2003 Mercedes-Benz C-Class Visibility & Wipers Problems

The contact owns a 2003 Mercedes-Benz C230. The contact stated that the windshield wipers inadvertently stopped working. The contact jiggled the windshield wiper arm, and the windshield wipers wiped the windshield twice and then stopped operating. There were no warning lights illuminated. The contact called an independent mechanic, who replaced the calipers, but no assistance was provided regarding the windshield wipers. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 166,000.

The contact owns a 2003 Mercedes-Benz C320. The contact received notification of NHTSA Campaign Number: 22V954000 (Visibility) however, the contact was advised by the dealer that he needed to open and close the sunroof to perform the recall however, if the motor failed the contact would pay for the repair of the motor. The contact called the manufacturer and was provided with the same information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2003 Mercedes-Benz C230. The contact received notification of NHTSA Campaign Number: 22V954000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2003 MERCEDES BENZ C240. CONSUMER WRITES IN REGARDS TO SUNROOF GLASS BONDING SAFETY RECALL. *LD THE CONSUMER STATED THE ROOF CONTIUOUSLY BECAME RUSTED DUE TO A WATER LEAK. *JS

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN MERCEDES-BENZ OF CHARLOTTESVILLE (1381 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (434) 290-4156) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The contact owns a 2003 Mercedes-Benz C320. The contact stated that the moonroof made an abnormal sound and failed to open properly. The vehicle was taken to the dealer, where the moonroof was permanently sealed. The contact received NHTSA Campaign Number: 22V954000 (Visibility) and the dealer confirmed that the VIN was included in the recall; however, the dealer informed the contact that the failure was unrelated to the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.