2007 Lincoln MKX Electrical System Problems

I AM INQUIRING ABOUT WHY THERE HAVE BEEN SO MANY ISSUES WITH THE LINCOLN MKX FROM YEAR 2007-2009 IGNITION COILS CONNECTING TO THE PCM OR COMPUTER AND IT HAS NEVER BEEN AN RECALLED ISSUED. I CALLED AN THIS TWO MONTHS AGO AND MADE A COMPLAINT AT THE [XXX] NUMBER. I WAS NEVER CONTACTED. I HAD NO ISSUES WITH MY TRUCK THEN ABOUT LAST MARCH I WAS ON THE EXPRESSWAY DRIVING AND JUST LOSE POWER. I WENT TO AUTOZONE AND WAS TOLD THAT I HAD A MISFIRED. I HAVE BEEN TO TWO DIFFERENT AUTO REPAIR SHOPS TTO HAVE THIS ISSUE ADDRESSED AND CHANGE OUT THE COILS AND BOTH HAVE ADVISED ME THAT THE COMPUTER IS NOT READING THE COIL, WHICH IS STANDARD IN MY TYPE OF TRUCK. I AM MAKING AN APPOINTMENT AT THE DEALERSHIP THIS WEEK TO HAVE MY AIR BAG REPLACED FOR ANOTHER RECALL THIS IS THE SECOND ONE SINCE I HAVE THIS CAR. I WOULD LIKE TO HAVE THIS MATTER ADDRESSED AND I ALSO WOULD LIKE A RETURN CALL OR EMAIL BACK IN RETURN TO THIS COMPLAINT. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THIS IS MY PARENT'S VEHICLE (2007 LINCOLN MKX) AND INFORMATION IS BEING ENTERED ON THEIR BEHALF. WHILE DRIVING AT 55 MPH, THERE WAS A "POP" WHICH MADE THE DRIVER THINK SHE MAY HAVE RUN OVER SOMETHING, WHICH SHE DID NOT. DRIVER SLOWED AND VEHICLE THEN STARTED VIBRATING & HESITATING. ENGINE LIGHT CAME ON AND VEHICLE WOULD NOT ACCELERATE ABOVE 45 MPH (SPEED LIMIT INCREASED TO 70 MPH ON HWY AND VEHICLE SPEED COULD HAVE CAUSED AN ACCIDENT IF OTHER DRIVERS WERE NOT AWARE OF A SLOW MOVING VEHICLE). VEHICLE WAS TAKEN TO DEALER NEXT DAY AND OWNERS WERE TOLD COILS WERE BURNED OUT AND COMPUTER SYSTEM WAS AFFECTED. DEALER ALSO STATED THAT CATALYTIC CONVERTER MAY HAVE BEEN AFFECTED IF VEHICLE HAD CONTINUED TO BE DRIVEN. COST TO REPAIR ESTIMATED AT $2400.00. MILEAGE AT TIME OF INCIDENT WAS A LITTLE OVER 66,000 ORIGINAL MILES. WE ARE SEEING OTHER COMPLAINTS ONLINE OF COILS BURNING OUT AND COMPUTER PROBLEMS FOR THIS MODEL AND FEEL LINCOLN SHOULD INVESTIGATE THIS IF THEY HAVE NOT ALREADY DONE SO. WE ALSO FEEL THE FULL BURDEN OF REPAIRS SHOULD NOT BE ON THE OWNER AS THIS SEEMS TO BE HAPPENING TO SEVERAL VEHICLES.

I WENT TO THE FORD DEALERSHIP ON GREYSTONE IN COLUMBIA SC TO GET MY RECALL DONE. I WAS TOLD THAT THE PART I NEEDED FOR THE RECALL WAS NOT IN STOCK AND THAT THEY WOULD HAVE TO ORDER IT. AFTER TWO WEEKS PASTED I CALLED TO SEE IF THE PART CAME IN AND I WAS TOLD, IT WAS ON BACK ORDER AND THEY DIDN'T KNOW HOW LONG IT WOULD TAKE TO COME IN AND THAT THEY WOULD CALL ME ONCE IT ARRIVED. I NEVER RECEIVED A CALL. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ON THREE OCCASIONS. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

VEHICLE MISFIRE AND STALL WHILE DRIVING CAUSED BY DAMAGED POWER CONTROL MODULE (PCU) AND FAULTY/DAMAGED IGNITION COIL. SERVICE BULLITN ISSUED: TSB 14-0059 MIL ON WITH DTCS - P0351, P0352, P0353, P0354, P0355, AND/OR P0356 - BUILT ON OR BEFORE 3/1/2008 PUBLICATION DATE: MARCH 20, 2014

IN STATES WHERE ROAD SALT IS USED, FORD IS RECALLING CERTAIN VEHICLES WHERE THE LICENSE PLATE LAMP ASSEMBLY MAY EXPERIENCE AN ELECTRO-CHEMICAL REACTION AND CORROSION AS A RESULT OF WATER INTRUSION. FORD'S LIST OF RECALLED VEHICLES APPEAR TO BE VERY NARROW. MY 2007 LINCOLN MKX (THREE YEARS PRIOR TO THE CURRENT RECALL LIST) HAS THE SAME PROBLEM - ONE OF THE 2 LICENSE PLATE LIGHTS IS CORRODED AND QUIT WORKING (IT WAS RUSTED AND FELL APART WHEN I WENT TO REPLACE IT). I EXPECT THE OTHER LIGHT ISN'T FAR BEHIND. IF THERE IS AN INCREASED RISK OF FIRE, THE CURRENT RECALL SHOULD WARRANT A CLOSER LOOK AT ADDING MORE VEHICLES THAT USED THIS COMPONENT. RE: NHTSA CAMPAIGN NUMBER: 14V285000 COMPONENT(S): EXTERIOR LIGHTING CONSEQUENCE: CORROSION MAY RESULT IN A SHORT CIRCUIT, INCREASING THE RISK OF A FIRE. *TR

MULTIPLE LOW BEAM HEADLAMP HARNESS PLUGS HAVE MELTED. OTHER RUNNING LIGHT PLUGS HAVE ALSO SHOWN HEAT DAMAGE AND CAUSED THE LIGHT TO FAIL TO WORK. BULBS ARE NOT FAILING BUT THE RECEPTACLE/PLUG WHERE THEY CONNECT TO THE VEHICLE SHOWS HEAT DAMAGE AND MELTING UNTIL THE LIGHT LOOSES CONNECTION. I HAVE REPLACED BOTH LOW BEAM HEADLIGHT PLUGS ALREADY AND AM GETTING READY TO REPLACE THEM AGAIN. THIS BULB/PLUG DESIGN PROBABLY AFFECTS OTHER MODELS AND PROBABLY OTHER MANUFACTURERS TOO. *TR

I WAS DRIVING OUT OF THE PARKING LOT SUDDENLY ANXIOUS ABOUT THE GAS PEDAL BECAUSE HOWEVER HARD I PRESSED IT, THE CAR WOULDN'T MOVE AHEAD. I MANAGED TO GET ONTO THE MAIN ROAD WITH THE EMERGENCY WRENCH COMING UP ALONG WITH THE DRIVER AIRBAG AND ZERO MILEAGE FOR THE CAR INDICATING. HOWEVER, THIS WAS LUCKY BECAUSE IT DIDN'T HAPPEN ON HIGHWAY, I WAS EXTREMELY STRESSED OUT STANDING IN THE LANE TO TURN TO HIGHWAY. I CHANGED MY MIND, TURNED AROUND, AND RETURNED TO THE PARKING LOT AT A CRAWL. I UNDERSTAND NOW THAT THIS IS A COMMON ISSUE WITH THE LINCOLN MKX 2007 DUE TO THE FACT THAT THE FORD OPENED A CLAIM WEBSITE RELATED TO JUST THIS PROBLEM. NO WONDER RECENTLY I HAVE BEEN BOMBARDED WITH THE LETTERS TO RENEW MY FACTORY WARRANTY AS SOON AS POSSIBLE. JUST AS I PAID OFF MY CAR LAST JANUARY, IT STARTED BREAKING ON ME. IS IT THE REASON WHY YOU MAKE YOUR CARS TO LAST ONLY DURING THE PERIOD OF THE 5-YEAR FACTORY WARRANTY?!NOW, TO CHANGE SENSOR ON THE PEDAL COST 400+ AND I AM AFRAID TO DRIVE LINCOLN MKX BECAUSE OF THIS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE COMPUTER MODULE. THE DEALER REPLACED THE COMPUTER MODULE AND THE BATTERY BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE STALLED WHILE THE CONTACT DROVE AT 55 MPH. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,296 AND THE CURRENT MILEAGE 83,775.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER SEAT ADJUSTED FORWARD AND BACKWARD INDEPENDENTLY. IN ADDITION, ALL THE WINDOWS AND THE SUNROOF OPENED AND CLOSED INDEPENDENTLY WHEN UNLOCKING THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED WHEN THE ENGINE WAS OFF. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,225. UPDATED 12/22/14*LJ THE CONSUMER HAS OWNED TO LINCOLN TOWN CARS THAT HAVE BOTH CAUGHT FIRE DUE TO THE IGNITION SWITCH. ONE VEHICLE CAUGHT FIRE TWICE. UPDATED 9/25/2015 *JS