Lincoln · MKZ · 2020
1
Recall
2
Complaints
5/5
NCAP overall
The 2020 Lincoln MKZ has 1 recall and 2 owner-reported complaints on file with NHTSA. One stored NHTSA configuration has an overall rating of 5 out of 5 stars, not a rating for all versions. Most frequent stored component label: unknown or other (1 reports).
Stored NHTSA configuration: 2020 Lincoln MKZ 4 DR FWD NCAP Vehicle ID: 14879
Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year. How this configuration is selected
Source: NHTSA Public Records
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.
The 2020 Lincoln MKZ page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most frequent complete stored component label is unknown or other with 1 reported complaint.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Stored NHTSA configuration: 2020 Lincoln MKZ 4 DR FWD NCAP Vehicle ID: 14879
Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year. How this configuration is selected
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
No rollover risk estimate available in this dataset
Safety Features
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Remedy Status
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
While driving at freeway speed, my fully closed panoramic moon roof exploded with me and my 5 year old son in the car. Thankfully, the interior shade was closed so no shards of glass fell inside. It sounded like a gunshot and I have front and rear view dash cam video with audio o...
Preview excerpt
My daughter almost killed herself in the car at [XXX]; the steering wheel and wheels got stuck. She's stuck at [XXX] close by [XXX] in the middle of the road, She's already called the mechanic and towing company and his assistant so I can get to work. The car is under my name ...
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Showing 2 recent complaints from 2 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Lincoln models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2020 Lincoln MKZ has 1 recall recorded by NHTSA.
NHTSA has received 2 owner-reported complaints for the 2020 Lincoln MKZ.
Our stored NHTSA record for the 2020 Lincoln MKZ has an overall rating of 5 out of 5 stars. Stored NHTSA configuration: 2020 Lincoln MKZ 4 DR FWD. NCAP Vehicle ID: 14879. Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year.
The most frequent complete stored component labels for the 2020 Lincoln MKZ are unknown or other (1 reports), steering (1 reports). These are exact-label counts, not broader component-group totals or confirmed defects.
Yes. NHTSA has 1 recall on record for the 2020 Lincoln MKZ. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.