2007 Mercedes-Benz E-Class

Odometer Fraud. The contact purchased a 2007 Mercedes-Benz E350. The contact stated that while attempting to sell the vehicle to the dealer, the contact was informed that the Carfax History report indicated a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 113,192, however, the Carfax History Report listed the mileage at 257,710 on October 16, 2023.

sunroof

The sunroof seems like it has gone off the track . I am not sure it's locked in and worried it will fly open and fly off the roof of the car

The contact owns a 2007 Mercedes-Benz E350. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility); and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted and referred the contact to the NHSTA Hotline for assistance.

When I filled up gas and start the car, it has gas smell. seems like fuel is pooling on the left side on top of the fule filter module underneath the cushion. Searched the internet and found out it is a common problem on Mercedes.

My 2007 Mercedes-Benz E63 AMG, which has developed a fuel system defect resulting in a leak. This issue poses a significant safety risk, including the potential for fire and explosion, and is directly related to a known defect that Mercedes-Benz USA has previously acknowledged through an extended warranty campaign.Safety Risk: Fuel system leaks pose an imminent danger, including the potential for fire and explosion, to vehicle occupants and others on the road. Manufacturer Acknowledgment: The warranty extension campaign underscores Mercedes-Benz’s recognition of this defect as a manufacturing issue, Repeat Occurrence: Having experienced this defect in my previous 2005 E500 4MATIC and now my 2007 E63 AMG, it is evident this issue is systemic and not isolated.Ethical and Legal Responsibility: Safety defects do not have an expiration date. Mercedes-Benz has an obligation to address this issue regardless of warranty status.Mercedes-Benz USA recognized the severity of this defect by extending the warranty coverage to 15 years and unlimited mileage for “Covered Fuel Tank Components” in specific models, including the 2003–2009 E-Class (W211). I received a notice in 2015 outlining this warranty extension, which covered the fuel tank, fuel filter/sender, fuel pump, and all related gaskets, seals, and retention rings. Additionally, Mercedes-Benz USA formally notified the U.S. Department of Transportation's National Highway Traffic Safety Administration (NHTSA), specifically the Office of Defects Investigation (ODI), of this extended warranty campaign in 2014. While the ODI concluded that the nature of the leaks "does not appear to present an unreasonable risk to motor vehicle safety," I strongly disagree. Any defect involving fuel system leaks represents a substantial safety hazard, including the potential for fire, explosion, and environmental harm.

VIA REGULAR MAIL AND ONLINE SUBMISSION RE: VIN # [XXX] – Mercedes Benz 2007 E 63 Dear NHTSA – We would like to bring to your attention the failure of the Fort Lauderdale Mercedes Benz dealership to properly honor the repair and replacement of parts and labor covered under a recall for Fuel Tank Components for MODEL 211 (E-Class) years 2003-2009. A copy of the Recall notice which provided for an extension of the Recall thru 01/31/2021 is attached. Also attached please find a recent repair invoice for the respective repairs which should have been repaired under this recall. Mercedes Benz undertook a “partial” repair of the parts covered under this recall and at the time of that repair failed to properly repair all of the parts related to this issue/recall. Instead, they only replaced one fuel tank/fuel pump while the extended warranty coverage was in place and left the issue to materialize/manifest in the remaining fuel pump/tank despite the fact that conditions indicated it would likely fail in the near term at the time of the partial repair. Of further concern is the fact that an active Recall for the exact same item exists and remains active for later model years. Clearly, they have not fixed the cause of failure for this vital car part and continue to place drivers/owners at considerable risk. NHTSA – ODI It is incredulous to me, a 25+ year dedicated Mercedes Benz customer that an experienced dealership would attempt to evade responsibility for such a significant safety recall item. When this issue exists, the smell and fumes of petroleum/gas can be easily smelled from the exterior of the car. If you were to light a cigarette – you would likely cause the car to explode. When this issue existed, the interior cabin of the car would fill with petroleum/gas fumes again placing the driver at considerable risk. Please review the attached documentation and require Mercedes Benz to acknowledge that their half-hearted repair done during the recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Recently my wife and I noticed a very strong fuel smell from cabin of this car. When I inspected and lifted the seat there was a puddle of fuel leaked over the sending unit. This is extremely dangerous and potentially deadly for my family especially with 2 young children who are always seating in back seat. Upon checking with Benzel Busch Mercedes dealer in Englewood New Jersey, they said they cannot fix my issue because my warranty has expired. I am now writing to you to help me as I feel this should strictly be a recall and Mercedes USA should be required to fix this leak free of charge. Please understand that out of pocket will be more than $8,000 for this repair and I do have the means to come up with that amount of money. Upon checking on internet there are many E class Mercedes Benz between years 2003-2009 that have this issue. Could you please help me resolve this matter especially this being an extremely dangerous situation. I can be contacted via email: [XXX] or phone: [XXX] . Thank You Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle headlight burned out while driving at night time reduced visibility. Upon inspection found the headlight wires insulation located behind the passenger's light bulb connector melted/burnt causing short circuit. Temporary fixing it with an electrical tape.

Vehicle began shaking on the highway. It was coming from under the front hood and was shaking the steering wheel. The check engine light came on. I pulled over and had it towed to the Mercedes repair shop. They said it was related to a bad balance shaft and that it was a systemic problem with the engine in certain Mercedes e350s. I was told I needed to replace the camshaft and it would cost $6,000!!! After some research, it looks like Mercedes agreed, back in 2015, to cover only certain of these Mercedes, but there was no recall. I could have been killed if I was rear ended.

Fuel sending unit warranty was extended but only for a short time. Mine has failed and gas is leaking into the car and MB won’t honor warranty because it expired on my car and entire fuel tank has to be replaced.

FUEL SMELL COMING FROM THE REAR, CAR IS A PZEV AND OUT OF WARRANTY, SMELL IS VERY STRONG AND I AM UNABLE TO DRIVE IT WITH A CHILD IN THE BACK BECAUSE THEY GET DIZZY. UNABLE TO FILL UP WITH GAS UP TO A CERTAIN POINT OR SMELL WILL LINGER.

FUEL TANK AND FUEL PARTS LEAKING. 2 REPAIRS AND CAR OFTEN SMELLS OF GASOLINE ESPECIALLY IN THE GARAGE.

The contact owns a 2007 Mercedes-Benz E350. The contact stated that while refueling the vehicle, the vehicle emitted an abnormally strong gasoline odor inside and outside the vehicle. The vehicle was taken to the dealer and the contact was informed that the failure was related to an unknown NHTSA ID Number; however, the campaign had expired. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 77,000.

2007 MERCEDES BENZ E 350. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE LIGHT.

Fuel tank fuel leak, NHTSA Action Number EA13003 I purchased a 2007 Mercedes E Class used a few months ago, and recently I noticed a fuel leak, strong fuel smell outside of vehicle when fuel tank is filled higher. More fuel means more fuel odor. Upon research, it seems like there was a warranty extension for 15 years, and with my luck, warranty extension ran out just after I bought the car but before I noticed the problem. As fuel is a safety issue and can easily ignite, and also affects emissions, I feel like the remedy should not just be a 15 year warranty extension, but longer as cars are staying on the road longer and longer. I'm sure I'm not the only one with this issue out of warranty extension period.

Due to the odor of gasoline both inside and outside my car I brought my car to the local Mercedes’ dealership. Upon inspection they found a small crack in my fuel tank which allowed gasoline to leak into another compartment. The dealer stated they would not be able to replace fuel pump without replacing the gasoline because of the “danger and risk of fire”. I believe that the leakage of gasoline and the fumes associated inhaled presents a very real danger, and risk to health. Upon research I found that this is a major issue that has been addressed by your department. After a 3 year investigation this investigation was closed due to the extension of the manufactures warranty to 15 years. My car is 8 months out of the extended warranty. When speaking to Mercedes’ Benz hotline, the representative stated receiving several phone calls recently with reports of the same issue. I appreciate your attention to this matter. I am hoping this case with be reopened, and the manufacturer held responsible for replacing faulty fuel tanks.

I HAVE A SMELL OF FUEL ON THE REAR DRIVER-SIDE WHEEL. SEEMS LIKE THERE IS A FUEL LEAK FROM EITHER THE FUEL FILTER MODULE OR IT IS A TANK LEAK. I TOOK OFF THE REAR CUSHION AND WE CAN SEE AND SMELL FUEL VISIBLY ON THE LEFT SIDE UNDER THE SEAT QUESHON AND OVER THE FUEL FILTER MODULE. SEEMS LIKE THERE WAS A SIMILAR PROBLEM WITH THE 2003-2006 E CLASS AND THE 2006 CLS CLASS VEHICLE. I THINK THIS IS A SAFETY ISSUE AS I HAVE SEEN ONLINE MANY OTHER CUSTOMERS ARE HAVING A SIMILAR ISSUE. I THINK IT WILL BE A FIRE AND SAFETY HAZARD AND SHOULD BE INVESTIGATED.

The contact owns a 2007 Mercedes-Benz E350. The contact stated that while the vehicle was parked in the garage and turned off, the entire rear end of the vehicle inadvertently lowered to the ground. The contact stated that the failure was related to NHTSA Campaign Number: 12V264000 (Suspension) however, the vehicle was not included in the recall. The vehicle had not been diagnosed or repaired. The manufacturer and the dealer were not made aware of the failure. The approximate failure mileage was 140,000. The consumer stated the rear air suspension is functioning as designed. Upon restarting the vehicle the air compressor was recharged.

The component/s that have failed are (reputedly) the fuel system resulting in significant fuel fumes permeating into the cabin of the vehicle as well as being very evident around the rear outside of the vehicle. This seems to be more obvious after the car has been filled with fuel. Having fuel fumes leaking into the cabin of the car should be self evident as a risk to anyone travelling in the vehicle, especially in the rear seats. The fumes eminating from the car, externally, are a potential fire hazard should anyone walk by with a cigarette or naked flame. This is an on going problem well known to Mercedes Benz and one that should have been the subject of immediate recalls by MB and not subject to a Mileage, Time Frame or VIN number. Why should I, or anyone, have to foot a fairly significant bill, for fixing a manufacturing fault just because the previous owners didn't get the problem fixed and I purchased the vehicle after some 15 year warranty time frame? This issue could result in someone's death if Mercedes is not forced to remedy it and by remedy it I mean for ALL 2007 E350's to be recalled unconditionally. Consumer would like to amend the complaint to include the recall of ALL Mercedes E350 for the years 2006 and 2009 for inspection of the cause of the problem and the repair of those vehicles where repairs are needed at Mercedes Benz cost.