Mercedes-Benz · A-Class · 2021
2
Recalls
9
Complaints
-
Not Rated
The 2021 Mercedes-Benz A-Class has 2 recalls and 9 owner-reported complaints on file with NHTSA. Most reported issue: electrical system,back over prevention (2 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2021 Mercedes-Benz A-Class page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is electrical system,back over prevention with 2 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Remedy Status
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Status
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
this is a formal notification regarding my vehicle that I purchased at House Of Imports on February 27, 2021. A Mercedes Benz A-Class 220 year 2021, VIN #W1K3G4EB7MJ290124. Shortly after purchase I experienced several safety concerns about the vehicle. The first and main conce...
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While driving my lease vehicle on two separate days, it completely shut down while in motion with no prior warning. The first incident occurred while crossing a MAX train intersection in downtown Portland. The engine stopped mid intersection, emitted a strong mechanical odor, tic...
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Rear view camera says it is inoperative when I put it in reverse. I understand that a number of Mercedes models have been recalled due to a software issue but the dealer tells me my car is not on the list. The problem I have is identical to the other models. My car should be on ...
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there’s a recall, and I need it fixed asap, i called mercedes and they said they don’t know when they’ll be able to do it, that it could take “years” ??????
The driver’s seatbelt failed to properly engage during a high-speed rear-end collision allowing his head and face to strike the steering wheel causing a loss of consciousness and other symptoms of traumatic brain injury. Thus far the problem has not been reproduced or confirmed b...
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Traveling at 65 MPH in the right-hand lane * Driving Assistance ON * Traffic Sign Assist ON * Speed Limit Adoption ON Staying in the right-hand lane, I pass by an offramp Sudden deceleration to 20 MPH – Phantom braking This has happened twice traveling past the same offramp. Si...
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The contact owns a 2021 Mercedes Benz A220. The contact stated while reversing the vehicle, the rearview camera screen was blank. The contact stated that there was no warning light illuminated. The contact took the vehicle to the local dealer and was made aware that NHTSA Campaig...
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The contact owns a 2021 Mercedes-Benz A220. The contact received notification of NHTSA campaign number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was mad...
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The contact owns a 2021 Mercedes Benz A220. The contact received notification of NHTSA Campaign Number: 21V354000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet av...
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Showing 9 recent complaints from 9 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2021 Mercedes-Benz models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2021 Mercedes-Benz A-Class has 2 recalls recorded by NHTSA.
NHTSA has received 9 owner-reported complaints for the 2021 Mercedes-Benz A-Class.
NHTSA has not published a safety rating for the 2021 Mercedes-Benz A-Class.
The most commonly reported complaint categories for the 2021 Mercedes-Benz A-Class are electrical system,back over prevention (2 reports), seat belts (1 reports), vehicle speed control,service brakes,forward collision avoidance (1 reports).
Yes. NHTSA has 2 recalls on record for the 2021 Mercedes-Benz A-Class. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.