NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Mercedes-Benz C-Class. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Engine Crankcase (pcv) Problems on Mercedes Benz C300 and harness issue. I’ve noticed this is a very common issue many owners as myself have experienced and no action for a recall.
my car is a 2015 C300 class Mercedes-Benz, as I was driving, the car suddenly and without warning began to vibrate and shake violently and immediately lost power. Fortunately I was off the freeway, a serious accident could have resulted. I took it to the the local MB dealership and they told me that the car failed a compression test in the #1 cylinder and that the engine would have to be replaced at almost $17000. Of course, this was beyond warranty, Mercedes know it’s a defective product, they refused to act responsibly. This cracked piston which is a design flaw by Mercedes needs to be recalled, a lot of people are reporting the same issue.
The contact owns a 2015 Mercedes-Benz C300. The contact stated that approximately every 6-8 months, the vehicle sputtered while driving at various speeds or while idling. The contact stated that a month after the first failure had occurred, the front end of the vehicle lowered as if the shocks or hydraulic system had failed. The failure had occurred 3 times within a year and a half. The contact stated that after the second failure, the entire vehicle lowered several inches, and at the third failure, only the front end of the vehicle was lowered. The dealer diagnosed the vehicle and determined that the hydraulic pump and the connections from the shocks to the hydraulic pump had failed. The failure reoccurred approximately 8 months later. The vehicle was returned to the dealer who diagnosed the same failure and completed the same repairs. The failure reoccurred approximately 8 months later, and the vehicle was returned to the dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The dealer provided the contact with a loaner while attempting to have the contact trade the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000. The VIN was not available.
Very strong gas smell inside the car when started and heat or air is turned on. I have done research and it is a common issue with this car. This is a very serious issue that can cause an engine fire with the gas leaking in the engine compartment.
The contact owns a 2015 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The check engine warning light was illuminated. The vehicle was towed to Safety Auto Repair where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 90,449.
Rear subframe rotted, hole like perforation on the frame. The current extended warranty covers the C204, but my Mercedes C300 2015 has a C205 that is the same part number, but for some reason the warranty does not cover the C205, but has the same identical issues as the C204.
My son's car was blowing white smoke out of the exhaust and had a sweet burning smell and the check engine light came on. The crankcase vent valve is needing to be replaced on this 2015 C300 Mercedes Benz and many owners of this same type of car (different year) are posting about it. Owners of these types of cars are saying that replacement is happening more than once! That it's a common defect of these cars. My son has less than 100,000 miles (61,000 if that) and this shouldn't be happening. And, it's time someone does something to protect the consumer. Mercedes-Benz dealers are taking advantage of consumers and charging ridiculous prices to replace this part, but the part shouldn't be breaking. It's a safety factor in that it can affect driving, there's risk of blowing valves/valve cap and engines, including loss of the vehicle and nowadays no one can afford to buy a new car or even a used one! Consumers buy what they think is a reliable vehicle but Mercedes isn't taking care of their customers. Mercedes-Benz should be forced to do a recall and replace these faulty parts. Read other complaints here: https://www.benzworld.org/threads/2015-c300-crankcase-ventilation-valve-replacement-p052e71.3047538/page-2
When driving I accelerated and then the engine light turned on. after that the car was jolty and turned off completely when stopped. had to force a restart at the light. code that came back was p052E. This is a major and common issue with these cars. part is 400+ dollars. labor is much more since this is a 6 hour job. the work to replace this part is incredibly intensive that makes it impossible for regular car owners to change. Mercedes refuses to recognizes this as a common issue. but the truth is they designed a faulty system that they claim to have updated a handful of times now.
Check engine light came on and strong fuel smell. Crankcase ventilation malfunction code was verified by dealer.
My check engine light was on when I was driving on the highway. I was terrified that something was very wrong. Right after, I took the car to the dealer and was told that the valve for the crankcase ventilation. The actuator was blocked. I was also told that this is not caused by something I did. It's the design of the car that caused the problem.
P052e71 positive crankcase ventilation regularly valve issue. This is a common issue Mercedes is aware of with their vehicles. I was quoted 1600+ for a repair for something has been known about for over 7 years to be an issue with the car class. I was also told by the shop that this a very common issue and odds are I would need the same service within a year or two.
Driving the 2015 c300 with approx. 69k in miles down the highway and heard a pop and the check engine light came on. The next day there was a rough idle and clanging at low speeds. took to dealership and they quoted me $15k in repairs for a new engine. MB tech said the cylinder #1 is out of spec., and there is scoring on cylinder wall caused by the piston being off center and riding the cylinder wall. After doing research this is a common problem with the m274 engine. How has this not been recalled and taken care of by Mercedes?? At this point i am 'forced' to either come up with $15k for the repairs, or go to MB dealership and try to get into a new car...which i am over $12k upside down on i might add
Strong Gas Smell when heater comes on. Could be hazardous due to breathing in Fuel Fumes
Hi i have seen lot of customers have filed this cause happening in all 2015 to.2018 c300 its crank case vent valve needs to be changed every 30 to 60k miles lt of posts i have seen i just want mercedes to recall this problem.as its $2400 to fix this because something they didnt did right and part goes bad . Pls help.us reach this so they can do recalls why we have to pay 2400
Oil separator failure. This a common design fault as documented by multiple complaints on the internet. This is another Mercedes Benz emission design flaw causing emission failures. This is very cheap part but extremely expensive to replace. Mercedes collects over $1200 per labor repair for each. THIS IS AN EMISSIONS POLLUTION AND SAFETY ISSUE THAT CAN BE SOLVED. PLEASE FORCE A RECALL. Engine severely smokes/stalls leaving people stranded on highways. When stuck, coolant is sucked into the engine mixing with the oil. No warning. The car
These cars have a known wrist pin failure, mercedes refuses to cover the cost of repairs as its not a recall. My vehicle is the specific model and year this is known for, and my car is making these piston slapping sounds, worse everyday. Worse on deceleration, goes away when warmed up, just like the reports. I am afraid I'll lose power while driving and hurt myself or others.
The problem is actually a manufacturing defect in the wrist pins. The defective parts are in engines made before April 20, 2015 which is mine. If left unrepaired, it causes premature wear in the cylinder walls. The issue on my car been confirmed by mb dealer.
It cuts out randomly while pressing the gas pedel to get out of the way of traffic and cuts out and stalls ive had it looked at and they say theres no check engine codes and that they cant make it do it. Theres many of people with the same issue online and the dealers wont help them either
During a drive, I had the sunroof opened and then it suddenly started raining. When I tried to close the sunroof using the button, it wouldn't budge. I had to continue driving on the highway with rain pouring inside the vehicle. When I finally found a place to stop and check the sunroof, I saw that the roof on one side was popped off. After a few minutes of trying to close it, it finally popped back into place on its own. However, now there is a rattling sound coming from the sunroof when driving, and the car is no longer quiet. I can hear outside noise as if a window is cracked opened. Every time the sunroof opens and close there’s a slight popping sound on that side and looks like it is still out of place.
The dealership is staying I have an issue with the crankcase valve vent and this seems to be a known issue effecting years 2015-2018.
2015 Mercedes C300 crankcase ventilation regularly valve is garbage, have to spend around $2K to get it replaced. Very common issue for this model.
I have an emissions related Check Engine Light (P052E71) relating to the Evaporative/Crankcase ventilation system. I think this should be a Recalled/Warrantee item on the 10 year/100,000 miles federally mandated guarantee. Please advise...
Glass panoramic sun roof lifted off the vehicle at highway speed, I had to grab the front edge of roof,pull off the expressway. Tried to re seat it in the channels but could not close the roof. Drove 120 miles with roof open holding the front edge down, which continued to try to lift off the vehicle. . My vehicle is Mercedes’ 2015 c300. These vehicles have a recall for this very reason but my vin number is not listed. Don’t know why? Need to get my vin listed for this recall. Please help!
Car is at 60,000 Miles and code for Positive crankcase ventilation appeared. Why does this happen to a trouble free car after warranty runs out?????????? Seems like hundreds of complaints all over the internet and Dealer charging big money to fix their design Flaws.
The contact owns a 2015 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 21V197000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle experienced loss of power and rough running when check engine light came on. Mercedes dealer reported one of the pistons cracked resulting in catastrophic engine failure with just shy of 61,880 miles on it.
I have 2015 C300 Model, total milage on the car is 30K. Dashboard is showing the check engine light and when I take to Dealership for diagnostic, the code is P052E which is a problem with Crankcase vent. Dealership tech had mentioned that this seems to be known issue effecting years 2015-2018. When I did search, he is right; many MB owners are facing same issue which is a malfunction during assembly/manufacturing. MB should be responsible for part replacement and labor. Please investigate and ask MB to run recall campaign. Thank You.
My vehicle is a 2015 C300 AWD. One day I was driving on the highway and noticed white smoke coming out of the exhaust. The check engine light came on shortly after as I pulled over. Being that I was less than a mile from my house, I decided to go park the vehicle. I noticed that it was losing power and had problems going above 45mph. Since my vehicle had 99k miles. I took it to my indy mechanic that has worked on the vehicle since it has been out of warranty. When he diagnosed the vehicle, 48 codes came up. He suggested we change the spark plugs and coils, which we did. Didn't fix the problem. Then he suggested we change fuel injector 1, which we did. That didn't solve the problem. I decided to take it to the local Mercedes dealership where they did another diagnostic test. And like many others here, cracked piston/cylinder 1 dead. I'm looking at $18,000 in repairs. I told them no thank you. The car is now sitting in my garage. I really hope Mercedes makes this right with its customers. There is no reason why this many people should be having this exact same problem. Vehicle Symptoms: White smoke out of exhaust Check engine light on Cylinder 1 Misfire Burning Oil Causing loss of power Radio randomly shuts off & went into Anti Theft Mode
CEL light- with code P052e positive crankcase ventilation regularly valve.
Crankcase Ventilation Regulator Valve
Front Roof Panel Discoloring and Detachement
Code P052E
Hit brakes and lost control of car, but no collision or injuries. Took it directly to Mechanic, who showed me rear subframe on driver's side rusted, corroded, broken (other side was clean). I was told this is a manufacturing defect, and was very expensive to repair, he did not want give estimate, said take it to Mercedes. Called dealer, left message, but have not been contacted yet by dealer or by MBUSA.
Mercedes crankcase ventilation valve has failed, error P052E71. Found that this is happening to thousands of other Mercedes c300, and even after it is fixed it happens again. Reporting this so hopefully it can be resolved with a recall.
Crankcase (pcv) problem of the 2015 Mercedes Benz C300 Diagnosis code p052e pcv regulator valve replacement/crankcase replacement. The code keeps coming back with check engine light on dashboard. To replace part, the engine has to be taken down since the crankcase is inside the engine. This is a malfunction during assembly/manufacturing, it is impossible to damage part while under usage. Mercedes benz should be held responsible for part replacement and labor. This is a common defect and should be recalled.
Common problem mercedes hasn’t addressed from the factory crankcase breather element at less than 50,000 miles and the smell pf gas that comes in to the cabin is horrible
The valve for crankcase ventilation has a malfunction. The actuator is blocked. Seems like its a common problem for all mercedes C300 ~2015 models. The part should be recalled.
Crankcase ventilation valve malfunctioning Second time with car. Creating trapped exhaust in crankcase.
The contact owns a 2015 Mercedes-Benz C300. The contact stated that when she opened the panoramic roof, she heard a grinding noise and sunroof failed to close as designed. The contact then stated that the panoramic roof failed to open and close as needed. The vehicle was taken to the dealer where it was diagnosed that the panoramic roof guide rail had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 48,000. The VIN was unavailable.
The contact owns a 2015 Mercedes-Benz C300. The contact stated while driving 55 MPH, an abnormal wind sound was coming from the sunroof. The contact then heard a loud banging sound and saw the dethatched sunroof panel in the rear-view mirror. The contact pulled over to assess the damage and then drove the vehicle home. The contact initially called the dealer where he purchased the vehicle and was referred to the local dealer authorized dealer for assistance. The contact was initially given an appointment that exceeded a reasonable amount of time for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 21V197000 (Structure) which he linked to the failure. The manufacturer was notified about recall and stated that they were unaware of that recall. The vehicle was not repaired. The failure mileage was approximately 96,000.
While driving on the highway, I heard a noise. While still driving , I quickly looked around which included looking in my rear view mirror. I saw something in the air and saw it hit the road. It didn't occur to me that what I saw flying was from my car. I thought the noise was from some part of the object (maybe a screw) hitting my car.// When I got to where I was going, I walked from my driver's side around the back of the car looking to see if there were any noticeable issues. When I didn't see any issues, I decided to walk to the front of the car where I noticed the panel missing between the top of the front windshield and the sunroof. // I found the following article: https://www.carcomplaints.com/news/2021/mercedes-benz-sunroof-problems-cause-recall.shtml The scenario described in the article happened to me on Saturday 27Aug2022: "And a 2015 Mercedes C300 driver heard loud wind noise coming from the top of the vehicle near the windshield while driving above 40 mph. ... while driving on the freeway the driver heard a loud ripping noise and realized the panel was missing. The sunroof panel that flew away wasn't found."
The contact owns a 2015 Mercedes-Benz C300. The contact stated while driving 60 MPH, the power steering malfunction message appeared on the instrument panel. As the contact attempted to exit the highway, excessive force was needed to steer the vehicle. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 15V845000 (Steering). The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Reported to local dealer and corporate office about the issues with shift module not shifting at random, meaning that the vehicle won't shift from park to drive or reverse, and so forth. The local dealer tried to reprogram the software, but the problem still persists. When plugging in my OBD II & DTC readers, code U0103 appairs which translates to "Lost communication with gear shift control module". My concern with this is that I've had this issue while in traffic, which would make my vehicle a hazard. When it comes to the collision prevention system, the system randomly turns on and off, meaning that when it's needed it might turn on, but when it's not needed it randomly turns on. Once again, addressed this with a local dealer and Mercedes Benz corporate with no avail. My concerns here is that the vehicle could prematurely brake causing an accident or not brake at all causing an accident.
The contact owns a 2015 Mercedes-Benz C250. The contact stated that the vehicle would suddenly stall while driving at various speeds. The contact would have to place the vehicle in park, turn the vehicle off then on again to regain proper function. The vehicle's collision prevention assist plus inoperative warning was illuminated. The contact stated that there were other unknown warning lights illuminated. The contact called the dealer who confirmed the VIN was not included in a recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
I took my vehicle to the dealership to have recall worked on (top sunroof panel) apparently they refused to work on it because my sunroof is not working. I received a letter after i financed the vehicle stating that there was a recall so to take it in to the dealership and if sunroof needed to be fixed it would. Long story short, back in July the panel detached from my vehicle while i was on the freeway. Thankfully I didn’t cause an accident but I would like some help so the dealership can fix the recall.
PCV valve
Vehicle throwing P052E error (crankcase ventilation valve - PCV) - Has occurred multiple times and has effected numerous C300 models of the years 2015-18. - The car has lower acceleration performance and can be potentially dangerous when merging on highways.
Crankcase ventilation (PCV system), on C300 and GLC 300 is a know issue with this model care fro 2015 to 2021, yet Mercedes Benz manufacture the cars the same way with addressing in order to over charge customers and claim it’s a wear and tear part
The contact owns a 2015 Mercedes-Benz C300. The contact stated that while driving at various speeds, the vehicle would intermittently fail to accelerate upon the depression of the accelerator pedal. The contact took the vehicle to an independent mechanic where she was informed that the turbo booster was defective. The contact then took the vehicle to another independent mechanic where the oil circulation and turbo booster were replaced. After the repair, the air bag warning light was illuminated. The vehicle was taken back to the independent mechanic where the vehicle was diagnosed with a defective clockspring. The dealer was notified of the failure and informed her that there were no recalls on the vehicle. The manufacturer was notified of the failure and referred her to the NHTSA. The vehicle had yet to be repaired. The failure mileage was unknown. The VIN was not available.
Check engine lite with code P052E that is "Positive Crank Case Ventilation Regulation Valve Performance" at around 65K miles. This might pose danger with engine failure. the problem has been confirmed by an independent service center. Dealer said that this problem is common to the year and model of my car and that the manufacturer has replaced this piece in newer models. Since the manufacturer already know this issue and replaced the piece with a better one for newer model. I believe this part should be recalled and replaced by the manufacturer. it is crazy amount of money for the consumer to fix this.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 31, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.