Mercedes-Benz · SL-Class · 2020
2
Recalls
2
Complaints
-
Not Rated
The 2020 Mercedes-Benz SL-Class has 2 recalls and 2 owner-reported complaints on file with NHTSA. Most reported issue: power train,vehicle speed control,engine (1 reports).
Source: NHTSA Public Records · Updated Apr 26, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Remedy Status
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Remedy Status
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
I do Own a Mercedes-Benz 2020 SL-550. On August 27, 2025, I was stopped at the curb adjacent to my house at [XXX] . When I gently tried to go right into driveway of my house, the tire hit the curb. When I gently again tried to release the tire from the curb, the car all of the sudden jump into the air with high speed, and hit the corner of my garrage destroying the roll-up door. I could not control the car and the car was deemed to be a total loss. My position is that the incident happened due to malfunction of the Engine & Power Train which is a "Product-Defect" issue, causing me substantial damages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ SL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) THAT STATED THAT THE REMEDY WAS AVAILABLE. THE CONTACT NOTIFIED JAMES MOTOR COMPANY MERCEDES-BENZ (2440 RICHMOND RD, LEXINGTON, KY 40502) HOWEVER, THE DEALER INFORMED THAT THEY WERE NOT AWARE OF THE RECALL SINCE THE REMEDY WAS TO BE PERFORMED OVER THE AIR. THE CONTACT INFORMED THE MANUFACTURER OF THE RECALL NOTICE AND WAS INFORMED THAT THEY WERE NOT AWARE OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## MERCEDES-BENZ 2020 ##
The 2020 Mercedes-Benz SL-Class has 2 recalls recorded by NHTSA.
NHTSA has received 2 owner-reported complaints for the 2020 Mercedes-Benz SL-Class.
NHTSA has not published a safety rating for the 2020 Mercedes-Benz SL-Class.
The most commonly reported complaint categories for the 2020 Mercedes-Benz SL-Class are power train,vehicle speed control,engine (1 reports), electrical system,communication (1 reports).
Yes. NHTSA has 2 recalls on record for the 2020 Mercedes-Benz SL-Class. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.