2011 Mercedes-Benz C-Class Complaint Log

TAKATA RECALL IT'S BEEN OVER A YEAR SINCE THE TAKATA AIRBAG RECALL WAS IDENTIFIED AND MERCEDES BENZ STILL DOES NOT HAVE A SOLUTION OR ESTIMATED TIME WHEN THE REPAIRS WILL BE AVAILABLE.

WE HAVE THE RECALL AND I AM SORRY I DO NOT HAVE THE NUMBER WHERE THE WIRING HARNESS TO THE TAIL LAMPS COULD MELT CATCHING FIRE CAUSING THE REAR LAMP TO GO OUT. MINE HAS DONE SO. MY WIFE DRIVES 35 MILES 1 WAY TO WORK EACH DAY AND BECAUSE IT WAS AT NIGHT WHEN THIS HAPPENED I HAD TO GO OUT ON I-64 WHICH IS A 70MPH INTERSTATE HIGHWAY AND DO A TEMP FIX SO SEE COULD GET HOME. I HAVE CONTACTED THE DEALER WHICH AT TIME PARTS WERE NOT AVAILED AND THE DEALER WAS TO CONTACT ME WHEN THEY RE AVAILED, WHICH THE YOUNG LADY EVEN WHEN THEY SENT OUT THE CONTACT BUT DID NOT BOTHER TO TELL THE REST. IT HAD BEEN SO LONG WE HAD FORGOTTEN ABOUT THE RECALL AND IT WASN'T TILL WE RECEIVED THE NOTICE ABOUT THE TAKATA INFLATOR RECALL WERE WE INFORMED THAT THE TAIL LAMPS ARE ON RECALL. NOT HAPPY ABOUT THE INFLATOR RECALL AND THAT THE MANUFACTURE HAS TRIED NOTHING TO MAKE US CONFIDANT ABOUT THIS WE FEEL VERY UNSAFE. BACK TO THE TAIL LAMPS WE DID MISS AN APPOINTMENT BUT DID CALL BACK TO GET ANOTHER ONE. WHEN THE DEALER STATED THAT THEY HAD NO APPOINTMENT ON THIS AND COULD NOT HELP ME WITH ALTERNATE TRANSPORTATION I COULD NOT LEAVE THE VEHICLE AT THAT TIME. I CALLED THE DEALER(TYSINGER MERCEDES)AND THE OFFERED NO SOLUTION AND WAS GIVEN MERCEDES CORPORATE NUMBER SPOKE WITH THE CUSTOMER REP EXPLAINED THE SITUATION AND WAS REFERRED TO THE MANAGERS WHO HAVE NOT REACHED OUT TO ME AND NOW I AM IN THE SAME SITUATION AS STARTED. IS THERE ANY THING YOU CAN DO TO HELP ME GET TIS MATTER FIXED?

TAKATA AIR BAGS, MERCEDES KEEPS EXTENDING THE FIX DATE. THEY HAVE CHANGED THE PRIORITY GROUP FOR MY CAR FROM 4 TO 5 AND PUSHED THE DATE OUT, AS OF 6/11/18 I HAVE HAD NO CONTACT SINCE 1/18 STATING PARTS WILL BE AVAILABLE BY 6/18.

MY CAR HAS TWO RECALLS FOR THE AIRBAGS WHICH MEANS MY CAR CAN NOT BE TRADED IN BECAUSE IT'S NOT RESALEABLE. THESE RECALLS ARE NOT MINORITY'S AND WE RISK SERIOUS INJURY OR POSSIBLE DEATH BECAUSE MERCEDES CAN FIX THE PROBLEM. REASSURANING KNOWING IF YOU'RE EVER IN AN ACCIDENT YOUR AIRBAGS MAY DISTINCTION DURING IMPACT OR BE THE REASON YOU DIE. I'M STUCK WITH THIS CAR UNTIL THE REMEDIES ARE AVAILABLE, BUT I'M ALSO STUCK WITH RISKING MY LIFE. I STARTED HAVING TRANSMISSION PROBLEMS WITH HESITATING TO SPEED UP FROM A STOP OR SLOWER SPEED. THE DEALERSHIP SAID IT WAS MY INTAKE MANIFOLD FLAP THAT NEEDED TO BE REPLACED. OF COURSE THAT WASN'T THE PROBLEM AND IT'S GETTING WORSE. I HAD IT LOOKED AT AGAIN TO BE TOLD NOTHING WAS WRONG AND NO CODES WERE DISPLAYED DURING THE DIAGNOSTIC CHECK. MEANWHILE MY CAR GETS WORSE BY THE WEEK AND MY TRANSMISSION FEELS LIKE SOMETHING IS CLEARLY WRONG. FOR THE THIRD TIME I HAD IT CHECKED AND THIS TIME HAD A TECHNICIAN RIDE WITH ME. HE NOTED THE HESITATING FEELING WHILE DRIVING AND VALIDATED MY CONCERNS. HE SAID HE PERSONALLY BELIEVES MY TRANSMISSION IS MALFUNCTIONING BUT MERCEDES IS COVERING THEIR TAILS. HE SUGGESTED I TAKE IT TO A PRIVATE MECHANIC WHO SPECIALIZES IN MERCEDES UNLESS I WANT TO PAY $9,000 TO MERCEDES TO BE TOLD A RANGE OF THINGS NEED TO BE FIXED AND THE PROBLEM NEVER BE SOLVED. ABSOLUTE RIP OFF AND I'LL NEVER BUY MERCEDES AGAIN.

TAKATA RECALL- ITS BEEN MORE THAN 1 YEAR SINCE THE RECALL AND THE MERCEDES BENZ DEALERSHIP IS STILL NOT ABLE TO REPLACE THE FRONT AND PASSENGER AIRBAGS. I DRIVE THIS CAR DAILY... I DON'T THINK THE CONSUMER SHOULD RISK THEIR LIFE IF THERE IS A FAULTY AIRBAG. THERE SHOULD BE SOME OTHER TYPE OF ARRANGEMENTS TO REPLACE THESE FAULT AIRBAGS BY NOW?! THE RECALL NOTICES ARE: 16V081 & 16V363

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE DRIVING 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE "CHECK AIR BAGS" MESSAGE APPEARED. THE VEHICLE STALLED AND LOST POWER. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER (PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS, 6113 LEMMON AVE, DALLAS, TX 75209, 214-526-8701) INFORMED THE CONTACT THAT HE COULD NOT SCHEDULE AN APPOINTMENT BECAUSE THEY DID NOT HANDLE AIR BAG REPAIRS. THE CONTACT WAS INFORMED THAT PARTS WERE UNAVAILABLE AND THAT HE WOULD RECEIVE A LETTER FROM THE MANUFACTURER WHEN PARTS ARRIVED FOR THE TWO OPEN NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THEY EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR AND RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

TAKATA RECALL - I RECENTLY PURCHASED A 2011 USED MERCEDES BENZ WHICH HAS TWO OPEN RECALLS FOR DEFECTIVE AIR BAGS. I WAS ADVISED BY THE DEALERSHIP A REMEDY WOULD BE COMING IN THE NEAR FUTURE BUT I HAVE BEEN UNABLE TO VERIFY THIS CLAIM. PLEASE ADVISE WHEN THIS RECALL WILL BE REMEDIED AND WHAT MY RECOURSE IS IN THE MEANTIME.

TAKATA RECALL--MY 2011 MERCEDES BENZ C300 HAD RECALLS FOR DRIVER AND ALSO PASSENGER AIRBAGS ON 2/11/16 AND 5/23/16 RESPECTIVELY. CURRENTLY THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE. THANK GOODNESS, MY VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT THAT DEPLOYED THE AIRBAGS. BUT, I DON'T FEEL SAFE IN THE VEHICLE AS THE DEPLOYMENT OF THE AIRBAGS COULD CAUSE DEATH OR SERIOUS INJURY FOR THE DRIVER AND/ OR THE PASSENGER. AS MY CAR IS NOW 6 1/2 YRS OF AGE, I DECIDED TO TRADE IT IN ON A NEW VEHICLE. I WAS GIVEN VERY BAD NEWS THAT BECAUSE THERE WAS NO FIX FOR THE AIRBAGS, I WOULD GET A VERY LOW OFFER FOR MY TRADE IN. IN FACT, THE DEALERSHIP REALLY DIDN'T WANT MY CAR AS A TRADE AT ALL!!

STEERING WHEEL LOCK MECHANISM FAILURE. IT KEEPS THE CAR FROM STARTING. MY LOCAL DEALER STATED THIS IS A COMMON FAILURE IN MERCEDES. AND THAT THERE SHOULD BE A RECALL ON THESE.

STEERING COLUMN LOCK FAULTY EIS/ESL CAR WON'T START NUMEROUS COMPLAINTS FROM OTHERS OWNERS. WENT ON BREAK TOOK NAP IN CAR COME BACK 1 HOUR LATER WON'T START.

THERE APPEARS TO BE IS A CRACK ON THE FUEL FILTER. THIS CRACK HAS RESULTED IN A FUEL LEAK, INCREASING THE RISK OF A FIRE. THE TOP OF THE FUEL SENDING UNITS ARE LEAKING. HIGH FUMES ODOR INSIDE AND OUT OF THE VEHICLE BOTH WHEN IT IS STATIONARY AND IN MOTION REGARDLESS IF IT'S ON THE HIGHWAY, TURNING OR CITY STREET.

2011 MERCEDES-BENZ 300C. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. UPDATED 10/03/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TUCSON (6350 E GRANT RD, TUCSON, AZ 85715, (520) 886-1311) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - RECALL WAS ANNOUNCED IN MAY 2016 FOR MY VEHICLE. NEITHER MERCEDES BENZ NOR THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (PARK PLACE) HAS SCHEDULED A REPAIR. IT IS OVER 12 MONTHS PAST THE DATE WHEN THE RECALL WAS ANNOUNCED.

TAKATA RECALL... I CAN'T SEEM TO FIND AN AUTHORIZED MERCEDES DEALERSHIP HERE IN HAWAII THAT HAS THE PARTS TO FIX MY RECALL. I'M AM PREGNANT AND HAVE CHILDREN AND WANT THIS FIXED. I DON'T WANT TO WAIT UNTIL SOMETHING HAPPENS BEFORE IT GETS FIXED . IT WILL BE A BAD ENDING FOR EVERYONE INVOLVED.

TAKATA RECALL. AS OF TODAY HAVE NOT HEARD FROM THE DEALER TO SOLVE THE PROBLEM

RECALL NOT FILLED

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE CHECK ENGINE, AIR BAG, TRACTION CONTROL, AND LEFT SIDE MARKER WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOM MASANO MERCEDES-BENZ (815 LANCASTER AVENUE, READING, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 100,642. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. WHEN FUELING THE VEHICLE, STRONG FUEL VAPORS LEAKED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WESLEY CHAPEL, 2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544, (813) 200-7788) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. UPON INSPECTION, THE CONTACT FOUND THAT THE VEHICLE RETAINED EXCESSIVE WATER. THE VEHICLE WAS TAKEN TO BENZEL-BUNCH MOTOR CAR (28 GRAND AVE, ENGLEWOOD, NJ) WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S DRAINS WERE CLOGGED AND THEY WOULD NEED TO PERFORM A FLUSH TO REMOVE THE WATER AND REWIRE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

2011 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO EXTERIOR LIGHT SAFETY RECALL. *LD THE CONSUMER REQUESTED A STAUS REPORT FOR ODI NUMBERS 10983063 AND 10984235. UPDATED 09/06/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THEY WERE WAITING FOR NHTSA TO APPROVE THE REPLACEMENT PARTS AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 06/21/17 *BF *JS

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL SMOKE ODOR WAS PRESENT. THE VEHICLE WAS TOWED TO INSKIP MERCEDES, LOCATED AT 1557 BALD HILL ROAD, WARWICK, RI 02886, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SIGNAL ACQUISITION MODULE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,282.

MY REAR LEFT TAIL LAMP LIGHTS WAS GOING DIMMER AND NOW IT DOES NOT WORK I CHECKED WIRES AND ONE LOOKS LIKE IT'S BURNING ...I'M NOT SURE

BOUGHT MY CAR FROM MERCEDES BENZ OF SAN DIEGO IN 2011. THEY HAVE NOT REPLACED AIRBGS YET AND IT IS 2017.

TAMARA RECALL - NO ACTION TAKEN BY MANUFACTURER IN OVER A YEAR SINCE THE RECALL. IT IS UNACCEPTABLE TO BE DRIVING AN UNSAFE VEHICLE FOR THIS AMOUNT OF TIME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MEMPHIS (5389 POPLAR AVE, MEMPHIS, TN 38119, (901) 345-6211) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I RECEIVED A LETTER ON 5/2016 AND STILL HAVE NO INFORMATION ON WHEN THIS WILL BE REMEDIED. I AM GETTING UPSET AND WORRIED.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). THE DEALER DIAGNOSED THAT THE VEHICLE'S TAIL LIGHT BULB CARRIER WAS NOT PART OF THE MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING SYMPTOMS DESCRIBED IN THE RECALL; HOWEVER, THE MANUFACTURER'S RECORDS INDICATED THAT THE VEHICLE WAS REPAIRED BACK IN SEPTEMBER OF 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF HONOLULU, 818 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MERCEDES C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER REQUESTED A STATUS REPORT UPDATE FOR ODI NUMBERS 10983063 AND 10984235. UPDATED 09/06/2017*JS

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BENZEL-BUSCH MOTOR CARS IN ENGLEWOOD, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 291-2007) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL IS TAKING TO LONG TO RECTIFY. IT'S BEEN OVER A YEAR AND STILL WAITING FOR REPLACEMENT PART.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ABOUT 5 MONTHS AGO I SMELLED A STRONG ODOR OF GAS FUMES OMITTING FROM MY CAR WHILE I WAS DRIVING ON THE FREEWAY. I LIVE IN SOUTHERN CALIFORNIA WHERE THE WEATHER GETS EXTREMELY HOT. I BROUGHT MY CAR IN TO GET CHECKED OUT AT A LOCAL MECHANIC SHOP ON 12/23/2016 AND IT TURNS OUT THAT THE FUEL TANK WAS CRACKED AND LEAKING FUEL. I LOOKED ON THE NHTSA DATABASE AND FOUND A RECALL REPORTED ON 12/03/2012 REGARDING A FUEL FILTER LEAK AS MENTIONED BELOW. NHTSA CAMPAIGN NUMBER: 12V557000 MANUFACTURER MERCEDES-BENZ USA, LLC. COMPONENTS FUEL SYSTEM, GASOLINE SUMMARY MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2011-2012 S400, S550, S550 4MATIC, S63 AMG, C300, C300 4MATIC, E350, GLK350, GLK350 4MATIC, CL550 4MATIC, AND CL63 AMG VEHICLES I MANUFACTURED FROM APRIL 18, 2011, THROUGH JULY 12, 2011. DUE TO AN IRREGULARITY STEMMING FROM THE MOLDING PROCESS OF THE FUEL FILTER FLANGE, THE FUEL FILTER FLANGE MAY CRACK WHEN OPERATED IN HIGH TEMPERATURES. ALTHOUGH THE RECALL WAS SPECIFICALLY FOR MERCEDES BENZ C300 MANUFACTURED IN 2011, I BELIEVED IT SHOULD ALSO EXTEND TO THE PREVIOUS YEAR; 2010. IM REPORTING THIS TO SEE IF ANY OTHER CARS HAD THE SAME EXACT ISSUE AS WHAT WAS DESCRIBED ABOVE. I BELIEVE THIS IS A DEFINITE FIRE RISK ESPECIALLY TO THOSE LIVING IN VERY HOT LOCATIONS SUCH AS SOUTHERN CALIFORNIA. I WOULD LIKE TO KNOW IF THE RECALL COVERS MY CAR AND IF SO I WOULD LIKE TO GET REIMBURSED FOR THE SERVICES I PAID TO THE MECHANIC SHOP. THANK YOU.

TAKATA RECALL - IT HAS BEEN OVER 2 YEARS SINCE I RECEIVED THE AIR BAG RECALL NOTICE, AND THE DEALER STILL DOES NOT HAVE THE PARTS TO REPLACE MY DEFECTIVE AIR BAG. WHY SHOULD I NOT BE CONCERNED ABOUT MY SAFETY?

TAKATA RECALL -- WHAT OTHER ALTERNATIVES ARE AVAILABLE SINCE THE MANUFACTURERS ARE TAKING FOREVER TO COMPLETE THIS PROCESS? DOES ANYONE IN AMERICA MAKE AIRBAGS? I TOOK MY CAR TO TYSINGER TODAY AND ASKED THEM TO JUST DEACTIVATE BOTH AIRBAGS AND THE GUY SAID IT WAS AGAINST THE LAW, BUT I FOUND A FORM REGARDING DEACTIVATION OF THE BAGS. SO, WHAT DO I NEED TO DO TO DEACTIVATE THE BAGS? I FEEL LESS AT RISK DRIVING THIS CAR WITHOUT THOSE BAGS RUPTURING. I SHOULDN'T BE FORCED TO DRIVE WITH THOSE AIRBAGS AND CAN'T AFFORD TO BUY ANOTHER CAR. MY HUSBAND BOUGHT THIS CAR AS A SURPRISE THIS YEAR -- SURPRISE IS ON ME -- NOT HAPPY WITH THIS SITUATION, WE SHOULD FEEL SAFE IN OUR CARS! *TR

I HAVE A ERROR MESSAGE ON MY CAR ABOUT MY AIRBAG ALSO I HAVE CALLED ABOUT RECALL ON THEM SEVERAL TIMES AND THEY KEEP TELLING ME WHEN THEY GET ALL THE RECALLS AND PARTS IN THEY WILL DO A MASSIVE REPAIR THIS HAS BEEN GOING ON FOR 1 LAST 18 MONTHS

TAKATA RECALL. I HAVE CONTACTED MERCEDES BENZ OF NAPLES AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS AND DID NOT KNOW WHEN THEY WOULD GET THEM IN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED OVER IN THE IGNITION. THE DEALER (CARLTON MOTORCARS, 2446 LAURENS RD, GREENVILLE, SC 29607, (864) 213-8000) DIAGNOSED THAT THE ELECTRONIC EMISSIONS SWITCH NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TO CHECK TO DETERMINE WHEN A DEALER COULD SCHEDULE THE RECALL REPAIRS THE APPROXIMATE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *CN

LETTER FROM SENATOR TOOMEY ON BEHALF OF CONSTITUENT RE TAKATA AIR BAG RECALL DIFFICULTIES. *SMD THE CONSUMER WAS ATTEMPTING TO SELL THE VEHICLE, UNTIL THE IT WAS DISCOVERED THERE WAS A RECALL. *JB

TAKATA RECALL ON AIRBAGS. I HAVE REACHED OUT TO THE LOCAL MERCEDES BENZ DEALER BENTONVILLE AR 72712 BUT DEALER SAYS THEY CAN ONLY CALL WHEN THEY GET THE PARTS TO REPLACE. THEY HAVE NOT CALLED ME ALMOST FOR LAST 12 MONTHS. I DON'T KNOW WHAT TO DO NEXT. PLEASE ADVISE. THE CAR IS NOT REPLACED WITH THE NEW AIR BAGS. IT STILL RUNNING ON THE ORIGINAL DEFAULTED AIRBAGS.

I HAD TO PAY FOR A FUEL FILTER LEAK DUE TO A CRACK OF THE FUEL FILTER FLANGE AND WAS TOLD THIS WAS NOT A RECALL ON MY VEHICLE, BUT WHEN I WAS LOOKING AT RECALLS FOR MY YEAR AND MODEL I CAME ACROSS NHTSA CAMPAIGN NUMBER-12V557000 WITH A RECALL ON MERCEDED-BENZ C300 4 MATIC MODEL YEAR 2011-2012 FOR FUEL LEAK DUE TO CRACKED FLANGE. I ASKED THE DEALERSHIP ABOUT IT EVEN THOUGH THAT IS EXACTLY WHAT HAD TO BE REPLACED AND SAID IT DID NOT AFFECT MY VEHICLE, I CALLED MERCEDES BENZ AT THE NUMBER PROVIDED IN THE REMEDY SECTION OF THE ANNOUNCEMENT AND WAS TOLD IT WAS NOT MY VEHICLE, PLEASE ADVISE WHAT I SHOULD DO NEXT, THANK YOU

I WAS DRIVING AND A STRONG FUEL ODOR WAS EXPERIENCED. WHEN I STOPPED THE CAR AND LOOKED UNDER THE UNDERCARRIAGE THERE WAS A PUDDLE OF FUEL. THERE IS A FUEL LEAK COMING FROM THE BOTTOM PLASTIC UNDERNEATH THE GAS TANK. IT MAY BE THE FUEL FILTER AS THE SAME YEAR AND MODEL HAD A RECALL BUT APPARENTLY MY VEHICLE WAS NOT COVERED. *TR

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/19/16*LJ UPDATED 10/24/16.*JB

I AM TRYING TO GET HELP REPLACING THE TAKATA AIR BAG, I HAVE CALLED MERCEDES-BENZ USA AND THE LOCAL DEALERSHIP AND BOTH SAID DRIVE SAFELY!! I WOULD LIKE TO SELL THE CAR BUT AM UNABLE TO SELL IT WITH THE RECALL.

THE ELECTRONIC STEERING LOCK MECHANISM ON THESE VEHICLES APPEAR TO FAIL WITH ALARMING FREQUENCY. IF THE FAILURE WAS TO OCCUR ANY DISTANCE FROM A DEALER A MOTORIST WOULD BE STRANDED, PERHAPS IN A DANGEROUS SITUATION. I WAS LUCKY - THE FAILURE OCCURRED IN MY HOME TOWN, BUT THE NEAREST DEALER IS 2 HOURS AWAY - THEY ARE THE ONLY ONES WHO CAN FIX IT. THIS SITUATION IS DANGEROUS AND THE FAILURE TO ADDRESS IT (BY MERCEDES BENZ) IRRESPONSIBLE.

I WAS IN ACCIDENT ON 8/15/16 SIDE IMPACT I WANT TO KNOW WHY THE SIDE AIRBAGS DIDN"T DEPLOY, THE CAR WAS TOTALED BY THE INSURANCE COMPANY. I WAS DRIVING ON A THE CITY STREET THE YOUNG MAN THOUGHT HE HAD THE RIGHT OF WAY TO TURN LEFT WITH INCOMING TRAFFIC AND HE STRUCK MY CAR FROM THE SIDE.