2014 Mercedes-Benz C-Class Complaint Log

Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 19V010000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Car would just shut down intermittently, sometimes sudden death. No crank no start. Been stranded at night alone with my child in the car and at times, unsafe areas. Electronic Ignition Switch is faulty and MB has had my car for 1 month to date. Quoted me a repair cost of $2,787. Said the EIS is on back order with no ETA, and they currently have 5 others with exact problem, ignition switch. So many people have reported this problem for years with the C300. I'm a single mom, it's been a nightmare.

Collision and airbags didn’t go off but should of cause recall and now totaled [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During an oil change (11/9/2022), my technician found rust on the rear subframe. He stated that this is a known safety problem caused by defective materials during manufacturing. He stated that Mercedes is aware of this problem but has not issued a recall as of this date. I checked the online Mercedes forums and the problem is very common with the C-class W204 models. The car has been running fine and I received no warnings other than what my mechanic told me. I want to know when Mercedes is going to issue a recall to get this fixed before it's too late.

Completely rotted & rusted sub-frame. Caused braking/stability/steering issues and was completely undriveable. Cost $2300 to fix, another $1000 for car rental as well as lost time at work. There have also been many reports of this problem with other drivers of the same model of vehicle. NO warning lamps or messages whatsoever, only knew the level of damage once I brought it into auto shop.

Interior driver door handle not operating. I brought the car to the mechanic and he states this is a common problem and the whole door panel has to be replace for 1000.00. I went home and researched repairs on this and this is a very common issue with mercedes and many mechanics including the one I went to doesn't understand why this is not a recall. This a very serious safety issue. I have to lower the window to get out of my car. If I have to get out quickly it is impossible. If the window stops working I cannot get out of the car. This safety issue affects me and my passengers if I have to get out of my car quick such an accident or fire. The quality is so poor on these plastic parts of the handle and removing the door panel is complicated because it not meant to be removed and taken apart. I am a nurse that was traveling in Nevada when this occurred.

I bought the car from a used car dealer and 4 days later I was going 70 miles a hour down a highway and the studs broke on my right rear tire and the tire fell off.

I purchased my car one year ago from a Mercedes dealership - 8/31/2021. I brought it in for service at the same dealership a week ago and they told me the rear subframe rusted from the inside out and it FAILED inspection. The parts are $5,100 and not available until some time in Q1 2023. There is no way a car rusts from the INSIDE OUT in one year. I have another vehicle in the same driveway, same everything and there is no rust anywhere. We have had all of our cars at least 10 years. This was a "new" car for us. MBUSA said they could do nothing because I own the car and didn't get financing from them. My dealership so far is not helpful. My service guy (he has been for 10 years) says this is common?? My client (a different car manufacturer) says it is not and it is terrible. I don't know why it rusted but this is a defect in the car because we didn't flood it. It's dangerous.

Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. Unsure of reliability of replacement unit > My dealer says this is a frequent occurrence. 6+ repairs / month for this model car at this dealer, Expects same frequency at others > Dealer service agent stated he personally believes it should be covered by a recall or free repair. > Filed formal complaint with Company (Mercedes-Benz) but reimbursement was refused. > Similar stranding incident on same car occurred in 05/2021 and car require tow to same dealer who suspected same problem but was unable to duplicate and/or repair the failing component at that time

With no prior warning indicator on braking issues with my 2014 C250, I travelled from Ormond Beach FL to Savannah GA, on I-95 with one stop in Kingsland GA. I still had no warning indicator on breaking issues as I took the off-ramp to Savannah. A failure occurred with the braking system as I exited I-95, with no vehicle warning indicator shown before or after I came to a stop. I had to exert maximum pressure on the brake to stop, requiring an expansion clear length of off-ramp to do so. An elderly, weaker person or even my wife wouldn’t have had the strength to stop over the distance I stopped it in. Luckily there was no vehicles stopping in front of me, otherwise I would have hit them at high speed. At Savannah Mercedes they found a Faulty Vacuum Pump, & like me were perplexed that no prior warning indicator showed up on my vehicle. This issue has obviously caused me great concern & indicates an inherent dangerous & life-threatening condition with my, & I assume other 2014 C-250’s, if not other years and models. If this dangerous failure had occurred on I-95 as traffic slowed to a stop, I would have run into the vehicle in front of me & my wife & could have been killed. More menacingly, it would most probably have been reported that I wasn’t paying attention & it was my fault rather that a catastrophic dangerous manufacturer failure with my vehicle. It sadly seems to me that this scenario may actually have happened with some MB vehicles and the driver/s are not around to say.

Rear subframe of vehicle is starting to become rotted/rusted out and may fall apart at any time. My Mother has the same body style car as me (2011 c300) & she was recently driving at around 60mph and all of the sudden, went to step on the brakes and the car swerved across the highway uncontrollably. She took it to a mechanic who said the car is not drivable and showed me how badly the subframe was destroyed. This is due to a Mercedes Benz manufacturing issue where they tried cost cutting which turned out very poor quality materials for this very important assembly. My car only has ~55,000 miles and is just about 8 years of age. This issue should never happen for a vehicle with such low miles and such a short life, especially from a prominent and distinguished automotive company. This is a Huge Safety Concern, and I am Scared that this subframe will fail without warning and at a high speed, which can likely cause me to be involved in a major accident where people are killed or seriously injured. I would even consider getting rid of this car, which would be unfortunate since it is gorgeous and seems almost brand new, although I cannot afford to sell this & buy another car at this time. I have researched online about this problem, and turns out, it is Very Common with this body style c300 ('08 - '14). There are hundreds, if not thousands, of individuals within the USA who are having this exact same issue with as little as 60,000 miles. Most are happening around the 90,000 mile mark however. They primarily mention in many online forums how scared they were when it happened and how lucky they are it didn’t cause a major accident…yet. It is astonishing how this subframe was not recalled by now and how Mercedes USA has not taken responsibility for this. This issue needs to be addressed and recalled Immediately before people are killed or seriously injured, and before more of these parts break. Please look into this very soon and contact me with any questions.

INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 and they charge us like $1,000. Now the right handle door is broke 8/10/2022. We need Mercedes Benz to fix it ASAP. This issue is happen a lot to Mercedes Benz

Failed component: The subframe on my Mercedes C300 broke on one side and was almost broken on the other. It would be available for inspection as it is sitting in the Mercedes dealer bone yard waiting on the part to be shipped from Germany around September 17th. It also ruined my back tires & now I have to replace them too. I understand that in the UK the Mercedes dealers are fixing this problem free of charge but there seems to be no recalls! Safety: I was entering the freeway on a rainy afternoon. My car was fishtailing very badly. At first I thought is was the highway itself as we had not had rain for quite some time. I tried to accelerate 4 or 5 times with the same fishtailing. I pulled off the busy freeway onto the shoulder & sat for a few minutes to collect my thoughts as I didn't know what was wrong. Then I drove very slowing to the next exit & a few more miles home. I drove very slowly a few miles the next morning to the Mercedes dealership. Inspected: The Mercedes dealer told me the subframe was broken and the car was not drivable! Couldn't find the part in the US so ordered from Germany with at least more than a month to wait. Warnings: There were absolutely no warning lights what so ever! Additional: The dealership did not have any loaner cars. I went for 5 days without a car to drive. I finally purchased another vehicle as I depend on it to do my job. It is going to cost over $4,400 to fix.

My 2014 Mercedes C300 4matic currently has a rusted through rear subframe. I know this has been reported to your Bureau numerous times by various people. This affects all 2008-2014 C Class and E Class Mercedes (as I used to work for a Mercedes dealer). Mercedes is trying to avoid liability at the sheer cost and man hours required to replace these parts. This is a MAJOR safety hazard, and has caused numerous drivers to lose control of their vehicle when they do in fact break off at one of the weld joints. The car is 8 years old with approximately 90k miles. This is a STRUCTURAL part of the car, and should never have to be replaced. Subaru dealt with suspension recalls on their vehicles, and I believe Mercedes should be reliable as well. Thousands of these cars are a ticking time bombs on the road. This issue was confirmed by my personal mechanic, and he stated this will not pass the next inspection (luckily I have 6 months left).

The Cam Shaft and the boost pressure need to be replaced immediately. I took my car to a Mercedes Benz dealership in Long Island, NY for a regular oil change (nothing was wrong with my car when it went in for the oil change). When they gave me back my car I literally got 1 and half blocks from the dealership and my car was jerking violently and the check engine light came on and has not gone off since that day. I took the car right back to the dealership and of course they are saying they did nothing to make this happen and are refusing to cover the repairs for the Cam Shaft and boost pressure to make my car run correctly again. This is a dangerous car to drive now because due to this same problem the car has random issues accelerating and has put me in dangerous situations while driving on the highway and on the street. The interesting part is Mercedes Benz knows that this is a serious issue with this car because I was told that by the people that work at the dealership that Mercedes is covering the full repairs for what my car is going through but they are only doing it for people who's cars are under 120,000 miles. My car is at 133,000 miles and they are refusing to cover the repairs for me. My complaint number with Mercedes Benz customer service is 2-29420067413. They are not being helpful because they told me that every Mercedes dealership in the United States is independently owned besides the one in Manhattan NY. They are telling me that even though they are the manufacturer each dealership makes their own decisions. This is absolutely absurd and my car is dangerous to drive at this point. They want $5,000 and counting from me to repair my car for something that they messed up on and that they know is a known issue. Please help me get this resolved. Thank You

Parked the car, did something, came back and car did not start. Key in, no crank, no start, no steering. No lights on the dash, no gear shifting, can’t roll the windows up. All out of nowhere. Think it’s a problem with the Electronic Steering Lock.

My Mercedes started smoking from within the cabin. I traced it down to the speaker in the car. I contacted the Mercedes dealership and told them that my speaker was burning and smoking. The service advisor knew exactly the problem and said that the factory amplifier went bad and is causing an electrical issue in the car. He had seen this before. However, Mercedes is not considering a safety issue nor doing a recall. However, I was told I should not drive the car and have it towed. So, if my car can catch fire while driving from a faulty amplifier, that would be a safety issue. I was told this would be an out of pocket expense.

Driving on the freeway I-5 Southbound in Orange County, California when my brakes failed. 1) There was no warning in advance of this episode, no squeaky brakes, no leaking of oil or fluid. 2) Car had been routinely repaired and maintained by the mercedes dealership. 3)An independent Mercedes mechanic

The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving approximately 75 - 80 MPH, the brakes failed, and the brake pedal was stiff while depressed. The vehicle was towed to the dealer and diagnosed with brake vacuum pump failure. The brake vacuum pump needed to be replaced. The vehicle was not repaired and remained at the dealer. The brake vacuum pump was previously replaced by an independent mechanic for the recurring failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,535. The VIN was unavailable.

While parked and locked the cars trunk will randomly open on its own. It has happened at home, work, other parking lots. I will check and make sure it’s closed and I will come bs k to the trunk open.

This car has 63,792 miles on it and has been continuously garaged and well cared for. All maintenance has been done timely and by Mercedes-Benz of Tysons Corner (Virginia) since it was purchased there on 01/08/14. All required maintenance was completed as advised and the car was covered under a 7 year 75,000 mile warranty. At the recent regularly scheduled yearly maintenance service completed on 12/28/21 we were advised that the that the "rear sub-frame is beginning to rust through and has a hole on the right rear (RR) and the recommendation was the "replacement of rear sub-frame soon" at an estimated cost of $4,242.40. This car has never been in an accident. In speaking to the MB service representative about this issue, I was advised that this problem has happened to several C300's from the period 2009-2014 and that Mercedes Benz was not accepting any responsibility for the issue in the US but had issued recalls in other countries. He said Mercedes maintains that it is a "wear and tear" issue. This car has not been abused and has been well maintained. This is not an area of the country where you would expect to see this type of corrosion unless the part was defective in some manner. In researching the problem on the internet, several people write about experiencing a failure of this part although the cars were older than ours and had more mileage on them. It appears to be a safety issue should the part rust through as it could puncture the gas tank or cause the rear wheels to buckle or cause a loss of control of the auto from the auto fishtailing. I have never seen this happen to a car before and I am 75 years old and have owned a number of automobiles over the years.

The wheel is not tilting up or down. It's stuck I. Top. It will just go out and in but stuck in the top position. This is a safety issue especially with airbags. The problem have been reported to dealers . It's a defective system

The contact owns 2014 Mercedes-Benz CL250. The contact stated while driving at night the driver’s side headlight became inoperable. Additionally, while using the left turn signal there was an abnormal clicking noise detected. The check left turn signal, driver’s side low beam, running lights and driver’s side parking light message was displayed. Additionally, while driving at night on another occasion, the passenger’s side headlight became inoperable. The vehicle was taken to an independent mechanic and the contact was informed that the gasket had deteriorated, and moisture was in the headlamps. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000. The VIN was not available.

I was trying to merge onto a freeway from a complete stop and because this freeway has an extremely short on-ramp, you need to get up to a high speed in very little time. As such, I put my car in Sport driving mode and accelerated very hard from a complete stop. The car accelerated as normal for a few seconds (I reached approximately 40 to 50 MPH), then I felt the car lag and felt a loss of power. The car was in limp mode and I couldn’t accelerate even though I was pressing the gas pedal all the way to the floor. A few seconds after this occurred, I notice that the check engine light turned on. I was able to maintain a speed around 50 MPH and got off the freeway. I took my car to both the Mercedes dealership and an independent mechanic and both diagnosed a failure of the high pressure fuel pump. I also tried to see if this will happen again and after hard acceleration in regular driving mode, the exact same issues occurred. I have read that there are issues with the high pressure fuel pump with my car model and I ask that you guys please investigate thoroughly to see if a recall would be necessary. Losing power while accelerating is extremely dangerous and a huge safety hazard for all drivers on the road. I could have easily been rear ended by another driver since I couldn’t accelerate to a faster speed. I have not yet replaced the high pressure fuel pump but plan to do so in the next few days. Attached is the diagnostic invoice from the Mercedes dealership. As stated on the invoice, please note that my car only has 43,000 miles, which makes the high pressure fuel pump failure very surprising.

The contact owns a 2014 Mercedes-Benz C250. The contact stated that while her daughter was driving at various speeds, she depressed the brake pedal but it hesitated to respond. As a result, excessive force was applied to the brake pedal in order to slow down the vehicle. Due to the failure, the driver lost control of the vehicle and crashed into the barrier wall and the metal fence. No air bags were deployed. The contact's daughter sustained a fractured nose, lip laceration, and other unknown facial injuries due to the driver hitting the steering wheel during the impact. No medical attention was contacted yet but will be in the future. A police report was filed. The police transferred the vehicle from the crash site to a tow yard where the police are awaiting the insurance adjustor. Damages were to the front end. The manufacturer nor the dealer was contacted about the failure. The failure mileage was approximate 60,000

The contact owns a 2014 Mercedes-Benz C250W. The contact stated while attempting to start the ignition when entering the key. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the unknown ignition component to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.

The current vehicle I have, is suppose to have a back up camera as part of being the basic standard for a 2014 C- class mercedes Benz. Ive asked the place I bought he car from and also Ed hicks imports, who also legally sells mercedes Benz in Corpus Christi, to install one, especially because according to the vin reports I bought, it was initially on the vehicle. I was even willing to pay them to install a factory made original MB backup camera that should’ve been there in the first place but they tell me to go buy an aftermarket! After further research, it turns out mercedes Benz makes all their cars with backup cameras or the PARKTRONIC option which is added sensors !!! Before my car was even brought over to the USA in 2014! Yes, all of these issues have been confirmed by another dealer, which is auto nation here!!!! Besides that, Ed hicks imports supposedly fixed two factory recalls with my car, where one was if the airbag on the passenger front side goes off, it would kill or harm, myself, and any occupants in the vehicle due to the metal fragments that would also burst and pierce, or exit through our bodies. However, my airbag notification comes on every time someone is in the front passenger seat as a warning, as well as my own driver side airbag that just started coming up when I turn on my vehicle. The steering is not fully mounted straight either, so it’s causing me a ton of gas to get to the closest places in town, as well as having me turn the wheel twice as much as I normally would need to on a car with a steering wheel properly mounted, which makes the time for me to finally turn my vehicle at any given time to turn a lot slower than other drivers around me. The last thing is the body of my vehicle not be big properly aligned, I did not know the car had been in ANY accidents, and recently discovered it’s been in 7 !!!so it makes sense why the whole chassis resembles a Chopshop car All of these parts of my vehicle are available for inspection

On 5/15/2021, I was driving in Phoenix, AZ at about 35-40mph and heard a large bang. Was not sure what happened. Struck nothing. It was dark. The next morning I came out and noticed that the glass panel in front of my panoramic sun roof had completely shattered with a long horizontal fissure. I went to the nearest dealership and was told he has seen this happen before. I asked if it was safe to drive 4.5hrs back to my home city, Las Vegas. He said yes. When I got back I called my MB service representative, described what happened and he said there is a recall coming up 5/21/2021 for that problem. I looked it up online and it is for 2015 C-Class forward. However, my 2014 MB AMG C63 coupe is the exact same model as the 2015 MB AMG C63 coupe. So I’m questioning why my vehicle is not included?

MY VEHICLE LOSSES POWER AND CAR MOVED INTO (LIMP MODE) DURING THE ACCELERATION PROCESS FOR PASSING, MERGING ONTO FREEWAY, COMING OUT OF A CORNER AND ACCELERATING. UPON DEALER DIAGNOSIS P0002 COMES UP AS HPFP AS THE CAUSE, AND I WAS NOTIFIED AS THIS BEING A COMMON ISSUE WITH THE 1.8L MOTOR IN MY VEHICLE. ALONG WITH TIMING CHAIN, AND TENSIONER. I WAS TOLD THESE ISSUES WHILE DRIVING ARE DIRECTLY RELATED TO CAUSES ACCIDENTS.

WHILE DRIVING ON 95 HIGHWAY TAKING AN EXIT ( MAKING A RIGHT TURN ROUNDABOUT) THE STEERING WHEEL LOCKED ON ME PREVENTING ME FROM CONTINUING IN THE DIRECTION OF THE EXIT CAUSING ME TO ALMOST CRASH INTO THE METAL RAILINGS; BECAUSE MY WHEELS NOW WHERE LOCKED IN A POSITION THAT WOULD FORCE ME TO CRASH INTO THE RAILINGS HAD I NOT STOPPED. I STOPPED AND TURN THE CAR OFF AND RESTART FOR THE STEERING WHEEL AND SYSTEM TO RESET AND UNLOCK. THIS INCIDENT OCCURRED AROUND 2018 OR 2019. I NOTIFIED MERCEDES OF WHAT HAPPENED AND I RECEIVED NOTIFICATION OF A RECALL ON THE STEERING. I HAD THE RECALL CHECKED ON MY VEHICLE AND THOUGHT IT WAS FIXED. HOWEVER, TWICE IN NOVEMBER 2020 MY CAR WAS STATIONARY WHEN TRYING TO START THE CAR, THE STEERING WAS LOCKED AND THE IGNITION WOULD NOT START. THEN AFTER MAKING SEVERAL ATTEMPTS CAR EVENTUALLY STARTED. I CALLED MERCEDES AND I WAS TOLD OVER THE PHONE BY MERCEDES IT COULD BE MY KEY FAUB. HOWEVER, THIS HAPPENED A 4TH TIME ON DEC 24, 2020, NUMEROUS ATTEMPTS TO START CAR AND CAR WOULD NOT START, STEERING WAS LOCKED. CAR HAD TO BE TOWED TO DEALERSHIP. WAS TOLD BY MERCEDES THERES A FAULT IN THE STEERING LOCK MODULAR. THE ELECTRICAL WIRING IS FAULTY AND THE ENTIRE STEERING MODULAR HAS TO BE REPLACED. THIS IS A MAJOR SAFETY ISSUE, AND CAN CAUSE ACCIDENTS WHEN IT MALFUNCTIONS WHILE DRIVING. I ASKED ABOUT THE RECALL THAT WAS ON THE STEERING AND WAS TOLD THE RECALL ADDRESSED A DIFFERENT ISSUE WITH THE STEERING.

MANUFACTURER UNABLE TO REPAIR RECALLED PARTS DUE TO THERE ARE NO MERCEDES BENZ AUTHORIZED SERVICE SITE IN GUAM ACCORDING TO THEIR CUSTOMER-ADVOCACY OFFICE. I AM IN THE PROCESS IN SHIPPING MY CAR BACK TO CALIFORNIA, THROUGH THE MILITARY, BUT THIS MAY AFFECT IT UNLESS IT GETS RESOLVED. PLEASE ADVISE.

1. the component that failed was the front stationary sunroof panel, and what failed on it was the adhesive which leads to it leaking water, and the potential of even falling off while driving 2. it could lead to falling off on the highway which could lead to damages to it or other vehicles around it 3. Unknown 4. Yes it was inspected at a nearby dealer ship in which they stated that the glue was failing on that part of the car and would need to be replaced 5. No warnings for this issue, i was only able to notice it because when it rains now if not under cover that part of the car will allow water to leak into the vehicles inside There was a recall campain in which the number is 2021070010 and it included 2014-2020 mercedes C class which my vehicle matches said description but when i have tried to get this issue resolved but my vehicles vin number was not apart of this recall as it shows across multiple sources

THE ANTI THEFT SYSTEM FAILED AFTER 59,000 MILES, LOCKE THE STEERING WHEEL AND WON'T ALLOW THE CAR TO START. MERCEDES CHARGES 1,800 DOLLARS TO REPLACE IT.. NEEDS TO BE RECALLED VERY DANGEROUS.

SUDDEN LOSS OF POWER WHILE TRYING TO ACCELERATE,ENGINE LIGHT COMES ON AND CAR GOES INTO LIMP MODE. CODE P002. CAR HAS 44450 MILES.

STEERING LOCKS UP/KEY FOB IN IGNITION SAYS "REMOVE KEY" WITH NO START. EIS/ESL FAILURE

CABIN FILLS UP WITH FUEL SMELL, VISIBLE LEAK UNDER FUEL TANK AND BY THE FRONT LEFT TIRE. LEAK AND SMELL OCCURS BOTH IN MOTION AND STATIONARY/IDLE.

THE COMPANY HAS NOT BEEN ABLE TO FIX THE AIRBAGS OF MY CAR BECAUSE OF THE PART IS NOT AVAILABLE IN THE LOCAL DEALERSHIP. THIS IS MY SECOND COMPLAIN TO THE NHTSA. MY FIRST WAS IN 2018. IT IS SAD THAT A SAFETY ISSUE BY THE COMPANY IS NOT BEEN TAKEN CARE BY THE COMPANY EVEN AFTER 2 YEARS.

THE DRIVERS DOOR HANDLE BROKE WHILE SIMPLY TRYING TO OPEN THE DOOR TO EGRESS THE VEHICLE, I TOOK IT TI THE DEALERSHIP AND WAS INFORMED THAT THE DOOR HANDLE USED TO EGRESS THE VEHICLE WAS CALLED "TRIM" AND NOT CONSIDERED A SAFETY CONCERN. ALSO, I DISCOVERED THAT THE DOOR HANDLE WAS MADE OF PLASTIC. I WROTE TO THE MANAGER OF THE DEALERSHIP AND THE CEO BRINGING IT TO THERE ATTENTION AND WAS TOLD BY THE CUSTOMER SERVICE REP FOR MERCEDES BENZ AMERICA "YOUR CONCERNS WERE DULY NOTED". I WAS CHARGED $1,217.28 TO HAVE THE BROKEN "TRIM" REPLACED WITH MORE CHEAP PLASTIC PARTS......ONE SHOULD HAVE A REASONABLE EXPECTATION OF SAFELY EGRESSING THE VEHICLE USING THE [XXX] DOOR HANDLE !! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE HILL , MADE A TURN AND SHUT IT OFF .TOOK ME A MINUTE TO GATHER MYSELF .. WHAT IF I WAS IN A MIDDLE LANE ? WHAT IF SOMEONE COULDN'T PRESS THE BREAKS IN TIME🤦🏻‍♀️🤯😡...

2014 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO CONCERNS WITH THE PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED NUMEROUS CALLS AND ATTEMPTS WERE MADE TO HAVE THE RECALL REPAIR COMPLETED TO NO AVAIL. THE VEHICLE WAS INVOLVED IN AN ACCIDENT ON THE DRIVER'S SIDE; THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT TEMPORARILY FLASHED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

1.5 YEARS AFTER THE NHTSA RECALL NUMBER19V010, STILL NO ACTION BY MERCEDES. *TR

A RECALL WAS ISSUED JAN 2019 FOR THE PASSENGER SIDE AIRBAG. IT IS NOW APRIL 2020 AND ALL I HAVE HEARD IS THAT THERE IS NO REMEDY AVAILABLE. HOW LONG IS A REASONABLE AMOUNT OF TIME TO WAIT FOR THE PARTS TO BE AVAILABLE?

I HAVE AN OPEN RECALL FOR MY AIRBAGS SINCE JANUARY OF 2019. I AM SHIPPING MY VEHICLE THROUGH THE MILITARY IN 2 MONTHS BUT AM FILLING THE PAPERWORK OUT NOW AND ONE OF THE CRITERIA IS THAT THE CAR CANNOT HAVE ANY OPEN RECALLS. WHEN I DID RESEARCH ON THE RECALL IT IS STILL OPEN AND UNABLE TO BE FIXED DUE TO "REMEDY NOT AVAILABLE YET."

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF CLEAR LAKE (500 GULF FWY S, LEAGUE CITY, TX 77573; (281) 554-9100) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2 CAMSHAFT ADJUSTERS REPLACED AT 104,000 MILES. SOME FAIL EVERY 50-60,000 MILES. WORK DONE AT HOEHN MERCEDES. BEFORE REPAIR - SLOW CRANK AT START, SOME SMOKE WHEN ENGINE STARTING, CHECK ENGINE LIGHT CAME ON. *TR

THERE IS A GLASS ROOF PANEL BETWEEN THE WINDSHIELD AND THE SUNROOF. THIS GLASS PANEL IS EXTREMELY BRITTLE AND SHATTERS EASILY. THIS IS MY SECOND TIME HAVING TO REPLACE THIS GLASS PANEL. IT IS A DEALER ONLY PART AND COSTS $960 PLUS $300 FOR INSTALLATION. THE COST OF THIS GLASS PANEL IS EXTREMELY HIGH. BOTH TIMES THIS GLASS PANEL SHATTERED, NOTHING HIT IT. IT APPEARS AS SMALL CRACKS AT FIRST AND THEN SPREADS. BECAUSE IT IS SO BRITTLE, IT EVENTUALLY SHATTERS. THERE IS A RECALL ON THIS SPECIFIC PART WITH OTHER MERCEDES MODELS BUT NOT THE C250 FOR UNKNOWN REASONS. PLEASE ASSIST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.