2004 Lexus RX Complaint Log

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A LIGHT POLE. THE CONTACT SUSTAINED INJURIES BUT WAS NOT TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURY BUT WAS NOT SEEN BY A PHYSICIAN. THE VEHICLE WAS TOWED FOR REPAIRS. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.

OUR 2004 RDX, EXTREMELY LOW MILES, ALWAYS GARAGED, MINT CONDITION, HAS A DASH THAT HAS CRACKED ALL THE WAY AROUND AND IS BEGINNING TO EXTEND TOWARD THE MIDDLE. WHEN I WENT TO THE LOCAL LEXUS SERVICE DEPARTMENT SEVERAL YEARS AGO, THEY TOLD ME "LEATHER ALWAYS DOES THAT". STUPID ASS. I HAVE SINCE LEARNED THAT MANY OTHERS HAVE THIS ISSUE. I THOUGHT LEXUS QUALITY WAS BETTER, BUT IT'S THE SERVICE THAT IS APPALLING! WE WERE OFFERED A 25% COURTESY ASSISTANCE. *TR

AFTER PURCHASING USED VEHICLE NOTICED SMALL CRACKS IN DASH APPEAR ABOVE THE GLOVE COMPARTMENT. WAS BROUGHT INTO DEALERSHIP FOR INSPECTION AND TOLD COULD NOT BE REPAIRED. OVER THE LAST TWO YEARS THE CRACKS HAVE BECOME MUCH WORSE AND THERE ARE NOW TWO HOLES IN DASH WHERE YOU SEE FOAM. BROUGHT BACK TO LEXUS DEALERSHIP FOR INSPECTION. THE REGIONAL CUSTOMER SERVICE AGENT WOULD ONLY GIVE 20% COMPENSATION ON A $2000 REPLACEMENT. FEEL THIS IS A INFERIOR PRODUCT AND A FACTORY DEFECT. HAVE NEVER SEEN THIS ON A LUXURY CAR THAT IS QUALITY MAINTAINED. *TR

MY KEY TO MY 2004 LEXUS 330SUV HAS BROKEN 3 TIMES. ONCE IT BROKE IN THE IGNITION. I HAVE USED MY KEY IN AN ORDINARY WAY. LEXUS HAS REPLACED THE KEYS BUT AT MY EXPENSE. I BELIEVE THERE IS SOMETHING FAULTY WITH THE IGNITION AND/OR THE KEY ITSELF. THOUGH I HAVE NOT BEEN INJURED, IT IS POSSIBLE THE KEY COULD BREAK WHILE DRIVING AND CAUSE INJURY. I REPLACED THE KEY IN 2006, 2008 AND MOST RECENTLY IN JUNE 2011. I HAVE PAID $220 EACH TIME IN 2006 AND 2008. IN 2011, I CONTACTED LEXUS INTERNATIONAL AND WAS REIMBURSED $95 FOR THE $110 PLASTIC CASING I GOT FOR THE NEW KEY AS THEY TRANSFERRED THE WIRELESS PORTION INSTEAD OF REPLACING THE ENTIRE KEY. I THINK THAT THEIR KEY AND LOCK MECHANISM SHOULD BE EXAMINED, THAT DEALERSHIPS SHOULD BE REQUIRED TO INDICATE HOW MANY OF THESE TYPES OF REPAIRS ON THIS VEHICLE HAVE BEEN MADE (WHICH ARE EXPENSIVE AND TIME CONSUMING FOR THE CONSUMER YET PERHAPS ISSUES THAT SHOULD BE REMEDIED BY THE MANUFACTURER) AND THAT A RECALL MAY NEED TO BE INITIATED. THE SERVICE MANAGER AT MY DEALERSHIP TOLD ME THERE ARE THIS HAS BEEN A RECURRENT ISSUES WITH THESE CARS FOR MANY PEOPLE AND MY TAKE ON IT (WHICH HE DIDN'T CONFIRM) IS THAT IT IS A MANUFACTURER'S ISSUE THAT MAY NEED A RECALL TO ADDRESS IT. BECAUSE I COMPLAINED TO LEXUS INTERNATIONAL THIS LAST TIME, THEY MADE ME A NEW KEY AND WAIVED THE $65 PROGRAMMING FEE WHICH WAS CONSIDERATE. HOWEVER, I STILL THINK THE MATTER NEEDS TO BE LOOKED INTO BY A NEUTRAL THIRD PARTY. *TR

I PURCHASED A USED LEXUS 2004 RX 330 FROM A LEXUS DEALERSHIP AND A 4 MONTHS AFTER I NOTICED A LARGE AMOUNT OF CONDENSATION IN THE DRIVERS FRONT HEADLIGHT1 MONTH LATER WHILE DRIVING AT NIGHT THE 1 HEADLIGHT WENT OUT COMPLETELY AND I DISCOVERED A TECHNICAL SERVICE BULLETIN ISSUED FROM LEXUS BUT NO RECALL. THIS IS CLEARLY A WIDESPREAD PROBLEM AND A SAFETY ISSUE, TOYOTA HAS YET TO FIX THEY WANT ME TO PAY $500 OUT OF A $1800 REPAIR! *TR

2004 LEXUS RX330 AWD SUV. MASSIVE WATER CONDENSATION IN THE DRIVER SIDE OF THE HEADLIGHT ASSEMBLY. CAR MILAGE IS ABOUT 45K. *TR

RECENTLY, WHILE DRIVING DOWN THE HIGHWAY, MY 2004 LEXUS RX 330 STARTED MAKING A "HOWLING" SOUND (FOR LACK OF A BETTER DESCRIPTION). UPON HEARING THIS DISTURBING NOISE, I IMMEDIATELY DROVE IT RIGHT TO MY LOCAL DEALERSHIP (IRA) IN PEABODY, MASSACHUSETTS. THEY DETERMINED IT WAS THE BEARING AND HUB ASSEMBLY IN MY LEFT REAR WHEEL. I WAS TOLD THIS IS A VERY DANGEROUS CONDITION THAT MUST BE REPAIRED IMMEDIATELY. THIS ENDED UP COSTING ME $676.87 (11/14/14). THIS ISN?T THE FIRST TIME THIS HAS HAPPENED WITH THIS CAR. IT HAPPENED MARCH 3, 2011 AND IT COST ME $704.35 THEN. I HAVE HAD AT LEAST 6 CARS DURING MY DRIVING HISTORY AND NONE OF THEM EVER HAD ANY BEARING AND/OR HUB PROBLEMS AND THIS HAPPENS TWICE WITH SAME CAR??? IT IS IMPORTANT TO NOTE THAT MY PREVIOUS CARS WERE LESS EXPENSIVE CARS; BRANDS THAT MAY BE EXPECTED TO HAVE MORE ISSUES THAN LEXUS; HONDA'S, PONTIAC'S, NISSAN'S, AND CHEVY'S. *TR

2004 LEXUS RX330 TRANSMISSION JUMPS AND WILL ACCELERATE WHEN DEPRESSING BRAKE PEDAL. HAS ALMOST CAUSED A FEW ACCIDENTS. LEXUS WILL NOT HONOR ANY TSB'S DUE TO THE AGE OF THE VEHICLE. THERE ARE THOUSANDS AND THOUSANDS OF COMPLAINTS ABOUT THIS SAME ISSUE. *TR

AUTO DIMMING SIDE MIRRORS FAIL CAUSING THE MIRROR TO SHOW DOUBLE HEADLIGHTS. THIS MAKES THE MIRROR EXTREMELY DIFFICULT TO USE. SEEING 4 HEADLIGHTS INSTEAD OF TWO CAUSES THE DRIVER TO SPEND EXCESSIVE TIME LOOKING INTO THE MIRROR TO DETERMINE IF IT IS SAFE TO CHANGE LANES. RESEARCH ON CAR FORUMS INDICATES THE FAILURE OF THESE AUTODIMMING MIRRORS IS THE RESULT OF HEATED SIDE MIRRORS. EXCESSIVE HEAT CAUSES THE GEL IN BETWEEN THE GLASS TO LEAK, CAUSING THE DOUBLE HEAD LIGHT EFFECT. *TR

I HAVE HARD TIME DEPRESSING BRAKE PEDAL. I WENT TO LEXUS DEALER TO GET IT CHECKED. I THINK I PAID 170 DOLLARS AND THEY SAID IT IS OK. BUT, I STILL DO NOT LIKE THE BRAKE PEDAL NEVER BEEN SMOOTH.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS SEVERELY CRACKED AND WAS PROGRESSIVELY BECOMING WORSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE HE WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER ADVISED HIM THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 51,000. UPDATED 06/03/11 *BF UPDATED 06/13/11

HEAD LIGHTS WATER INGRESS, LIGHT FAILURE

WHILE ATTEMPTING TO BACK SLOWLY OUT OF A PARKING SPACE, MY CAR WENT FROM 0 TO AT LEAST 40 MPH IN A MATTER OF SECONDS AND HIT A POLE ACROSS A PARKING LOT. ALTHOUGH I HAD MY FOOT OFF THE GAS, I WAS ATTEMPTING TO FIND THE BRAKE. THE ENTIRE INCIDENT HAPPENED IN A MATTER OF SECONDS. I REMEMBER FEELING TOTALLY OUT OF CONTROL OF THE CAR. THE POLE BEHIND ME WAS DRIVEN THROUGH MY SUV TO THE PASSENGER'S SEAT. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX 330. THE CONTACT WAS DRIVING AT 5 MPH IN A PARKING LOT WHEN THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE ENGINE BECAME EXTREMELY LOUD. THE CONTACT STATED THE BRAKES WERE DEPRESSED WHEN THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A STONE WALL. THE CONTACT SUSTAINED INJURIES TO HER KNEE. THE PASSENGER SUSTAINED A MINOR INJURY TO HIS TONGUE. THE VEHICLE WAS TOWED TO A COLLISION FACILITY. THE DEALER ADVISED THEY WOULD NOT MAKE REPAIRS TO THE BODY DAMAGE UNTIL THE VEHICLE WAS INVESTIGATED FOR THE CAUSE OF THE FAILURE. THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-40 MPH THE VEHICLE LUNGED FORWARD VIOLENTLY AND IT ALSO STALLED WHEN TRYING TO ACCELERATING FROM A STOP SIGN. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO RESET THE COMPUTER AND THAT IT WOULD TAKE TIME FOR THE VEHICLE TO LEARN HER DRIVING HABITS. THE COMPUTER WAS RESET; HOWEVER, AND THE PAUSING AND LUNGING FORWARD CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

WE OWN A 2004 LEXUS 330. ON A TRIP JULY 1, 2010, OUR 6-YEAR OLD DAUGHTER FELL ASLEEP IN HER BOOSTER SEAT AND THE SEATBELT SHOULDER HARNESS WENT BEHIND HER WHEN SHE FELL TO THE SIDE. WE PULLED OVER ON THE SIDE OF THE ROAD TO HELP HER GET READJUSTED. WE UNLATCHED THE BUCKLE; THE SEAT BELT WAS WRAPPED AROUND HER TORSO AND THE SEATBELT LOCKING SYSTEM MALFUNCTIONED AND WOULD NOT RELEASE. MY HUSBAND AND I BOTH WORKED TO TRY TO RELEASE HER. WE TRIED TO EXTRACT HER THROUGH THE SEATBELT, BUT IT WAS WOUND TOO TIGHTLY AROUND HER TORSO. WE TRIED TO RETRACT THE SEATBELT A BIT SO THE LOCKING SYSTEM WOULD RELEASE; HOWEVER, THE SEATBELT KEPT TIGHTENING AND LOCKING WITH EACH MOVEMENT UNTIL SHE COULD BARELY BREATHE AND THE SEATBELT WAS DIGGING INTO HER MIDSECTION NEARLY 3 INCHES ALL AROUND. SHE WAS LITERALLY BEING CRUSHED TO DEATH. PANICKED, WE SEARCHED THE CAR FOR MY HUSBAND'S SWISS ARMY KNIFE, WHICH LUCKILY HE HAD IN HIS LUGGAGE. WE WERE PARKED ON THE SIDE OF THE ROAD NOT NEAR ANY FACILITY OR TOWN - HAD WE NOT HAD A KNIFE IN THE CAR, THE MALFUNCTION OF THE SEATBELT LOCKING SYSTEM WOULD HAVE RESULTED IN A TRAGEDY. WE CAN BARELY BRING OURSELVES TO IMAGINE HOW A SEEMINGLY NORMAL INCIDENT OF A CHILD GETTING ENTANGLED IN THEIR SEATBELT COULD HAVE TURNED INTO A FATALITY. YET, THIS WOULD HAVE OCCURRED HAD WE NOT BEEN ABLE TO CUT THE SEATBELT. THERE IS NO OTHER MANUAL RELEASE AVAILABLE. OUR DAUGHTER SUSTAINED CONSIDERABLE BRUISING AROUND HER SIDES AND BACK AND PAIN IN HER ABDOMEN. 6-8 INCH LONG BRUISES. WE HAVE PHOTOS OF THIS. THIS INCIDENT WAS ALSO SEVERELY EMOTIONALLY DISTRESSFUL FOR HER AND US. WE FOUND A RECALL FOR 2006 LEXUS VEHICLES FOR THIS FAILURE OF THE SEAT BELT LOCKING SYSTEM TO DISENGAGE. OBVIOUSLY, THIS IS A PROBLEM WITH OTHER MODELS. WE HAVE CONTACTED OUR LEXUS DEALER AND WERE TOLD THE REPAIR IS NOT COVERED BECAUSE THERE IS NOT A RECALL FOR THIS MODEL. WE ARE AWAITING RESPONSE FROM LEXUS HEADQUARTERS ON HOW TO OBTAIN THE REPAIR/REPLACEMENT. *TR

PASSENGER SIDE AIRBAG IS COMPROMISED DUE TO THE DASH CRACKING APART. THE CAR IS IN EXCELLENT CONDITION AND HAS BEEN GARAGE KEPT, SO HEAT IS NOT THE ISSUE WITH THE DASH. THE DASH PROBLEM IS A MANUFACTURER DEFECT. *TR

ON THE DATE OF THE ACCIDENT I WAS DRIVING MY 2004 LEXUS RX300 APPROACHING AN INTERSECTION WITH CARS STOPPED IN FRONT OF ME WAITING FOR THE TRAFFIC LIGHT TO CHANGE TO GREEN. ALTHOUGH I KEPT PRESSING ON THE BRAKES NOTHING HAPPENED AND I ENDED UP CRASHING INTO THE CAR AHEAD OF ME AND CAUSING A CHAIN REACTION INVOLVING FOUR (4) OTHER CARS, THEN SWERVING ONTO THE SIDE OF THE ROAD AND FINALLY COMING TO A STOP BY HITTING THE TRAFFIC LIGHT POLE. NONE OF THE AIR BAGS DEPLOYED. STILL VISIBLY IN SHOCK, I WAS HELPED OUT OF MY VEHICLE BY OTHERS WHO HAD STOPPED TO HELP INCLUDING THOSE INVOLVED IN THE ACCIDENT. THE POLICE ARRIVED SHORTLY AFTER ON THE SCENE AND BEGAN AN INVESTIGATION BY ASKING OTHER DRIVERS WHO HAD WITNESSED THE ACCIDENT. ACCORDING TO THE POLICE REPORTS, THE DRIVERS BEHIND ME CLEARLY SAW THE BRAKE LIGHTS ON THOUGH THE VEHICLE OBVIOUSLY CONTINUED MOVING. SINCE THE ACCIDENT WE HAVE TRIED TO WORK WITH OUR INSURANCE PROVIDER (METLIFE) TO DO A THOROUGH INSPECTION OF THE VEHICLE AND DETERMINE THE CAUSE OF THE ACCIDENT, BUT IT HAS BEEN ALL WITH NO AVAIL. WE HAVE BEEN KEPT IN THE DARK AS TO WHAT HAS EXACTLY BEEN DONE IF ANYTHING. THE VEHICLE IN THE MEAN TIME WAS DEEMED 'TOTALED' BY THE INSURANCE COMPANY WHO HAS SENT A CHECK. WE'D LIKE TO CLEARLY UNDERSTAND WHAT CAUSED THE ACCIDENT SINCE IT WAS NOT AN OPERATOR ERROR. PLEASE ADVISE ON HOW TO PROCEED. *TR

DASHBOARD COMPLETELY CRACKING ALL OVER. FRONT LIGHTS FOGGED OVER, CANNOT DRIVE CAR AT NIGHT TIME DUE TO THIS DUE TO SAFETY HAZARD.

I WAS PULLING INTO A CURBSIDE PARKING PLACE ON A RESIDENTIAL STREET WITH A SLIGHT UPHILL INCLINE. THE CAR SLOWED ALMOST TO A STOP BECAUSE OF THE INCLINE. I PUT MY FOOT VERY LIGHTLY ON THE GAS PEDAL SO AS TO MOVE FORWARD AND MAKE ROOM FOR ANOTHER CAR TO PARK BEHIND ME. THE PEDAL WENT ALL THE WAY TO THE FLOOR OF ITS OWN ACCORD AND THE CAR LURCHED FORWARD INTO THE PARKED CAR IN FRONT OF ME, CAUSING CONSIDERABLE DAMAGE BEFORE I WAS ABLE TO STOP THE CAR, REVERSE AND PARK. POLICE WERE CALLED BUT DECLINED TO FILE A REPORT AS NO ONE WAS INJURED AND THE DAMAGE WAS NOT SEVERE. BECAUSE I WAS AFRAID TO DRIVE THE CAR AGAIN, I HAD IT TOWED TO THE DEALER WHERE IT WAS PURCHASED AND HAS BEEN SERVICED. IT IS CURRENTLY BEING INSPECTED. THIS IS THE FIRST AND ONLY TIME OF SUCH AN OCCURRENCE. *TR

THE DASHBOARD BEGAN TO MELT. LITERALLY. I TRIED TO WIPE IT OFF AND THE TOWEL MELTED INTO THE DASHBOARD THE DEALERSHIP BLAMED IT ON ARMOR-ALL. THE CAR WAS ABOUT 7 Y/O AT THE TIME. I AM THE SECOND OWNER. I DID NOT RESEARCH THIS UNTIL I SAW A PROGRAM THAT SUGGESTED THE AIRBAGS MAY BE AFFECTED. THANK YOU. *JS

I HAVE 2004 LEXUS RX330. YESTERDAY, APRIL 26TH, 2010 WHILE DRIVING TO LOCAL BANK, I NEEDED TO APPLY THE BRAKES. I PUSHED ON THE BRAKE PEDAL AND IT MADE SOME WEIRD SOUND AND PEDAL WENT ALL THE WAY TO THE FLOOR AND VEHICLE HAD HARD TIME STOPPING. SOMEHOW I MANAGED TO COME BACK HOME SAFELY. THE PEDAL GOES TO FLOOR AND VEHICLE BARELY STOPS. I DO NOT SEE ANY LEAKS IN MY GARAGE WHERE VEHICLE IS ALWAYS PARKED. I TOOK IT TO THE TOYOTA DEALER AND HE SAYS MASTER CYLINDER HAS INTERNAL LEAK AND NEED TO BE REPLACED ALONG WITH BRAKE PADS BOTH FRONT AND BACK. *TR

I BOUGHT MY LEXUS IN 2007. IT IS A 2004 RX LEXUS 330 IT HAD 31,000 MILES WHEN BOUGHT. SINCE I HAD THE CAR MY RADIATOR WAS BROKEN AND THE LEXUS DEALERSHIP REPAIRED IT UNDER WARRANTY. BEFORE THIS I REMEMBER STOPPING TO THE DEALERSHIP BECAUSE FELT THE CAR WAS STALLING AND WAS TOLD THAT NOTHING WRONG ITS JUST I HAVE TO BE CONSISTENT THE WAY I DRIVE WITH SPEED. NOW IN 2010 I'M EXPERIENCING THE SAME PROBLEM WITH THE CAR STALLING OR LAGGING WITH THE RPM AND A LITTLE NOISE COMING FROM THE TRANSMISSION. I REALLY THINK THEY SHOULD RECALL THIS OR DO SOMETHING ABOUT IT BECAUSE I READ ALOT OF REVIEWS THAT THIS IS HAPPENING AND THE CAR DOESNT EVEN HAVE THAT MANY MILES. I SPENT ALOT OF MONEY ON THIS CAR AND THEY SHOULD TAKE THIS PROBLEMS IN CONSIDERATION REALLY. *TR

AT FREEWAY SPEED OF 65 MPH A LOUD POP WAS HEARD FROM THE RIGHT REAR "C" PILLAR AREA. UPON EXAMINATION IT WAS OBSERVED THAT THE PLASTIC MOLDING AROUND THE "C" PILLAR GLASS AND FRAMING HAD POPPED OUT AND WAS DANGLING ON ONE EDGE. PULLED THE VEHICLE OVER AT A SAFE SPOT AND OBSERVED THE MOLDING HAD POPPED CLEAN FROM IT'S FRAME AS IF SOMEONE HAD NEATLY PUSHED IT OUT FROM THE INSIDE. IF THIS PIECE HAD COMPLETELY LEFT IT'S PLACE, IT MAY HAVE HIT ANOTHER VEHICLE IN THE WINDSHIELD THAT WAS BEHIND OR ADJACENT TO ME. *TR

VEHICLE PERIODICALLY (APPROX. WEEKLY) SURGES BETWEEN 2ND AND 3RD GEAR (AUTOMATIC TRANSMISSION). HAS BEEN DOING THIS SINCE PURCHASE IN OCT. 2003, AS A BRAND NEW VEHICLE, UP THROUGH THE PRESENT DATE. FOR YEARS I COMPLAINED VERBALLY, AND WROTE LETTERS AND E-MAILS TO LEXUS. THEY FIRST DENIED THERE WAS A PROBLEM, THEN CHANGED TACTICS AND BLAMED IT ON ME, THEN SAID THEY DIDN'T KNOW WHAT THE PROBLEM WAS OR IF THERE WAS A PROBLEM, THEN LEXUS FINALLY ADMITTED THERE WAS A PROBLEM--"OFF THE RECORD," BUT DIDN'T KNOW HOW TO FIX IT. EVERY TIME I BROUGHT THE CAR IN FOR ROUTINE SERVICE, THEY WOULD INSTALL COMPUTER UPDATES TO SEE IF THAT WOULD FIX THE PROBLEM--WHICH IT DID NOT. YEARS AGO, I RESEARCHED THROUGH GOVERNMENT RECORDS AND FOUND NUMEROUS COMPLAINTS OF THE SAME KIND WITH 2004 LEXUS RX 330S. IN LIGHT OF RECENT RECALLS OF TOYOTA VEHICLES, I AM CONCERNED THAT THIS MAY SOMEDAY TURN INTO THE SAME UNINTENDED ACCELERATION PROBLEM THAT IS HAPPENING WITH OTHER TOYOTAS. I DO NOT FEEL SAFE IN MY CAR! *TR

SINCE I BOUGHT MY CAR FROM JM LEXUS IN MARGATE, FL IN 2005, IT HAS HAD THE CONSTANT PROBLEM OF SUDDEN SHORT BURSTS OF ACCELERATION. ANOTHER PROBLEM WITH THE CAR IS THAT OFTEN TIMES, WHEN I TRY TO SPEED UP, THE CAR CONTINUES TO DRIVE AT THE SAME SPEED, AND DOESN'T ACCELERATE. I AM AFRAID EITHER ONE OF THESE PROBLEMS CAN CAUSE ME TO HIT SOMEONE OR BE HIT BY ANOTHER CAR. I HAVE REPORTED THIS PROBLEM TO THE DEALERSHIP AND THEY INSPECTED IT AND WAS TOLD NOTHING COULD BE DONE ABOUT IT. I WORKED AT SOUTHEAST TOYOTA WHEN I TOLD ONE OF THE EMPLOYEES ABOUT THE PROBLEM AND HE SAID IT WAS IN THE ELECTRONIC SYSTEM AND THAT NOTHING COULD BE DONE. I DID NOT BELIEVE THERE WAS NO FIX FOR THIS THEN AND I ESPECIALLY DON'T BELIEVE IT NOW, IN LIGHT OF ALL THE REPORTS OF MALFUNCTIONING TOYOTAS AND LEXUSES. *TR

RAPID ACCELERATION AS I RELEASED THE GAS PEDAL AS I PARKED MY CAR - TOOK OUT A 6 FOOT BUSH. I WAS INTERVIEWED ON 10NEWS SAN DIEGO CONCERNING THIS INCIDENT I TOOK THE AUTO TO MY LEXUS DEALER/A DIAGNOSTIC AND A TEST DRIVE WERE DONE AND EVERYTHING CHECKED OUT NEGATIVE. THE DEALER TOLD ME THEY COULD NOT DO ANYTHING TO HELP ME SINCE THE DIAGNOSTICS WERE NEGATIVE. *TR

THE VEHICLE DASHBOARD HAS EXPERIENCED ABNORMAL CRACKING AND DECOMPOSITION THROUGHOUT. IT STARTED WITH HAIRLINE CRACKS WHICH SPREAD ALL THROUGH THE DASH. SINCE THE DASH STARTED TO TURN STICKY/GUMMY, PIECES OF THE DASH STARTED FALLING OFF NEAR THE ENDS (E.G. WHERE THE DASH MEETS THE GLOVE COMPARTMENT). OF CONCERN IS AIRBAG DEPLOYMENT IN CASE OF AN ACCIDENT. FOR EXAMPLE, SINCE THE DASH HAS BEEN COMPROMISED AND HAS CRACKS, WOULD THE AIRBAG DEPLOYMENT CAUSE THE DASH TO SPLINTER AND SHOOT PIECES AT THE CAR'S OCCUPANTS? WOULD THE STICKINESS OF THE DASH CAUSE THE AIRBAG DEPLOYMENT TO FAIL SINCE IT CAN STICK TO THE DASH DUE TO IT'S NEWLY ACQUIRED ADHESIVE PROPERTIES? VISIBILITY CONCERNS ARISE DUE TO THE REFLECTIONS OF THE DASH ON THE WINDSHIELD. SINCE THE DASH CAN NO LONGER BE KEPT CLEAN BECAUSE EVERYTHING STICKS TO IT, BOTHERSOME REFLECTIONS ARE CAST ON THE WINDSHIELD DURING CERTAIN LIGHTING CONDITIONS. THE LOCAL LEXUS DEALERSHIP AND LEXUS CORPORATE WAS NOTIFIED AND THEY INSPECTED THE VEHICLE. THEY SAID THE VEHICLE WAS NO LONGER COVERED UNDER WARRANTY AND SINCE MY VEHICLE HAD NOT BEEN SERVICED AT THE DEALERSHIP, THEY WOULD NOT PAY TO REPLACE THE DASH; THEY DID OFFER A 25% DISCOUNT FOR THE COST OF THE PARTS. FROM MY RESEARCH, IT APPEARS FAULTY MATERIALS MAY HAVE BEEN USED BY TOYOTA/LEXUS FOR A PERIOD OF SOME YEARS AS THERE ARE MANY REPORTS OF THIS SAME CONDITION HAPPENING TO OTHER OWNERS. SINCE THERE ARE SAFETY CONCERNS INVOLVED, I BELIEVE LEXUS SHOULD BE RESPONSIBLE AND REPLACE THE FAULTY DASHBOARDS. *TR

RIGHT FRONT CHROME WHEEL BROKE AND FELL OFF WHILE DRIVING, ALL FIVE SPOKES BROKE SPONTANEOUSLY AS THOUGH THE WHEEL WAS MADE DEFECTIVELY. *TR

2004 LEXUS RX 330: I WAS A VICTIM OF SUDDEN UNATTENDED ACCELERATION. THIS OCCURRED ON DRIVE PAVEMENT ON A STREET WITH AN UPHILL GRADE. I WAS ABOUT TO PARK MY VEHICLE BEHIND A PARKED CAR. AS I WAS COASTING TO STOP, MY FOOT WAS BARELY TOUCHING THE GAS PEDAL - I WAS WITHIN A FEW FEET OF THE PARKED VEHICLE. SUDDENLY I HEARD A "CLICKING" SOUND AND IMMEDIATELY I FELT THE PEDAL LEAVE MY FOOT. THE CAR ENGINE REVVED TO THE HIGHEST RPM. THE LEXUS SLAMMED INTO THE PARKED CAR. I TRIED BRAKING AND THERE WAS NO RESPONSE. MY VEHICLE KEPT ON SLAMMING INTO THE PARKED VEHICLE WITH SUCH FORCE THAT THE PARKED CAR WAS PUSHED OVER THE CURB ON TO THE SIDEWALK. AT THAT POINT, I WAS ABLE TO TURN THE STEERING WHEEL TO THE LEFT TO PULL AWAY FROM THE PARKED VEHICLE. THE LEXUS KEPT ON TRAVELING ON THE UPHILL GRADE FOR OVER 100 FT UNTIL I WAS ABLE TO RESUME CONTROL. I DID NOT HAVE MY FOOT ON THE GAS PEDAL AND BRAKING DID NOT WORK. I SUSTAINED NECK INJURIES AND EMOTIONAL TRAUMA. *TR

2 TO 3 YEARS PRIOR TO THIS ACCIDENT I WAS COMING TO A STOP LIGHT AND THE BRAKES DID NOT WORK, BUT ONLY FOR A FEW SECONDS. I REPORTED THIS TO MY HUSBAND AND HE TOOK IT TO SEVERAL MECHANICS BUT DID NOT FIND ANYTHING WRONG WITH THE VEHICLE, MY HUSBAND HAS OWNED A AUTO PARTS STORE FOR 40 YEARS AND KNOWS A FEW QUALIFIED MECHANICS. 3 PEOPLE WERE ON A FREEWAY ABOUT 1/4 MILE FROM OFF RAMP DOING ABOUT 65 MPH, WE STARTED TO MOVE OVER TO THE SLOWER LANE AS WE GOT TO THE SLOWER LANE I STEPPED ON THE BRAKES TO SLOW DOWN FOR THE OFF RAMP WHEN I FELT THE BRAKES WERE NOT WORKING, I PUMPED THE BRAKES SEVERAL TIMES TO MAKE SURE I WAS STEPPING ON THE BRAKES BUT INSTEAD OF SLOWING DOWN THE VEHICLE KEPT ACCELERATING. I DEPRESSED THE BRAKE PEDAL AS HARD AS I COULD AND HUNG ON FOR DEAR LIFE UPON ENTERING THE OFF RAMP I STRUCK ANOTHER VEHICLE AND FLIPPED THE CAR SEVERAL TIMES. I ENDED UP WITH A CRACKED STERNUM, THE PASSENGER BROKE 3 OR 4 OF HER VERTEBRA, AND PASSENGER IN THE REAR SEAT WAS FATAL. UPDATED 03/10/10 *BF *TR UPDATED IVOQ 09/28/10 UPDATE 9/19/2011*CW

NO FAILURE, JUST APPARENT STICKINESS IN ACCELERATOR. OCCASIONALLY, WHILE PULLING OUT FROM SIGNALS, PEDAL FEELS AS IF IT IS STICKING, THEN WILL POP LOOSE AND CAR LURCHES FORWARD. *TR

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE VEHICLE SUDDENLY ACCELERATED INTO THE REAR OF THE CONTACTS GARAGE. THE VEHICLE WAS TRAVELING 2 MPH WHEN THE VEHICLE STARTED TO SURGE FORWARD. THE FAILURE HAS ONLY OCCURRED ONE TIME. THE MECHANIC THAT INSPECTED THE VEHICLE WAS UNABLE TO FIND ANY MECHANICAL FAILURE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 105,000.

VEHICLE HAS EXPERIENCED UNINTENDED ACCELERATION THREE TIMES DURING THE TWO YEARS THAT I HAVE OWNED IT.. THIS HAPPENED ON OCCASIONS WHEN I HAD SLOWED DOWN AND THEN SLIGHTLY DEPRESSED THE GAS PEDAL TO RESUME SPEED. WITH THE GAS PEDAL SLIGHTLY DEPRESSED, I FELT THE PEDAL GO FURTHER DOWN BY ITSELF, LEAVING MY FOOT AND THE CAR GOING FASTER. I SAID, "WHOA! WHAT WAS THAT?, AND THEN ASSUMED THAT THE CAR HAD SOME SORT OF OVERDRIVE THAT CAUSED IT TO DO THAT. ON TWO OF THE OCCASIONS THIS OCCURRED WHEN I HAD SLOWED TO EXIT A FREEWAY, AND THEN SLIGHTLY DEPRESSED THE GAS PEDAL TO RESUME SPEED AND GET ONTO AN ACCESS ROAD. I HAVE CALLED THE LEXUS DEALER AND AM TAKING IT IN TO BE CHECKED.*TR

2004 LEXUS RX 330. CONSUMER STATES UNINTENDED ACCELERATION BACKWARDS CAUSING A CRASH. *TGW THE CONSUMER STATED SHE WAS IN THE PROCESS OF PARKING WHEN SHE PUT THE GEAR INTO REVERSE, WHEN SUDDENLY THE VEHICLE ACCELERATED OUT OF CONTROL AT A HIGH SPEED, WENT OVER A LANDSCAPE AND ROLLED OVER TWO PARKED VEHICLES. *JB

I HAVE A LEXUS RX 330 (2004) AND IT WAS RECENTLY INVOLVE IN A HIGH SPEED (55MPH) COLLISION TO THE DRIVERS SIDE OF THE VEHICLE AND "NONE" OF MY FRONT OR SIDE AIRBAGS DEPLOYED. THIS SAME VEHICLE WAS INVOLVED IN A COLLISION IN 2007 TO REAR OF THE VEHICLE AND AGAIN IT WAS HIGH SPEED IN ACCESS OF 40MPH NONE OF THE AIR BAGS DEPLOYED! I HAVE ALWAYS TAKEN MY CAR TO THE DEALERSHIP FOR MAINTENANCE AND I HAVE COMPLAINED SEVERAL TIMES TO MY SERVICE ADVISOR OF MANY CONCERNS AND NOTHING IS OR HAS BEEN RESOLVED AND APPEARS TO GO TO THE WASTE SIDE. *TR

DRIVING CONSERVATIVELY THROUGH A PHARMACY PARKING LOT; ABRUPTLY TOOK A RIGHT HAND TURN INTO AN AVAILABLE PARKING SPACE ( HABITUALLY PREFER A LEFT-HANDED PARKING ENTRY); ENGINE ROARED, TIRES SQUEALED AND AUTO JUMPED OVER THE CONCRETE PARKING BARRIER/ OVER THE CURB/ AND PROCEEDED TO STRIKE NEAR THE DOOR ENTRANCE AND A SUPPORT WALL. AIRBAGS DID NOT DEPLOY. *TR

LOST THE POWER BRAKE ASSIST IN VAIL COLORADO COMING DOWN THE MOUNTAIN. *TR

TRANSMISSION INITIALLY FAILS TO ENGAGE IN GEAR CAUSING DRIVER TO INCREASE ACCELERATION UPON WHICH GEARS SUDDENLY (AND SOMETIMES DANGEROUSLY) ENGAGE & JERK VEHICLE FORWARD. *TR

1. I WAS DRIVING ON THE EXPRESSWAY OUTSIDE OF CHICAGO WITH MY DAUGHTER ON HER WAY TO COLLEGE. 2. THE REAR RIGHT TIRE BLEW OUT AT 65 MILES AN HOUR. FORTUNATELY I WAS IN THE RIGHT LANE AND NEAR AN EXIT. I SLOWED DOWN, EXITED AND PULLED INTO A TRUCK STOP. 3. I WAS ABLE TO GET SOMEONE AT THE TRUCK STOP TO HELP ME PUT ON THE SPARE TIRE AFTER IT WAS DETERMINED THAT THE TIRE WAS UNREPAIRABLE. I PUT THE TIRE A GOODYEAR / EAGLE RS-A / P235/55R18 99V IN THE SPARE COMPARTMENT AND WAS ABLE TO DRIVE TO CHICAGO. *TR

MY 2004 LEXUS RX 330 DASHBOARD COVER IS ALL CRACKED UP IN ALL DIRECTIONS AND IS VERY STICKY DUE TO THE HOT AND HUMID FLORIDA WEATHER. THE DEALER IS REFUSING TO FIX THIS ISSUE. *TR

I WAS TRAVELING SOUTH BOUND DOING THE SPEED OF 70 ON THE EXPRESSWAY WHEN ALL OF A SUDDEN MY POWER WAS LOST IT DROPPED TO ZERO, IT COULD HAVE BEEN A VERY BAD ACCIDENT, BUT I THANK GOD IT WAS NOT, I HAD TO COAST AND TRY TO GET OFF THE FREEWAY ONTO THE SIDE OF THE FREEWAY.*TR

I WAS TURNING INTO A PARKING SPACE AT WORK AND MY 2004 LEXUS RX330 SUDDENLY MADE A REVVING NOISE AND ACCELERATED INTO A TREE IN THE MEDIAN AND THEN SMASHED HEAD ON INTO THE CAR IN THE OPPOSITE SPACE. THE BMW THAT MY CAR HIT WAS COMPLETELY TOTALED. MY FORWARD MOMENTUM WAS STOPPED BY THE BMW BECAUSE MY CAR CLIMBED ON THE TREE AND ENDED UP ON TOP OF THE BMW. I WAS NOT ON THE PHONE AND HAD NO ALCOHOL OR DRUGS IN MY SYSTEM AND THERE WAS NO PASSENGER IN THE CAR TO DISTRACT ME. I AM A 58 YEAR OLD HEALTHY WOMAN WHO HAS BEEN DRIVING FOR 42 YEARS. I TOOK THE CAR INTO MY LEXUS DEALER AND THEY CHECKED THE COMPUTER AND CLAIMED THERE WERE NO DEFECTS. THEY TOLD ME I HAD PROBABLY STEPPED ON THE GAS INSTEAD OF THE BRAKE OR THE FLOOR MAT HAD GOTTEN STUCK ON TOP OF THE ACCELERATOR PEDAL. I CHECKED THE PEDAL (AS DID A CO-WORKER) RIGHT AFTER THE ACCIDENT AND THE MAT WAS NOT ON OR NEAR THE PEDAL. IN ADDITION, I DO NOT BELIEVE I HIT THE GAS INSTEAD OF THE BRAKE AS THE PARKING SPOT HAD AN UPHILL GRADE AND I MOST LIKELY WAS NOT YET READY TO BRAKE WHEN THE ACCELERATION OCCURRED. THE WEATHER WAS CLEAR AND SUNNY. MY BROTHER, WHO IS AN AIRLINE PILOT, SUGGESTED THAT IT COULD HAVE BEEN THE DRIVE-BY-WIRE ELECTRONICS MALFUNCTIONING BUT THE LEXUS DEALER ASSURED ME THAT COULD NOT POSSIBLY HAVE BEEN THE CASE. NOW, HEARING ABOUT ALL OF THE OTHER ACCELERATION PROBLEMS I BELIEVE MY COMPLAINT SHOULD BE ADDED TO THE LIST OF LEXUS/TOYOTA UNEXPLAINED UNINTENDED ACCELERATION PROBLEMS. IF SOMEONE HAD BEEN IN FRONT OF ME OR IN THE CAR I HIT THEY WOULD HAVE BEEN BADLY INJURED OR KILLED. I HAVE PICTURES OF THE DAMAGE IF YOU WOULD LIKE TO SEEM THEM. *TR

TRANSMISSION JERK, LAGS AND HESITATES, CAR LOOSES POWER WHEN SHIFTING BETWEEN 2ND AND 3RD GEAR. ON GOING PROBLEM, HAD DEALER PERFORM ECM REPROGRAMMING AS PER TECHNICAL SERVICE BULLETIN, CONDITION PERSISTS, GET WORSE. SAFETY ISSUE WHEN TRYING TO ACCELERATE OUT OF TRAFFIC OR AVOID AN OBJECT ON THE ROAD. BROUGHT CAR BACK TO DEALER SERVICE, THEY STATED CONDITION IS "NORMAL". MANY MANY MORE SIMILAR COMPLAINTS ON SEVERAL BLOGS AND MESSAGE BOARDS ON THE INTERNET. CAR NOT SAFE TO DRIVE. SHOULD HAVE THE TRANSMISSION REPLACED. *TR

I BOUGHT A USED 2004 LEXUS RX IN DECEMBER OF 2008. EVER SINCE OWNING THE VEHICLE, AT RANDOM TIMES WHEN ACCELERATING FROM A STOP OR SLOW MOVEMENT, IT WILL HESITATE AND THEN REVS UP AND THRUSTS FORWARD. I TOLD MY MECHANIC (A CERTIFIED LEXUS MECHANIC) ABOUT IT AND HE SAID THAT I SHOULD TAKE IT TO THE LEXUS DEALER TO HAVE THE "COMPUTER PROGRAM UPDATED". I TOOK IT TO THEM LAST SPRING AND THEY MADE ME DRIVE IT WITH THEM TO FEEL THE HESITATION AND THRUSTING FORWARD AND THEN TOOK IT INTO THE SHOP TO COMPLETE THE REPROGRAMMING OF IT. BUT THEN THEY LOOKED AT THE CAR'S RECORDS AND IT SAID THAT THE CAR HAD ALREADY BEEN REPROGRAMMED AND THEY TOLD ME THAT THEY COULDN'T REPROGRAM IT AGAIN. THE MECHANIC SAID HE WOULD SEND NOTICE OF THE PROBLEM TO LEXUS, BUT I NEVER HEARD ANYTHING BACK FROM THE DEALER OR LEXUS. MY CAR STILL DOES THIS REVVING UP AND THRUSTING FORWARD. THERE HAS BEEN NO ACCIDENT, BUT I THOUGHT YOU MIGHT WANT TO KNOW ABOUT A PROBLEM WITH A LEXUS ACCELERATOR AND ITS COMPUTER SYSTEM, THAT THEY EITHER IGNORED OR CAN'T FIX. DO YOU THINK THIS COULD BE A PRECURSOR TO A SERIOUS PROBLEM AND MAYBE AN ACCIDENT IN THE FUTURE? I AM NERVOUS NOW THAT I HAVE HEARD ALL ABOUT THE PROBLEMS WITH LEXUS ACCELERATORS AND ACCUSATIONS OF COVER-UPS. I TOOK IT TO THE DEALER AND NOTHING WAS FIXED AND NO ONE HAD THE COURTESY TO LET ME KNOW WHY NOT. WHO SHOULD I TRUST TO TAKE IT TO NOW? AM I IN DANGER IN THE FUTURE? HAVE YOU HAD OTHER COMPLAINTS ABOUT THE LEXUS ACCELERATOR COMPUTER SYSTEM? *TR

I OWN A RX 330 LEXUS AND IT HAS A PROBLEM WITH THE ACCELERATOR. SOMETIMES IT GETS STUCK AT ABOUT 3 RPMS AND IT WONT COME DOWN FROM THERE UNTIL SOMETHING LETS GO OF IT AND THEN IT JERKS EVEN THOUGH I WOULD BE GOING AT A LOW SPEED SUCH 25MPH. THE ACCELERATOR FEELS RIGID AND NO MATTER HOW MUCH YOU PUSH ON IT THE SPEED DOESN'T INCREASE UNTIL IT JERKS AND LETS GO. OTHER TIMES IT TENDS TO GO FASTER EVEN THOUGH I AM NOT PRESSING ON IT, WHEN I BRAKE IT DOESN'T WANT TO STOP UNTIL I SLAM ON THE BRAKES HARD. I CAN FEEL THAT IT IS LIKE SOMETHING IS STUCK AND THE CAR DOES WHAT IT WANTS UNTIL IT IS LET GO WHICH IS WHEN IT JERKS. I HAVE NOT HAD A CRASH YET, BUT I AM CONCERNED ABOUT IT. *TR

FAILURE OF 2004 LEXUS RX 330 AIR SUSPENSION COMPONENTS CAUSING THE AIR SUSPENSION TO POSITION CAR IN AN ELEVATED POSITION, HIGHER THAN THE HIGHEST NORMAL SETTING. OWNER'S MANUAL CLAIMS THAT THE VEHICLE CAN BE DRIVEN WITH THE SUSPENSION SYSTEM IN FAILURE MODE. CAR RODE EXTREMELY ROUGH AND NOT AS SECURE AT HIGHWAY SPEEDS. VEHICLE REQUIRED ALMOST $5000 IN REPAIR COSTS. PARTS FAILED AT 41,000 MILES AND 5 MONTHS AFTER WARRANTY EXPIRATION. THIS PARTICULAR MODEL WITH AIR SUSPENSION WAS RARE AND ONLY A FEW SOLD PER DEALER IN 2004. THERE ARE SEVERAL REPORTS ON THE INTERNET OF SIMILAR FAILURES. MY ORIGINAL SYSTEM WAS NOISY FROM DAY ONE, THE REPLACEMENT PARTS ARE QUIET. MOST LIKELY THERE WAS A DEFECT IN THE ORIGINAL PARTS. *TR

DEAR SIR/MADAM: I AM WRITING YOU BECAUSE I AM BEING IGNORED BY A LARGE PRODUCT MANUFACTURER. LEXUS/TOYOTA IS REFUSING TO HEAR MY CLAIM OR EVEN CONSIDER MY SITUATION ON THE CAR. I HAVE NOT HAD MY CLAIM DENIED BY LEXUS BECAUSE THEY SIMPLY WILL NOT EVEN CONSIDER MY ISSUE. I AM THE OWNER OF A 2004 LEXUS RX 330 THAT HAS A FAILED ENGINE DUE TO OIL SLUDGE. I HAVE ALWAYS HAD MY VEHICLE MAINTAINED AT A LEXUS DEALERSHIP AND I GET THE OIL CHANGED IN A TIMELY MANNER. MY CAR HAS 110,000 MILES ON IT AND LAST SUNDAY THE ENGINE FAILED IN THE MIDDLE OF AN INTERSECTION. IT NOW REQUIRES A NEW ENGINE THAT IS ESTIMATED TO COST ME $3,600 . THIS INCIDENT HAPPENED ON A SUNDAY (1/9/10) SO I HAD NO CHOICE BUT TO USE THE ONE TOWING OPPORTUNITY THAT MY INSURANCE COMPANY GAVE ME TO TOW MY CAR TO A NON-LEXUS/TOYOTA BRAND DEALERSHIP. THE ENGINE FAILURE WAS CAUSED BY OIL SLUDGE. I HAVE ALWAYS HAD MY CAR SERVICED PROPERLY AND I REFUSED TO BE DENIED MY RIGHT TO BE HEARD. TOYOTA/LEXUS SETTLED A CASE FOR THE VERY SAME PROBLEM IN FEBRUARY 2007. THIS SETTLEMENT EFFECTED 7.8 MILLION UNITS MODEL YEARS 1997 TO 2003, HOWEVER I REFUSE TO GIVE UP THE FIGHT, MY CAR IS ONE GENERATION OUT OF THE SETTLEMENT. I REFUSE TO BELIEVE THAT ALL ISSUES HAVE BEEN SOLVE THE VERY NEXT YEAR. I WANT TO FILE A CLAIM FOR MY CAR. HERE IS THE WEBSITE WITH THE DETAILS FOR THE SETTLEMENT: HTTP://WWW.OILGELSETTLEMENT.COM/ I CALLED LEXUS AND THEY BRUSHED ME OFF SAYING THAT I HAD TO GET THE CAR TO A DEALERSHIP AND EVEN THEN THEY WEREN'T OFFERING ANY TYPE OF MAINTENANCE CREDIT AT ALL. I CAN'T AFFORD TO CONTINUE TO HAUL MY CAR ALL OVER TOWN TO MEET THE SPECIFICATIONS OF THIS COMPANY. I WANT TO BE REIMBURSED FOR THE REPAIRS WHICH BY ALL ESTIMATES WILL COST THEM LESS THAN WHAT IT WILL COST THEM AT A DEALERSHIP. WHAT REALLY UPSETS ME IS THAT CLEARLY THIS COMPANY HAS HAD AN ISSUE WITH SLUDGE, I LIVE IN ATLANTA WHERE TEMPERATURES HAVE BEEN EXTREMELY COLD WHICH IS A CAUSE OF SLUDGE AND THEY WON'T HELP. *TR

BROKEN 2004 LEXUS RX330 KEY. *TR

I USED THE FLOOR JACK ON MY 2004 LEXUS RX330 AND THE CENTER PIVOTAL ROD FRACTURE AND BROKE INTO TWO PIECES WHICH CAUSED THE FRONT RIGHT HAND SIDE OF THE VEHICLE TO FALL ONTO THE FLOOR. THE ONE LUCKY THING THAT I WAS NOT UNDER THE VEHICLE, OTHERWISE I COULD HAVE BEEN KILL. *TR