NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Mercedes-Benz C-Class. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TAKATA RECALL. MY AIR BAG RECALL HAS BEEN GOING ON FOR ALMOST 2 YEARS, BUT NOTHING HAS BEEN DONE ABOUT IT. I HAVE ASKED THE DEALERSHIP AND THEY SAID THE REPLACEMENT AIR BAGS ARE NOT AVAILABLE.
TAKATA RECALL - DEALER STATES REPLACEMENTS ARE STILL NOT AVAILABLE
"TAKATA RECALL" I HAVE BEEN WAITING FOR THE RECALL ALMOST TWO YEARS. TAKATA AND MERCEDES ARE NOT TAKING ANY ACTION.
TAKATA RECALL FOR DRIVER AND PASSENGER AIR BAGS SINCE 2016. ALTHOUGH I HAVE CONTACTED MY LOCAL MERCEDESS DEALERSHIP ABOUT FIVE TIMES ON THIS ISSUE, I AM ADVISED THEY ARE STILL UNABLE TO SERVICE EITHER AIRBAG. THIS IS OF PRIMARY CONCERN TO ME AS I AM A SINGLE 48 YEAR OLD FEMALE, WHO HAS AN ONLY CHILD (SON) WHO IS 12 YEARS OF AGE. ASIDE FROM HIM LOSING HIS FATHER IN JANUARY 2017 - I ALSO TAKE CARE OF MY 78 YEAR OLD MOTHER. THERE ARE NO OTHER CLOSE RELATIVES OUTSIDE OF US SO I TRULY NEED TO TAKE EVERY PRECAUTION AT SAFETY. MUCH MORE THAN JUST THE USUAL SO I AM ASKING THAT THIS REQUEST BE EXPEDITED IF AT ALL POSSIBLE.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (WALTERS AUTOMOTIVE, 3213 ADAMS ST, RIVERSIDE, CA 92504) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. THE DEALER (FLAGSHIP MOTORS OF LYNNFIELD, 385 BROADWAY ROUTE 1-NORTH, LYNNFIELD, MA) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBUARY OF 2016. AFTER CONTACTING THE DEALER (PLAZA MOTORS MERCEDES-BENZ, 11830 OLIVE BLVD, CREVECOEUR, MO 26141) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (PLAZA MOTORS, 11030 OLIVE BLVD, CREVE COEUR, MO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING MERCEDES-BENZ OF RICHMOND (8225 WEST BROAD ST., HENRICO, VA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT STATED THAT HE RECEIVED SEVERAL LETTERS INDICATING THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE THE VEHICLE WAS PARKED, THE HEADREST AIR BAGS BURST ON THEIR OWN WITHOUT WARNING. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO W.I. SIMONSON MERCEDES-BENZ (LOCATED AT 1626 WILSHIRE BLVD, SANTA MONICA, CA 90403, (855) 677-2690), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,352.
TAKATA RECALL....I AM CONCERNED ABOUT THE FACT THAT MY CAR IS ONE OF THOSE UNDER THIS RECALL AND I HAVE HAD FOR MORE THAN A YEAR AN ALERT ON MY DISPLAY WHEN STARTING THE CAR INDICATING "SRS MALFUNCTION SERVICE REQUIRED". I TOOK THE CAR BACK TO MERCEDES ONCE WHO TOLD ME IT WAS A DUMMY LIGHT AND WAS CLEARED. SEVERAL DAYS LATER IT CAME BACK ON AND MY CALLS TO THE SHOP WERE NOT RETURNED. I THEN LEARNED OF THIS RECALL AND WHEN FINALLY REACHING SOMEONE WAS TOLD IT MAY BE RELATED AND THAT I WILL RECEIVE INSTRUCTIONS WHEN A REPAIR WAS FOUND. IT'S BEEN AT LEAST A YEAR AND EVERY DAY I START MY VEHICLE I AM REMINDED THAT I OR ANY PASSENGERS IN MY CAR COULD BE AT RISK IN THE EVENT OF AN ACCIDENT. I BOUGHT THIS CAR BECAUSE THE REVIEWS WERE ASTOUNDING ABOUT THE SAFETY FEATURES. YET HERE I HAVE A VEHICLE THAT I DON'T DARE HAVE PASSENGERS IN. I BASICALLY USE THE CAR FOR WORK AND ONLY WORK. IT'S THE QUIVELANT OF HAVING A ONE SEATED CAR. THIS PROBLEM NEEDS TO BE CORRECTED ASAP. I HAVE A GRANDSON COMING IN MAY AND WOULD LIKE TO KNOW THAT I AM ABLE TO PICK HIM AND/OR MY DAUGHTER UP AND KNOW THAT I CAN SAFELY GET THEM TO DOCTORS APPOINTMENTS AND FOR VISITS. *TR
TAKATA RECALL INCOMPLETE.NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V081 RECALL DATE: FEBRUARY 11, 2016 MANUFACTURER RECALL NUMBER: 2016020003 SUMMARY: CERTAIN MERCEDES-BENZ VEHICLES AND ONE FCA MODEL ARE EQUIPPED WITH DRIVER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON JANUARY 25, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. BASED UPON TAKATA'S INFORMATION TO DATE, TAKATA IS AWARE OF FOUR TEST RUPTURES IN BALLISTIC TESTS OF NON-DESICCATED PSDI-5 INFLATORS. TAKATA IS NOT AWARE OF ANY FIELD INCIDENTS IN WHICH A PSDI-5 INFLATOR HAS RUPTURED, EITHER DESICCATED OR NON-DESICCATED. TAKATA IS TAKING THIS ACTION IN AN ABUNDANCE OF CAUTION, TO ADDRESS ALL OF THE SUBJECT NON-DESICCATED PSDI-5 AIR BAG INFLATORS, DUE TO THE SIMILARITIES OF DESIGN AND MANUFACTURING CHARACTERISTICS FOR THIS TYPE OF INFLATOR USED IN THE U.S. MARKET. DAG IS NOT AWARE OF ANY FIELD INCIDENTS WITH THE SUBJECT TAKATA PSDI-5 INFLATORS. HOWEVER, BASED ON THE INFORMATION ABOVE AND IN AN ABUNDANCE OF CAUTION, DAG WILL CONDUCT A VOLUNTARY RECALL OF THE VEHICLES EQUIPPED WITH SUBJECT TAKATA PSDI-5 INFLATORS IN THE UNITED STATES AS IDENTIFIED BY TAKATA IN THE DEFECT INFORMATION REPORT. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATORRUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULTIN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: ONCE PARTS ARE AVAILABLE CUSTOMERS WILL BE SENT A LETTER ASKING THEM TO GO TO AN AUTHORIZED MERCEDES BENZ DEALER WHO WILL REPLACE THE DRIVER SIDE FRONT AIRBAG OF THE POTENTIALLY AFFECTED VEHICLES. RECALL CAMPAIGN 2016020003 OWNERS MAY CONTACT MERCEDES-BENZ AT 1-877-496-3691. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
"TAKATA RECALL" I RECEIVED A LETTER FROM MERCEDES DATED AUGUST 2016 REGARDING THIS RECALL. SINCE THEN I HAVE CONTACTED THE FORT MYERS DEALERSHIP REQUESTING FREE REPLACEMENT. EACH TIME INCLUDING TODAY I WAS TOLD THEY DO NOT HAVE THE PARTS OR THE INSTRUCTIONS FROM CORPORATE TO REPLACE THE AIR BAGS. TODAY I RECEIVED A POST CARD REGARDING TK HOLDINGS FILING CHAPTER 11. LAST YEAR MY DAUGHTER WAS INVOLVED IN AN ACCIDENT CAUSING 19K OF DAMAGE AND THE AIR BAG DID NOT GO OFF. I DO NOT KNOW IF THAT IS A GOOD THING OR A BAD THING. SHE WAS TRAVELING EAST WHEN I STATIONARY TRUCK PULLED INTO HER LANE CAUSING PASSENGER FRONT END DAMAGE.
TTAKATA RECALL: NOTHING HAS HAPPENED WITH MY VEHICLE BECAUSE I DON'T DRIVE IT MUCH. I AM AFRAID. WHY?. BECAUSE FOR ALMOST TWO ( 2 ) YEARS NOW, CUSTOMERS HAVE BEEN WAITING ( AND MOST ARE DRIVING THEIR CARS FREQUENTLY) FOR A " FIX " FOR THE DANGEROUS PROBLEM, TO NO AVAIL. WHEN DO WE GET JUSTICE. NHTSA SHOULD PRESSURE TAKATA AND MERCEDES BENZ TO FIX THIS PROBLEM. WHAT AYE YOU WAITING FOR-DEATHS TO INNOCENT PERSONS?. PLEASE THIS PROBLEM NEEDS TO BE RESOLVED.
TAKATA RECALL. I HAVE BEEN TRYING FOR OVER A YEAR TO GET THE AIRBAGS REPLACED. MY LOCAL DEALER , FORT MYERS MERCEDES - BENZ CONTINUALLY TELLS ME THEY DO NOT HAVE THE REPLACEMENT PARTS BUT THAT I SHOULD NOT DRIVE THE CAR. I HAVE NO CHOICE BUT TO DRIVE THE CAR AS THEY WON'T PROVIDE ME WITH A LOANER AND I CANNOT AFFORD TO RENT ANOTHER CAR WHILE MAKING PAYMENTS ON THIS CAR.
TAKATA RECALL
INTERIOR TRIM HAS BEEN COMING OFF FOR 2 YEARS CRAP CONSTRUCTION
TAKATA RECALL. SEVERAL YEARS AGO I WAS INFORMED THAT MY MB VEHICLE WAS INCLUDED IN THE CARS IMPACTED WITH FAULTY TAKATA AIRBAGS FOR BOTH DRIVER AND PASSENGER. I JUST CALLED MBUSA AND WAS TOLD THEY DO NOT HAVE ANY UPDATED INFORMATION AS TO WHEN SAFE AIRBAGS WILL BE INSTALLED IN MY CAR. THIS IS UNACCEPTABLE NOW THAT I HAVE TO DRIVE IN FEAR FOR THE LAST COUPLE OF YEARS...AND NO ONE KNOWS FOR HOW MUCH LONGER. I WANT A MB LOANER CAR, FREE OF CHARGE TO ME...TO DRIVE UNTIL THE TIME THAT MY AIRBAG RECALL IS CORRECTED. AND I WOULD LIKE THAT CORRECTION TO OCCUR QUICKLY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V381000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF WEST CHESTER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (484) 313-1100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
PARKED CAR, NEXT DAY WON'T START. STEERING LOCKED. ALL LIGHTS AND RADIO COME ON. NOTICED MULTIPLE COMPLAINTS FOR SAME ISSUE. MERCEDES NEED TO RECALL!
HEAT AND AC AIR SENSOR KEEPS GOING OUT EACH YEAR . LAST TWO YEARS THEY REPLACED IT . AC RUMBLE IN HOT WEATHER
I WENT TO THE PARK WITH MY WIFE AND 1 YEAR OLD SON, I PARKED THE CAR AND RETURNED A FEW HOURS LATER, THE STEERING COLUMN WAS LOCKED AND THE KEY WOULD NOT START OR UNLOCK THE STEERING WHEEL, THE CAR HAD TO BE DRAGGED OUT OF PARKING SPACE SINCE THE STEERING WHEEL WOULD NOT UNLOCK AND THE CAR WAS STUCK IN PARK. IT WAS TOWED TO THE DEALERSHIP WHERE THEY DIAGNOSED A BAD STEERING COLUMN $1600 REPAIR BILL, AFTER RESEARCHING THE ISSUE I HAVE FOUND HUNDREDS OF OWNERS OF THE SAME VEHICLE WHICH HAVE THE EXACT SAME ISSUE AND REPAIR, SO THIS IS A VERY COMMON AND KNOW ISSUE BY MERCEDES BENZ. I BELIEVE THAT IF THE STEERING COLUMN CAN BECOME LOCKED IT COULD POTENTIALLY TURN VERY DANGEROUS IF THE CAR IS IN MOTION BECAUSE THE OPERATOR WOULD BE UNABLE TO MANEUVER THE VEHICLE.
I RECEIVED A RECALL NOTICE A LONG TIME AGO (AS MUCH AS 2 YEARS OR MORE?). I KEEP CHECKING WITH THE DEALER ONLY TO BE TOLD THEY HAVEN'T RECEIVED REPLACEMENT AIRBAGS. I DON'T LIKE THE SAFETY IMPLICATIONS AS WELL AS THE POSSIBLE IMPACT ON THE VALUE OF MY CAR. WHAT CAN BE DONE TO EXPEDITE REPLACEMENT?
I FILLED MY GAS TANK UP FRIDAY EVENING, WENT HOME AND PARKED MY VEHICLE IN THE GARAGE. THE NEXT MORNING THERE WAS A STRONG SMELL OF GASOLINE COMING FROM THE CAR. I TOOK IT TO THE MERCEDES DEALER AND THEY SAID THE SEAL AND CAP UNDER THE PASSENGER BACK SEAT NEEDED TO BE REPLACED. THEY WANTED TO CHARGE $434. NOT ONLY IS THIS DANGEROUS IT SHOULD NOT BE THE CONSUMERS RESPONSIBILITY WHEN THE MANUFACTURER PROVIDED FAULTY MATERIAL.
I NOTICE THE DRIVER'S SIDE FRONT AND REAR OF THE VEHICLE WAS COMPLETELY SOAKED WITH WATER AFTER A NIGHT OF HEAVY RAIN. I CONTACTED THE DEALER AND WAS ADVISED BY THE SERVICE ADVISOR THIS IS A COMMON PROBLEM WITH THESE VEHICLES. AFTER THE VEHICLE WAS AT THE DEALERSHIP FOR A FEW DAYS I WAS ADVISED THAT THERE IS A DRAIN HOSE FROM THE SUNROOF THAT IS CLOGGED AND THE REPAIRS WILL NOT BE COVERED UNDER WARRANTY. I INFACT WENT TO THE DEALERSHIP THE SAME DAY AND WAS ADVISED BY THE SAME SERVICE ADVISOR THAT THERE WAS ANOTHER VEHICLE THAT CAME IN THAT SAME MORNING WITH THE SAME ISSUE!!! I THEN CONTACTED MERCEDES BENZ USA, SINCE THIS INFACT SEEMS LIKE A DESIGN FLAW OR VEHICLE DEFECT WHICH CAN DAMAGE THE ELECTRICAL COMPONENTS OF THE VEHICLE. AFTER SEVERAL DAYS I THEN CONTACTED THE CASE MANAGER AGAIN AT MERCEDES BENZ AND WAS ADVISED THAT AFTER REVIEWING THE CASE THEY WILL NOT ASSIST WITH ANY REPAIRS. I WAS ALSO OFFERED A $1000 TO PURCHASE OR LEASE A NEW VEHICLE EVEN THOUGH THEY WERE NOT ABLE TO ASSIST WITH DEFECT IN THE CURRENT VEHICLE. THIS ISSUED SHOULD BE A RECALL CONSIDERING THE FACT THAT IT IS IN NO WAY THE FAULT OF THE OWNER THESE VEHICLES ARE DESIGNED WITH A DEFECT AND HAVE TO COME OUT OF POCKET FOR REPAIRS. THESE VEHICLES ARE VERY EXPENSIVE AND YOU WOULDNT EXPECT THIS MAJOR REPAIR AFTER JUST 4 YEARS OF OWNERSHIP.
THIS IS A WELL DOCUMENTED ACCIDENT AS IT INVOLVED A POLICE CHASE OF A FELON WHO RAN A RED LIGHT AT APPROXIMATELY 50 MPH. MY CAR WAS HIT ON THE LEFT FRONT SIDE AND IS DEEMED TOTALED. NO AIR BAGS DEPLOYED IN MY VEHICLE AND I REQUIRED EMERGENCY TRANSPORT TO THE LOCAL HOSPITAL EMERGENCY ROOM. THIS ALSO INVOLVED A POLICE SHOOTING INCIDENT WITH THE DEATH OF THE OTHER DRIVER. THE VEHICLE IS PENDING TOWING TO A SALVAGE YARD.THE PRIMARY CONCERN IS A QUESTION OF DEFECTIVE AIR BAG DEPLOYMENT AND FUTURE POTENTIAL INJURY TO OTHERS.
MY AIRBAG WARNING LIGHT KEEPS COMING ON. MY COMPLAINT INVOLVES 2 RECALL NOTICES I RECEIVED ON THE MERCEDES BENZ 300C CLASS WHICH HAS DEFECTIVE TAKATA AIR BAGS ON THE PASSENGER AND THE DRIVER'S SIDES THAT COULD POTENTIALLY KILL. MERCEDES USA SAID IT WILL NOT HAVE AIRBAGS TO REPLACE IN MY CAR UNTIL LATE 2018 FROM NHTSA. MERCEDES BENZ'S RESPONSE IS THAT NO ONE HAS YET DIED IN ONE OF ITS VEHICLES DUE TO TAKATA AIRBAGS. MERCEDES HAS DIRECTED VICTIMS OF THESE DEFECTIVE AIRBAGS TO THE NHTSA NATIONAL HIGHWAY AND SAYS THE BAGS WILL NOT BE AVAILABLE TO REPLACE UNTIL LATE 2018 WHEN NHTSA RELEASES THEM. I'VE ALREADY WAITED AND RISKED MY LIFE FOR MORE THAN A YEAR, ACTUALLY 4 YEARS. MERCEDES COULD CARE LESS. MY REQUEST IS THAT MERCEDES RETURN THIS CAR FOR THE SIMPLE FACT THIS CAR IS A 2011. IT WAS WIDELY REPORTED IN THE WALL STREET JOURNAL AND OTHER NEWS OUTLETS THAT HONDA AND TAKATA FOUND OUT THE BAGS WERE DEADLY AND DEFECTIVE AS FAR BACK AT LEAST AS 2001, HOWEVER, KEPT IT UNDER WRAPS. MERCEDES KNEW WHEN IT MADE THE DECISION TO PURCHASE THESE AIR BAGS AND INSTALL THEM INTO LATER MODEL VEHICLES, PROBABLY AT DRASTIC DISCOUNTS, THAT THE DEFECTIVE BAGS WERE NO GOOD AND WORSE POTENTIALLY DEADLY. ALREADY PEOPLE HAD DIED FROM THESE AIRBAGS. I DON'T WANT TO BE THE FIRST ONE TO DIE IN A MERCEDES DUE TO THESE AIRBAGS. I JUST HEARD BACK FROM THE NATIONAL TRANSPORTATION SAFETY BOARD, WHO SAID THAT MERCEDES IS MISINFORMING CONSUMERS. IT DOES NOT HAVE AIRBAGS THAT WILL BE RELEASED IN 2018. I CAN SEND YOU THE LETTER FROM MERCEDES DECLINING TO TAKE THE CAR BACK AND FROM NTSB REFERRING ME TO YOU. I WANT MY MONEY BACK. IT'S THE BIGGEST FLEECE OF AMERICAN CONSUMERS I HAVE EVER SEEN. ALL I HAVE IS A LETTER FROM MERCEDES DECLINING TO TAKE ITS CAR BACK, A PICTURE OF THE WARNING AIRBAG LIGHT THAT COMES ON THE DASH BOARD AND A LETTER FROM NTSB. I CAN MAIL THESE TO YOU IF YOU NEED THEM.
ELECTRONIC INGITION SYSTEM MALFUNCITON CAR WANT START, ALL LIGHTS ON,RADIO WORKS BATTERY SEEMS TO BE OPERATING , TOOK TO DEALER EIS IS THE ISSUE, COST IS EXTREME, AFTER READING REVIEWS THIS IS AN ONGOING ISSUE AFTER WARRANTY EXPIRES. NO RECALL HAS BEEN AUTHORRIZED...THIS IS AN ISSUE MERCEDEZ BENZ
CAR STOPPED SUDDENLY IN THE MIDDLE OF THE ROAD , LOST POWER, STOPPED, ALL THE LIGHTS WENT OFF, PULLED IT TO THE SIDE, FOUND OUT FROM THE DEALER ALTERNATOR GONE BAD, WAITING FOR NEW ONE FOR INSTALATION AT THE DEALER, SURPRISING TO SEE A ALTERNATOR ON MERCEDES GONE WRONG IN 30000 MILES
TAKATA RECALL
TOTAL FAILURE OF IGNITION SYSTEM, DROVE THE CAR PARKED IT, WENT TO GET BACK IN 20 MINUTES LATER WOULD NOT START, TRIED BOTH KEYS NO LUCK. CAR WOULD NOT RECOGNIZE EITHER KEY BEING INSERTED INTO IGNITION. 37 DAYS OUT OF FACTORY WARRANTY LUCKILY ENOUGH THIS COMPLETE VEHICLE FAILURE HAPPENED AFTER MY WIFE AND I JUST FINISHED A ROAD TRIP TO VIRGINIA, IF THIS WOULD OF HAPPENED AT SOME REST STOP, OR GOD FOR BID WHILE WE WERE DRIVING THE VEHICLE, IT WOULD OF BEEN A HUGE SAFETY RISK. *TR
I RECEIVED EMAILS INFORMING ME THAT THE AIR BAGS IN MY VEHICLE CAN EXPLODE AND EMIT METAL FRAGMENTS. I WAS INFORMED THAT THEY ARE WAITING FOR REPLACEMENT PARTS. IT'S BEEN ALMOST 2 YEARS NOW AND I AM STILL WAITING.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE MANUFACTURER HAD NOT INCLUDED THE VEHICLE IN THE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) UNTIL AFTER THE VEHICLE HAD BEEN PURCHASED AS WELL AS THE CONTACT HAD EXPERIENCED A CRASH. THE CONTACT WAS AT A STOP AND A VEHICLE TRAVELING AT A HIGH RATE OF SPEED OVER 50 MPH, CRASHED INTO THE REAR OF THE VEHICLE. A DEALER WAS NOT CONTACTED TO INSPECT AND DIAGNOSE WHY THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE NECK, HEAD, BACK AND FURTHER MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE CRASH. THE INSURANCE COMPANY COVERED THE COLLISION DAMAGES HOWEVER, THEY HAD NOT INSPECTED WHY THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE CRASH YEARS LATER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
THE PASSENGER SIDE OF THE CAR GOT FLOODED WITH WATER. THE DEALERSHIP FOUND THAT THE LEAK WAS FROM THE RIGHT SIDE SUNROOF DRAIN AND THAT THEY WOULD HAVE TO REMOVE THE HEADLINER AND PASSENGER SIDE INTERIOR CARPETING TO ACCESS THE AFFECTED AREAS. THE $795 ESTIMATE BALLOONED TO $1600 WHEN THEY SAID THAT THE SEATING WOULD HAVE TO BE REMOVED TO REMOVE THE ENTIRE CARPET BECAUSE THERE WAS MORE WATER THAT HAD GOTTEN INTO THE CAR THAN THEY ORIGINALLY THOUGHT! THIS SOUNDS LIKE A DESIGN DEFECT IN THIS VEHICLE! THIS COULD BE DANGEROUS WITH THE ELECTRIC POWER AND HEATED SEATS! *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS
"TAKATA RECALL" SEVERAL YEARS AGO I STARTED RECEIVING NOTICES ABOUT THE TAKATA AIRBAG RECALL. I HAVE YET TO RECEIVE A DATE IN WHICH THE FAULTY AIRBAG CAN BE REPLACED. PLEASE ARRANGE TO GET THE REPLACEMENT PARTS TO MY LOCAL DEALERSHIP WITHIN THE NEXT 30 DAYS. THERE ARE 2 DEALERSHIPS IN MY AREA. THEY ARE: MERCEDES BENZ OF MEMPHIS AND MERCEDES BENZ OF COLLIERVILLE. I LOOK FORWARD TO GETTING THIS REPLACEMENT AIRBAGS ASAP. THANK YOU.
LAS LUCES DELANTERAS DEL VEHCULO DE REFERENCIA PRESENTAN UN ALUMBRADO TENUE Y POBRE, LO QUE REDUCE LA VISIBILIDAD HACIA EL FRENTE REPRESENTANDO UN PELIGRO A LA VIDA DE LAS PERSONAS QUE TRANSITAN EN DICHO VEHCULO AL GUIAR DURANTE LA NOCHE. EL 27 DE SEPTIEMBRE DE 2014, LA COMPUTADORA DEL VEHCULO COMENZ A INDICAR PROBLEMAS CON LAS LUCES DELANTERAS, IZQUIERDA Y DERECHO. AL SER LLEVADO A INSPECCIN, SE ME INDICA QUE ES NECESARIO EL REEMPLAZO DE LOS FOCOS DELANTEROS COMPLETAMENTE.
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAGS DEPLOYED ON SEVERAL OCCASIONS. ON ONE OCCASION, THE CONTACT WAS ATTEMPTING TO EXIT A HIGHWAY AND THE HEAD RESTRAINT AIR BAG DEPLOYED CAUSING THE CONTACT TO BECOME UNCONSCIOUS. THE CONTACT SUSTAINED A HEAD CONCUSSION AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,442.
I RECEIVED A SAFETY RECALL LETTER ON JUNE 2014 FOR TAIL LIGHT PROBLEM. I CALL THE DEALER IMMEDIATELY AND IT'S GOING TO BE DECEMBER AND THEY HAVE NOT DO ANYTHING. *TR
WHEN COMING TO A STOP OR LETTING OFF THE ACCELERATOR PEDAL IT FEELS AS IF THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. I SUSPECT IT'S EITHER COMING FROM THE DRIVE SHAFT OR TRANSMISSION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP A NUMBER OF TIMES BUT CAN NOT DUPLICATE AFTER IT HAPPENED GOING ON A TEST DRIVE WITH A TECHNICIAN. *TR
"TAKATA RECALL"
TAMATA RECALL
TAKATA RECALL - STILL NO PARTS AVAILABLE!! BEEN WAITING 2 YEARS NOW AND NO ANSWER IN SIGHT. I HAVE 2 SMALL CHILDREN WITH SPECIAL NEEDS- THIS NEEDS TO GET FIXED ASAP!
SUN ROOF AND LIGHTS INSIDE THE CAR STOPPED WORKING SUDDENLY CAUSING COMPLETE DARKNESS INSIDE THE CAR AT NIGHT TIME. *TR
I'VE BEEN TRYING TO REPLACE AIRBAGS THAT HAVE BEEN ON RECALL FOR4 YEARS BUT THEY ALWAYS SAY THERE ARE UNAVAILABE SINE RECAL IS SO LARGE?
CAR HAS A STRONG SULFUR/ROTTEN EGG SMELL AT ACCELERATION. HAD TO COMPLAIN TO LOCAL MERCEDES-BENZ DEALER SEVERAL TIMES OVER 3 YEARS BEFORE SOMEONE LOOKED INTO THE ISSUE. THE DEALERSHIP BLAMED AN ACCIDENT IN JAN 2014 FOR PROBLEM, BUT SULFUR SMELL DURING ACCELERATION WAS PRESENT BEFORE THE ACCIDENT. INSTRUCTED TO TIGHTEN THE SEAL ON THE BUMPER IN OCTOBER 2016. STILL HAVING SULFUR SMELL ENTER CAR WHEN ACCELERATING ESPECIALLY WITH THE AIR CONDITIONER ON, THOUGH NOT AS STRONG AS BEFORE THE BUMPER SEAL WAS RETIGHTENED. THE SMELL STILL PERSISTS SO THE PROBLEM IS STILL THERE.
PURCHASED THIS CAR BRAND NEW IN AUGUST OF 2011. SINCE THEN THE CAR HAS DIED 3 TIMES. THE FIRST TIME THEY THOUGHT IT WAS THE IGNITION. THE SECOND TIME, JUST 6 WEEKS AGO, THEY COULD NOT FIGURE OUT WHAT WAS WRONG SO AFTER 8 DAYS, THEY GAVE THE CAR BACK TO ME. OF COURSE WHILE THEY HAVE IT, IT STARTS RIGHT UP. WHAT HAS HAPPENED IS THAT I WOULD GET IN THE CAR AND IT SIMPLY WOULD NOT START, WON'T LOCK OR UNLOCK AND TRUNK WOULD NOT OPEN. NOT EVEN WHEN I TRIED THE KEY MANUALLY. IT SOUNDS ELECTRICAL TO ME. THE FIRST TIME IT HAPPENED, ONE OF THE MECHANICS TOLD ME HE HAD NOT SEEN THIS PROBLEM WITH MB IN 25 YEARS. I AM EXTREMELY UNHAPPY AND WILL NOT PURCHASE ANOTHER MB EVER AGAIN. *TR
REPEATEDLY, VEHICLE REFUSES TO START ON FIRST TRY. INSERT KEY, STEERING WHEEL UNLOCKS. TURN IT, ALL LIGHTS COME ON. TURN TO START AND NOTHING HAPPENS. TURN SWITCH ALL THE WAY OFF AND THEN TRY AGAIN AND IT STARTS. *TR
LEFT SIDE TAIL LIGHT ASSEMBELY MELTED AND CAUGHT THE TRUNK ON FIRE. I HAVE 10 OF THESE C300S THAT ARE AFFECTED WITH THE SAME PROBLEM. I HAVE SPOKE WITH MERCEDES ON THIS ISSUE AND THEY ARE DECLINING TO DO THE REPAIR AT NO COST. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED NO MATTER WHAT..I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THESE CARS AND YET THERE IS NO RECALLS OR TSBS ON THIS ISSUE. ANY HELP ON THIS WOULD BE APPRECIATED.. *TR
THE AIR BAGS ON MY C300 MERCEDES 2011 DID NOT DEPLOY DURING FRONT CRASH. THE ACCIDENT HAPPENED AT A T INTERSECTION STREET. I WAS AT THE FRONT LANE AT A T INTERSECTION STOPPING DURING RED LIGHT. A VOLVO CAR FROM THE OTHER SIDE OF THE INTERSECTION THAT WAS TRYING TO MAKE A LEFT TURN-INTO THE STREET THAT I WAS STOPPING ON- CRASHED INTO MY VEHICLE FRONT TO FRONT AS A RESULT OF AVOIDING GETTING CRASHED BY ANOTHER CAR THAT WAS PASSING RED LIGHT INTO IT'S OPPOSITE DIRECTION. THE VOLVO THAT CRASHED INTO MY CAR FRONT TO FRONT PUSHED MY VEHICLE ABOUT 10 FEET BACK WORDS AND CAUSED MY VEHICLE TO CRASH INTO AN SUV WITH THE REAR RIGHT SIDE OF MY VEHICLE INTO THE REAR LEFT SIDE OF THE SUV THAT CAUSED MY CAR TO STOP. A POLICE REPORT WAS TAKEN AT THE SCENE. I THEN HAVE REQUESTED FROM THE COLLISION CENTER AT THE MERCEDES DEALER WHO HANDLED MY CAR, TO LOOK INTO THE AIR BAGS TO CHECK WHETHER THERE WERE A MANUFACTURE DEFECT WITH THE AIRBAG FOR NOT DEPLOYING. FEW DAYS LATER, MY CAR WAS REPORTED A TOTAL LOSS. *TR