2008 Mercury Mariner Complaint Log

DRIVING AND MY WHEEL SHAKES AND MAKES A HORRIFYING NOISE. IT'S ALMOST SCARY. SCARED MY WHEELS GOING TO SEIZE WHILE I'M DRIVING. TURN THE CAR ON SOMETIMES AND THE POWER STEERING HAS FAILED. HAVE TO RESTART THE CAR TO GET IT TO WORK. HAVE READ MULTIPLE OTHER PEOPLE WHO HAVE THE SAME PROBLEM. $2000 TO GET IT FIXED. THIS IS RIDICULOUS. NEED A RECALL. *TR

TL- THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING 45 MPH THE STEERING WHEEL BEGAN TO SHAKE AND IT LOCKED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,800. RK

THE 2008 MERCURY MARINER STEERING WHEEL SHAKES WHILE AT LOW MPH OR STOPPED COMPLETELY. INTERMITTENT LOSS OF POWER STEERING WHEN VEHICLE IS STARTED. CONCERN THAT IT WILL LOOSE POWER WHILE DRIVING THOUGH IT HAS NOT HAPPENED YET. HOPE THERE IS ENOUGH AWARENESS THAT FORD ACKNOWLEDGES THIS AND ISSUES A SAFETY RECALL. *TR

DRIVING DOWN ROAD, AT 65 MPH, STEERING WHEEL STARTS TO VIBRATE,AND IS MAKING A CHATTERING NOISE AT BOTTOM OF STEERING COLUMN. STOP VEHICLE, STEERING WHEEL VIBRATES MORE WITH BRAKE ON. NEXT TIME I START VEHICLE, THERE IS NO POWER STEERING. I SHUT OFF VEHICLE, RESTART, THEN THE POWER STEERING WORKS. THIS HAS HAPPENED SEVERAL TIMES. I TALKED TO SERVICE MANGER AT 2 DEALERS, THEY DO NOT KNOW WHAT THE PROBLEM IS. ONE DEALER WAS GOING TO E-MAIL FORD TO FIND OUT, WAITING FOR A REPLY FROM HIM. I LOOK UP, MERCURY MARINER STEERING PROBLEMS ON INTERNET, THERE ARE THOUSAND OF PEOPLE HAVE SAME PROBLEM. IT IS APPARENTLY AN ELECTRONIC STEERING SENSOR, IN THE STEERING COLUMN THAT IS BAD. WENT TO FORD DEALER, TALKED TO PARTS PERSON, AND SERVICE MANAGER, THEY HAVE NEVER HEARD OF THIS PROBLEM. THEY FIND A PICTURE OF THE STEERING COLUMN, BUT CAN'T FIND A PART NUMBER, SO CAN'T TELL ME A COST OF THE PART. FRUSTRATED. I NEED TO GET THIS FIXED BEFORE SOME ONE GETS HURT. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT UPON ENTERING AND POWERING ON THE VEHICLE, THE CONTACT STATED THAT IT BECAME DIFFICULT TO STEER. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

WHILE DRIVING MY CAR STALLS WITHOUT WARNING THEN IT JERKS REAL HARD AND TAKES OFF SO I HAVE TO RIDE THE BRAKES AFTER COMING TO A STOP BEFORE I CAN PRESS THE GAS PEDDLE IT TAKES OFF SO I RIDE THE BRAKES. WHILE DRIVING AGAIN IT PICKS UP SPEED ON ITS OWN VERY SCARE PLEASE HELP. *TR

GOING DOWN HIGHWAY AND THE STEERING WENT OUT WHICH COULD OF RESULTED IN A VERY BAD ACCIDENT ON A SLIPPERY ROAD CONDITION , CAUSING A ACCIDENT BECAUSE OF UNCONTROLLED STEERING OR HARD TO STEER VEHICLE. DOING 55 MPH. I KNOW THAT THERE HAS BEEN MANY PROBLEMS WITH STEERING IN THIS PARTICULAR VEHICLE, WHEN I HAVE TRIED TO GET THE MODULE OR WHOLE LOWER STEERING FROM A USED AUTO PARTS BUSINESS THEY CLAIM THAT THEY CAN NOT KEEP THEM THAT THERE HAS BEEN A GREAT DEMAND FOR THAT PARTICULAR PART. STILL DRIVING WITH OUT SAFE STEERING, HAVE NO OTHER CHOICE IN THE MATTER UNLESS I PAY OVER 1000.00 TO THE FORD DEALER SHIP TO HAVE IT REPLACED AND I CAN NOT AFFORD TO DO THAT ON DISABILITY AND NEED MY CAR TO GET BACK AND FOURTH TO DOCTORS. ARE THERE ANY RECALLS ON THIS VEHICLE CONCERNING STEERING? *TR

OVER THE LAST COUPLE WEEKS WE HAVE EXPERIENCED A LOSS OF POWER STEERING AND AN INCREASINGLY SEVERE "SHAKING" OF OUR STEERING WHEEL WHEN IT IS WORKING. WE TOOK THE CAR TO THE MECHANIC AND WAS TOLD THAT WE NEED TO REPLACE THE ENTIRE STEERING COLUMN DUE TO A FAILURE OF THE ELECTRONIC POWER STEERING. THE PART ALONE IS $900, $1,400 WITH LABOR. AFTER DOING SOME RESEARCH ONLINE IT APPEARS AS THOUGH THIS IS QUITE A COMMON ISSUE FOR '08 ESCAPES AND MARINERS (HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCAPE/2008/STEERING/POWER_STEERING_FAILURE.SHTML). IT IS EXTREMELY DANGEROUS BECAUSE I CANNOT TURN THE WHEEL AT ALL WHEN THE POWER STEERING GOES OUT. IT HAS NOT GONE OUT MID-DRIVE FOR US YET, BUT HAVE READ OF THAT HAPPENING TO PEOPLE. FOR US, WHEN WE TURN THE VEHICLE ON, THERE WILL BE NO POWER STEERING AND WE HAVE TO TURN IT OFF AND BACK ON AGAIN 1-3 TIMES BEFORE THE POWER STEERING WILL WORK. AND THEN THERE IS A SEVERE "SHAKING" WHILE DRIVING. I AM SHOCKED THE DEFECTIVE ELECTRONIC POWER STEERING HAS NOT BEEN RECALLED FOR THESE VERY POPULAR CARS. WE DRIVE A 3 YEAR OLD AND 5 MONTH OLD IN OUR CAR. WE CANNOT AFFORD THIS TYPE OF REPAIR, BUT CLEARLY CANNOT AFFORD TO DRIVE OUR CHILDREN IN THE CARS VERY DANGEROUS CONDITION. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE VIGOROUSLY UNTIL THE WHEEL WAS TURNED. THE FAILURE WOULD RECUR ONCE THE WHEEL RETURNED TO THE STRAIGHT POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO COULD NOT DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TORQUE SENSOR KIT WAS FAULTY. THE TORQUE SENSOR WAS REPLACED AND THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,786.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND WOULD NOT ACCELERATE PAST 25 MPH. IN ADDITION, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE SHUT OFF ON NUMEROUS OCCASIONS AND THE CHECK ENGINE INDICATOR ILLUMINATED BRIEFLY WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 44,000. UPDATED 08/04/17*LJ *CN

A COUPLE DAYS AGO I STARTED MY CAR AS USUAL BEFORE GOING TO WORK TO LET IT WARM DUE TO THE WEATHER. AS I STARTED BACKING OUT OF MY DRIVE I REALIZED MY STEERING WHEEL ISN'T MOVING LIKE IT'S SUPPOSED TO. I STOPPED AND TURNED THE CAR OFF AND THEN BACK ON, THEN IT WAS FINE. AS I'M DRIVING AND GETTING READY TO SWITCH LANES ON THE HIGHWAY IT DOES IT AGAIN SO I PULL ON THE SHOULDER AND GET OUT THE CAR TO CHECK UNDER THE HOOD, A MAN PULLS OVER TO HELP ME SEEING AS I'M A WOMAN ON THE SIDE OF THE ROAD AND IN MY MILITARY UNIFORM. HE SAYS IT COULD BE BECAUSE OF THE WEATHER BUT IT SHOULD BE FINE. NOW AFTER 2 OR 3 DAYS THE STEERING WHEEL SHAKES AND VIBRATES AND A RATTLING NOISE OCCURS AT LOW SPEED AND CERTAIN POSITIONS WHEN THE WHEEL IS TURNED, OR EVEN AT A STANDSTILL POSITION. IT HAS RECURRED SEVERAL TIMES SINCE THE FIRST TIME AND ALWAYS WHEN THE CAR STARTS. IT CAN BE STOPPED BY TURNING OFF THE IGNITION AND RESTARTING THE CAR. ALSO A WRENCH SHOWS UP IN THE MESSAGE CENTER, AS I READ MY MANUAL COME TO FIND OUT THAT'S FOR THE TRANSMISSION. I'VE READ A LOT OF THE COMMENTS AND COMPLAINTS AND HAVE TO WONDER, WILL IT TAKE A DEATH BECAUSE OF THIS FOR FORD TO REALIZE WE'RE NOT MAKING THIS UP AND IT'S NOT DUE TO POOR OR LACK OF MAINTENANCE. *TR

TOOK VEHICLE TO FORD DEALER TO HAVE CAR INSPECTED WAS TOLD ROTORS HAD TO BE REPLACED DUE TO WEAR BRAKE PADS WERE WEARING UN EVENLY CAR HAS BEEN SERVICED BY DEALER WHEN EVER IT NEEDED INSPECTION OR OIL CHANGES UNEVEN WEAR WASN'T SEEN UNTIL WARRANTY HAD RUN OUT THE CAR HAD LEST THEN 2000 MILES ON SINCE LAST INSPECTION. THIS HAS HAPPENED ON OTHER FORD VEHICLES IN PAST PINS THAT BRAKE PADS RIDE ON HAVE ALWAYS BEEN THE CAUSE. THEY ARE CORRODED. *TR

I PULLED INTO A GAS STATION TO TURN AROUND. WHEN I CAME TO A COMPLETE STOP AND PRESSED THE GAS PEDAL TO GO, MY GAS PEDAL WOULDN'T BUDGE IT WAS LIKE IT WAS STUCK. WHEN I PULLED ON THE HIGHWAY IT DONE IT AGAIN BUT IT TOOK LONGER TO GET MY GAS PEDAL TO PRESS DOWN. WHEN I COME TO STOP NOW I HAVE TO KEEP MY FOOT ON THE BREAK AND THE GAS PEDAL TO INSURE THAT IT WILL GO WHEN I PRESS THE GAS PEDAL. *TR

THE STEERING WHEEL STARTED BY LOCKING UP WHEN STARTED. THEN IT STARTED SHAKING WHENEVER IT WAS IN PARK OR BRAKES WERE APPLIED AND THEN JUST STARTED TO SHAKE WHENEVER THE CAR WAS ON. AFTER A FEW DAYS OF THIS THE WHEEL WOULD START LOCKING UP WHILE DRIVING OCCASIONALLY. *TR

WHILE DRIVING MY 2008 MERCURY MARINER, MY STEERING WENT OUT ON A CURVE ON A 4 LANE HIGHWAY WHICH CAUGHT ME OFF GUARD. I COULD NOT MOVE MY STEERING WHEEL WHICH CAUSED ME TO ALMOST DRIVE INTO THE CAR BESIDE ME. I PULLED OVER TO GET GAS & WHEN I STARTED THE CAR, THE STEERING WAS FINE. I WAS TOLD THAT IT WOULD COST AT LEAST $545 FOR JUST THE SENSOR BUT THAT THE WHOLE STEERING COLUMN WOULD NEED REPLACING SO IT WOULD BE A LOT MORE THAN THAT TO FIX. I WAS UNABLE TO AFFORD A REPAIR, I SIMPLY STAYED ON MY GUARD & WOULD JUST PULL OVER & RE-START THE CAR SO THAT I COULD DRIVE AGAIN SAFELY. THEN I GOT NOTICE OF A RECALL SO I TOOK IT IN & TOLD THEM THAT I HAD ISSUES WITH THE STEERING & WAS VERY GLAD THAT THERE WAS FINALLY A RECALL. THEN 2 MOS LATER, THE STEERING WENT OUT AGAIN & THIS TIME IT IS WORSE THAN BEFORE. I CAN NO LONGER TURN THE CAR OFF & RE-START IT TO GET STEERING, IT IS SIMPLY GONE OUT COMPLETELY & IT HARDER TO TURN THAN EVER. THE STEERING WHEEL ACTUALLY TRIES TO TURN THE OPPOSITE WAY THAT THE DIRECTION THAT I AM TURNING. I CALLED THE DEALERSHIP & THEY TOLD ME THAT THIS HAPPENED TO ANOTHER PERSON & FORD WOULD NOT COVER IT AND TOLD ME THAT ALL THEY DID WAS RE-PROGRAM THE CAR. AFTER RESEARCHING THE RECALL, I FOUND THAT IF THE CAR SHOWS HISTORY OF A LOSS OF THE TORQUE SENSOR, THAT THE TORQUE SENSOR WAS TO BE REPLACED. I THEN CALLED FORD CUSTOMER CARE & THE LADY THERE WAS VERY COLD & SIMPLY STATED THAT THERE WAS NOTHING THEY WOULD DO SINCE IT WAS ALREADY FIXED ONCE. I TOLD HER THAT IT WAS NOT REPAIRED CORRECTLY BECAUSE OF PREVIOUS ISSUES WITH IT, IT SHOULD HAVE BEEN REPLACED. SHE TOLD ME TO TAKE IT UP WITH THE DEALER THAT I TOOK IT TO. I NOW HAVE NECK PROBLEMS DUE TO DRIVING MY UNSAFE CAR THAT I HAVE NO MONEY TO REPAIR & AM STILL MAKING PAYMENTS ON. THIS IS MY ONLY VEHICLE & I STILL NEED TO GET TO WORK & GET MY SON TO SCHOOL SO I AM LEFT WITH NO CHOICE BUT TO DRIVE IT. *TR

WHEN STARTING UP THE CAR, I WAS UNABLE TO TURN THE STEERING WHEEL WITHOUT SIGNIFICANT EFFORT. FELT LIKE THE WHEELS WERE FROZEN TO THE GROUND. AFTER TURNING THE CAR OFF AND ON AGAIN, IT LET GO AND STEERED AS USUAL. NOW THE STEERING WHEEL SHAKES AND VIBRATES AND A RATTLING NOISE OCCURS AT LOW SPEED AND CERTAIN POSITIONS WHEN THE WHEEL IS TURNED. IT HAS RECURRED SEVERAL TIMES SINCE THE FIRST TIME AND ALWAYS WHEN THE CAR STARTS. IT CAN BE STOPPED BY TURNING OFF THE IGNITION AND RESTARTING THE CAR. *TR

MY CAR IS WELL MAINTAINED. I DO EVERYTHING TO KEEP IT RUNNING WELL AND NOW THE POWER STEERING ONLY WORKS HALF THE TIME. IT IS NOW ALSO MAKING A CLUNKING NOISE IN THE STEERING WHEEL COLUMN AND THE WHEEL WILL SHAKE ON ITS OWN WHILE IN PARK. I HAVE READ LOTS OF COMPLAINTS ABOUT THIS SAME PROBLEM ON MANY I THESE VEHICLES AND SOMETHING NEEDS TO BE DONE! $1300 IS A TON OF MONEY TO PAY TO HAVE A "SENSOR" PROBABLY THE SIZE OF A FUSE REPLACED! AND IT'S VERY SCARY WHEN THE POWER STEERING GOES OUT WHILE YOUR DOING 70 DOWN THE HIGHWAY! *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO SUDDENLY DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DAMAGED DUE TO DEFECTIVE BALL BEARINGS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.

TRUCK SHOWS"WRENCH" LIGHT SOMETIMES BUT NOT ALWAYS; TRUCKS DRIVES AS IF IT IS IN THE WRONG GEAR OR AS IF YOU ARE TRYING TO DRIVE WITH YOUR FOOT ON THE BRAKE AT THE SAME TIME. VEHICLE IS AN AUTOMATIC BUT IS DRIVING LIKE A STICK-SHIFT THAT NEEDS TO GO INTO THE NEXT GEAR BUT STRUGGLING & UNABLE TO DO SO. *TR

I DROVE INTO A PARKING LOT AND ALL OF A SUDDEN I COULD NOT STEER THE VEHICLE. IT WAS LIKE HAVING 4 FLAT TIRES AT ONCE. NO WARNING SIGNALS FROM THE DASHBOARD. AFTER TURNING THE VEHICLE OFF AND RESTARTING LATER I COULD STEER IT HOME. ON THE FOLLOWING MONDAY THE 25TH OF NOVEMBER, I TOOK IT TO A LOCAL MECHANIC I KNOW AND HE DECODED A POWER STEERING SENSOR MALFUNCTION. THE WHOLE STEERING COLUMN HAD TO BE DISMANTLED TO PUT IN THE NEW ELECTRIC POWER STEERING PUMP. WHAT HAPPENS IF THESE UNITS GO OUT WHEN YOU ARE DOING 70 MPH ON THE INTERSTATE? MY COST WAS $1262.43 I WILL NEVER BUY A FORD PRODUCT AGAIN. *TR

I WAS DRIVING DOWN FREEWAY WHEN STEERING FAILED APPLIED BRAKES TO SLOWDOWN AND STEERING WOULD HARDLY WORK. WAS ABLE TO GET IT TO FORD GARAGE STEERING COLUMN HAD TO BE REPLACED AS A SENSOR FAILED AND A CLOCK SPRING BROKE. *TR

VEHICLE DOES NOT ACCELERATE FROM REST. PRESS GAS PEDAL - VEHICLE DOES NOT GO - THEN ALL OF SUDDEN IT TAKES OFF. DANGEROUS SCENARIO AT STOP LIGHTS. DEALER SAYS ISSUE IS DEFECTIVE THROTTLE BODY. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT WAS DRIVING 5 MPH WHEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

DECEMBER, 2013, I WAS EXITING PARKING LOT ONTO A MAIN STREET THAT HAD 2 LANES OF ONCOMING TRAFFIC. HALFWAY INTO THE STREET, LOST POWER STEERING BUT WAS ABLE TO DRIFT TO SIDE OF ROAD. JANUARY, 2014 CAR WOULD NOT GO OVER 25 MILES PER HOUR, LOST POWER STEERING. FORTUNATELY I WAS NEAR THE GARAGE THAT DOES MY REPAIRS, OIL CHANGES, ETC.. MARCH, 2014, STEERING WHEEL LOCKED, NO POWER STEERING, HAD TO WAIT ABOUT A HALF HOUR UNTIL POWER STEERING RETURNED...KEPT TURNING CAR OFF AND ON EVERY 10 MINUTES. CONTACTED FORD CUSTOMER SERVICE 3 TIMES BY EMAIL (JAN-MAR). MY LAST 3 CARS HAVE BEEN FORD PRODUCTS BUT APPARENTLY BRAND LOYALTY IS NOT VALUED. REPLIES WERE--SORRY YOU ARE HAVING ISSUES-NO FOLLOW UP FROM FORD EVEN WHEN HEY KNEW THEY WERE ISSUING A POWER STEERING RECALL AS OF APRIL-MAY, 2014. I PAID $2,500 IN REPAIRS FROM DEC'13-MAR'14. *TR

VEHICLE BEGAN HAVING SHIFTING ISSUES. FIRST GEAR FAILED TO CATCH WHEN TAKING OFF FROM A STOP. CHECKED TRANSMISSION FLUID AND FOUND FLUID WAS LOW. ADDED FLUID. PROBLEM RETURNED 1 TO 2 WEEKS LATER. CHECKED TRANSMISSION FLUID AND FOUND THAT FLUID WAS LOW AGAIN. ADDED FLUID. I LOOKED AROUND UNDER THE HOOD AND OBSERVED TRANSMISSION FLUID LEAKING AT THE FRONT PASSENGER SIDE OF ENGINE COMPARTMENT. FLUID APPEARS TO BE LEAKING FROM THE TRANSMISSION COOLER. AFTER RESEARCH, IT SEEMS THIS PROBLEM IS QUITE COMMON WITH THIS MODEL YEAR. THIS ISSUE, LEFT UNFIXED, WILL SURELY CAUSE TRANSMISSION FAILURE AND/OR A POTENTIALLY CATASTROPHIC ACCIDENT RESULTING IN INJURY OR DEATH. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING 55 MPH, THE POWER STEERING FAILED; HOWEVER, THE CONTACT WAS ABLE SAFELY MERGE ONTO THE EMERGENCY LANE WHERE IT WAS RESTARTED. THE CONTACT STATED THAT THE STEERING WHEEL FUNCTIONED WITH DIFFICULTY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION AND THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE ELECTRIC STEERING IN THE STEERING COLUMN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

AS DRIVING I WENT TO TURN RIGHT WHEN THE STEERING FAILED, IT WAS LIKE AN OLD CAR WITH MANUAL STEERING. BETWEEN ABRUPTLY FORCING THE BRAKE PEDAL TO THE FLOOR AND TRYING TO FORCE THE WHEEL TO THE RIGHT, I MANAGED TO GO ACROSS THE STREET AND INTO A FARMERS FIELD ( GOOD THING I BOUGHT IT WITH AWD). WHEN I RESTARTED THE VEHICLE THE STEERING WORKED FINE. AFTER READING SIMILAR SCENARIOS ON THE INTERNET. I THEN LATER CONTACTED FORD CARE AND THE WONDERFUL PERSONNEL TRIED TO TELL ME THAT IT IS NOT A CONCERN OF FORD SINCE IT NOT AN ISSUE FOR FORD AT THIS TIME. FAILURE OF STEERING SEEMS TO BE MAJOR SAFETY CONCERN TO ANYONE WHO DRIVES A VEHICLE IN MY OPINION. THE WORST PART OF THIS ISSUE IS I DEAL DIRECTLY WITH AN AUTOMOTIVE SUPPLIER OF STEERING COLUMN ASSEMBLIES TO FORD AND OTHER MANUFACTURERS IN INDIANA. BY KNOWING WHAT IS UNDER PLASTIC AND FORD TELLING ME I NEED TO REPLACE IT, I ASK WHAT QUALITY IS IN THE REST OF THE VEHICLE. *TR

THE THROTTLE/GAS PEDAL IN MY 2008 MERCURY MARINER KEPT STICKING AND EVENTUALLY BREAKING. I HAD THE CAR TOWED AND TAKEN TO A REPAIR SHOP WHERE THEY INSPECTED THE CABLE UNHOOKED FROM THE PEDAL WHEN THE TECHNICIAN HOOKED THE CABLE THROTTLE TO THE PEDAL IT WOULD NOT MOVE WHEN PRESSING DOWN ON THE PEDAL, THE THROTTLE PLATE STUCK. THE TECHNICIAN REMOVED AND REPLACE THE THROTTLE BODY ASSEMBLY. I RESEARCHED ONLINE AND FOUND THAT MY ISSUE IS THE SAME ISSUE THAT WAS A FORD ESCAPE RECALL BACK IN JULY 2012. IS THIS SOMETHING I CAN CONTACT FORD ABOUT TO SEE IF THIS SHOULD ALSO BE PART OF THEIR THROTTLE CABLE RECALL. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, A POPPING NOISE EMITTED FROM THE STEERING COLUMN AND THEN THERE WAS AN IMMEDIATE LOSS OF POWER STEERING. THE STEERING WHEEL REQUIRED FORCE IN ORDER TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ELECTRONIC STEERING ASSIST WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE 159,000. UPDATED 6/24/14*CN UPDATED 06/26/2014 *JS

DRIVER'S SIDE DOOR WAS STRUCK BY A CHEVY ASTRO CARGO VAN GOING APPROXIMATELY 70 MILES PER HOUR ON THE HIGHWAY (D.C. BELTWAY) AND THE SIDE AIRBAGS DID NOT DEPLOY. A MARYLAND STATE TROOPER (WHO SAW THE CAR) AND THE MECHANIC AT THE AUTO REPAIR SHOP WHERE THE VEHICLE WAS TOWED BOTH SAID THE AIRBAGS SHOULD HAVE DEPLOYED. BOTH SAID IF THE AIRBAGS HAD WORKED, THE DRIVER WOULD NOT BE AS SEVERELY INJURED. *JB

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT NOTICED THAT THE SUBFRAME NEAR THE REAR TIRES WAS CORRODED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND THE INSPECTOR STATED THAT THE FRAME ABOVE THE REAR TIRES WAS MANUFACTURED WITH A FOAM LIKE SUBSTANCE. WHEN IT RAINED OR WHEN THE VEHICLE WAS WASHED, THE SUBSTANCE WOULD ABSORB THE WATER AND CAUSED THE CORROSION TO SPREAD INSIDE OUT. THE INSPECTOR ALSO STATED THAT THE BUMPER COULD EVENTUALLY SEPARATE FROM THE VEHICLE. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT WOULD NOT COMPENSATE THE CONTACT BECAUSE THERE WERE NOT ENOUGH COMPLAINTS REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING WHEEL FAILED AND IT MADE A LOUD NOISE AND WAS HARD TO TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 87,500.

POWER STEERING FAILED WHILE DRIVING. ONE OF THOUSANDS OF MARINERS AND ESCAPES TO HAVE THIS PROBLEM. COSTS $1400 TO FIX. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL IN ANY DIRECTION. THE FAILURE RECURRED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000. THE CURRENT MILEAGE WAS 85,000.

I WAS PULLING INTO MY WORK PARKING LOT WHEN THE TRANSMISSION SUDDENLY STOPPED ENGAGING. I HAD TO PUSH THE VEHICLE INTO A SPACE. MECHANIC CONFIRMS I NEED A NEW TRANSMISSION. I DISCOVERED THAT THERE IS A KNOWN ISSUE WITH THE TRANSMISSION OF THIS VEHICLE, I CALLED MERCURY/FORD AND HAD TO REFERENCE THE CASE # MYSELF FOR THEM TO FIND IT. THE CUSTOMER SERVICE REPRESENTATIVE CONFIRMED THAT MY VEHICLE MET THE SPECIFIC REQUIREMENTS FOR THE CUSTOMER SATISFACTION PROGRAM (CSP: 09B10) - ALL THE WAY DOWN TO A SPECIFIC MANUFACTURING PLANT UP TO A SPECIFIC MONTH AND DATE BUT BECAUSE THEY STOPPED HONORING THOSE IN 2011 I AM NOT ELIGIBLE. I AM THE 2ND OWNER OF THIS VEHICLE AND HAD NO WAY TO KNOW THIS WAS A HAZARD, NOT WAS THE DEALER AWARE AS FORD/MERCURY HAD APPARENTLY REMOVED THE CSP NUMBER FROM THE FILES ONCE IT EXPIRED. THIS IS PROVEN BY THE FACT THAT FORD/MERCURY'S OWN REPRESENTATIVE DIDN'T' SEE IT LINKED TO MY VEHICLE, I HAD TO MENTION IT SPECIFICALLY AND THEN SHE CONFIRMED THAT IT DID APPLY TO MY VEHICLE AND WAS UNASSOCIATED WITH IT AT EXPIRATION. AS SUCH, THERE IS NO WAY TO KNOW WHETHER THIS WAS ADDRESSED OR EVEN AN ISSUE. MY CONCERN IS HAD IT BEEN 20 MINUTES EARLIER THAT THE TRANSMISSION WENT OUT, MY 3 1/2 YEAR OLD DAUGHTER AND I WOULD HAVE BEEN GOING HIGHWAY SPEEDS ON A 6 LANE HIGHWAY!! VERY DANGEROUS! FORD/MERCURY SHOULD HAVE TO RECALL THIS ITEM, WHICH IS CLEARLY A KNOWN MANUFACTURING ISSUE. I SHOULD NOT HAVE TO PAY $2000 TO FIX SOMETHING THAT THEY DID INCORRECTLY FROM THE FIRST AND POSES A GREAT SAFETY RISK! *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL PULSATED ABNORMALLY. THE FAILURE RECURRED TWICE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,000. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE BAND, PUMP AND THE SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,000. *TR

MY 2008 MERCURY MARINER WAS TOWED INTO MY LOCAL DEALER BECAUSE THE TRANSMISSION FAILED WITHOUT WARNING AND NO WARNING LIGHTS CAME ON AND THE STEERING HAD AN ISSUE WITH THE STEERING WHEEL LOCKING UP WHILE THE VEHICLE WAS IN GEAR. WHEN I TOOK INTO THE DEALER THEY CONFIRMED THAT THE TRANSMISSION HAD IN FACT WENT OUT AND THEY WOULD HAVE TO REPLACE THE STEERING COLUMN DUE TO THE PROBLEM WITH THE STEERING WAS THE THRUST ANGLE SENSOR THAT WAS EMBEDDED INTO THE STEERING COLUMN. THE SENSOR IS NOT SERVICABLE AND THE WHOLE COLUMN WOULD HAVE TO BE REPLACED. BOTH FAILURES HAPPEN WITHIN 4 DAYS! UPON TALKING TO THE SERVICE WRITER, THERE WAS A RECALL ON THE TRANSMISSION COOLER LINES THAT RUN THRU THE A/C CONDENSER. THEY CALLED ME TODAY AND INFORMED ME THAT MY VEHICLE WAS DONE AND TOLD ME IT WAS $5364.56. HE INFORMED ME THAT THE TRANS COOLER LINES WOULD NOT BE COVERED DUE TO THE TRANSMISSION FAILURE! HOW CAN A FACTORY RECALL NOT BE COVERED? I BOUGHT THE VEHICLE FROM THE SAME FORD DEALER USED AND THE RECALL WAS ISSUED BEFORE I PURCHASED THE CAR! HOW CAN THEY SELL A CAR AND NOT PERFORM THE RECALL SERVICE BEFORE THEY SOLD IT TO ME AND MY FAMILY? I ASKED THE SERVICE WRITER IF THAT WAS THE FACTORY PART AND HE STATED THAT IT COULD POSSIBLE BE. IF THEY ARE NOT GOING TO TAKE CARE OF A FACTORY RECALL, HOW AM I SUPPOSE TO TRUST THEM TO FIX MY VEHICLE PROPERLY? I HAVE TWO SMALL CHILDREN IN THIS VEHICLE EVERY SINGLE DAY, TWICE A DAY! THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THE TRANSMISSION AND POWER STEERING IN THE 2008 MODELS THAT I AM SURPRISED THAT THEY HAVEN'T PUT A RECALL ON THOSE PARTS YET. THERE ARE TWO MORE VEHICLES AT THE SAME DEALER WITH THE SAME PROBLEM! A 2008 MARINER AND 2008 ESCAPE. THE LAST 3 CARS I BOUGHT HAVE BEEN FORD AND I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. SOMEBODY NEEDS TO STOP THEM BEFORE SOMEBODY GETS HURT OR KILLED. *TR

I OWN A 2008 MERCURY MARINER AND I AM A LITTLE CONCERNED WITH ITS SAFETY. ON 03/15/13 I WAS PULLING OUT OF MY DRIVE AND THE STEERING WHEEL WOULD NOT TURN. I PROCEEDED TO PUT IN REVERSE TO GET OUT OF THE ROAD AND BACKED INTO THE DRIVE. I TURNED ALL POWER DOWN THEN RESTARTED THE VEHICLE WITH NO PROBLEMS IN THE STEERING. I WENT TO PICK UP MY KIDS AND THE STEERING WHEEL STARTED TO PULSATE AND I COULD HEAR A CLUNKING NOISE WHILE SITTING AT A STOP SIGN. EVERYTIME I CAME TO A STOP IT WOULD DO IT. ON SAT. I TOOK IT TO THE LOCAL SHOP. WE COULDN'T NOTICE ANYTHING OUT OF THE ORDINARY THAT WOULD CAUSE THIS TO HAPPEN. THE ONLY SOLUTION WAS THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. I DID SOME RESEARCH ON LINE TO SEE IF THIS WAS A KNOWN ISSUE OR IF A RECALL HAD BEEN ISSUED. I WAS AMAZED AT HOW MANY COMPLAINTS HAVE BEEN PLACED AND NO RECALL HAS BEEN ISSUED. I SET UP AN APPT WITH THE DEALER FOR TUES. I WAS WORKING ON MON. AND LEFT TO RUN AN ERRAND FOR WORK AND THE NEXT THING I KNOW, I WAS DRIVING 65 MPH ON THE HIGHWAY AND WITH OUT WARNING I LOST ALL POWER IN THE DRIVING AND HEARD A LOUD GRINDING AND THEN CLUNK. I THOUGHT THE TRANSMISSION WENT OUT! I IMMEDIATELY TURNED ON MY HAZARDS TO TRY AND GET OFF TO THE SIDE OF THE ROAD CAUSE I WAS SLOWING DOWN EXTREMELY FAST. I WAS ALMOST IN A 3 CAR ACCIDENT AND LUCKILY EVERYBODY IS OK, BUT IT COULD OF BEEN A LOT WORSE! I WAS TOWED TO A DEALER. THEY CONFIRMED MY FEARS. THE TRANSMISSION WENT OUT WITH NO WARNING. THEY TOLD ME THIS IS A KNOWN PROBLEM BUT THERE WAS NOTHING THEY COULD DO CAUSE THERE WAS NO RECALL ON THIS! WHEN I ASKED AS TO WHY, THE SAID NOT ENOUGH COMPLAINTS HAVE BEEN MADE! WOW, YOU HAVE GOT TO BE KIDDING ME?!? HOW MANY PEOPLE HAVE TO DIE BEFORE THESE ISSUES ARE ADDRESSED? VERY UNHAPPY BECAUSE IT'S GOING TO COST $5200 TO REPLACE TRANSMISSION AND THE ENTIRE STEERING COLUMN! HOLD FORD ACCOUNTABLE! *TR

WITHOUT WARNING THE GAS PEDAL STICKS, WILL NOT FUNCTION. THIS HAPPENS INTERMITTENTLY AND SEEMS TO DISAPPEAR WHEN THE CAR WARMS UP, BUT ALSO HAS HAPPENED WHEN THE CAR IS WARM. VERY DANGEROUS WHEN TRYING TO ACCELERATE OR JUST DRIVE NORMALLY. THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH BOTH THE FORD ESCAPE AND THE MERCURY MARINER. WE HAVE BEEN STRANDED SEVERAL TIMES. THIS NEEDS TO BE FIXED BY THE MANUFACTURER. *TR

I HAVE FORDS THAT ARE 70 YEARS OLD AND THE POWER STEERING WORKS GREAT NOW I BUY MY WIFE A FORD ITS ONLY A FEW YEARS OLD AND THE POWER STEERING QUITS ALMOST DIES AND THEN WANTS MY PAY CHECKS FOR 7 WEEKS 1400 DOLLARS AND NOW ALL OF THESE PPL ON HERE HAVE THE SAME PROBLEM AND FORD WON'T STAND BEHIND IT AND AT LEAST MAKE IT A RECALL OK THEY WANT TO WAIT TILL PPL START DIE TO UNDERSTAND THAT THE ENGINEERS THEY HAD DESIGN THIS DID NOT KNOW THEIR A** FROM A HOLE IN THE GROUND. *TR

THROTTLE BODY STICKING, CAR PEDAL WOULD BE PUSHED DOWN AND CAR WOULD NOT MOVE THEN PUSH A LITTLE HARDER AND THE CAR WOULD JUMP FORWARD. THIS HAPPENS WHENEVER THE CAR HAS BEEN STOPPED AND THEN THE PEDAL IS PUSHED DOWN AGAIN TO TAKE OFF, SUCH AS AT STOP SIGNS, PARKING LOTS, DRIVE WAYS AND SO FORTH. TOOK CAR IN AND AT THE FIRST VISIT TO THE SERVICE DEPARTMENT THEY JUST CLEANED THE THROTTLE BODY, WHEN IT CONTINUED TO STICK WE TOOK IT BACK IN AND THEY REPLACED THE THROTTLE BODY COSTING HUNDREDS OF DOLLARS DUE TO THE WARRANTY ON THE VEHICLE WAS OUT . THIS ONE LASTED TILL JUST AFTER THE WARRANTY RAN OUT ON THE PART , THEN IT STARTED STICKING AGAIN. IT APPEARS TO STICK MORE IN COLD WEATHER . WE HAVE NOT REPLACED IT AT THIS TIME DUE TO THE COST OF THE PART AND THE FACT THAT IT DOES NOT SEEM TO LAST MUCH OVER A YEAR AT A TIME. I UNDERSTAND THIS IS A SAFETY ISSUE , BUT WE DO NOT HAVE THE MONEY TO REPLACE THIS PART EVERY YEAR . FROM WHAT I HAVE READ THIS HAS BEEN A ON GOING PROBLEM FOR OTHER PEOPLE AS WELL . WHY HAS THERE NOT BEEN A RECALL ON THIS PART?

MY 2008 MERCURY MARINER INTERMITTENTLY LOSES POWER STEERING. LUCKILY, SO FAR, IT HAS FAILED WHEN THE VEHICLE IS STARTED. IT RETURNS WHEN YOU SHUT THE CAR OFF AND RESTART IT. THE STEERING WHEEL ALSO VIBRATES WHEN STOPPED AND THE MOTOR IS RUNNING. THERE IS ALSO A "CLANKING" NOISE WHEN YOU TURN THE WHEEL. THIS IS THE VEHICLE MY DAUGHTER IS LEARNING TO DRIVE IN, AND I'M CONCERNED ABOUT HER SAFETY AND HER PASSENGER'S SAFETY. I TOOK THE VEHICLE INTO A REPAIR SHOP AND THEY SAID I MAY NEED A NEW STEERING COLUMN AND HAVE HEARD OF A LOT OF COMPLAINTS ABOUT STEERING PROBLEMS WITH THE 2008'S. IN FACT, THE DAY IT WAS IN FOR SERVICE THERE WAS A 2008 FORD ESCAPE(BASICALLY THE SAME VEHICLE) THERE WITH THE SAME PROBLEM. *TR

I HAVE EXPERIENCED ISSUES WITH THE STEERING COLUMN. VEHICLE MAKES A CLICKING/TICKING SOUND WHEN APPROACHING A STOP. STEERING WHEEL SHUTTERS FROM SIDE TO SIDE AT A COMPLETE STOP AND UPON STARTING FROM A DEAD STOP. VEHICLE WAS TAKEN TO TWO SERVICE GARAGES (ONE FORD, ONE INDEPENDENT) AND WAS DIAGNOSED AS IN NEED OF REPLACEMENT OF THE POWER STEERING UNIT. VEHICLE ALSO HAD INTERMITTENT LOSS OF POWER STEERING. WHEN STARTING THE VEHICLE AT MY RESIDENCE THE POWER STEERING DID NOT WORK. HOWEVER, AFTER TAKING IT TO THE FIRST SERVICE GARAGE FOR DIAGNOSIS THE POWER STEERING WAS OPERABLE AGAIN. SINCE THE REPLACEMENT OF THE POWER STEERING UNIT THE VEHICLE HAS NOT EXHIBITED ANY FURTHER SYMPTOMS OR ISSUES. *TR

-THE STEERING WHEEL WILL VIBRATE OR CHATTER WHEN STOPPED AT A LIGHT OR STOP SIGN, IF THE VEHICLE IS PARKED AND IDLING THE STEERING WHEEL WILL VISIBLY OSCILLATE BACK AND FORTH, TO A SMALL AMOUNT. *TR -ON SEVERAL OCCASSIONS THE STEERING WHEEL WOULDN'T TURN IN EITHER DIRECTION, ONCE THE VEHICLE WAS STARTED AND SHIFTED INTO DRIVE; INDEPENDENT OF WHETHER IT WAS THE BEGINNING OF THE DAY OR IF THE VEHICLE HAD BEEN RECENTLY USED. TO RESOLVE THIS ISSUE REQUIRED SHIFTING TO PARK, POWERING THE VEHICLE DOWN, AND RESTARTING THE PROCESS. -THE CERTIFIED MECHANIC AT THE DEALERSHIP INDICATED THAT THIS ISSUE WASN'T SERVICABLE BY THEM AND WOULD REQUIRE REPLACEMENT OF THE STEERING COLUMN AND ELECTRIC ACTUATOR "PUMP" MECHANISM. VERY EXPENSIVE!

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL REQUIRED EXCESSIVE PRESSURE TO SLOW THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKES MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE BRAKE PADS WERE ALSO REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY WHEN DRIVING WHILE IT WAS RAINING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

I WAS ATTEMPTING TO EXIT A PARKING LOT AND VEHICLE STALLED AND WOULD NOT ACCELERATE. I COASTED BACK INTO A PARKING SPACE, SHUT OFF ENGINE AND MADE A FEW MORE ATTEMPTS WITH THE SAME RESULT EACH TIME. I SHUT VEHICLE OFF AND WAITED FOR ROUGHLY TWENTY MINUTES AND TRIED AGAIN. VEHICLE DID ENGAGE AND I WAS ABLE TO EXIT PARKING STRUCTURE HOWEVER, VEHICLE STALLED IN THE MIDDLE OF THE ROAD. FORTUNATELY, THERE WAS LIGHT TRAFFIC AND I WAS ABLE TO COAST BACK INTO PARKING LOT. PROBLEM WAS SUBSEQUENTLY DIAGNOSED AS BAD BINDING THROTTLE CABLE. THE CABLE WAS REPLACED AT MY EXPENSE. FEBRUARY 24 AND 25 OF 2014, VEHICLE STALLED WHILE IN TRAFFIC, LOST POWER AND AGAIN PEDAL STUCK AND VEHICLE WOULD NOT ENGAGE. SUBSEQUENT DIAGNOSIS IS REPLACEMENT OF THROTTLE BODY AT MY EXPENSE. THIS IS EXTREMELY EXPENSIVE AND POTENTIALLY DANGEROUS.

VEHICLE SHUT DOWN WHILE DRIVING ON THE INTERSTATE AT APPROX. 65 MPH, IMMEDIATELY LOSING ALL POWER. MESSAGE ON DASH READ "STOP SAFELY NOW". THIS IS A VERY DANGEROUS ISSUE. DRIVING ON THE INTERSTATE AT 65 MPH AND IT HAS OCCURED 8 TIMES SINCE I PURCHASED THIS CAR. FORD HAS REPAIRED THE CAR FOR THIS 3 TIMES (IN 2009, 2010, 2013), THE FIRST 2 IT WAS UNDER WARRANTY, THIS LAST ONE THE REPAIR COST WAS $350. WHAT IS TERRIFYING ABOUT THIS SITUATION IS THAT IT OCCURS WITHOUT WARNING AND YOU HAVE ABOUT 10 SECONDS TO REACT, I'VE BEEN VERY CLOSE TO GETTING REAR ENDED A COUPLE OF TIMES. I WAS ABLE TO RESTART THE VEHICLE EVERY TIME, BUT WHAT SURPRISES ME IS THAT EVEN THOUGH THIS SITUATION IS SO SERIOUS, I DID NOT FIND OUT UNTIL NOW IT'S SO COMMON. I WILL BE SHOPPING FOR A NEW CAR SOON, I HAD ENOUGH. I KEPT THE CAR THIS LONG BECAUSE OTHER THAN THIS ISSUE, I REALLY LOVE DRIVING IT. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE STEERING WHEEL AND BRAKE PEDAL STARTED SHAKING AS THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE ELECTRONIC POWER ASSIST SYSTEM FAILED AND WOULD REQUIRE REPLACEMENT. THE CONTACT STATED THAT NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 99,000.