2010 Mercedes-Benz GL-Class

The contact owns a 2010 Mercedes-Benz GL450. The contact stated that while driving at undisclosed speeds, the brake pedal was depressed, but the vehicle failed to respond. The contact depressed the brake pedal harder, and the vehicle responded as intended. There was no warning light illuminated. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The dealer determined that the brake booster had failed; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 90,000.

The contact owns a 2010 Mercedes-Benz GL450. The contact stated while driving 15 MPH and attempting to bring the vehicle of a complete stop, the vehicle slowed but failed to stop as expected. The contact stated that the brake pedal was depressed to the floorboard but was able to bring the vehicle to a stop by using the parking brake. The low brake fluid warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the front driver’s side brake line, observing that the brake line was heavily corroded causing the line to rupture. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to an independent mechanic, who diagnosed an identical failure with the front passenger’s side brake line. The contact was informed that excessive corrosion was observed throughout the entire braking system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 140,000.

The EIS module we have found has an issue with the part from Japan that does not have enough Sauder on a part of it, so when the temp drops below 50 degrees or less the ignition starts but all the safety features go off and the computer shuts down the vehicle. Reason is the metal contracts in cold weather causing the connections to not fully meet. We have figured this out after many times of replacing the main battery, aux battery thinking this is the issue. After much research on the web and MB forums this seems to be an issue especially in the colder climates with some of the older models. Some others have had have their autos stop in the middle of driving them in cold weather. Not sure why this has not been reported. We are having the issue now with a 2010 MB GL 450 we just purchased in November and every time it gets cold, the auto goes haywire when the temp drops. Warm weather zero issues. Wanted to relay since we do not see a recall and we are working out the bug on this on our own time and money.

brake line corrison and leak, results in no braking.

The contact owns a 2010 Mercedes-Benz GL450. The contact stated while driving 45 MPH, the contact heard a loud noise and opened the sunroof and became aware that the sunroof panel had detached, and the glass fell inside the vehicle. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V874000 (VISIBILITY); however, the VIN was not included in the recall. The manufacturer was notified of the failure and suggested that the failure was reported to the NHTSA Hotline. The failure mileage was 160,000.

Brake booster got do not drive letter and contacted June 27,2024 and first week of july and said they would contact me and nothing yet.

The third row seating Panorama Sunroof cracked. Now when it rains, water leaks inside the suv. Loud boom, cracking sound, was not sure what it was but was coming from rear of suv as I was driving yesterday afternoon. No warning lamps, messages, as it is the glass panorama sunroof located in the rear upper roof of the suv. I will take it to my AAA insurance representative this week. I will bring it to my independent MB certified mechanic shop for inspection. I have no idea what could have caused the panorama sunroof to crack other than perhaps manufacturing defect, as I have noticed on several MB forums of this particular issue being reported.

The contact owns a 2010 Mercedes-Benz GL450. The contact stated while the vehicle started, the contact became aware that the air bag warning light was illuminated. The dealer was contacted because the vehicle was serviced under NHTSA Campaign Number: 16V081000 (Air Bags) however, the dealer stated that the seat belt was malfunctioning. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 110,000.

I received an Stop Drive Order form Mercedes Benz USA more that a week ago and I stopped driving my vehicle. I contacted the closest authorized MB dealer Union, NJ and they have not provided a loaner car and have not yet fixed the issue. They say they have so many calls and cannot do anything for me despite the fact I waited so long. I need this car on a daily basis and cannot do my work without this car. I have been calling them over and over and they disconnect the phone. This has been really frustrating. They are also saying that they are not willing to pay for any cab fee, Uber or any rental car fee. I need my car urgently and am really scared to drive this car after they sent me the STOP DRIVE Order

The contact owns a 2010 Mercedes-Benz GL450. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. Additionally, the ABS warning light remained activated. The contact stated there was also a grinding sound while depressing the brake pedal. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 150,000.

The contact owns a 2010 Mercedes-Benz GL450. The contact stated upon parking the vehicle in the garage, the brake pedal was depressed and felt soft. The contact stated that the brake pedal went to floorboard. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the failure was associated with a recall. The contact later received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the parts to do the recall repair were not yet available. The local dealer was contacted several times and informed the contact that the manufacturer had not been providing parts for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact to obtain a rental for possible reimbursement. The failure mileage was 122,042. Parts distribution disconnect.

As the recall states for the brakes the car failed while at high speed on the highway luckily I had distance from other cars for the car to slow down on its own. Brakes failed 90%, pressure completely gone.

The vehicle has begun to "dance" and sway, abnormally on common highway bumps. It can be scary.

TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ GL450. WHILE THE CONTACT'S BROTHER WAS DRIVING DOWN A HILL, THE BRAKE PEDAL BECAME STUCK AND THE VEHICLE WOULD NOT STOP. THE VEHICLE DROVE UPHILL AND BECAME AIRBORNE. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF A NEIGHBOR'S HOUSE. THE AIR BAGS DEPLOYED. THE CONTACT'S BROTHER WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE OCCUPANTS OF THE HOUSE WERE NOT INJURED. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED AND PERFORMED AN INVESTIGATION. THE MANUFACTURER STATED THAT THE VEHICLE WAS FINE AND SHOULD NOT HAVE FAILED IN THAT MANNER. THE DEALER WAS NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 135,000.

THE STEERING ON THE SUV FREEZES AND DOESN'T TURN PROPERLY COULD CAUSE OVER STEERING AND A DEADLY ACCIDENT. ALSO THE SHOCKS ARE BAD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SUGAR LAND (15625 SOUTHWEST FWY, SUGAR LAND, TX 77478, (281) 207-1500) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THIS VEHICLE WHICH IS THE X164 CHASSIS HAS A REAR FIXED PANORAMIC SUNROOF THAT IS MADE OUT OF POLYCARBONATE. THE POLYCARBONATE SUNROOF GLASS IS BREAKING DOWN ON THE INSIDE OF THE PANEL AND IS CRACKING. THIS POSES A SAFETY CONCERN DUE TO THE FACT THAT ONCE IT CRACKS AND DEGRADES TO A CERTAIN POINT IT WILL BREAK. IF THIS PANEL BREAKS WHILE TRAVELING DOWN THE ROAD ESPECIALLY AT HIGHWAY SPEEDS IT CAN FLY OFF THE VEHICLE IN TURN HITTING CARS BEHIND ME CAUSING AN ACCIDENT. THE OTHER SAFETY CONCERN IS THAT WHEN IT BREAKS IT MORE THAN LIKELY WOULD CAUSE INJURY TO OCCUPANTS OF MY VEHICLE THAT WOULD BE SITTING IN THE BACK OF THE CAR. I HAVE TAKEN THIS TO A BODY SHOP AS WELL AS THE MERCEDES BENZ DEALER AND THEY HAVE AGREED THAT IT IS CRACKING AND IS BREAKING DOWN STRUCTURALLY SPEAKING AND THAT IT IS A MATTER OF TIME BEFORE IT BREAKS. IT IS NOT A MATTER OF IF, BUT WHEN. I ALSO HAVE DONE RESEARCH AND FOUND THAT POLYCARBONATE SHOULD NOT HAVE BEEN INSTALLED ON THESE VEHICLES DUE TO THE FACT THAT BETWEEN THE HEAT AND BODY FLEX WHICH CAUSES THE STRESS CRACKS. THIS IS A FACT THAT POLYCARBONATE PANELS SHOULD NOT BE INSTALLED IN ANY CASE WHERE THERE WILL BE STRESS. DUE TO THE BODY FLEX THESE PANELS INSTALLED ON THESE MERCEDES BENZ SUV'S HAVE A PRETTY GOOD AMOUNT OF STRESS AND COUPLED WITH THE INTENSE UV EXPOSURE BEING ON THE TOP OF THE VEHICLE IS CAUSING THESE TO BREAK DOWN. THIS IS A VERY COMMON PROBLEM ON THESE SUV'S BUT MERCEDES BENZ DOESN'T WANT TO DEAL WITH IT. I CAN'T GET ANYBODY TO RETURN CALLS ON THIS AND MERCEDES HAS NOT WANTED TO DEAL WITH IT. THIS SHOULD BE AT THE TOP OF THE SAFETY RECALL LIST FOR THESE VEHICLES. I CAN'T STRESS ENOUGH HOW THIS IS ANMAJOR SAFETY CONCERN. PLEASE ADDRESS THIS AND MAKE MERCEDES RECALL THESE VEHICLES FOR THIS REPAIR. THANK YOU!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (LOKEY MERCEDES-BENZ, 19820 US HWY 19 N, CLEARWATER, FL 33764, 727-362-6657) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ GL450. WHILE DRIVING 30 MPH, A BURNT RUBBER ODOR WAS DETECTED INSIDE THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED FLAMES UNDERNEATH THE GLOVEBOX COMPARTMENT. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DETERMINATION OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARAGE ISLA VERDE, LLC, AVE. BALDORIOTY DE CASTRO KM 10.3, CAROLINA, PR 00979, 1 787-620-1313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.