There are 8 owner-reported electrical system complaints for the 2002 Mercedes-Benz E-Classin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
INSTRUMENT PANEL DIED COMPLETELY .BETWEEN USES.
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT THE FUSE BOX AND THE COMPUTER BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 83,000.
THE WIRING HARNESS HAS MULTIPLE EXPOSED COPPER WIRING DUE TO DISINTEGRATING INSULATION FROM NORMAL USE. THE WIRING INSULATION IS VIRTUALLY CRACKED OR COMPLETELY MISSING, EXPOSING IT TO DIRECT ENGINE HEAT AND THE ENVIRONMENT. THIS POSES SAFETY AND RISK OF HEADLIGHT FAILURE WITHOUT ANY WARNING. THIS COSTS OWNERS THOUSANDS OF DOLLARS TO FULLY REPLACE THE WIRING HARNESS AND RELATED COMPONENTS. MY CAR HAS SPECIFICALLY ALWAYS BEEN GARAGED, KEEPING A STRICT MAINTENANCE SCHEDULE AND FOLLOWING ROUTINE ADDITIONAL RECOMMENDED MAINTENANCE, ALL BY ONLY TRAINED MERCEDES CERTIFIED REPAIR FACILITIES. THE LIGHTING WIRING INSULATION SHOULD BE RESILIENT AND SHOULD LAST INDEFINITELY SINCE IT IS NOT I INDIRECTLY HANDLED DURING OTHER REPAIRS. IT IS WELL PUBLISHED MERCEDES OPTED TO USE A "GREEN" ALTERNATIVE, WHICH WE'LL REPORTED OTHERS INDICATED THE SAME INSULATION FAILURES. *TR
I REITERATE ....THIS VEHICLE IS A DEATH TRAP! MERCEDES BENZ INSTALLED POWER SEAT CONTROLLERS IN THIS CAR THAT FAIL VERY FREQUENTLY. THIS DESIGN FLAW CAUSES THE UNIT TO RUN POWER SEAT COMPONENTS CONSTANTLY EVEN WHEN THE CAR IS PARKED, KEY REMOVED AND THE CAR IS LOCKED. WITHIN 2-11 HOURS, THE ACTIVITY OF THIS FAULT SEAT CONTROLLER UNIT DRAINS THE CAR BATTERY! WHEN YOU TRY TO JUMP START THE CAR AS PER MERCEDES BENZ OWNERS MANUAL INSTRUCTIONS, THE PROCESS CAUSES THE REAR LEFT SAM (SIGNAL ACQUISITION AND ACTUATOR MODULE DRIVER SIDE) TO LOSE PARTIAL OR FULL MEMORY. THIS AFFECTS A WHOLE HOST OF SYSTEMS INCLUDING FUEL DELIVERY, TAIL & HEAD LIGHTS. ITEMS THAT ARE ESSENTIAL TO OPERATING A VEHICLE ON THE PUBLIC ROADS SAFELY! THE OTHER DAY, APRIL 25TH, 2014, THE FUEL DELIVERY ON MY 2002 MB C32 AMG FAILED SUDDENLY WHILE I WAS ON THE HIGHWAY! THE LOSS OF POWER WAS SO SUDDEN THAT I HAD TO SWERVE OFF THE ROAD AND ONTO THE SHOULDER; HITTING MY HEAD ON THE DRIVERS SIDE WINDOW IN THE PROCESS! HAVING RESEARCHED THIS EXTENSIVELY AND HAVE FOUND THAT THESE ARE KNOWN PROBLEMS SINCE THE INTRODUCTION OF THE CAR IN 2002. INSTEAD OF A VOLUNTARY RECALL, MERCEDES BENZ DID A PATCH JOB OF REPLACING FAULTY SAMS FOR OWNERS STILL UNDER WARRANTY, AND ONLY IN CASES WHERE THE OWNERS COMPLAINED OR HAD THREE OR MORE VISITS TO A MERCEDES BENZ DEALER SERVICE DEPARTMENT. UPDATED 05/05/14 UPDATED 10/27/2014 *JS
THE INSTRUMENT CLUSTER LIGHTING IS DIMMING TO THE POINT YOU HAVE TO SQUINT TO SEE THE INFORMATION. THIS REQUIRES FOCUSING ON THE DISPLAY FOR LONGER THAN A SAFE AMOUNT OF TIME ESPECIALLY WHEN YOU ARE DRIVING. *TR
INSTRUMENT CLUSTER LIGHTING FADED TO POINT OF BARELY BEING ABLE TO SEE PIXELS IN DISPLAY.NO TEMPERATURE READING-NO CLOCK READING AND SPEEDOMETER IS BARELY READABLE.MANUFACTURER ACKNOWLEDGED FAULT ON OTHER MERCEDES MODELS BUT NOT THE E-CLASS.DON'T DRIVE CAR MUCH AT NIGHT BECAUSE OF BARELY READABLE DISPLAY. *CN
THE TEMPERATURE LED HAS COMPLETELY GONE OUT AND THE CLOCK/GEAR SELECTION LED IS UNREADABLE... I BELIEVE SEEING ANOTHER COMPLAINT OF THE SAME TYPE IN THE DATABASE, DON'T REMEMBER THE MODEL BUT WAS WONDERING WHY IF THIS IS A TREND DOES MERCEDES NOT HAVE A FIX FOR THE SITUATION. I REALIZE THAT THE WARRANTY IS ONLY GOOD FOR SO LONG BUT IF OTHER CARS ALL HAVE SIMILAR PROBLEMS IT SEEMS AS IF MERCEDES WOULD WANT TO PROTECT THE REPUTATION OF QUALITY DURABILITY AND EXCELLENCE BEHIND THEIR NAME. *TR
THE PIXELS ON THE INSTRUMENT CLUSTER OF THE 2003 MERCEDES BENZ E320 FAILED, CONVEYING GARBLED INFORMATION OR NO INFORMATION AT ALL. I AM THE SECOND OWNER THAT PURCHASED THE CAR IN JUNE 2005, AND MERCEDES BENZ REFUSED TO REPAIR IT UNDER THE 3 YEAR WARRANTY, CLAIMING THE MILEAGE, 87000, WAS TOO HIGH FOR WARRANTY REPAIR. *AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026