2022 Mercedes-Benz GLC-Class Fuel System Problems

I was driving back to my house in york, PA. My car all the sudden changed the gear from “D” to “N”. My gas meter was showing 106 miles. my didn’t give sign or alert before it shifted the gear from D to N. I was driving on highway and this was major safety concern as I could have hit by cars coming on highway speed. We had this similar incident last year as well but we were at traffic light stopped so we didn’t realize that time that car shift the grear by itself. Once we fill the gas, we were able to drive back home but it was scary and big safety concern that car doesn’t give any notification or alert for low fuel and change gear all the sudden.

After fuel pump recall replacement, engine stopped on the highway with OBD message of low fuel pressure.

Attempting to get recall completed but manufacturer and dealer are non-responsive. Mercedes stated that if a failure occurs life and limb are at risk (slightly paraphrased). Mercedes says in the recall notice that the repair will take 1-6 hours. Scheduled for a Friday and the Service Advisor sent confirmation and at least one appointment confirmation. At the shop by 8am. Service Advisor immediately tells me that the repair will take two days. It is a Friday. Means they will keep the vehicle through Monday. Thought a Service Advisor whose jobs are service and advising would perhaps called and maybe suggest rescheduling for other than a Friday so we would not be short a vehicle for four days. Or maybe, as the Sales guy promised us, have a loaner for times we would be without a vehicle for extended periods. Another Service Advisor, overhearing the conversation, intervened. Seems Service Advisor Number 1 might have been incorrect, suggesting that he had limited knowledge of the vehicle he was advising about. Service Advisor Number 2 said that the issue with this model could be completed faster. So Service Advisor 1 talks to the technician in the shop and comes back and says it probably can be done in a day. Probably. Not within the 1-6 hours stated in the Mercedes recall notice. I declined. Had already been burned with same vehicle unnecessarily kept overnight before, and this was a Friday so risk was losing the vehicle for four days. Asked that he call me to reschedule when loaner was available. He agreed. He reviewed phone numbers and said he would call by end of day. No call. I contacted Mercedes and was promised dealer was diligently working to get this done and would contact me). Five weeks have passed and no call. Not sure if intentional or incompetence but unacceptable.

The contact owns a 2022 Mercedes-Benz GLC43. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's wife owns a 2022 Mercedes-Benz GLC300. The contact’s wife received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Mercedes-Benz GLC 300. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2022 Mercedes-Benz GLC300. The contact stated while driving approximately 30 MPH, the steering wheel lurched to the right direction. The contact stated no warning light was illuminated. The contact stated that the front passenger side of her vehicle crashed into a parked vehicle hitting the left passenger door and tire wheel. The contact stated that the vehicle stopped and the engine stalled. The contact stated she had to kick the driver's side window out to exit the vehicle. The contact later saw that she had bruising on both her thighs and shins, but no other injuries. The police arrived on the scene and had the vehicle towed to an impound lot. The contact had not taken the vehicle to a local dealer or repair center. The vehicle had not been diagnosed or repaired. The contact had received a recall letter from the manufacturer for NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) and related the failure to the recall. The manufacturer was informed of the failure. The failure mileage was unknown.

vehicle was recalled for replacement of fuel pump. NHTSA Recall ID 23V445. Mercedes Benz and authorized dealer are unable to repair car at this time. There is a danger of the car losing power and a risk of crash or injury.

Mientras el vehiculo se encuentra en la carretera comienza a dar un fallo (halones y vibracion) y pierde la fuerza (velocidad) provocando la desaceleracion. Las luces en el panel se encienden y es necesario salirse de la via de rodaje inmediatamente para estacionarlo. Esto pone en riesgo la seguridad de los ocupantes del vehiculo y de los ocupantes de los demas vehiculos, ya que al desaclerarse repentinamente puede provocar que el vehiculo sea impactado por otro. Si nos encontramos entrando a otra carretera, que requiera hacerlo rapidamente, baja la velocidad y puede provocar ser impactado.

The contact owns a 2022 Mercedes-Benz GLC300. The contact stated that while driving at various speeds and depressing the accelerator pedal, the check engine warning light was displayed on the instrument panel. The vehicle lost power and was pulled over and restarted. The contact was almost involved in several crashes due to the failure. The vehicle was included in NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline); however, the vehicle was repaired, and the failure persisted. The vehicle was taken to the dealer on several occasions, where the fuel pump, charcoal filter, and other various parts of the fuel pump were repaired; however, the failure persisted. The manufacturer was notified of the failure, and the contact was informed that the cylinder head would be replaced free of charge. The contact believed that the vehicle was unsafe to drive due to the failures. The vehicle was not repaired, and a loaner vehicle was provided. The failure mileage was unknown.