2025 Lexus TX Electrical System Problems

While my 2025 Lexus TX was parked in my residential garage, the vehicle suddenly locked itself with my [XXX] and [XXX] children and my phone inside. The doors had been unlocked prior to placing them in the vehicle. Without warning, the vehicle locked all doors and windows. The key fob failed to unlock the vehicle electronically or manually. My husband and I attempted for over 30 minutes to gain access while the children remained trapped inside before calling the dealership for technical help. They instead transferred us to Lexus roadside assistance. Lexus roadside assistance advised calling [XXX] to break the windows or otherwise enter the vehicle forcefully. However, before we could call, my husband figured out how to get a narrow opening to access the vehicle through the trunk to enter the interior and lower the windows in order to remove the children safely. The vehicle was taken to the dealership for inspection. This malfunction created a serious occupant entrapment safety hazard involving infants. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Basically, the instrument cluster lighting is very, very poor. Very difficult to read when driving, especially in a day break. You must turn off your daylight running lights to make it a little bit brighter. This is a problem.

On 9/24/2025, while stopping in front of house to back into driveway, main 14 inch display screen went blank. The forward camera was not displayed. Upon putting vehicle in Reverse gear, display screen remained blank and no reverse camera was displayed. After shifting vehicle into Park, display screen continued to be blank not showing main control interface. Main 14 inch display screen failure. Loss of forward, surround and reverse cameras. Loss of control display.

Dash is completely blank, no display at all.