2004 Lexus RX Complaint Log

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE VEHICLE HAS BRIDGESTONE DUELER H/L 683 TIRES, SIZE P265/70R15. AFTER PLACING AIR IN THE TIRES, THE CONTACT DROVE FOR 42 MILES. HE REACHED HIS DESTINATION AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE HAD THREE GRAPEFRUIT-SIZED KNOTS ON THE OUTSIDE OF THE TIRE. AAA ARRIVED AND DEFLATED THE TIRE AND NOTICED THAT THE TREAD WAS SEPARATING FROM THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 95,042. UPDATED 11/07/08 *BF UPDATED 11/13/08. *JB

VEHICLE KEEPS MAKING NOISES AT AROUND 30 MPH. ROOT CAUSE IS THAT A TRANSMISSION COOLING LINE ON MY 2004 WHEN UNDER PRESSURE BANGS AGAINST THE BODY OF THE VEHICLE. LEXUS WAS WELL AWARE OF THIS ISSUE, SO THEY RE-DESIGNED THE LINE ON NEWER VEHICLE. LEXUS IS WILLING TO REPLACE THE PART BUT AT OWNER COST. I BELIEVE THIS IS A DEFECT AND LEXUS NEED TO REPLACE THE PART UNDER THEIR OWN COST. *TR

FAILURE OF MY 2004 LEXUS RX 330 HEIGHT AIR SUSPENSION COMPONENTS CAUSING THE AIR SUSPENSION TO POSITION MY CAR IN THE HIGHEST SETTING. I HAVE THE SAME TROUBLE AS ODI ID NUMBER 10314023 EXCEPT MINE BEGAN TO FAIL (CLICK) AT AROUND 39,300 MILES. I STARTED HEARING A CLICKING SOUND BACK IN JUNE 2008 WHEN I STARTED THE CAR FOR ABOUT 60 SECONDS. AFTER THE CLICKING STOPPED A LED ON THE DASH BOARD INDICATED THE HYDRAULIC HEIGHT ADJUSTMENT LIFT WAS OFF. THE CODE THE LEXUS TECHNICIAN READ FROM THE CAR INDICATED AN AIR SUSPENSION CODE C1735 FOR SUSPENSION EXHAUST SOLENOID. THE SERVICE TECHNICIAN AT THE DEALERSHIP TOLD ME THAT MY WARRANTY EXPIRED SIX MONTHS EARLIER (MY MILEAGE WAS 39,514). THE COST TO REPLACE THE SOLENOID WAS $1100 IN 2008. I WAS SURE A RECALL WOULD BE ISSUED SO I DID NOT PAY TO HAVE IT REPLACED. OVER THE NEXT TWO YEARS THE RX330 WOULD RISE AND FALL LIKE IT HAD A MIND OF ITS OWN. AT MY 60,000 MILE CHECKUP THE COST TO REPAIR THE AIR SUSPENSION WAS $3,000. I DECLINED THE REPAIR AT THAT TIME DUE TO LACK OF FUNDS. I OPENED A COMPLAINT WITH LEXUS ON JUNE 19, 2012 AFTER A COLLEAGUE OF MINE STARTED HEARING THE FAMILIAR CLICKING SOUND IN HIS 2004 LEXUS RX330. I ALSO FOUND THE COMPLAINT LISTED ABOVE. OUR VIN NUMBERS ARE IDENTICAL OUT TO 11 DIGITS WITH THE EXCEPTION OF THE CHECK DIGIT (9TH POSITION). LEXUS MOST DEFINITELY HAS A DEFECT IN THEIR RX330 EXHAUST SOLENOID VALVE CIRCUIT. I RECEIVED A CALL FROM LEXUS ON JUNE 26, 2012. THE WOMAN TOLD ME THAT THE DISTRICT PARTS AND SERVICE MANAGER HAD REVIEWED MY LEXUS MAINTENANCE REPORTS FROM THE DEALER AND DENIED MY REQUEST FOR HELP. I GAVE THE WOMAN THE ODI COMPLAINT NUMBER ABOVE AND ASKED HER TO PLEASE HAVE THE SERVICE MANAGER RESEARCH THE COMPLAINT AND VIN NUMBER BECAUSE THE TWO RX330 AIR SUSPENSION FAILURES MUST BE RELATED!! THE DISTRICT SERVICE MANAGER DECLINED MY REQUEST FOR REPAIR AGAIN. *TR

POWER STEERING LINE ON MY 2004 LEXUS RX 330 RUSTED THROUGH AND CAUSED THE STEERING TO MALFUNCTION. *TR

MY CAR HAS A PROBLEM WITH EXCESS MOISTURE AND CONDENSATION IN THE HEADLIGHT HOUSING. IT HAS CONTINUED TO WORSEN FOR THE PAST SEVERAL YEARS. LEXUS REFUSED TO RECOGNIZE THIS PROBLEM AS ITS RESPONSIBILITY UNTIL DECEMBER, 2013 WHEN IT ISSUED A WARRANTY ENHANCEMENT TO ALL LEXUS RX OWNERS THAT HAD THIS PROBLEM. THAT NOTICE INDICATED THAT PARTS WERE BEING MANUFACTURED AND WOULD BE AVAILABLE BY MAY, 2014. MY CAR WAS INSPECTED AND WAS ADVISED THE REPAIR WOULD BE MADE AS SOON AS THE PARTS WERE AVAILABLE. IN EARLY JULY I CONTACTED MY DEALER (CHERRY HILL LEXUS) WHO REFERRED ME TO LEXUS CORPORATE. I WAS ADVISED BY LEXUS CORPORATE THAT PARTS WOULD BE AVAILABLE TO FIX THE PROBLEM BY THE END OF JULY. NOW, 8 MONTHS AFTER THE WARRANTY ENHANCEMENT WAS ANNOUNCED, PARTS ARE STILL NOT AVAILABLE TO FIX THE PROBLEM. THE DEALER SAYS CONTACT LEXUS AND LEXUS SAYS CONTACT THE DEALER; THE RUN-A-ROUND IS GETTING A LITTLE OLD. THE SERIOUS NATURE OF THIS PROBLEM WAS RECOGNIZED BY A US FEDERAL JUDGE IN HO V. TOYOTA, THE COURT SAID IN THE INSTANT MATTER, THE COURT FINDS THAT PLAINTIFFS SUCCESSFULLY SHOWED THAT THE ALLEGED DEFECT POSED A GENUINE SAFETY RISK BECAUSE A HEADLAMP FLICKERING OR GOING OUT AT NIGHT OR IN INCLEMENT WEATHER COULD PUT THE CAR'S DRIVER IN DANGER. A REASONABLE CONSUMER WOULD CONSIDER THIS RISK MATERIAL BECAUSE OF THE INHERENT RISKS OF PHYSICAL INJURY IN THE EVENT OF A HEADLAMP-RELATED ACCIDENT, OR THE COSTS ASSOCIATED WITH CONTINUALLY REPAIRING PROBLEMATIC HEADLAMPS. LEXUSES ENHANCED WARRANTY FOLLOWED THE ISSUANCE OF THE COURT'S ABOVE OPINION. MY CAR HAS THE SAME TYPE OF PROBLEM AS DISCUSSED IN THE OPINION. ANY HELP YOU COULD PROVIDE IN HAVING THIS NEEDED REPAIR WOULD BE APPRECIATED. *TR

THE DASHBOARD ON MY 04 LEXUS RX 330 HAS BE DISINTEGRATING BEFORE MY EYES. IT IS MELTING AND CRACKING GETTING WORST EVERYDAY. *TR

MOM AND DAD WERE STRUCK ON PASSENGER SIDE BY PERSON WHO RAN STOP SIGN AT HIGH SPEED 55+. THE WERE TRAVELING @ 35 MPH IN A 35 MPH ZONE. VEHICLE WAS FLIPPED MULTIPLE TIMES FROM THE IMPACT OF THE INDIVIDUAL WHO RAN STOP SIGN. DRIVERS SIDE "CURTAIN" AIRBAGS NEVER DEPLOYED DESPITE THE MULTIPLE ROLLOVERS. BOTH PARENTS WERE CARRIED OFF UNCONSCIOUS BY AMBULANCE. DAD HAD TO HAVE SURGERY FROM HIS INJURIES. MOM SUFFERED HEAD INJURY. I WANTED TO HAVE THE VEHICLE INVESTIGATED AS TO WHY THE AIRBAG NEVER DEPLOYED ON THE DRIVER'S SIDE. IT FLIPPED SEVERAL TIMES. MOM WAS ON DRIVER SIDE AND WAS THE ONE WHO SUSTAINED THE HEAD INJURY. PASSENGERS CURTAIN AND SIDE AIR BAG DID DEPLOY. ALL OF THE WITNESS WHO OBSERVED VEHICLE COLLISION, COULD NOT BELIEVE WITH SUCH A BAD ACCIDENT AND ROLLOVER HER BAG NEVER DEPLOYED. *TR

2004 LEXUS RX 330 THAT HAS BEEN TAKEN TO DEALER ON SEVERAL OCCASIONS CONCERNING THE VIBRATING THE CAR DOES AT SPEEDS OF 65MPH OR MORE. THE CARE DOES NOT DO IT ALL THE TIME AND RARELY DOES IT IN WITHIN CITY MILES. BUT ONCE ON THE HIGHWAY, THE VEHICLE STARTS VIOLENTLY VIBRATING WHICH MAKES IT HARD TO TRY AND KEEP THE CAR STEADY ON THE HIGHWAY. THE SOUND OF THE ENGINE CHANGES AND THE SPEED DROPS DOWN TO AROUND 60 WHILE THE EPISODE OCCURS AND THEN OUT OF THE BLUE IT CLEARS AND THE CAR DRIVES NORMAL. I HAVE CONTACTED LEXUS REGARDING THE PROBLEM AND THE DEALERSHIP CLAIMS THEY CANNOT FIND ANYTHING. I WANT THIS INFORMATION ON RECORD IN CASE OF AN ACCIDENT AND SOMETHING HAPPENED TO ME WHILE DRIVING THIS CAR OR TO SOMEONE ELSE AS A RESULT OF THE VIBRATING EPISODES. LAST OCCURRENCE WAS JANUARY 21, 07. I HAVE NOT BEEN BACK ON THE HIGHWAY SINCE THEN BUT OCCURRENCE WAS ALSO ON DEC 17 WHILE ON THE HIGHWAY, AUG WHILE ON THE HIGHWAY, MAR, MAY, JULY ALL WHILE ON THE HIGHWAY, IT EVEN OCCURRED IN FEB AFTER PICKING IT UP FROM THE DEALER AND THE PROBLEM WAS SUPPOSEDLY TAKEN CARE OF. I DON'T KNOW WHAT ELS TO DO HERE BUT REPORT THE PROBLEM TO YOU ALL. *TR

UPON ACELLERATION, THIS VEHICLE SOMETIMES HESITATES AND AT TIMES ALMOST CAUSING AN ACCIDENT. I HAVE TAKEN THIS TO THE LEXUS DEALERSHIP AND THEY ARE AWARE OF IT. THEY SAY THERE IS NO FIX. I WAS TOLD TO USE PREMIUM GAS, AND I HAVEBEEN TOLD THAT THE NEW SOFTWARE IS IN AND THAT IS ALL THEY COULD DO.

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE DRIVER STATED THAT HER VEHICLE WOULD NOT START. THE VEHICLE HAS BEEN SERVICED ON A REGULAR BASIS FOR ROUTINE MAINTENANCE. THE FLOOR MAT CLIP WHICH WAS RECALLED. THE VEHICLE HAS ACCELERATED FOR QUITE SOME TIME. WHILE DRIVING APPROXIMATELY 60 MPH, SHE ENGAGED THE BRAKES TO SLOW DOWN THE VEHICLE AND IT ACCELERATED ON IT'S OWN. THE DEALER WAS NOTIFIED AND THEY STATED THAT THEY WERE UNABLE TO REPAIR IT SINCE THE VIN DOES NOT APPLY TO THE RECALL. A CRASH ALSO OCCURRED WHILE DRIVING 65 MPH WHEN THE VEHICLE ACCELERATED. TWO PASSENGERS WERE IN THE VEHICLE; HOWEVER, THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 50,000.

ON SEVERAL OCCASIONS, I GET A LOT OF HESITATION IN THE TRANSMISSION DURING HIGH SPEED DRIVING ON THE FREEWAY AND ALSO DRIVING IN THE CITY. THERE HAS BEEN TIMES WHEN I TRY TO ACCELERATE AND THE TRANSMISSION STRUGGLES TO INCREASE IN SPEED AND CHOKES UP BUT IT DOESN'T CUT OFF. I'VE NOTICED THAT WHEN I DRIVE ON THE FREEWAY AT SPEEDS OF 55 OR 60 AND TRY TO INCREASE THE ACCELERATION, THE VEHICLE WILL NOT ACCELERATE WHEN YOU PRESS ON THE GAS PEDAL. IT WILL TAKE 5-10 SECONDS TO THINK ABOUT INCREASING AND THEN IT REVVS UP IN RPMS AND THEN JUST KICKS IN. YOU CAN HEAR THE ENGINE MAKING ALL OF HESITATION NOISE AND ALSO SEEING THE HESITATION ON THE RPM AND SPEEDOMETER READING. I'VE TAKEN THIS ISSUE INTO THE DEALERSHIP SEVERAL TIMES AND THEY TOLD ME THAT IS OPERATING PER THE DESIGN SPECIFICATIONS AND THAT IT IS NOT OUT OF SPECS. THEY THEN TELL ME THAT THERE IS AN UPDATE TO THE TRANSMISSION SOFTWARE SO THEY SUPPOSEDLY UPDATE IT TO OPERATE BETTER. I HAVE NEVER SEEN A DIFFERENCE AFTER THE UPDATE. *JB

IN HEAVY RAIN, WITH DEFOGGER TURNED ON TO KEEP WINDOWS CLEAR, IF THE CAR HITS A LARGE PUDDLE, THE AC SHUTS DOWN AND THE DEFROSTER STARTS BLOWING HOT, MOIST AIR. ALL WINDOWS FOG OVER IMMEDIATELY. NO WAY TO CONTINUE DRIVING. AC CAN ONLY BE RESTARTED BY TURNING IGNITION OFF THEN BACK ON. THIS HAPPENED ON LOCAL ROADS SEVERAL TIMES, THEN IN MID AUGUST 2007, IT HAPPENED ON THE INTERSTATE AT APPROXIMATELY 70 MPH. I HAD TO PULL OVER TO THE GRASS MEDIAN BY ROLLING DOWN THE DRIVERS WINDOW AND STICKING MY HEAD OUT INTO THE RAIN. AFTER TURNING IGNITION OFF AND ON, THE DEFROSTER WORKS AGAIN. LEXUS DEALER REPORTS THAT THIS IS NORMAL OPERATION DESIGNED TO PROTECT THE ENGINE IN CASE THE AC COMPRESSOR LOCKS UP. THEY REFUSE TO CORRECT THE SITUATION. I NO LONGER DRIVE THE CAR IN THE RAIN. THIS IS AN EXTREME SAFETY HAZARD. *TR

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD TWO DAYS AFTER THE VEHICLE WAS PURCHASED. THE SENSOR LIGHT SHINES ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ENGINE SHOULD BE CHECKED. THE VIN, ENGINE SIZE, AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 57,000.

TRANSMISSION HESITATION ON 2004 LEXUS RX330 NEARLY RESULTED IN HIGH SPEED ACCIDENT ON SEVERAL OCCASIONS. ON JULY 14, 2007 WHILE MERGING FROM I-75 IN TAMPA ON RAMP INTO RUSH HOUR TRAFFIC, THE LEXUS AT FIRST FAILED TO SLOW (TO MATCH SPEEDS) WHEN GAS PEDAL WAS RELEASED, THEN WHEN THE PEDAL WAS DEPRESSED TO ACCELERATE AFTER THE MERGE (TRAFFIC FLOW WAS ERRATIC), IT FAILED TO ACCELERATE FOR ABOUT 2 SECONDS, AND WE HAD TO DRIVE OFF THE PAVEMENT TO AVOID A REAR END COLLISION. WE HAVE REPORTED THE TRANSMISSION HESITATION PROBLEM TO LEXUS 5 OR MORE TIMES SO FAR, AND THEY SAY IT IS OPERATING AS DESIGNED. THIS SITUATION IS HAZARDOUS UNDER CERTAIN COMMON TRAFFIC CONDITIONS. THE JULY 14, 2007 INCIDENT WAS ONE OF SEVERAL WHERE WE NEARLY HAD A SERIOUS ACCIDENT BECAUSE OF THE TRANSMISSION DELAY. *TR UPDATED 01/09/08. *LJ THE CONSUMER STATED IN HEAVY RAIN DEFOGGER TURNED TO KEEP WINDOWS CLEAR. WHILE DRIVING IF VEHICLE HITS A LARGE PUDDLE A/C WILL TURN OFF AND NO WAY TO RESTART THE A/C OTHER THAN TO TURN THE IGNITION OFF. UPDATED 12/12/07 *TR

IN MAY 2007, I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT IN MY 2004 LEXUS RX330. THIS ACCIDENT OCCURRED LESS THAN 10 MILES FROM MY HOME, IT WAS A FRIGID MORNING. I WAS TRAVELING APPROXIMATELY 5 MILES PER HOUR AND THE VEHICLE BRAKES FAILED TO ENGAGE. I ATTEMPTED TO PUSH THE BRAKE PETAL TO THE FLOOR WITHOUT RESULT. THE ANTI-LOCK BRAKES DID NOT FUNCTION. THE DAMAGE TO THIS VEHICLE EXCEEDED $9500. THE BRAKES SHAKE VIOLENTLY WHEN APPLIED AND THIS HAS HAPPENED SEVERAL TIMES BEFORE AND AFTER THE ACCIDENT. AT THE TIME OF THE ACCIDENT, MY AIRBAG DID NOT EVEN DEPLOY I WAS GOING SO SLOW. I REPORTED THIS PROBLEM TO LEXUS OF SEATTLE IN OCTOBER 2006 AND THEY SAID I NEEDED A FRONT BRAKE JOB, WHICH I DID, THE ACCIDENT OCCURRED LESS THAN 6 MONTHS LATER. *TR

NOISE, THUMPING, STEERING VIBRATION CAUSED BY GOODYEAR EAGLE RS A TIRES ON 2004 LEXUS. AFTER READING ABOUT OTHER COMPLAINTS, ETC. CONCERNED ABOUT SAFETY OF TIRES.*AK

MY 2004 LEXUS RX330 HAS REPEATEDLY HAD ACCELERATION PROBLEMS WHEN I HAVE SLOWED AND NEED TO ACCELERATE QUICKLY DUE TO TRAFFIC CONDITIONS. TODAY ON THE WAY TO WORK I WAS TRYING TO MERGE ON TO HIGHWAY TRAFFIC AND NEARLY GOT REAR-ENDED BECAUSE MY VEHICLE DIDN'T ACCELERATE WHEN I PRESSED THE PEDAL AS I WAS TRYING TO MERGE IN TO THE LANE. THERE HAVE BEEN COUNTLESS TIMES IN THE 2 YEARS I'VE OWNED THIS VEHICLE THAT I HAVE EXPERIENCED NEAR COLLISONS DUE TO THE SLUGGISH OR LACK OF ACCELERATION WHEN I DEPRESS THE ACCELERATOR PEDAL. MY HUSBAND WON'T EVEN DRIVE THE VEHICLE DUE TO THIS PROBLEM AS HE FEELS UNSAFE ON THE ROAD IN IT. I HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES AND THEY INSTALLED A COMPUTER UPDATE OR PATCH TWICE WITH NO RESOLUTION TO THE PROBLEM. THE DEALER'S SERVICE MANAGER SAID THIS IS A COMMON PROBLEM WITH THE '04 RX330 AND THAT LEXUS HAS SAID THEY ARE NOT GOING TO DO ANYTHING TO REMEDY THE PROBLEM ALTHOUGH THEY DID CORRECT IT IN THE 2005 MODEL. GIVEN THE MANUFACTURER IS AWARE OF A POTENTIAL SIGNIFICANT SAFETY ISSUE RELATED TO THIS THEY ARE FOR SOME REASON NOT BEING HELD ACCOUNTABLE OR RESPONSIBLE FOR THIS DANGEROUS SITUATION. CONSUMER PROTECTION FROM NEGLIGENT MANUFACTURERS IS THE GOVERNMENT'S RESPONSIBILITY, ISN'T IT? WHAT CAN BE DONE TO REQUIRE LEXUS TO PROVIDE CONSUMERS WITH AN ACCEPTABLE SOLUTION TO THIS SIGNIFICANT VEHICLE SAFETY ISSUE?

2004 LEXUS RX330. CONSUMER STATES PROBLEMS WITH THE BRAKE FLUID AFTER THE VEHICLE WENT IN FOR A 30,000 MILE CLEAN UP. *KB THE CONSUMER STATED THE BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS INFORMED THAT AN AIR BUBBLE HAD FORMED IN THE BRAKE LINE, POSSIBLY CAUSED WHEN THE LINE WAS DRAINED DURING A 30,000 MILE CHECK-UP AND RESULTED IN THE BRAKE FLUID BEING SLIGHTLY LOW. THE FOLLOWING WEEK, THE BRAKE LIGHT ILLUMINATED AGAIN AND THE CONSUMER IMMEDIATELY RETURNED TO THE DEALER. IT WAS DISCOVERED THERE WAS ABSOLUTELY NO BRAKE FLUID IN THE RESERVOIR. THE BRAKE CYLINDER AND BRAKE BOOSTER WERE REPLACED. *JB

I OWN A 2004 LEXUS RX330. SINCE I HAVE OWNED IT, THERE HAS BEEN A POWER "FADE" WHEN I MAKE SUDDEN SPEED CHANGES USUALLY FROM A SLOW DOWN TO QUICK ACCELERATION--SAY A LANE CHANGE TO AVOID SLOWER TRAFFIC. THERE IS APPROXIMATELY 2 OR 3 SECONDS WHEN THERE IS NO RESPONSE FROM PRESSING THE ACCELERATOR. IT FEELS LIKE ALL POWER FALLS AWAY. I AM LEFT LIKE A SITTING DUCK UNTIL THE VEHICLE DECIDES WHAT TO DO WITH MY COMMAND. IF I AM CROSSING A MEDIAN, I MUST ALLOW FOR THIS DELAY. HOWEVER, IF I HAVE TO CHANGE LANES TO AVOID ANOTHER VEHICLE MAKING AN UNSIGNALED TURN OR SUDDEN STOP, I AM PUTTING MYSELF AND OTHERS IN DANGER BECAUSE I CANNOT COUNT ON HAVING THE POWER TO AVOID THE VEHICLE IN FRONT OF ME BY CHANGING LANES AND THEN I RISK AN INCIDENT IN TRYING TO MATCH THE SPEED OF THE VEHICLE THAT IS NOW BEHIND ME. I HAVE ADDRESSED THIS WITH LEXUS ON SEVERAL OCCASIONS INCLUDING ONE TRIP WHERE I DEMANDED THAT THE MASTER MECHANIC RIDE WITH ME. HE EXPLAINED THAT LEXUS IS AWARE AND THAT IT IS A COMPUTER PROBLEM FOR WHICH THERE IS NO PATCH AVAILABLE. AS OF TODAY, THERE IS STILL NO CURE. THE LAST UPDATE MY VEHICLE RECEIVED WAS IN SEPT 2006. *NM

THE TOP LATCH STRAP PROVIDED ON THIS SEAT CANNOT BE TIGHTENED FIRMLY AGAINST THE VEHICLE SEAT. RATHER THAN PROVIDE A (NORMAL) TENSIONING DEVICE FOR THE TOP STRAP, THE MANUFACTURER ELECTED TO PROVIDE A DUAL LOOP STEEL PLATE. THE STRAP IS THREADED THROUGH THIS PLATE IN A RIDICULOUSLY COMPLEX MANNER, AND NO AMOUNT OF PULLING, TUGGING, OR TRYING TO FINAGLE ENOUGH SLACK THROUGH THE MULTIPLE LAYERS THE STRAP GOES THROUGH (TO ALLOW THE WHOLE STRAP TO BE PULLED TIGHTLY) ALLOW PROPER TENSIONING TO SECURE THE CHILD SEAT BACK TO THE VEHICLE SEAT. A FEW DOLLARS SAVED IN MANUFACTURING COST BY PROVIDING THIS PLATE RATHER THAN A TENSIONING DEVICE HAVE RESULTED IN A CHILD SEAT THAT CANNOT BE USED PROPERLY. THIS IS SIMPLY INCOMPETENT ENGINEERING. I RETURNED THE SEAT TO WAL-MART FOR A REFUND, BUT THERE MAY BE PEOPLE WHO DO NOT HAVE THE SAME OPTIONS FOR RETURN, AND END UP INSTALLING THE SEAT IN AN UNSAFE AND INSECURE MANNER. NOTE THAT THE CORRECT MODEL OF SEAT WAS NOT SHOWN IN YOUR DROP-DOWN MENU, SO I HAD TO SELECT ANOTHER MODEL IN ORDER TO PROCEED. THE SEAT I'M FILING A COMPLAINT ABOUT IS A SAFETY 1ST BOOSTER SEAT MANUFACTURED BY DOREL JUVENILE GROUP. MODEL # 22-561-WAL. MANUFACTURED: P102 B 220565 09/22/06. THANK YOU. *NM

2004 LEXUS RX 330 HAD A COMPLETE BREAKDOWN ON DECEMBER 6, 2006 WITH JUST OVER 43,000 MILES. VEHICLE HAD TO BE TOWED TO THE DEALER. THEY SAID THAT THE BATTERY WAS COMPLETELY DEAD AND HAD TO BE REPLACED. THIS SHOULDN'T HAPPEN IN THIS NEWER LUXURY VEHICLE. THEY REPLACED THE BATTERY WHICH WAS UNDER WARRANTY. *JB

TL*- THE CONTACT OWNS A 2004 LEXUS RX330. HE STATED THAT THE SEAT BELT IN THE BACK SEAT WON'T RELEASE. THERE WAS RECALL #06V023000. THE DEALER STATED THAT IT WOULD TAKE A WEEK TO GET THE PART FOR THE RECALL, BUT THE CONTACT HAS BEEN WAITING FOUR MONTHS. HE FELT THE WAIT WAS TOO LONG. THE VEHICLE CURRENTLY HAS 40,000 MILES. *AK

2004 RX 330, STILL HAVING TROUBLE FROM DAY 1. I ALMOST GOT SLAMMED INTO BY A TRUCK 2 DAYS AGO. THE HAVE FLASHED THE COMPUTER, FOR TRANSMISSION HESITATION, BUT INSIST IT IS PERFORMING THE WAY IT WAS INTENDED. IT IS A DESIGN FLAW, AND LEXUS WON'T DO ANYTHING ABOUT IT! SOMEONE IS GOING TO BE KILLED! THIS IS VERY SERIOUS, IT HAPPENS AT ABOUT 20 MPH, WHEN YOU NEED TO ACCELERATE TO GET ON FREEWAY, ETC, IT WILL HESITATE, AND ACT LIKE IT DIED, OR REVS UP, AND DOES NOTHING. THEN YOU LET OFF PEDAL AND HIT IT AGAIN, AND IT HESITATES A SEC THEN GOES. I ALREADY HAVE BEEN TO THE DEALER 6 TIMES FOR THIS, AND CALLED 80025LEXUS TWICE, AND THEY ARE NOT DOING A RECALL THEY SAY. IT IS PERFORMING TO THE SPECS OF THE TRANSMISSION. *NM

I LEASED A 2004 RX330 IN JANUARY, 04. IMMEDIATELY I BEGAN HAVING DIFFICULTY PREDICTING WHAT THE TRANSMISSION WAS GOING TO DO NEXT. SHIFT POINTS ALL OVER THE PLACE. THE "UPGRADE" WAS PERFORMED, PROVIDED TEMPORARY ADJUSTMENT. MERGING IS DEADLY. I THOUGHT PERHAPS I WAS SLIPPING OFF THE PEDAL, BUT NOW KNOW IT WASN'T RESPONDING. THE DRIVELINE HAS ALWAYS HAD A "CLUNK" OR "THUMP" THAT OCCURS WHEN LIFTING FROM THE THROTTLE. WE HAVE REPORTED THIS TO OUR LOCAL DEALERSHIP (TOM WOOD LEXUS, INDIANAPOLIS) ON NUMEROUS OCCASIONS. THE FIRST DIAGNOSIS WAS "ROCKS UNDER THE SEAT!!!!" EACH TIME, ANOTHER SERVICE WRITER WOULD EXPERIENCE THE THUMP/CLUNK, AGREE THAT THAT WAS NOT SUPPOSED TO BE THERE, AND CLAIM "I'LL GET TO THE BOTTOM OF IT." IN EVERY INSTANCE WE RECEIVED THE STANDARD RESPONSE, "IT'S A NORMAL NOISE. THEY ALL DO IT." IN MID SEPTEMBER, THE VEHICLE WAS IN SERVICE FOR ANOTHER ISSUE, AND A NEW, EAGER SERVICE WRITER DROVE THE VEHICLE FOR SEVERAL MINUTES, ABSOLUTELY AGREED THAT THE NOISE WAS CAUSING WEAR ON SOMETHING AND THAT HE WOULDN'T WANT TO BUY THIS VEHICLE WHEN IT COMES OFF LEASE, IF IT DOES THAT!" AFTER HAVING THE VEHICLE FOR 10 DAYS TO FIX THE OTHER PROBLEM, THE PREVIOUSLY EAGER SERVICE WRITER TOLD US HE HAD DRIVEN OTHER RX'S ON THEIR LOT, AND APPARENTLY THE PROBLEM IS A "NORMAL" ONE. OBVIOUSLY, WE HAVE BEEN DRIVING A VERY UNSAFE VEHICLE AND LEXUS/DEALER DON'T CARE. UNTIL SOMEBODY DIES, POTENTIAL LEXUS CUSTOMERS BEWARE!! *NM

TL*THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING 65 MPH THE VEHICLE SUDDENLY ACCELERATED UP TO 100 MPH. THE VEHICLE ACCELERATED OFF OF THE ROAD, OVER THE MEDIAN AND CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER WAS KILLED IN THE CRASH. THE VEHICLE WAS DESTROYED. THE CONTACT DOES NOT HAVE ANY INFORMATION ON WHAT CAUSED THE VEHICLE TO CRASH. THE CONTACT FEELS THE CRASH WAS CAUSED BY A FAULTY COMPUTER IN THE VEHICLE. THE FAILURE MILEAGE WAS 23,000. UPDATED 11/16/10. *LJUPDATED 9/29/2011*CW

HESITATION, JERKY WHEN SHIFTING. TOOK TO DEALERS 3 TIMES AND UNABLE TO RESOLVE ISSUE. THEY STATED THAT VEHICLE IS OPERATING WITHIN PARAMETERS. NOW IT IS JERKY WHEN SHIFTING MOST OF THE TIME. *NM

MY CAR HAS LEAKED SOMEWHERE EVERY TIME IT RAINS AND THE WATER ENTERS THE CAR SOMEHOW AND RUNS UNDER THE CARPET AND PUDDLES UNDER THE DRIVER AND FRONT PASSENGER FEET AREA. THERE IS ALSO WATER THAT PUDDLES UNDER THE CARPET IN THE REAR FOOT WELLS TOO. IT HAS ROTTED THE CARPET OVER TIME AS IT DRIES OUT UNTIL THE NEXT RAIN EVENT. THE CAR SMELLS WEIRD AS A RESULT OF THIS WETNESS AND DRYING OUT. WE KEEP THE CAR IN OUR GARAGE BUT IT'S IMPOSSIBLE TO FIND SHELTER WHEN YOU'RE OUT AND ABOUT EVERY TIME IT RAINS. THE DEALERSHIP BLEW OUT THE AIR CONDITIONING LINES AND CHECKED THE SUN ROOF BUT SINCE WE BOUGHT THE CAR USED WE HAVE ALWAYS HAD THE SUSPICION THAT IT WAS IN AN ACCIDENT OR SOMETHING AND NEVER TOLD US AND SOMEHOW THIS CAUSES THE WATER LEAK. WE DON'T KNOW WHAT THE CAUSE IS BUT IT'S A SHAME FOR A QUALITY CAR TO HAVE THIS PROBLEM. THE TECH AT BERGSTROM TOLD US WE COULD BUY NEW CARPET AND HAVE IT INSTALLED. REALLY?.. WE STOPPED GOING THERE FOR SERVICE OUT OF FRUSTRATION AND WE HAVE BEEN PLAGUED WITH OUR LEAKY CARS WET INTERIOR WHEN IT RAINS. THE CAR WAS THIS WAY FROM THE VERY BEGINNING BUT WE DIDN'T KNOW WHAT WAS GOING FOR OVER A YEAR UNTIL THE FLOOR WAS SATURATED. THE CARPET DIDN'T DRY ROT IMMEDIATELY BUT OVER THE YEARS.

DT*: THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS WOULD NOT ILLUMINATE FAR ENOUGH WHILE DRIVING IN THE EVENING AT A SPEED OF 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALERS WHO ADJUSTED THE HEADLIGHTS BUT WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE VEHICLE IS STILL EXPERIENCING THE SAME PROBLEMS.

I PURCHASED MY RX330 SEPT. 2004 WITH 8 MILES ON IT, HOWEVER I TRAVEL OVER 150 HIGHWAY MILES A DAY. I HAVE BEEN EXPERIENCING THE EVAPORATION OF BRAKE FLUID FROM MY FLUID RESERVOIR WHICH CAUSED MY BRAKE LIGHT TO COME ON. AFTER REPLACING THE BRAKE FLUID EVERY 3-DAYS I CALLED THE DEALER AND EXPRESSED THE PROBLEM. ONCE TAKING IT IN THEY REPLACED THE FRONT BRAKES AND ADDED FLUID. THREE DAYS LATER THE BRAKE FLUID HAD EVAPORATED AND THE BRAKE LIGHT CAME ON AGAIN. I IMMEDIATELY CONTACTED THE MECHANICSBERG, PA DEALER AFTER KEEPING IT OVERNIGHT THEY STATED THAT NOTHING WAS WRONG WITH MY VEHICLE, HOWEVER I REFUSED TO TAKE IT UNTIL THEY REPRODUCED AND REPAIRED THE PROBLEM. AFTER READING THE OTHER 51 COMPLAINTS, I HAVE SEVERAL ISSUES TO DISCUSS WITH THEM. I AM VERY BLESSED THAT MY BRAKES HAVEN'T FAILED YET! I HOPE THAT ALL HAVE MADE FORMAL COMPLAINTS TO LEXUS. *NM

BRAKE FAILURE ON LEXUS RX330. *JB

MY LEXUS ACCELERATED WITHOUT MY FOOT ON THE ACCELERATOR AND HIT AND DESTROYED 2 PARKED UNATTENDED CARS. DAMAGE TO MY CAR WAS IN EXCESS OF $6000. I WAS CITED AND I APPEALED TO THE BOARD OF APPEALS, AND FOUND INNOCENT AND HAD MY CASE VACATED. I WROTE LEXUS ABOUT THIS PROBLEM ON 2-14-10 SINCE IT IS A TOYOTA PRODUCT AND NO CAUSE HAS BEEN FOUND FOR MY MALFUNCTION, AND THEY HAVE NOT ANSWERED ME AS YET. I WANT COMPENSATION AND AM WILLING TO COME TO A MUTUALLY AGREEABLE CONCLUSION, BUT AS YET, NO RESPONSE FROM LEXUS. *TR

MY LEXUS RX330 (2004) HAS 20,000 MILES AND THE A/C HAS A FOUL ODOR WHICH THE DEALERSHIP SAID IS MOLD. THEY SAID THE PROBLEM OCCURS WHEN USING RECYCLED AIR FUNCTION WITH THE AC AND SAID THE MANUFACTURER SAYS NOT TO USE IT BECAUSE IT ALLOWS MOLD TO GROW. THEY SPRAYED AC SYSTEM W/ AC ODOR TREATMENT. I THINK THE MOLD IS A SAFETY PROBLEM AS MANY PEOPLE ARE ALLERGIC, AND THIS IS A DEFECT WITH THE AC SYSTEM. SERVICE DEPT SAID THE PROBLEM IS OCCURRING WITH OTHER LUXURY CARS (JAGUAR, BMW). *JB

I NOTICED THE BRAKE PEDAL HAD TO BE PRESSED ALL THE WAY IN ORDER TO BRAKE AND WAS NOT RESPONSIVE. I HAD THE BRAKES CHECKED, AND THEY WERE FINE. I RECEIVED A LETTER FROM LEXUS REGARDING A RECALL FOR THE BRAKE BOOSTER. I WAS SCHEDULED FOR THIS SERVICE TWICE. BOTH TIMES I WAS TOLD THEY HAD NO BRAKE BOOSTERS REMAINING, AND I AM STILL AWAITING THEIR CALL BACK. I WAS RECENTLY IN A CAR ACCIDENT IN WHICH I WAS IN FULL CONTROL TRAVELING ABOUT 25 MPH AND THE BRAKES WERE NOT RESPONSIVE AGAIN. MY FOOT WAS PRESSED ALL THE WAY TO THE BOTTOM AND THE CAR DID NOT RESPOND APPROPRIATELY.*AK

I WAS DRIVING MY 2004 RX330. IT WAS 1/2/2006 AND THE ROADS WERE DRY. THE OUTSIDE TEMPERATURE AWAS 34 DEGREES. I HAD DRIVEN MY CAR TO THE LOCAL DELI WITH NO PROBLEMS. WHEN I RETURNED TO THE CAR AND PULLED AWAY, I APPLIED THE BRAKES TO A BUCKING SOUND. THE BRAKE LIGHT WAS ON. THE BRAKES WERE SQUEALING AND I COULDN'T STOP WITHOUT APPLYING MAJOR PRESSURE TO THE BRAKES. I IMMEDIATELY PULLED THE CAR OVER TO CHECK IF I HAD ACCIDENTLY PUT THE PARKING BRAKE ON - WHICH I HADN'T. I WAITED FOR MY HUSBAND TO COME CHECK IT OUT. HE PUMPED ON THE BRAKE PEDAL FOR A WHILE AND THE BRAKES FINALLY STARTED TO WORK AGAIN AND THE BRAKE LIGHT WENT OFF. MY HUSBAND TOOK THE CAR TO THE DEALER AND THEY SAID THAT THEY PROBABLY NEEDED TO CHANGE THE BRAKE BOOSTER. *NM

MY FRIEND (26 YEAR OLD MALE) WAS DRIVING MY 2004 LEXUS RX330 AT AROUND 9AM ON CHRISTMAS EVE MORNING. WITNESSES STATE THAT HE WAS TRAVELING SOUTH ON A RESIDENTIAL STREET AND CROSSED A BUSY 6-LANE DIVIDED ROADWAY AT 80 MPH. HE CONTINUED ON THE RESIDENTIAL STREET AT WHICH TIME HE LEFT THE ROADWAY AND VAULTED ACROSS AN EMBANKMENT HITTING A BLOCK WALL. HE WAS KILLED INSTANTLY. PIMA COUNTY SHERIFF AND MEDICAL EXAMINER INVESTIGATED AND COULD FIND NO REASON FOR THE EXCESSIVE SPEED OR THE COLLISION. NO DRUGS OR ALCOHOL WERE FOUND IN HIS SYSTEM AND HE HAD NO MEDICAL PROBLEMS. I HAVE NO DOUBT NOW THAT I HAVE READ OTHER REPORTS THAT SOMETHING WAS MECHANICALLY WRONG WITH THE LEXUS AND THAT CAUSED THIS FATAL ACCIDENT; UPDATED 003/30/10 *BF *TR UPDATED 06/30/10.*JB UPDATED 9/29/11*CW

THE AUTOMATIC TRANSMISSION HAS A LAG IN IT AT LOW SPEEDS. THIS IS APPARENT WHEN RELEASING THE ACCELERATOR TO SLOW DOWN AND THEN ACCELERATING AGAIN. IN THIS SITUATION THE TRANSMISSION DOES ON ENGAGE OR IT LAGS CAUSING AN UNSAFE CONDITION BY ITS UNPREDICTABLE BEHAVIOR. THIS SITUATION HAPPENS ON A FREQUENT BASIS. I HAVE SEEN MANY COMPLAINTS ABOUT THIS TRANSMISSION PROBLEM. IS NHTSA GOING TO HOLD LEXUS ACCOUNTABLE FOR PUTTING A DEFECTIVE TRANSMISSION ON THE ROAD? I HAVE READ THAT LEXUS' REPEATED REPLY IS TO STATE THIS BEHAVIOR IS NORMAL. LEXUS CAN NOT WIN THIS ARGUMENT ON REPETITION, IT IS DEFECTIVE. IF THIS LAG IS *NORMAL* WHY DIDN'T LEXUS DESIGN THIS NICE LAG INTO ALL OF THEIR CARS? I'M SURE THIS WOULD BE A FEATURE THEY WOULD WANT TO RUN AN AD CAMPAIGN ON. *JB

LOW SPEED, SINGLE CAR ACCIDENT. RIGHT FRONT TIRE HIT CURB, 20-25 MILES AN HOUR. VISIBLE DAMAGE- TIRE RUINED, RIM SCRATCHED. DEALER INSPIRED- TIRE, RIM, BALL JOINTS, LOWER CONTROL ARM, CVT, AXLE, ETC. DRIVE TRAIN HAD PRE EXISTING CONDITION OF NOISE COMING FROM RIGHT HAND DRIVE AREA. DEALER STATED NO PROBLEM. SINCE ACCIDENT, DEALER STATES NEED TO REPLACE ALL OF THIS. OBVIOUS DEALER OVER REPAIR OR LACK OF TRAINED STAFF, RESULTING IN OVERCHARGES. *NM

WHILE DRIVING THE 2004 LEXUS RX330 ON THE FREEWAY, TRYING TO AVOID A CAR ON MY LEFT LANE THAT SUDDENLY SWERVED TO MY DRIVER SIDE. TO AVOID BEING HIT, I STEERED SLIGHTLY TO THE RIGHT. HOWEVER, DUE TO THE SPEED, THE CAR WENT OVER TO THE RIGHT LANE AND WHEN TRYING TO TURN THE STEERING BACK TO THE LEFT, THE CAR SKID AND LOST CONTROL. SKIDDED ACROSS TWO LANES TO THE RIGHT, HIT A TRUCK TRAILER, TRAILER OVER TURNED, MY LEXUS THEN GOT BOUNCED BACK, ROLLED OVER ACROSS 5-6 LANES ON THE FREEWAY, LANDED ON THE PASSENGER SIDE BY THE DIVIDER, DRIVER WAS KNOCKED OUT AFTER IMPACT WHEN THE SUV STARTED ROLLING OVER. GOT A CONCUSSION ON THE LEFT SIDE OF THE HEAD. CAR WAS TOTALED. MY COMPLAINED IS THAT NONE OF THE AIR BAGS IN THE VEHICLE WAS DEPLOYED AT ALL. WROTE A REGISTERED LETTER TO THE MANAGER OF THE LEXUS DEALER WHERE THE CAR WAS PURCHASED TWO YEARS AGO BUT NEVER GOT A REPLY EITHER. WITH SUCH EXTENSIVE DAMAGE AND SEVERAL IMPACT DURING THE ACCIDENTS, IF THE AIR BAGS WERE DEPLOYED, THE CONCUSSION COULD HAVE BEEN AVOIDED PLUS THE NUMEROUS CUT FROM THE FLYING GLASS WHEN ALL THE WINDOWS AND WINDSCREEN WERE SHATTERED. *NM

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT WAS BACKING OUT OF A PARKING SPACE AT APPROXIMATELY 5 MPH. THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE. THE GEAR WAS SHIFTED INTO DRIVE AND SUDDENLY, THE VEHICLE ACCELERATED WITHOUT WARNING. THERE WERE SEVERAL ATTEMPTS WITH EXTREME FORCE APPLIED TO THE BRAKE PEDAL. THE VEHICLE FAILED TO REDUCE SPEED AND CRASHED INTO A WALL. THE DRIVER SUSTAINED INTENSE PAIN TO THE ANKLE WITH OTHER MINOR INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED FOR DAMAGES. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 15,000. THE CONSUMER STATED THE AIR BAG FAILED TO DEPLOY. UPDATED 05/11/10. *JB

TL*THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING 15 MPH HE NOTICED THAT BOTH SIDE VIEW MIRRORS WERE LOOSE AND WHENEVER HE DROVE OVER A BUMP IN THE ROAD THE MIRRORS TRAJECTORY CHANGED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT BOTH SIDE MIRRORS NEEDED TO BE REPLACED. THE REPAIR COST WAS OVER $1,000. THE FAILURE HAD BEEN ON GOING SINCE SEPTEMBER OF 2005. HE CALLED THE MANUFACTURER MULTIPLE TIMES AND THEY WERE UNABLE TO ANSWER HIM REGARDING THE FAILURE. HE ALSO STATED THAT THE ROOF RACK WAS CORRODING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 85,000.

LEXUS HAS HAD PROBLEMS WITH BRAKE VIBRATION, THEY HAVE ISSUED A TSB BUT ALL THEY ARE DOING IS THROWING NEW ROTORS AND PADS. THIS IS NOT ADDRESSING THE REAL ISSUE AT HAND. BRAKE VIBRATION CAN CAUSE A CAR TO GO OFF THE ROAD WHEN THERE IS ICE OR SNOW ON THE GROUND AND ONCE THE CAR STARTS SLIPPING IN ICE OR SNOW YOU WILL NOT BE ABLE TO REGAIN CONTROL OF THE VEHICLE. MY COMPLAINT IS REGARDING A 2004 RX 330 THAT ONLY HAS 34K ON AND I'M GOING ON MY THIRD SET OF BRAKE PADS. THE CALIPER IS HANGING UP CAUSING UNEVEN PAD WEAR, CAUSING BRAKE VIBRATION. THIS IS NOT ONLY COMPROMISING THE SAFETY OF THE PASSENGERS, BUT MY ENTIRE SUSPENSION WEAR AND TEAR, CAUSE PREMATURE WEAR. THIS PROBLEM HAS CAUSED MY TIRES TO FEATHER AT THE EDGE. I THINK IF LEXUS ISSUED A TSB FOR THIS ISSUE THEY NEED TO GO TO THE ROOT CAUSE OF THIS PROBLEM RATHER THAN JUST THROWING NEW PARTS AND CALLING IT GOOD FOR ANOTHER 15 TO 20K. ALL MY SUSPENSION IS TIGHT AND I HAVE NO RUNOUT AT THE HUB, JUST ON BRAKE PADS. THE DEALER KEEPS SAYING THAT EVERYTHING IS OKAY AND THAT THERE IS NO PROBLEM WITH MY VEHICLE. MY CAR IS PROPERLY ALIGNED, BUT WE KEEP HAVING THIS PROBLEM. THIS ONGOING BRAKE VIBRATION PROBLEM NEEDS TO BE LOOKED AT CAUSE I DON'T FEEL MY WIFE IS SAFE DRIVING THIS CAR ON BAD WEATHER. THIS VIBRATION CAN CAUSE CAR TO LOOSE CONTROL ON BAD WEATHER OR DRIVING AT HIGHWAY SPEEDS. PLZ LOOK AT ALL COMPLAINTS REGARDING BRAKE VIBRATION. I HAVE GOTTEN ON LEXUS WEB FORUMS AND THERE IS A GOOD NUMBER OF PEOPLE WITH THIS COMPLAINT. I FEEL THAT BY LEXUS PUTTING OUT A SERVICE BULLETIN THEY KNOW THAT THERE IS A PROBLEM BUT THEY ARE JUST COVERING UP THE PROBLEM AND NOT GOING AFTER THE ROOT CAUSE. THANKS FOR YOUR TIME ANGEL. *TR

PASSENGER AIRBAG REMAINS (INDICATES OFF) WHEN MY SPOUSE IS IN THE PASSENGER SEAT. TOOK TO DEALER AND DEALER HAS NOT FIXED PROBLEM.

DT: CALLER WAS TRYING TO PARK AND THE BRAKES DID NOT HOLD. CALLER HIT A GARAGE AND TWO OTHER VEHICLES. CALLER WAS GOING ABOUT 5 MPH. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER WILL GET BACK TO CALLER. *AK

CONSUMER'S SUNROOF DID NOT RETRACT ON THE 2004 LEXUS RX330 WHEN HER 8 YEAR OLD NIECE PLACED HER HAND IN THE WAY OF THE CLOSING GLASS.*MR THE GLASS PINCHED THE POINTER AND MIDDLE FINGER OF THE CHILD'S RIGHT HAND. *JB

RIGHT SIDE TIRE HITS THE CURB LANE TRIED TO CORRECT IT& LOSES CONTROL (FISH TAIL) ROLLS OVER SEVERAL TIMES & LANDS ON DITCH. BOTH SIDE AIRBAGS DID NOT DEPLOY THAT CAUSE SEVERE INJURY TO PERSON OCCUPYING PASSENGER SIDE.

HIGHWAY DRIVING @ 70 MPH DRIVING AFTER 360 MILES AND 250 MILES, CONDITIONS WERE DRY AND PAVEMENT SMOOTH AND CLEAR IN BOTH CASES, NO CONSTRUCTION IN THE AREA. VEHICLE STARTED WITH A SLIGHT VIBRATION AND EVENTUALLY IT LED UP TO A SIGNIFICANT VIBRATIONS THAT SHOOK THE CHASSIS INCLUDING THE STEERING WHEEL. VIBRATION WORSENED AS THE BRAKE WAS APPLIED TO PULL OVER. THE FIRST TIME WE CHECKED VEHICLE OUTSIDE AND NOTICED NOTHING UNUSUAL AND RESTARTED TESTING THE BRAKES THE FIRST FEW HUNDRED FEET AND THE VIBRATION WAS STILL THERE DURING BRAKING BUT NO LONGER THERE WHILE DRIVING. THE SECOND OCCURANCE I COULD FEEL THE VIBRATION BUILD UP SO I STARTED TO SLOW DOWN AND AGAIN BRAKING MADE IT WORSE. I THOUGHT THIS IS A BRAKE PROBLEM SO TO CORRECT THE PROBLEM I TRIED PUTTING MY FOOT UNDER THE BRAKE PEDAL AND PULLING BACK TOWARDS ME. AFTER DOING THIS I IMMEDIATELY FELT THE VIBRATION GO AWAY. HOWEVER, FOR THE NEXT SEVERAL BRAKE SITUATIONS, THE VEHICLE STILL VIBRATED WHILE THE BRAKES WERE APPLIED. I THOUGHT THIS MIGHT BE THE MAT, HOWEVER, THE PEDAL GOES STRAIGHT UP INTO THE IP AND THE MAT CAN NOT INTERFER WITH PEDAL TRAVEL. DURING THE NEXT SEVERAL HUNDRED WE WOULD PULL BACK ON THE PEDAL. MOST CASES THE PEDAL WOULD HAVE NO TRAVAL BACK BUT ON OCCASSION WE WOULD FEEL THAT IT WOULD HAVE TRAVEL BACK. I WILL BE TAKING THIS TO A DEALER TO HAVE THIS CHECKED OUT. IT WAS ALMOST AS IF THE BOOSTER WAS CREATING A NEGATIVE VACUMN PULLING THE PEDAL TO THE FLOOR APPLYING THE BRAKE. FIRST INCIDENT WAS ON 6/10/05 ON I-80 360 MILES EAST OF CHICAGO (IN OHIO) AND THE SECOND WAS ON 6/20/05, 250 MILES WEST OF NIAGARA FALLS.

DT: CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION GOING APPROXIMATELY 40 MPH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE. CONTACTED LEXUS AND LEXUS STATED THAT BECAUSE THE IMPACT WAS HIGH CONSUMER STRUCK TRACTOR TRAILER IN THE REAR, AND THERE WAS NO DAMAGE TO THE FRAME. THE DAMAGE OCCURRED HIGHER THAN A TYPICAL IMPACT BEING THAT THE CONSUMER STRUCK A LARGE VEHICLE. THE VEHICLE IS CURRENTLY AT A REPAIR SHOP GETTING FIXED. . SEAT BELTS WERE WORN WHEN THIS OCCURRED. *AK

MY 2004 LEXUS RX330 HAS NOISY RATTLING SUSPENSION WHEN DRIVING OVER UNDULATING SURFACES OR SPEED BUMPS, ALSO THE STEERING APEARS TO DRIFT WHEN TRAVELLING IN A STRIAGHT LINE,. DEALER HAS CHECKED ON NUMBER OF OCCASIONS BUT STATED IT IS JUST A CHARACTRISTIC OF THE VEHICLE, BUT I HAVE DRIVEN MANY OTHER SIMILAR CARS WITH NO SUCH NOISE OR DRIFT.

2004 LEXUS RX-330 AWD. VEHICLE HESITATES WHEN ATTEMPTING TO ACCELERATE. THERE IS A DELAY, ESPECIALLY WHEN GOING FROM A DEAD STOP SUCH AS PULLING OUT INTO TRAFFIC. ALSO, IF YOU ATTEMPT TO QUICKLY SPEED UP AS WHEN MERGING OR AN EVASIVE MANEUVER, THE ENGINE LAGS. WILL ALSO HAPPEN WHEN TURNING A CORNER, THEN ACCELERATING. I HAVE BEEN TOLD BY LEXUS THAT THIS IS A KNOWN PROBLEM WITH THE "THROTTLE BY WIRE" AND "INTELLIGENT TRANSMISSION". I CURRENTLY PULL THE ECU FUSE MONTHLY TO RESET THE PROCESSORS AND THAT APPEARS TO HELP FOR A WHILE. THAT IS THE "FIX" SUGGESTED BY THE LEXUS RX-330 FORUMS. NOW THAT 2006 MODELS ARE COMING, I KNOW THIS IS NO LONGER ON THE LEXUS ENGINEERS' MINDS, BUT THERE ARE THOSE OF US THAT FEEL THIS IS A SAFETY ISSUE AS YOU NEVER KNOW IF THE CAR WILL RESPOND RELIABLY, ESPECIALLY WHEN PULLING INTO TRAFFIC, CREATING A REAL HAZARD. *JB

BACK-UP CAMERA (WHEN GEAR IS PUT IN REVERSE) DOES NOT DISPLAY ANY IMAGE.*AK