There are 5 owner-reported fuel system complaints for the 2014 Mazda CX-5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
There is a pressure crack that goes almost all the way across my front windshield, there are no chips or dings in the glass. Second you can smell gas fumes near the back of the car but no gas is leaking
Strong gasoline odor outside the vehicle. I verified that the gas cap is locked after filling up. I see no dash board warning lights that would suggest that there is a problem with the fuel cap or fuel system. The odor is still there even after running the tank down considerably. The smell is mostly detected on the driver side of the vehicle starting at the driver door and moving toward the rear of the vehicle where the fuel door is positioned. The smell is there in warm and cooler weather. It is 60 degrees F and I can smell .it.
ON JULY 4, 2014, APPROXIMATELY 10:15 P.M., I WAS DRIVING ABOUT 35 MPH WHEN THE ENGINE RPMS WERE FAR ABOVE THE SPEED I WAS TRAVELING. I LET OFF THE ACCELERATOR, COASTING DOWN A HILL. AT THE BOTTOM OF THE HILL WAS AN INTERSECTION. AFTER A BRIEF STOP FOR TRAFFIC, I PRESSED THE ACCELERATOR. THE ENGINE RESPONDED AND THE POWER TRAIN OR TRANSMISSION DID NOT. I MOVED THE SHIFT LEVER TO NEUTRAL AND BACK TO DRIVE; THE RESULT WAS THE SAME. I THEN TRIED MOVING THE SHIFT LEVER TO M FOR MANUAL. THE M SHOWED BUT NO GEAR WAS INDICATED. I MOVED THE SHIFT TO NEUTRAL AND HAD THE CAR PUSHED TO A PARKING LOT. I MOVED THE SHIFT TO REVERSE AND THE REVERSE WORKED. I MOVED THE SHIFT BACK TO BOTH DRIVE (D) AND M AND AGAIN THE CAR ENGINE ACCELERATED BUT THE TRANSMISSION DID NOT ENGAGE. I SHUT THE CAR OFF A COUPLE OF MINUTES. WHEN I STARTED THE CAR BACK UP, R WORKED, THEN D WORKED. I BEGAN TO DRIVE AGAIN AND THE TRANSMISSION RESPONDED SLUGGISHLY AT FIRST BUT THEN STARTED TO OPERATE NORMALLY THROUGH CITY AND HIGHWAY SPEEDS. I TOOK THE VEHICLE TO THE DEALER FOR SERVICE ON JULY 5 AND EXPLAINED THE SITUATION. I ALSO EXPLAINED HISTORY, INCLUDING FROM MAY 2014 WHEN I TOOK THE VEHICLE IN FOR SERVICE AT JUST OVER 5000 MILES. I EXPLAINED AT THAT TIME THAT THERE WAS ONE INCIDENT WHEN I WAS TRAVELING 65 MPH IN A 75 MPH ZONE, WITH THE ACCELERATOR TO THE FLOOR AND THE CAR WOULD NOT GO FASTER. ANOTHER CX5 PASSED ME ON THE HIGHWAY EVEN THOUGH I WAS TRAVELING ALONE AND THE OTHER VEHICLE HAD MORE PASSENGERS. ON SEVERAL OCCASIONS, I HAVE NOTICED THAT THE CAR ENGINE WILL RACE BEYOND THE SPEED I AM GOING WHEN IN D FOR DRIVE. ADDITIONALLY, THE CAR REGULARLY HESITATES TO PICK UP SPEED WHEN THE ACCELERATOR IS PRESSED. THE DEALER SERVICE DEPARTMENT CHECKED IN MAY 2014 AND SAID THEY FOUND NOTHING AND THE THINGS I WAS EXPERIENCING WERE NORMAL FOR "SKYACTIVE" TECHNOLOGY. *TR
APPROXIMATELY APRIL 2014, I BEGAN TO NOTICE A GAS ODOR IN THE CAB OF MY 2014 MAZDA CX-5 TOURING. THE ODOR WAS STRONGER WHEN I EXITED THE VEHICLE AND STRONGER STILL AT THE REAR OF THE VEHICLE. IT CONTINUED SPORADICALLY AND BEGAN TO GROW IN INTENSITY OVER TIME. I THEN BEGAN TO NOTICE THAT MY GAS MILEAGE INDICATOR WOULD DROP THE MILES LEFT ON MY GAS TANK FROM APPROXIMATELY 15-50 MILES FROM THE TIME IT WAS PARKED TO THE NEXT TIME I STARTED THE ENGINE. ON ONE OCCASION MY VEHICLE LOST ALL THE GAS AND I HAD TO CALL INS CO FOR GAS TOW IN JULY, 2014. I WAS ALSO NOTICING DEAD SPOTS ON THE GRASS SECTION OF MY DRIVEWAY UNDER WHERE MY CAR HAD BEEN PARKED. I SCHEDULED AN ONLINE APPOINTMENT TO MAZDA DEALERSHIP WHERE I HAD PURCHASED THE VEHICLE. I SHARED THE AFOREMENTIONED WITH SERV ADVISOR. HE DID NOT ASK TO SEE THEM. AFTER INSP, ADVISOR STATED HE HAD NOT FOUND THE SOURCE OF THE GAS LEAK BUT COULD SMELL THE GAS LEAK/ODOR FROM THE VEHICLE AND HE ARRANGED FOR A RENTAL UNTIL THEY COULD IDENTIFY THE PROBLEM. THE NEXT DAY HE STILL HADN'T FOUND THE PROBLEM BUT MAZDA TOLD HIM TO REPLACE THE GAS SENSOR. I ASKED HIM SEVERAL TIMES WHERE THE GAS WAS LEAKING FROM AND HE STATED HE DID NOT KNOW. I EXPRESSED MY CONCERNS THAT IF THEY DIDN'T KNOW, THEN HOW COULD THEY REPAIR THE LEAK CORRECTLY AND SAFELY. HE STATED HE DID NOT KNOW WHERE IT WAS LEAKING FROM BUT WOULD REPLACE THE SENSOR PER MAZDA INSTRUCTION AND MY VEHICLE WOULD BE READY ON 8/14/14. I CALLED ADVISOR BACK ON 8/13/14 TO VOICE MY CONCERNS AGAIN BUT HE NEVER RETURNED MY CALL. THIS PROBLEM CONTINUES AND IS INTERMITTENT. I HAVE RECENTLY CONTACTED MAZDA CORPORATE, 8/2016, AND SENT THE PICS TO MAZDA CORPORATE.
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT NOTICED A STRONG FUEL ODOR IN THE CABIN OF THE VEHICLE AND STATED THAT THE FUEL TANK EMPTIED PREMATURELY. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED A FUEL LEAK. THE DEALER STATED THAT THE FUEL SENSOR WAS DEFECTIVE, BUT THE ORIGIN OF THE FUEL LEAK COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 16,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026