NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Mercedes-Benz C-Class. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
THERE'S FUEL SMELL COMING INTO THE CABIN. BROUGHT IT INTO MERCEDES DEALER SERVICE CENTER AND THEY SAID IT'S 2 BROKEN FUEL LINE. IT'S A COMMON ISSUE WITH THIS GENERATION C CLASS BUT THEY REFUSE TO FIX IT UNDER WARRANTY.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, A LOUD SOUND CAME FROM THE ENGINE COMPARTMENT AND THE VEHICLE BEGAN TO VIBRATE AND SHAKE BEFORE STALLING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KEELER MERCEDES BENZ LOCATED AT 1111 TROY SCHENECTADY RD, LATHAM, NY 12110 WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE CAUSE OF THE ENGINE FAILURE WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. ## VIN PASSED ## MERCEDES-BENZ 2015 C300 AMG ##
CRANKCASE BREATHER HOSE IS LEAKING FUEL. FUEL LINE IS LEAKING FUEL. THIS CREATES GAS SMELL IN THE CAR. THIS IS ALSO UNSAFE DUE TO THE FUEL LEAKAGE. LOOKS LIKE THIS IS A VERY COMMON PROBLEM ON THESE CARS. IT SHOULD BE A RECALL.
I WAS DRIVING ON 02/13/2020, ABOUT TO CROSS THE ARKANSAS/TENNESSEE BRIDGE WHEN MY SUNROOF EXPLODED WITHOUT AN EXPLANATION. THE ENTIRE PANORAMIC SUNROOF SHATTERED. IT WAS THE MOST FRIGHTENING THING I HAVE EVER EXPERIENCE. IF MY SUNROOF SCREEN HAD BEEN OPEN, ALL OF THE GLASS WOULD HAVE FALLEN ON MY HEAD AND IN MY EYES. CALLED THE MB DEALER FOR HELP, THEY WEREN'T WILLING TO HELP AND SUGGESTED THAT I FILE IT WITH MY OWN INSURANCE COMPANY. THIS IS A DEFECT OF MB!!
THE VEHICLE HAS 67K MILES. I NOTICED A GASOLINE ODOR COMING FROM THE AC A MONTH AGO SINCE THEN, THE ODOR INTENSITY HAS DRASTICALLY INCREASED. THE ODOR USUALLY GOES AWAY AFTER A FEW MILES, HOWEVER, TODAY THE ODOR DID NOT GO AWAY AND I NOTICED AN ONSET OF A HEADACHE SINCE COMMENCING THE DRIVE, I THEN BECAME VERY DROWSY AND WAS VERY CLOSE TO REAR-ENDING THE VEHICLE IN FRONT OF ME ON THE WAY HOME, BUT THANKFULLY THE COLLISION WARNING SYSTEM EMITTED A LOUD SOUND AND I WAS ABLE TO REACT IN TIME TO PRESS THE BRAKES AND AVOID THE COLLISION. THERE WAS A RECALL ON 3/10/2015 FOR VEHICLES MANUFACTURED BETWEEN APRIL 7, 2014, AND JULY 25, 2014, FOR AN ISSUE WITH THE FUEL DELIVERY MODULE AND THE TANK, MY VEHICLE WAS MANUFACTURED JANUARY 2015, HOWEVER, I BELIEVE THE SAME ISSUE IS CAUSING THE GASOLINE FUMES I HAVE BEEN EXPERIENCING IN MY VEHICLE AC SYSTEM.
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C300W. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ISLA VERDE DEALER (LLC, AVE. BALDORIOTY DE CASTRO KM 10.3, CAROLINA, PR 00979, PUERTO RICO) FOR A RECALL FOR THE RACK AND PINION. THE CONTACT STATED THAT A WEEK LATER WHILE DRIVING BETWEEN 40-50 MPH, THE VEHICLE SPUN AROUND THREE TIMES, AND ON THE THIRD SPIN THE VEHICLE CRASHED INTO A GUARDRAIL WITH THE VEHICLE FACING ONCOMING TRAFFIC. THE TRACTION CONTROL AND DRIVING ASSISTANCE PLUS WARNING LIGHTS ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED AND WAS INFORMED THE VEHICLE WAS ALIGNED. THE CONTACT MENTIONED THE STEERING WHEEL WAS ABNORMALLY TO THE RIGHT. THE VEHICLE WAS THEN TOWED TO HIS RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE VEHICLE WAS OUT OF THE PARAMETER OF THE ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MERCEDES-BENZ OF POMPANO SERVICE CENTER (LOCATED AT 350 W COPANS RD A, POMPANO BEACH, FL 33064) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
GAS SMELL COMING FROM CABIN EVERY TIME I PUT HEAT ON ,COME TO FIND OUT DEALERSHIP INFORMED ME THERE WAS A LEAK ON GAS HOSE AND NOT COVERED BY THE WARRANTY I HAVE, ONLY HAD THE CAR FOR A YEAR DIDN'T DRIVE MY CAR IN FEAR WILL EXPLODE PLUS IM A SMOKER SO I COULD OF HAVE BLOWN UP, PLUS BATTERY THEY SAID WAS WEAK NEEDS TO B REPLACE ,AGAIN I BARELY DRIVE AND ONLY HAD MY CAR FOR A YEAR CPO EVERYTHING SHOULD OF BEEN NEW AND RUNNING PERFECT
SUN ROOF FIX GLASS FLEW OFF OF VEHICLES IN TRAFFIC WHILE I WAS DRIVING ON A BUSY HIGHWAY. ADHESIVE GLUE FAILED TO KEEP THE PART ATTACHED.
INTERMITTENT FUEL LEAK. REAL BAD GAS SMELL IN CABIN COMING THROUGH THE VENTS. DRIVER SIDE, IN BACK, DOWN BETWEEN THE ENGINE AND BODY. THE FUEL LINES ARE PRESSURIZED, SO IT MIGHT ONLY LEAK WHEN THE PRESSURE BUILDS UP. I KEPT GETTING A STRONG GAS SMELL THE GARAGE AFTER PARKING FOR LONG PERIODS.
WHEN VEHICLE IS COLD THE WHOLE CABIN SMELLS LIKE GAS OR WHEN PUT HEAT ON. THE SMELL IS VERY HEAVY WHEN VEHICLE IS STATIONARY WHEN DRIVE IT CALLS DOWN, BUT AT A LIGHT IT COMES BACK. MERCEDES HAS MANY COMPLAINTS ABOUT THIS PROBLEM
A FEW DAYS AGO, I BEGAN SMELLING A STRONG SMELL OF GASOLINE WHEN I DROVE MY CAR. THIS WENT ON FOR SEVERAL DAYS, SO I TOOK MY CAR INTO THE DEALERSHIP. AS SOON AS I DESCRIBED MY PROBLEM TO THE SERVICE STAFF AND BEFORE THEY CHECKED ME IN, THEY ASKED ME IF THE MODEL WAS A MERCEDES C300. WHEN I REPLIED THAT IT WAS, THEY SAID THAT THEY HAD SEEN THIS PROBLEM QUITE OFTEN ON THIS MODEL. GIVEN THE LOW MILEAGE OF 23,115 MILES ON MY CAR, A FUEL LINE LEAK WOULD NOT NORMALLY BE EXPECTED TO OCCUR. CONSIDERING THAT FACT ALONG WITH THE REPORTED COMMONALITY OF THIS ISSUE, I AM CONCERNED THAT, FOR OTHER DRIVERS WITH THIS POTENTIAL PROBLEM, THE SYMPTOMS MAY INVOLVE MORE THAN JUST THE SCENT OF GASOLINE AND RESULT IN CAR FIRES OR ACCIDENTS. NEITHER THE DEALERSHIP NOR CORPORATE MERCEDES HAVE BEEN RESPONSIVE TO MY CONCERNS.
GAS SMELL COMING FROM THE ENGINE WHEN STARTING THE CAR. THE GAS SMELL GOES AWAY BUT COMES BACK EVERYTIME I START THE CAR.
WHILE THE VEHICLE IN MOTION, HEARING A LOUD SOUNDS COMING FROM THE ENGINE. AT FIRST IT'S SOUNDED LIKE A ROCK IN A TIN CAN, LATER IT WAS A SLAPPING SOUND. ABOUT 10 MINUTES LATER FINALLY GOT OFF THE HIGHWAY AND TURNED IN TO MY NEIGHBOR HOOD. AT THE LAST RIGHT TURN, THE CAR SEIZED UP. TRIED TO RESTART NOTHING HAPPENED. GOOD THING IT WAS AROUND 11PM THERE WAS NO TRAFFIC OR AS MANY CARS ON THE ROAD. IF IT WERE IT COULD PROBABLY JUST STOP ON THE MIDDLE OF THE HIGHWAY. THE CAR IS AT THE DEALERSHIP AND SAYING IT NEEDS A NEW ENGINE, COSTING ABOUT 13K. WHICH IS ABSOLUTELY RIDICULOUS, THERE WAS NO SIGNS OF ENGINE PROBLEM, ENGINE LIGHT WASN'T ON. OUT OF NO WHERE, ENGINE LOCKED UP AND I HAD TO PUSH IT HOME.
WHILE I WAS TRAVELLING ON HIGHWAY, I GOT AN ALERT ABOUT COLLISION SYSTEM BEING INOPERABLE, I TOOK MY CAR TO THE DEALERSHIP, IT WAS INVESTIGATED AND WAS TOLD TO ME THAT I HAD AN ACCIDENT? I DID NOT. I AM THINKING IT WAS SOME KIND OF AN ELECTRICAL/RADAR SENSOR ISSUE? IT DID NOT AFFECT MY SPEED OR ABILITY TO ACCELERATE
The car smell like gasoline inside, the gas hose connecting the high pressure gas line to the gas tank is licking due a bad connectors
GASOLINE FUEL HOSE LEAK BETWEEN THE ENGINE AND THE DRIVER SIDE CAUSING A STRONG GASOLINE SMELL INSIDE THE CABIN AND UNDER THE HOOD WHEN THE CAR IS RUNNING AND CAUSING A FIRE HAZARD
BOUGHT USED MERCEDES C300 2015 4MATIC ON FEB'2019, ODOMETER READING WAS 44K MILES WITH CLEAN CARFAX REPORT. AFTER DRIVING JUST ABOUT 7K MIKES MORE, AT 53K MIKES CAR SHOWS ENGINE WARNING. THIS IS UNFORTUNATE FROM MERCEDEZ THAT WITH THIS MUCH OF NIRMAL USE, CAR IS HAVING ENGINE ISSUES.
I TOOK MY CAR IN FOR A MULTI POINT INSPECTION AT THE END OF NOVEMBER 2019 TO MERCEDES OF BELLEVUE. I BEGUN SMELLING GASOLINE FROM THE INSIDE CABIN OF MY CAR A FEW DAYS AFTER THE SERVICE AND HAD TO TAKE THE CAR BACK TO THE DEALERSHIP. THEY FOUND THAT FUEL HOSES GOING TO THE HIGH PRESSURE FUEL PUMP TO BE LEAKING FUEL. WITH THIS BEING A POTENTIAL FIRE HAZARD AND A SAFETY ISSUE, I ARGUED WITH THE DEALER THAT IT SHOULD BE COVERED UNDER WARRANTY, WHICH I STILL HAD A CPO WARRANTY FROM PURCHASING THE VEHICLE FROM THIS SPECIFIC DEALERSHIP. I DID SOME RESEARCH ONLINE AND FOUND THAT, THIS IS A VERY COMMON ISSUE WITH MY VEHICLE MODEL, 2015 MERCEDES BENZ C300. I AM UNSURE WHY THIS ISSUE IS NOT YET RECALLED BY THE MANUFACTURER OR WHY THE DEALERSHIP DID NOT HONOR THIS ISSUE TTO BE COVERED UNDER WARRANTY.. AS A CONCERNED CUSTOMER OF THE HAZARDOUS POSSIBILITIES A FUEL LEAK COULD CAUSE, I STILL MOVED FORWARD WITH PAYING FOR THE REPAIR OUT OF POCKET VERSUS CONTINUING TO DEBATE WITH THE FINANCE AND SERVICE PERSONNEL THAT IT SHOULD BE COVERED UNDER WARRANTY THAT I STILL HAD AT THE TIME.
FUEL SYSTEM, GASOLINE. THERE IS A FUEL SMELL COMING INSIDE OF THE CAR THROUGH THE FRONT FILTERS. WE HAVE CHANGED FUEL INJECTOR RING HOWEVER THE SMELL IS STILL THERE. MERCEDES DEALER IS NOT WILLING TO DO ANYTHING ABOUT THIS. I SEE THERE ARE RECALLS ON THE SAME MODELS PRODUCED A YEAR PRIOR. BELIEVE THIS MIGHT BE THE SAME ISSUE THAT WAS NOT RESOLVED . NHTSA CAMPAIGN ID: 15V138000 ## VIN PASSED ## MERCEDES-BENZ C300 2015 ##
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE AND BEGAN TO HESITATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF STEVENS CREEK (LOCATED AT 4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 641-4610) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.
THERE IS A FUEL HOSE (PARTS NUMBER: 274 070 3500) CONNECT TO THE HIGH PRESSURE PUMP IN FRONT ENGINE AREA. THE FUEL HOSE WAS FASTENED BY A CLAMP (NOT SURE THE PARTS NUMBER) . BECAUSE OF THE DESIGN FLAW, THIS CLAMP WILL LOOSE SINCE IT'S A SNAP JOINT ASSEMBLIES NOT TIGHTEN BY SCREWS. UNDER THIS SITUATION, THE FUEL HOSE WILL LOOSE AND AFFECTED BY THERMAL EXPANSION, THIS PROBLEM WILL CAUSE FUEL LEAK/SEEPING. WE CAN SMELL FUEL NEAR THE PUMP BEFORE WE START CAR IN COLD IN THE MORNING AND THIS SMELL CAN BE SMELLED UNTIL THE ENGINE WORKING INTO THE NORMAL OPERATING TEMPERATURE OR WHEN WE TURN ON THE AC OR HEATER . FUEL IS A VERY CRITICAL SAFETY PROBLEM AND USUALLY WE CANNOT TAKE NOTICE OF THIS POTENTIAL PROBLEM.THIS IS BEEN HAPPENING SINCE 11/19/2019 THE DATE WHEN I BOUGHT THE CAR TILL NOW
THERE IS A FUEL HOSE (PARTS NUMBER: 274 070 3500) CONNECT TO THE HIGH PRESSURE PUMP IN FRONT ENGINE AREA. THE FUEL HOSE WAS FASTENED BY A CLAMP (NOT SURE THE PARTS NUMBER) . BECAUSE OF THE DESIGN FLAW, THIS CLAMP WILL LOOSE SINCE IT'S A SNAP JOINT ASSEMBLIES NOT TIGHTEN BY SCREWS. UNDER THIS SITUATION, THE FUEL HOSE WILL LOOSE AND AFFECTED BY THERMAL EXPANSION, THIS PROBLEM WILL CAUSE FUEL LEAK/SEEPING. WE CAN SMELL FUEL NEAR THE PUMP BEFORE WE START CAR IN COLD IN THE MORNING AND THIS SMELL CAN BE SMELLED UNTIL THE ENGINE WORKING INTO THE NORMAL OPERATING TEMPERATURE. FUEL IS A VERY CRITICAL SAFETY PROBLEM AND USUALLY WE CANNOT TAKE NOTICE OF THIS POTENTIAL PROBLEM.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300W4. WHEN THE CONTACT ENTERED THE VEHICLE, SHE NOTICED A STRONG ODOR OF FUEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF FARMINGTON (555 N BOURNE CIR, FARMINGTON, UT 84025, (801) 447-3300) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A 20% DISCOUNT TOWARDS THE REPAIR COST. THE CONTACT WAS INFORMED TO CALL NHTSA TO FILE A COMPLAINT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V138000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 54,971.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THERE WAS A CLICKING SOUND COMING FROM THE STEERING WITH THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS DUE TO A CV JOINT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
STRONG FUEL SMELL IN THE GARAGE AND INSIDE THE VEHICLE DURING COLD START AFTER THE VEHICLE IS PARKED FOR 8-12 HOURS. THE ISSUE IS EVEN MORE NOTICEABLE DURING COLDER WEATHER (BELOW 40). THE DEALER ACKNOWLEDGED THIS IS A COMMON ISSUE FOR C300 AND IS DUE TO A DEFECTIVE CLAMP ON A FUEL LINE. THE VEHICLE IS AT 44,000 MILES AND 6 MOUNTS OUT OF WARRANTY. THE FUEL LEAK IS A SAFETY ISSUE AND SHOULD BE REPAIRED BY THE MANUFACTURER ESPECIALLY IF IS A WELL KNOWN DEFECT.
Sunshade on panoramic sunroof broke off and tore sunshade. Took it to MB service center and was told it is known issue for that model and many more with some part snapping off causing the damage and cost to repair is between 2500-3000. Have been reading online and lot of people seem to have same issue with the panoramic sunroof and shade not syncing together. Seems to be concern manufacturer should be looking at if there’s numerous vehicle with same issues. Part snapped off when trying to open up sunroof on hot summer day
PISTON CRACKED AT 68,000 MILES, CAUSING ENGINE DAMAGE THAT CANNOT BE REPAIRED.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C-300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH. A POLICE OFFICER HAD PULLED OVER ANOTHER VEHICLE AHEAD ON THE RIGHT SIDE OF THE ROAD. THE VEHICLE IN FRONT MADE A COMPLETE STOP. AS A RESULT, IN TRANSITIONING THE FAR LEFT LANE THE CONTACT REAR ENDED THE VEHICLE IN AN ATTEMPT TO AVOID THE POLICE OFFICER AS HE WAS GOING DOWN TO COMPLETE AN INSPECTION ON THE UNDERBELLY OF THE DUMP TRUCK. THE CONTACT MENTIONED THAT NONE OF HER SAFETY SENSORS (SIDE OR FRONT RESPONDED) INDICATING THAT SHE WAS NEAR A VEHICLE ILLUMINATED. THE STEERING WHEEL AIRBAG DEPLOYED UPON IMPACT. THE KNEE AIR BAG DEPLOYED AFTER THE IMPACT OF THE CRASH. AS THE KNEE AIR BAG WAS DEPLOYING WITH FORCE CAUSED THE CONTACTS RIGHT FOOT TO GET STUCK AND BONES TO CRACK RESULTING IN VARIOUS BREAKS IN HER RIGHT FOOT. THE ELECTRICAL SYSTEM SHUT DOWN AND THE CONTACT WAS UNABLE TO START OR ADJUST HER SEAT IN ORDER TO RELEASE HER FOOT FROM THE KNEE AIR BAG AS PRESSURE WAS BUILDING UP IN THE BAG . THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE WHERE SHE WAS TREATED FOR HER FRACTURED RIGHT FOOT. IT WAS UNKNOWN IF THE DEALER OR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 100,000.*TT *JB
TAKARA RECALL
AREA UNDER STEERING COLUMN IS EXPOSED REVEALING ELECTRICAL WIRING WHICH APPEARS TO BE CONNECTED TO THE ENGINE OR SOMETHING UNDER THE HOOD. I WAS TOLD THAT'S THE WAY VEHICLE WAS MADE, NO PART OR OPTION TO COVER EXPOSED AREA. IT IS UNSAFE BECAUSE AS I AM DRIVING ON HIGHWAY, CITY STREETS, ETC., MY KNEES TOUCH THE AREA AND MAY JARR SOMETHING LOSE.
Heavy fuel/gasoline smell around engine bay began approximately 2 years ago while the car was still under original 5 year warranty. Fuel smell would persist outside of the vehicle despite the vehicle not being driven for multiple days. When driven, fuel smell would permeate into the cabin of the vehicle and cause mild headaches to the occupants. Taken to dealer to find cause of smell and was advised that there was nothing wrong with the vehicle. Fuel smell continues to persist since it was originally noticed without change and vehicle is no longer within warranty period. Recently, this vehicle was taken back to the same dealer for servicing for an unrelated issue. Told the service representative that there was a fuel smell that continues to linger around the vehicle when parked and inside the cabin. This inspection revealed leaks from two fuel lines and technician recommended replacement. Warning lamps, messages, or other indicators from the car never appeared.
AT HIGHWAY DRIVING SPEEDS IN EXCESS OF 50 MPH, THE GLASS TRIM PANEL OF THE PANORAMIC SUNROOF VIBRATES AND FLAPS WILDLY. IT IS NOT SECURELY ATTACHED TO THE ROOF OF THE CAR. I TOOK IT TO THE DEALER TO HAVE IT REPLACED. IT WILL FLY OFF AND HIT THE VEHICLE BEHIND ME. IF THE VEHICLE BEHIND ME WERE A MOTORCYCLE, THE RESULTS WOULD BE DISASTROUS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WEST CHESTER (5897 MUHLHAUSER RD, WEST CHESTER TOWNSHIP, OH 45069) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
12/6/17 AIRBAG FRONTAL,8/31/17 ELECTRIAL SYSTEM STARTER ASSEMBLY,8/31/17 ENGINE AND ENGINE COOLING ENGINE,4/21/17 ELECTRICAL SYSTEM SOFTWARE AND 4/21/17 AIRBAG FRONTAL SENSOR/CONTROL MODULE.RECALL ON THESE PARTS.
I SMELLED FUEL IN MY GARAGE OCCASIONALLY FOR THE PAST 4 MONTHS. I ASSUMED IN WAS THE GAS HEATER BUT WHEN I PARK MY CAR IN OTHERS GARAGE I SMELLED FUEL. A FRIEND SUGGESTED IT MIGHT BE MY CAR. I TOOK MY CAR INTO SERVICE FOR MY 50K SERVICE AND ASKED IF THEY COULD LOOK INTO. MERCEDES BENZ INFORMED ME IT IS WET AROUND THE FUEL HOSE CONNECTOR. BEFORE I ONLY SMELLED IT TWICE A MONTH IN THE GARAGE. AFTER ONE I GOT IT BACK FROM SERVICE, I SMELLED FUEL INSIDE THE CAR WHILE I'M DRIVING.
TL* TAKATA RECALL THE CONTACT OWNS A 2015 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER WAS NOT MADE AWARE OF ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
AT COLD START, ESPECIALLY WHEN THE HEATER IS ON, THE CABIN SMELLS OF RAW GASOLINE. THE ISSUE IS QUITE ANNOYING AND EXTREMELY DANGEROUS. AFTER PERFORMING A GOOGLE SEARCH ABOUT THE PROBLEM, I'VE NOTICED THAT OTHERS WHO OWN W205 HAVE EXPERIENCED THIS PROBLEM. THIS IS JUST ONE EXAMPLE OTHERS' COMPLAINTS: HTTP://M.CARCOMPLAINTS.COM/MERCEDES-BENZ/METRIS/2016/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML
ENGINE BROKE A PISTON AT 53,000 MILES IN NORMAL USE. CAUSING MAJOR RUPTURE ON ENGINE.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, (561) 291-6095) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
LOW PRESSURE FUEL LINE LEAK COULD CAUSE FIRE, FUEL SMELLS VERY STRONG IN THE CABIN I HAVE 2 2015S BOTH HAVE HAD THIS ISSUE ONE IS FROM CALIFORNIA SO IT NOT A SALT ISSUE. HAPPENS ON COLD START
SUSPENSION PARTS ARE RUSTING OUT FAST I DON'T LIVE IN A SALTED ROAD FOR BLACK ICE TYPE OF ENVIRONMENT CAR ONLY HAS 66K MILES AND AC POURS FUEL ODORS IN THE CABIN INTERIOR MATERIALS ARE BUBBLING UP FAST EVEN AFTER UV TREATMENTS.
WHEN ACCELERATING WITH MY MERCEDES C300, THE CAR IS ACTUALLY LOOSING POWER. THE EFFECT IS REINFORCED AS THE CONTROLLING SYSTEM IS BLOCKING THE ACCELERATION. RESULT IS THAT THE CAR IS BRAKING SUDDENLY INSTEAD OF ACCELERATING. IT IS PARTICULARLY DANGEROUS WHEN TRYING TO PASS ANOTHER CAR ON THE HIGH WAY AS THE CAR WILL BRAKE. I ALMOST EXPERIENCED TWICE AN ACCIDENT ON THE HIGHWAY DUE TO THIS ACCELERATION/BAKE ISSUE. I BROUGHT MY CAR TO AN INDEPENDENT MERCEDES REPAIR CENTER. THEY CONFIRMED TO ME THAT MERCEDES ISSUED A TECHNICAL BULLETIN FOR AN ELECTRICAL CABLE REPLACEMENT DUE TO THAT FAILURE. THE ISSUE DESCRIBED ON THE TB IS IDENTICAL TO THE EXPERIENCE ISSUE. I CONTACTED MY MERCEDES DEALERSHIP SERVICE DEPARTMENT. THEY INFORMED ME THERE IS NO RECALL AND DON'T CONSIDER THIS ISSUE A SAFETY ISSUE. THEY WON'T REPLACE THE ELECTRICAL CABLE UNLESS I PAID FOR THE "SERVICE". THE CABLE HAS NOT BEEN DAMAGED OR DISCONNECTED. IT IS SIMPLY FAULTY AND MERCEDES KNOWS THE ISSUE AS THEY ISSUED A TB FOR THE VEHICLE.
LOW PRESSURE FUEL LINE LEAK COULD CAUSE FIRE, FUEL SMELLS VERY STRONG IN THE CABIN I HAVE 2 2015S BOTH HAVE HAD THIS ISSUE ONE IS FROM CALIFORNIA SO IT NOT A SALT ISSUE. HAPPENS ON COLD START
THE FRONT DRIVERS SIDE SUSPENSION SQUEAKS WHEN WHEEL IS TURNED OR GOING OVER BUMPS. THIS CAR IS LESS THAN 5 YEARS OLD AND AROUND 50K MILES. I AM HOPEFUL THIS IS NOT A DANGEROUS FLAW IN THE SUSPENSION SYSTEM.
EXPLODING PANORAMIC ROOF. ON JANUARY 18, 2019, TWO HOURS INTO DRIVING FROM NEW YORK TO CANADA FOR A FAMILY VACATION, WITHOUT ANY WARNING AND FOR NO APPARENT REASON THE PANORAMIC ROOF TO OUR 2015 MERCEDES BENZ C300 4MATIC SUDDENLY AND VIOLENTLY EXPLODED. AT THE TIME OF THE OCCURRENCE THE HIGHWAY ROAD (I84E)WAS STRAIGHT, SMOOTH AND WE WERE AT CRUISING SPEED (60MPH), NO CARS ANYWHERE NEAR US IN FRONT OR FROM THE REAR. THE EXPLOSION SOUNDED AS IF A BOMB HAD GONE OFF OR IF WE HAD BEEN SHOT. TINY GLASS PARTICLES SPRAYED MY ENTIRE FAMILY INCLUDING MY WIFE, 2 DAUGHTER (12,15) AND OUR PUPPY. LUCKILY THE SUNSHADE COVERING UNDERNEATH THE GLASS ROOF CAUGHT THE LARGER PIECES OF BROKEN GLASS. AFTER MAKING SURE THE FAMILY WAS NOT INJURED I MANAGED TO FIND A LARGE PIECE OF CARDBOARD THAT I DUCT TAPE TO THE ROOF AND SLOWLY MADE OUR WAY BACK HOME, ENDING OUR TRIP. UPON ARRIVING HOME I DID LOTS OF RESEARCH AND TO MY SURPRISE FOUND THAT EXPLODING PANORAMIC ROOFS WAS MORE COMMON THAN I HAD EVER THOUGHT WITH MANY OWNERS GONE THROUGH THE EXACT SITUATION AS I. YET, MERCEDES REFUSES TO ACKNOWLEDGE THIS ISSUE AND PRESENTLY DOES NOT HAVE A RECALL ON THEIR PROBLEM. TO ADD INSULT TO INJURY WHEN I BROUGHT THE VEHICLE TO THE DEALERSHIP FOR A REPAIR, THE SERVICE ADVISOR ACTED AS IF THIS WAS NO BIG DEAL AND ALSO THAT HE HAS NEVER SEEN THIS ISSUE IN HIS 34 YEARS OF BEING THERE. I CAN ONLY ASSUME THAT THIS IS A FALSE STATEMENT SINCE THE VALLET PERSON WHO TOOK MY CAR SAID HE HAS SEEN IT ON QUITE A FEW OCCASION. MERCEDES BENZ OF NORTH AMERICA NEEDS TO ADDRESS THIS SITUATION BEFORE IT BECOMES A FATAL MISHAP. THE SOUND AND GLASS DEBRIS COULD HAVE EASILY DISTRACTED ME ENOUGH FOR ME TO LOSE CONTROL OF THE VEHICLE AND CAUSE AN ACCIDENT. LUCKILY NO ONE WAS NEAR OUR CAR.
2015 MERCEDES BENZ C300 WITH 65 K MILES. THE SECONDARY HIGH PRESSURE FUEL PUMP (274070050180) LEAKED GAS SERIOUSLY. IT WAS THE UNIT ITSELF NOT THE CONNECTIONS OR LINES TO IT.
When I got my Mercedes 2.5 years ago I would always notice a very strong gas smell that would come very randomly. I would have to open my windows for the smell of fuel to go away. I presented this to the Greenway Mercedes Dealership 2X VERBALLY and they told me that it is just a "Mercedes thing" and everything is ok because it is not "VISIBILLY" leaking fuel. Which it was not. However, the smell of the fuel is EXTREME, It would happen to me through out the year (in the summer and winter, regardless of temperature) randomlly. I would have to leave the garage ASAP when I turn on my car just in case the smell of fuel was extreme because my parents would tell me that it would even COME INTO THE HOUSE. I thought I was crazy to think this was normal and just a "Mercedes thing". But then I got a letter on August 2021 and did some research and saw I was not the only one and there is a class action lawsuit -Mercedes sent a letter on August 21 announcing they will extended the limited warranty of the "Fuel hose connected to high pressure fuel pump" from the original warranty of 4 years/50,000 miles to 10 years/120,000 miles. HOWEVER, This does NOT HELP, they are still saying it is a wear and tear and REFUSE to replace the defected MANUFACTORER part and INSIST it is not "seeping fuel" from the connection at the fuel pump, so it is NOT under warranty. I am confused as to why this is not a recall? Extending the warranty did nothing to help Mercedes Owners at all. They continued to claim it is "wear and tear so that is why the fuel is sweeping at a different location" AS WELL, two dealerships told me it would take them 24-48 hours for them to JUST INSPECT my car to see if it is covered. This extension did resolve anything, but made sure the dealerships deny even more. Now, I have to continue to leave my garage within 30 sec. so I don't suffocate the cats that sleep in the garage or have my family smell the fuel as I leave. And to open my windows so I can breath fresh air.
PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED WHILE THE CAR WAS SITTING. MERCEDES CLAIMING SOMETHING FELL INTO IT, BUT THERE WAS NOTHING ABOVE IT OR IN THE CAR WHILE IT WAS SITTING IN THE GARAGE. AFTER READING ONLINE, THIS IS HAPPENING TO A LOT OF OTHER CONSUMERS, INCLUDING ONE WHO HAS STARTED A CLASS ACTION LAWSUIT IN CALIFORNIA
The panoramic sunroof is faulty. Doing a simple search online showed that this is a common problem amongst my vehicle model where parts are loose or misinstalled and it is a safety concern in a potential accident or rollover. My dealer is now looking into it and it is also an excessive out-of-pocket cost to make the vehicle safer. Something I do not expect from a high-end vehicle manufacturer. I identified this due to the rattling sound in the ceiling/sunroof.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 31, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.