2016 Mercedes-Benz GLE-Class Visibility & Wipers Problems

The contact owns a 2016 Mercedes-Benz GLE350. The contact stated that upon entering her vehicle, the windshield started to shatter at the bottom of the driver’s side windshield, without incident. Over the next few days, two more spider-web shaped cracks had formed at the bottom, mid-section of the windshield, also without incident. The contact stated that the cracks had started to expand to the top of the windshield, obstructing her vison while driving. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,500.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE350. THE CONTACT STATED WHILE DRIVING 65 MPH, THE SUN ROOF GLASS SHATTERED WITHOUT IMPACT. THE CONTACT TOOK THE VEHICLE TO MERCEDES BENZ OF PLANO (6455 DALLAS PKWY, PLANO, TX 75024) WHERE THE MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTAC THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT WAS ALSO INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT SPOKE TO THE MANUFACTURER AND A CASE WAS FILED. THE CONTACT WAS ALSO INFORMED THAT THE REPAIR WOULD NOT BE COVERED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

THE LEFT SIDE EXTERIOR MIRRORS DO NOT PIVOT OUT FAR ENOUGH TO ALLOW THE DRIVER TO SEE THE BLIND SPOT BESIDE THE REAR SECTION OF THE VEHICLE IF THE DRIVER HAS HIS SEAT MOVED IN THE REAR-MOST POSITIONS. THIS HAS CAUSE SEVERAL NEAR-HIT SITUATIONS WITH ME WHEN MERGING INTO TRAFFIC. EVEN THOUGH A VEHICLE WAS PRESENT IN THE BLIND SPOT NOTHING WAS VISIBLE IN ANY OF THE MIRRORS NOR WAS THERE ANY INDICATION FROM THE BLIND SPOT MONITOR. THE MIRROR NEEDS TO PIVOT ABOUT 10 DEGREES FARTHER TO ALLOW THE DRIVER VISIBILITY OF THE BLIND SPOT OR THE MIRROR NEEDS TO BE CONVEX TO INCREASE THE FIELD OF VIEW OF THE MIRROR.