2016 Mercedes-Benz C-Class Complaint Log

I am reporting a structural failure of the rear subframe (axle carrier) on my 2016 Mercedes-Benz C300 (W205). The component is exhibiting significant internal-to-external corrosion (perforation), specifically at the suspension mounting points. Safety Impact: The vehicle is currently exhibiting unstable handling and a 'skittish' 'swerving' sensation causing the car to 'fishtail' under braking during normal braking and at highway speeds, indicating a compromise in the structural integrity of the rear axle. This poses an immediate risk of a 'loss of directional control' should the suspension components fully detach from the corroded subframe. The Structural Integrity, Loss of Directional Control, Sudden Suspension Failure, and causes extremely dangerous Safety Hazard for my family and other on the road. The corrosion has compromised the mounting points of the rear suspension, creating a risk that the axle will detach while the vehicle is in motion, leading to a catastrophic loss of control. Context: Mercedes-Benz has acknowledged this defect in previous years (2008-2015) via a 20-year extended warranty and in Service Information S135.00-P-0009A. However, they have failed to include the 2016 W205 in the safety remedy despite identical failure modes and documented safety hazards. Currently, as of April 2026, a 2024/2025 federal court ruling [XXX] v. Mercedes-Benz) allowed a class-action lawsuit to proceed specifically covering 2010–2022 models—including the2016 C300 W205—alleging the exact same manufacturing defect. A thorough inspection of the undercarriage of the vehicle shows severe corrosion to the subframe as well as a cracked hub along the drive-train shaft and differential. I have submitted photos along with this Vehicle Complaint From to document the corrosion of the subframe and other defects associated with the devices and systems that transmit power from the engine or propulsion device to the wheels such as the cracks in hubs, shafts, differentials. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A lot of times when I park even on flat surfaces my parking brake engages and It’s hell being able to leave because I have to turn the car off open the door close door start the again put in drive while my foot is on the brake and pull and push the parking brake button 4 times. Then I’m able to drive. This has been happening more frequently and there is an open recall for the parking brakes calLED ESP RECALL

Spontaneous explosion of sunroof while car is in motion on the expressway 83 and could have caused an accident while my daughter was driving

fuel lines/ clamps defective causing a fuel leak. vehicle could catch on fire and fumes are extremely strong inside the cabin. issue confirmed by Mercedes dealer, mentioned there is an extended warranty up to 120,000 miles. rejected mine because i was at 120,300 miles. had to pay out of pocket. no warning lights or anything just the really strong smell of fuel and fuel range dropping. this is a very common issue thats known and should be a recall.

Strong fuel smell in cabin Can maybe cause a fire

Vehicle developed OBD-II code P052E related to crankcase ventilation/PCV system malfunction. Issue causes improper crankcase pressure, rough idle, oil vapor smells, and check engine light. Independent research shows this is a common failure on 2015–2017 Mercedes C300 models. Repair requires replacement of crankcase vent/PCV assembly. This appears to be a premature emissions system failure.

IT'S RIDICULOUS I TOOK MY CAR TO THE DEALER (MERCEDES-BENZ OF NOVI, MI) YESTERDAY 2016 MERCEDES C300 4MATIC FOR EXTENDED WARRANTY ON LOW PRESSURE FUEL HOSE AS THE CAR CABIN SMELLS LIKE GAS FUMES TO THE POINT WHERE IT GOT ME DIZZY AND NAUSEOUS AND THREW ME IN BED FOR A DAY. WHEN I ARRIVED THERE I WAS TOLD YEAH THIS IS COMMON ON THESE CARS AND WARRANTY WILL TAKE CARE OF IT. GOT A CALL LATER SAYING IT WILL NOT BE COVERED AS THE 10 YEAR EXTENDED WARRANTY SURPASSED MY CAR AS MY CAR PRODUCTION DATE IS 09/15, I WAS LIKE PLEASE ITS ONLY A COUPLE MONTH AFTER AND ITS A FIRE HAZARDOUS AND HEALTH MATTER THEY WERE LIKE NO, NOW MY CAR IS THERE AND I HAVE TO PAY THEM $850 TO CHANGE AN ISSUE THAT WAS SUPPOSED TO BE TAKEN CARE FROM THE BEGINNING FROM THE MANUFACTURER.

CHECK ENGINE LIGHT appeared on dash at approximately 72k miles. Had code read and diagnosed by certified mechanic and he had an active code P06DA00(this code signifies an electrical fault, open circuit, or high resistance in the circuit for the oil pump control valve on vehicles with two stage oil pump, which can lead to incorrect oil pressure, which can cause engine damage if not addressed). Vehicle was taken to Harriman Mercedes in New York. They did not acknowledge an active code but wanted to diagnose and repair a stored code for a small evap leak, which was rectified with a new gas cap. After prying about the P06DA00 code, they finally admitted it did have a stored code but to ignore it because it had something to do with domestic and foreign car engine computers issues. How do you ignore an active code with a potentially serious engine issue and told to ignore it. I know for a fact that this is a common problem with these 2.0L engines in these cars for many years.

An independent service center diagnosed my car as having a fuel leak stemming from the fuel rail and fuel injectors. This is a fire hazard due to a gas leak. There is a gas smell in the interior cabin that I noticed approximately one month ago. I believe this pertains to NHTSA ID #21V961, and I would like NHTSA to consider including my VIN in this recall.

EPS- Electric Power Steering failed while driving causing hazardous and dangerous conditions. While unable to steer the vehicle it crossed the median into oncoming traffic barely avoiding an accident and endangering my life and life of other drivers and passengers. Unlike on hydraulic systems where in case of defective pump it is still possible to steer the car, this electric steering it was impossible to control even to load the vehicle on the tow truck. Terrible technology or design, most importantly it is NOT SAFE !

2016 Mercedes-Benz C63 S AMG, M177 4.0L twin-turbo V8. This engine is marketed under Mercedes-Benz's "One Man, One Engine" philosophy — hand-assembled by a single master technician. It failed irreparably at 67,323 miles on a properly maintained vehicle owned by a 14-year Mercedes-Benz customer who has purchased six Mercedes-Benz vehicles. All maintenance performed on schedule with genuine OEM Mercedes-Benz parts at Mercedes-certified shops. At approximately 65,000 miles, check engine light illuminated with cylinder 7 misfire. A Mercedes-certified shop found and replaced a burnt spark plug and all 4 ignition coils with OEM parts. Misfire cleared. Three months later at 67,000 miles, shaking and check engine light returned. All 8 spark plugs replaced with OEM parts. Misfires returned within 100 miles — now on cylinders 1, 3, and 7 — accompanied by violent engine shaking and a fuel smell. Vehicle brought to authorized Mercedes-Benz dealer. Full diagnostic performed including borescope inspection. Confirmed: broken spark plug ceramic and unrepairable piston pitting in cylinder 4 and engine damage. Dealer confirmed engine is not repairable and recommends complete engine replacement. All findings documented on dealer repair order. Vehicle remains at the dealer and is available for inspection. Mercedes-Benz has published at least three Technical Service Bulletins on persistent misfires specific to this engine: LI54.21-P-062006 (multiple revisions — ECU ground faults, borescope protocol anticipating internal damage), LI07.61-P-073583 (post-turbo exhaust clamp failures), LI07.61-P-069688 (intake manifold cracks). Mercedes has acknowledged this defect pattern internally and has not issued a recall. Sudden power loss and violent shaking at highway speed is a direct safety hazard. NHTSA investigation warranted.

The contact owns a 2016 Mercedes-Benz C300. The contact stated that while driving approximately 20 MPH and turning the steering wheel to the right or the left, there was an abnormal clicking sound coming from the rear of the vehicle. There was no warning light illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the rear sub frame of the vehicle had severe corrosion and needed to be replaced. The contact was advised by a service technician that there had been a recall for corrosion failures, but the year and the model were not included. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

The contact owns a 2016 Mercedes-Benz C300. The contact stated that while at a stoplight, the energy saver START/STOP feature engaged, but the vehicle stalled and failed to restart. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who determined that the START/STOP function failed to operate as designed. The mechanic informed the contact about NHTSA Campaign Number: 17V114000 (Electrical System, Engine and Engine Cooling). The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 56,000.

Picked my 5 year old Granddaughter up from camp we had a down tornado warning and we were driving home suddenly the sunroof opens it starts raining on us I hurried and pushed the button to close it when I did it made a loud crunch noise and almost shut but stayed vented and one side is higher than the other. When you try to close it or open it it does move a like but I’m scared it will break on us

Positive Crankcase Ventilation Regulator Valve Performance Code P052E indicates a fault in the Positive Crankcase Ventilation Regulator Valve Performance for a predetermined.

While driving my 2016 Mercedes-Benz C300 on Route 12 in Utica, NY around 8:10 PM on May 29, 2025, the panoramic sunroof spontaneously exploded while in the tilted vent position. It sounded like a gunshot and sent glass raining into the cabin, causing multiple cuts to my hand, ear, arm, and lower back while I was driving. The shock nearly caused me to lose control of the vehicle. Conditions were clear and dry, around 60°F, and I was driving about 50–55 mph. I have reported the incident to Mercedes-Benz USA (Case #14443457). This is a serious safety hazard, and I am concerned about residual glass in the vehicle’s ventilation system and potential future injuries. I am also concerned about paint and interior damage from the explosion.

While driving, my vehicle suddenly shut down in the middle of traffic without any prior warning. I was left stranded in the hot sun, fearing for my safety and praying that I wouldn’t be rear-ended. The incident was not only terrifying but also unacceptable for a vehicle of this caliber. I contact Mercedes customer service. I spoke to a representative name Stephanie. She called the Mercedes dealership service department in Columbus, Ga and received confirmation that my car did shut completely down on me without warning. Stephanie stated she will notate the incident. I told her there should be more than just a notation because this put me in grave danger, not only was my life in jeopardy this is a serious potential threat to others.

When I was driving down the road my car got a message on the dash that said power steering malfunction see owners manual. My steering wheel got locked up and tight it was hard to keep control of my car at 60 miles per hour. When I took it to the repair shop, I asked about the repair and if my Vin had a recall and when I looked up the production date of my car it's 2 numbers off the Vin numbers that were recalled for your. same issue with hat happened in 2016 when my car was produced in 2015, it says the same thing. It will cost like 5k to fix the problem due to the fact that its a sensor, and when I looked up the recall it was the same sensor that the recall was on with my Vin only being 2 numbers off I find it odd that my car is not affected by this bc its the same problem of the recall the part of that controls the power steering in the car

Upon purchasing my 2016 C300, I starting experiencing a right pull whenever I press on the brakes. I was very concerned as I use this vehicle to assist with dropping and pick up of my 2 grandchildren. The more I drove the car, the more unsafe especially when I attempt to bring my car to a stop. I took the car to a local mechanic and I was advice to take it to a Mercedes dealership. The mechanic also advice that it was an issue with the REAR SUB FRAME. A week later I took the car in to Mercedes as suggested and a day later I received a call and video from Mercedes that the subframe was broken and that is why I am getting that hard pull whenever I brake. Mercedes also stated that the control arm bracket is barely on and it is causing the vehicle to flex.

* Component Failed / Malfunction - Panoramic Sunroof Separation. The front roof panel located between the windshield and the panoramic sunroof has separated from the windshield panel. * Sun roof glass panel is at risk of separating for car and becoming airborne causing injury to driver and others. * Problem has been confirmed by independent service center. * First appeared on approximately April 21, 2025.

Just purchased this vehicle in Utah, was driving from Utah to Idaho on the interstate at 80mph when all of a sudden my sunroof opened up with high winds and blew right off. Luckily nobody was behind me but I’ve been driving 2 hours without a sunroof due to weak glue/manufacturing defect

Check Engine Light on, I read the code is P052E, after read some information in internet there is positive crankcase ventilation regulatory valve needs to be replaced. My car is 52000 miles and it seems like happenned to people even with less miles on the cars

Smells like gas strong

The contact owns a 2016 Mercedes-Benz C300. The contact stated that there was a gasoline odor inside and outside the vehicle on several occasions, while driving at various speeds and while parked. The contact stated that the vehicle failed to accelerate as needed. The contact stated that there was no warning light illuminated, the fuel consumption increased, with the fuel gauge lowered more quickly. The vehicle was taken to an independent mechanic who saw gasoline pooling near the fuel injector, and the coils were leaking between the fuel injector and the fuel rail, and the fuel rail or possibly the injector seals needed to be replaced. The vehicle was not repaired. The contact believed that the vehicle should be included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.

I own a 2016 Mercedes Benz c300 4matic 44,000 miles and i started my car to pick my girlfriend up and 3-5 mins into the drive my check engine light popped up i went to get it scanned and code “P052E” came back, I did some research about the part and i come across a forum called MBworld and many others are having this same problem. I ask for a recall.

--The sunroof glass suddenly shattered without any prior warning while the vehicle was in driving on the road. Some of the broken glass pieces scattered throughout the interior of the car. --The sudden shattering of the glass roof created a hazardous situation for the driver and passengers. Although no one was injured, we were shocked and initially thought it might be an explosion or gunfire. Additionally, the tiny glass shards is very dangerous. --We have called dealer and they said there might be several similar cases reported. --The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives, but I have called dealer and insurance company. --There were no warning lights, messages, or symptoms indicating a potential failure before the incident. The glass shattered unexpectedly and spontaneously while driving.

The contact owns a 2016 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the contact smelled a gasoline odor in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the fuel hose downstream of the fuel pump was leaking. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V837000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Smells like gas and my auto group gave me a recall campaign bulletin showing recall for my make model and year (Mercedes c300 2016), but my VIN doesn’t show it as being covered by that recall.

The roof fabric headliner getting separated from its foam backing. That created two sagging fabric pockets on both ends near the rear windshield.

During cold weather there is always a gasoline smell when starting the engine that eventually goes away. On 01/20/2025 the smell was so intense that I decided to stop the engine and leave the car outside the garage just in case. Upon opening the hood, I noticed an amount of a type of liquid similar to gasoline right on the undercarriage protector covers. I could not reach with my hands but instead I used a wood stick that I had in the garage. I reached the liquid and submerged the stick for like 10 seconds and pulled it out. When I smelled it, it indeed smelled like gasoline. I took the stick to the back patio and lighted it up and as I suspected, the tip of the stick lighted up like a torch. I called a nearby mechanic and made an appointment to check it out and today (01/23/2025) I am bringing it in. I went to Youtube and found numerous videos showing this "well known issue" with some of the fuel lines in this type of vehicle which I believe is a tremendous hazard. Just imagine that when I turned the engine up on 01/20/25 the engine could had gone up in flames burning not only the vehicle, but my entire house with maybe my family inside? Please take serious note on this issue and try to come up with a mandatory solution for the problem. I will let you guys know the findings from the Mercedes mechanic once the job if completed in case you need more information. Thanks

The contact owns a 2016 Mercedes-Benz C300. The contact stated while reversing at approximately 10 MPH, there was a clunking sound coming from the steering wheel. The contact shifted into drive and while driving approximately 15-20 MPH, the clunking sound persisted, and the steering wheel seized. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed that the aluminum bolts in the drive shaft had corroded and sheared off. The contact was informed that the steering rack and bolts needed to be replaced. The vehicle had not been repaired. The dealer had been informed of the failure and confirmed that the VIN was not included in the Service Campaign Number: 2019080019 (Steering). The manufacturer was informed of the failure and confirmed the Service Campaign Number: 2019080019 (Steering). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,000.

My check engine light came on and I got it tested. The code came back as P052E. The power train system valve.

the roof panel cracked straight down the middle

The contact owns a 2016 Mercedes-Benz C300. The contact stated that there was an abnormal fuel odor inside the vehicle when the heater was activated. The contact stated that the cabin air filter was replaced; however, the odor was lingering inside of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that there was gas leaking onto the transmission and that the fuel rail, fuel hose, and fuel injectors needed to be replaced. The contact referenced NHTSA Campaign Number: 21V961000 (FUEL SYSTEM, GASOLINE); as a possible cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.

I have noticed a recurring issue during the colder months where there is a strong gas smell inside the cabin, and I have also observed fuel dripping into the engine compartment. This issue seems to occur primarily in winter conditions. I was surprised to find that there has been no official recall or service bulletin addressing this concern, especially given the potential safety implications.

Rusted rear subframe, dime size hole discovered by Mercedes technician on [XXX]. The Mercedes dealer who discovered it was Mercedes Benz of Fredericksburg, VA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

PCV fault

The contact owns a 2016 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed, the driving assist and another unknown warning light were illuminated. The vehicle was taken to the dealer, where it was determined that the turn signal and steering wheel modules needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

Fuel is leaking inside cabin whenever I turn on my heat

The contact owns a 2016 Mercedes-Benz C300. The contact stated that while driving during rainy weather conditions, water leaked through the sunroof into the interior of the vehicle. In addition, while attempting to close the sunroof, the sunroof glass remained open and slanted on the front and rear diver's sides. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 16V087000 (Visibility); however, the VIN was not included. The vehicle was taken to a local dealer where it was determined that the sunroof rails had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

The contact owns a 2016 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed and turning the steering wheel, the contact became aware that the vehicle had lost power steering functionality. The contact drove around for a while before driving back to the garage. The contact turned off and restarted the vehicle; however, the power steering functionality had not returned. The vehicle was taken to the dealer where it was diagnosed and determined that the power steering had failed, and a software update was needed. The vehicle had been repaired. The manufacturer was made aware of the failure and confirmed there were no recalls on the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 30,810.

Check Engine light...P052E positive crankcase ventilation regulatory valve

The contact owns a 2016 Mercedes-Benz C300. The contact stated while driving 60 MPH, the sunroof glass detached. There was a roaring sound detected. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 16V087000 (Visibility). The vehicle was taken to the local dealer, who added plastic to the vehicle. The dealer determined that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 25,000.

This vehicle was 2nd owner via Mercedes CPO. Note I bought this 2016 in 2018 on CPO, so recalls and technical notes were confirmed to be resolved. Had last taken to Mercedes dealership. Vehicle was always running fine until about 64,000+ miles when a check engine light came on while just entering the freeway and the vehicle started shaking violently. Continue to drive the vehicle for a few miles to get to the destination. Had the vehicle towed to the dealership and the dealership declared that cylinder 1 had lost 80% compression and had a cylinder 1 piston crack. This is consistent with numerous claims on Mercedes message boards. Mercedes dealership said that this vehicle was not drivable and was not covered under warranty. Requested $11,000 for single piston repair or $15,000 for full engine rebuild replacement. Please note that M274 engine has this complaint. The engine is apparently a Nissan collaboration designed i-4 turbocharged engine and car is assembled in Alabama. Internal Mercedes technical bulletins talk about piston wrist pins. So Mercedes know there is an issue and they know status on my vehicle. Mercedes dealers have sent me documents on piston wrist pins replacement status. The recommendation is to rebuild or buy new motor. So i have no confidence that an engine rebuild will fix the issue. All oil change maintenance records show proper oil at proper intervals and multi-point inspections. Correct use of premium gas was used. Vehicle had been inspected and given all green remarks on multipoint review before the incident. - Got It ? Requesting investigation as I have 3 vehicles, Toyota (2002), Honda(2008), and YES a Mercedes(2005) with 216K miles. So don't tell me that this is my fault.

error code P052E positive crankcase ventilation regulator valve performance

Code P052E71 Saying the Crankcase is bad. Seems to be an issue with MB.

On my way to work driving 25 miles per hour I could hear my sunroof moving without me touching the controls . I am terrified the sunroof is going to fly off . After work today my car will stayed park . Merecedes benz needs to make this right . To many complaints on this panoramic sunroof on this year of car .

check engine light p052e positive crankcase ventilation regulator value performance

Panoramic sunroof has not worked since I bought my car. Today it started making a weird sound . My sunshade started opening and closing on its own . I have had enough with this sunroof . I feel is no longer safe . There needs to be a recall on it . I have seen other complaints about the sunroofs . I don’t want my sunroof to fly off and cause and injuries to anyone !

On [XXX] I was on my way home from running errands and proceeded to open my panoramic sunroof using the button inside of my car. When I arrived home, I pressed the button again to close the sunroof. As it began closing and went into the forward position, once it reached the top of my roof, the back of the sunroof would not go down back into place. This left the sunroof open in the venting position. On [XXX], I went to RBM of Atlanta where I purchased the vehicle [XXX] to report and resolve the issue. The service center was rude and brushed off my concerns. They were able to manually close the sunroof as a temporary fix and informed me not to use the sunroof button, but they were unable to assist with my diagnostic or repair inquires. However, one of the service employees advised that this was a common issue that was previously recalled. I immediately contacted MBUSA where I was connected to a Sales rep at RBM of Atlanta who also informed me that this was a common issue. Today, 07/24/2024, I went to a diagnostic appt. at RBM of Alpharetta and was told by the service advisor that there had been at least 9 recalls for this issue and my sunroof has all of the defective parts that were supposed to be replaced when these recalls took place. He also informed me that I should have been advised of this issue before the vehicle was sold to me. I have attempted to resolve the issue with RBM on five different occasions to no avail. My vehicle is available for inspection upon request. I believe this issue puts myself and others at risk because if the entire sunroof is defective, it can detach at anytime and possibly hit and injure someone while I'm driving, which would make me liable. As stated previously, I have received confirmation that my sunroof is defective and should have been added to one of the several recalls. The last multi-point inspection was done nearly a year before I bought the car and a repair diagnosis was done today. There were no other signs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)