2009 Mazda Mazda6 Visibility & Wipers Problems

Car was bought used and I had no prior knowledge of sunroof being non-factory installed or that it was part of a possible recall. I was driving down a highway when the sunroof started flapping then flew off and shattered in the median. The glue is completely worn off and there is a lot of rust. This could be a severe danger for the cars behind me because it could’ve hit them and caused an accident. I’ve been trying to get it fixed for over a month and a half and the people at Webasto have not been helpful. I’ve talked to two people total and they haven’t called me back when they said they would. It’s unsafe for me to drive without a sunroof and it also causes damage to the interior of my car when it rains.

HELLO, I PURCHASED MY A MAZDA FROM A MAZDA DEALER IN MY AREA. AT THE TIME OF MY CAR PURCHASE IN 2017, THEY CHOSE NOT TO FIX THE DASHBOARD RECALL BEFORE SELLING ME THE CAR. NOW DURING SUMMER 2020 MY DASHBOARD HAS SHOWN TO BECOME STICKY ON THE PASSENGER SIDE. IT IS NOW STARTING TO OBSTRUCT MY VIEW WITH A GLARE, MAKING IT HARDER FOR ME TO SEE OUT OF MY WINDSHIELD. I CALLED THE DEALERSHIP AND THEY ARE SAYING THE RECALL IS CLOSED AND THEY CAN'T HELP ME. I EVEN CALLED THE MAZDA CUSTOMER SUPPORT AND THEY SHUT ME DOWN. THEY SAID THAT THE PROBLEM MUST HAVE OCCURRED WITHIN 10 YEARS OF THE CARS PRODUCTION. THIS HAPPENED TO ME A FEW DAYS AGO AND NOW IS GETTING WORSE. THEY WOULD NOT HAVE FIXED THE DASHBOARD WITHIN THE TIME FRAME BECAUSE IT SHOWED NO DAMAGE UNTIL NOW. PLEASE HELP AND MAKE THEM PAY FOR MY DASHBOARD! IT IS UNETHICAL TO HAVE ME PAY FOR A DESIGN AND SAFETY FLAW OUT OF MY OWN POCKET. ESPECIALLY ONE THEY FAILED TO TELL ME ABOUT OR FIX BEFORE THEY SOLD ME THE CAR.

2009 MAZDA 6. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALLS ISSUED FOR THIS VEHICLE. *LD THE CONSUMER STATED AFTER THE AIR BAG SENSOR WAS REPLACED, BUT THE AIRBAG LIGHT REMAINED ILLUMINATED. IT WAS REPROGRAMMED , BUT THE FAILURE RECURRED. THE DOORS AND WINDOWS WOULD LOCK, LEAVING OCCUPANTS TRAPPED IN THE VEHICLE NOR WOULD THE VEHICLE START. THE HORN WOULD MALFUNCTION. THE HORN RELAY WAS TAKEN OUT DUE TO THE HORN UNEXPECTEDLY SOUNDING OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN NUMBER WAS INVALID. UPDATED 08/23/2017*JS

PASSENGER SIDE MIRROR DEFECTED. DOES NOT TINT WHEN NEEDED AND HALF THE MIRROR STAYS TINTED, WHICH CAN BE A SAFETY ISSUE AT NIGHT TIME.

Passenger side dash is melting and causes a bad glare on the windshield making it hard to see, there is also a glare at night with the street lights. My wife has called several times over the past 5 years about the recall but was told they are not going to fix it and not to call back. I called the Mazda recall team on 10-4-21, they said they would replace the dash and connected me to a local dealer to set up an appointment to get the dash replaced and 3 other recalls fixed. The dealer ( Mazda of Cool Springs in Franklin TN) said they would not replace the dash due to the 10 year warranty period had expired. According to the news I found on the internet there is no limit on getting dash replaced. This is a safety hazard that several people are complaining about and needs to be fixed. Please help.

DRIVING ALONG AT APPROXIMATELY 50 MPH. TEMPERATURES OUTSIDE WAS ABOUT 15 DEGREES. TEMPERATURE INSIDE THE CAR WAS SET TO 70 DEGREES. SUDDENLY AND UNEXPECTEDLY, I HEARD AN EXPLOSION FROM OVERHEAD AS THE MOONROOF SHATTERED AND BLEW UPWARD AND OUT. AFTER THE INITIAL BLOWOUT, SHARDS OF GLASS FELL IN ON ME INSIDE THE MOVING VEHICLE. *TR

THE DASH HAS DEVELOPED A GLOSSY SHEEN FROM THE DETERIORATION OF THE MATERIAL. DUE TO THE DETERIORATION, THE DASH CANNOT BE CLEANED AND OVER THE PAST YEAR THE AFFECTED AREA HAS GROWN. DUE TO THE GLOSSY NATURE OF THE AFFECTED AREA, LIGHT REFLECTS ONTO THE WINDSHIELD CAUSING REDUCED VISIBILITY. THERE HAVE BEEN SEVERAL CLOSE CALLS WHEN TURNING AND THE CHANGE IN ANGLE OF THE SUNLIGHT AND THE RESULTING REFLECTION HAS PREVENTED THE DRIVER FROM SEEING OBJECTS IN THE PATH OF THE VEHICLE AS IT TURNS TO THE RIGHT INCLUDING PEDESTRIANS AND CARS ENTERING THE ROADWAY. THE INCIDENT OF CLOSE CALLS WILL INCREASE WITH THE INCREASE IN THE AFFECTED AREA OF THE DASH AND WILL BECOME INCREASINGLY DANGEROUS IF THE AFFECTED AREA SPREADS TO THE DRIVER SIDE OF THE DASH.