2017 Mazda CX-5 Fuel System Problems

18-20 year same model and trim were recalled for fuel pump. Mine a 2017 has same symptoms died on highway going 75 almost life threatening. SEVERAL threads online with 2017 models are stating same case. I believe should be included in recall - very dangerous. Please please escalate so no one gets hurt on the highway!

The contact owns a 2017 Mazda CX-5. The contact stated while driving approximately 65 MPH, the vehicle jerked and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The dealer retrieved DTC code: P0192 with a faulty fuel pump. The contact added fuel, and the vehicle operated as designed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 80,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? Sudden loss of power (and speed) on interstate highway at ~65 mph. Fuel level was under 1/4 tank level. Weather was clear and approx. 60-70 deg F. Cruise control was on and vehicle working normally for hours on the road trip with cruise control on and functioning properly on the highway. Suddenly, the vehicle lost power, check engine light came on, and vehicle was running very sporadic. P0192 code thrown. Low fuel pressure which resulted in car suddenly going into reduced power mode. Sudden loss of high pressure pump would have resulted in complete loss of propulsion, which did not occur in this case - this indicates low pressure from the in-tank LP fuel pump. How was your safety or the safety of others put at risk? Sudden and unexpected loss of power on the highway which could have resulted in rear end accident or loss of control while trying to get the vehicle off the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes - if fuel tank level gets below 1/4 tank the problem will occur. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No - sudden loss of power and then engine light came on (constant, not flashing) and vehicle had sporadic power issues until we could get off the highway. Certified technician put scanner on car. Code was P0192 - low fuel rail pressure. Filled fuel tank to full, cleared code, and continued to drive car. Issue did not reoccur until fuel level fell below 1/4 level (approx.). 2017 Mazda CX5 is believed to have the same or similar low pressure fuel pump in tank, OEM = Denso, which is on recalled Mazda models from 2018 and newer. I believe older models of Mazda's with the same pumps should also be recalled!

There is currently a recall for faulty fuel pumps in Mazda CX-5 models 2018-2019. We currently own a 2017 Mazda CX-5 with less than 80,000 and had the same faulty part as the recalled years cause us to stall on a highway going 75 miles an hour. We were towed to a Mazda dealership who told us the running issues on our car were the following; Code P0171-fuel pump was damaged and sent debris into the high-pressure pump Code-P01792. The dealership knew we were aware of the recall in other model years and they informed us it was the same exact part in our car. So are big questions is why wasn't 2017 included in this warranty. I have reached out to Mazda and they are totally disregarding our claim and questions as to why 2017 wasn't included in the recall. A couple days before we stalled we experienced a engine hesitation which we believed was due to high winds and a roof rack while traveling. We did not have any lights on or warnings prior to being stalled. After we stalled the Alachua please department pushed our car to safety.

DRIVING ON EXPRESSWAY 65MPH WITH JUST UNDER A QUARTER TANK OF GAS AND ENGINE CUT OFF ON ITS OWN. MY SON WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, BUT WAS VERY DANGEROUS AS IT WAS A VERY BUSY HIGHWAY. I FEEL THAT THE FUEL PUMP IS DEFECTIVE AT HIGHWAY SPEEDS. HAD VEHICLE IMMEDIATELY TOWED TO CLOSEST DEALER. I WAS CHARGED A DIAGNOSTIC FEE. AGAIN, I FEEL IT IS A WEAK DESIGN OF THE FUEL PUMP AND DANGEROUS TO DRIVE AT HIGHWAY SPEEDS.

WHILE DRIVING SOUTHBOUND ON I-75 NORTH OF NORTH FT. MEYERS, FL THE VEHICLE STUTTERED SLIGHTLY AND STALLED, WITH JUST ENOUGH TIME TO PULL TO THE RIGHT SHOULDER AND PARK. IT WOULD NOT RESTART AND APPEARED TO BE OUT OF FUEL, THOUGH THE GAUGE INDICATED APPROX. 1/4 FULL. THE MAZDA EMERGENCY ROAD SERVICE NUMBER WAS CALLED AND THEY DISPATCHED A SERVICE VEHICLE. AT THE SAME TIME THE MECHANIC ARRIVED, A FL ROAD RANGER ALSO ARRIVED AND PUT ONE GALLON OF GAS IN THE VEHICLE. WE WERE ABLE TO RESTART THE VEHICLE THEN AND DRIVE TO THE NEXT EXIT WHERE WE PUT IN JUST 10 GALLONS TO FILL THE TANK COMPLETELY. WE THEN PROCEEDED TO AN AUTO PARTS STORE (AT THE RECOMMENDATION OF THE MECHANIC) WHERE THEY PERFORMED A DIGITAL ENGINE SCAN AND FOUND THERE WERE NO MALFUNCTIONS DETECTED. WE REQUESTED OUR DEALER PERFORM THIS SCAN AGAIN THE NEXT TIME WE WENT IN FOR SERVICE ON MAY 16, 2019. THIS DEALER IN COLUMBIA, MO (MACHEN MAZDA) CLAIMED THEY FOUND NO PROBLEMS.)

I purchased my Mazda CX5 in July of 2017. In August 2018 I was driving on an expressway and the car started balking and cut out completely on the side of the road. The engine light was on. I called roadside assistance which I had purchased at the time I bought the car. They had no one in the area. After sitting at the side of the road with the hood up the car started. I took the car to an Auto Zone. They put the car on their computer and did not find a problem other than the engine light coming on. Since that incident the car has had identical problems in city driving and expressway driving. There is absolutely no warning other than the sudden balking and stalling. Twice I have been driving on the expressway at 75 mph in New Mexico and have had to limp to the breakdown lane with semitrucks going by within a foot of my disabled vehicle. We never let the car go below a quarter of a tank of gas. Mazda had recalls on fuel pumps in 2018 and 19 CX5s. The description of the problems on the recalls are identical to what happens with my car. That doesn't seem to impress Mazda as the dealership dismisses my problem as not being under the companies recall specifications. I checked with the dealership each time I brought the car in and got the pat answer, 'not covered under the recall list". I finally took the car to Crippen Mazda where I purchased the car specifically to check the problem. They had the car for the day, did not find anything and although they said they road tested the car it hadn't gone 1 mile according to their records. $130 charge.The answer, "bring it in when the engine light is on". The engine light does not stay on. I called "Mazda customer service" and was told to take a picture when the car stalled. Take a picture of what? They told me they would send an email which never happened. I wrote a letter to Mazda headquarters and have not gotten a response. I now have a car which has intermittent problems and no help from Mazda.