2015 Maserati Ghibli Fuel System Problems

The contact owns a 2015 Maserati Ghibli. The contact stated that after driving and arriving at his destination, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic. The mechanic used a handheld scanner to retrieve DTC: P2402. The mechanic advised the contact that the issue was related to the fuel line. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V831000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was informed of the failure. The failure mileage was 38,593.

CALIFORNIA EMISSIONS WARRANTY CONCERN FOR HIGH PRESSURE FUEL PUMP SYSTEM FAILURE. MULTIPLE HIGH PRESSURE FUEL PUMP SYSTEM FAILURES WITHIN 12 MONTHS AND A FEW THOUSAND MILES. MASERATI NORTH AMERICA IS UNWILLING TO COVER AN EMISSIONS WARRANTY COMPONENT UNDER 7 YEAR/70,000 MILE CALIFORNIA EMISSIONS WARRANTY. FUEL PUMP WAS PREVIOUSLY REPAIRED BY MASERATI OF VAN NUYS 9/24/2018 UNDER WARRANTY. AT THAT TIME A WORKMANSHIP ISSUE OCCURRED DURING A WARRANTY CLAIM AT AN AUTHORIZED MASERATI SERVICE CENTER. THE FUEL PUMP BOLT WAS DAMAGED. FUEL PUMP HAS NOW FAILED AGAIN 8/2019 AND VEHICLE HAS RETURNED TO RUSNAK MASERATI OF PASADENA. DEALER HAS CONFIRMED ACTIVE CHECK ENGINE LIGHT DUE TO FAILED HP FUEL PUMP. MASERATI WILL NOT COMPLETE EMISSIONS REPAIR DUE TO DAMAGED/STRIPPED BOLT. MASERATI OF VAN NUYS HAS SINCE GONE OUT OF BUSINESS AND CHANGED OWNERSHIP SINCE ORIGINAL WARRANTY CLAIM REPAIR. I HAVE BEEN QUOTED OVER $3,100 TO COMPLETE REPAIR DUE TO DAMAGED BOLT THAT OCCURRED DURING A WARRANTY CLAIM AT AN AUTHORIZED MASERATI DEALER PAID BY MASERATI NORTH AMERICA. MASERATI NA HAVE ALSO REFUSED TO PROVIDE A CLAIM DENIAL LETTER AND WE ARE SLOWLY APPROACHING THE 30 DAY TIME LIMIT FOR EMISSIONS RELATED REPAIR TIMELINES. MASERATI NORTH AMERICA CUSTOMER CARE CASE # 159381 AND 158878. BAR COMPLAINT # 2019082983613. PREVIOUS NHTSA REF # 219718. HAVE ALSO EMAILED THE EPA AND CARB TO FILE A FORMAL COMPLAINT.

TL* THE CONTACT OWNS A 2015 MASERATI GHIBLI . CHECK ENGINE LIGHT HAD ILLUMINATED THE VEHICLE WAS TAKEN IN FOR SERVICE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE CHECK ENGINE SERVICE LITE WOULD REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RUSNAK MASERATI OF PASADENA( 297 WEST COLORADO BLVD, PASADENA CA.91105) WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE THE CONTACT INDICATED THAT THE FUEL PUMP WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE BUT THE FAILURE HAD REOCCURRED IN LESS THEN 12 MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 40,000.