2024 Mercedes-Benz E-Class Electrical System Problems

At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3-5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no forward-collision warnings, and no automatic emergency braking activated at any time, despite the vehicle crossing curbs and approaching fixed objects. No warning lights illuminated. The vehicle continued accelerating without driver input and struck and knocked down a fixed light pole. After the impact, the vehicle continued moving forward until I immediately slammed on the brake and brought it to a stop in the middle of the adjacent roadway. No orange cones or warning devices were present prior to the incident. Any cones visible in photos were placed after the collision by responders for safety and traffic control. The sudden acceleration and complete lack of safety-system response occurred during a low-speed parking maneuver where the vehicle should not have accelerated beyond idle speed.

At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3–5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no forward-collision warnings, and no automatic emergency braking activated at any time, despite the vehicle crossing curbs and approaching fixed objects. No warning lights illuminated. The vehicle continued accelerating without driver input and struck and knocked down a fixed light pole. After the impact, the vehicle continued moving forward until I immediately slammed on the brake and brought it to a stop in the middle of the adjacent roadway. No orange cones or warning devices were present prior to the incident. Any cones visible in photos were placed after the collision by responders for safety and traffic control. The sudden acceleration and complete lack of safety-system response occurred during a low-speed parking maneuver where the vehicle should not have accelerated beyond idle speed

On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitting the glass door. I strongly believe this was caused by a software or system bug, as the sudden acceleration occurred without my intervention. Please investigate this issue thoroughly, as it raises serious safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times within a month. The vehicle was taken to the dealer who was unable to duplicate the door latch failure. The dealer performed a software update for the door latch failure. The instrument panel and infotainment center failure were not addressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,600.

For two months my EQB has been signaling high voltage when I charge it also now I’m having a problem connecting the plug to charge my car it shows red light has faulty it’s at the shop for a week now and I haven’t gotten updates about my car the cameras as well are turning black not working.

Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and starting it again did not fix the issue no matter what i did trying to recover the system. The screens either turn on and stay frozen or they stay dark. The engine starts but all instruments are not working, and all UI controls are unresponsive. It appears that very many other drivers reporting similar safety issues with 2024 Mercedes E350 on the [XXX] user forum and the manufacturer (Mercedes) is not recalling and/or fixing this serious and known issues but keeps selling defective and dangerous cars! I just got delivery of my brand-new car today and the major safety related systems failed in less than 10 miles of driving! In addition, something in the car consumes a lot of electrical power from the 12V battery while the car is parked and locked. I am receiving notifications from the car via Mercedes app that the battery is "very low" after about an hour after parking it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)