2007 Mazda CX-7 Air Bags & Restraints Problems

WE BOUGHT THE VEHICLE USED FROM A CAR DEALERSHIP CALLED HEAVY FOOT MOTORS IN SAN ANTONIO TX. THE VERY NEXT DAY, THE VEHICLE STARTED SMOKING FROM THE HOOD, EXHAUST, AND SMOKE CAME THROUGH THE AIR VENTS. MY WIFE GOING ABOUT 5-10MPH WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD WHEN THE SMOKING STARTED. WE TOWED THE VEHICLE TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEIR MECHANIC TOOK THE VEHICLE AND HAD IT FOR THREE WEEKS. I PICKED THE VEHICLE UP AND MADE IT MAYBE 5 MINUTES DOWN THE ROAD, AND THE VEHICLE DID THE SAME THING. SO I HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP AGAIN AND IT IS CURRENTLY THERE AS OF 4/4/2020. MY SAFETY CONCERN IS THAT THERE IS SMOKE COMING OUT OF THE ENGINE, EXHAUST, AS WELL AS THROUGH THE AC VENT AND GOING INTO THE VEHICLE. ALSO, WHEN I WENT TO INSTALL MY CHILDREN'S SEAT BELT WE REALIZED THE BACK SEATS SEAT BELTS DO NOT LOCK TO SECURE A CARSEAT. THAT IS A MAJOR SAFETY CONCERN FOR ME. ALSO, UPON PURCHASE I REALIZE THERE WAS NO DRIVER SIDE DOOR HANDLE. WE AGREED IN PURCHASE CONTRACT THAT THE DEALERSHIP WOULD PUT ONE ON IF I PURCHASED IT. I JUST FOUND IT STRANGE HOW YOU COULD SELL A CAR FROM A DEALERSHIP WITHOUT A DRIVER SIDE DOOR HANDLE. THAT IS A HUGE SAFETY CONCERN INCASE SOMETHING WERE TO HAPPEN AND THAT WAS THE ONLY DOOR TO OPEN FROM THE OUTSIDE. I ALSO REALIZE NOW THAT THE TRUNK DOES NOT OPEN, THE DOOR WILL NOT OPEN. I WILL BE GETTING A COPY OF THEIR MECHANIC'S REPORT WHERE HE STATED THAT IT IS HIS PROFESSIONAL OPINION THAT THE VEHICLE WAS SOLD IN THIS CONDITION. I HAVE REQUESTED A REFUND WHICH INITIALLY,( VERBALLY) I WAS TOLD WE WOULD GET IF IT IN FACT WAS SOLD IN THAT MANNER BUT NOW THEY HAVE BACKED OUT OF THAT. *TR

TAMARA RECALL

BEFORE I RECEIVED THE RECALL NOTICE I HAD TAKEN THE CAR IN TO STAR MAZDA AN AUTHORIZED DEALER IN GLENDALE TWICE FOR THE AIRBAG LIGHT WARNING SIGN WHICH HAD BEEN LIT UP ON THE DASHBOARD. TWICE STAR MAZDA CHARGED ME $140.00 FOR DIAGNOSTICS AND COULDN'T FIND THE PROBLEM WITH THE LIGHT. AFTER I RECEIVED THE NOTICE I TOOK THE CAR IN AND AFTER TWO HOURS THEY INDICATED THAT THEY REPLACE THE PARTS NEEDED AND IT IS A SIMPLE RECALL AND ITS NOT SO IMPORTANT. THE AIRBAG MALFUNCTION LIGHT IS STILL LIT ON THE DASHBOARD AND MY REGULAR MECHANIC STATED THAT THE AIRBAG MIGHT NOT FUNCTION ON MY CAR SINCE THE MALFUNCTION LIGHT IS LIT. PLEASE ADVISE. I HAVE ANOTHER MAZDA WITH THE SAME PROBLEM AND THE DEALER REFUSES TO RESOLVE THE AIRBAG WARNING SIGN WHICH IS ON RIGHT AFTER I TURN ON THE VEHICLE. THE OTHER MAZDA VIN # IS [XXX]. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

' TAKATA RECALL' IT SEEMS AFTER HAVING MY CAR FOR 4 MONTHS I RAN INTO ISSUES. I WAS DRIVING ON A RESIDENTIAL STREET WHEN MY CAR STARTED MAKING A STRANGE WHINING NOISE AND SMALL PLUMES OR WHITE SMOKE BEGAN TO COME FROM THE HOOD, NEAR THE PULLEY SYSTEMS. I DROVE HOME APPROXIMATELY 4 MILES AWAY . I WENT TO START IT THE NEXT DAY AND IT WON'T START IT SEEMS TO BE THE ALTERNATOR.

MAZDA WILL NOT COMPLETE THE TAKATA AIRBAG RECALL ON OUR VEHICLE NO MATTER HOW MANY TIMES THEY ARE CONTACTED. WE HAVE MADE AT LEAST 6 ATTEMPTS TO CONTACT THEM, I THINK MORE, FOR NEARLY A YEAR. MAZDA REPS HAVE PROMISED TO GET BACK TO ME, BUT WE NEVER HEAR MORE. THEY KEEP SENDING NOTICE BY MAIL, BUT THEY DO NOT FOLLOW UP AFTER I CALL.

AIRBAG LIGHT STAYS ON AND ONLY GOES OFF WHEN CAR IS SHUT OFF.

I HAVE RECEIVED A RECALL NOTICE FOR MY VEHICLE, BUT SEARCHING YOUR SITE DOES NOT SHOW IT. HOW DO I KNOW WHICH IS TRUE?

I'VE ALREADY MAKE THE AIRBAG REPLACEMENT IN 16-MARCH-2018 BUT I'M STILL RECEIVING THE NOTIFICATIONS. THERE'S BEEN 1 YEAR AND A HALF SINCE THEN AND GOT LIKE A HUNDRED OF NOTIFICATIONS. I'M BEGINNING TO THINK THAT THE DEALER DIDN'T DO THE REPLACEMENT. OR MAYBE YOU HAVEN'T UPDATED THE DATABASE? I'M WORRIED BECAUSE THE MAZDA DEALER IS TELLING ME TO IGNORE THOSE NOTIFICATIONS. I'M TRYING TO CONTACT YOU BUT THERE'S NO WAY TO CONTACT ANYBODY IN NHTSA. THIS IS THE 2ND TIME I FILE A COMPLAINT AND THERE'S NO RESPONSE. I THINK YOU AREN'T DOING ENOUGH WITH THIS EMERGENCY. EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I TOOK MY 2007 MAZDA CX7 FOR SERVICE AND TWO SAFETY RECALLS, LAST YEAR. THE REPLACED THE LOWER CONTROL ARMS AT THE FRONT END. THEY ALSO DID THE SAFETY RECALL 9516E=PASSENGER AIR BAG REPLACEMENT. AFTER A WHILE THE AIR BAG DASH RED LIGHT COMES ON AND STAYS ON FOR A WHILE. MY CX7 HAS 97,500 MILES AND NOW MY ENGINE SOUNDS LIKE IS A DIESEL ENGINE WHEN I AM AT A STOP TRAFFIC LIGHT. IT SEEMS LIKE THE TIMING CHAIN IS STRETCHING. THEY HAVE NOT ADDED THIS VARIABLE VALVE TIMING DEFECT AS A SAFETY RECALL, AFTER ALL THIS IS A FORD ENGINE AND I WAS EXPECTING THIS MAZDA TO LAST UP TO THE 200,000 MILES.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SIDE FRONTAL AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS KNOCKED UNCONSCIOUS BY THE IMPACT AND STRUCK A PARKED VEHICLE. THE CONTACT SUSTAINED BRUISING TO THE HEAD, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 11/15/17 *BF UPDATED 12/12/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RUSS DARROW MAZDA OF MILWAUKEE, 11330 W METRO AUTO MALL, MILWAUKEE, WI 53224 (414) 973-3939) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LIBERTY SUPERSTORES LOCATED AT 1101 E OMAHA ST RAPID CITY, SD 57701) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TASCA MAZDA IN SEEKONK, MASSACHUSETTS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT CALLED A LOCAL DEALER (MOFFITT MAZDA LOCATED AT 1960 OLD MINDEN RD BOSSIER CITY, LA 71111) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT PREVIOUSLY HAD THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS REPLACED. A WEEK LATER, THE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MAPLE SHADE MAZDA (2921 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, (856) 667-8004) WHERE IT WAS DIAGNOSED THAT SOMETHING IN THE DISPLAY SCREEN VOICE COMMAND SYSTEM CAUSED THE AIR BAG SENSOR TO ILLUMINATE, AND THE DISPLAY SCREEN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT SOMEONE WOULD BE IN TOUCH. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TT CONSUMER STATED A WEEK AFTER THE SERVICE WAS PERFORMED THE AIRBAG SENSOR LIGHT ON THE DASH BOARD CAME ON, IT STAYED ON APPROXIMATELY 2 DAYS THEN WAS OFF FOR ABOUT A WEEK THEN IT CAME BACK ON, THIS INTERMITTENT ON AND OFF CONTINUES UNTIL NOW 20 JAN 18. CONSUMER WAS TOLD IT WASN'T AIRBAGS BUT RADIO, HEAT TIME DASH DISPLAY CAUSING THE PROBLEM. UPDATED 8/23/18*JB

TAKATA RECALL I WAS NEVER INFORMED OF THIS RECALL. IT WAS ONLY YESTERDAY, APRIL 18,2017 THAT I WAS INFORMED FROM A DEALERSHIP WHEN I WAS IN THE PROCESS OF TRYING TO TRADE IT IN. I HAVE BEEN DRIVING THIS CAR WITH THE RECALL WITH OTHER PASSENGERS, INCLUDING MY 5 YEAR OLD SON.

I RECEIVE A RECALL LETTER ABOUT THIS PROBLEM SINCE THIS DAY I BEEN DEALING WITH THE MAZDA DEALER AT 635 RIVERDALE ST WEST SPRINGFIELD AND THEY BEEN TELLING ME THAT THEY NEED TO OTHER THE PART AND THEY WILL CALL ME WHEN THEY HAVE IT SO THEY CAN FIX THE PROBLEM I BEEN CALLING THEM EVERY MONTH AND THEY KEEP TELLING ME THE SAME STORY HOW LONG I NEED TO WAIT IF SOMETHING HAPPEN TO ME OR MY CAR THEY WILL PAY FOR EVERYTHING? THAT IS THE ONLY TRANSPORTATION THAT I HAVE AND I USE MY CAR TO WORK EVERY DAY SO I WANT TO KNOW HOW LONG MOTHS MORE I NEED TO KEEP WAITING.

SOLO SE MIRA LA LUZ DE LAS BOLSAS DE AIRE Y SOMO 5 DE FAMILUA Y DE UNA FORMA U OTRA ES MUY DIFICIL NO SENTARSE ENFRENTE PERO AHORITA ME ESTA FALTANDO MUCHO LA VISIBILIDAD PORQUE SALE MUCHO VAPOR DEL CALENTON Y CON LA LLUVIA CASI NO MIRO BIEN AL MANEJAR Y NECESITI QUE PORFAVOR ME REVISE EL VEHCULO HE TENIDO OCACIONES QUE SE ENCIENDE LA LUZ DE EL MOTIGUADOR DE LAS LLANTAS Y NO SE APAGA HASTA QUE QUIERE TAMBIN ME A SALIDO LA LUZ DE QUE EL CARRO TIENE UN COLISION Y EL CARRO ESTA PARADO APENAS PREPARANDOME PARA SALIR Y SE LE QUITA DESPUES DE HORAS ACAVO DE COMPRARLE UNA BATERIA PORQUE EL CARRO NO QUISO ENSENDET DESPUES DE 3 A 4 HORAS DE ESTACIONARLO EL ESTEREO NO QUIERE FUNCIONAR Y LA PUERTA DEL CONDUCTOR RECHINA AVECES NECESITO QUE CUANDO LLEGUEN LAS BOLSAS DE AIRE LO REVISEN LAS LLANTAS DE ENFRENTE SE LE CLMPRARON POR UN ACCIDENTE QUE TUVE ASE 2 MESES

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EAGLE AUTO MALL (1320 OLD COUNTRY RD, RIVERHEAD, NY 11901 (631) 727-0700), BUT THE DEALER REFUSED TO REPAIR THE RECALL AND STATED THAT THE CONTACT WOULD NEED TO TAKE THE VEHICLE TO THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED. THE CONTACT TOOK THE VEHICLE TO MAZDA 112 (2112 NY-112, MEDFORD, NY 11763 (631) 654-2746), BUT THE DEALER ALSO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A MAZDA DEALER. THE CONTACT HAD NOT EXPERIENCED AN AIR BAG FAILURE. ALSO, WHILE DRIVING, THE CONTACT SMELLED A BURNING ODOR THROUGHOUT THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD. THE EXACT LOCATION OF THE SMOKE COULD NOT BE DETERMINED. THE CONTACT STATED THAT HE PREVIOUSLY HAD TO USE A GALLON OF OIL PER WEEK. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MAJOR WORLD AT (866) 614-2884 (43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE THE DEALER STATED THAT THE ENGINE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ UPDATED 7/17/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.