There are 13 owner-reported body & structure complaints for the 2013 Mazda CX-5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
THE REAR HATCH FAILS TO OPEN IN COLD WEATHER. I HAD TO CLIMB IN THROUGH THE CAR AND OPEN A SMALL HATCH TO OPEN THE LIFT GATE MANUALLY. AFTER I OPENED IT MANUALLY IT WORKED PROPERLY THE REST OF THE DAY. . CONTINUES TO FAIL INTERMITTENTLY WHEN VEHICLE IS PARKED OVER NIGHT IN COLD WEATHER.
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TUSTIN MAZDA (LOCATED AT 28 AUTO CENTER DR, TUSTIN, CA 92782) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,835. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER KEPT STATING THE CONTACT WOULD HAVE TO WAIT FOR THE SECOND NOTICE, DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *AS
I RECEIVED A SAFETY RECALL OF MY MAZDA CX5 IN OCTOBER 2016. IT IS RECALL 9916H LIFT GATE STAY DAMPER CONCERN. I HAVE BEEN CALLING THE MAZDA AT THE AVENUES , JACKSONVILLE, FL, TO GET IT FIXED SINCE OCTOBER. AS OF JANUARY 7, THERE ARE STILL NO PARTS AND THEY DON'T KNOW WHEN THEY WILL GET PARTS.
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER, GREEN LINCOLN MAZDA, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BOTH REAR VIEW MIRRORS VIBRATE AT SPEEDS IN EXCESS OF 30 MPH. ON HIGHWAYS THE VIBRATING IS SO INTENSE THE MIRRORS ARE NEARLY USELESS AS USING THEM CAN BE NAUSEATING. THE DRIVER SIDE MIRROR VIBRATES MORE THAN THE PASSENGER SIDE MIRROR, BUT BOTH NOTICEABLY VIBRATE. *TR
WALKED OUT TO CRACKED WINDSHIELD (1/4 WAY ACROSS VEHICLE) 6 MONTHS AFTER PURCHASED. WAS TOLD BY DEALER WOULD NOT COVER UNDER WARRANTY BECAUSE OF SMALL NICK AT END OF CRACK WAS THICKER THAN DOLLAR BILL. 4 MONTHS LATER, DISCOVERED CHIP IN WINDSHIELD. DURING FIX, CRACK PROTRUDED FROM CHIP AND WHOLE WINDSHIELD HAD TO BE REPLACED AGAIN. *TR
THE PROXIMITY OF THE PEDALS SEEM TO BE TOO CLOSE. SOME FOOTWEAR MAY SNAG WHEN ATTEMPTING TO BRAKE HAVE NOTICED TWICE SINCE PURCHASING CAR ON 9/22. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026