2007 Lincoln Town Car

The contact owns a 2007 Lincoln Town Car. The contact stated that while driving approximately 40 MPH, the driver pressed the accelerator pedal the vehicle experienced unintended acceleration, causing the vehicle's speed to suddenly increase above 65 MPH. The driver shifted the transmission to the neutral position, but the vehicle continued to increase speed. The driver then pressed the brake pedal, causing the vehicle to spin multiple times before crashing into a ditch. During the incident, no injuries were reported. A police report was taken at the scene, and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was notified of the failure and referred the contact to the NHTS Hotline. The local dealer was not contacted. The failure mileage was 140,000.

Unintended/Unexpected acceleration, even while brake pedal is pressed. Happens intermittently. Most scary time for me happened in Publix parking lot at crosswalk for pedestrians. I thought I was going to hit the pedestrians. There are two drivers for this car and has happened to both of us. Just now, [XXX] around [XXX] it happened again when the other driver was driving out of Subway parking lot near St. Johns river into right lane of 3 lanes of traffic near an intersection with a car tuning left right in front of us. Very scary and glad no collision. No, to dealer or independent service dealer question. No, to the manufacturer, police, insurance representatives or others question No, to the warning lamps, messages, or other symptoms of the problem question INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2007 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V704000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 136,000.

This safety issue was discovered yesterday. The passenger-side rear door will not unlock, either by manual attempt to raise the knob or by using the control buttons on the FOB nor at the driver's station. The window in that door also no longer responds to attempts to raise or lower it. Both my rear seat passengers had to enter using the driver's-side rear door. This creates a serious potential safety hazard by preventing rear-seat passengers exiting the vehicle near their closest door in an emergency. The car will be taken to a local dealership to resolve this safety and convenience issue upon my return from an extended trip. I had no warning of any impending component failure. That door lock and window worked well days ago.

The contact's mother-in-law owns a 2007 Lincoln Town Car. The contact stated that while her mother-in-law was driving in a parking lot, the power steering assist failed to operate as needed without warning. Upon restarting the vehicle, the power steering started to operate as needed; however, the failure soon returned. Despite the failure, her mother-in-law managed to drive the vehicle home. The dealer was notified of the failure and found no record of any recalls on the vehicle. The manufacturer was also notified of the failure and linked the failure to NHTSA Campaign Number: 14V704000 (Steering). The vehicle was not repaired. The failure mileage was unknown.

When applying the brake to slow down on an exit ramp, the car unexpectedly accelerated despite the brake pedal being pressed hard. The driver was able to avoid a collision with a stopped vehicle in front by shifting the gear into neutral. The engine revved up for a couple a seconds, but returned to a normal rate of revolution with the gear still in neutral and the car practically stopped.

My 07 Lincoln only has around 80,000 miles on it and has water leaks causing water to pool in the floor boards thereby causing the potential for rust, electrical issues and the hazards that could result therefrom. A quick online search will reveal to you that these leaks are incredibly common and very well known among Lincoln owners and dealers alike (very, very common problem due to manufacturer defects) but Ford refuses to do anything about it. Given how widespread this problem is it seems that the right thing to do would be for Ford to issue a recall and repair these things. Problem appears to affect 99'-11 models. Thank You

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE CONTACT WAS INFORMED THAT THE PREVIOUS OWNER HAD THE RECALL REPAIR COMPLETED IN 2015. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

I LOST COMPLETE CONTROL OF STEERING OF MY LINCOLN WHILE DRIVING ( NO STEERING WHATSOEVER) AND FORTUNATELY THE DIRECTION OF THE CAR WAS HEADING TOWARD THE SHOULDER OF THE TURNPIKE. AND I GOT OFF THE ROAD ONTO SHOULDER. SCARY!! THIS CAR WAS RECALLED TWICE FOR THE STEERING SHAFT AND WAS TO HAVE BEEN REPAIRED. OR WAS IT!?? THIS COULD HAVE BEEN A MAJOR ACCIDENT, WITH LOSS OF STEERING!! FORD NEEDS TO STAND BEHIND THIS INCIDENT AND COVER THE COST OF REPAIRS!! HOW MANY OTHERS WITH LINCOLN TOWNCARS HAVE CRASHED WITH LOSS OF STEERING AND NEVER LIVED TO TELL THEIR STORY!!

TL* THE CONTACT OWNED A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING LOT AND ATTEMPTING TO DRIVE UP A HILL, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED EXCESSIVELY INDEPENDENTLY. THE BRAKES CEASED TO OPERATE AND THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED. THE CONTACT THEN FORCED THE VEHICLE INTO PARK AS THE VEHICLE WHICH CAUSED THE VEHICLE TO MAKE AN ABRUPT STOP. AS THE VEHICLE WAS IN PARK, THE VEHICLE THEN PROCEEDED TO ACCELERATE BACKWARDS DOWN THE HILL. THE CONTACT ATTEMPTED TO AVOID HITTING OTHER VEHICLES AND STEERED THE VEHICLE INTO AN EMBANKMENT AND BACKED INTO A SMALL TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE CONTACT DID NOT RECEIVE ANY MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,028. *PM CONSUMER STATED CAR ACCERELATED AND DID NOT STOP UNTIL CAR WAS IN PARK TO A STOP.*JB

REAR WINDOW EXPLODED WHILE I WAS DRIVING TO WORK THIS MORNING ON A 4 LANE STATE ROAD. SPEED WAS UNDER 50MPH.

Airbag light stays on

AIR BAG WILL NOT DEPLOY AND SEAT BELT SENSOR WILL NOT FUNCTION. SEAT BELT WILL NOT LOCK AT TIMES. THIS HAPPENS WHILE IN MOTION OR STATIONARY.

I PUT MY FOOT ON THE BRAKES, PUT IT IN REVERSE, AND IT JUST TOOK OFF, ACROSS THE STREET, WHERE I RAN INTO 2 BUILDINGS.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE LURCHED FORWARD, ACCELERATED, AND ALMOST CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO DIFFEE FORD LINCOLN (1681 I-40, EL RENO, OK), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. WHEN THE DEALER ATTEMPTED TO PLACE A NEW TIRE ON THE VEHICLE, THEY NOTICED THAT THE WHEEL WAS LOOSE. THE LUG NUTS WERE LOOSE AND THE TIRE CAME OFF. THE VEHICLE WAS TAKEN TO ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) TO BE REPAIRED; HOWEVER, THE LUG NUTS BECAME LOOSE AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

I AM AWARE OF THE CURRENT RECALL REGARDING CROWN VICTORIA, GRAND MARQUIS, AND LINCOLN TOWNCAR USING THE LOWER INTERMEDIATE SHAFT CORROSION AS THE ISSUE. I AM NOT CONVINCED THAT THIS IS THE PRIMARY REASON FOR POSSIBLE LOSS OF STEERING CONTROL. I LOST CONTROL OF THE STEERING IN MY TOWNCAR A FEW WEEKS AGO AND HAD IT TOWED TO A DEALER IN NEW CASTLE DELAWARE. THE SERVICE WRITER OFFERED NO EXPLANATION OTHER THAN THE STEERING COLUMN SHAFT HAD BROKEN. AFTER A PERSONAL CLOSER INSPECTION I DETERMINED THAT THE STEERING COLUMN SHAFT WAS PULLED APART AS A RESULT EXCESSIVE TRAVEL OF THE LOWER INTERMEDIATE SHAFT. THE REASONING OFFERED BY FORD BLAMES ONLY THE ISSUE OF CORROSION THUS MINIMIZING THE PARTS FOR POSSIBLE REPLACEMENT. FORTUNATELY, WHEN I EXPERIENCED THE LOSS OF STEERING IN MY CAR I WAS PULLING INTO A PARKING SPACE AT LOW SPEED. HAD I BEEN OUT ON THE HIGHWAY THE RESULTS COULD HAVE BEEN MUCH WORSE.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS TO COME TO A STOP, THE VEHICLE INADVERTENTLY ACCELERATED. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT FROM DRIVE TO NEUTRAL. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AS THE CONTACT WAS WAITING TO HEAR FROM A SUPERVISOR. THE CONTACT STATED THAT HE PREVIOUSLY OWNED A 2005 LINCOLN TOWN CAR THAT HAD THE SAME FAILURE, BUT WAS ALSO NOT DIAGNOSED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND DID NOT FIND ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE DRIVER WAS DRIVING ABOUT 20 MPH, THEN THE DRIVER ATTEMPTED TO MAKE A TURN WHEN THE STEERING WHEEL DETACHED WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE DID NOT CRASH INTO ANYTHING HOWEVER THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE LOWER BEARING DETACHED FROM THE STEERING COLUMN. THE CONTACT MENTIONED THAT THERE WAS A RECALL REGARDING THE STEERING FAILURE HOWEVER IT DID NOT INCLUDE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 370,000.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, A SNAP SOUND WAS HEARD AND THE STEERING WHEEL FRACTURED. THE STEERING WHEEL MOVED IN CIRCLES AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 81,000. ..UPDATED 11/17/16 *BF THE CONSUMER STATED HER HUSBAND FIXED THE STEERING PROBLEM ON HIS OWN AND AT HIS EXPENSE. UPDATED 12/15/16.8JB