2015 Mercedes-Benz C-Class Complaint Log

LOSS OF STEERING WHILE DRIVING VEHICLE. EXTREMELY UNSAFE. ERROR MESSAGE DISPLAYED FRONTAL LEFT MALFUNCTION SERVICE REQUIRED. VEHICLE INOPERABLE. STEERING WHEEL JUST SPINS NO CONTROL OF VEHICLE

HIGH FUMES OF GASOLINE AT START UP INSIDE CABIN AND OUTSIDE OF CABIN. SMELL IS USUALLY MORE PRESENT WHEN TANK IS FULL OR NEARLY EMPTY HOWEVER CAN BE PRESENT EVEN AT HALF A TANK. NO CODES APPEAR OR CHECK ENGINE LIGHT IS NOT TRIGGERED BY PROBLEM.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300W4. WHEN THE CONTACT ENTERED THE VEHICLE, HE NOTICED A FUEL ODOR. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT STALLED AND BEGAN TO ROLL BACKWARDS WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF PARAMUS (755 NJ-17, PARAMUS, NJ 07652, (201) 977-6365) AND WAS INFORMED THAT THE FUEL HOSE AND THE FUEL LINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED LITTLE ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Panoramic sunroof off centered causing glass to tilt on one side above vehicle. Note, a recall for the same on models 2015 c300 for vehicles with prior service but same issues/ problems for my vehicle that has not been serviced.

SPEAKERS RANDOMLY STOP WORKING - SOMETIMES FOR A FEW HOURS AND OTHER TIMES FOR UP TO 5 DAYS. WHEN SPEAKERS ARE NOT WORKING, THIS MEANS THE STEREO, NAVIGATION, BLUETOOTH CALLS, AND EMERGENCY CALLS ARE INACCESSIBLE. THIS IS A PROBLEM FOR MANY DRIVERS PLEASE CLICK ON THE LINK BELOW. HTTPS://MBWORLD.ORG/FORUMS/C-CLASS-W205/701679-STEREO-ISSUE-MY-2015-C300.HTML

PCV (Positive Crank Ventilation) error fault. Error message keeps coming and is affecting a large number of vehicles.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHILE DRIVING 60 MPH, THE TURBO ENGINE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OPEN ROAD MERCEDES-BENZ (1250 US-22, BRIDGEWATER, NJ 08807, 908-685-0800) WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE.

CAR LOOSES SPEED WHILE DRIVING IN THE STREET OR A HIGHWAY. NO CODE HAVE BEEN DETECTED IN THE COMPUTER. I HAVE BEEN TAKING THE CAR TO THE DEALERSHIP BUT THEY HAVEN'T FOUND WHAT'S THE PROBLEM.

EXCESSIVE BRAKE DUST WHEN DRIVEN EVEN A FEW MILES. FEEL INSECURE DRIVING IN TRAFFIC.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (MERCEDES-BENZ WARWICK IN WARWICK, RI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

BACK DRIVER SIDE SEAT BELT HARD TO ENGAGE AND WILL COME UNENGAGED WITHOUT PROMPTING. BRAKE PADS WEAR OUT EVERY 30,000 MILES BACK PASSENGER SIDE TIRE AND VALVE HAS BEEN REPLACED 4 TIMES IN LESS THAN 70,000 MILES AND STILL LOOSES AIR INTERMITTENTLY. CAR CAN BE PARKED OR MOVING. NO CONSISTENCY IN WHEN OR AMOUNT AIR PRESSURE IS LOST.

The panoramic sunroof of the C300 is held in plastic hooks that break, even with normal use. So, that leaves the panoramic roof to fly off the vehicle on the highway. I have not opened my roof in three years because I am afraid it might not hold up. Looking at the MB owners' forum, it seems to be a pretty common issue that these plastic hooks break, and then the panoramic roof either doesn't close all the way, stay up to let the air come underneath it to introduce the risk of it flying away, or become really flappy when driving with open roof.

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DIGITAL SCREEN USED TO UTILIZE THE BACK UP CAMERA, RADIO AND BLIND SPOT FAILED TO OPERATE. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF COLLIERVILLE (4651 S HOUSTON LEVEE RD, COLLIERVILLE, TN 38017) WHERE THEY INFORMED THE CONTACT THAT THE FAILURE OCCURRED DUE TO THE XM RADIO SYSTEM WAS UPDATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A TEMPORARY SOFTWARE UPDATE AVAILABLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

2015 MERCEDES BENZ C300 (W205) HACKED SATELLITES ISSUE ON MON MAR 19, 2018 AFFECTING COMMAND/AUDIO 20 SYSTEM INITIAL ISSUE: *BLUETOOTH AUDIO WOULD NOT CONNECT SUBSEQUENT ISSUES: *RADIO SELECTION FREEZES ALL OPERATIONS FOR ABOUT 60-SECONDS, AND DOES NOT PROVIDE ACCESS TO RADIO *BLUETOOTH DISABLED PERMANENTLY IN SYSTEM SETTINGS *USB DEVICES WILL NOT CONNECT AND PLACES COMMAND INTO PERSISTENT WAITING STATE *BACKUP CAMERA DID NOT DISPLAY ON AT LEAST TWO OCCASIONS CONCERNS WITH CURRENT STATE, FRI MAR 23, 2018: SAFETY *CANNOT USE HANDS-FREE FEATURES OF PHONE, ENDANGERS DRIVING WHILE HOLDING A PHONE (WHICH IS ILLEGAL IN MANY STATES/LOCALITIES) *BACKUP CAMERA DYSFUNCTION COULD CAUSE AN ACCIDENT WHILE BACKING UP (SEE ATTACHMENT FOR MORE INFO.)

I HAVE A 2015 MERCEDES BENZ C300. I HAVE NOT EVEN OWNED THE CAR FOR ONE YEAR AND I HAVE ALREADY HAD A WHOLE LIST OF PROBLEMS THAT ARE NOT BEING RESOLVED. THE STEREO QUIT WORKING, THE BACK UP CAMERA DOESN'T WORK, THE AC WORKS ON AND OFF, AND MY HANDS FREE DOES NOT WORK AT ALL. THIS ALL HAPPENED ONE DAY WHEN I TURNED ON MY CAR TO LEAVE WORK. THE STEREO WAS FROZEN AND IT HAS STUCK LIKE THAT. MERCEDES HAS NOT SENT OUT A RECALL OR ANY NOTIFICATION AT ALL. I TOOK THE CAR TO THE DEALERSHIP AND THEY SENT IT BACK WITH NO IDEA OF WHEN IT WILL BE FIXED.

THERE IS A SERIOUS PROBLEM WITH THE VEHICLE MENTIONED ABOVE. THE ENTERTAINMENT SYSTEM AND THE REAR CAMERA DO NOT WORK. THIS IS A SERIOUS SAFETY CONCERN REGARDING THE REAR CAMERA. THE C-CLASS IS DESIGNED IN SUCH WAY THAT YOU DEPEND ON THE CAMERA WHEN REVERSING AND IT IS VERY DIFFICULT TO SEE THE REAR VIEW WHEN BACKING AND LOOKING FROM ALL ANGLES. I CALLED YOUR HQ IN MARYLAND FOR ASSISTANCE, THEY WERE UNAWARE OF POTENTIAL REPORTED PROBLEMS. THEIR BEST ANSWER WAS TO CALL THE DEALERSHIP. THE FOLLOWING DAY, I RECEIVED A PHONE CALL FROM NEW COUNTRY MOTOR CARS MERCEDES BENZ OF HARTFORD, CT STATING THAT THEY HAVE NOT HEARD OF THIS PROBLEM AND ITS VERY UNLIKELY THAT IT WAS ASSOCIATED WITH THE RECENT RECALL REGARDING THIS VEHICLE. UPON ARRIVAL, AND RETELLING MY STORY TO THE SERVICE ADVISOR HELDER CRESPO, HE TOLD ME THAT THEIR RECEIVED NUMEROUS COMPLAINTS ABOUT THIS PARTICULAR VEHICLE MAKE AND THAT OTHER CUSTOMERS ARE AFFECTED BY THIS SIMILAR PROBLEM. IT BEEN THREE WEEKS, I HAVE NOT HEARD ANYTHING FROM MB OR DEALERSHIP. I AM QUIET APPALLED BY THIS MATTER AND SHOCKED BY THE IMPROPER COMMUNICATION FROM MB TO THEIR LOYAL CUSTOMERS. IS THIS 'THE BEST OF NOTHING' CUSTOMER RELATION?! I AM EXTREMELY DISSATISFIED HOW THIS MATTER IS BEING HANDLED AND THAT NOT EVEN ONE SINGLE PERSON WHO KNEW ABOUT THIS ISSUE DID NOT EVEN APOLOGIZE FOR THE INCONVENIENCES THAT THIS HAD CASED ME.

ENTERTAINMENT UNIT DOES NOT WORK AT ALL. HAPPENED OUT OF NOWHERE ONE DAY TURNED ON THE CAR AND IT WAS FROZEN. BACK UP CAMERA 9/10 TIMES DOES NOT WORK AND WHEN IT DOES IT TURNS ON AFTER YOU HAVE BACKED UP AND ARE ALREADY GOING FORWARD. UNIT FREEZES UNABLE TO CHANGE OR DO ANYTHING TO THE UNIT ITSELF. OCCASIONALLY A BLUE SCREEN POPS UP FOR 1-2 SECONDS AND GOES TO THE INITIAL START UP SCREEN FOR A WHILE. I WENT TO MY LOCAL DEALERSHIP AND THE ADMITTED OF HEARING ABOUT THIS PROBLEM FROM OTHER OWNERS WITH THE SAME ISSUE AND SAID THERE WAS NOTHING THAT COULD BE DONE CAUSE THEY HAVE NO IDEA HOW TO FIX IT, I MEAN THAT'S ABSURD.

RADIO, BLUETOOTH TELEPHONY COMMAND CONTROL STOPPED WORKING (ERROR MESSAGE SAYS 'DEVICE UNAVAILABLE'); ON MAR 19 2018, MERCEDES BENZ DEALER (CHICAGO) REPRESENTATIVE SAID THE CAR NEEDS SOFTWARE UPDATE BUT COULD NOT SAY WHEN THE UPDATE WILL BE AVAILABLE. LACK OF HANDS-FREE TELEPHONY MAKES DRIVING UNSAFE.

DONT KNOW WHICH CATEGORY IT FALLS. I BOUGHT THIS CAR IN AUGUST 2015. IN ONE WEEK IT WOULD NOT START EVEN. TOWED TO DEALERSHIP AND THEY SAID, THE GROUNDING SCREW WAS LOOSE. I AM SO SURPRISED THAT A CAR COMES OUT FROM FACTORY WITH A LOOSE GROUNDING ISSUE. IN THE LAST 2 WEEKS, THE CAR JUST STALLED AT THE SIGNAL. ALL LIGHTS CAME UP. I HAD THE ECO START/STOP MODE ON. THIS HAPPENED 3 TIMES AND FINALLY I SHUT THE ECO START/STOP MODE DOWN. IT IS SO DANGEROUS THAT IN HEAVY TRAFFIC, WHEN PEOPLE ARE READY TO DRIVE ON CHANGE OF SIGNAL, THE CAR WONT MOVE, PEOPLE ARE HONKING AND FRUSTRATED AND I AM TOO. LOOKED ONLINE AND SO MANY PEOPLE ARE COMPLAINING THE SAME. THE WHOLE OF DASHBOARD LIGHTS UP LIKE WHEN A CAR STALLS. THIS IS VERY DANGEROUS. ANYBODY WAITING BEHIND YOU CAN TAKE THE PEDAL FROM THE BRAKE AND SMASH INTO YOU. SIMILARLY, FOR LAST 2 MONTHS, I HAVE NOTICED THAT THERE IS A JUMPING NATURE WHEN YOU TAKE LEG OF THE BRAKE AT THE SIGNAL. THAT SCARES ME AS WELL. FROM THE FEEL OF IT, I FEEL THIS IS PRIMARILY A SOFTWARE ISSUE WHERE THE COMPUTER THINKS IT IS IN SOME MODE WHEN IT IS NOT OR SOMETHING AND SHUTS EVERYTHING DOWN AS A PRECAUTIONARY MEASURE OR SOMETHING

COLLISION ASSIST INOPERATIVE DASH LIGHT CAME ON WHILE HIGHWAY DRIVING FOLLOWED BY A LOSS OF POWER AND ACCELERATION. VEHICLE NEEDED TO BE TURNED OFF AND RESTARTED TO BE DRIVABLE.

MY NAVIGATION AND CENTRAL CONTROL PANEL NOT FUNCTIONING AND FREEZING WITH MESSAGE "PLEASE WAIT". CAUSED SO MANY SAFETY PROBLEMS, INCLUDING BACKUP CAMERA NOT WORKING, TEMPERATURE CONTROL AND AIRFLOW SCREEN NOT SHOWING UP, BLUETOOTH PHONE SYSTEM NOT WORKING TO TAKE HAND-FREE CALLS, AND NO RADIO STATION IS WORKING AND/OR ONLY ONE UNKNOWN RADIO STATION TUNEUP BUT CAN'T SWITCH TO ANOTHER STATION AT ALL TO LISTEN HIGHWAY TRAFFIC INFORMATION. IT'S BEEN ALREADY 3 WEEKS AND I VISITED DEALERSHIP AND CALLED MERCEDES BENZ CUSTOMER SERVICES BUT NO HELP/SOLUTION AVAILABLE SO FAR. ASKED ME TO JUST WAIT FEW MORE DAYS.

MERCEDES BENZ WONT HONOR THE RECALLS. VEHICLE WAS IMPORTED (NOT BY ME) FROM CANADA. MERCEDES BENZ CONSIDERS THIS VEHICLE TO BE "GRAY MARKET VEHICLE" AND WONT SERVICE THE VEHICLE FOR RECALLS. THERE ARE UP TO EIGHT (8) SAFETY RECALLS AND THEY MAKE THE VEHICLE UNSAFE TO DRIVE. VEHICLE STILL UNDER FACTORY WARRANTY. I HAVE CONTACTED THE BUREAU OF AUTOMOTIVE REPAIR, WHO REFERRED ME TO THE NEW MOTOR VEHICLE BOARD WHO REFERRED ME TO THE NHTSA. THANK YOU FOR YOUR ATTENTION TO THIS MATTER,

MY CAR RECEIVED THE CALL MESSAGE OF POTENTIAL AIRBAG HAZARD IN JANUARY, WHICH WOULD LEAD TO DEATH IF THE AIRBAG POPPED UP. HOWEVER, I HAVE NOT BEEN REPLACED IN BANZ STORE FOR FOUR MONTHSIF THERE IS A SUDDEN ACCIDENT, THE AIRBAG WILL POP UP AND KILL PEOPLE. I WOULD LIKE TO COMPLAIN ABOUT SUCH A SERVICE. A DELAY OF ONE DAY IS VERY LIKELY TO CAUSE AN ACCIDENT

THE VEHICLE'S COLLISION PREVENTION ASSISTANT PLUS OPTION OFTEN DISPLAYS DURING DRIVING. THIS CAUSES THE CAR TO LOSE ACCELERATION AND PREVENTS YOU FROM ACCELERATING REGARDLESS OF HOW HARD YOU PRESS THE GAS PEDAL. THIS HAPPENS FOR NO APPARENT REASON AND OCCURS WHILE IN THE MIDST OF DRIVING, USUALLY WITHIN A BUSY INTERSECTION AND HAS ALSO HAPPENED TO ME SEVERAL TIMES WHILE DRIVING ON THE HIGHWAY. I AM VERY AFRAID TO DRIVE THIS VEHICLE. THE ONLY WAY TO CORRECT THIS WHEN IT OCCURS IS TO PULL OFF THE ROAD, SHUT THE CAR DOWN, AND RESTART THE ENGINE AFTER A FEW MINUTES. MY CAR WAS SERVICED ON 1/13/18 AND WHEN TESTED, NO EVIDENCE OF THIS WAS FOUND. SINCE THEN, THIS MALFUNCTION HAPPENED ON 1/14 AND AGAIN TODAY 1/15. THIS MALFUNCTION HAS THE POTENTIAL TO BE CATASTROPHIC. I'VE ADVISED THE DEALER THIS NEEDS TO BE SERVICED AND FIXED, OTHERWISE WE WILL BE ASKING FOR A NEW VEHICLE FOR THE REMAINDER OF THE LEASE. I AM VERY FEARFUL TO DRIVE THE CAR, ESPECIALLY WITH OUR TWO YOUNG CHILDREN.

I WAS DRIVING AT APPROX. 20-25 MPH DURING DAY LIGHT AND ALL OF A SUDDEN THERE WAS LIGHT BLINKED ON MY DASHBOARD FOR APPLYING THE BRAKES BECAUSE OF ANOTHER VEHICLE AHEAD OF ME. I APPLIED THE BRAKES AS WELL AS BRAKE ASSIST PLUS SYSTEM GOT ACTIVATED AS WELL. BUT STILL MY VEHICLE END UP HITTING THE VEHICLE AHEAD OF ME. THE BRAKE ASSIST PLUS SYSTEM WHICH IS CLAIMED BY MERCEDEZ TO TAKE BRAKE AUTOMATICALLY TO BRING THE SYSTEM TO HALT IN CASE OF EMERGENCY DID NOT WORK AND IT END UP HITTING ANOTHER VEHICLE IN FRONT OF MY VEHICLE

WINDOWS RATTLING , THEY SAID THIS PROBLEM IS KNOWN , I TOOK MY CAR 4 TIMES TO GET IT FIX BUT NO LICK. THIS IS VERY BAD WHEN YOU ARE DRIVING.

I WAS MAKING A LEFT AT A STOP SIGN WHEN A DODGE DURANGO HIT ME HEAD ON AND FELL

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ MANHATTAN, 770 11TH AVENUE, NEW YORK, NY, 10019) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

MY CAR WOULDN'T START. I HAVE BEEN WAITING FOR A RECALL PART SINCE FEBRUARY. LAST NIGHT I HAD AN SRS MALFUNCTION PASSENGER SEAT AIRBAG. MERCEDES TOLD ME TODAY I DON'T HAVE A RECALL FOR AIRBAGS BUT I THINK IT IS A TAKATA AIRBAG PROBLEM THAT'S HASN'T BEEN REPORTED FOR MY VEHICLE YET.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ANNAPOLIS AT 888-261-7620 (324 6TH ST, ANNAPOLIS, MD 21403) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHILE DRIVING 50 MPH, AN UNIDENTIFIED WARNING INDICATOR ILLUMINATED AND STATED THAT THE VEHICLE WAS OVERHEATING AND NEEDED TO BE TURNED OFF. THE CONTACT PULLED THE VEHICLE TO THE RIGHT SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER TEN MINUTES, THE CONTACT RESTARTED THE VEHICLE AND DROVE AWAY. CALSTAR MOTORS IN GLENDALE, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS NOT AVAILABLE.

ENGINE RANDOMLY STALLS AFTER SITTING AT RED LIGHT/OR WHILE IN TRAFFIC. ALL WARNING/DASHBOARD LIGHTS COME ON AND YOU CAN ONLY START THE CAR BY PUTTING IT IN PARK, THEN PUSHING START. THE CAR HAS LESS THAN 10K MILES. DEALERSHIP CAN'T FIND CODE OR REPLICATE THE ISSUE. INTERNET SEARCHES INDICATE IT IS AN ISSUE AND OTHER MAKES AND MODELS HAVE BEEN RECALLED, BUT WITHOUT A CODE THE DEALERSHIP DOESN'T KNOW WHAT TO DO. I WAS NEARLY REAR-ENDED BECAUSE IT DOESN'T HAPPEN UNTIL YOU TAKE YOUR FOOT OFF THE BRAKE AND PRESS THE GAS TO MOVE FORWARD, AND THAT'S WHEN THE ENGINE SHUTS OFF COMPLETELY. THIS HAPPENS RANDOMLY AND HAS HAPPENED SEVERAL TIMES.

MY SUNROOF EXPLODED/SHATTERED WHILE I WAS DRIVING TODAY, TRAVELING AT A SPEED OF 45MPH ON CITY ROAD AFTER TURNING A CORNER. OUTSIDE TEMP WAS AROUND 85 AND INSIDE CAR WAS 75. CAR HAS AROUND 6800 MILES, AND THERE WAS NOTHING THAT HIT THE SUNROOF. SCARY SITUATION FOR THE DRIVER! CAR IS CURRENTLY UNDER WARRANTY AND AT THE DEALER FOR REPAIR, BUT THEY WANT MY INSURANCE TO PAY. I INSIST THIS BE INVESTIGATED BECAUSE I BELIEVE IT TO BE A MANUFACTURE DEFECT

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHILE DRIVING 30 MPH, THE POWER STEERING SYSTEM FAILED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE, BUT THE POWER STEERING ABILITY CONTINUED TO FAIL. THE VEHICLE WAS TOWED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND BECAME VERY DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER CHIP NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,500.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/17*LJ *CN

NHTSA RECALL #17V114 STARTING CURRENT LIMITER OUR MBENZ C300-2015 MODEL HAS BEEN RECALLED AND NEEDS TO BE REPAIRED. ITS MORE THAN 60 DAYS SINCE THE ISSUE IS KNOWN BUT THE REPAIRS ARE STILL NOT AVAILABLE. THIS THING CAN BE DANGEROUS TO OUR LIFE AND NEEDS TO BE FIXED ASAP

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF MORRISTOWN, NEW JERSEY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING 580-E AND MERGING ONTO I-5 S WHEN I HIT A HUMONGOUS POT HOLE WITH MY LEFT FONT TIRE CAUSING IT TO IMMEDIATELY BLOW OUT. THAT IN-TURN CAUSED MY STABILITY TRACKING TO ENGAGE, WHICH CAUSED ME TO SLOW DOWN DRASTICALLY. THAT CAUSED ANOTHER VEHICLE TO NEAR MISS RAMMING ME IN THE BACK AND ME SIDE SWIPING ANOTHER VEHICLE. I WAS DRIVING APPROXIMATELY 70 MPH AND ALMOST LOST CONTROL OF THE VEHICLE AND HAD TO IMMEDIATELY PULL OVER TO A VERY NARROW SHOULDER OF THE ROAD WITH MY EMERGENCY FLASHERS BLINKING. TO ENSURE THE SAFETY OF THE VEHICLE, MY SELF AND OTHER PASSENGERS IN THE CAR, I HAD TO DRIVE APPROXIMATELY 0.5 MILES TO THE NEXT EXIT (67) TO SAFELY GET MY VEHICLE OFF THE ROAD TO A SAFE LOCATION. I THEN CALLED A TOW TRUCK TO TOW MY VEHICLE BACK TO SANTA ROSA WHERE I LIVE TO GET THE TIRE REPLACED AND FRONT BUMP REPAIRED. I AM UNSURE OF THE CAUSE OF THE UNSAFE CONDITION OF THE HIGHWAY OR WHAT CAUSED THE POT HOLE. THERE WERE SEVERAL CARS STRANDED WITH DAMAGES TO THEIR VEHICLES AS WELL. ONE PERSON CAME TO THE SAME EXIT (FOOD MART ON PATTERSON ROAD) WITH A BLOWN OUT TIRE AS WELL. I HAVE HER CONTACT INFORMATION IF YOU NEED TO CONTACT HER.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BUCKHEAD MERCEDES IN ATLANTA, GEORGIA) CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/18/17*LJ UPDATED 08/22/2017 *JS

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MOBILE IN MOBILE, ALABAMA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND WERE NOT AVAILABLE ANYWHERE IN THE USA. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ UPDATED 11/02/2017*JS

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE OF THE VEHICLE OVERHEATING IN DECEMBER OF 2016. HELMS BROTHERS MERCEDES-BENZ IN BAYSIDE, NEW YORK WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NEW CAR PURCHASES IN 2015, FEWER THAN 25000 MILES. WHILE DRIVING LOCALLY, "COLLISION PREVENTION ASSIST" MALFUNCTION AND "CHECK ENGINE" LIGHTS LIT UP THE DASH BOARD. VEHICLE WOULD NOT PICK UP SPEED AND DRIVING WAS WEIRD. WAS ABLE TO DRIVE TO DEALERSHIP WHICH IS ABOUT 8 MILES AWAY. SITUATION COULD BE POTENTIALLY DANGEROUS IF HAPPENS ON A HIGHWAY AND IT WARRANTS ATTENTION. *TR

WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C350. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. MULTIPLE WARNING INDICATORS ILLUMINATED. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED CORRECTLY. THE VEHICLE WAS TAKEN TO FRED MARTIN OF YOUNGSTOWN (4701 MAHONING AVE, AUSTINTOWN, OH 44515, (330) 793-2444) WHERE THE CONTACT WAS UNAWARE OF THE DIAGNOSIS; HOWEVER, HE WAS INFORMED THAT SOME OF THE WIRING WAS CLEANED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED A YEAR LATER AND AN APPOINTMENT WAS SCHEDULED WITH THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE DEALER TO CONTACT THEM WITH THE DIAGNOSTIC RESULTS. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300W4. AFTER STARTING THE VEHICLE, THE ODOR OF MOLD ENTERED THE CABIN OF THE VEHICLE THROUGH THE HVAC SYSTEM. MERCEDES-BENZ OF MOBILE IN MOBILE, ALABAMA REPLACED THE AIR FILTERS AND CLEANED THE COOLING SYSTEM WITHIN THE HVAC TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

WHILE ACCELERATING FROM A STOP LIGHT FROM 0 TO SLIGHTLY OVER 40 MPH RECEIVED ERROR CODE OF ANTI COLLISION ASSIST INOPERABLE AND THE VEHICLE WENT FROM 40 MPH TO 0 LIKE I HIT A TREE. IT WAS NOT A SLOW SMOOTH MOTION OF SLOWING TO A STOP. THIS WAS A VIOLENT STOP THROWING ME FORWARD AND CAUSED MY SEAT BELTS TO ACTIVATE. IT SHOULD BE NOTED THAT THERE WAS NOT A SINGLE PERSON IN FRONT OF ME, BEHIND ME OR BESIDE ME. THIS WAS NOTHING SHORT OF A MIRACLE BECAUSE IF ANYONE HAD BEEN BEHIND ME, I WOULD HAVE BEEN REAR ENDED AND IF ANYONE HAD BEEN IN THE RIGHT HAND LANE I WOULD HAVE HIT THEM AS THE VEHICLE PULLED TO THE RIGHT VERY HARD WHEN IT MALFUNCTIONED. I TOOK THE CAR TO THE DEALER AND TOLD THEM I DID NOT WANT THE CAR BACK UNLESS THEY COULD DETERMINE WHAT HAD HAPPENED AND COULD PROMISE THAT IT WOULD NEVER HAPPEN AGAIN. UPON READING SO MANY COMPLAINTS ABOUT THE SAME LIFE THREATENING ELECTRICAL MALFUNCTION, THERE IS NO POSSIBLE WAY THAT MERCEDES BENZ IS NOT FULLY AWARE OF THE POTENTIAL FOR SERIOUS INJURY OR DEATH. I HAVE CALLED MB USA AND WAS TOLD THAT I WOULD NEED TO FILE A CUSTOMER INQUIRY. DONE. I PURCHASED THE VEHICLE IN APRIL 2016 WITH 7,200 MILES ON IT. I AM COMPLETELY TERRIFIED TO DRIVE THE CAR.

WHILE I WAS DRIVING ON THE HIGHWAY & LOCAL ROADS, THE CAR SUDDENLY BECAME UNRESPONSIVE AND STARTED SHOWING MESSAGES THAT ALL SYSTEMS ARE INOPERATIVE. PRE SAFE FUNCTIONS LIMITED,AND INOPERATIVE TRACTION CONTROL LIGHT COMES ON ALONG WITH THE BLINDSPOT NOT ACTIVATED, ESP SYSTEM WAS OFF AS WELL. THE CAR STARTED SLOWING DOWN AND HAD TO BE PULLED OVER TO TURN OFF AND ON. THIS HAS HAPPENED 3-4 TIMES AND ON BUSY ROADS, CAR IS SENT TO THE SHOP AND ONLY HAS 27000 MILES. I AM SCARED TO DRIVE AS I COULD DIE IN A CAR ACCIDENT BECAUSE OF THIS [XXX] CAR. MERCEDES NEED TO RECALL THIS ASAP, IF THEY ARE NOT THEN WE SHOULD OPEN A CLASS ACTION LAWSUIT AGAINST THEM AS THEY ARE PLAYING WITH OUR LIVES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR