There are 3 owner-reported suspension complaints for the 2002 Mercedes-Benz E-Classin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Engine mount bracket broke causing steering problems from cv axel on drivers side
THE CAR STARTED HAVING VERY STRONG VIBRATIONS AT IDLE SPEED WHEN CAR IS IN REVERSE OR DRIVE AND STOPPED AT A STANDSTILL WITH BRAKE. TOOK IT TO SHOP AND WAS INFORMED THAT THE VEHICLES MOTOR MOUNTS WERE IN NEED OF REPLACEMENT, TO THE TUNE OF OVER 600.00. ONCE AGAIN I HAVE READ A SIMILAR COMPLAINT IN THE DATABASE AND REALLY WANT TO KNOW WHY MERCEDES HAS NOT ACKNOWLEDGED THE FACT THAT THIS IS A TREND IN THE VEHICLES AND COME UP WITH SOME TYPE OF RECALL OR FIX FOR THE SITUATION... MAYBE MOST OWNERS JUST UNBEGRUDGINGLY PAY WHATEVER NECESSARY TO HAVE THEIR CARS FIXED OBLIVIOUS TO THE FACT THAT MERCEDES CLAIM TO FAME IS QUALITY,RELIABILITY AND LONGEVITY. I FOR ONE DO NOT THINK THAT A CAR COSTING OVER 60,000.00 SHOULD BE PLAGUED BY SO MANY DEFICIENT MANUFACTURING PROBLEMS. *TR
FRONT STRUTS FAILED, AIR SUSPENSION (AIR LEAK) AND WHEELS COLLAPSED UP INTO WHEEL WELLS. THE FRONT WHEELS COULD NOT BE TURNED AT ALL; IF TURNED THE TIRES WOULD HAVE RUBBED ON THE WHEEL WELLS RESULTING IN SUDDEN DEFLATION. THIS COLLAPSE OCCURED AFTER THE CAR WAS PARKED IN MY GARAGE FOLLOWING 140 MILES OF INTERSTATE DRIVING. I BELIEVE THE LEAK OCCURED WHILE I WAS DRIVING AS THE COMPUTER INDICATED MY MPG HAD DROPPED 2 MPG COMPARED TO EARLIER IN THE DAY. THERE WERE NO REPLACEMENT PARTS AVAILABLE IN THE U.S. (SENT FROM GERMANY), INDICATING EITHER THESE NEVER FAIL AND THEREFORE SPARES NOT NEEDED OR FREQUENT FAILURES RESULTED IN LACK OF REPLACEMENT PARTS. THE REALLY SCARY PART IS THE THOUGHT OF BEING UNABLE TO STEER THE VEHICLE WHEN TRAVELING AT HIGHWAY SPEEDS.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026