK AT IT, AND HE TEST DROVE THE TRUCK AND SAID THERE WAS NOTHING WRONG. THE SALESMAN SAID THAT HE WOULD SPEAK TO HIS MANAGER AND NOT TO TAKE IT TO ANOTHER MECHANIC. THEY TOOK MY PHONE NUMBER AND MY HUSBANDS PHONE NUMBER, WE NEVER GOT A CALL BACK. MY HUSBAND AND I TOOK THE TRUCK TO THE DEALERSHIP AND SPOKE TO THE MANAGER DIRECTLY. I ASKED IF THEY COULD LOOK AT THE TRUCK BECAUSE I FELT THE PROBLEM WAS GETTING WORST AND IT MAY BE THE TRANSMISSION, THEY DECIDED TO TAKE A LOOK AT THE CAR. THE MANAGER CALLED ME TO TELL ME THAT THE TRANSMISSION WAS BAD, IT WOULD COST $1500.00 TO REPAIR. HE WANTED ME TO BRING IN $500.00 THAT SAME DAY, AND I HAD NOT EVEN HAD THE CAR FOR 30 DAYS. I ASKED IF THEY COULD PUT ME INTO ANOTHER CAR BECAUSE I REALLY DID NOT HAVE THE MONEY. I GAVE THEM $4000.00 CASH, WHEN I INITIATED THIS DEAL, I DID NOT HAVE $500.00. THEY REFUSED TO WORK WITH ME AT ALL, I HAD MY FIRST CAR PAYMENT DUE JANUARY 29, 2011, AND HAD NO GUARANTEES THAT THE TRUCK WOULD BE ALRIGHT. THE ONLY CHOICE THAT I HAD WAS TO VOLUNTARILY GIVE THE CAR BACK, WHICH I DID, THE SAME DAY JANUARY 20, 2011. I ASKED FOR SOMETHING WITH THE COMPANY LETTER HEAD STATING THAT I HAD RETURNED THE TRUCK, AND THEY REFUSED. ALL I GOT WAS A SMALL RECEIPT WITH THEIR LOGO, MY INFO, DATE AND IT DOES SAY VOLUNTARY RETURN 01/20/2011. I KEEP GETTING BILLS SAYING THAT MY CAR PYT. IS LATE, EVEN THOUGH THEY HAVE THE TRUCK. NOW THEY ARE GOING TO REPORT TO THE CREDIT AS A REPO, AND THAT IS NOT FAIR TO ME. I GAVE THE CAR BACK 1/20/11

MY SON (2.5-YEAR-OLD, 32LBS) WAS SITTING IN HIS CHILD SEAT WHICH WAS ON RIGHT REAR SEAT. THE CHILD SEAT WAS SECURED WITH LAP&SHOULDER SEAT BELT. WHILE I WAS DRIVING ON A CURVY FREEWAY ON-RAMP AT ABOUT 25MPH, THE SEAT BELT UNBUCKLED ITSELF AND MY SON FELL WITH HIS CHILD SEAT ONTO THE FLOOR. HIS HEAD HIT THE SEAT BACK OF THE DRIVER SEAT. THE SPEED POST ON THAT RAMP IS 25MPH. ACTUALLY, THIS IS THE 2ND OCCURRENCE OF THE SAME PROBLEM. THE FIRST ACCIDENT HAPPENED ON 11/20/2010 ON ANOTHER CURVY FREEWAY ON-RAMP. MY KIDS HAVE BEEN SITTING ON THAT CHILD SEAT ON THE SAME SEAT FOR THE PAST 5 YEARS. THERE WAS NO ISSUE UNTIL 11/20/2010. ALSO, MY SON WAS VERY TIGHTLY SECURED IN HIS CHILD SEAT. HIS HAND WAS AT LEAST 10-15" FROM THAT BUCKLE. SO THERE WAS NO WAY HE COULD UNBUCKLE HIMSELF. I CALLED LEXUS, BUT WAS TOLD TO VISIT A LOCAL DEALER. I TOOK THE CAR TO THE SERVICE DEPARTMENT OF A LOCAL DEALER. THE SERVICE GUY DID SOME SIMPLE TESTS OF THAT SEAT BELT, BUT COULD SEE NOTHING WRONG. HE THEN SUGGESTED THE ONLY SOLUTION IS TO GET A NEW CAR.