2020 Mercedes-Benz GLC-Class Air Bags & Restraints Problems

The seatbelt latch does not fully release when you press the red button. It needs to be wiggled and then it eventually does release. This is an ongoing issue.

The contact owns a 2020 Mercedes-Benz GLC300. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, indicating that the front passenger’s side seat air bag was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 30,000.

The contact owns a 2020 Mercedes-Benz GLC300. The contact stated that upon driving through an intersection at 40 mph, another vehicle had run a stoplight. The contact swerved in an attempted to avoid the vehicle, however, she had hit the vehicle's rear driver side tire weld. The contact stated that the driver-side airbag did not deploy upon impact; however, the passenger-side airbag, where her mother was seated, did deploy. The Mercedes-Me app automatically called 911 and the contact initially declined medical attention at the time. A police report was filed. Due to the failure, the vehicle was towed to an independent mechanic. The next day, the contact was referred by her doctor to a hospital where they performed a cat scan and x-ray. The contact tested positive for Covid-19 the following Monday and believed it was as a result of the hospital visit. The manufacturer was notified of the failure and upon her own research, the contact discovered NHTSA Campaign Number: 21V354000(BACK OVER PREVENTION, ELECTRICAL SYSTEM). The vehicle remained in the possession of the independent mechanic and had yet to be repaired. The failure mileage was unknown.